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Job DescriptionWho We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. The Role We are seeking a skilled and hardworking Petroleum Service Technician to join our Southeastern team in NORTH CAROLINA. The service technician's role entails diagnosing and repairing electronic and mechanical issues, software and hardware installations, and performing emergency and scheduled repairs and maintenance. This is an opportunity for a long-term position and to join a growing company. Must be willing to relocate to North Carolina. Must have industry experience. Responsibilities • Effectively diagnose and repair customer equipment., • Conducts work in a professional manner and provides stellar customer service., • Performs repairs and scheduled maintenance in a timely manner., • Follows safety rules and guidelines., • Maintains truck inventory and supplies., • Maintains truck clean, hazard free, and performs all scheduled maintenance on company vehicle., • Submits proper and neat paperwork outlining repairs completed and parts used., • Previous experience as a petroleum service technician., • High School diploma/GED., • Excellent verbal and written communication skills., • Mechanical and electrical equipment knowledge., • Dresser Wayne Dispensers, • Fuel Dispensers, • Verifone POS, • Veeder Root, • Fuel Master, • Red Jacket, • FE Petro, • The petroleum service technician position requires standing, bending, kneeling, and climbing., • Position requires the use of a ladder., • Position requires the ability to lift and manipulate up to 50 pounds., • Position requires travel., • 10 Paid Holidays, • Flexible Time Off, • 401(k) Company Match, • Health, Dental, and Vision Insurance, • HSA and FSA, • Disability & Occupational Accident Insurance, • Company-Paid Life Insurance Policy, • Employee Assistance Program (EAP), • World-class paid training program for you to learn the skills for long term career success

Job DescriptionCompany Description Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world. At Smiths Group plc, we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and five global divisions, all experts in their field. We believe that different perspectives and backgrounds are what make a company flourish and are proud to be a company with values grounded in integrity, respect, ownership, customer focus, and passion. Job Description This position requires daily travel to locations in and around the NYC/Queens area, including the JFK airport. Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. Conducts follow up calls with the customer to ensure satisfaction of work. • Responsible for meeting daily service repair needs and driving customer satisfaction, • Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers., • Installs, repairs and maintains equipment in the field; provides customer training as required., • Must be able to respond to emergency and non-scheduled calls for service within established response time goals., • Completes all scheduled maintenance within required deadlines. Documents all inspections, maintenance, repair work and submits paperwork in a timely basis, • Order, install, and return parts and manages repair parts cycle time, • Maintains an accurate inventory of parts and tools., • Maintains currency on all technical certifications., • Reviews all logs for open issues and prepares formal reports to customers as necessary., • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs., • Looks to senior level FSTs for knowledge growth and support when needed., • Ensures that tools and test equipment are properly maintained and calibrated, • Assesses product/equipment performance based on field support data; recommends modifications or improvements., • Seeks to provide technical support to customers and other service professionals as required., • May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports., • Possesses a solid level of technical knowledge on the company’s Trace and X-Ray technologies., • Maintains clear and concise business communication proficiency, both oral and written, • Establishes and maintains a close relationship with senior level FST’s and Product Managers in order to support the needs of the customer and remain aware of current technical trends., • Exercises every available measure to control and minimize costs while maximizing revenue, • Must submit expenses, time cards and other administrative tasks within the specified timelines., • Travel, overtime and work hours other than Monday-Friday may be required., • Comply with and ensure department compliance with Company health, safety and environmental policies., • Comply with all applicable U.S. export control and security regulations., • Other duties as requiredQualifications Education/Training: • Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics). (Equivalence achieved through comparative work and life experience of >3 years is acceptable work experience in a related electrical or mechanical field service role). Knowledge/Skills: Individuals shall possess excellent communication skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must be willing & able to travel at short notice. Supervises: While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required Background: This position requires Sensitive Security Information (SSI) access and vetting via the TSA. Applicant must successfully pass a federal background investigation. OTHER REQUIREMENTS: • Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once., • Excellent customer service skills and the ability to handle stressful situations., • Self-motivated, reliable, and accountable individual, • Possess excellent telephone skills, • Must be able to lift/carry 80 lbs., • Must be confident in the operation of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation., • Job requires full body mobility SDI is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law. Additional Information All your information will be kept confidential according to EEO guidelines. We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. HIRING SALARY RANGE: $49,860 - $132,960 per year. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant and alignment with internal and market data.) This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. For details, please visit the Reward & Benefits tab on our main careers page at . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, disability, or any other legally protected characteristic. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection participates in the Electronic Employment Verification Program. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Job Description Empower your Future at the Nation’s Largest Independent Electrical Distributor! At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry. Monarch Electric Company, An affiliate of USESI, is looking for a motivated and enthusiastic Branch Leader. Function: The Branch Leader will provide leadership and operational management for branch employees, driving sales growth, profitability, and staff development. This role ensures efficient branch operations, exceptional customer service, and alignment with organizational goals. Key Responsibilities: • Lead and manage daily branch operations, • Mentor, train, and develop staff to enhance performance and growth, • Assist in setting and meeting financial and operational goals, • Deliver exceptional service in person and over the phone, • Support order processing, project pricing, and customer quotes, • Drive counter sales and expand the customer base, • Oversee inventory management, warehouse operations, and branch opening/closing, • Implement process improvements to boost efficiency and satisfaction, • Collaborate with leadership to execute strategic plans and initiatives, • Generate and present performance reports to leadershipSkills & Qualifications:, • Strong leadership, coaching, and team-building abilities, • Excellent verbal and written communication skills, • Proficiency in Microsoft Word, Excel, Outlook, and ERP systems such as Eclipse, • Strategic thinker with strong organizational and problem-solving skills, • Dependable, adaptable, and able to work independently or in a team setting, • Customer-focused with a high degree of professionalism, • Prior supervisory experience, ideally in the electrical wholesale industry, • Inside sales or branch operations experience is required, • Bachelor’s degree in Business or related field strongly preferred; equivalent work experience will be considered At USESI, we believe that our benefits should make a difference—to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees! Full-time employees are eligible for the following comprehensive benefit plan: • Medical, Dental, Vision, Rx coverage, • Paid Parental Leave, • TeleMedicine, • Matching 401(k), • Company-paid Life Insurance + (AD&D), • Supplemental Life Insurance, • Short and Long Term Disability, • Flexible Spending Accounts, • Employee Assistance Program (EAP), • Choice of Voluntary Benefits including identity theft It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status. USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department.

