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Job Title: IT Service Desk Technician \n Department: Information Technology \n Location: Rochester, NY \n Classification: Nonexempt \n Reports To: Director of Information Technology \n \n About the Firm: \n It is an exciting time to be at Woods Oviatt Gilman. As the firm grows, we work hard to maintain a workplace that is enjoyable day to day and one you can be proud of in the community. We recognize the importance of work/life balance and offer a range of programs that support it. \n \n Position Summary: \n The IT Service Desk Technician is the first point of contact for firm personnel seeking technical support. Working in a fast-paced professional services environment, the Technician supports a cloud-based Microsoft 365 workplace, a mobile laptop fleet, and the firm's legal applications, for users both in the office and working remotely. Success in this role calls for quick response, clear communication, and methodical troubleshooting. The position offers a defined path for growth for the right candidate. \n \n Duties and Responsibilities: \n\n • Serve as the first point of contact for internal users requesting technical assistance, by phone, email, ticket, and in person\n, • Log, categorize, prioritize, and track requests in Jira, the firm's IT Service Desk ticketing system\n, • Diagnose and resolve hardware, software, application, and network connectivity issues, escalating to senior IT staff when appropriate\n, • Support Microsoft 365 and the firm's cloud applications, including Outlook and Exchange Online, Teams, SharePoint, and OneDrive\n, • Administer day-to-day identity and access tasks, including account setup, password resets, group and license assignment, and multifactor authentication enrollment and troubleshooting\n, • Support the firm's laptop fleet through Microsoft Intune, including device enrollment, configuration, application deployment, and encryption and recovery key handling\n, • Support NetDocuments, DocuSign, Kofax, and other firm applications, and assist users with document workflows\n, • Provide remote support to attorneys and staff working off-site, including VPN, remote access, and connectivity troubleshooting\n, • Complete onboarding and offboarding tasks, including equipment provisioning, account and access changes, and asset tracking\n, • Recognize and promptly escalate phishing reports and suspected security incidents in accordance with firm procedures\n, • Own tickets through to resolution, providing status updates to users and following up after a fix to confirm the issue is closed\n, • Document solutions and workarounds, and contribute to the firm's internal knowledge base and support best practices\n, • Support the firm's managed print environment, including first-level troubleshooting and coordination with the managed print services vendor\n, • Share recurring issues, user feedback, and process improvement suggestions with the IT team and management\n, • Build and maintain working knowledge of new technologies adopted by the firm\n\n \n Technical Skills: \n Required \n\n • Microsoft 365 and cloud collaboration: Word, Excel, Outlook, PowerPoint, and Teams, including support for Exchange Online, SharePoint, and OneDrive\n, • Identity and access: Microsoft Entra ID or Active Directory account administration, and multifactor authentication support\n, • Endpoint management: Windows 11 in a managed environment, Microsoft Intune or comparable MDM, and device encryption and recovery\n, • Service desk tooling: hands-on experience with Jira, including ticket creation, queue management, and workflow\n, • Remote support: VPN clients, remote access and remote-control tools, and Wi-Fi and home network troubleshooting\n, • Networking fundamentals: working understanding of TCP/IP, DNS, and DHCP sufficient to isolate connectivity issues\n, • Hardware and peripherals: laptop support, mobile device support, docking stations, printers, and multifunction devices\n, • Applications: Kofax Power PDF, and Microsoft Edge as the firm's standard browser\n\n Preferred \n\n • Experience supporting a document management system, ideally NetDocuments\n, • Experience with DocuSign or another e-signature platform\n, • Familiarity with Confluence or another knowledge base platform\n, • Basic PowerShell for routine administrative tasks\n, • Prior experience in a law firm or other professional services environment\n, • Relevant certifications such as CompTIA A+, ITIL Foundation, or a Microsoft 365 endpoint administrator credential\n\n \n Qualifications and Competencies: \n\n • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users\n, • Demonstrated troubleshooting and problem-solving ability, including the judgment to know when to escalate\n, • Proven ability to work collaboratively as part of a team\n, • Consistent accuracy and attention to detail in both technical work and documentation\n, • Ability to organize, prioritize, and manage competing requests in a high-volume environment\n, • A respectful, friendly, and service-oriented approach to colleagues at every level of the firm\n, • Ability to influence outcomes and improve processes constructively and without confrontation\n, • Analytical, curious, and process-oriented, with an interest in continued technical development\n, • Discretion and sound judgment in handling confidential and privileged information\n\n \n Education and Experience: \n\n • Bachelor of Science in Information Technology, Computer Science, or a related field, or equivalent practical experience\n, • Two or more years of experience in an IT service desk or help desk support role\n\n \n Physical Requirements: \n The following are representative of the physical demands of this position. Reasonable accommodations may be made for qualified individuals with disabilities. \n\n • Ability to transport and position computer equipment, printers, and related hardware\n, • Ability to bend, reach, and remain standing for extended periods\n, • Ability to lift and move items weighing up to 50 pounds\n\n \n Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. This is a snapshot of the core functions and responsibilities. All inquiries will be handled with the utmost confidentiality. The compensation range for this position is $55,000- $65,000 annually, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate’s qualifications, experience, skill set, and office location. \n Woods Oviatt Gilman LLP is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9. \n

Job DescriptionDescription: Position Overview The Client Services team provides a variety of support to our clients post-implementation through the lifecycle of their relationship with Paylocity. The Team strives to create a positive relationship with clients to build client loyalty and retention. With a team of dedicated and knowledgeable Account Managers, clients get their questions answered, problems solved, and needs met timely & accurately. Client Services aims to create a one-of-a-kind client experience for all Paylocity’s clients. Internship Overview The Client Services Internship is a 12-week summer experience designed to give you a real look into a career in Client Services. You’ll learn how Account Managers build strong client relationships, solve problems, and deliver an exceptional client experience while gaining hands-on experience that prepares you for a potential full-time opportunity after graduation. Throughout the summer, you’ll: • Get hands-on experience through onboarding, mentorship, job shadowing, reverse shadowing, and exposure to real client interactions., • Build business and industry knowledge through weekly learning activities, assignments, leadership conversations, and team experiences., • Work on a meaningful project aligned to Client Services goals, developing recommendations, and presenting your work to managers and leaders., • Grow your professional skills through workshops, peer networking, mentorship, and our Intern Summit at Paylocity’s headquarters., • Connect with leaders and peers across the organization while gaining a broader understanding of how different teams work together., • Showcase your growth through mid-point and final presentations highlighting your key learnings, project results, and recommendation This is a 100% in-office role based at our Pittsford, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week from 9:00am -6:00pm local time. Primary Responsibilities The below represents the primary duties of the intern position; others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Communicate professionally with clients via phone and email to provide updates, gather information, and resolve routine inquiries., • Support high-volume client service operations by completing casework, processing requests, and resolving routine client issues in accordance with established service standards., • Review, investigate, and resolve client cases while ensuring accuracy, quality, and timely completion., • Assist with case routing, workload balancing, and assignment management to support operational efficiency and service delivery., • Complete project returns, processing cleanup, and other operational support activities to improve team productivity and client outcomes., • Accurately document client interactions, case activity, and resolutions within company systems., • Collaborate with Account Managers and cross-functional partners to escalate complex issues and ensure timely resolution of client needs. Education and Experience • Active enrollment in a bachelor’s degree program with an anticipated graduation between December 2027 and Spring 2028, • Preference for Business and Liberal Arts majors with a career interest in customer service, account management, and client success., • Must have a GPA of 3.0 or higher, • Experience with data entry and client interaction preferred, • Strong technical aptitude; proficient in Microsoft Word and Excel, • Excellent time management, critical thinking, and problem-solving skills, • Strong written and verbal communication skills for business correspondence, • High attention to detail and commitment to process adherence, including recognizing and maintaining confidentiality, • Ability to adapt in a fast-paced environment and work well in a team setting; willingness to jump in wherever necessary Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Elevate Solutions Payroll Associate plays a critical role in delivering white-glove support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Elevate Solutions team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. This position requires attention to detail, the ability to manage multiple priorities, and a commitment to delivering operational excellence and client satisfaction. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expectations: • Payroll & HR Data Entry: Maintain and process payroll and HRIS data with a high degree of accuracy and confidentiality across client accounts., • Client Communication: Deliver prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted resource on routine inquiries and procedural guidance., • Ownership & Follow-Through: Proactively manage assigned client workload, ensuring timely follow-up and resolution of open tasks, escalations, and service requests., • Problem Solving: Diagnose and resolve payroll and data discrepancies, leveraging available tools, documentation, and internal expertise to ensure accurate outcomes., • Cross-Functional Collaboration: Liaise with internal teams (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues., • Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements. Responsibilities: • Payroll Administration: Execute end-to-end payroll tasks including pre-check validations, earnings/deductions auditing, and post-processing confirmations., • Data Maintenance: Manage HR, timekeeping, and pay data updates such as new hires, terminations, rate changes, and PTO adjustments., • Client Issue Resolution: Triage and resolve day-to-day service requests from clients, escalating when appropriate based on scope or complexity., • Knowledge Management: Maintain working knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables., • Quality & Compliance: Perform audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations., • Support Tax Filings: Assist with the preparation, validation, and tracking of payroll tax filings. Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax related issues. Education and Experience Requirements: • Bachelor’s Degree required, • Required to attend full Account Manager training, • Experience in customer service or previous client interfacing role, • Proficiency in Microsoft Office suite, • Data accuracy and proficiency Preferred • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in payroll and/or call center environment Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25.00 - $29.52/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. #LI-AD1 Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: As an Enterprise Sales Development Representative, you’ll be at the forefront of Paylocity’s enterprise growth strategy—responsible for identifying, engaging, and qualifying executive-level decision-makers at large organizations. Your outreach will be value-driven, personalized, and insight-rich, designed to spark meaningful conversations and uncover real business challenges. You’ll work in close partnership with Enterprise Account Executives, collaborating on account strategy, aligning messaging to prospect needs, and jointly driving pipeline creation. Together, you’ll open doors to strategic opportunities and build the foundation for long-term client relationships. This role is a launchpad into a closing sales career, offering hands-on experience in enterprise sales motions, executive-level engagement, and cross-functional collaboration—all critical to advancing into roles like virtual sales, field sales, or current client consultants. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Targeted Prospecting: Identify and research enterprise accounts, key stakeholders (CHRO, CFO, CIO), and organizational initiatives to tailor outreach., • Executive Outreach: Engage senior-level decision-makers through personalized, multi-channel communication (phone, email, LinkedIn, video, etc.)., • Strategic Alignment: Collaborate closely with Enterprise AEs on account planning, outreach sequencing, and opportunity qualification., • Value-Based Messaging: Leverage insights into industry trends and business challenges to position Paylocity as a transformative solution., • Tech-Enabled Efficiency: Utilize enterprise sales tools (Salesloft, ZoomInfo, AI dialers, Salesforce, etc.) to streamline engagement and prioritize high-impact actions., • Account Intelligence: Surface insights on enterprise needs, timelines, and decision processes to improve targeting and conversion., • Data Discipline: Maintain accurate CRM records, track pipeline metrics, and continuously refine outreach strategies based on performance data., • Cross-Team Collaboration: Partner with marketing, sales ops, and product teams to optimize outreach messaging and funnel performance. Education and Experience: • Bachelor’s degree preferred; equivalent experience accepted (including 1+ years in B2B SDR or similar roles)., • Proven experience engaging enterprise buyers or working in long sales cycle environments is a strong plus., • Experience with enterprise sales tools (Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo) is preferred., • Excellent written and verbal communication skills, with a high degree of professionalism and executive presence. Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously., • Ability to remain in a stationary position for extended periods of time., • Ability to move around the office and interact with colleagues as needed., • Ability to operate standard office equipment, including computers, phones, printers, and copiers., • Ability to communicate effectively in person, via phone, and email., • Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages)., • Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources., • Ability to maintain focus and attention to detail for extended periods., • Ability to work at a desk or workstation for extended periods of time, including using a computer or writing. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay for this position $52,500.00 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description Why Choose Two Chairs? • Compensation: Earn a clinical session rate of $85/hour (which covers attended sessions, mandatory trainings, and monthly all hands) and an administrative rate of $25.50/hour (which covers documentation, no shows/late cancels, meetings, onboarding) as a New York City resident. For residents outside of New York City, clinical rates range from $58.50 to $85.00/hour based on location., • AI-Assisted Documentation: Spend less time on administrative notes and more time on client care with our optional built-in AI documentation tools., • Support for Wellness & Professional Growth: Enjoy a wellness/professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, Psych Hub membership, and wellness events., • Additional W-2 advantages you won't find with 1099 contract work:, • No tax headaches – We handle withholdings and filings, so you don't have to, • Earn paid sick time – Accrue up to 80 hours per year, • Merit-based raises – Be recognized and rewarded for your contributions, • Retirement benefits – Access an employer-sponsored 401(k) plan, • Malpractice insurance provided – Full coverage at no cost to you, • Access to state-mandated benefits – Like unemployment, disability, and paid leave where available About You • Independently Licensed in New York as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Psychologist (PhD or PsyD)., • Willing and motivated to become licensed in other states. We'll cover the entire cost., • 2+ years of clinical experience with adults (18+), 6+ months of teletherapy experience, proficiency with clinical assessments (e.g., PHQ-9), and comfort with EHR systems. About the Role • Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI., • Schedule & Caseload:, • Maintain a client caseload of 7-20 sessions per week, with a commitment of 8-24 total hours of weekly availability Monday - Friday, 8:00 a.m. - 9:00 p.m. EST., • Approximately 85% of total time will be dedicated to direct client care, including ongoing therapy sessions and new client assessments., • Available for manager check-ins (1 hour/week during your first 6 weeks, followed by 30 minutes/month., • Use data to drive effective treatment and adjust your approach based on client progress., • Collaborate with other mental health providers as needed and refer clients when appropriate., • All documentation to be completed, signed, and locked in EMR within 48 hours of client contact. About Two Chairs Two Chairs is setting a new standard in mental health care with seamlessly integrated therapy and psychiatry delivered by highly trained clinicians, powered by smart technology, and measured for real impact. By combining timely access, personalized care, and proven outcomes — we're creating a system that works — for patients, providers, health plans, and clinicians alike. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare. One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. What to Expect After Applying: Our Interview Process Typically takes 2 weeks • Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters, • Clinical Interview: 45-minute video interview with one of our Clinical Managers Once you complete your interviews and sign your offer, you can begin onboarding in as little as 7 days! Important Notes: • If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you., • Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html, • See our AI Usage Policy for Hiring here Clinical Rate $58.50—$85 USD

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. We are looking for candidates to work EDT/CDT hours. Position Overview The Implementation Consultant serves as a strategic partner for clients with moderately complex client needs. You’ll lead consultative discovery sessions to design customized system configurations that drive efficiency and maximize value. With a focus on accurate data conversion and seamless client onboarding, you'll balance legacy data, validate configurations, and provide proactive support throughout implementation. This role requires strong analytical thinking, client relationship skills, and a proven ability to manage multiple priorities in a dynamic environment. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process for moderately complex clients. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation., • Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback., • Assist moderately complex clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software., • Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor)., • Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities., • Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations., • Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary. Education & Experience • Bachelor's Degree required, • 1+ years of Customer Service or Client interfacing role, • Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process., • Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs: Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis., • Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations., • Project Management: Ability to independently prioritize tasks and projects based on importance and urgency to ensure timely and efficient completion. Maintain a high-level of organization and attention to detail through the implementation process to meet client deadlines and achieve successful outcomes. Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $25.00 - $31.00/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This role is eligible for a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. #LI-AD1 Requirements:

