Eligibility specialist jobs in Newark, New Jersey - Page 5Create job alerts

Job Description Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Senior Program Support Specialist you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Program: Union PATH Salary: $40,000 Location: 615 North Broad Street, Elizabeth NJ Work hours: Monday-Friday (9:00am-5:00pm) POSITION OVERVIEW: Provides program support and facilitates communication among the team members and people served. Often serves as the initial point of contact for persons served or other providers calling or visiting the office or HUB. As a member of the team(s), performs general program support functions and housing support duties as assigned with the program. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Team Support: • Ensures a friendly wellness and recovery-oriented office environment, and rapid response when meeting and greeting persons served, family members and stakeholders who visit the office., • Creates a welcoming trauma-informed customer service environment in the office and HUB., • Participates in team meetings as assigned, including individual and team supervision. Actively seeks out monthly supervision from supervisor., • Provides recipients of Shelter Plus Care with yearly written, verbal and/or email notifications of recertification requirements to maintain compliance with HUD., • Follows up with any recipients not active in services by completing a face to face visit in the field and documents attempts quarterly., • Meets with recipients on an annual or as needed basis to collect recertification documents. Problem solves with individuals with housing/landlord related issues., • Works collaboratively with Union PATH Team Leader and team, consisting of Elizabeth and Plainfield Housing Authority along with Union County Chart Compliance., • Answers phones for Diversion staff and facilitate giving information about services, • Works with the Peer Housing Manager in order to submit paperwork in a timely manner to the NJ MCO’s for authorization, • Track authorizations and submit for renewals as needed., • Enters all billing information in accordance with agency timeline, • Enters all statistical data collection and prepares monthly and quarterly reports in accordance with agency timeline, • Track all required documentation required through spreadsheets, chart auditing to help team maintain compliance. Includes due dates of housing recerts, IRP’s, assessments, Med Ed, and Initial/Annual documents, • Track and report units of service (weekly) o Assists in the collection of program data Billing:, • Monthly verification of insurance eligibility for individuals and reporting changes to billing supervisor/team leader, • Maintains Program’s supply inventory, prepares vouchers for payment, • Enters all billing information in accordance with agency timeline to include use of Traverse PO System and Concur System/maintenance of receipts, • Inspection of all Agency vehicles (repairs/routine maintenance/inspections), • Conducts and documents all required inspections and drills outlined in Health and Safety Policies (see policy 6004-A), • Management of charts in electronic health record, • Appointments and meetings for staff and maintains calendar as assigned, • Management of information systems including HMIS, and the and distributes information/reports to the other team members and Director as assigned., • Manages the program’s supply inventory in collaboration with program staff and Director, • On a regular and continuous basis, exercises sound judgment and assumes responsibility for decisions, consequences and results having an impact on people, costs and/or quality of service, • Answering, screening and routing telephone calls including routine and crisis calls from people served by the program, • Provide admission information for program or warm handoffs to other Bridgeway programs for persons seeking Bridgeway services for self or family members, • Prepares and answers routine team correspondence, • Exchanges non-routine information using tact and persuasion as appropriate, requiring excellentverbal and written communication skills Education/Certifications: • Associates degree in Psychology, social work, or counseling related field. Experience • A minimum of two years administrative work experience Driver’s License/Vehicle • Valid driver’s license required, • No more than one moving violation within the past 12 months, • Vehicle required Subcommittee and Mandated Trainings Statements: All employees are encouraged to participate on an agency committee, on a rotating basis. Mandatory trainings are to be completed during regularly scheduled working hours. It is the employee’s responsibility to attend mandatory trainings when they are offered by the agency and to complete mandatory web- based training in a timely manner. Employees failing to attend mandatory trainings are required to make up the training on their own time and at their own expense, i.e., CPR training. #HP Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview As a Broker Placement Specialist, you will play a pivotal role in the insurance placement process by marketing customer business, often of moderate to high complexity, to a diverse range of insurance carriers. This position requires a strategic and analytical approach to evaluating and selecting insurance companies, ensuring they meet the specific needs of the client and align with marketplace standards. You will leverage your expertise to assess carrier qualifications, negotiate terms, and secure optimal coverage solutions that address the unique risks and objectives of each client. This role demands a deep understanding of the insurance landscape, strong relationship-building skills, and the ability to deliver tailored solutions in a dynamic and fast-paced environment. How you'll make an impact • Markets customer business, typically of moderate to high complexity, to variety of insurance carriers., • Evaluates companies to ensure that they are qualified in the marketplace., • Escalate unusual requests appropriately., • Receives and processes requests for quotations from account personnel., • Identifies and analyzes client exposures to recommend and/or design risk transfer/financing products. Required: Bachelor's degree and 4 years related experience required. Insurance licensing required. Preferred: Professional designation preferred, such as CPCU, CIC or ARM. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview The Senior Broker Placement Specialist is responsible for marketing complex customer business to a variety of insurance carriers, ensuring a thorough evaluation of qualified companies in the marketplace. The role involves analyzing client exposures to recommend or design risk transfer and financing solutions, identifying appropriate carriers, negotiating favorable quotes, and preparing recommendations. The Specialist also participates in developing and implementing departmental policies and procedures. Additionally, the position may include leadership responsibilities. How you'll make an impact • Markets customer business, typically of higher complexity, to variety of insurance carriers., • Ensures thorough evaluation of qualified companies in the marketplace independently, referring only unusual questions to management., • Receives requests for quotations from account personnel. Identifies and analyzes client exposures to recommend and/or design risk transfer/financing products., • Identifies appropriate carriers, sends requests, negotiates favorable quotes and prepares recommendations., • Participates in development of department policies and procedures and implements them in assigned area. Required: Bachelor's degree and 6 years related experience required. Insurance licensing required. Preferred: Professional designation preferred, such as CPCU, CIC or ARM. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to

Job Description About Us Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue. Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs. A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond. Position Overview Under the supervision of the Assistant Principal of Student Services and the Network MLL Manager, the Multilingual Learning Specialist (MLL) provides legally mandated services to identified English Language Learners, as well as students who are identified as needing at-risk interventions. The MLL specialist pulls out small groups of students and works collaboratively in a teacher-team model with the general education teachers using a combination of grade-level content resources and a targeted English language development curriculum. The MLL Specialist works with the school administrators to implement school procedures and policies and communicates with students' parents, guardians, and/or caregivers. The MLL Specialist holds primary responsibility for designing and implementing direct MLL instruction and collaborating with teachers to provide English language support in other content areas. Core Competencies & Responsibilities • Demonstrates knowledge of grade-level content curricula to engage students in all content areas and differentiate curriculum and instruction to support all MLLs., • Co-plans prepare and facilitate daily standards-based lessons that utilize a variety of MLL instructional strategies that differentiate teaching based on the diverse and individual needs of all students., • Co-teaches with general education teachers and supports student learning through modeling, lesson planning, team teaching, data analysis, and ongoing feedback through dialogue and reflections., • Manages both regulatory and instructional requirements as an MLL teacher., • Administers Home Language Questionnaires and NYSITELL to determine student eligibility for MLL service., • Manage the NYSESLAT administration at their assigned campus., • Uses assessment data to refine curriculum and inform instructional practices to create a classroom culture of data-driven decision-making to close the achievement gap for all students including general education, students with disabilities, and MLLs., • Creates a classroom environment of respect and rapport to ensure a safe, caring, and orderly school environment that nurtures each student's unique needs., • Participates in collaborative curriculum and professional development, professional learning communities, grade-level activities, and school-wide functions., • Seeks to know students' strengths and challenge areas actively and communicates effectively with parents., • Evaluate, determine goals for, and track the progress of individual multilingual learners, and communicate with staff, students, and families., • Advises teachers on modifying/accommodating curriculum for MLLs and shares best practices to ensure high-quality instruction., • Build a warm and inclusive classroom environment, implementing the practices of a Responsive Classroom., • Creates and maintains strong relationships with students and families., • Actively participates in grade-level meetings, collaborative planning, and professional development, including an annual summer onboarding training., • Participates in meetings, designated school functions outside of school hours, and opportunities for individual and school-wide professional development, • Performs other duties as assigned Qualifications • Bachelor's degree from an accredited college or university, • New York State teaching certification in ESL, TESOL, or Bilingual preferred., • Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish., • Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx., • Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks., • Competitive Compensation: A salary range of $70,000 to $105,000, with pay varying within this range based on job-related knowledge, skills, and experience., • Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us. Please note: The above is based on the 2024-2025 plan year. You can find more information here. Brilla Schools is an equal opportunity employer. Brilla Schools provides equal employment opportunities for all applicants and employees.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's impact in the US Government (USG) space depends on our ability to navigate the world of government and industrial security efficiently and responsibly. We're looking for an Industrial Security Specialist who will play a crucial role in supporting workflows encompassing physical security, personnel security, and program support. The Industrial Security Specialist will partner with our FSOs and broader Industrial Security Team to plan for the future in support of our Department of Defense (DoD) mission. As an Industrial Security Specialist, you'll be part of our Industrial Security Team, which is responsible for managing our personnel clearance program and our secure facilities and systems. The Industrial Security Team ensures compliance with security policies, regulations, and processes within complex organizations, while also enabling Palantir to get people and resources where they’re needed most. As a member of the team, you'll provide outstanding knowledge and customer service to the Palantirians who depend on you to help them push the business forward. Our Industrial Security Specialists are tenacious, resourceful individuals who challenge conventional approaches to find innovative ways to navigate intricate bureaucracies. You'll flawlessly execute important processes to help us deliver outcomes to our customers faster while maintaining rigorous compliance with our customers' requirements.Core Responsibilities • Provide support in the daily execution of compliance across personnel and physical security programs within a USG accredited facility, • Responsible for mandatory USG reporting as it relates to our personnel, facility, and insider threat programs, • Maintain data integrity and best practices when operating collateral, SCI, and SAP clearance application and collateral reinvestigation pipelines in order to grow and maintain Palantir's cleared workforce at pace with our USG business, • Assist in the development and execution of security education and awareness programsWhat We Value, • Effective communication with a customer service oriented mindset, • Ability to flawlessly execute in a detail-oriented manner within a fast-paced environment, • Ability to work both independently and collaboratively, with a willingness to contribute across additional critical, cross-team functions and projects, • Willingness to travel up to 10% of the time preferred but not requiredWhat We Require, • Active U.S. DoD Top Secret, with eligibility and willingness to obtain a TS/SCI, • Experience assisting with the implementation and maintenance of a relevant security program

Job Description We are seeking a skilled and compassionate Registered Nurse (RN) specializing in Wound, Ostomy, and Continence Care to join our team. The RN will conduct focused health assessments, develop individualized care plans, and provide expert clinical support to promote healing and quality outcomes. Responsibilities • Perform comprehensive health and wound assessments; develop and implement evidence-based care plans, • Recommend appropriate medications, treatments, and preventive measures., • Evaluate and document patient progress in wound, ostomy, continence, and fistula management., • Collaborate with interdisciplinary teams to ensure coordinated and effective patient care., • Educate patients, families, and staff on wound prevention and management strategies., • Participate in staff development, orientation, and continuing education programs., • Support quality improvement initiatives and best practice implementation., • Maintain patient confidentiality and uphold professional and ethical standards., • Strong clinical assessment and critical thinking skills., • Effective communication and patient education abilities., • Collaborative team player with attention to detail., • Culturally sensitive and patient-centered approach. Qualifications Required: • Associate Degree in Nursing (ASN/ADN) from an accredited program., • Active New York State RN License (verified through NYSED)., • AHA Basic Life Support (BLS) certification., • Minimum 2 years of Med/Surg experience., • Experience in wound and colostomy care., • Current certification in one of the following:, • Certified Wound Ostomy Continence Nurse (CWOCN) – WOCNCB, • Certified Wound Ostomy Nurse (CWON) – WOCNCB, • Certified Wound Care Nurse (CWCN) – WOCNCB, • Certified Wound Specialist (CWS) – ABWM, • Wound Care Certified (WCC) – NAWC, • Bachelor’s Degree in Nursing (BSN)., • Additional wound care or leadership experience. DirectShifts is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Company DescriptionDirectShifts is a recruitment platform and staffing agency for health systems, telemedicine companies, and doctors offices across the country. We provide full-time, travel, and work-from-home opportunities through both active recruitment and by inviting employers to contact clinicians directly. Credentialing on DirectShifts keeps you in our system for current and ongoing consideration. We are an equal-opportunity employer. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.DirectShifts is a recruitment platform and staffing agency for health systems, telemedicine companies, and doctors offices across the country. \r\n\r\nWe provide full-time, travel, and work-from-home opportunities through both active recruitment and by inviting employers to contact clinicians directly.\r\n\r\nCredentialing on DirectShifts keeps you in our system for current and ongoing consideration.\r\n \r\nWe are an equal-opportunity employer. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

