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We are looking for a reliable and detail-oriented Data Entry Agent to join our team. The successful candidate will be responsible for entering, updating, and maintaining data in our systems. The role requires a keen eye for detail, excellent typing skills, and the ability to work independently or as part of a team. Whether you’re seeking a full-time or part-time opportunity, this position offers flexible hours, with remote options available. Key Responsibilities: Input data accurately into company databases, spreadsheets, or other systems. Verify and ensure the accuracy of data entry to prevent errors. Organize and maintain files and records, both digital and physical. Review and update existing data to ensure consistency and correctness. Perform data cleanup and validation to improve data quality. Process forms, applications, and other documents as needed. Generate reports, summaries, and other documents from inputted data. Adhere to company policies, procedures, and confidentiality guidelines. Handle sensitive information securely and with discretion. Collaborate with other departments to ensure smooth workflow and data integrity. Assist with other administrative tasks as needed. Required Skills and Qualifications: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred). Proven experience as a data entry clerk or in a similar administrative role. Strong typing skills with a high level of accuracy (preferably 45-50 WPM or higher). Proficiency in Microsoft Office (especially Excel, Word) or Google Workspace (Docs, Sheets). Basic knowledge of database management and data entry systems. Excellent attention to detail and organizational skills. Ability to work independently and manage time effectively. Strong communication skills, both written and verbal. Ability to maintain confidentiality and handle sensitive information. Preferred Qualifications: Experience with specific data entry software or tools (e.g., QuickBooks, CRM systems). Previous experience in a similar industry or role (e.g., healthcare, finance, logistics). Working Hours: Part-Time: 20-30 hours per week, Monday to Friday (with possible flexibility depending on the company)
We are one of the premier installers of stone and unit paving work and other site work in the metro New York area. Assist Project Manager to organize all aspects of work under construction. Coordinate with agencies, owners, designers, field and other trades from inception to completion. Oversee submittals, ordering materials and equipment and obtaining approvals on various Public Agency and Private Sector projects. Produce drawings & shop drawings when required. Responsibilities and Duties Draft Auto CAD shop drawings. Develop, track and update the project's schedule. Maintain & Update documents and drawings. Write and submit RFI's to the Engineer/Architect, etc. Distribute RFI responses to the appropriate parties. Track on RFI log Ascertain contract work from extra work during the project. Field coordination and on-site visits to ascertain current project progress, attend site meetings Review field progress, ascertain any changes required, perform field quantity measurements against contract Determine if Change Orders or scope of work change is required based upon field evaluation. Execute proposals for additional work/ Change Orders. Order/ schedule and coordinate material deliveries with suppliers and field personnel. Perform material type and quantity take-offs as required. Compute costs by analyzing labor, material, and time requirements. Prepare estimate in Excel spreadsheets or in Bid Forms provided. Contact suppliers and obtain pricing information. Qualifications and Skills Auto CADD 3+ years. Knowledge of estimating and/or drafting software such as Plan swift, AIA Contract Management, Microsoft Project, Bluebeam a plus. Experience in Procore & working with NYC Agency forms and contracts helpful. Estimating experience calculating labor time helpful. Minimum of 2-5 years of experience performing similar work. Bachelor’s Degree in related industry- Landscape Architecture, Construction Management, Architecture, or Engineering helpful Full Time on site- 15-32 College Point Boulevard College Point, NY 11356 Medical & PTO
