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Job Description About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: A Pret Hot Chef works as part of a team in a Pret shop to ensure all hot food is prepared, presented, and served to the required Pret standard. Key focuses for the role are excellent hot food quality and availability, team training, cleanliness and health & safety, equipment maintenance, and maximizing hot food sales. Key Responsibilities: Right Pret People: Hot Food Training · To coach and train Team Members and Team Member Stars on hot food preparation and standards · To liaise with the management team to ensure all hot food training is planned and carried out appropriately · To conduct hot food team briefs and attend relevant meetings, courses, and conferences · To ensure all hot food training materials are available and up to date · To follow Pret’s dress code and be immaculately presented in the correct Hot Chef uniform Delicious Food & Drink: Hot Food Quality & Availability · To ensure all hot food is prepared and displayed according to Pret’s planograms and standards · To maintain high quality and appropriate availability of hot food throughout the day · To manage new hot food product launches effectively and on time · To ensure hot food is cooked and held at correct temperatures, with accurate and timely recording · To follow hot food production setting standards and production principles using the hot food plan Well Loved Shop: Cleanliness & Health & Safety · To adhere to all kitchen health & safety and food safety standards in accordance with the law and Pret policies · To take responsibility for the health and safety of yourself, your team, and customers · To complete all required training and follow Pret’s safety processes at all times · To immediately report any concerns about standards or processes to your Manager Well Loved Shop: Equipment Maintenance · To ensure all hot food equipment is prepared and set up at the start of each day · To test, clean, and maintain hot food equipment according to Pret standards · To report any equipment maintenance issues to a Manager · To train Team Members to use hot food equipment effectively and efficiently Growing Sales: Maximizing Hot Food Sales · To communicate with AMK/AMF and organize fresh hot food sampling (Joy of Pret) · To be aware of hot food sales performance within your shop · To ensure sufficient stock of hot food ingredients, packaging, and smallwares Required Experience: · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Prep Cook / Kitchen Experience: 1 year (Required) · NYC Food Handlers Card (Preferred) · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description:\n\nTitle: Direct Support Professional Department: Residential/Day Reports: Residence Manager Location: Residential Services, NY FLSA Classification: Non-Exempt Salary: $18.00 per hour. POSITION SUMMARY: The Direct Support Professional is responsible to provide hands on direct care services for the individuals the agency serves according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their personal valued outcomes, be in safe and positive environments and live quality lives by their choices. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their health and safety. The Direct Support Professional is responsible for the health, safety, and wellbeing of the individuals either living in a residential program, in their own home, attending day program or at a site-based program. The Direct Support Professional provides support in a person driven program in which people with disabilities have choices, control, and access to an array of quality services that assure optimal outcomes such as independence, health, community integration and inclusion, individuality, productive along with a quality of life. The Direct Support Professional provides care, supervision, support, and guidance of all assigned individuals to ensure a safe, healthy, secure and pleasant environment, which promotes and reinforces individual growth and development towards greater independence in self-care, daily living skills, socialization and community living. The Direct Support Professional provides direct care to individuals with intellectual and/or developmental disabilities in residential, site-based settings and/or community; assists and inspires individuals to tend to their personal daily living needs and develop the vocational, nutrition, social and personal skills necessary to achieve the highest possible level of independence in the least-restrictive environment. The Direct Support Professional promote productivity, inclusion, independent and individuality. The tasks and activities performed by a Direct Support Professional depend on the abilities and needs of the individuals being served and the setting to which a position is assigned. ESSENTIAL RESPONSIBILITIES:Provide the day-to-day services in accordance with the organization’s mission, vision, and values; in addition to provide services according to agency policy, OPWDD, OMIG, HIPAA and other state oversight guidelines according to training provided. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner.Prepares and submits all required reports, incident reports in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility.Observes and documents individuals' behavior and responses to programs, support services, and treatments and assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests. Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.Follow all plans included but not limited to; behavior plans, nursing plans, habilitation plans, facility plans, etc.Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.Helps individuals to be safe and learn to be safe in the community and transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.Supports individuals' health and wellness, and safety in everyday situations, assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities and teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance.Administers the taking of medication in accordance with the regulations and policies and procedures of the agency governing medication administration. Administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight. Gives medications or assists the individual to take medication while following all laws and safety rules.Accompanies individuals to medical, dental, and health-related appointments or emergencies. Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.Maintains and ensures a safe, clean, and comfortable environment for individuals while assisting individuals in routine housekeeping, cleaning, and minor maintenance tasks.Works in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual, gathers and reviews information about an individual to provide quality services, completes and submits documentation of services on time.Follows the Life Plan protocols and helps with the assessment process by gathering information from many sources. Uses the results of assessments to discuss options with individual and team members to guide support work and collects data about individual goals and satisfaction with services.Recognizes risk and works to prevent an individual’s crisis in a way that meets the individual’s need and uses positive behavior supports to prevent crisis and promote health and safety and appropriate and approved intervention approaches to resolve a crisis and follows Behavior Crisis Protocols.Seeks help from other staff or services when needed during a crisis and own potential role within a conflict or crisis and changes behavior to minimize conflict. Supports the emotional, and social wellbeing of the individual.Monitors for possible signs and symptoms of illness and follows Nursing Protocols and assists the individual to learn disease prevention and maintain good health. Assists the individual to use infection control procedures and prevent illness and helps the individual make and keep regular health and dental care appointments and follow health care plans and use medical equipment as needed. Helps the individual to learn the signs of common health problems and take actions to improve health.Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, and neglect according to laws and agency policies, recognizes signs of abuse and neglect, including the inappropriate restraint use, and works to prevent them and reports all real or suspected abuse to authorities as mandated by Justice Center and agency procedures. Prevent, recognize and report abuse toward the people we support.Maintains the safety of an individual in the case of an emergency and follows universal precautions and gives first aid as needed in an emergency.Follows relevant laws, regulations and is guided by ethical standards when doing work tasks. Supports individual in a collaborative manner and maintains professional boundaries.Demonstrates professionalism by being on time, dressing appropriately, and being responsible in all work tasks while respects the individual and families’ rights, respect and dignity.Fosters team building and positive productive work relationships on site and ensures the implementation of the Direct Support Professional OPWDD Core Competencies. Ensure implementation of the Direct Support Professional Core Competencies and elements are delivered to individuals.Assists the individual to set goals, make informed choices, and follow-through on responsibilities, support self-advocacy and advocate for individuals when needed to pursue needed services, support and resources.Responsible to ensure that complete, accurate, legible documentation is done contemporaneously and in accordance with policies for all program systems such as but not limited to: fire drills, daily services, nursing protocols, behavior data, triage and crisis calls, overnight data, community inclusion, personal spending, etc.