Job Description This is an evergreen role. We are continuously building our pipeline for future openings. About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Our award-winning technology connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, we're dedicated to ensuring every child has access to the support they need. At Presence, we embrace the benefits of being a remote-first company while recognizing the importance of in-person connection to advance our mission. We place a high value on "cameras on" engagement, schedule coordination, and cross-functional communication to stay connected while working in different places. Travel is also an important part of many roles, helping us build stronger relationships with our teams, clinicians, and school partners. The frequency will vary by role and responsibilities, but may include activities such as department offsites, team gatherings, and school or industry events. About the role: As a Service Delivery Specialist, you will own the day-to-day execution of service delivery across a portfolio of districts aligned to National, East, or West regional accounts. You'll lead delivery conversations, manage provider alignment, and ensure referrals are fulfilled on time and in line with Presence's revenue goals. You'll work cross-functionally to align the right providers to the right students, ensuring they are set up for success and delivering services that meet the Presence Standard for clinical quality. This role requires a strong business mindset, clear communication, and the ability to guide districts toward solutions that reflect our proven delivery model while maintaining the highest expectations for therapy excellence. To stay connected, all employees commit to being available on-camera during our Core Working Hours (Monday - Friday, 12 - 5 p.m. ET) with standard business hours of 9 a.m. - 6 p.m. in your local time zone. For this role, limited travel may be required to help you connect in-person in a meaningful way for team offsites or key district visits. What You'll Do: District Execution & Ownership ● Own day-to-day service delivery execution across assigned districts, managing a portfolio tied to annual revenue targets aligned to National, East, or West regional accounts. ● Lead delivery conversations with district stakeholders, ensuring we are aligned, responsive, and moving toward contract goals. ● Guide district partners toward solutions that align with Presence's proven service model, focusing on what can be effectively delivered today. ● Proactively escalate misalignments between customer expectations and operational capacity. ● Drive referral and student flow and volume and remove operational barriers so customer commitments convert into active, billable student services. ● Referral & Provider Coordination ● Partner with Referral Management and Staffing teams to ensure incoming referrals can be acted on efficiently. ● Manage provider alignment across your districts, ensuring each provider is appropriately supported and set up for success based on caseload, skillset, and availability. ● Maintain a clear view of referral pipeline status, fulfillment timelines, and provider capacity across your accounts. ● Use this knowledge to keep customers informed and manage internal expectations around delivery feasibility. ● Track and influence referral viability (Presence has all the information it needs to serve the referral, time to activate referral and ongoing referral velocity to ensure continuous referral and student activation. Performance & Revenue Accountability ● Monitor and analyze service delivery performance to identify trends, risks, and opportunities for operational improvement across providers and districts. ● Handle quality or performance concerns, support corrective actions, and drive provider retention across your portfolio. ● Monitor and influence service outcomes that drive contract success and revenue realization. ● Surface account-level risks early and drive action to mitigate delivery gaps. ● Identify stalled or declining referral flow and take proactive steps to meet referral volume and quality goals. Escalate operational risks to Revenue Account Managers when commercial intervention is required (upsells, cross sells or change in service contract needs). Cross-Functional Collaboration ● Ensure Presence Standards are met during onboarding and rollout, supporting smooth transitions into steady-state operations. ● Share insights with Revenue Account Managers to support renewal and upsell conversations. ● Provide operational visibility to Account Managers to inform revenue strategy. ● Collaborate with internal teams to improve workflows, remove recurring barriers, integrate The Presence Way and strengthen the district experience. What we are looking for: Required ● 3+ years in operations, customer success, or service delivery roles. ● Experience owning customer outcomes tied to SLAs, service targets, or revenue goals. ● Confident decision-maker with a strong business mindset. ● Proven ability to communicate clearly with both internal account managers and external partners. ● Strong organizational and coordination skills across multiple accounts. ● Comfortable working with metrics, forecasts, and operational tools (e.g., spreadsheets, CRMs, dashboards). ● Ability to drive accountability with district partners and escalate operational barriers quickly and clearly. Preferred ● Experience in K–12 education, EdTech, healthcare, or therapy service environments. ● Familiarity with virtual service delivery, teletherapy models, or caseload management. ● Exposure to staffing, scheduling, or provider management processes. ● Clinical background is a plus, but not required. What will help you succeed here: ● Your districts are consistently moving forward, referrals are being filled, providers are aligned, and services are being delivered. ● Customers see you as a confident partner who leads with solutions, not blockers. ● Your accounts are meeting or exceeding contract delivery and revenue targets. ● You surface risks early and push for the right business outcomes. ● Internal account managers trust you to balance customer needs with operational realities. ● Referral flow is strong and meeting expectations and goals. ● Operational issues are addressed proactively and interruption to service referrals and students is minimized. How we support you: ● Comprehensive benefit plans, including medical with a High Deductible Plan and generous HSA contribution, plus dental and vision coverage. ● In addition to 11 observed holidays, salaried team members have discretionary paid time off and hourly team members accrue 15 days paid time off starting. ● 401K savings plan with a company match. ● $500 home office stipend. ● Benefits package including company-paid life insurance, AD&D, Employee Assistance Program, and disability benefits. ● Wellness programs with Headspace, Peloton and One Medical. ● Paid parental and caregiving leave. ● Professional Development opportunities - eligibility to apply for our scholarship program. ● Eligibility to participate in Presence's equity plan. ● Collaborative, inclusive, and fun culture that is recognized as Great Place to Work certified. ● Employee Resource Groups to promote shared community and belonging. ● A meaningful and fulfilling opportunity to join a mission-driven team and help thousands of students unlock their full potential through access to high-quality special education services. ● Opportunities to give back to your community, including volunteer time off and donation matching. This job description is intended to outline the general scope, responsibilities, and qualifications of the role. It is not designed to cover or contain a comprehensive list of all tasks, duties, or responsibilities that may be required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice, to meet the evolving needs of Presence. Presence is unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.

Job Description We are currently looking to fill the position of Bilingual (Spanish)- Family Service AIde in our Brooklyn and Bronx offices. (Bushwick and Morris Heights Areas). Agency Wide Duties and Responsibilities: 1. Supports the mission, vision and philosophy of B’Above Worldwide Institute. Complies willingly with all organizational policies and procedures., 2. Supports all functions that attain and maintain accreditation and compliance with regulatory agencies., 3. Exhibits effective communication skills., 4. Provides for there own professional growth through an ongoing program of reading, workshops, seminars, conferences, and/or advanced course work at institutions of higher learning. General Description The Family Worker supports family services and family engagement activities under the guidance of the Recruitment, Retention and Enrollment Coordinator. The Family Worker is responsible for the recruitment, eligibility determination and enrollment of families into FCC. The Enrollment Specialist tracks the placement and discharge of children and ensures that program census is maintained. The Enrollment Specialist is responsible for completing, in partnership with families, family assessments including but not limited to Family Strengths Assessments, Nutrition assessments and Child Profiles. Position Specific Duties and Responsibilities: ● Assist family workers to collect and Upload paperwork for 3KSDY and DOE early learn children into the OneDrive. ● Assist family workers in scheduling families for family needs assessments and orientation for new and returning parents ● Assist Family workers with DOE early learn and 3K registration ● Collaboratively create and update a Community Partner Resource Guide for all providers and families. Search for resources families needing additional support services (special education, mental health services, housing support, etc.) ● Develop relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families. ● Coordinate monthly family engagement workshops, special events, and other activities with the FCC Network team to encourage and maintain family participation. Additional Responsibilities: ● Participate in regular staff meetings to connect about individual providers, families, and coordinate all services. ● Participate in Network staff professional learning sessions delivered by the Department of Education. ● Assist in ongoing outreach, enrollment, and all other administrative tasks supporting all FCC affiliated providers. ● Support FCC Network Director in updating family information in the Network database. ● Other tasks assigned by FCC Network Director and FCC Education Director. Skills: ● Willingness to work at the Brooklyn and Bronx office to assist all family workers ● Time management skills are essential. ● Ability to multitask. ● Must be a team player. ● Appreciation for the unique needs of all providers and families. Qualifications: ● Associate Degree or Child Development Associate credential (required) ● Experience working with families with young children (required) ● Experience working in family child care and/or with infants and toddlers (preferred) Other Duties 1. Completes other tasks as assigned Position Qualifications: 1. Minimum of an Associate Degree in Early Childhood, Social Work or related field or Child Development Associate Credential. 2. Knowledge of Family Child Care preferred, 3. Basic competency in Microsoft Office for Windows application is required. Company DescriptionB'Above Family ChildCare Network is a NYC Department of Education funded program that prepares community members to establish and run their own home-based childcare businesses across the borough of Bronx, Brooklyn, Manhattan and Queens. We provide the Home Educator with enrollment support, specific trainings and professional development coaching inline with the NYC Department of Education and Department of Health. Our home educators care for over 880 children aged 6 weeks to 4 years of age in an educationally stimulating home-based setting. All family child care providers are licensed by the NYC and NYS Department of Health.B'Above Family ChildCare Network is a NYC Department of Education funded program that prepares community members to establish and run their own home-based childcare businesses across the borough of Bronx, Brooklyn, Manhattan and Queens. We provide the Home Educator with enrollment support, specific trainings and professional development coaching inline with the NYC Department of Education and Department of Health. Our home educators care for over 880 children aged 6 weeks to 4 years of age in an educationally stimulating home-based setting. All family child care providers are licensed by the NYC and NYS Department of Health.