Job Description Gregorys Coffee is looking to hire a District Leader to join our team! Our family-run business was founded with an uncompromising spirit of aiming high and never settling. We innovate endlessly to embody quality on all fronts and serve it to each of you — our Gregulars — in just the way you need. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. Job Description & Responsibilities Gregorys Coffee, as a company, is focused on quality, service, presentation, and efficiency. We strive for excellence in each of these focus areas, thus providing a premier experience for every guest who visits Gregorys. District Leaders will oversee a territory of Gregorys Coffee locations, ensuring these high standards are always being achieved. District Leaders will accomplish this by supporting their territory’s Store Leaders, setting goals, and working alongside their teams to achieve these goals. In addition they will push all stores to continually improve in all facets of the business. * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Engage with all levels of the team and have a firm understanding of specific coaching and development needs * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Actively recruit and maintain a deep bench of candidates to tap into when staffing needs arise * Pro-actively hire staff ahead of new store openings and identify internal talent/transfers to ensure smooth new store openings * Host monthly all Store Leader meetings to cover new initiatives, opportunities, and performance. Work with COO to craft appropriate agenda and motivational messages * Coffee and Food Standards * Be the foremost expert in everything coffee, including origin concepts, brew methods and techniques, our specific coffee program as well as technical considerations. * Be able to teach and hold accountable the aforementioned to all team members across your entire district * In partnership with your teams, lead coffee tastings (instore and out of store experiences) and build our reputation as coffee experts one cup at a time * Lead coffee training during new roll outs or changes to our blends to ensure the highest expertise in each of our team members * Properly test and maintain coffee equipment to ensure every single cup of coffee is at the highest standard * Regularly taste test all items across our menu for quality and consistency and be able to accurately adjust when necessary * Regularly spot check competitors and have an understanding of trends, ideas, and concepts that may provide menu or operational opportunities for us to explore * Ensure all new training and rollouts are completed by 100% of teams, and provide actionable feedback to the Training department for future rollouts * Operational Standards * Ensure all existing and new operational standards are being executed as planned * Train teams on new menu and operational roll outs * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Ensure stores are adequately staffed at the appropriate times using data and intuition to guide your decisions * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers in each of your stores * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in each of your stores, partnering with the appropriate service techs when necessary * Ensure every store is properly maintained and prepared to pass health inspections at any moment * Hold monthly meetings with clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * Proactively organize and clean out store clutter on a regular basis to ensure facilities are easier to maintain and manage. * Suggest and execute functional changes to store equipment layout that will positively impact service, sales, and/or customer experience. Properly back up these suggestions with data and analysis to justify any related expenses * HR Management * Ensure teams are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular conversations with every employee on your teams * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Working with the Exec team, set and closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your teams to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your teams to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits. Investigate and manage any issues that arise. * Actively monitor inventory/waste levels and ordering activity to ensure your locations have sufficient product for service without exceeding their COGS targets * Ensure monthly inventory counts are completed and submitted accurately * Actively engage with your customer base, neighborhood influencers, and other locals to drive future business and enhance our reputation ensuring successful financial performance over the long term Additional Expectations * This is a hands-on role and a District Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A District Leader is expected to use their best judgment to actively be in their stores based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with the Gregorys Management Team team is expected to keep the team aware of the state of your businesses and the proactive solutions you are providing * Actively embody our values and live them out each and every day with your teams * Attend company events and proactively encourage team members to attend as well We use eVerify to confirm U.S. Employment eligibility.