My name is Nathaniel Clarke, and I am reaching out on behalf of a unique and purpose-driven hybrid initiative: The Chamber of Commerce Guest Staff Affairs, doing business as the Hotel Chamber of Commerce, and our nonprofit wing, the Hotel Advocacy Network (HAN). Together, we are redefining what hospitality can look like — not just at the front desk, but in the hearts and minds of every guest and staff member. We believe that fairness, emotional intelligence, and accountability should be embedded in every guest experience. Our mission is built on three pillars:1. Hotel Chamber of Commerce (HCC) – The For-Profit Arm Supports hospitality operations by offering: The EchoConnect Front Desk System, a real-time AI-powered check-in and loyalty audit tool Staff training modules in empathy, decorum, crisis de-escalation, and human trafficking prevention The Sauti Listener system — a venting tool designed to reduce leadership burnout 1. Hotel Advocacy Network (HAN) – Our Nonprofit Force 2. Leads grassroots and institutional advocacy by: 3. Promoting ethical hospitality standards 4. Offering emotional intelligence programs to under-served communities 5. Campaigning for policy change, diversity, and staff dignity3. League of Hospitality Guardians – The Next Generation of Leadership 6. This signature program under HAN trains and certifies Hospitality Heroes who exemplify: 7. H = Hospitable, E = Empathy, R = Resolution, O = Ownership. 8. Students who intern with us become part of this larger ecosystem — learning from real-world business, tech, and nonprofit experiences, while contributing to meaningful social change. Open Intern Roles: Marketing & Social Media Intern – Create campaigns and promote outreach Nonprofit & Grant Writing Intern – Assist with funding proposals and impact storytelling Tech & Automation Intern – Work on our EchoConnect platform Hospitality Training Support Intern – Help build and document empathy + decorum modules All roles are remote-friendly, with flexible hours, and eligible for college credit (if approved by your institution). Interns receive professional mentorship, a letter of recommendation, and the chance to directly impact the future of hospitality. I've attached a full flyer and listing for your review. We’d love if you could circulate it among your students or post to your job/internship board. Thank you for your time and dedication to student growth. Together, we can build a fairer, smarter, and more human-centered hospitality industry. Warm regards, Nathaniel Clarke Founder, Hotel Chamber of Commerce & Hotel Advocacy Network
Fast Hiring Process – Join Our Team Next Week! Join ABI to Lead Compliance ABI is a fast-growing, industry-leading Chinese-American homecare agency based in Flushing. Rooted in mission, driven by community, and powered by growth, we’re proud to deliver high-quality care to thousands of New Yorkers every day. This role is focused on the most vital areas of our work: Compliance. About the Role As a Senior Compliance Coordinator, you’ll be at the heart of our operations—ensuring we uphold the highest standards while we continue to grow. You'll help us stay ahead of regulatory requirements, reduce risk, and build trust across every level of the organization. This is a high-impact opportunity to shape systems and support a meaningful mission in a fast-paced, bilingual environment. High opportunity for upwards mobility. Key Responsibilities Ensure company-wide compliance with federal, state, and local regulations Conduct internal audits and departmental reviews Implement policies and communicate updates to staff Partner with legal to investigate issues and recommend solutions Lead compliance training programs for employees Maintain and organize compliance documentation and certifications Identify risks and report findings with actionable solutions Support the development of proactive compliance strategies Document and report investigations to senior leadership Qualifications Bachelor’s degree (required) Detail-oriented with strong problem-solving skills Able to analyze complex information and make sound decisions Self-motivated with a strong sense of ownership Proficient in Mandarin (required) Proficient in Cantonese (preferred) Proficient in English (required) Comfortable with technology Work Schedule Monday to Friday | 9:00 AM – 5:00 PM In-person with hybrid flexibility Benefits 401(k) Health insurance Paid time off Commuter benefits Professional growth in a mission-driven environment Compensation $23.00 – $26.00 per hour Full-time Job Type: Full-time Pay: $23.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Schedule: 8 hour shift Language: English (Required) Mandarin (Required) Cantonese (Preferred) Work Location: In person
Welcome to Ready Set Grow! Child Care Center. We are happy that you are interested in working with us. Being part of the team will be a rewarding experience. Ready Set Grow! Child Care Center is committed to creating a work environment that treats employees politely and with respect and dignity. In return, it is expected that employees exercise the same towards the children, parents, other employees and administrators. WE’RE HIRING FOR THE FOLLOWING POSITION: you will be responsible for creating and implementing engaging and developmentally appropriate activities for children aged [Age Range, e.g., 1-3 years]. You will work collaboratively with fellow teachers to provide a warm and supportive learning environment, fostering children’s