Job Description Classification: Exempt Reports to: Vice President of Housing Stability Location: Bronx Sites Status & Hours: This is a full-time, exempt position with a regular schedule from Monday-Friday, 9:00 am to 5:00 pm. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Salary Range: $70,000 - $90,000 salary Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: This position requires travel to various low-income and special needs buildings in the Bronx, including our Jasper, Cedars, Vicinitas, Lindenguild & Silverleaf sites. About The Role: This Housing Stability Manager oversees operations across multiple Lantern supportive housing sites in the Bronx, ensuring smooth day-to-day functioning and coordination between programs, property management, and leadership. The position requires flexibility, strong organizational skills, and the ability to travel between sites to support staff and maintain overall program effectiveness. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Referrals and Intake:, • Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines., • Assist with leasing any new residential buildings., • Host Open Houses for new applicants., • Arrange unit viewings with various Program Directors for eligible applicants., • Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements., • Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files., • Review subsidy applications for completeness and accuracy prior to submission to property management and HPD., • Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff., • Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level., • Housing Stability, • Provide guidance and monitor housing stability issues with the Housing Stability team., • Review building summaries to determine need for non-payment proceeding and follow up with leasing and housing advocacy staff., • Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears., • Monitor monthly spreadsheet report of lease renewals and subsidy recertifications for assigned Leasing Specialist and ensure leases are prepared 120 & 90 days before lease expiration date., • Facilitate lease renewal events, open houses, and One Shot Deal applications., • Facilitate, along with program staff, financial literacy workshops for tenants., • Team Supervision, • Provide training, direct oversite, supervision, and support to the Housing Stability team, including Housing Stability Specialist(s) and Housing Stability Assistant(s), as they work with tenants., • Lead the team in meeting all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance., • Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties., • Monitor staff completion of required trainings and oversee the review and approval of all team members' timesheets., • Track and approve all staff vacation requests and ensure sufficient coverage at building sites., • Conduct onsite inspection of leasing files and work with staff to implement corrective action plans., • Ensure Leasing team members comply with agency’s policies and procedures., • Accountable for deliverables related to vacancies, lease renewals, and arrears., • A Bachelor's degree from an accredited school OR an Associate’s degree with a minimum of 5 years of related experience., • Prior experience working in a shelter or supportive housing., • 2 to 3+ years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions., • Familiarity with various funder programs, such as HPD, HASA, ACS and following the CoC HUD guideline, • Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Housing Specialist The CityFHEPS Housing Specialist is responsible for assisting individuals and families residing in DHS shelters, including asylum hotels, to secure permanent housing through various rental assistance programs such as CityFHEPS, Special One-Time Assistance (SOTA), Family Homelessness and Eviction Prevention Supplement (FHEPS) A, and FHEPS B. The specialist will work closely with shelter residents, case managers, and landlords to facilitate the housing placement process and ensure compliance with program requirements. Responsibilities: · Conduct comprehensive assessments of shelter residents to determine eligibility for CityFHEPS, SOTA, FHEPS and FHEPS B programs. Have a strong community resources . · Assist residents in completing applications for CityFHEPS, SOTA, FHEPS A, and FHEPS B, and gathering necessary documentation. · Provide guidance and support to residents throughout the housing search process, including identifying suitable housing options and scheduling viewings. · Liaise with landlords and property managers to secure housing placements for eligible residents. · Maintain accurate and up-to-date records of all interactions and progress in the housing placement process. · Collaborate with case managers and other shelter staff to develop and implement individualized housing plans for residents. · Conduct follow-up visits and provide ongoing support to residents after they have secured housing to ensure stability and address any issues that may arise. · Stay informed about changes to the CityFHEPS, SOTA, FHEPS A, and FHEPS B programs and other relevant housing assistance programs. · Attend training sessions and meetings as required. · Identify clients who may be eligible for the SOTA program and assist them with the housing search and application process. · Ensure that all housing placements meet the requirements of the SOTA program, including income verification and apartment reviews. · Assist families with children who receive Cash Assistance and are facing eviction or have been evicted, or who lost their housing due to domestic violence or health and safety issues, through the FHEPS A and FHEPS B programs Qualifications: · Bachelor's degree in social work, human services, or a related field. · Minimum of 2 years of experience in housing assistance, case management, or a related field. · Knowledge of CityFHEPS, SOTA, FHEPS A, and FHEPS B programs and other housing assistance programs in NYC. · Strong interpersonal and communication skills. · Ability to work independently and as part of a team. · Proficiency in Microsoft Office Suite and other relevant software. · Bilingual skills (preferred but not required).

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Staten Island Justice Center (SIJC)offers an array of programming for both youth and adults in Staten Island, focusing on engaging those with current or past justice involvement or at-risk of justice-involvement. SIJC operates diversion, alternative to detention and incarceration, supervised release, reentry, mental health and wellness, workforce development, peer-led restorative justice and leadership development programs. The Justice Center’s youth justice initiatives provide judges, prosecutors, and defense attorneys with alternative community sentencing options that hold individuals accountable in a way that is meaningful, proportionate, and restorative. The goal is to provide participants with individual and group services that help them to avoid future contact with the justice system and promote swift case resolutions that bolster public confidence in justice. SIJC is seeking a Youth Engagement Specialist who will support as a Mentor in working with youth justice initiatives participants ages 13 to 18. Reporting to the Youth Justice Initiatives Program Manager, the Youth Engagement Specialist will develop and oversee mentorship programming activities—including group workshops and individual mentorship sessions. These activities will take place virtually, on-site, and in the community. The Youth Engagement Specialist will work individually and with a team to assist participants in addressing the individual and societal factors that may impact their behavior. Responsibilities include but are not limited to: • Engage in one-on-one relationships with mentees and their families, including, but not limited to, scheduling and facilitating individual mentorship meetings in participant's homes and in the community several times per week and scheduling and participating in family events and outings;, • Facilitate group programming including, but not limited to, community engagement projects, group outings, weekly trauma informed group sessions, restorative justice circles, and workshops on topics related to positive youth development and skill-building, and leadership development;, • Carry out accurate and adequate case planning for mentees, including scheduling and participating in meetings related to mentees' well-being, as well as family team meetings, school meetings, meetings with external service providers, court appearances, and probation meetings, among others;, • Assist with monitoring youth compliance for mentees, including curfew monitoring, educational outreach, and weekly programming activities with probation, court mandates and disposition orders and maintain consistent communication with family and criminal court stakeholders such as lawyers, probation officers, and judges;, • Act as point person for participant’s support system—such as family members, neighborhood supports, and school staff— as needed;, • Utilize online databases to track participant activities and outcomes;, • Operate company vehicle in the community for community outreach and immediate client engagement and drive participants to referred services when needed;, • Help with loading and replenishment of materials needed in the vehicle;, • Provide coverage and support for other SIJC youth programming as needed;, • Participate in SIJC all-staff meetings, committees, and staff development activities;, • Attend SIJC events or community meetings after hours or on weekends; and Position Type: Full-time, in-person position working 5 days per week. Candidate must be able to work a flexible schedule including evenings, holidays and weekends. Position Location: Staten Island, New York. Compensation: The compensation range for this position is $52,000 - $59,900 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR 6hK13QsRtJ

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Leasing Manager provides supervision for properties and of the leasing specialist to ensure the occupancy of assigned rental units and their renewal rate. In alignment with Fairstead Management, the Leasing Manager ensures all leases are completed appropriately and all properties meet a certain set of standards. The Leasing Manager will be required to ensure tenants are satisfied and properties are safe. RESPONSIBILITIES: • Handles prospective residents to identify their housing needs., • Interview and determine eligibility based on established criteria., • Shows vacant and model units and property amenities specified by Fairstead Management., • Conducts follow-up calls and peruses rental status., • Complete applicant screening process and prepares appropriate correspondence based upon the result., • Prepares leases and related leasing addendums., • Maintains lease records and files., • Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures., • Adheres to affordable housing programs and HUD/Agency regulations., • Adheres to NYC Rent Regulation Laws and leasing procedures, • Ensures accuracy of leasing data entered the property software by all leasing associates., • Reviews move-in files to ensure completion of assembly and accuracy., • Processes and inspects weekly occupancy reports and ensures that all traffic data is entered., • Works with Leasing Consultants to increase effectiveness of techniques as needed., • Prepares an analysis of call source for property management., • Reviews all leasing associate files prior to move-ins and after., • Monitors the occupancy of the property and strategizes and leads the leasing team towards meeting goals., • Assist with resident retention., • Provides ongoing customer service to residents after moving in., • Process work order request and assist with day-to-day operations of the property and resident satisfaction., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Bachelor's degree., • Three (3) years of experience in on-site Sales or Leasing., • Must be knowledgeable in local fair housing laws., • Proficient in Microsoft Office Suite., • Proficient in YARDI and Blue Moon., • Must be self-motivated, have effective communication skills and personal accountability., • Able to effectively present information and respond to questions from management, vendors, and associates., • Adhere to tight deadlines and quick turnaround for deliverables., • Ability to work collaboratively in a dynamic environment where adaptability is imperative., • Strong written and oral skills. Salary Range$90,000—$100,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Position: Entitlements Specialist Location: Cortelyou Rd Supportive Housing Program - Flatbush Reports to: Program Director Hours: Full Time - 35 hours per week Monday - Friday - Ability to work 12:00 pm - 8:00 pm, twice a week (Schedule TBD) Salary Range: $45,000 - $47,000 About the Program: Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in 40 locations, BCS serves more than 20,000 individuals a year. Cortelyou is a 46 unit supportive housing program located in Flatbush Brooklyn. The Program specially services young adults 18-25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at Cortelyou are members of the LGBTQ+ community. The Program offers a safe environment and supportive services to help our young adults to move towards long term stability. This Program is under the NY/NY 15 population C agreement and funding is being provided through the Department of Health and Mental Hygiene. Position Summary: Under the general guidance of the Assistant Program Director, the Entitlements Specialist will determine all tenants’ eligibility for any and all financial programs that might provide coverage for their personal and healthcare needs, including Medicaid; Affordable Connectivity and Energy Affordable Program, Life Line, pantries and other community resources. The Entitlement Specialist’s primary responsibility will be working with Cortelyou’s staff to assist in the securing government benefits for clients that are eligible to apply. Responsibilities: • Provide consistent high quality program services in accordance with funder and regulatory requirements;, • best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders., • Input, retrieve, and manage data in the agency’s electronic health record system (Apricot) and the city’s data system (TMS), per agency and program standards and expectations., • Provide assistance in obtaining and maintaining all government benefits and services for which the client is potentially eligible., • Assist clients in applying for entitlements through the various ways to apply, including reminder calls with respect to recertification and guidance on using existing technology/websites/apps;, • Conduct follow-up for outcomes;, • Assist clients in obtaining documentation such as birth certificates, social security card and any additional document required for application processes;, • Provide individual counseling to participants around benefits-related issues; and or other issues that may arise;, • Submit weekly and monthly reports to Assistant Director, • Assist and coordinate with external providers that are affiliated with BCS for presentations and outreach services to clients;, • Attend trainings as required;, • Participate in and support advocacy efforts at Cortelyou Supportive Housing Program including being knowledgeable of all wrap-around services provided by DOHMH., • Establish, maintain, and grow new and existing relationships with community leaders and organizations to create community linkages, • Help to increase effectiveness and collaboration among MHANY and Cortelyou Supportive Housing Program, • Provide support services to clients, either in the tenant’s apartment or in the BCS office., • Assist in resolving tenant issues and disputes, • Associate degree or strong record of relevant experience, • Knowledge of Government Assistance Programs, • Previous work experience in a social service agency or non-profit organization, • Interest in working with underserved populations., • Strong communication and organizational skills; great attention to detail, • Ability to trouble-shoot complex issues in regards to the application process when applying for governmental benefits., • Proven ability to work with a range of people from diverse backgrounds and circumstances, • Maintain client and staff confidentiality, • Computer literacy (Microsoft Word, Excel, Gmail, etc.), • Ability to work until 8 pm, twice a week, • Bilingual skills in Spanish a plus, • Familiarity electronic data records systems