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance. Provides person centered support and helps the individual to build on his or her strengths in life activities.Assists the individual meet his or her physical and personal care needs (i.e. toileting, bathing, grooming) and provides training in these areas when needed. Teaches and assists the individual with household tasks such as laundry and cleaning and assists the individual to learn about meal planning and shopping, and safe food preparation.Ensures that all necessary food and other household items are in ample supply and are stored properly and ensure that an individual’s diet is followed, and food and drink are served according to their prescribed dietBe sure the facility remains clean and sanitary. Make report concerns observed for physical plant of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items.Follow the Staff Assignments and Programs Structured SchedulesTransports individuals as necessary to programs, activities, appointments, recreational functions, etc. as scheduled or requested by supervisors. Drive program vehicles in safe and responsible manner and document all vehicle operations in travel logs.Ensure adequate supervision and that all safeguards and plans are followed; in addition to monitor the interaction, activities and response to services. Ensure to follow mealtime safeguards to include but not limited to; prescribed diets, meals plan and choking preventions.Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to handle sensitive issues with families and outside agencies. Work with the people we support to help them identify and realize their personal life goals and effectively communicate and support the organization’s mission, vision and valuesAdvocate with the people we support in a variety of situations and work with the people we support to teach them new life skills and work with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals.Accurately document service provision, daily notes and other information as required and provide positive behavior support to the people we support as necessary. Work in partnership with the people we support to promote their health and safety.Adhere to the organizations Code of Ethics and communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community. Respects the cultural needs and preferences of each individual and co-workers.Encourages and assists individuals in connecting with others and developing social and valued social and/or work roles based on his or her choices. Supports individuals to connect with friends and to live and be included in the community of his or her choice, helps individuals transition between services, adapt to life changes, i.e., moving into home & community-based settings and respects the role of family members in planning and providing services and plans and initiates a variety of social and recreational activities both in the home and in the community for the individuals and supports individuals in their involvement in these activities.Completes required ongoing training and continues to develop skill and any additional trainings as needed/required by program manager to meet an individual’s needs.Understands the purpose of adaptive equipment; makes recommendations as to adaptive equipment that would allow the individual to be more independent and functional; ensures adaptive equipment is available and used by the individual.Manage all individual’s funds according to policy & procedure and state regulations and effectively manages petty cash, receipts, and documentation by the end of every shift worked.Communicates relevant information at change of shift and to supervisor.Performs other duties and responsibilities as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individuals and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Ability to complete data collections and follow safeguard and program plans. Can communicate orally and in writing in English, bilingual is a plus. Able to write summary reports using a professional, objective style and voice. Ability to use computers and stay current with technology used for documentation (EVV, HER, EMR), communication, and other work activities. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to be flexible in the event of a staffing emergency. Ability to follow call out policies and procedures. Ability to observe, record, and report individuals’ behavior, attitude, and physical conditions. Ability to travel between worksites when necessary. Ability to commute to other worksite as directed and provide services with personal vehicle. Ability read and comprehend plans and protocols, etc. Ability to demonstrates written skills to adequatelEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description:\n\nTitle: Direct Support Professional Department: Day Services Reports: Program Coordinator Location: BROOKLYN/QUEENS FLSA Classification: Non-Exempt Salary: $18.00 per hour POSITION SUMMARY: The Direct Support Professional is responsible to provide hands on direct care services for the individuals the agency serves according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their personal valued outcomes, be in safe and positive environments and live quality lives by their choices. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their health and safety. The Direct Support Professional is responsible for the health, safety, and wellbeing of the individuals either living in a residential program, in their own home, attending day program or at a site-based program. The Direct Support Professional provides support in a person driven program in which people with disabilities have choices, control, and access to an array of quality services that assure optimal outcomes such as independence, health, community integration and inclusion, individuality, productive along with a quality of life. The Direct Support Professional provides care, supervision, support, and guidance of all assigned individuals to ensure a safe, healthy, secure and pleasant environment, which promotes and reinforces individual growth and development towards greater independence in self-care, daily living skills, socialization and community living. The Direct Support Professional provides direct care to individuals with intellectual and/or developmental disabilities in residential, site-based settings and/or community; assists and inspires individuals to tend to their personal daily living needs and develop the vocational, nutrition, social and personal skills necessary to achieve the highest possible level of independence in the least-restrictive environment. The Direct Support Professional promote productivity, inclusion, independent and individuality. The tasks and activities performed by a Direct Support Professional depend on the abilities and needs of the individuals being served and the setting to which a position is assigned. ESSENTIAL RESPONSIBILITIES:Provide the day-to-day services in accordance with the organization’s mission, vision, and values; in addition to provide services according to agency policy, OPWDD, OMIG, HIPAA and other state oversight guidelines according to training provided. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner.Prepares and submits all required reports, incident reports in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility.Observes and documents individuals' behavior and responses to programs, support services, and treatments and assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests. Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.Follow all plans included but not limited to; behavior plans, nursing plans, habilitation plans, facility plans, etc.Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.Helps individuals to be safe and learn to be safe in the community and transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.Supports individuals' health and wellness, and safety in everyday situations, assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities and teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance.Administers the taking of medication in accordance with the regulations and policies and procedures of the agency governing medication administration. Administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight. Gives medications or assists the individual to take medication while following all laws and safety rules.Accompanies individuals to medical, dental, and health-related appointments or emergencies. Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.Maintains and ensures a safe, clean, and comfortable environment for individuals while assisting individuals in routine housekeeping, cleaning, and minor maintenance tasks.Works in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual, gathers and reviews information about an individual to provide quality services, completes and submits documentation of services on time.Follows the Life Plan protocols and helps with the assessment process by gathering information from many sources. Uses the results of assessments to discuss options with individual and team members to guide support work and collects data about individual goals and satisfaction with services.Recognizes risk and works to prevent an individual’s crisis in a way that meets the individual’s need and uses positive behavior supports to prevent crisis and promote health and safety and appropriate and approved intervention approaches to resolve a crisis and follows Behavior Crisis Protocols.Seeks help from other staff or services when needed during a crisis and own potential role within a conflict or crisis and changes behavior to minimize conflict. Supports the emotional, and social wellbeing of the individual.Monitors for possible signs and symptoms of illness and follows Nursing Protocols and assists the individual to learn disease prevention and maintain good health. Assists the individual to use infection control procedures and prevent illness and helps the individual make and keep regular health and dental care appointments and follow health care plans and use medical equipment as needed. Helps the individual to learn the signs of common health problems and take actions to improve health.Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, and neglect according to laws and agency policies, recognizes signs of abuse and neglect, including the inappropriate restraint use, and works to prevent them and reports all real or suspected abuse to authorities as mandated by Justice Center and agency procedures. Prevent, recognize and report abuse toward the people we support.Maintains the safety of an individual in the case of an emergency and follows universal precautions and gives first aid as needed in an emergency.Follows relevant laws, regulations and is guided by ethical standards when doing work tasks. Supports individual in a collaborative manner and maintains professional boundaries.Demonstrates professionalism by being on time, dressing appropriately, and being responsible in all work tasks while respects the individual and families’ rights, respect and dignity.Fosters team building and positive productive work relationships on site and ensures the implementation of the Direct Support Professional OPWDD Core Competencies. Ensure implementation of the Direct Support Professional Core Competencies and elements are delivered to individuals.Assists the individual to set goals, make informed choices, and follow-through on responsibilities, support self-advocacy and advocate for individuals when needed to pursue needed services, support and resources.Responsible to ensure that complete, accurate, legible documentation is done contemporaneously and in accordance with policies for all program systems such as but not limited to: fire drills, daily services, nursing protocols, behavior data, triage and crisis calls, overnight data, community inclusion, personal spending, etc.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance. Provides person centered support and helps the individual to build on his or her strengths in life activities.Assists the individual meet his or her physical and personal care needs (i.e. toileting, bathing, grooming) and provides training in these areas when needed. Teaches and assists the individual with household tasks such as laundry and cleaning and assists the individual to learn about meal planning and shopping, and safe food preparation.Ensures that all necessary food and other household items are in ample supply and are stored properly and ensure that an individual’s diet is followed, and food and drink are served according to their prescribed dietBe sure the facility remains clean and sanitary. Make report concerns observed for physical plant of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items.Follow the Staff Assignments and Programs Structured SchedulesTransports individuals as necessary to programs, activities, appointments, recreational functions, etc. as scheduled or requested by supervisors. Drive program vehicles in safe and responsible manner and document all vehicle operations in travel logs.Ensure adequate supervision and that all safeguards and plans are followed; in addition to monitor the interaction, activities and response to services. Ensure to follow mealtime safeguards to include but not limited to; prescribed diets, meals plan and choking preventions.Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to handle sensitive issues with families and outside agencies. Work with the people we support to help them identify and realize their personal life goals and effectively communicate and support the organization’s mission, vision and valuesAdvocate with the people we support in a variety of situations and work with the people we support to teach them new life skills and work with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals.Accurately document service provision, daily notes and other information as required and provide positive behavior support to the people we support as necessary. Work in partnership with the people we support to promote their health and safety.Adhere to the organizations Code of Ethics and communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community. Respects the cultural needs and preferences of each individual and co-workers.Encourages and assists individuals in connecting with others and developing social and valued social and/or work roles based on his or her choices. Supports individuals to connect with friends and to live and be included in the community of his or her choice, helps individuals transition between services, adapt to life changes, i.e., moving into home & community-based settings and respects the role of family members in planning and providing services and plans and initiates a variety of social and recreational activities both in the home and in the community for the individuals and supports individuals in their involvement in these activities.Completes required ongoing training and continues to develop skill and any additional trainings as needed/required by program manager to meet an individual’s needs.Understands the purpose of adaptive equipment; makes recommendations as to adaptive equipment that would allow the individual to be more independent and functional; ensures adaptive equipment is available and used by the individual.Manage all individual’s funds according to policy & procedure and state regulations and effectively manages petty cash, receipts, and documentation by the end of every shift worked.Communicates relevant information at change of shift and to supervisor.Performs other duties and responsibilities as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individuals and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Ability to complete data collections and follow safeguard and program plans. Can communicate orally and in writing in English, bilingual is a plus. Able to write summary reports using a professional, objective style and voice. Ability to use computers and stay current with technology used for documentation (EVV, HER, EMR), communication, and other work activities. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to be flexible in the event of a staffing emergency. Ability to follow call out policies and procedures. Ability to observe, record, and report individuals’ behavior, attitude, and physical conditions. Ability to travel between worksites when necessary. Ability to commute to other worksite as directed and provide services with personal vehicle. Ability read and comprehend plans and protocols, etc. Ability to demonstrates written skEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description The role We're looking for an experienced Head of Client Success to lead our North American Enterprise & Strategic Client Success team. Salary range - $90,000 - $100,000. This role is responsible for building a high-performing team that partners with WGSN's most strategic clients, ensuring they realise maximum value from our products and services. You will combine exceptional people leadership with commercial thinking, coaching your team to deliver outstanding client outcomes while helping shape the future direction of Client Success across North America. Working closely with Sales, Product, Consulting and senior leadership, you'll champion best practices, strengthen our client engagement strategy and develop the next generation of Client Success talent. Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink, sports and outdoors forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. Role overview As Head of Client Success, you will lead a team of 5–10 Client Success Partners responsible for WGSN's largest Enterprise and Strategic accounts across North America. Beyond day-to-day team leadership, you will play a critical role in defining how Client Success operates at the highest level. You will develop strategic initiatives that improve client retention, drive adoption of WGSN's products, support commercial growth and ensure our teams consistently deliver exceptional customer experiences. This is a highly collaborative leadership role that requires strong coaching skills, commercial acumen, and deep product knowledge. The team We have a high-performing team that is diverse and based across the US and in São Paulo, Brazil. The Client Success team works within the North American sales team. The team has worked incredibly hard over the past year to achieve outstanding results. They are true winners! You will be joining this integral team, where support, learning, and team spirit will help you settle into the role comfortably. Key accountabilities Strategic Leadership Develop and execute the Client Success strategy for Enterprise and Strategic accounts across North America. Partner with the other leaders of Client Success to shape regional priorities, operational excellence and long-term business objectives. Identify opportunities to improve client engagement, retention, adoption and long-term value. Champion innovation and continuous improvement across Client Success processes, tools and ways of working. Serve as a senior leader within the North American Client Success organisation, supporting strategic decision-making and regional leadership initiatives. Team Leadership & Development Lead, coach and inspire a team of 5–10 Client Success Partners supporting Enterprise and Strategic clients. Foster a high-performing, collaborative culture focused on accountability, client excellence and continuous learning. Recruit, onboard and develop top Client Success talent. Conduct regular coaching, performance reviews and career development planning. Create succession plans and identify future leaders within the team. Build deep product expertise and consultative selling skills across the team through ongoing training and mentoring. Strategic Client Success Coach Client Success team members on executive stakeholder engagement, account planning and value-based conversations. Support complex client relationships by participating in Executive Business Reviews and strategic customer meetings when required. Ensure onboarding and adoption strategies drive measurable client outcomes and long-term success. Partner with Sales to support renewals, expansion opportunities and commercial growth. Drive consistency in client engagement methodologies and best practices across the team. Product Leadership & Knowledge Develop and maintain expert knowledge of WGSN's products, content and strategic roadmap. Ensure the team remains highly knowledgeable and confident in presenting WGSN's solutions. Translate new product launches and content initiatives into compelling client value propositions. Partner with Product, Advisory and Content teams to share customer feedback and influence future enhancements. Performance & Operational Excellence Own team performance across retention, adoption, engagement, customer satisfaction and commercial KPIs. Monitor portfolio health and proactively identify client risks and growth opportunities. Use performance data and client insights to drive continuous improvement initiatives. Champion AI and automation tools that improve efficiency while enhancing the client experience. Ensure consistent execution of Client Success processes and operational standards. Cross-Functional Leadership Act as the voice of Enterprise and Strategic clients