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  • Medical Receptionist
    Medical Receptionist
    39 minutes ago
    Full-time
    Mount Eden, The Bronx

    We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

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  • Patient Care Associate, Medicine Surgery
    Patient Care Associate, Medicine Surgery
    23 hours ago
    $30.81 yearly
    Full-time
    New York

    Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations. At NYC Health + Hospitals, our mission is to deliver high-quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. 11:30 P.M – 8:00 A.M (Part-Time) (22.5 Work Hours) Rotating weekends Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work. 1. Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient’s chart., 3. Prepares collected specimens for pick-up by labeling and preparing required form(s)., 4. Performs vision and hearing testing and simple urinalysis., 5. Administers emergency first aid, including basic life support procedures., 6. Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears., 8. Prepares examination room including cleaning and disinfecting of instruments and equipment., 9. Informs patients on proper preparation for various medical testing., 10. Interviews patient to obtain routine personal and medical information and appropriate health history., 11. Maintains, completes, processes and files patients’ charts, appropriate forms and documents., 12. Reports observations of patient to clinical staff caring for patient to ensure professional assessment., 13. Answers routine inquiries of patients in person or via telephone and makes appropriate referrals., 15. Maintains inventory of the unit’s equipment stock and supplies., 16. Works effectively as a team member in the delivery of care and assists in the orientation of new employees., 17. Directs and escorts patients to other departments and/or health care settings, as needed., 18. Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems., 19. Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing., 20. Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle. 1. High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

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  • Care Manager (Bilingual in Mandarin or Cantonese)
    Care Manager (Bilingual in Mandarin or Cantonese)
    8 days ago
    $29.87–$31.93 hourly
    Full-time
    Manhattan, New York

    Position Summary The Care Manager provides services within the Care Management programs, including Health Home Care Comprehensive Care Management, HCBS Basic Plan Support, and State Paid Care Management services. This position may support Willowbrook Class Members. The core responsibility of the Care Manager is to oversee and coordinate access to services for people with intellectual and developmental disabilities. The Care Manager works with the member, their family and/or representative, and providers to develop, implement, and monitor an integrated and person-centered driven Life Plan, following the completion of a comprehensive assessment process. The Life Plan is the foundation upon which service delivery is built. The Life Plan identifies services that meet medical and behavioral health needs, community, social supports, and other necessary services to support them to live their healthiest and most meaningful life. A key function of this role is being a strong advocate in supporting the member to access needed services to reach their identified goals and live a meaningful and quality life. ACA/NY is a 501(c)(3) not for profit organization that has been designated as a Care Coordination Organization/Health Home (CCO/HH) by New York State. ACA/NY is dedicated to meeting the needs of people with Intellectual and Developmental Disabilities by providing comprehensive care management and coordination of service. ACA/NY supports 25,000+ people in its program with support services spanning New York City, Long Island, and the Lower Hudson Valley. Duties & Responsibilities • Deliver person-centered care management services in compliance with regulatory standards and in alignment with the agency’s quality management plan, policies, and standard operating procedures., • Responsible for the completion of a comprehensive assessment/reassessment process., • Identify gaps in service provision and make referrals when appropriate. Advocate on the member’s behalf, to reach their identified goals and live a meaningful and quality life., • Develop, implement, and monitor member Life Plans within required timeframes, by leading an interdisciplinary team planning process, with the person at the center., • Develop strategies that address conflict or disagreements in the person-centered planning process and working with the interdisciplinary team to resolve those conflicts in a timely manner., • Complete all required service documentation with stated timeframes. Ensure all billing critical documentation is present and valid prior to the submission of any billable service documentation., • Maintain the member’s continued eligibility for care management through the completion of an annual Level of Care (Re)Determination, ensuring OPWDD eligibility is maintained, and enrolling in the Home and Community Based (HCBS) waiver., • Identify and access benefits and entitlements (Medicaid, Social Security, SNAP, etc.) when a member is eligible. Ensure existing benefits and other entitlements are maintained., • Ensure a current and accurate information sharing consent is present within the electronic health record and updated as necessary when changes occur or are requested by the member and/or representative., • Coordinates and provides access to high quality healthcare services, inclusive of medical, behavioral health, specialized services. Provides regular communication, monitoring, and action oriented follow up on critical and acute healthcare needs., • Identifies, coordinates, and provides access to preventative and health promotion services as needed., • Coordinates transitional care inclusive of appropriate follow up from inpatient to other settings, discharge planning, facilitating transfers within the healthcare system, residential settings and aging out of childhood services to adult services., • Use health information technology in the delivery of care management services, included but not limited to the use of the electronic health records and programs to facilitate telehealth services for members. Maintain a thorough and accurate electronic health record for all assigned members., • Attend department/team meetings, trainings, supervisions, etc. as scheduled and in accordance with agency practice and policy., • Complete all required trainings within required timeframes., • Travel throughout the designated service area to meet with members as needed in alignment with regulatory standards and to ensure identified needs are met. Travel is required to meet with providers, members of the interdisciplinary team, and accompany members where indicated to necessary appointments., • Identify and follow all incident reporting guidelines and procedures, ensuring the immediate safety of the member., • Maintains confidentiality in accordance with HIPAA and privacy practices., • Adheres to all policies and standard operating procedures for the delivery of comprehensive care management and ancillary functions of the Care Manager., • Adheres to and upholds ACA/NY’s Code of Conduct., • Perform other duties, as assigned. Qualifications • A Bachelor of Arts or Science degree with two years of relevant experience, or a license as a Registered Nurse with two years of relevant experience, or a master’s degree with one year of relevant experience., • Fluent understanding of community cultural traditions, norms, and practices of Members and their families., • Absolute sense of integrity and personal commitment to serving people with I/DD and their families., • Excellent interpersonal, public speaking, and written communication skills., • Ability to work autonomously., • Demonstrate professionalism, respect, and ability to work in a team environment.