Job Description Medicare Eligibility Specialist 112 Charles Street, New York, NY 10014 Hybrid - Must live in NY, NJ, or CT Hourly Rate: $25.01 - $28.14 Join VillageCare as a Full-Time Medicare Eligibility Specialist and be part of a dynamic team that plays a crucial role in transforming lives through health care solutions. In this position, you will have the opportunity to utilize your problem-solving skills to assist individuals in navigating the complexities of Medicare eligibility. With a competitive pay range of $31.89 - $35.88 per hour, you will be rewarded for your expertise while making a tangible difference in the lives of our customers. This role empowers you to embrace a customer-centric approach, ensuring excellence and integrity in every interaction. Seize this chance to contribute to a forward-thinking organization that values smart solutions and fosters innovation in the health care industry. VillageCare: Our Mission VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years. Your role as a Medicare Eligibility Specialist The role of the Medicare Eligibility Specialist at VillageCare is essential in ensuring the integrity of our enrollment processes for Medicare products. You will be responsible for conducting daily quality assurance on enrollment and disenrollment files from the State and CMS, maintaining an accurate enrollment census, and reconciling VillageCareMAX membership systems. This position involves outreach to BPaaS vendors to address eligibility discrepancies and system issues, ensuring that all pertinent information is communicated effectively to your supervisor for timely resolution. You will play a key part in facilitating monthly and yearly audits of Medicare applications, ensuring compliance with state guidelines for cancellations and disenrollments. Additionally, you will oversee the distribution of enrollment and disenrollment letters, updating internal teams on relevant reports. Your contributions will directly support our mission of excellence in healthcare service delivery as you assist the Manager of Medicare Eligibility and the Business Development team in achieving departmental goals. Does this sound like you? To excel as a Medicare Eligibility Specialist at VillageCare, candidates must possess a robust combination of healthcare experience and analytical skills. A minimum of 5-7 years of relevant experience is essential, ensuring you are well-versed in the intricacies of Medicare and Medicaid systems. A Bachelor's Degree is required, providing a strong educational foundation for this role. Proficiency in various software tools related to enrollment and disenrollment processes is crucial for maintaining accurate membership records and conducting quality assurance. Strong problem-solving skills are necessary for resolving discrepancies and ensuring compliance with state guidelines. Effective communication skills are vital, as you will be liaising with internal teams and external BPaaS vendors to address issues promptly. Attention to detail and the ability to manage multiple tasks in a fast-paced environment will contribute significantly to your success in this pivotal role, facilitating the smooth operation of Medicare eligibility processes. Knowledge and skills required for the position are: • Experience: A minimum of 5-7 years of healthcare experience Job Posted by ApplicantPro

Job Description Occupancy Specialist Organization Description The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing and social services for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. Summary Description Reporting to the Assistant Director of Occupancy, the chief responsibility of the Occupancy Specialist is to help maintain a high occupancy rate at buildings owned and/or managed by WSFSSH and conduct all duties in compliance with Low Income Housing Tax Credit guidelines, subsidy guidelines, and equal housing opportunity laws. Key Responsibilities • Analyze the occupancy rate at sites in portfolio and determine the appropriate number of interview/appointment notices, • Work with the Leasing & Compliance Assistant to track responses to the interview/appointment notices, • Work with the Leasing & Compliance Assistant to ensure timely response to interview/appointment confirmations or rejection letters, • Interview applicants for program and determine eligibility, • Send third-party income verifications, • Run EIV reports and background checks (if applicable), • Prepare income certification package and submit to the city for approval (if necessary), • Hold weekly vacancy meetings with designated members of building staff in portfolio, • Prepare weekly vacancy reports for buildings in portfolio, • Prepare subsidy paperwork, • Finalize initial leasing paperwork and hand file over to building, • Ensure the file is delivered in a way consistent with the standard tenant file set-up, • Ability to manage large amounts of data such as annual contract rent increases, legal rents, income limit changes, etc., • Input information into the property management database, • Assist with lease-up of new WSFSSH developments, • Travel between Central Office and other WSFSSH sites as necessary, • Attend training sessions and conferences as required for enhancement of job skills, • Maintain high level of care and respect for tenants at all times., • Work cooperatively and respectfully with Manager and other staff members., • Liaise effectively with Core staff members including Accounting, Property Management, IT and Asset Management., • Comply fully with all WSFSSH confidentiality guidelines, safeguarding confidential information at all times., • Attend training sessions and conferences as required for enhancement of job skills., • Submit all relevant reports in a complete and timely manner., • Remain flexible with scheduling as necessary to meet deadlines and accomplish site goals., • Demonstrate flexibility and initiative to work both independently and as part of a team. Required Skills/Abilities • Proficiency in Microsoft Office applications including Microsoft Word, Excel and Outlook required., • Proficiency in RealPage or other property management software a plus., • Experience working in the area of government entitlements a plus., • Prior experience working with homeless individuals and/or others with special needs preferred., • Strong organizational skills and orientation to detail., • Ability to prioritize and work independently with minimal supervision., • Able to speak, read and write English articulately., • Ability to safeguard confidential information with propriety within the framework of WSFSSH policies and all federal, state, and local laws and all allocating agency requirements., • Bilingual (English and Spanish) preferred Education and Experience • High School Diploma Required; Business or Accounting Degree Preferred, • Occupancy Specialist Certification WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR tjRSO64N54

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Housing Specialist assess housing barriers of individuals experience homelessness to determine housing and service needs. Develop a housing procurement, financial and self-sufficiency case plan with clients: this shall include intake interview, determine client goals, needs, and eligibility. KEY ESSENTIAL FUNCTIONS • Assesses housing needs of client upon referral from other providers., • Develops and maintains housing resources and assists clients in finding permanent, affordable housing., • Facilitates the prioritization of project-eligible individuals for participation in the project., • Procures and places participants in affordable housing and determine participant income resources that could offset subsidy amount., • Works in partnership with HUB’s housing offices and under the direction of the Housing Services Director, manage the timely payment of subsidy funds for apartment rental, utility payment one-time payments for furnishings., • Maintains documentation of client progress in case records according to all contractual & regulatory standards., • Coordinates services and communicate to team about clients’ housing progress along with participating in case reviews and case conferences., • Bachelor’s Degree, • Minimum of (2) two years of experience in housing program., • Must obtain Mandated reporter (2 hours) training/certificate within 30 days of hire., • HQSI Certification is a plus but not necessary., • Basic Social work experience preferred., • Strong leadership, excellent organizational and communication skills, • Ability to work on a strong team of professionals in a culturally diverse environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description We are seeking a Housing Specialist who will be responsible for permanent housing placement for all housing-ready individuals in the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of these individuals by DHS' contractual requirements. The Housing Specialist works with community organizations, government agencies, and property owners to secure living arrangements and negotiate rents, deposits, and move-in terms on behalf of their clients. The position involves various tasks that increase housing options for people who are trying to transition to permanent housing. KEY ESSENTIAL FUNCTIONS: • Assesses housing needs of client upon referral from other providers., • Helps clients apply for various housing programs, i.e., HRA-1995; SROs, Section 8, and Follows-up on applications., • Develops and maintains housing resources and assists clients in finding permanent, affordable housing., • Facilitate weekly client groups related to housing needs, terms, etc., • Complete and maintain housing applications and copies of identification information (i.e. birth certificate, non-drivers ID, social security, etc.) to secure entitlements., • Assist with follow-up and tracking client housing retention at 90 days retention., • Work closely with intake specialists and other staff to obtain housing retention goals., • As needed, educate and assist clients on eligibility for Medicaid, Medicare, public assistance, SSI and other benefits., • Coordinate services and communicate to team about clients’ housing progress along with participating in case reviews and case conferences., • Maintain documentation of client progress in case records according to all contractual & regulatory standards., • Develops and maintains relationships with outside agencies such as housing providers, realtors, HRA and Section 8., • Participate in team meetings and other meetings as needed., • Keep abreast of developments of the impact of welfare reform, public assistance, SSI and effects of substance abuse and criminal justice clients via, meetings, conferences, training and literature., • Associate's Degree required (Bachelor's degree preferred), • 2 years of direct experience housing assistance to underserved, • Knowledge of DHS rules and regulations required, • Comfortable communicating with clients and professional staff, • Understanding of low-income and homeless individuals and their specific needs, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to particular circumstances and individuals., • Must be comfortable working in a Hotel or Shelter, • Bilingual is a plus

Job DescriptionSalary: 46K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. The Supportive Housing Specialist will represent Hudson Guild in providing social service assistance to tenants in Supportive Independent Housing, managed by Clinton Housing Development Company. Under the supervision of the Director of Social Services and the Supportive Housing Supervisor, the Supportive Housing Specialist will provide case management (provision of social services) for the Clinton Housing tenant population. Candidate must possess a strong working knowledge of government entitlements and services. Demonstrate excellent organization and communication skills; Good record keeping abilities and proficient in computers. The Supportive Housing Specialist will regularly review and evaluate service delivery with other members of the social service team, including Clinton Housing and Hudson Guild. QUALIFICATIONS:BA or BSW in related field (with emphasis in Social Services). Bilingual in Spanish, preferred. Have experience working with formerly homeless adults, organized and be able to work independently. RESPONSIBILITIES: • Provide case management, housing support and the coordination of service so tenants can meet goals and maintain housing, • Assess the needs of the client, linking clients to services and planning a course of action towards stabilization and maintenance, • Eligibility screening for public benefits/entitlement and facilitate the collection of documentation to support these applications, • Actively engage residents through outreach, • Provide information for entitlements, • Develop community linkages and refer residents to appropriate community providers to address their needs, • Advocate with social service agencies to ensure entitlements are secured and maintained, • Provide timely and appropriate maintenance of client files, progress notes and service plans using AWARDs, • Work collaboratively with fellow staff, and mental health collaterals as deemed beneficial., • Participate in tenant selection committee as requested, • Attend all tenant and staff meetings, • Produce monthly reports, • Maintain cooperative, supportive relationships with Hudson Guild and Clinton Housing programs/employees, • Perform other duties as assigned As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an equal opportunity employer.

Job Description Job Type: Full Time Position Type: Hourly Reports to: Managing Director of Clinical & Social Services Pay Rate: $27.00 to $30.00 per hour FLSA: Non-Exempt EEO: Administrative Support Workers Revised on: November 11th, 2025 WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Under the supervision of the Housing Specialist 2, responsible for assisting assigned residents with their applications for housing and working with the team to help residents meet their goal of finding permanent housing appropriate to their needs. JOB DUTIES & RESPONSIBILITES Responsibilities include but are not limited to: Services to Residents: • Establish one-to-one relationships with residents, • Manage housing applications for residents to permanent housing and track the progress., • Coordinate effectively with the social service staff on any necessary documentation., • Where appropriate, accompany residents to housing interviews, conduct tours of various housing options., • Provide individual and group information about housing options, • Once resident is housed, provide support and coordination to community resources and be a liaison to the landlord where needed., • Provide crisis intervention as needed, • Always protect resident rights Reporting/Liaison/compliance: • Ensure housing packets/applications are completed and are in compliance with requirements of regulatory bodies, including but not limited to: New York State Office of Temporary and Disability Assistance, New York City Dept. of Homeless Services, New York City Dept. of Buildings, New York City Dept. of Housing Preservation and Development, FDNY, City of New York Dept. of Health and Mental Health, Coalition for the Homeless, • Provide administrative support to ensure any data is entered into AWARDS and CARES databases as required by contract agencies. Other • Work as a member of a team to establish and maintain high level of care and respect for and communication with residents and staff, • Work closely with the Housing Specialist Coordinator and the Valley Lodge team to ensure housing placements and related follow-up are on track., • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH confidentiality policy., • Attend training sessions and conferences as required for enhancement of job skills and professional development., • Submit all required reports in a complete and timely manner Qualifications expected: • Minimum of 1 year of experience providing housing information/applications for homeless individuals, • Strong computer skills and experience with databases, electronic charting such as AWARDS (Foothold Technology) and CARES (DHS)., • Preferred: Knowledge of US Immigration policies, including eligibility for and procedures for applying for benefits, • Preferred: Bilingual Spanish/English Work Schedule Monday through Friday from 09:00 am to 05:00 pm Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday through Friday from 09:00 am to 05:00 pm 35 Hours