across the business. Collaborate closely with Sales, Product, Marketing, Advisory and Content teams to deliver a seamless client experience. Support regional and global Client Success initiatives, sharing best practices and driving alignment. Build strong partnerships across commercial teams to deliver exceptional customer outcomes. Skills, Experience & Qualifications Significant experience in Client Success, Customer Success, Account Management or a related client-facing leadership role. Proven success leading high-performing Client Success teams supporting Enterprise or Strategic customers. Experience recruiting, onboarding, coaching and developing high-performing teams. Strong commercial acumen with experience driving client retention, growth and long-term value. Exceptional leadership, communication and influencing skills. Deep understanding of customer success methodologies, client lifecycle management and strategic account planning. Strong product knowledge with the ability to translate complex solutions into client value. Experience partnering cross-functionally with Sales, Product and Executive Leadership. Strong analytical and problem-solving skills with experience using data to drive business decisions. Highly organised with the ability to manage multiple priorities in a fast-paced environment. Passion for continuous improvement, innovation and developing people. What we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: • Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave. - 401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees. - Dental and Vision plans with MetLife - Health Care with Anthem & Blue Cross Blue Shield - Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife - Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow’s consumer. Our values We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been—and will continue to be—actively encouraged here, but we do not offer full remote working. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. A Note for Applicants We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness. A Note for Recruiters Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together. Since we focus on these established partnerships, we’re unable to respond to unsolicited contacts or CVs from outside our PSL. But don’t worry! If we decide to explore new partnerships, we’ll be sure to reach out. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing. In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description Become your most extraordinary self! Our team is intensely proud to be a major provider of services and products to the drug discovery research industry. Join Eurofins Discovery Services & Products IBLSC US, LLCpart of the Eurofins Discovery ™ group of companies serving global clients in the Pharma and Biotech industries. Work alongside industry experts and collaborate with team members to directly and positively impact human health worldwide! We have a philosophy to support work life balance, career progression opportunities and offer many benefits such as formal mentoring programs, tuition reimbursement, extensive career training programs, competitive health benefits, paid time off and 10 annual paid holidays*. Essential Duties and Responsibilities: • Responsible for sales of Eurofins Discovery portfolio comprising of chemistry, pharmacology, both products and services within the assigned territory or region with the goal of achieving the sales targets for the region., • Proficient understanding of the drug discovery process and selling the portfolio to the US client base., • Prospect for the client persona that requires services or products for use in drug discovery., • Develop and support client relationships through various collaborative approaches including frequent face to face meetings., • Provide recommendations and feedback for operational strategy needed to meet client requirements., • Build and document territory and regional business plans that will define how sales targets will be accomplished. Update the plan regularly., • Report on competitor activities observed in the region/ globally., • Provide monthly reports against key metrics as defined., • Diligently utilize the company CRM, keep information up to date and complete., • Develop collaborative relationships with Sr. Leaders of the Eurofins Discovery companies in order to support their business and gain knowledge from them about the business., • Understand and utilize the various resources within Eurofins Discovery to accomplish the sales targets., • Maintain a high level of technical and application competence of Chemistry services for drug discovery and development and utilize this knowledge to achieve sales targets., • Promote and maintain high levels of customer satisfaction including 24- hour response times to customer inquiries., • Work closely and collaboratively with Marketing to design and implement territory and regional strategies to promote the portfolio and the Eurofins Discovery brand., • Utilize sales and marketing channels effectively including web site, ecommerce, marketplaces and participate effectively and proactively in customer events such as webinars, tradeshows and customer site events, • Accomplish effectiveness in presentations to clients and internal teams., • Provide feedback and analysis to improve/adjust/expand the portfolio and marketing strategies., • Ability to travel approximately 30-40% of the time, mostly within the territory., • Complete expense reports per policy, • Performs other duties as assigned including supporting sales colleagues as needed.Qualifications, • 3 + years’ of experience in sales with strong understand of drug discovery and in particular discovery chemistry. Must reside within the assigned territory., • A minimum education of a B.S. chemistry or pharmacology or related discipline. Experience in products and services for drug discovery. Excellent knowledge of the pharmaceutical drug discovery and development process., • Understanding of or prior experience in the CRO market and proven ability to analyze and act on the global business trends to drive regional business development activities., • Strong presentation skills. Collaborative nature to work with multiple internal stakeholders., • Ability to travel internationally in a limited capacity (training and customer audits), • Ability to work in the U.S. indefinitely without sponsorship Additional Information Salary Range: $115,000 - $130,000/yr. The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. • Excellent full time benefits including comprehensive medical coverage, dental, and vision options, • Life and disability insurance, • 401(k) with company match, • Paid vacation and holidays Eurofins USA Discovery Services is a Disabled and Veteran Equal Employment Opportunity employer.

Job Description Litigation Paralegal - Hybrid McMahon, Martine & Gallagher, LLP | Brooklyn, NY 11201 Are you an experienced litigation paralegal who is ready to take your career to the next level? Do you have a proven track record of success in handling complex and high-stakes cases? If so, you might be the ideal candidate for our litigation paralegal position! Founded in 1958, McMahon, Martine & Gallagher, LLP (MMG) is a well-established and reputable firm that specializes in defending clients in a wide range of lawsuits including: construction accident liability, premises liability, medical malpractice, toxic torts, products liability, personal and commercial automobile liability, and homeowner liability. We are looking for a litigation paralegal who can support our attorneys with the highest level of professionalism and expertise in the litigation process, from drafting pleadings and discovery to preparing exhibits and trial materials. As a Paralegal at our firm, you will enjoy: • The chance to take your career to the next level! We value dedication and high-quality work in our employees, and we want to see them be successful every day. We want to reward talent and diligence with opportunities to learn new things and grow as a paralegal, as well as take advantage of your expertise to navigate complex matters through innovative problem-solving and collaborative solutions., • Independence. You won't have anyone breathing down your neck on every single thing you do. We believe in letting talented people do what they do best without micromanaging or imposing additional deadlines on top of their workload for our clients. If you enjoy working in a highly autonomous, fast-paced, dynamic environment where exciting new challenges are never in short supply, then we want to hear from you!, • An informal and relaxed atmosphere. While we thrive in the quick and dynamic environment of litigation, we also believe in a more relaxed and collegial workplace than you might find at other mega-firms. Rapport with coworkers fosters learning and trust on a daily basis, and we encourage you to get to know your desk neighbors and grab a drink with them at our regular happy hours. We're firm of desk decorations, office snacks, and friendly working relationships!, • A generous benefits package that includes health, dental, vision, and disability insurance, as well as a 401(k) plan with employer matching and pre-tax commuter benefits. We also offer parental leave to employees who give birth, in addition to NY Paid Family Leave, as well as floating holidays and additional PTO days with additional years of employment., • A hybrid work schedule that allows you to work a hybrid/remote model pending a 90 day training and evaluation period, as well as a healthy work/life balance. You can't take care of others unless you also take care of you!, • A driven and collaborative work culture that fosters learning, growth, and problem-solving. Questions and strategy sessions are encouraged at all levels!, • A meaningful work experience where you will have a direct and profound impact on your attorney's and our client's work and livelihoods. No contribution is too small, and a seemingly small act of customer service can have a huge positive impact on someone in ways you might not realize. We are looking for paralegals who strive for excellence every day and prove time and time again that they are truly the bedrock with which a good litigator works a full case load. If you are looking for a job where you are just a number in a sea of faces and never need to learn the names of your