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  • Patient Care Associate- Float Pool
    Patient Care Associate- Float Pool
    23 hours ago
    $51.35 yearly
    Full-time
    Manhattan, New York

    NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Tour 1: 11:00 PM - 7:30 AM Tour 2: 7:00 AM - 3:30 PM Tour 3: 3:00 PM - 11:30 PM Rotating weekends. Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work. 1. Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient’s chart., 3. Prepares collected specimens for pick-up by labeling and preparing required form(s)., 4. Performs vision and hearing testing and simple urinalysis., 5. Administers emergency first aid, including basic life support procedures., 6. Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears., 8. Prepares examination room including cleaning and disinfecting of instruments and equipment., 9. Informs patients on proper preparation for various medical testing., 10. Interviews patient to obtain routine personal and medical information and appropriate health history., 11. Maintains, completes, processes and files patients’ charts, appropriate forms and documents., 12. Reports observations of patient to clinical staff caring for patient to ensure professional assessment., 13. Answers routine inquiries of patients in person or via telephone and makes appropriate referrals., 15. Maintains inventory of the unit’s equipment stock and supplies., 16. Works effectively as a team member in the delivery of care and assists in the orientation of new employees., 17. Directs and escorts patients to other departments and/or health care settings, as needed., 18. Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems., 19. Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing., 20. Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle. 1. High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

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  • Office Manager
    Office Manager
    2 months ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Job Title: Office Manager – Medical Billing & Insurance Verification Company: Carnegie Hill New York (CHNY) Location: New York, NY (Upper East Side) Job Type: Full-Time | In-Person | Monday–Friday 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: • OTP (Opioid Treatment Program) 📝 Job Responsibilities • Oversee front office and administrative operations for the clinic, • Manage patient check-in, intake coordination, scheduling, and patient flow, • Perform insurance eligibility verification using ePACES, Availity, and Medicare systems, • Support billing coordination and ensure accurate patient insurance records, • Maintain and update documentation within the electronic health record (EHR), • Ensure accuracy of EHR entries in accordance with CHNY policy, • Maintain office supply ordering and inventory control, • Serve as a liaison between administrative, clinical, and executive teams, • Ensure a calm, organized, and welcoming environment for patients and staff, • Attend required program education and training topics, • Demonstrate professionalism and support trauma-informed and harm reduction-based care principles ✅ Qualifications Required: • Experience with medical billing and insurance verification, • Working knowledge of ePACES, Availity, and Medicare eligibility systems, • Experience in administrative coordination or office management (healthcare setting strongly preferred), • Strong organizational, communication, and multitasking skills, • Bilingual (English/Spanish), • Associate’s or bachelor’s degree, • Familiarity with electronic medical records (EMR); Method One / Computalogic experience is a plus (training provided) ⏰ Schedule • Full-time, in-person role, • Monday–Friday, • 8:00 AM – 2:00 PM 📍 Location 116 East 92nd Street Manhattan, NY (Upper East Side) Conveniently accessible via the 4, 5, 6, and Q subway lines. 💲 Compensation • Competitive hourly wage (based on experience), • No health insurance or PTO benefits offered, • Training provided during onboarding, including Method One / Computalogic, • Supportive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications will be reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences who are passionate about supporting recovery and community health.

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