Job Description Exciting Career Opportunities in Emergency Management Await!!! When you're the best at what you do, you want to work for a company that's the best at what they do! Welcome to AC Disaster Consulting! We are a leading, national consulting firm that provides compassionate, full-spectrum emergency management services including planning and preparedness, response, recovery, and mitigation services to the public and private sectors before, during and after a natural disaster or catastrophic event. Our mission is to provide compassionate consulting services to local, state, federal, and industry clients, active in disaster response, recovery, and preparedness. We will be on time, on target, and on budget with the services aligned to the evolving threats and hazards facing our nation. These positions will be guided by ACDC’s Corporate Values Platform in all activities. Positions are contingent upon work availability, client requirements, and/or client approval. Ability to deploy anywhere in the US with 24-48 hours notice required. Your application is to become part of our cadre list and does not constitute a guaranteed job offer. Position(s) Summary: • Job Title: Multiple - See list below, • Full Time or Part Time: PT/FT, • Temporary/Seasonal/Regular: Temporary/Seasonal, • Compensation: In compliance with state and local laws regarding pay transparency, the pay range for these roles is typically $16 to $55/hour (pending); however, we consider several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills., • Travel/Location: Onsite and remote, with ability to deploy/travel a requirement We are looking to build our cadre with dedicated and talented professionals in the following areas: • Administrative/Human Resources Support Specialists, • Air Operations Staff (flight crew/line experience), • Site Inspectors, • Compliance Specialist, • Data Analyst, • Cost Estimators, • Electrician, • Finance Section Chief, • Financial Analysts, • Floodplain Managers - Certified, • General Emergency Management Planners, • Public Assistance Specialists - FEMA, • Incident Management Team (command/general staff), • Invoice Reviewer, • Logistics Specialist, • Logistics Section Chief, • Operations Coordinator, • Operations Section Chief, • Planning Section Chief, • Project Manager Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount. Travel Requirements • Up to 100% travel is expected for this position., • Mobility required on-site with clients., • Sitting or standing for hours at a time., • Ability to work at a computer for prolonged periods of time if needed., • Emergency management consultants may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions and across challenging terrain., • Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings., • All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire., • Experience or background in the areas applicable to the roles in which you are interested., • Eligibility to work in the United States, • Strong Microsoft Office skills, • The ability to deploy to site locations upon short notice for an extended time period, • Flexible and adaptable, • Experience with mobile technology, • Emergency Response/Recovery Experience, • Sound technical knowledge base of emergency management standard concepts, principles, and techniques, • Knowledge of the FEMA programs/policy, • Working Knowledge of the Incident Command System (ICS-100-800), • Certifications, credentials, training or education applicable or required for the role(s), • Experience working in an Emergency Operations Center (EOC), • Active FEMA badge, • Any other related talents, experiences and skills you bring to the world of emergency management! If you are interested in supporting and working with the Best-of-the-Best in our disaster response and recovery efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Benefits Temporary positions are not benefits eligible except where required by law. EEO Statement AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic. Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at . We use E-Verify for all candidates who are offered and accept a position with us. Please visit this link to the E-Verify Website and this link to view the E-Verify rights poster to understand your rights in this process.

Job Description At Quadel, we’re driven by purpose. We believe that government and communities play a vital role in addressing the housing needs of low-income families and vulnerable populations. If you're passionate about making a meaningful impact, you’ll find a home here. Our mission is to partner with public and nonprofit organizations to help housing programs reach their full potential—because everyone deserves a safe, affordable place to live. Join us in building stronger communities, one home at a time. POSITION SUMMARY: The Housing Specialist performs various program activities that include processing applications for eligibility, verifying participant's status to ensure continued eligibility, preparing documents and verifying information in conformance with U.S. Department of Housing and Urban Development (HUD) regulations. If you are familiar with housing, transaction assignments may include: eligibility determination, leasing, annual re-certifications, interim changes, portability, moves, rent increases, rent reasonableness, hearing preparation and terminations. DUTIES AND RESPONSIBILITIES: • Conducts assigned activities and transactions., • Completes assigned work timely and accurately., • Answers inquiries from participants, owners, applicants and the general public with the highest level of professionalism., • Conducts all activities to ensure nondiscrimination., • Maintains productivity information., • Determines eligibility for program participation., • Reviews applications, verifications and other documentation to ensure accuracy and completeness; ensures that required documentation is distributed to correct parties., • Establishes and maintains individual applicant/participant files and handles all personally identifiable information (PII) in strictest confidence., • Performs accurate and timely data entry to maintain updated computer files., • Required to obtain Housing Choice Voucher Specialist certification within one year of hire., • Two years of experience in an environment requiring extensive public contact or customer service, procedures and processes. Accounting, mortgage processing, and direct customer interfacing experience a plus., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Occasionally required to stand., • Occasionally required to walk., • Frequently required to sit., • Continually required to utilize hand and finger dexterity., • Continually required to talk or hear. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED Quadel is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EEO/AA Powered by JazzHR ibzn6BsVP4

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. The Recertification Specialist reviews all resident files within the portfolio and applies knowledge of regulatory requirements for properties to ensure compliance standards are met. This position serves as the primary point of contact for overseeing compliance, responding to HUD concerns, and providing outreach to the property. RESPONSIBILITIES: • Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines., • Calculate rents for annual and interim recertification., • Identify households with income reporting discrepancies and make rent adjustments., • Review applicant files and determine Section 8 eligibility., • Follow LIHTC and Section 8 guidelines., • Notify residents of upcoming recertifications., • Schedule initial interviews for recertifications., • Prepare third party verification forms., • Maintaining residents' files and paperwork., • Review tenant ledgers for arrears., • For NY: Investigate and correct income discrepancies., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Knowledge of Section 8, LIHTC and HUD., • Knowledge of HUD/Public Housing/Tax Credit policies and procedures., • Experience with EIV reports., • Detail-oriented and the ability to operate on a deadline-driven schedule., • COS certification., • Experience with MOR., • Experience with Yardi and Realpage., • People skills and superior communication skills., • For NY: Experience investigating and correcting income discrepancies., • Proficient in Microsoft Office Suite., • Possess strong organizational, analytical, and problem-solving skills Salary Range$26—$28 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for an AR specialist to join our Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Accounts Receivable team, helping us deliver a first class invoicing experience to our customers. This is a full-time position on our team, reporting to the Lead, Accounts Receivable. The role follows a hybrid work model, with two days per month required in our NYC office at 60 Madison Avenue. What you'll do: • Prepare and issue accurate customer invoices on a timely basis., • Collaborate closely with Sales, Customer Success, and RevOps teams to align on billing details., • Manage and respond to all customer billing inquiries via email and Jira ticketing system., • Generate supplemental reports to support invoice details and provide billing transparency., • Apply customer cash payments accurately in NetSuite., • Follow up with customers regarding past due invoices and request remittance information as needed., • Review and validate data from internal partner teams to ensure precise billing., • Timely and accurate invoicing, ensure all invoices are generated and sent out promptly and without errors, • Effective collections, consistently follow up on overdue accounts, maintaining a low percentage of overdue payments, • Ability to work independently and proactively, • 1-3 years of accounting experience with a BA degree, • Strong problem-solving capabilities, • An excellent verbal and written communication skills, • An expert in multi-tasking when it comes to managing several high-priority projects simultaneously and time management skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description West Side Federation for Senior and Supportive Housing, Inc. Borinquen Court Job Description: Income Certification Specialist (Affordable Housing) West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a non-profit organization that was formed in 1976 to create housing that would meet the diverse needs of older people and persons living with special needs. Since 1980, WSFSSH has renovated or built 26 buildings comprising close to 2,000 units of housing in Manhattan and the Bronx, serving over 2,000 people. WSFSSH is seeking a motivated and dedicated Income Certification Specialist for a campus of 3 buildings consisting of 320 units in the Mott Haven neighborhood of the Bronx. The successful candidate must be experienced in the day to day process of completing HUD and LIHTC certifications. The ideal candidate will be well organized and have an instinctive ability to pay attention to details. The candidate must be self-motivated, work independently and be eager and willing to participate in a team environment. Candidate must have impeccable customer service skills, strong verbal and written communication skills and a professional demeanor at all times. Duties include maintaining all aspects of the campus’ waiting lists, conducting interviews for new applicants as well as existing residents, seeing the certification process through to completion, and maintaining the site’s HUD & LIHTC resident files ensuring compliance with federal, state and local housing agencies. This position will report directly to the site’s Senior Property Manager. Job Responsibilities: • Process HUD/NYCHA Project Based Section 8, LIHTC and HOME initial, interim and annual certifications, move-outs, unit transfers, gross rent changes and lease renewals ensuring all are completed accurately and in a timely manner., • Consistently follow up with applicants, residents and/or 3rd parties to obtain required eligibility/program documentation within required time frames., • Manage and maintain the site’s waiting lists to ensure current list of interested qualified tenants is up to date to fill vacancies in a timely manner; purge wait lists in accordance with HUD’s wait list management and tenant selection regulations for housing., • Prepare for MOR reviews, LIHTC and HOME tenant file audits., • Prepare responses to MOR reviews, LIHTC and HOME tenant file audits to ensure close-out., • Maintain and prepare all resident files to ensure that they are audit ready at all times., • Prepare investor reporting documents as required., • College Degree preferred., • Minimum 3‐5 years in affordable housing compliance experience in HUD Project Based Section 8, LIHTC, and HOME programs is required., • Working knowledge of HUD Rules and Guidelines (4350.3 Rev.1 Change 4) and HUD reporting requirements is required., • Certified Occupancy Specialist (COS) or Assisted Housing Manager (AHM) or equal designation required., • NY State Notary Public or must receive NY State Notary Public within the first 3 months of employment., • Proficiency in using property management software, preferably OneSite and/or Yardi, preferred., • Administrative Skills ‐ General office duties, writing letters, preparing reports, interpreting policies and procedures, proficiency in office equipment., • Communication/Language Skills – ability to effectively communicate (written and oral) with all levels of employees, outside agencies and manage large volumes of correspondence; ability to proofread documents; ability to interpret HUD manuals., • Computer Skills ‐ Adobe Acrobat, Excel, Word, Outlook, Internet, OneSite., • Coordinating Skills ‐ Ability to prioritize and schedule multiple projects simultaneously; ability to effectively organize records/files. Interested applicants should send 1) a cover letter, and 2) a resume by email to . Please indicate ‘Certified Occupancy Specialist’ in the subject line of your email. The cover letter should provide the applicant’s salary requirements. Only those applicants under consideration will be contacted. If you are not contacted for this position, please accept our sincere thanks and appreciation for your interest. For more information about WSFSSH, please visit . Powered by JazzHR tJ2TFwpX5B

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Passaic County Community College is seeking an Automotive Apprenticeship Instructor to teach at our Passaic campus. This is a part-time, hourly, position. Essential Functions of the Job: • Lead and promote the IAM CREST program in collaboration with the Union, • Coordinate with PCCC-PAC staff for the delivery of automotive classes, • Plan and develop curriculum for the delivery of the automotive career certificate, • Work with the Automotive Academic Specialist to synchronize programmatic elements, • Instruct students in the Automotive Apprenticeship program (theory and lab), • Maintain college equipment intended for the Automotive Apprenticeship program, • A minimum of an associate degree in a technical area., • ASE Certifications (To be reviewed), • A minimum of six years of automotive repair experience with a dealership, or an owner-operated repair facility, • Experience with more than one automotive employer, • At least 6 years of teaching experience., • Candidates should have expertise with multiple automobile brands/makes, • Strong familiarity with the automobile diagnostics of modern car designs. Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The minimum hourly pay for this position is $40. Benefits: • New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.), • Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance., • Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses., • NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)