social, emotional, cognitive, and physical development. Responsibilities: Develop and implement engaging daily lesson plans that align with our curriculum and promote children’s learning. Create a safe, stimulating, and organized classroom environment that encourages exploration and discovery. Foster positive relationships with children, parents, and colleagues. Observe and assess children’s progress, documenting their development and communicating with parents. Implement positive behavior management techniques to create a harmonious classroom atmosphere. Supervise children during indoor and outdoor activities, ensuring their safety and well-being. Maintain accurate records of attendance, observations, and assessments. Participate in staff meetings, professional development opportunities, and parent-teacher conferences. Maintain a clean and organized classroom. Follow all licensing and safety regulations. Qualifications: Associate’s or Bachelor’s degree in Early Childhood Education or a related field (preferred). 2 years of experience working with preschool-aged children. Knowledge of child development principles and best practices in early childhood education. Strong communication, interpersonal, and organizational skills. Ability to work collaboratively as part of a team. Patience, empathy, and a genuine love for working with young children. Current CPR and First Aid certification (or willingness to obtain). Background check clearance. Benefits: Competitive salary commensurate with experience and education. A supportive and collaborative work environment. The opportunity to make a positive impact on the lives of young children. Federal Holidays paid One week vacation paid TEACHERS Teachers are a part of the program planning and implementation in cooperation with the Head Teacher. They will have had some experience working with young children. Teachers are encouraged to have at least a two-year degree in Early Childhood Education or CDA credentials. JOB DESCRIPTION & REQUIREMENTS Child Care Workers at Ready Set Grow! Child Care Center are responsible for the well-being of the children under their care. They must monitor the children all day to ensure that they play and interact with one another in a safe and appropriate manner. Some of their typical duties include: Ensuring the children have good hygiene and changing diapers as necessary Cleaning interactive areas throughout the day Preparing meals and snacks for the kids Organizing activities and developing curriculum for older children Developing a schedule for the children to maintain throughout the day Keeping records of each child’s progress, interests and any problems that may occur Maintaining contact with the children’s parents and contacting them in the case of an emergency Constructively participate in team meetings and supervision Maintain confidential student information All staff are expected to be knowledgeable with the Minimum Standards for Childcare within New York State. Failure to adhere to these policies may result in disciplinary action, up to and including termination. Staff at our childcare center must be 18 years or older and have a high school diploma or equivalent Each staff member must be certified in First Aide/CPR and Infant CPR. All staff members must have all state documents filled out and completed in their files. Before they are hired: Each staff member must be cleared through the State of New York Background Check annually. Each staff member must obtain 15 clock training hours within the first 6 months and 30 hours of training every 2 years following the OCFS topics. EDUCATIONAL QUALIFICATIONS Documenting that the person has met the educational qualifications for the position if the person has worked as a teacher, director or administrator. For assistant teachers and a teachers, center director or administrator who has worked for the center for more than will have a file with all documented trainings and qualifications. This file will be reviewed yearly and should be updated with current trainings or qualifications. TRAINING REQUIREMENTS All staff are expected to be knowledgeable with the Minimum Standards for Childcare within New York State. Failure to adhere to these policies may result in disciplinary action, up to and including termination. The form OCFS-6019 will be used to track employee training. Staff at our childcare center must be 18 years or older and have a high school diploma or equivalent. All staff members must have all state documents filled out and completed in their files. Each staff member must complete 15 hours of training during the first six months of registration and at least 30 hours of training every 2 years Each applicant for, or individual in the position of director, teacher, or volunteer must complete State-approved training that complies with federal minimum health and safety pre-service 15 hours