coworkers, then this may not be the position for you. But, if you are looking for a firm that will appreciate your skills and talents, support your career goals, and see you as a unique individual with lots to contribute, then look no further. To qualify for this position, you must have: • A paralegal certificate or degree from an accredited program, or equivalent experience, • At least 2 years of experience as a litigation paralegal, preferably in insurance defense in New York and/or New Jersey, • Exceptional problem-solving, critical thinking and analytical skills to navigate challenges and anticipate solutions, • Excellent legal drafting ability with a sharp eye for cogency, detail, and accuracy; as well as the ability to review and synthesize evidence such as medical records, police reports, and insurance policies, • Excellent interpersonal and communication skills (both verbal and written), • Responsiveness to multiple and ad hoc requests with a strong sense of urgency and engagement, • Demonstrated ability to take initiative and work independently to consistently complete tasks with top-notch results across multiple matters, • Professionalism, integrity, good judgment, respect and empathy for others, • Ability to organize, prioritize and meet deadlines with a positive attitude and grace under pressure, • A positive attitude and a willingness to learn, grow, collaborate, and always aiming for the next highest standard From the entire MMG team: we're looking forward to hearing from you, our next team member! Job Type: Full-time Wage Range (contingent on experience): $30.22 - $35.71 Schedule: M-W-F, Remote | Tu-Th, in-office as of posting (Employee MUST be in-office for training for the first 90 days, after which an evaluation for remote work will be made) Location: DUMBO, Brooklyn, New York

Midnight Sunday tells stories for some of the world's most admired hotels and hospitality brands. We are a small, fiercely specialist team with global reach, and the standard we hold ourselves to is the same one our clients hold their properties to. We are looking for an Account Director in New York. Someone ready to elevate accounts, not simply manage them. Please read the requirements before you apply. You need all four of the following: At least five years of agency experience. Inside an agency, not agency or in-house. You have run multiple clients, scopes, deadlines, budgets, and teams at the same time, and you understand how an agency works without needing it explained to you. At least three years spent directly managing people inside an agency, gained after you had already run accounts at a senior level yourself. Direct reports, not mentorship. Setting expectations, reviewing performance, giving difficult feedback, developing careers, holding people to their commitments, and knowing when to escalate. Being the most senior person on an account is not people management. Experience leading remote or distributed teams. You can create structure, visibility, rhythm and accountability without sitting in the same room as anyone. Senior client leadership. You have owned relationships with marketing directors and CMOs, presented strategy, led difficult conversations and protected the relationship when something went wrong. If you meet three of these four, this is not the right role for you at this moment. THE OPPORTUNITY Midnight Sunday operates as a globally distributed team across multiple time zones. The Account Director owns the client-facing layer completely, as the consistent senior presence between executive leadership and day-to-day account management. The role sits within a close-knit leadership structure, working directly with the Founder, the President and COO, and the Chief Creative Officer. This is a role for someone who wants real ownership rather than a job description to fulfill. If you see inefficiency as an opportunity and have the discipline to replace it with something better, that instinct will be valued here. WHAT YOU WILL OWN The client relationships. Own the senior relationship across a portfolio of luxury hotel accounts as the primary point of trust and strategic counsel. Lead the weekly and monthly sessions with clients and the internal team, raising the quality of the conversation and the ambition of the work each time. Anticipate what clients need before they ask and arrive with ideas rather than waiting for direction. Clients should experience Midnight Sunday as organized, strategic, responsive and senior, and that will largely be down to you. A portfolio you run yourself. This is not a purely supervisory position. Alongside leading the account management team, you will be the day-to-day senior contact on several of our key New York accounts. In the calls, on the emails, in the room. We are lean and our clients expect senior people to be present rather than represented, so you need to be comfortable running accounts yourself at the same time as holding the standard across accounts you do not run. The account management team. You are the primary point of escalation, problem-solving and strategic guidance for the account managers. You are the resource they come to before leadership, and the filter through which account-level updates, challenges and wins flow upward. The AMs should be better at their jobs because of your proximity to them. You are also the connective tissue between the account management layer and agency leadership, maintaining a pulse on every active account and making sure leadership has what it needs without being pulled into the day to day. You own that translation. That means direction, coaching, feedback, prioritization and development, and resisting the temptation to take over work that belongs to the people you are developing. The distinction matters here, because you will be running accounts of your own at the same time. On your accounts you do the work. On theirs you raise the standard of how it is done. Strategy and creative direction. Develop social strategies that reflect a real understanding of luxury hospitality culture, platform behavior and brand storytelling. Partner with the department leads across Creative, Influencer Relations, Digital and Community Management to hold execution standards across every client touchpoint. You are not expected to be the deepest specialist in any of those disciplines. You are expected to understand them well enough to lead the client, challenge the thinking, bring the right people into the room and make sure the agency arrives as one team. Play an active role in new business, RFP responses and agency positioning as a credible senior voice that prospects trust immediately. THE FIRST SIX MONTHS We are not hiring someone to maintain the current arrangement. The account management function needs a clearer operating rhythm, tighter standards on what leaves this agency, and more visibility across accounts than it has today. Six months in, we would expect the account managers to be working to a consistent standard, leadership to be receiving clarity rather than account detail, and clients to have noticed that something changed. If you are looking for an agency where the systems are already built and the job is to keep them running, this is not that role. If you have walked into an account layer that needed tightening and done it before without costing the team its confidence, we should talk. WHO WE ARE LOOKING FOR Someone who leads from knowledge rather than authority, close enough to every account to problem-solve in real time and represent the full portfolio to leadership with clarity. Cultured, curious, and visually literate, with a point of view on what exceptional creative work looks and feels like. Commercially aware, able to think beyond the brief, and comfortable speaking to performance data in front of a client without needing to be the expert in the room. Comfortable across a distributed team and multiple time zones, and flexible enough to make that work without being asked twice. We work in hospitality, and we care about it. You should have a real affinity for hotels, resorts, travel, food and drink, golf and the culture around them. You do not need to have spent your career in ultra-luxury hotels. Our portfolio is broader than that, and an excellent agency leader from a sophisticated consumer, lifestyle or travel background will be more valuable to us than a hospitality specialist who cannot lead a team. LOCATION AND WORKING STRUCTURE Based in or close to New York City. Relocation candidates will not be considered. We have an office in New York and much of our accounts team is remote, but this role carries a real in-person element that will grow as the team and client roster develop. New York-based clients will require in-person attendance. This is not a fully remote position, though there is flexibility to work outside the office. COMPENSATION AND TERMS $100,000 to $120,000 Reports to the President and COO. Four weeks of paid annual leave. Salary reviewed at six months, in recognition of performance and commitment to the agency. Benefits package details provided during the interview process. Expected start: October 2026. We are interviewing now and moving quickly. HOW TO APPLY Email the following to takeushome@midnightsunday.com with the subject line "Account Director, Your Name". Incomplete applications will not progress. Your resume and short answers to all seven questions below. Answer the first four in a sentence each. • How many years have you worked inside an agency?, • How many years have you directly managed people inside an agency, with formal direct reports?, • How many people have you managed at one time, and in what roles?, • How many client accounts have you been responsible for at the same time, and at what level of seniority?, • Have you managed a remote or geographically distributed team? In no more than five sentences, tell us how you kept it accountable., • In no more than five sentences, describe a client relationship or team situation that went badly wrong, and what you did about it., • In no more than five sentences, what separates exceptional hotel storytelling from forgettable hotel marketing? There is no right answer, but how you think about this matters to us. We read every application that meets the requirements, and we will come back to you either way. Midnight Sunday is an equal opportunity employer. We welcome applications from candidates of all backgrounds.