Job Description Job Title: Network Security Engineer Department: Information Technology Location: Rochester, NY Classification: Exempt Reports To: Director of Information Technology Please note: Candidates must be authorized to work in the United States and able to work onsite in the Rochester, NY office. Sponsorship is not available for this position. Company Overview: Woods Oviatt Gilman, LLP is a leading and reputable full-service law firm dedicated to providing exceptional legal services to our clients. With a team of highly skilled and experienced attorneys, we strive to deliver comprehensive and effective solutions to meet the diverse needs of our clients. Our headquarters is in Rochester, NY with additional offices in Albany and Buffalo, NY. We foster a collaborative and inclusive work environment where every team member is valued and respected. We encourage open communication, teamwork, and professional growth. Our firm promotes a healthy work-life balance and supports the well-being of our employees. Position Summary: The Network Security Engineer is a hands-on technical role responsible for implementing, configuring, and maintaining the firm's security controls across a hybrid environment, including FortiGate firewalls, endpoint protection, cloud email and Microsoft 365, Intune-managed devices, and a co-managed monitoring and detection service. The Engineer works under the direction of the Director of Information Technology, who sets security policy and priorities for the department, and provides the technical assessment, recommendations, and documentation that support those decisions. Because the firm safeguards confidential and privileged client information, this position calls for strong technical skill, sound judgment, discretion, and clear communication with both the IT team and firm personnel. Duties and Responsibilities: Network and Perimeter Security • Administer, tune, and monitor FortiGate firewalls, including security policies, VPN configuration, intrusion prevention, web and content filtering, and logging, • Implement and maintain network segmentation, secure remote access, and wireless security across firm locations, in line with the department's standards, • Maintain secure connectivity for remote and hybrid users, including VPN and conditional access, • Conduct scheduled reviews of firewall rules and network configurations, recommend changes to the Director of Information Technology, and maintain accurate network security documentation Endpoint, Identity, and Email Security • Administer the firm's endpoint protection platforms, including CrowdStrike and Microsoft endpoint protection, covering policy configuration, detection review, containment actions, and agent coverage, • Configure and maintain device compliance, configuration, and application deployment through Microsoft Intune in a hybrid environment, including full-disk encryption and recovery key handling, • Configure and maintain identity and access controls across Microsoft Entra ID and on-premises Active Directory, including multifactor authentication, conditional access, and privileged account settings, and perform periodic access reviews, • Configure and maintain security settings for cloud email and collaboration, including mail flow and filtering rules, phishing and malware defenses, email authentication records, and Microsoft 365 security configuration, • Perform vulnerability and patch management across servers, endpoints, and network devices, including scanning, prioritizing findings, tracking remediation, and reporting status to the Director of Information Technology Monitoring, Detection, and Incident Response • Serve as the day-to-day technical contact for the firm's managed monitoring service, triaging alerts, validating findings, and carrying issues through to resolution, • Investigate security events and perform containment, eradication, and recovery steps in accordance with the firm's incident response procedures, escalating promptly to the Director of Information Technology, • Contribute to the development, maintenance, and testing of the firm's incident response plan, including participation in tabletop exercises, • Verify that backup, recovery, and business continuity controls are functioning and tested, and support the department's disaster recovery planning Security Program Support, Privacy, and Compliance • Provide technical evaluation and recommendations to support the department's selection and adoption of a recognized security framework such as the NIST Cybersecurity Framework, CIS Controls, or ISO 27001, • Implement and maintain the technical controls that support the framework, and assist in assessing and reporting the firm's posture against it, • Assist the Director of Information Technology in drafting and maintaining information security policies, standards, and procedures, and implement the technical measures that carry them out, • Maintain security documentation, control evidence, and a working risk log, and recommend remediation priorities to the Director of Information Technology, • Support compliance with applicable privacy and data protection obligations, including the New York SHIELD Act and other state privacy requirements, and requirements applicable to regulated client data such as protected health information, • Prepare technical responses and supporting documentation for client security requirements, including outside counsel guidelines, security questionnaires, and client and third-party audits, and complete remediation items assigned by the Director of Information Technology, • Support obligations arising from clients in regulated industries, including financial services requirements such as NYDFS Part 500 as applied to the firm through client agreements, • Perform technical security reviews of vendors, applications, and services under consideration, and provide findings and recommendations to the Director of Information Technology, • Assist with independent assessments, including penetration testing and external audits, and complete assigned remediation work Awareness and Collaboration • Administer the firm's security awareness program, including training delivery, phishing simulations, and user communication developed with the Director of Information Technology, • Partner with the IT team on secure configuration, change management, and project work, and provide technical guidance to service desk staff on security escalations, • Report on control status, vulnerabilities, incidents, and open remediation items to the Director of Information Technology, • Maintain current knowledge of emerging threats, vulnerabilities, and security technologies relevant to the legal industry, and share findings with the department Technical Skills: Required • Hands-on administration of FortiGate firewalls, including policy management, VPN, intrusion prevention, and content filtering, • Endpoint detection and response administration, ideally CrowdStrike Falcon, and familiarity with Microsoft endpoint protection, • Microsoft 365 security administration, including cloud email protection, mail flow and filtering, phishing defense, and email authentication using SPF, DKIM, and DMARC, • Identity and access administration across Microsoft Entra ID and on-premises Active Directory in a hybrid configuration, including multifactor authentication and conditional access, • Microsoft Intune administration, including device compliance and configuration, application deployment, and device encryption in a hybrid environment, • Solid networking fundamentals, including TCP/IP, routing and switching, VLANs, DNS, DHCP, segmentation, and wireless security, • Vulnerability management and patch management practice, including scanning, prioritization, and remediation tracking, • Security monitoring and log analysis, and experience working with a managed detection and response or co-managed SOC provider, • Working familiarity with a recognized security framework such as the NIST Cybersecurity Framework, CIS Controls, or ISO 27001, and experience implementing controls in support of one, • Familiarity with privacy and data protection requirements, including state breach notification obligations and handling of regulated data, • Ability to produce clear technical documentation, control evidence, risk write-ups, and status reporting for both technical and non-technical readers Preferred • Prior experience in a law firm or other professional services environment, including familiarity with outside counsel guidelines and client security audits, • Experience preparing responses to client security questionnaires and third-party risk assessments, • Azure or other cloud security administration, • PowerShell or comparable scripting for automation and reporting, • Experience with data loss prevention, email encryption, or information rights management, • Experience with security awareness platforms and phishing simulation tools, • Familiarity with SD-WAN, zero trust, or secure access service edge architectures, • Relevant certifications such as Fortinet NSE, CompTIA Security+, GIAC credentials, Microsoft SC-200 or SC-300, CISSP, or CISM Qualifications and Competencies: • Strong analytical and problem-solving skills, with sound technical judgment in assessing and prioritizing risk, • Ability to manage assigned technical work independently while escalating decisions and exceptions appropriately, • Clear verbal and written communication, including the ability to explain security risks and requirements to attorneys, staff, and IT colleagues, • Ability to weigh security requirements against practical business needs and recommend workable options, • Ability to influence behavior and support change constructively and without confrontation, • Highly organized and detail-oriented, and able to manage concurrent projects alongside daily operational work, • Discretion and sound judgment in handling confidential and privileged information, • Commitment to continued technical development in a rapidly changing field Education and Experience: • Bachelor of Science in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent practical experience, • Five or more years of hands-on experience in network security, information security, or systems and network engineering with substantial security responsibility, • Experience implementing security controls in support of a security framework, and exposure to policy, compliance, or audit support work Physical Requirements: The following are representative of the physical demands of this position. Reasonable accommodations may be made for qualified individuals with disabilities. • Ability to work in server rooms and network closets, including bending, reaching, and standing for extended periods, • Ability to install and service rack-mounted network and server equipment, • Ability to lift and move items weighing up to 50 pounds, • Availability for occasional after-hours maintenance windows and response to security incidents outside normal business hours Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. This is a snapshot of the core functions and responsibilities. All inquiries will be handled with the utmost confidentiality. The compensation range for this position is $100,000-$120,000 annually, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate’s qualifications, experience, skill set, and office location. Woods Oviatt Gilman LLP is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Schedule: The schedule for this role is 9 - 6 pm EST. Position Overview: This role is responsible for delivering training to not only to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients. Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Application: • Deliver advanced training through in person, virtual, and blended training to meet the various needs needs of the Inside Sales, Client Training or Implementation teams. Training events can include new hire, advanced skills, career progression readiness, leadership, and individual or team performance support., • Mentor and coach learners/employees through shadow sessions and 1:1 training., • Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met., • Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned., • Ability to adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments., • Manage the structure and organization of training material in various knowledge management systems., • Act as a peer-mentor to new team members., • Serve as a Brand Ambassador for Paylocity's culture and values. Complexity and Problem Solving: • Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department and then make the required changes in a timely manner., • Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations., • Conduct needs analysis and develop training material to be utilized at the team level. Discretion and Impact: • Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up including all feedback and developed course of action following all 1:1 and coaching sessions with employees., • Collect and share feedback from trainees for the purposes of self-development and program enhancements., • Participate in cross-departmental training initiatives. Collaboration and Interaction: • Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements., • Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity’s services, processes, and products., • Actively participate in cross-departmental training initiatives. Management and Supervision: • Manage all aspects of classroom preparation including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed., • Maintain scores in the top 20% of your peers on Surveys and LSOs. Education and Experience: • 3+ years training experience required., • Knowledge of/experience in applying learning theories and principles including adult learning theory., • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities., • Ability to plan, lead, organize and manage multiple projects., • Professional written and verbal communication skills., • Attention to detail, analytical and critical thinking skills., • Experience with blended (ILT/VILT) learning approach preferred., • Proficiency with Microsoft Outlook and Office Suite – Word, PowerPoint, Excel., • Prior customer service experience, sales experience preferred., • Prior payroll experience preferred., • Team lead experience preferred., • Bachelor’s degree required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $55,800 - $80,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. . This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description Dedicated to ensuring dignity, equality, and fairness for over 100 years and the proud recipient of Greater Rochester Association for Women Attorney’s 2022 Family Friendly Award! JOB SUMMARY The Legal Aid Society of Rochester, NY (LASROC) seeks a full-time Legal Assistant to work with attorneys in the Education Law Unit. The Legal Assistant provides administrative, legal, and client support services to the Education Law Unit. This role also serves as the primary Intake Coordinator for prospective clients by conducting intake screenings, conflict checks, and financial eligibility assessments. This role is responsible for maintaining client files, coordinating communications, assisting with case preparation, scheduling meetings and hearings, and supporting attorneys and advocates in the delivery of legal services. The Legal Assistant will work collaboratively with internal staff and community partners to ensure clients receive comprehensive support and access to resources. ESSENTIAL FUNCTIONS • Receives, screens, and triages intake calls from prospective clients regarding education law matters., • Conducts conflict checks, gathers relevant case information, and completes financial eligibility assessments., • Prepares intake applications and supporting documentation for review by attorneys and advocates., • Opens, maintains, and monitors client files in accordance with agency procedures and case management requirements., • Schedules client appointments, school meetings, hearings, and other case-related events., • Explains documents to clients, obtains required signatures, and ensures proper completion of forms and records., • Maintains regular communication with clients, attorneys, schools, and community agencies regarding case-related matters., • Drafts correspondence, records detailed case notes, and enters information accurately into the case management system., • Assists attorneys and advocates with preparation for school meetings, hearings, appeals, and other legal proceedings., • Compiles program statistics, prepares reports, and supports data collection and program evaluation activities. OTHER DUTIES • Collaborates with internal programs and community agencies to connect clients with supportive services and resources., • Conducts client follow-up communications and assists with client satisfaction evaluations., • Maintains calendars and tracks important case deadlines and appointments., • Conducts legal research and gathers information as assigned. EDUCATION, KNOWLEDGE, SKILLS & ABILITIES • Associate's degree in Paralegal Studies required; or High School Diploma/GED and two (2) years of equivalent legal, administrative, or client service experience., • Notary Public License preferred; if not currently licensed, ability to obtain licensure within six (6) months of employment., • Knowledge of general legal office procedures, case management practices, and client intake processes., • Strong organizational skills with the ability to manage multiple priorities, deadlines, and attorney schedules simultaneously., • Excellent attention to detail and ability to maintain accurate records and documentation., • Proficiency in Microsoft Office Suite and case management software systems., • Strong verbal and written communication skills, including the ability to communicate effectively with clients and community partners., • Demonstrated ability to work collaboratively in a team environment and build positive working relationships., • Ability to work independently and effectively in both office and remote work environments, including use of virtual communication platforms such as Microsoft Teams and Zoom., • Access to reliable transportation and ability to travel to agency offices, schools, courts, and other locations as required., • Demonstrated empathy, professionalism, and cultural sensitivity when working with diverse client populations., • Commitment to social justice and a passion for serving underprivileged communities. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required for attending training sessions, conferences, or other related events. Benefits: • Hybrid Work schedule, • Paid Lunch Hour, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (More based on experience), • 96 hours of sick leave, • 48 hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • $3,000 salary differential for being proficient in a program-relevant language, • Professional development opportunities, • Public Service Loan Forgiveness qualifying employer, • Employee Assistance Program, • Employer contribution toward parking fees The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. This Lead Client Services Ops role will support the Elevate Solutions Team. Position Overview The purpose of the Team Lead is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up, • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit, • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required, • 2 years payroll, finance, or spend management with client services or support experience, • Successful experience in escalations and at risk client retention efforts, • Project Management experience, • Proficient in SQL, MS Access or Excel, • Operations experience Preferred • 1 + years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role serves as expert subject-matter resource within the Elevate Solutions team, providing elevated support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Elevate Solutions team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expectations: • Strategic Client Partnership: Build deep, consultative, long-term relationships with executive-level and enterprise clients. Offer recommendations, identify trends, and participate in strategic discussions that deepen client trust and optimize operational outcomes., • Payroll & HR Data Entry: Maintain, process, and perform expert-level validation of payroll and HRIS data with exceptional accuracy and confidentiality across the most complex, high-revenue client accounts. Provide direction and best-practice guidance to team members on complex scenarios., • Client Communication: Deliver exceptional prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted advisor for complex, • Ownership & Follow-Through: Fully own, manage and anticipate needs for complex clients. Lead resolution of escalations involving cross-functional teams and ensure resolution on requests., • Problem Solving: Diagnose and resolve advanced payroll and data discrepancies, conduct deeper root-cause analysis, and provide recommendations. Serve as an escalation point for team members as needed., • Cross-Functional Collaboration: Build strong partnerships with key internal groups (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues. Provide feedback on product gaps, recurring issues, and client insights that will support enhancements and improve client experience., • Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements. Responsibilities: • Payroll Administration: Execute and oversee highly complex end-to-end payroll tasks, ensuring exceptional accuracy and alignment with executive-level client expectations. Conduct final reviews for flagship clients and support large-scale, sensitive, or multi-entity payroll cycles., • Data Maintenance: Manage intricate HR, timekeeping, and pay data updates including complex changes and ensuring alignment with client expectations. Serve as the primary internal expert on interpreting client structures and their impact on data workflows., • Client Issue Resolution: Lead and resolve complex service requests from clients, providing deeper support and stepping in to help escalate with team as needed., • Knowledge Management: Maintain expert-level knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables. Contribute to training materials and documentation updates., • Quality & Compliance: Perform advanced audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations., • Support Tax Filings: Provide expert assistance with the preparation, validation, and tracking of payroll tax filings. Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax-related issues., • Mentorship & Leadership Support: Act as an expert resource for the team, providing guidance, sharing expertise, and supporting other team members. Assist leadership with onboarding and training for team members. Education & Experience: • Bachelor’s Degree required, • Minimum 2 years’ experience in Managed Services required, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Expert proficiency in payroll systems, HCM workflows, and data management, • Experience in customer service or previous client interfacing role with proven ability to manage escalations and complex inquiries., • Demonstrated accuracy, attention to detail, and strong time-management skills., • Proficiency in Microsoft Office suite.??, • Data accuracy and proficiency Preferred • Professional payroll or HR Certifications CPP, FPC, APA, and/or SHRM-CP certified?, • Experience in managed services, payroll operations, or call center environment, • Prior experience mentoring or coaching peers Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25.00 - 35.00/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.opens in a new tab Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at any of our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Data Conversion Specialist is a technical support role with SQL skills and advanced MS Excel skills. This position is a resource for the Implementation Consultants and enhance Paylocity’s electronic conversion function working with Payroll and HR. This position combines technical ability with payroll knowledge, creativity, and can-do attitude to convert new companies onto the Paylocity payroll processing platform. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Respond to internal and external requests during implementation, • Work directly with clients to coordinate and schedule electronic data extraction, • Responsible for converting time clocks, history (including check detail, rate and position) and custom data extractions, • Use MS Excel, SQL Server, and Paylocity data conversion tools to research issues and update customer databases, • Review and/or format client supplied data for accuracy prior to uploading, • Take accountability to ensure previous provider data is successful extracted and formatted for Web Pay, • Pull data dependent on which of the products the client purchased with a holistic approach, • Responsible for analyzing and defining mapping rules, • Assist in data cleanup where necessary, • All other duties as assigned Education and Experience • Bachelor’s degree required, • 3-5 years’ experience working with payroll data preferred, • Ability to multi-task, • Adept attention to detail, • Strong communication skills, • Analytical/Problem solving ability, • Ability to work within a team environment while managing autonomous workload, • Basic project management skills, • Able to manage change successfully, • Customer focus – ability to manage client interactions, • Proficiency in MS office – Products are based upon Access and SQL databases. Knowledge of these will help during electronic data conversions., • Intermediate to Advanced MS Excel skills, • Basic SQL skills preferred; experience in SQL Server is also a plus Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $50,000-$60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description Sales Business Development - Part Time, Project Based, Flexible Hours - Remote Internal Title: Door Opener Job Type: Flexible Hours, 100% Remote, Project Based, Part-Time Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Bachelor's degree in business, marketing, or related discipline preferred Responsibilities: • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Provide consultative sales advice to our clients and peers Additional information: • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi, • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. About Kopp Consulting: The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job DescriptionWho We Are: FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Denver, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market. At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom. Are you ready to make your mark? FitzMark is looking to add an Enterprise Business Development Representative to utilize their knowledge and experience in the third-party logistics field to develop the Enterprise client base. This position will leverage the expanding service offerings of FitzMark to provide customized solutions for high yielding clients and optimize operational efficiency. The Enterprise Business Development Representative is someone with a proven track record of sales achievements, tenacity, and drive, ready to jump into an exciting opportunity for the company. Duties and Responsibilities • Develop a pipeline focused on larger opportunities and generate new business through research, analysis, and discovery through all means of communication with enterprise shippers across all industries., • Gain insight into the organization and processes of a prospect or customer to identify opportunities and optimize the best approach to provide solutions and expanded service offerings., • Prepare pricing, RFPs, and transportation bids in a timely manner with respect to market demands and internal goals., • Collaborate and network internally with the Carrier Operations department and Account Management teams to ensure FitzMark delivers best-in-class service., • Manage business operations to support client relations, ensuring retention and optimal service of book of business., • Review, analyze, and communicate an in-depth understanding of freight market conditions and business trends to offer solutions internally and externally., • Ensure sales, revenue growth, and individual KPIs are met while closing accounts and client relations., • Leverage tools and technology to manage and grow account strategy., • Evaluate account production and determine needs for additional support or automation.Experience and Qualifications, • 4+ years of sales experience within the Third-Party Logistics industry (3PL), • A well developed professional network and/or book of business, • Bachelor's degree or equivalent related work or military experience, • Proven track record and mindset of success in a sales role, • Self-motivated and ability to operate autonomously within an organization, • Ability to travel up to 25% (excluding commute to Amherst, NY office), • Data entry and integrity within a CRM and TMS, • Extensive skillset in customer service and account managementKnowledge and Skills, • Ability to create and maintain strong relationships with customers through email, face-to-face, and telephone communication, • Impeccable negotiation skills with ability to motivate and persuade decision makers, • Possess the "Hungry" and "Hunter" mentality, • Strong objection prevention and handling skills, • Vigorous prospecting capability, • Competitive spirit and passion for sales, • Resilient - remain persistent despite challenges and obstacles Benefits and Perks, • Paid Industry Training, • Comprehensive Benefits Packet (Medical, Vision, Dental), • Company Provided Life Insurance + Optional Additional Policy, • 401(k) with Company Match or Gradifi Student Loan Repayment Assistance, • Employee Assistance Program (EAP), • Health and Wellness Program, • Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary, • Free Onsite Parking, • Casual Dress Code $70,000 - $80,000 base salary + unlimited, uncapped commission earning potential Hybrid schedule - two days in-office at our Amherst, NY location, three days remote Hours: Monday to Friday, 8:00AM to 5:00PM #FZMKEGHV FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description JOB SUMMARY The Legal Aid Society of Rochester, NY (LASROC) seeks a full-time Legal Assistant to work with attorneys in the Family Law Unit. The Family Law Unit provides direct legal representation to litigants in Family Court & Supreme Court in matrimonial cases and other family matters in Monroe and other surrounding counties with a focus on victims of domestic violence. The Legal Assistant will have the opportunity to be part of a team of professionals who have dedicated themselves to the mission of LASROC, the provision of high-quality civil legal services to low and moderate-income litigants. ESSENTIAL FUNCTIONS • Open and maintain client case files by processing court documents and entering data accurately into case management software., • Draft, format, and proofread legal documents such as custody orders, motions, and other correspondence., • Prepare legal documents for filing and service in accordance with court deadlines and procedural requirements., • Ensure all court appointments and deadlines are properly recorded and updated., • Communicate courteously and professionally with Court personnel to obtain supplementary documents and case information as needed., • Maintain accurate and up-to-date materials and documents for hearings and trials., • Assist attorneys in organizing case materials and documents for hearings and trials., • Communicate courteously and professionally with Court personnel and clients to obtain supplementary documents and case information as needed. OTHER DUTIES • Participate in LASROC office functions including trainings, program meetings, and other LASROC office meetings., • Provide additional administrative and case support as needed., • Perform additional duties as assigned by the supervising legal assistant or division director as needed. EDUCATION, KNOWLEDGE, SKILLS & ABILITIES • Education in Paralegal Studies (ABA-approved program preferred) or High School Diploma with equivalent experience., • Serve as a Notary Public (if not currently licensed, must be able to pass the notary exam within the first six months of employment)., • High level of proficiency with Microsoft Office 365., • Experience with office technology and database systems., • Strong written and verbal communication skills are required., • Respectful and empathetic consideration for clients., • Ability to prioritize and multi-task., • Must be a team player and have a positive, cooperative work attitude., • Fluent (speaking and writing) in Spanish and English preferred., • Ability to manage deadlines and prioritize tasks effectively., • Ability to work effectively in a remote work environment (familiarity with technologies involved in a virtual work environment including Microsoft Teams, Zoom, etc. preferred)., • Commitment to social justice and a passion for serving underprivileged communities. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required for attending training sessions, conferences, or other related events. Benefits: • Hybrid Work schedule, • Paid Lunch Hour, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (More based on experience), • 96 hours of sick leave, • 48 hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • $3,000 salary differential for being proficient in a program-relevant language, • $1,800 employer contribution toward HSA or FSA, • Professional development opportunities, • Public Service Loan Forgiveness qualifying employer, • Employee Assistance Program, • Employer contribution toward parking fees The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Garnishment Services Specialist Level I (GSS I) is responsible for providing excellent support for all Paylocity’s clients that subscribe to this service (except emerging markets). Their primary duties include reading & interpreting court orders (except creditors), setting up the garnishment with correct calculation codes in HR&P Wage Attachment Wizard, scheduling welcome client calls, be able to enter multiple child supports (including prorations). The ideal candidate demonstrates an interest in the Garnishment field and has a desire for continuous learning and improvement. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Maintain garnishment rules in system to determine proper withholding from employee wages according to state rules and garnishment type., • Maintain employee garnishment data with applicable start and stop dates for each order promptly according to information contained within order and applicable deadlines. Processes ordered wage garnishments: child support, student loans, wage assignments, bankruptcy orders, state and federal tax levies., • Process E-file documents to courts (as applicable), • Responds in a timely manner to client’s garnishment inquiries., • Partner with Account Managers to provide resolution to client inquiries., • Proactively identify issues and utilize available resources to identify appropriate solutions for clients., • Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders., • Manage time effectively and prioritize tasks in order to meet deadlines., • Validate Garnishment Orders/ Writs are in compliance with local, state, federal laws and ebooks., • Provide clients guidance on garnishment compliance best practices, organizational change management and Paylocity product fit., • Ability to manage emerging markets, mid, majors clients with appropriate response time, call metrics, DOCC client service experience, provide Garnishment policy updates with Federal, state, local legislative changes., • Review GMS Community page, GMS Teams Channel for resolution to client issues and best practices., • Maintain a high level of confidentiality and discretion when handling sensitive employee information., • Completes other duties as assigned. Education and Experience • Bachelor’s Degree required., • Minimum of 1 year of experience in a client-facing role, payroll, accounting, finance, garnishment processing, and/or taxes in a customer service or shared services call center environment., • Experience in a Paylocity account manager or implementation consultant role is preferred., • Excellent communication and relationship-building skills., • Must display sophisticated writing and interpersonal communication skills., • Attention to detail., • Excellent organizational skills and ability to work independently., • Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, • Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment., • Ability to problem solve, analyze information, work in team environment, demonstrate professionalism., • Ability to understand, interpret, and apply the legal mandates and restrictions related to garnishments laws and regulations., • General knowledge of federal and state payroll regulations and garnishment laws. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $34,000 - $55,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

This role is designed for individuals who want to build long-term skills and client relationships within the travel industry while working remotely. As a Remote Travel Agent, you will help clients research, plan, and book vacations, cruises, hotels, and travel experiences based on their preferences and goals. This role combines customer service, organization, and travel planning support in a flexible remote setting. No previous travel industry experience is required. Comprehensive training, certification, and ongoing mentorship are provided. This position is well-suited for individuals who enjoy learning, client interaction, and building long-term skills in the travel industry. This is a performance-based role designed for individuals willing to invest time in developing clientele and growing professionally. Responsibilities: Assist clients with researching and booking travel experiences Recommend destinations, accommodations, and travel options based on client needs Coordinate bookings, itineraries, and travel details Communicate with clients via phone, email, and online platforms Provide professional customer service before and after travel Participate in basic marketing activities such as sharing travel content and promoting services Requirements: Must be at least 18 years of age Must reside and be legally eligible to work in one of the following countries: United States, United Kingdom, Australia, or Mexico Reliable internet access and a computer or smart device Strong communication and organizational skills Customer service skills Marketing skills are a plus Ability to work independently and manage your own schedule Interest in travel and helping others Perks & Benefits: Flexible schedule work when it fits your lifestyle Remote work operate from anywhere with internet access Training and certification provided no prior experience required Access to travel industry discounts and perks Opportunities for continuing education Scholarship program Supportive mentorship and ongoing development Access to planning tools, templates, and resources Engaging community of travel professionals for support and collaboration

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager I - Spending Accounts & COBRA (TPA/COBRA) is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. Th Account Manager I - Spending Accounts & COBRA (TPA/COBRA delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager I assumes full responsibility for maintaining and enhancing client relationships. Primary Responsibilities Responsibilities: • Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adopt behaviors as needed., • System Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Team Player - The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations: • Dependability/Follow-Up - Proficiently multitask, respond promptly, and ensure timely follow-up while maintaining deadlines., • Problem Solve - Apply critical thinking and problem-solving skills to troubleshoot and resolve client questions. Administers technical and non-technical support to clients., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness - Determines the scope of client requirements. Mentors new employees and level I's while efficiently maintaining workload. Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products - Achieves objectives by gathering pertinent data; identifying and evaluating options; recommending and executing a course of action- supporting that change until client confirmation. Being the product expert while being current on product releases and mandatory training. Education and Experience: Required • Bachelor's degree required., • Experience in customer service or retail industry, • Strong computer skills, including Microsoft Office, • Strong written and verbal communication skills, • Strong team player with attention to detail, • Essential Skills - Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience with setup and management of Tax Advantaged Plans (FSA, HSA, HRA, Commuter) and COBRA, • Experience in account management, customer service, or a similar role, with a proven ability to handle multiple complex projects and cases., • FCS (Flexible Compensation Specialist) or CCS (Certified Consumer Specialist) certification., • Bachelor’s Degree, • Self-starter with the ability to handle full portfolio of clients. Physical requirements • Ability to sit for extended periods - The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems - The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products – Being the product expert while being current on product releases and mandatory training. Education and Experience Required • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Self-starter with the ability to handle multiple projects at once Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $28/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Retirement Services Account Manager provides Tier 1 support to plan sponsors regarding retirement plan operations. The Account Manager assists with recordkeeping functions, payroll integration, compliance testing, and general plan administration inquiries. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Respond to client inquiries related to retirement plan transactions, payroll feeds, and compliance testing., • Troubleshoot issues relating to data transmission or payroll connectivity, identifying patterns, and proposing solutions., • Provide basic guidance and clear answers on plan features, contribution limits, and operational procedures., • Escalate complex issues to support external partners as needed., • Maintain accurate documentation of client interactions and resolutions., • Support annual testing and reporting cycles by coordinating data collection and validation., • Follow established processes and scripts to ensure consistent, compliant support delivery. Education and Experience • Bachelor’s degree required, • Minimum of 1 year of experience in customer service or client interfacing role, preferably in retirement or financial service, • Proficiency in Microsoft Office, • Strong interpersonal verbal and written communication skills with the ability to explain processes and instructions clearly., • Ability to manage a high volume of inbound inquiries while prioritizing tasks effectively., • Dependability in meeting service-level expectations and turnaround times., • Strong attention to detail and problem-solving skills. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $ 41,000 - $ 58,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL / Rochester, NY / Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: This role serves as a strategic partner to clients implementing Paylocity's Benefits solutions. This role partners clients to understand their benefit plans, eligibility requirements, enrollment processes, and business objectives to deliver successful implementations. The IC is responsible for gathering requirements, validating data, configuring system solutions, and guiding clients through a seamless implementation experience. Success in this role requires strong analytical skills, attention to detail, effective client communication, and the ability to manage multiple priorities in a fast-paced environment. Primary Responsibilities: • Serve as the primary point of contact for assigned benefits clients, building strong relationships and delivering exceptional customer support., • Provide guidance and support on benefits administration processes, including enrollment, eligibility, life events, carrier connections, and ongoing system functionality., • Configure and validate benefits administration solutions to align with client plan designs, compliance requirements, and organizational needs., • Support data collection, conversion, validation, and testing activities to ensure accurate system setup and implementation readiness., • Consult with clients on best practices and recommend solutions that improve administrative efficiency and enhance the employee experience., • Review and maintain client benefit configurations to ensure alignment with plan designs, carrier requirements, and organizational objectives., • Collaborate with internal teams, including Benefits Operations, Implementation, Product, and Account Management, to resolve client concerns and support client success., • Investigate and resolve benefits-related system issues, escalating complex concerns when appropriate and ensuring timely follow-up with clients., • Support benefit plan renewals, open enrollment activities, and ongoing client education related to system enhancements and best practices., • Manage multiple implementation projects simultaneously while maintaining accountability for timelines, deliverables, communication, and client satisfaction. Education and Experience: • 1+ years of experience in client-facing, implementation, benefits administration, payroll, HR technology, project coordination, or related roles., • A bachelor's degree required, • Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process., • Technical & Analytical Aptitude: Strong technical and analytical skills with experience using business applications and advanced spreadsheet functions to analyze data, identify issues, and support implementation activities. Ability to quickly learn new systems and leverage technology to drive accurate and efficient results., • Problem Solving & Resourcefulness: Applies critical thinking and sound judgment to identify issues, evaluate options, and deliver solutions that meet client needs and implementation objectives., • Organization & Project Coordination: Effectively manages multiple implementations simultaneously by prioritizing work, monitoring timelines, coordinating stakeholders, and ensuring deliverables are completed accurately and on schedule. Physical Requirements: • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $37,200 - $55,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role is responsible for supporting client implementations with a strong focus on data migration, validation, and test payroll execution. This role involves collaborating closely with Sales, Data Conversion, Implementation, and Managed Services teams to ensure successful project outcomes and identify opportunities for additional services. The consultant plays a key role in onboarding client data, driving projects to completion, and ensuring go-live dates are met. Primary Responsibilities • Collaborate internally with Sales, Implementation, and Managed Services teams to ensure successful project outcomes, • Drive projects to completion, ensuring go-live dates are met, • Play a key role in onboarding client data during the implementation process, • Proactively overcoming challenges Education and Experience • Bachelor's degree required or equivalent experience, • 1+ years of Payroll experience required, • Proficiency in Microsoft Office, especially Excel. Advanced Excel skills including pivot tables, VLOOKUP, data manipulation, and analysis, • Ability to manage multiple projects simultaneously and prioritize tasks effectively, • Certified Payroll Professional (CPP) certification is a plus, • Strong interpersonal skills and ability to work effectively in a team environment, • Demonstrate organizational and time management abilities, • Excellent decision-making, analytical, and problem-solving skills with high attention to detail., • A solid understanding of payroll compliance at the federal, state, and local levels, • Ability to communicate clearly with clients and provide excellent customer service Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $26/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

The Chester F. Carlson Center for Imaging Science at the Rochester Institute of Technology (RIT) invites applications for a Postdoctoral Research Associate to contribute to the development of remote sensing algorithms, simulation and modeling capabilities, and artificial intelligence/machine learning (AI/ML) methods in support of the goals of the joint NASA/USGS Landsat mission. The successful candidate will conduct research using the Digital Imaging and Remote Sensing Image Generation (DIRSIG) model to simulate satellite observations, evaluate instrument performance, and develop science-driven analyses that help inform future sensor requirements. The position also provides opportunities to investigate how modern artificial intelligence and scientific machine learning techniques can enhance physics-based simulation, accelerate algorithm development, and enable new remote sensing science applications. This position offers the opportunity to work at the intersection of remote sensing physics, radiative transfer modeling, computational imaging, satellite sensor design, and artificial intelligence while collaborating with leading researchers in academia and government. Essential Duties & Responsibilities • Independently conducts research including, but not limited to, constructing hypotheses, design and planning of research studies, data management, model development, conducting experiments or assessments, analysis and interpretation of results, and evaluation of research techniques, • Collaborates with internal and external stakeholders, • Ensure compliance with institutional, sponsor, and regulatory requirements, • Disseminates and publishes research results in peer-reviewed journals, reports, meetings, workshops, and conferences, • Assists in the writing of grant proposals, • May assist in teaching classes, • May mentor and assist undergraduate and/or graduate students, • May assist in managing research laboratories, • Other duties as assigned Knowledge, Skills, & Abilities • Demonstrated ability to plan and execute research, • Knowledge of applicable research methods and analytical procedures, • Knowledge of research compliance and ethics, • Knowledge of publishing/reporting requirements, • Excellent teamwork and communication skills, • Demonstrated potential for original or collaborative scholarship, • Scientific writing skills demonstrated through peer-reviewed publications, • Ability to acquire accurate, reproducible data, • Critical eye towards consistency, reproducibility, and the scientific method in general, • Excellent project and time management skills, • Strong interpersonal and mentoring skills, • Advocate for safety and ethics in the workplace, • Ability to communicate findings and effectively work with sponsors and stakeholders Minimum Education & Experience • Ph.D. or equivalent terminal degree in a related field Job Level Overview N/A FLSA Category Exempt Work Location On Campus Compensation $35,000.00 - $90,000.00 Annual Application Materials When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner. Cover Letter, Curriculum Vitae or Resume Candidates must be eligible to work in the United States. Additional Details In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to careers@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Google is seeking a highly motivated and experienced Digital Marketing Manager to join our expanding team of marketing professionals. As a Digital Marketing Manager at Google, you will play a crucial role in shaping and executing data-driven marketing strategies that support the growth of our global client base. You will be responsible for leading cross-functional initiatives that drive customer acquisition, engagement, and brand awareness across various digital channels. With opportunities to work on large-scale projects with some of the world's most innovative brands, this is a chance to make a significant impact on global marketing efforts. As a member of the Google marketing team, you will collaborate closely with internal teams including product managers, creative designers, engineers, and analytics experts. Your role will be central to driving successful digital campaigns, optimizing performance, and contributing to the overall digital strategy that accelerates our clients' success in a competitive market. Campaign Strategy & Execution: • Develop and execute comprehensive digital marketing strategies that drive brand awareness, customer acquisition, and revenue growth., • Lead integrated campaigns across a variety of digital channels, including paid media (search, display, video), social media (paid and organic), email marketing, and SEO/SEM., • Collaborate with creative and product teams to develop compelling content and messaging that resonates with target audiences., • Manage and optimize digital ad budgets, ensuring campaigns achieve KPIs while staying within budget constraints. Data-Driven Optimization: • Leverage advanced analytics tools to monitor, analyze, and report on campaign performance, identifying opportunities for optimization and growth., • Use data insights to continuously