Job Description$75,000 per annum Position: CRED NYC Outreach and Retention Specialist, SkillSpring Location: Multiple Sites in Manhattan & the Bronx Salary Range: $75,000 per annum Reports to: SkillSpring’s CRED NYC Program Director About SkillSpring: SkillSpring, a workforce development powered by The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent healthcare professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults. Position Overview: SkillSpring, operated by The New Jewish Home, seeks a full-time Outreach and Retention Specialist to lead participant recruitment, engagement, and retention for our Community Resources for Employment and Development Program (“CRED NYC”) Program. Reporting to the CRED NYC Director, the Outreach and Retention Specialist will play a vital role in cultivating partnerships, screening prospective applicants, tracking attendance and participation, and providing individualized support across all phases of the program—from enrollment through job placement and retention. This position requires trauma-informed engagement strategies and a commitment to culturally responsive service delivery. The successful candidate will have experience working with individuals impacted by systemic inequities, including community violence, housing instability, and long-term unemployment. Flexibility is required, including availability for evening and Saturday programming across multiple SkillSpring sites. Key Responsibilities: • Lead targeted outreach and recruitment efforts across NYC, with a focus on NYCHA developments, DOE alternative schools, community-based organizations, and HRA referrals., • Screen applicants for program fit, eligibility, and career alignment; conduct intake interviews and assist with document collection and enrollment paperwork., • Develop and maintain trusted relationships with community-based referral partners including East Side House Settlement, Fair Futures, and HRA TAG providers., • Support case managers in participant retention by providing regular follow-up, tracking progress, and identifying re-engagement strategies when challenges arise., • Maintain regular communication with participants throughout training, clinical rotations, and internships; monitor attendance and engagement; log interactions in internal tracking systems., • Facilitate small-group workshops on career readiness, self-efficacy, and job search strategies; co-lead monthly check-ins for alumni and current participants., • Assist job developers and case managers in verifying employment placements and collecting documentation for DYCD and CRED NYC compliance., • Ensure daily program sign-in and sign-out, accurate attendance tracking, and timely reporting of milestones and deliverables., • Contribute to the creation of culturally relevant outreach materials, job development tools, and engagement strategies aligned with CRED NYC expectations., • Collaborate with program staff to coordinate internship schedules, ensure wraparound supports are in place, and follow up on participant goals outlined in their Individual Service Strategy., • Uphold CRED NYC regulations; participate in professional development, provider meetings, and community events. Qualifications: • Associate’s Degree in Human Services, Social Work, or related field required; Bachelor’s preferred., • At least 3 years of experience in outreach, recruitment, retention, or participant engagement roles., • Experience working with young adults and adults from underserved communities., • Trauma-informed training or demonstrated experience with trauma-responsive practices preferred., • Strong interpersonal, written, and verbal communication skills., • Organized and detail-oriented with proficiency in Microsoft Office and data tracking platforms., • Ability to work flexible hours, including some evenings and Saturdays., • Passion for healthcare workforce development and commitment to equity and inclusion. Physical Demands: • The role requires normal mental and visual attention, along with manual coordination., • Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow., • Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods., • Ability to lift and/or move up to 25 pounds., • Travel to all TNJH campuses and program sites is required. Compensation and Benefits: The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need. Our benefits package includes: • Medical, Dental, and Supplemental Vision plans, • 401(k) retirement plan, • Vacation, Holiday, and Sick leave, • Short Term Disability insurance, • Basic Life & Accidental Death Insurance, • Tuition Reimbursement, • Health Care, Commuter, and Dependent Care Flexible Spending Accounts, • Access to a portion of your paycheck before payday through our partnership with RAIN

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description TITLE: Entitlement Medicaid Specialist (FT) REPORTS TO: Director of Entitlements LOCATION: 219 East 121st St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare Maintain a working relationship with the Department of Social Service (DSS), Human Resources Administration (HRA), the Social Security Administration (SSA), Medicaid Office, Expedited and Marketplace to ensure Medicaid Managed Care guidelines, policies and procedures are followed to receive appropriate funding for 819 and 820 programs. SPECIFIC DUTIES & RESPONSIBILITIES: • Conduct daily comprehensive review of consumers’ interviews to determine eligible for Entitlements benefits, Medicaid Eligibility, Medicaid Managed Care, Medicare, Private Insurance coverage, Self-Pay, • Case conference difficult cases with the Director for guidance and support to ensure funding for 819 and Part 820 programs are obtained in a timely fashion, • Conduct interviews on new admissions for HRA/DSS/Medicaid/SSI/SSD/Self-Pay, • Expedite consumers with the selection of Managed Care Organization, assist with the NY State Market Place at point of admissions and upon Medicaid Eligibility, • Daily Data Entry of Medicaid Managed Care coverage / Medicare / Private Insurance / MAT in AWARDS, E-Lab and LabCorp Portal, • Daily update the Entitlement 820 Reports with consumers’ coverage, • Navigate Epaces (eMedNY) / Inovalon / STARS / SAAMS / AWARDS / WTW / Manage Care System Portals for coverage, • Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, Medicare, and Private Insurance), • Process Medicaid applications and recertifications for consumers through the Department of Social Services, NY State Exchange/Marketplace, • Investigate Medicaid disparities related to county / deferral / eligibility / denial / dropped / recertification, • Identify and process consumers with Medical / Pharmacy / Out-Patient restrictions through the Managed Care Organization and Managed Care System (MCS), • Resolve problematic Medicaid Managed Care issues for Part 820 coverage, • Complete and submit bi-weekly 820 Medicaid Managed Care Reports, • Complete weekly Medicaid Manage Care Reports for five residential programs to reflect consumers’ coverage for the Pharmacy, Medical department and LabCorp, • BA Degree preferred, • Experience with Medicaid Managed Care; Human Services Field, • Background with DSS/HRA benefits, Recertifications, Medicaid Managed Care, Expediting, enrollment and disenrollment, • Demonstrated effective communication, proficiency in Excel, computer skills, organization and multitasking

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary The primary focus of a Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high-net-worth clients. As a Client Service Specialist, you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills. Essential Job Functions include: • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes, • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements, • Coordinating with internal operation departments to ensure client requests are fulfilled, • Managing client deposits, • Maintaining data integrity across all systems and updating as necessary, • Researching client issues in cooperation with back office operation partners, • Some duties can include if appropriate - onboarding new clients, processing transfer paperwork, setting up new accounts while coordinating with the wealth management team, custodians and Envestnet, • High School diploma or equivalent. Bachelors degree preferred., • Five years of job related experience, • Financial services industry required, • Prior experience working in an office environment with a customer service focus helpful, • Notary designation a plus, • Eligible to pursue a CFP designation, • Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail, • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors, • Excellent verbal and written communications skills a must, • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus Monday through Friday, 8:00AM – 5:00PM Working Conditions Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a work station. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Base Pay Range $63,750—$75,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . Accommodations are made on a case-by-case basis. This email is for accommodation requests only. We are unable to respond to general inquiries sent to this email address. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job DescriptionSalary: $21-$23 Hourly Retention Specialist Edison Home Health Care Are you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us? • No prior experience needed Just a background in customer service, Medicaid, or healthcare!, • Make a difference by helping patients navigate the healthcare system and retain essential home care services., • Grow with us We offer competitive benefits and opportunities for advancement. Key Responsibilities: • Patient Retention: Manage a full schedule of calls with existing clients to ensure they continue receiving our services., • Medicaid & Medicals: Follow up on Medicaid eligibility issues and obtain updated medical documentation from patients., • Process Management: Stay organized and ensure all processes are followed to retain patient services., • Collaboration: Transfer qualified and converted callers to the appropriate departments and manage patient information in Salesforce., • Patient Relations: Work with diverse patients across New York State, providing top-notch customer service. What Were Looking For: • Education: High school diploma or equivalent (required)., • Language Skills: Bilingual in Spanish (preferred)., • Tech-Savvy: Comfort with Microsoft Office, especially Excel., • Communication: Strong verbal skills, including listening, advising, and consulting., • Organized & Driven: Ability to manage time effectively and work independently or as part of a team., • Experience: Prior experience in home health care and knowledge of HHA Exchange (a plus). What We Offer: • Competitive Compensation: We offer weekly pay between $21-$23 an hour with direct deposit available and opportunities for advancement., • Health & Wellness: Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health Savings Account (HSA), Flexible Spending Account (FSA), AD&D Insurance, Life Insurance, Short & Long Term Disability, and Employee Assistance Program (EAP)., • Retirement Benefits: 401K plan., • Work-Life Balance: Generous PTO, sick days, bereavement leave, 6 paid federal holidays, and 2 floating holidays., • Additional Benefits: Employee Discount Program, referral program, loan assistance, and paid orientation. Make a Difference with Edison Home Health Care! Ready to join a team that values your skills and dedication? Apply today and be a part of something meaningful. #INDOP

Job Description ROLE DESCRIPTION: Larissa Buerano - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Able to obtain Property and Casualty License, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needs, • Bilingual Spanish (required)BENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job DescriptionDescription: Title: Client Services Coordinator Department: Health Care Coordination Reports To: Director, Client Services Location: 56 Bay street 4th floor, Staten Island, NY 10301 Position Status: Full-Time FLSA Status: Non-exempt Pay & Benefits: The pay range for this role is generally $52,000-$57,000 commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The HIV Care Coordination program (CCR) addresses HIV healthcare disparities by facilitating access to care and other services through a client-centered, holistic, and comprehensive approach to meeting the needs of people living with HIV with team-based care management. The program goals include prompt linkage and ongoing retention in HIV care, optimal treatment adherence, viral suppression, and reduced HIV-related mortality. This is achieved through activities such as patient navigation, directly observed therapy, health education, and coordination of care with the medical provider; frequency of support is driven by the intensity of an individual’s need. The program is comprised of 4 Navigators, 1 Outreach & Engagement Specialist, 1 Client Services Coordinator, 1 Data & Quality Specialist with oversight from the Director. The Client Services Coordinator leads the client enrollment process, conducts assessments and care planning, and ensures coordinated service delivery across the Navigator team. The coordinator also takes part in the agency’s Management Team as a contributing member. Requirements: DUTIES & RESPONSIBILITIES: • Lead the case finding activities and client recruitment efforts;, • Facilitate the enrollment process through comprehensive assessments and service planning activities, conducted according to program standards and deadlines;, • Update and develop service plans in alignment with the reassessment process;, • Verify all facets of program eligibility according to program standard;, • Collaborate with the medical team to manage program recruitment, enrollment and ongoing patient navigation needs;, • Conduct case conferences with the providers and care coordination team;, • Supervise, coach, and guide the Navigators around the needs and progress of their caseload;, • Conduct training for the team;, • Track pertinent health outcome data and provide program performance reports;, • Executes chart-level QA activities under the direction of the Director of Client Services;, • Work collaboratively with Data and Quality Specialist to monitor and track timely submission of programmatic paperwork;, • Manage monthly oversight of MetroCard and incentive distribution and reconciliation;, • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values; QUALIFICATIONS: • High School diploma or equivalent required; Associate degree preferred., • Minimum three years of direct service experience in HIV care management., • At least one year of supervisory experience with two or more staff; ten years of direct service with the target population may substitute for supervisory experience., • Bilingual English/Spanish preferred., • Proficiency with Microsoft Outlook, Teams, Word, and Excel., • Strong oral and written communication skills with attention to detail and professionalism., • Ability to think strategically, plan effectively, and manage multiple high-priority tasks., • Knowledge of HIV disease progression, treatment, and adherence strategies., • Knowledge of care management principles, documentation standards, referral processes, and follow-up.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Brooklyn Supervised Release, the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail and detention. Operating out of community-based offices, Brooklyn Supervised Release is a team of social service providers, court liaisons, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release provides pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. Brooklyn Supervised Release seeks a Community Engagement Specialist. Reporting to the Community Engagement Coordinator, the Community Engagement Specialist will have comprehensive knowledge, understanding, and lived experience successfully addressing foundational needs through local service providers. The Community Engagement Specialist will utilize this expertise to support participants’ attendance at court dates and engagement in services by meeting with participants in the community to provide navigation support and facilitating warm handoffs between Case Managers, SRP Clinicians, and local service providers when referrals are made or mandated by the court. Additionally, Community Engagement Specialists will build and maintain relationships with and knowledge of local service providers. Community Engagement Specialists will leverage this expertise to help ensure case management staff are knowledgeable about local service providers by facilitating in-house information sessions.; Responsibilities include but are not limited to: • Provide support to participants seeking assistance or accompaniment to and from court or social services in the community;, • Develop and maintain relationships with and knowledge of local service providers to understand services, eligibility, intake requirements, and enrollment opportunities and challenges towards the goal of reducing referral barriers and optimizing participant access to services;, • Explore additional service providers to assess quality and accessibility of services offered;, • Develop and provide presentations on local social service agencies to the direct practice teams to share information and guidance to optimize successful, quality referrals;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;, • Substantive and comprehensive service to participant;, • Working effectively with the case management and compliance teams to ensure accurate and timely court reporting;, • Conduct regular outreach efforts in the community to engage participants;, • Maintain professional and positive relationships with court staff, judges, attorneys, and service providers;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;, • Participate in designated trainings upon hire;, • Attend project events, community events, and meetings after hours, as needed;, • Please note that this role is not eligible for clinical hours; and, • High school diploma or equivalent required;, • Comprehensive knowledge of and lived experience with the criminal legal, housing, child welfare, and/or mental health systems preferred;, • Bilingual (English-Spanish) strongly preferred;, • Must be detail-oriented with strong organizational and time management skills;, • Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;, • Ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies; and Position Location: Brooklyn, New York. Compensation: The compensation range for this position is $28.57 - $33.96 per hour, annually equivalent to $52,000 - $61,800 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. Note: This position is part of the NOLSW, UAW 2320 bargaining unit. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR M9Xi6fipK4