Responsible for maximizing the sales of supplier brands to the trade through effective territory planning, selling, merchandising and communication that enables the achievement of company and supplier objectives. Essential Position Results • Strategizes/preplans on how best to achieve sales and merchandising objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information., • Calls on accounts and covers daily routes by creating an established and efficient routing pattern., • Analyzes entire account base by visiting each account and identifying opportunities; completes all necessary surveys and ensures national account compliance where applicable., • Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling display ideas, new products, cold box, shelf, well and back bar placements and resets, drink and wine lists, and promotions., • Understands and works with management on inventory levels by being aware of current inventory and out of stock situations and by alerting management to possible fluctuations in demand, • Attains standards of performance goals by achieving the distribution, volume and activity goals of supplier brands as set by management., • Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate., • Maintains product levels in accounts by taking inventory and restocking shelves (where legally permissible)., • Obtains payments for company by collecting and delivering checks or other remittance from accounts where legally permissible., • Educates account staff on priority brands by administering educational staff training seminars., • Supports account openings by developing opening orders for new accounts in collaboration with Field Sales Manager., • Manages customer account receivables by timely processing of credits and returns and communicating with accounts on aged receivables., • Services accounts by delivering products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate to management., • Maintains professional relationships with all suppliers by participating in effective supplier work with sales calls, and sales blitzes., • Remains informed of company/supplier activities and updates by attending and actively participating in weekly sales meetings., • Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. Sales Skills, Pocket Advantage)., • Maintains professional and industry knowledge by attending educational workshops, reviewing professional publication and establishing personal networks., • Maintains customer confidence and protects operations by keeping information confidential., • Maintains a safe and clean working environment by complying with procedures, rules and regulations., • Contributes to team effort by accomplishing related results as needed. Supervisory Responsibilities This position has no supervisory responsibilities Minimum Qualifications Education, Certifications and/or licenses: • High School diploma or equivalent required., • Bachelor's degree in related field and/or equivalent training and work experience preferred., • Ability to hold a Solicitor's Permit required. Experience: • A minimum of two years in sales or industry related experience required. Knowledge/Skills: • An understanding of wine and spirits is preferred. Individuals with strong accounting, computer, customer service and interpersonal expertise preferred., • Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills., • Ability to multi-task, work independently and/or within a team, pays attention to detail and meet deadlines., • Proficient PC skills using MS Office and other various computer systems including presentation software., • Familiarity with assigned territory is a plus. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The associate frequently is required to stand, walk, sit, and climb or balance. The associate must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Working Conditions and Environment The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While performing the duties of this job the associate is regularly exposed normal business office environment. The ability to share workspace, travel by car or train, dress in proper business attire, attend evening meetings and meet deadlines are all requirements of this position. Associate is often required to be in the market and may require exposure to inclement weather. Empire Merchants Metro LLC is a leading distributor of spirits and fine wines. We are the critical link between the companies that produce alcoholic beverages and the retail outlets where they are sold, or the restaurants and pubs where they are consumed. We are seeking motivated people to join our team in a variety of functions, including education and training, finance, marketing, logistics and operations, delivery, and customer service. EEO Policy Statement Empire Merchants Metro is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants Metro will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. EEOC's EEO is the Law poster: http://www1.eeoc.gov/employers/poster.cfm Empire Metro's Equal Opportunity Policy can be found here

BECOME OUR BEST INGREDIENT... Bring your talent to the mix at Empire Merchants, a world-class distributor of fine wines and spirits. Quality people are our best ingredient for success in this thriving, established industry. We are currently seeking a few exceptional people looking to grow their careers at a premier Distributor of Choice that serves more than 10,000 NY Metro area restaurants, hotels, clubs and retail outlets. In return, Empire Merchants can offer you the perfect combination of exceptional benefits and compensation, superior industry training on all levels along in a fun, high-energy environment. Want to look forward to Mondays? POSITION SUMMARY Responsible for maximizing the sales of supplier brands to the trade through effective territory planning, selling, merchandising and communication that enables the achievement of company and supplier objectives. ESSENTIAL POSITION RESULTS • Strategizes/preplans on how best to achieve sales and merchandising objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information., • Calls on accounts and covers daily routes by creating an established and efficient routing pattern., • Analyzes entire account base by visiting each account and identifying opportunities; completes all necessary surveys and ensures national account compliance where applicable., • Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling display ideas, new products, cold box, shelf, well and back bar placements and resets, drink and wine lists, and promotions., • Understands and works with management on inventory levels by being aware of current inventory and out of stock situations and by alerting management to possible fluctuations in demand, • Attains standards of performance goals by achieving the distribution, volume and activity goals of supplier brands as set by management., • Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate., • Maintains product levels in accounts by taking inventory and restocking shelves (where legally permissible)., • Obtains payments for company by collecting and delivering checks or other remittance from accounts where legally permissible., • Educates account staff on priority brands by administering educational staff training seminars., • Supports account openings by developing opening orders for new accounts in collaboration with Field Sales Manager., • Manages customer account receivables by timely processing of credits and returns and communicating with accounts on aged receivables., • Services accounts by delivering products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate to management., • Maintains professional relationships with all suppliers by participating in effective supplier work with sales calls, and sales blitzes., • Remains informed of company/supplier activities and updates by attending and actively participating in weekly sales meetings., • Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. Sales Skills, Pocket Advantage)., • Maintains professional and industry knowledge by attending educational workshops, reviewing professional publication and establishing personal networks., • Maintains customer confidence and protects operations by keeping information confidential., • Maintains a safe and clean working environment by complying with procedures, rules and regulations., • Contributes to team effort by accomplishing related results as needed. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities MINIMUM QUALIFICATIONS Education, Certifications and/or licenses: • High School diploma or equivalent required., • Bachelor's degree in related field and/or equivalent training and work experience preferred., • Ability to hold a Solicitor's Permit required. Experience: • A minimum of two years in sales or industry related experience required. Knowledge/Skills: • An understanding of wine and spirits is preferred. Individuals with strong accounting, computer, customer service and interpersonal expertise preferred., • Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills., • Ability to multi-task, work independently and/or within a team, pays attention to detail and meet deadlines., • Proficient PC skills using MS Office and other various computer systems including presentation software., • Familiarity with assigned territory is a plus. COMPENSATION & BENEFITS Empire Merchants offers a competitive compensation package including: • A commission-based structure with a weekly draw paid against commissions per week. Eligible for sales incentives and contests, and additional General Expense paid weekly., • 15 Observed Holidays. Health and Welfare Plan (medical, dental, vision, disability coverage, life insurance via Union benefits), 401K plan, parental leave, PTO, vacation accrual, Flexible Spending Account and Pre-Tax Transit Commuter Program, industry certifications (WSET), and more., • Territory generates approximately $65,000- $70,000 in annual commissions + PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The associate frequently is required to stand, walk, sit, and climb or balance. The associate must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions WORKING CONDITIONS AND ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While performing the duties of this job the associate is regularly exposed normal business office environment. The ability to share workspace, travel by car or train, dress in proper business attire, attend evening meetings and meet deadlines are all requirements of this position. Associate is often required to be in the market and may require exposure to inclement weather. Empire Merchants Metro LLC is a leading distributor of spirits and fine wines. We are the critical link between the companies that produce alcoholic beverages and the retail outlets where they are sold, or the restaurants and pubs where they are consumed. We are seeking motivated people to join our team in a variety of functions, including education and training, finance, marketing, logistics and operations, delivery, and customer service. EEO Policy Statement Empire Merchants Metro is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants Metro will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. EEOC's EEO is the Law poster: http://www1.eeoc.gov/employers/poster.cfm Empire Metro's Equal Opportunity Policy can be found here