of training during the first six months of registration and at least 30 hours of training every 2 years. All staff members must complete the following training: 1) CPR/First Aid 2) Shaken Baby Syndrome 3) Mandated Reporter The staff members will be trained on their own time. All staff will also be responsible for knowing the locations of all fire exits and the emergency evacuation plans. CRIMINAL BACKGROUND CHECK Completed prior to the employee’s first day of employment and annually thereafter, that does not reveal any information which may preclude the person’s employment. A complete caregiver background check including the results of any subsequent investigation related to information obtained as part of the background check within 60 days of employment. Staff must be supervised at all time until a background check is completed. BENEFITS FEDERAL HOLIDAYS PAID ONE WEEK VACATION PAID
About Us Urban Stash is a forward-thinking self-storage company reimagining how New Yorkers store their stuff. We unlock the hidden potential of underutilized urban spaces—transforming basements, vacant lots, and overlooked buildings into efficient, secure, and accessible self-storage locations. Founded in NYC, Urban Stash sits at the intersection of real estate, architecture, and logistics. We're on a mission to make storage feel like an extension of your home: thoughtfully designed, easy to use, and seamlessly integrated into the fabric of city life. Intern Architect – Design & Development Location: New York, NY Type: Internship (Part-Time or Full-Time) Start Date: ASAP About the Role Urban Stash is seeking a creative and driven Intern Architect to join our growing design & development team. This is a hands-on role where you’ll help us reimagine self-storage for the modern urban environment. You’ll work closely with leadership to conceptualize, design, and develop new self-storage sites throughout NYC and beyond. What You’ll Do - Assist in site analysis, space planning, and feasibility studies for new storage locations - Create schematic designs, 3D models, and presentation materials for investor and city review - Collaborate on design documentation for permitting and construction - Research zoning, building codes, and ADA compliance specific to each project - Bring fresh ideas to help elevate storage from utility to experience Who You Are - Currently pursuing or recently graduated with a degree in Architecture (B.Arch or M.Arch) - Proficient in AutoCAD, Revit, and/or SketchUp; Adobe Suite a plus - Strong design sensibility and an interest in urban problem-solving - Eager to work on real-world projects from concept through construction - Comfortable working in a fast-paced, entrepreneurial environment - Curious, resourceful, and detail-oriented ** ** Bonus Points - Interest in adaptive reuse, modular design, or urban infrastructure - Familiarity with NYC zoning or building code - Portfolio showcasing real or academic projects that explore space efficiency or unconventional uses
The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.
Job description Reyes Produce Corp. is a leading supplier of high-quality Mexican produce, serving supermarkets, delis, grocery stores, and restaurants across New York. Our commitment to excellence ensures our customers receive competitive pricing, superior service, and consistent, reliable deliveries. We are currently seeking two dedicated and detail-oriented Inventory Control Specialists to join our team. Responsibilities: - Create and print pallet labels - Request and review daily product updates - Prepare and distribute daily inventory reports - Verify all received merchandise against invoices - Match and reconcile invoices - Confirm and document truck temperature readings - Update and manage purchase order requirements - Conduct daily physical inventory counts - Analyze and report inventory adjustments - Identify and manage on-demand seasonal products - Monitor and ensure proper product rotation - Track and report waste by inspecting and counting products - Perform additional projects and tasks as assigned Qualifications: - Minimum of 2 years of inventory control experience - Ability to lift 50 lbs. or more - Bilingual proficiency in English and Spanish required - Reliability and punctuality are essential - Availability to work Monday through Friday (6:00 AM – 2:30 PM), with potential for overtime - Flexibility to work weekends as needed - Ability to provide professional references - Experience in produce handling is highly desirable At Reyes Produce Corp., you'll be part of a dynamic team that values quality, dependability, and outstanding service. If you meet the qualifications and are ready to grow with an industry leader, we encourage you to apply. Job Type: Full-time Pay: $19.00 - $21.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift
Find full job description + how to apply here: https://www.unionsquarenyc.org/careers Union Square Partnership is a community-based 501(c)3 organization created more than 40 years ago to promote, preserve, and progress its vibrant namesake neighborhood. We cultivate a welcoming, diverse space and work to enhance livability, ensuring residents, workers, and visitors can revel in the time they spend in our neighborhood — and feel compelled to make it one of their go-to spots, set up shop, or even call it home. We foster a thriving economy, helping create a district that amplifies exciting new businesses and iconic brands, invests in public art, events, and local hidden gems, and offers a rewarding place to explore. In the square, history and history-making go hand in hand. We celebrate our space as an iconic, historic staple of New York’s civic life and as a destination for limitless opportunity, embracing and forging the distinct, one-of-a-kind reputation of Union Square every day. The organization comprises two non-profit organizations: a local development corporation and Manhattan’s first Business Improvement District (BID). The organization is managed by the Executive Director and overseen by a Board of Directors filled by Union Square’s leading civic leaders from the commercial, academic, residential, and cultural communities. As our Events + Public Space Programming Associate you will … The Events + Public Space Programming Associate plays a key role in planning and executing numerous public events in Union Square, specializing in on-site logistics and partner activations. Reporting to the Director of Marketing, Events, + Partnerships, your job will be to ensure seamless event operations and to cultivate strong relationships with external partners. You will be the on-the-ground leader, responsible for the smooth execution of events from start to finish. The Events + Public Space Programming Associate responsibilities include, but are not limited to: USP Stakeholder Events: ▪ Manage logistics for recurring stakeholder events, including USP’s Fall and Spring Board of Directors Meetings, USP's Annual Membership Meeting, and our Holiday Party. ▪ Plan and execute ad-hoc stakeholder events such as networking receptions, volunteer initiatives, community forums, and press conferences. ▪ Serve as the primary on-site coordinator for USP at all stakeholder and community events, ensuring seamless operations and alignment with organizational goals. Union Square Partnership-led Public Programs: ▪ Support the planning and execution of signature USP events like Summer in the Square and Harvest – A Benefit for Union Square Park, including vendor coordination, sponsorship management, marketing support, and administrative tasks, under the guidance of the Director of Marketing, Events + Partnerships. ▪ Act as the primary on-site coordinator for all major USP-branded events, ensuring flawless execution and a positive attendee experience. ▪ Contribute to the planning and execution of programming for external events hosted in partnership with USP, such as NYC Department of Transportation’s Car-Free Earth Day, NYPD’s National Night Out, and NYC Department of Small Business Services BID Day. Third-Party Event Support: ▪ Work closely with USP’s internal Business Operations team to support thirdparty partners seeking to activate events in Union Square, particularly within the district’s park and public plazas (as separately licensed by NYC Street Activity Permit Office and NYC Department of Parks and Recreation). Lead the following activities: ▪ Serve as the on-site representative for third-party events, ensuring logistical excellence and adherence to Union Square Partnership standards. ▪ Proactively promote Union Square’s public spaces to event producers and brands to attract a diverse range of events and activations. Provide support to USP’s Business Operations team for the following activities, which are led by that team: ▪ Conducting pre-event site visits and assessing event feasibility. ▪ Advising on potential NYC agency permit requirements, fees, and application processes. ▪ Providing guidance and support for coordination with relevant NYC agencies. ▪ Reviewing proposed site plans and event details for general safety and appropriateness (e.g., power, vehicles, noise levels, pedestrian circulation, branding/signage, talent, etc.). ▪ Liaising between USP departments (Operations, Marketing, and Planning) as needed to ensure seamless third-party event execution. Throughout all event planning and execution projects and activities described above, the Events + Public Space Programming Associate will: • Maintain meticulous event records and conduct post-event evaluations, tracking key performance indicators (KPIs), compiling comprehensive reports, and providing actionable insights for future program enhancements. • Manage event budgets effectively, ensuring expenses align