Job DescriptionJob Title: Luxury Sales Specialist Location: SoHo, Manhattan NY Our client, a renowned Los Angeles-based jewelry brand specializing in ethereal, nature-inspired jewelry, is seeking a dynamic and results-driven Luxury Sales Specialist. This role is integral to providing an exceptional customer experience, driving sales, and cultivating lasting relationships with clientele. Key Responsibilities: • Deliver outstanding customer service and styling expertise., • Meet personal and company sales targets., • Collaborate with management on operational tasks like reporting, opening/closing duties, and inventory handling., • Ensure adherence to company procedures and offer guidance to team members., • Foster long-term customer relationships through follow-ups., • Expand sales through appointment-based selling., • Uphold visual merchandising standards and assist with floor sets., • Efficiently operate POS systems for transactions., • Partner with the Production team to assist with custom jewelry orders., • Stay flexible to support evolving business needs.Prerequisites:, • Minimum 2 years of retail experience (leadership/supervisory experience preferred)., • Established client network and personal styling skills., • Strong organizational skills and attention to detail., • Familiarity with shipping programs, inventory management, and audits., • Proficiency in Microsoft Office, especially Excel., • Team-oriented with a proactive mindset., • Excellent written and verbal communication., • Ability to multitask, prioritize, and organize work effectively.Physical and Mental Requirements:, • Ability to stand, sit, and lift up to 25 pounds as needed., • Capacity to move throughout the office and interact effectively with colleagues and customers., • Proficient use of office equipment, including fax machines, computers, and phones. CompensationThe anticipated base hourly range for this position $20-$27/hr. + commission.This range represents the good-faith estimate of the pay the employer reasonably expects to offer upon hire, based on the role’s responsibilities, required experience, location, and internal equity. Incentives & BenefitsThis position may be eligible for discretionary, performance-based bonuses and participation in applicable incentive programs. The role also offers a comprehensive benefits package, which may include medical, dental, and vision coverage, retirement plans, paid time off, parental leave, and other employee benefits, subject to eligibility requirements.

Job DescriptionROLE DESCRIPTION: As a customer service specialist with The Sammy Martinez Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solvingBENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Health benefits, • Valuable career-building experience

Job Description POSITION DESCRIPTION Harlem United is the parent company for Upper Room AIDs Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The incumbent in this job will perform various customer service duties including responding to inquiries, obtaining information, and providing information on Upper Room AIDS Ministry and its services within legal guidelines and agency policies. The primary responsibility is for the intake and registration of clients to the clinic, including insurance verification, fee assessment, and cashiering, presumptive eligibility for Medicaid, referrals, scheduling appointments and data input. The incumbents in this job have routine access to individually identifiable health information including the clients’ entire medical records on a need-to-know basis only. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following as well as other duties that may be assigned. • Provide excellent customer service at all times, • Engage patient with a warm and friendly greeting, • Performs check ins, cancellations and rescheduling of client appointments, • Check alerts during check in, • Perform compete check outs (i.e adding to recall list or scheduling follow-up), • Ensures accuracy of all client and visit data each day, verifying patient demographics, insurance, homeless status, and visit status daily., • Inputs demographics and insurance information into EMR, • Prepare huddle sheets and attend daily huddles, • Call to inform patients when wait times exceed one hour, • Compete new patient welcome calls, • Answers telephones, directs calls and takes accurate messages, • Determines nature of patients’ visits for appropriate processes, • Maintains provider daily schedule for accuracy and correct as needed, • Schedules appointments, • Registers new patients obtaining the required information and documentation (ie: all client insurance, demographics etc.), • Provide material and introduction to new patents, • Confirm if referrals are needed and are eligible, • Verifies insurance coverage for all appointments., • Assists patients in understanding their medical coverage; provides assistance with prior authorization for the day’s visit if necessary., • Explains Health Center policy including payment of accounts and determines fee for service based on sliding fee schedule, • Disseminates information to clients, staff and others as appropriate, • Ensures completion and validation of all clients forms and documents including regular updates of information, • Creates and maintains electronic patient records including the assignment of chart numbers, • Scan required documents in the EMR, • Compete HIPPA forms, • Release fax machine and distribute to team members, • Informs patient of wait times and apologizes for any delay in services, • Promote use of patient portal and healthix at each visit, • Enroll patents in the patient portal, healthix and ADAP, • Refer clients to the referral specialist if necessary for additional information and assistance., • Collects, documents and disburses revenue from patients including credit Cards, • Maintains and reconciles an accurate cash drawer daily, • Notify patients of connect balance and set up payment arrangements, • Communicate important messages to the patents (i.e monthly companion info flu shot etc), • Offer limited set of resources to patients (Human United services and Prepare resource binder), • Listen to and handle complaints or issues, • Appropriately escalate complaints or issues to supervisor, • Follow-up on referrals to see if their appointments have been kept, • Facilitate competition of waiting room surveys/assessments, • Obtain simple pre-authorizations for insurance coverage, • Active participation in all departmental CQI activities OTHER RESPONSIBILITIES The following duties are to be performed as assigned by the supervisor: • Promoting linkages with other service providers, • Establish and maintain archive and active case records, • Preparation of data for reports, • Referring walk-in sick patients to the nurse for appropriate triage and prioritization, • Other duties deemed necessary to achieve the mission of the organization QUALIFICATIONS/EDUCATION/EXPERIENCE • Minimum associate degree in health care related program or equivalent health care related college credits, • Certificate in health care discipline (medical office assistant or medical billing) preferred., • 5 years’ experience in medical or dental office a must, with 3 years’ experience with managed care requirements and medical billing, • Strong customer service acumen including customer needs assessment, meeting quality standards, and evaluation of customer service, • Ability to communicate and interact with others in a professional and courteous manner., • Well organized paying attention to details, • Ability to write simple correspondence, • Ability to present information in one-on-one and small group situations, • Ability to calculate figures and amounts such as discounts, interest, proportions and percentages., • Ability to read and interpret documents such as safety rules, instructions, and procedure manuals, • Proficient in input data on a computer terminal in an accurate and efficient manner, • Knowledge of use of common office equipment SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Basic computer skills (Microsoft Word, Excel, Outlook, etc.), • Experience with electronic medical record, (eClinicalWorks and Dentrix preferred), • Excellent organization skills, • Experience working with HIV/AIDS population, • Superior written and verbal communication skills, • Ability to work as an efficient team member, • Willingness to accommodate provider services outside the normal business hours, • Bilingual (English/Spanish English/French) a plus Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Title of Position: Entitlement Specialist FLSA Status: Non-exempt Department: Transitional Salary: $26.23 per hour Reports to: Program Director Positions reporting to this position: N/A Purpose of the position: The Entitlement Specialist is responsible for providing direct service to clients at Win West. The Entitlement Specialist will act as a liaison between the client and governmental agencies. The Entitlement Specialist will provide guidance and assistance through the application submission process and ensure there is necessary follow up to obtain entitlement support. The Entitlement Specialist is require to facilitate regular group meetings. Responsibilities: • Must screen all clients to assess their eligibility for both private and/or governmental benefits., • Assist the client in completing all applications necessary to apply, appeal and maintain governmental and/or private benefits., • Escort clients to HRA, Social Security and all governmental agencies as necessary, • Maintain and encourage confidentiality with respect to HIPPA Laws., • Prepare clients for rehousing options through financial education., • Maintain all client records including using WIN’s proprietary system and CARES, • Facilitate weekly group meetings, • Prepare all mandated reporting as required by supervisor, contract agency and funding agency, • Other special projects and responsibilities, as needs. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments including apartment viewings and on public transportation, as needed., • Must manage time well and maintain all data and records for large case loads Qualifications: • B.A. in Human Services or related field, • Experience with entitlement systems and processes, • Excellent organizational, verbal and written communication skills, • Experience working with the mental health population, • Solid computer skills required, including Microsoft Office suite and Outlook • Leadership: Embodies Win’s Core Values and understands client needs are staff’s priority. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Willingly learns new approaches, methods, or technologies to improve client outcomes. Develops and meets challenging but achievable goals with clients’ wellbeing in mind., • Managing Performance: Interacts respectfully with clients and co-workers. Avoids conflict effectively. • Applying and Developing Expertise: Works diligently in the best interest of the clients. Maintains appropriate boundaries when working with clients. • Communicating and Collaborating: Works collaboratively; relies on and supports team in achieving results. Communicates urgent priorities effectively. Values the full spectrum of diversity and inclusion for peers and clients. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of community-based offices, BJI is a team of social service providers, court-based court liaisons, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. BJI is seeking a Clinical Manager for the borough’s Supervised Release Program (SRP). Reporting to the Director of Practice, Programming and Partnerships, the Clinical Manager will oversee SRP Clinicians who provide intake, assessment, evidence-based group and individual programming to address participant needs and court mandates, and crisis support to participants in need. This position leverages clinical, supervisory, and program management experience to support the SRP Clinicians in the execution of their responsibilities. Specifically, the Clinical Manager will provide SRP Clinicians with supervision and case conferencing in both one-on-one and group formats to ensure program offerings and clinical interventions are carried out thoroughly, ethically, and in alignment with the program model and organizational values. Lastly, the Clinical Manager also plays a key role in overseeing quality assurance systems and internal audits for the clinician team to ensure the teams’ compliance with program requirements, court reporting obligations, and adherence to the program model. The Clinical Manager will ensure effective cross-team communication and collaboration to prioritize comprehensive and aligned service delivery; proactively identify successes, challenges, and opportunities to strengthen programming; create opportunities for meaningful collaboration, and maximize internal and external resources and expertise through a trauma-informed lens. Responsibilities include but are not limited to: • Provide weekly supervision and bi-weekly group supervision to SRP Clinicians;, • Provide clinical support in community offices as needed, including but not limited to speaking with court stakeholders, and coordinating emergency services in response to participant escalations;, • Provide coverage for the Clinicians they supervise, as needed;, • Review mandatory programming recommendations to determine appropriateness, prior to submission to the court;, • Support policy and protocol implementation in collaboration with the Director of Programming & Partnerships, other members of site leadership, and the SRP Court Reform team;, • Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required;, • Co-facilitate required clinical trainings, including intake and assessment trainings and de-escalation and crisis intervention training in collaboration with the centralized SRP Court Reform Team;, • In collaboration with the Center’s Court Reform team and the SRP clinicians, implement group and individual programming to address participant needs and court mandates;, • Responsible for quality assurance, monitoring team’s compliance with program requirements, best practices, and court reporting obligations;, • Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;, • Support the recruitment and hiring of and onboarding and training for new clinical team members;, • Ensure regular and equitable access to program-related external professional development and training opportunities for all staff;, • Participate in regular staff trainings to develop program expertise and related skill sets, including required refresher and management trainings; and, • LMSW, MHC or equivalent licensure is required; LCSW preferred;, • 4 years direct practice (e.g. therapeutic or case management) and 2 years of supervisory experience required;, • Group work development and facilitation experience strongly preferred;, • Experience in pretrial or criminal legal system strongly preferred;, • Experience supporting people with specialized needs such as substance abuse treatment, mental health services, co-occurring disorders, intimate partner violence, or adolescent development strongly preferred;, • Therapeutic intervention training and experience preferred, including but not limited to crisis intervention or de-escalation management;, • Comprehensive knowledge and experience with local social service providers required;, • Must be detail-oriented with strong organizational and time management skills;, • Experience using trauma-informed and strength-based approaches strongly preferred;, • Training and experience with Motivational Interviewing and Cognitive Behavioral Therapy strongly preferred;, • Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;, • Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies required; and Position Location: Brooklyn, NY Compensation: The compensation range for this position is $78,000 - $92,500 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR UPVnnQLAbB