Job Description Gregorys Coffee is looking to hire an amazing Store Leader (General Manager) to join our team! Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. Job Description & Responsibilities The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Operational Standards * Ensure all existing operational and menu standards are being executed as planned * Train team on new menu and operational roll outs * Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with your team to lead by example in Making an Impression * Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review * Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in your store * Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular one on one conversations with every employee on your team * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing * Actively embody the 5 core values and live them out each and everyday with your teams. * Attend company events and proactively encourage team members to attend as well We see you! We use eVerify to confirm U.S. Employment eligibility.

Job Description Gregorys Coffee is looking to hire an amazing Store Leader to join our team as we prepare to open our new Paramus location! Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. Job Description & Responsibilities The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Operational Standards * Ensure all existing operational and menu standards are being executed as planned * Train team on new menu and operational roll outs * Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with your team to lead by example in giving 5-star service * Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review * Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in your store * Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular one on one conversations with every employee on your team * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing * Actively embody the 12 Leadership Principles and live them out each and everyday with your teams * Attend company events and proactively encourage team members to attend as well If this is you please apply today! We use eVerify to confirm U.S. Employment eligibility.

Job Description Gregorys Coffee, as a company, is focused on quality, service, presentation and efficiency. We strive for excellence in each of these focus areas, thus providing a premier experience for every guest who visits Gregorys. District Leaders will oversee a territory of Gregorys Coffee locations, ensuring these high standards are always being achieved. District Leaders will accomplish this by supporting their territory’s Store Leaders, setting goals, and working alongside their teams to achieve these goals. In addition they will push all stores to continually improve in all facets of the business. * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Engage with all levels of the team and have a firm understanding of specific coaching and development needs * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Actively recruit and maintain a deep bench of candidates to tap into when staffing needs arise * Pro-actively hire staff ahead of new store openings and identify internal talent/transfers to ensure smooth new store openings * Host monthly all Store Leader meetings to cover new initiatives, opportunities, and performance. Work with COO to craft appropriate agenda and motivational messages * Coffee and Food Standards * Be the foremost expert in everything coffee, including origin concepts, brew methods and techniques, our specific coffee program as well as technical considerations. * Be able to teach and hold accountable the aforementioned to all team members across your entire district * In partnership with your teams, lead coffee tastings (instore and out of store experiences) and build our reputation as coffee experts one cup at a time * Lead coffee training during new roll outs or changes to our blends to ensure the highest expertise in each of our team members * Properly test and maintain coffee equipment to ensure every single cup of coffee is at the highest standard * Regularly taste test all items across our menu for quality and consistency and be able to accurately adjust when necessary * Regularly spot check competitors and have an understanding of trends, ideas, and concepts that may provide menu or operational opportunities for us to explore * Ensure all new training and rollouts are completed by 100% of teams, and provide actionable feedback to the Training department for future rollouts * Operational Standards * Ensure all existing and new operational standards are being executed as planned * Train teams on new menu and operational roll outs * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Ensure stores are adequately staffed at the appropriate times using data and intuition to guide your decisions * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers in each of your stores * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in each of your stores, partnering with the appropriate service techs when necessary * Ensure every store is properly maintained and prepared to pass health inspections at any moment * Hold monthly meetings with clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * Proactively organize and clean out store clutter on a regular basis to ensure facilities are easier to maintain and manage. * Suggest and execute functional changes to store equipment layout that will positively impact service, sales, and/or customer experience. Properly back up these suggestions with data and analysis to justify any related expenses * HR Management * Ensure teams are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular conversations with every employee on your teams * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Working with the Exec team, set and closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your teams to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your teams to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits. Investigate and manage any issues that arise. * Actively monitor inventory/waste levels and ordering activity to ensure your locations have sufficient product for service without exceeding their COGS targets * Ensure monthly inventory counts are completed and submitted accurately * Actively engage with your customer base, neighborhood influencers, and other locals to drive future business and enhance our reputation ensuring successful financial performance over the long term Additional Expectations * This is a hands-on role and a District Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A District Leader is expected to use their best judgement to actively be in their stores based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with the Exec team is expected to keep the team aware of the state of your businesses and proactive solutions you are providing * Actively embody the 12 Leadership Principles and live them out each and everyday with your teams * Attend company events and proactively encourage team members to attend as well We use eVerify to confirm U.S. Employment eligibility.