with approved guidelines and maximize resource allocation. • Provide on-site event support, proactively troubleshoot issues, effectively liaising with vendors, and ensuring a positive and memorable experience for all participants. • Cultivate strong relationships with stakeholders and community partners, including local businesses, organizations, and vendors. • Engage with community members to support USP’s broader mission of creating vibrant and inclusive public spaces. • Provide comprehensive administrative support for event operations, including documentation of event details, contracts, and logistics. • Collaborate effectively with cross-functional teams to ensure alignment with USP’s overall mission, strategic goals, and brand identity. What you’ll need to excel in this position… • 2+ years of experience in event planning, public space programing, or a related field. • Interest and enthusiasm for public programming in New York City • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. • Experience with on-site event management and stakeholder coordination. • Demonstrated ability to problem solve and “think on your feet” • Excellent communication and interpersonal skills, with the ability to energetically engage and manage relationships with diverse stakeholders. • Proficiency in Microsoft Office Suite. • Flexibility to work evenings, early mornings, and weekends as required by event programming schedule. • Knowledge of permitting processes and public space guidelines is a plus. • Familiarity with project management tools is a plus. The proposed salary range is $50,000 - $60,000, commensurate with experience. USP is an equal-opportunity employer. All qualified candidates are encouraged to apply.
Job Title: Clinical Research Coordinator Job Summary: A Clinical Research Coordinator (CRC) is responsible for overseeing clinical trials and research studies. This role involves coordinating all aspects of the research process, ensuring compliance with regulatory requirements, and maintaining accurate and detailed records of research activities. Key Responsibilities: 1. Study Coordination: - Coordinate and manage clinical trials and research studies from initiation to completion. - Develop and maintain study protocols, informed consent documents, and other study-related documentation. - Ensure adherence to study timelines and milestones. 2. Participant Recruitment and Management: - Identify and recruit eligible study participants. - Obtain informed consent from participants and ensure they understand the study procedures. - Schedule and conduct study visits, assessments, and follow-ups. 3. Data Collection and Management: - Collect, record, and maintain accurate study data in compliance with regulatory requirements. - Ensure data integrity and confidentiality. - Monitor and report adverse events and protocol deviations. 4. Regulatory Compliance: - Ensure compliance with local, national, and international regulations and guidelines (e.g., FDA, ICH-GCP). - Prepare and submit regulatory documents to Institutional Review Boards (IRBs) or Ethics Committees. - Maintain up-to-date knowledge of regulatory requirements and best practices. 5. Communication and Collaboration: - Act as a liaison between study sponsors, investigators, and other research staff. - Communicate study progress, issues, and updates to relevant stakeholders. - Coordinate and participate in study meetings and site visits. 6. Training and Education: - Train and supervise research staff and study participants on study procedures and protocols. - Stay current with advancements in clinical research and attend relevant training sessions and conferences. Qualifications: - Bachelor's degree in a related field (e.g., Nursing, Life Sciences, Public Health). - Previous experience in clinical research or a related field is preferred. - Knowledge of clinical trial regulations and guidelines (e.g., FDA, ICH-GCP). - Strong organizational and time-management skills. - Excellent communication and interpersonal skills. - Attention to detail and ability to maintain accurate records. - Proficiency in computer applications and data management systems. Working Conditions: - May require occasional evening or weekend work to accommodate study participants. - Potential exposure to clinical settings and patient care environments. - Ability to travel to study sites or attend conferences as needed. Career Advancement: - Opportunities for advancement to senior coordinator or managerial positions. - Potential for further education and certification in clinical research (e.g., Certified Clinical Research Coordinator (CCRC)). This job description provides a comprehensive overview of the roles and responsibilities of a Clinical Research Coordinator. If you have any specific questions or need more details, feel free to ask!
JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.