Job Description Patient Advocate Specialist Remote ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more.

Job Description Provider / Medical Specialist – OB/GYN POSITION TYPE: Provider / Medical Specialist / Generalist SPECIALTY UNIT: Obstetrician-Gynecologist LOCATION: SHIFT: JOB TYPE: Full-Time Permanent Job Summary: We are in search of a professional, passionate OB/GYN healthcare provider. You will provide routine and annual well-women exams, consultations and treatment recommendations for problems and delivery of children to a diverse patient population. Focus will be on the female reproductive system, including pregnancy and childbirth. Our primary mission is providing exceptional acute and preventive medical care to all patients. Responsibilities: • Provide quality prenatal care, office-based procedures regarding female reproductive health, including pregnancy and childbirth, routine health, and preventive screenings., • Conduct and/or order tests to diagnose the patient and determine the cause of their issues through physical examination, identifying symptoms, and evaluating the whole body., • Choose the proper medications, coping mechanisms, infusions, and management of diet and exercise regimens for a patient., • Counsel and educate patients on topics such as family planning services and birth control options., • Educate patients, their family, and the community about health information., • Offer general medical services similar to a primary care doctors’ responsibility. Job Benefits: • Competitive salary, • Annual bonus based on productivity, • Optional Comprehensive Health, Dental, and Vision benefits and 401K, • Excellent room for growth and advancement Requirements: • Current Medicine Doctor license in state of New York., • Obstetrics and Gynecology board certification required. (Eligibility and subsequent completion accepted for new grads.), • Completed an accredited residency in obstetrics and gynecology., • The ability to communicate information in layman terms to patients and/or their families., • Is compassionate and warm towards patients., • Possesses a 'good bedside manner' and has excellent listening skills.

Job Description Provider / Medical Specialist – OB/GYN POSITION TYPE: Provider / Medical Specialist / Generalist SPECIALTY UNIT: Obstetrician-Gynecologist LOCATION: SHIFT: JOB TYPE: Full-Time Permanent Job Summary: We are in search of a professional, passionate OB/GYN healthcare provider. You will provide routine and annual well-women exams, consultations and treatment recommendations for problems and delivery of children to a diverse patient population. Focus will be on the female reproductive system, including pregnancy and childbirth. Our primary mission is providing exceptional acute and preventive medical care to all patients. Responsibilities: • Provide quality prenatal care, office-based procedures regarding female reproductive health, including pregnancy and childbirth, routine health, and preventive screenings., • Conduct and/or order tests to diagnose the patient and determine the cause of their issues through physical examination, identifying symptoms, and evaluating the whole body., • Choose the proper medications, coping mechanisms, infusions, and management of diet and exercise regimens for a patient., • Counsel and educate patients on topics such as family planning services and birth control options., • Educate patients, their family, and the community about health information., • Offer general medical services similar to a primary care doctors’ responsibility. Job Benefits: • Competitive salary, • Annual bonus based on productivity, • Optional Comprehensive Health, Dental, and Vision benefits and 401K, • Excellent room for growth and advancement Requirements: • Current Medicine Doctor license in state of New York., • Obstetrics and Gynecology board certification required. (Eligibility and subsequent completion accepted for new grads.), • Completed an accredited residency in obstetrics and gynecology., • The ability to communicate information in layman terms to patients and/or their families., • Is compassionate and warm towards patients., • Possesses a 'good bedside manner' and has excellent listening skills.

Job DescriptionSalary: $34.07/hr Position: Healthcare Specialist, Queens-Manhattan Community Program Department: Community Programs Location (s): Manhattan, with frequent travel throughout NYC Reports To: Program Manager Classification: Full Time Non-Exempt Work Model: Hybrid Compensation: $34.07/hr of positions: 1 Who We Are Established by Black and Latina activists in 1984, the Violence Intervention Program (VIP) is NYCs only culturally specific organization with a mission to address domestic and sexual violence within Latinx communities. We provide intensive support and services to 3500+ survivors and children every year and reach 10,000+ community members through community events and preventive education workshops. We are dedicated to developing innovative programs that meet the complex needs of our diverse community and that align with our organizational values. What We Offer As an organization led by and for people of color and survivors of violence, we are deeply committed to our teams wellness. We seek to create a supportive environment by offering: unlimited PTO; flexible schedules; a hybrid workplace policy; health benefits coverage up to 90% for staff and their families; 403(b) retirement plans; a staff wellness committee; time to play and laugh together, and much more. We are constantly improving and encourage team members' input to help us shape an affirming and uplifting workplace. A Great Fit. The ideal candidate is passionate about health justice, experienced in healthcare navigation and advocacy, and working with Spanish-speaking communities. The ideal candidate will serve as a critical bridge between the healthcare system and low-income, immigrant Latina survivors who are often isolated due to fear of immigration enforcement, lack of insurance, or language barriers. The ideal candidate demonstrates compassion and sensitivity, provides trauma-informed care, and is excited to work both independently and collaboratively as a strong team player. The Role of Direct Client Services & Advocacy • Conduct initial health needs assessments on all assigned clients and their children to identify immediate health risks (urgent/chronic) and barriers to care (insurance/ID)., • Provide intensive healthcare case management services to Latina mothers based on the participants needs and service plan., • Provide personal support and accompaniment to families, including translation and physical support for medical appointments, screenings (e.g., mammograms), and urgent care visits, to ensure safety and proper treatment. System Navigation & Partnership Building • Advocate with healthcare providers regarding billing disputes, applications to free or low-cost health care programs, and care management to prevent medical debt and ensure fair treatment., • Develop partnerships with hospitals, community clinics, and other healthcare providers that can provide low-cost/free healthcare to both documented and undocumented folks., • Provide direct referrals to clinics, hospitals, and other healthcare centers to low-income Latina immigrants and their children annually., • Stay abreast of changes in the NYC healthcare landscape, including Medicaid eligibility, sliding-scale resources, and rights regarding medical care for undocumented individuals. Education & Training • Facilitate bilingual workshops (in-person and online) annually to educate community members on preventive care, navigating the healthcare system, and health rights., • Train frontline staff to navigate the healthcare system to better support clients., • Attend and participate in regularly scheduled agency and program meetings, including supervision sessions, trainings, case conferences, and team meetings. Specific Job Requirements • BSW or BA (Social Work, Public Health, or Human Services preferred), or equivalent work experience in the relevant field., • Must be fully Bilingual in English and Spanish verbal and written., • At least one year of relevant experience in healthcare coordination, medical case management, or social services., • Advocacy and/or counseling experience in the area of domestic violence, women and childrens issues, or related field., • Must be knowledgeable in working with diverse communities, particularly Latine, people of color, and low-income populations, and deliver culturally competent services., • Strong verbal and written communication and documentation, • Must have the ability to operate office equipment and possess strong internet and software skills, including. Microsoft Office and client database., • Able and willing to travel frequently within/to all NYC boroughs. Compensation & Benefits • Full-time, non-exempt position, working 35 hours per week with annual wages of $62,000/year., • We cover 85% of the cost of medical, dental and vision coverage for employee and spouse/children/family. Flexible Spending Accounts & Health Savings Accounts available., • Unlimited PTO, 12 paid holidays, a mid-year and end-of-year office closure., • Summer Friday schedule (optional), • Commuter benefits (Mass Transit & Parking), • 403b retirement plan, • Employee Assistance Program, • Disability & Life Insurance, • Monthly health & wellness activities, • Team appreciation days

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Older Adult Center: Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect and explore, providing support to successfully navigate life. QUALIFICATIONS: • Bachelor’s degree with minimum 2 years’ experience working with older adults, preferably in a community-based setting., • One-year of case management or relevant work experience is preferred., • Knowledgeable of elder rights, entitlement programs, and local community resources., • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Knowledgeable of business software including Microsoft Suite, Salesforce, etc. ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a caseload, • Monitor and document client progress toward service plan goals, • Documents all interactions with, or on behalf of, clients, • Maintain familiarity with program resources available on-and -off site, • Provide group counseling as assigned by the program director, • Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers., • Conduct regular case conferences with clients and service providers as required, • Complete program reports on a monthly basis, or more frequently as required, • Act as program contact person for inquiries concerning clients, • Assist with the supervision of paraprofessional staff, • Supervise office functions in supervisor’s absence as assigned, • Review, sign off on, service plans and psycho-social assessments as assigned, • Provide information and referrals to other social services agencies., • Report to, and meet, with supervisor on a monthly basis, • Conduct home visits and other field work, as required., • Perform additional duties as assigned. PROGRAM SPECIFIC RESPONSIBILITES: • Manage a caseload for a diverse client population., • Conduct intakes and assessments, develop service plan with clients, conduct assessments and follow-up with service plan, • Meet and follow-up with clients weekly, • Conduct workshops, events and group activities, • Lead or co lead support group or educational workshop, promoting engagement and community., • Meet program goals and outcomes, • Enter program activities in the agency database, PeerPlace, Salesforce, • Strong understanding of aging-related issues and available community resources., • Provide crisis management, if needed, • Assist program specialist in creating monthly activities calendar for program, • Conduct home visits and field visit when necessary, • Conduct outreach to enroll clients and/or when necessary SKILLS/ABILITIES: • Cultural sensitivity/competence in recognizing and addressing the special needs and challenges of diverse populations in the program’s service area, including different socio-economic, racial and ethnic older populations as well as population with different cultural preferences and lifestyles and new immigrant populations., • Knowledge of types of entitlements/benefits for older people and eligibility and application requirements., • Knowledge of local and citywide resources for older persons., • Ability to accurately prepare entitlement applications and to assist clients in gathering documentation, completing applications., • Interviewing skills., • Ability to make appropriate referrals and follow-up in a timely manner., • Ability to write clear, professional case notes., • Ability to work with clients empathically and respectfully., • Excellent communication, writing and interpersonal skills, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents., • Ability to travel in the five boroughs of New York City and its adjacent countries via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .