Client Services Manager & Sitter Coordinator
17 days ago
Atlanta
Job DescriptionJob Summary Buckhead Pet Pals is Atlanta’s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding. Key Responsibilities • Manage client communication via email, phone, and scheduling software, • Create and maintain efficient daily schedules for pet sitters, • Support sitters and assist with coverage when needed, • Coordinate onboarding and training of new pet sitters, • Maintain accurate client and sitter records, • Support general office operationsRequired Qualifications, • 3+ years administrative or office management experience, • Experience scheduling staff in a service-based business, • Proficient in Excel, Word, and Gmail, • Comfortable learning and using scheduling software, • Strong written and verbal communication skills, • Lives within Buckhead, Brookhaven, or Sandy Springs area, • Able to work in-office during business hoursPreferred Qualifications, • Pet industry or service-industry experience, • Experience onboarding or training new hires, • Familiarity with Atlanta neighborhoods, • Social media and AI/ChatGPT experienceCompensation & Benefits, • $18–$20 per hour (based on experience), • Paid vacation, • Discounted pet sitting services bpwXSuRlPA