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the General Manager QSR and the QSR Assistant General Managers. • Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters, • Provides guests with exceptional service and product details, such as coffee blend or preparation description, • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Ensures all items are dated and following First in First Out (FIFO) standards, • Weighs, grinds or packs coffee beans for guests according to their specifications, • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills, • Cleans and sanitizes work areas in accordance with supervising health agency of the area, • Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies, • Maintains a calm demeanor during periods of high volume, • Performs other duties as required or assignedQualifications, • Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product, • Outstanding communication and guest service skills, • Ability to perform simple mathematical calculations and follow directions for all production, • 1+ year barista experience on a manual espresso machine preferred, • High school diploma preferred Job Requirements • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale, • Dexterity for rapid and consistent espresso creation Compensation: The base pay range for this position is $17.50 per hour plus tips. Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job Description Job Description: A Pret Barista works as part of a team in a Pret shop to ensure all drinks are served to the required Pret standard. Key focuses for the role are excellent drink quality and amazing service with Pret “Buzz”, drink counter operation, cleanliness/maintenance and team training. Job Type: Full-time Pay: $18.50 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Key Responsibilities: Right Pret People: Barista Prepared Drinks Training • To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards, • To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate, • To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate, • To ensure all hot drinks training material is available and up to date, • To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz • To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz, • To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible, • To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge • To make all Barista Prepared Drinks to Pret standards, • To role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance • To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards, • To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!, • To carry out log checks, thermometer calibration and dribble tests in line with Pret standards, • Shop Profitability: Barista Prepared Drinks waste control\, • To manage the waste levels of Barista Prepared Drinks ingredients, • To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager Growing Sales: Maximizing Barista Prepared Drinks sales • To have a weekly sales target and share this with the team, • To know your shop Barista Prepared Drinks sales versus total sales and the mix, • To use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret Experience: Barista: 1 year (Required) Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: A Pret Barista works as part of a team in a Pret shop to ensure all drinks are served to the required Pret standard. Key focuses for the role are excellent drink quality and amazing service with Pret “Buzz”, drink counter operation, cleanliness/maintenance and team training. Job Type: Full-time Pay: $18.50 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Key Responsibilities: Right Pret People: Barista Prepared Drinks Training • To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards, • To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate, • To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate, • To ensure all hot drinks training material is available and up to date, • To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz • To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz, • To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible, • To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge • To make all Barista Prepared Drinks to Pret standards, • To role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance • To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards, • To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!, • To carry out log checks, thermometer calibration and dribble tests in line with Pret standards, • Shop Profitability: Barista Prepared Drinks waste control\, • To manage the waste levels of Barista Prepared Drinks ingredients, • To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager Growing Sales: Maximizing Barista Prepared Drinks sales • To have a weekly sales target and share this with the team, • To know your shop Barista Prepared Drinks sales versus total sales and the mix, • To use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret Experience: Barista: 1 year (Required) Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the QSR General Manager and the QSR Assistant General Managers. • Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters, • Provides guests with exceptional service and product details, such as coffee blend or preparation description, • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Ensures all items are dated and following First in First Out (FIFO) standards, • Weighs, grinds or packs coffee beans for guests according to their specifications, • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills, • Cleans and sanitizes work areas in accordance with supervising health agency of the area, • Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies, • Maintains a calm demeanor during periods of high volume, • Performs other duties as required or assignedQualifications, • Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product, • Outstanding communication and guest service skills, • Ability to perform simple mathematical calculations and follow directions for all production, • 1+ year barista experience on a manual espresso machine preferred, • High school diploma preferred Job Requirements • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale, • Dexterity for rapid and consistent espresso creation Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more! The base pay for this position is $17.50 per hour plus tips. Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job Description Job Description: A Pret Barista works as part of a team in a Pret shop to ensure all drinks are served to the required Pret standard. Key focuses for the role are excellent drink quality and amazing service with Pret “Buzz”, drink counter operation, cleanliness/maintenance and team training. Job Type: Full-time Pay: $18.50 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Key Responsibilities: Right Pret People: Barista Prepared Drinks Training • To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards, • To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate, • To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate, • To ensure all hot drinks training material is available and up to date, • To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz • To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz, • To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible, • To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge • To make all Barista Prepared Drinks to Pret standards, • To role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance • To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards, • To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!, • To carry out log checks, thermometer calibration and dribble tests in line with Pret standards, • Shop Profitability: Barista Prepared Drinks waste control\, • To manage the waste levels of Barista Prepared Drinks ingredients, • To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager Growing Sales: Maximizing Barista Prepared Drinks sales • To have a weekly sales target and share this with the team, • To know your shop Barista Prepared Drinks sales versus total sales and the mix, • To use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret Experience: Barista: 1 year (Required) Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance About Us: Empire JointStar (Empire) is a major retailer in the US. Empire is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Empire operates Pret A Manger shops in NYC, DC and Philadelphia and is expanding rapidly. Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Kitchen Team Member Pay: $17.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: A Pret Kitchen Team Member works as part of a team in a Pret shop to ensure all hot food is prepared, presented, and served to the required Pret standard. Key focuses for the role are excellent hot food quality and availability, team training, cleanliness and health & safety, equipment maintenance, and maximizing hot food sales. Key Responsibilities: Right Pret People: Hot Food Training · To coach and train Team Members and Team Member Stars on hot food preparation and standards · To liaise with the management team to ensure all hot food training is planned and carried out appropriately · To conduct hot food team briefs and attend relevant meetings, courses, and conferences · To ensure all hot food training materials are available and up to date · To follow Pret’s dress code and be immaculately presented in the correct Kitchen Team Member uniform Delicious Food & Drink: Hot Food Quality & Availability · To ensure all hot food is prepared and displayed according to Pret’s planograms and standards · To maintain high quality and appropriate availability of hot food throughout the day · To manage new hot food product launches effectively and on time · To ensure hot food is cooked and held at correct temperatures, with accurate and timely recording · To follow hot food production setting standards and production principles using the hot food plan Well Loved Shop: Cleanliness & Health & Safety · To adhere to all kitchen health & safety and food safety standards in accordance with the law and Pret policies · To take responsibility for the health and safety of yourself, your team, and customers · To complete all required training and follow Pret’s safety processes at all times · To immediately report any concerns about standards or processes to your Manager Well Loved Shop: Equipment Maintenance · To ensure all hot food equipment is prepared and set up at the start of each day · To test, clean, and maintain hot food equipment according to Pret standards · To report any equipment maintenance issues to a Manager · To train Team Members to use hot food equipment effectively and efficiently Growing Sales: Maximizing Hot Food Sales · To communicate with AMK/AMF and organize fresh hot food sampling (Joy of Pret) · To be aware of hot food sales performance within your shop · To ensure sufficient stock of hot food ingredients, packaging, and smallwares Required Experience: · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Kitchen Team Member / Kitchen Experience: 1 year (Required) · NYC Food Handlers Card (Preferred) · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Kitchen Team Member Pay: $17.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: A Pret Kitchen Team Member works as part of a team in a Pret shop to ensure all hot food is prepared, presented, and served to the required Pret standard. Key focuses for the role are excellent hot food quality and availability, team training, cleanliness and health & safety, equipment maintenance, and maximizing hot food sales. Key Responsibilities: Right Pret People: Hot Food Training To coach and train Team Members and Team Member Stars on hot food preparation and standards To liaise with the management team to ensure all hot food training is planned and carried out appropriately To conduct hot food team briefs and attend relevant meetings, courses, and conferences To ensure all hot food training materials are available and up to date To follow Pret’s dress code and be immaculately presented in the correct Kitchen Team Member uniform Delicious Food & Drink: Hot Food Quality & Availability To ensure all hot food is prepared and displayed according to Pret’s planograms and standards To maintain high quality and appropriate availability of hot food throughout the day To manage new hot food product launches effectively and on time To ensure hot food is cooked and held at correct temperatures, with accurate and timely recording To follow hot food production setting standards and production principles using the hot food plan Well Loved Shop: Cleanliness & Health & Safety To adhere to all kitchen health & safety and food safety standards in accordance with the law and Pret policies To take responsibility for the health and safety of yourself, your team, and customers To complete all required training and follow Pret’s safety processes at all times To immediately report any concerns about standards or processes to your Manager Well Loved Shop: Equipment Maintenance To ensure all hot food equipment is prepared and set up at the start of each day To test, clean, and maintain hot food equipment according to Pret standards To report any equipment maintenance issues to a Manager To train Team Members to use hot food equipment effectively and efficiently Growing Sales: Maximizing Hot Food Sales To communicate with AMK/AMF and organize fresh hot food sampling (Joy of Pret) To be aware of hot food sales performance within your shop To ensure sufficient stock of hot food ingredients, packaging, and smallwares Required Experience: A team-oriented approach, you respect and support the restaurant’s success Excellent communication skills, both verbal and written A desire to create exceptional employee & guest experiences Reliability and punctuality Kitchen Team Member / Kitchen Experience: 1 year (Required) NYC Food Handlers Card (Preferred) Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Prep Cook Pay: $17 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: A Pret Kitchen Team Member works as part of a team in a Pret shop to ensure all hot food is prepared, presented, and served to the required Pret standard. Key focuses for the role are excellent hot food quality and availability, team training, cleanliness and health & safety, equipment maintenance, and maximizing hot food sales. Key Responsibilities: Right Pret People: Hot Food Training To coach and train Team Members and Team Member Stars on hot food preparation and standards To liaise with the management team to ensure all hot food training is planned and carried out appropriately To conduct hot food team briefs and attend relevant meetings, courses, and conferences To ensure all hot food training materials are available and up to date To follow Pret’s dress code and be immaculately presented in the correct Kitchen Team Member uniform Delicious Food & Drink: Hot Food Quality & Availability To ensure all hot food is prepared and displayed according to Pret’s planograms and standards To maintain high quality and appropriate availability of hot food throughout the day To manage new hot food product launches effectively and on time To ensure hot food is cooked and held at correct temperatures, with accurate and timely recording To follow hot food production setting standards and production principles using the hot food plan Well Loved Shop: Cleanliness & Health & Safety To adhere to all kitchen health & safety and food safety standards in accordance with the law and Pret policies To take responsibility for the health and safety of yourself, your team, and customers To complete all required training and follow Pret’s safety processes at all times To immediately report any concerns about standards or processes to your Manager Well Loved Shop: Equipment Maintenance To ensure all hot food equipment is prepared and set up at the start of each day To test, clean, and maintain hot food equipment according to Pret standards To report any equipment maintenance issues to a Manager To train Team Members to use hot food equipment effectively and efficiently Growing Sales: Maximizing Hot Food Sales To communicate with AMK/AMF and organize fresh hot food sampling (Joy of Pret) To be aware of hot food sales performance within your shop To ensure sufficient stock of hot food ingredients, packaging, and smallwares Required Experience: A team-oriented approach, you respect and support the restaurant’s success Excellent communication skills, both verbal and written A desire to create exceptional employee & guest experiences Reliability and punctuality Kitchen Team Member / Kitchen Experience: 1 year (Required) NYC Food Handlers Card (Preferred) Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description The role We're looking for a strong Client Services Coordinator to join our team in North America and become an integral part of our Client Services function. Salary range - $55,000 - $65,000. Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. Role overview We are looking for a Client Service Coordinator to support the needs of WGSN's clients by ensuring that they have a positive experience throughout their entire subscription period. The main role of the Client Service Coordinator is to help maximize WGSN clients’ and end-users’ experience through the flawless execution of first-class client support. The team We have a high performing team who are diverse and based all over the US. The client services team works within the North American sales team. The team has worked incredibly hard over the past year to achieve outstanding results. They are true winners! You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role. Key accountabilities • Exceed the expectations of our clients by showing best in class service and implement best practices to drive engagement for retention purposes, • Form partnership with dedicated Account Team to create strategies for risk mitigation and reinforce the business’s value proposition among set of users and accounts, • Ensure quarterly KPIs are met in line with the business’s retention rate, • Resolve client issues on a case-by-case basis and proactively follow-up with clients to ensure needs are met and assist with inbound client queries via the WGSN Helpdesk and Live Chat, • Anticipate client needs by staying up-to-date on all WGSN products and services, • Liaise with our product and technology departments on user testing of new products and enhancements; provide customer feedback to internal teams/stakeholders by different means, • Proactively engage with subscribers to demonstrate the value of WGSN’s products and services, provide support that maximise our client’s return on investment by way of: customized outreach based on client needs, schedule client meetings, conduct weekly usage monitoring and ensure percentage of active users maintain or grow MoM/YoY, • Puts forth new ideas for engagement, strategizes on creative ways for outgoing client communication and daily upkeep of internal records via CRM tool, • Tight time scales as needed This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required, • Applies understanding of how Client Services reinforces value and growth through the delivery of an exceptional service and engagement; is service-focused, • Strong attention to detail and excellent organizational skills required, • Exceptional communication and collaboration skills with the ability to work within a diverse client base to ensure best practices are applied with a high standard in line with business SLA’s, • Experience using CRM systems (such as Salesforce), Google Analytics is preferable, • Understanding of the design cycle, exposure to retail, lifestyle trends or creative industries is strongly desirable, • Excellent interpersonal skills, adaptability, positive attitude, ability to go the extra mile & professionalism, • Previous Client Service experience is highly desirableWhat we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: • Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave. - 401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees. - Dental and Vision plans with MetLife - Health Care with Anthem & Blue Cross Blue Shield - Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife - Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow’s consumer. Our values We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been—and will continue to be—actively encouraged here, but we do not offer full remote working. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. A Note for Applicants We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness. A Note for Recruiters Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together. Since we focus on these established partnerships, we’re unable to respond to unsolicited contacts or CVs from outside our PSL. But don’t worry! If we decide to explore new partnerships, we’ll be sure to reach out. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.