improve campaign strategies, audience segmentation, and channel performance, ensuring alignment with overall marketing objectives., • Lead A/B testing initiatives to test new approaches and refine strategies for maximum impact., • Develop detailed reports and presentations that translate complex data into actionable insights for stakeholders at all levels. Collaboration & Stakeholder Management: • Partner with cross-functional teams including product managers, designers, and engineers to ensure cohesive marketing strategies that align with business goals., • Work closely with external clients to understand their needs, deliver strategic recommendations, and build long-term relationships based on trust and results., • Support the marketing leadership team in identifying new opportunities for growth, both within existing client accounts and through new business development., • Mentor and guide junior team members, fostering an environment of continuous learning and development. Innovation & Thought Leadership: • Stay at the forefront of digital marketing trends, tools, and technologies, applying best practices to Google's marketing initiatives., • Test and experiment with new digital marketing tools and techniques to find innovative ways to drive results and enhance client experiences., • Contribute to thought leadership within the company, sharing insights, trends, and emerging digital marketing strategies with the wider team. Brand Growth & Community Engagement: • Create and execute strategies to enhance brand recognition and establish thought leadership for Google and its clients within their respective industries., • Oversee community-building initiatives through digital platforms, ensuring that Google's brand voice is consistent and engaging across all channels., • Help cultivate and maintain strong relationships with key stakeholders, influencers, and brand ambassadors to drive organic growth and brand loyalty. Experience: • 5+ years of experience in digital marketing, preferably in a leadership or managerial role with a strong track record of driving successful digital campaigns across multiple channels., • Demonstrated experience working with large-scale budgets and managing complex, integrated marketing initiatives., • Proven ability to manage client relationships, from strategic consultation to hands-on execution, with a focus on delivering results. Technical Skills: • Proficiency with digital marketing tools and platforms such as Google Ads, Facebook Ads, LinkedIn Ads, SEMrush, Google Analytics, and others., • Advanced knowledge of SEO/SEM best practices and content strategy, including technical SEO, on-page and off-page optimization, and keyword research., • Strong analytical skills with the ability to interpret data, identify trends, and make data-backed decisions to improve marketing effectiveness., • Experience with email marketing platforms (e.g., Mailchimp, HubSpot, Marketo) and CRM tools (e.g., Salesforce) is a plus. Communication & Leadership: • Exceptional written and verbal communication skills, with the ability to present complex ideas in an accessible and persuasive manner., • Experience in managing cross-functional teams, providing mentorship and leadership, and fostering a collaborative, results-oriented culture., • Strong project management skills, with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail. Education: • Bachelor's degree in Marketing, Business Administration, Communications, or a related field (or equivalent practical experience)., • Flexibility: Work in a hybrid environment that supports both in-office and remote collaboration., • Career Growth: Access to ongoing learning and development opportunities, including mentorship from Google's marketing leaders and training programs to advance your career., • Global Impact: Work with some of the world's most innovative brands and be part of a company dedicated to making a positive impact in various industries across the globe., • Culture: A diverse and inclusive work environment that values collaboration, creativity, and making a difference., • Compensation: Competitive salary, performance-based bonuses, and benefits including health, wellness, and retirement plans.

Google is seeking a highly motivated and experienced Digital Marketing Manager to join our expanding team of marketing professionals. As a Digital Marketing Manager at Google, you will play a crucial role in shaping and executing data-driven marketing strategies that support the growth of our global client base. You will be responsible for leading cross-functional initiatives that drive customer acquisition, engagement, and brand awareness across various digital channels. With opportunities to work on large-scale projects with some of the world's most innovative brands, this is a chance to make a significant impact on global marketing efforts. As a member of the Google marketing team, you will collaborate closely with internal teams including product managers, creative designers, engineers, and analytics experts. Your role will be central to driving successful digital campaigns, optimizing performance, and contributing to the overall digital strategy that accelerates our clients' success in a competitive market. • Campaign Strategy & Execution, • Develop and execute comprehensive digital marketing strategies that drive brand awareness, customer acquisition, and revenue growth., • Lead integrated campaigns across a variety of digital channels, including paid media (search, display, video), social media (paid and organic), email marketing, and SEO/SEM., • Collaborate with creative and product teams to develop compelling content and messaging that resonates with target audiences., • Manage and optimize digital ad budgets, ensuring campaigns achieve KPIs while staying within budget constraints., • Data-Driven Optimization, • Leverage advanced analytics tools to monitor, analyze, and report on campaign performance, identifying opportunities for optimization and growth., • Use data insights to continuously improve campaign strategies, audience segmentation, and channel performance, ensuring alignment with overall marketing objectives., • Lead A/B testing initiatives to test new approaches and refine strategies for maximum impact., • Develop detailed reports and presentations that translate complex data into actionable insights for stakeholders at all levels., • Collaboration & Stakeholder Management, • Partner with cross-functional teams including product managers, designers, and engineers to ensure cohesive marketing strategies that align with business goals., • Work closely with external clients to understand their needs, deliver strategic recommendations, and build long-term relationships based on trust and results., • Support the marketing leadership team in identifying new opportunities for growth, both within existing client accounts and through new business development., • Mentor and guide junior team members, fostering an environment of continuous learning and development., • Innovation & Thought Leadership, • Stay at the forefront of digital marketing trends, tools, and technologies, applying best practices to Google's marketing initiatives., • Test and experiment with new digital marketing tools and techniques to find innovative ways to drive results and enhance client experiences., • Contribute to thought leadership within the company, sharing insights, trends, and emerging digital marketing strategies with the wider team., • Brand Growth & Community Engagement, • Create and execute strategies to enhance brand recognition and establish thought leadership for Google and its clients within their respective industries., • Oversee community-building initiatives through digital platforms, ensuring that Google's brand voice is consistent and engaging across all channels., • Help cultivate and maintain strong relationships with key stakeholders, influencers, and brand ambassadors to drive organic growth and brand loyalty., • Experience, • 5+ years of experience in digital marketing, preferably in a leadership or managerial role with a strong track record of driving successful digital campaigns across multiple channels., • Demonstrated experience working with large-scale budgets and managing complex, integrated marketing initiatives., • Proven ability to manage client relationships, from strategic consultation to hands-on execution, with a focus on delivering results., • Technical Skills, • Proficiency with digital marketing tools and platforms such as Google Ads, Facebook Ads, LinkedIn Ads, SEMrush, Google Analytics, and others., • Advanced knowledge of SEO/SEM best practices and content strategy, including technical SEO, on-page and off-page optimization, and keyword research., • Strong analytical skills with the ability to interpret data, identify trends, and make data-backed decisions to improve marketing effectiveness., • Experience with email marketing platforms (e.g., Mailchimp, HubSpot, Marketo) and CRM tools (e.g., Salesforce) is a plus., • Communication & Leadership, • Exceptional written and verbal communication skills, with the ability to present complex ideas in an accessible and persuasive manner., • Experience in managing cross-functional teams, providing mentorship and leadership, and fostering a collaborative, results-oriented culture., • Strong project management skills, with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail., • Education, • Bachelor's degree in Marketing, Business Administration, Communications, or a related field (or equivalent practical experience)., • Flexibility: Work in a hybrid environment that supports both in-office and remote collaboration., • Career Growth: Access to ongoing learning and development opportunities, including mentorship from Google's marketing leaders and training programs to advance your career., • Global Impact: Work with some of the world's most innovative brands and be part of a company dedicated to making a positive impact in various industries across the globe., • Culture: A diverse and inclusive work environment that values collaboration, creativity, and making a difference., • Compensation: Competitive salary, performance-based bonuses, and benefits including health, wellness, and retirement plans. If you're passionate about digital marketing and want to help leading global brands achieve their marketing goals, we want to hear from you! Please click below to apply and begin your journey with Google. Flexible work from home options available. Compensation: $2,900.00 per month

Job Description We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained. The ideal candidate is organized, professional, detail-oriented, and enjoys helping others. Responsibilities • Respond to customer inquiries via phone, email, chat, and online platforms, • Provide accurate information regarding services, options, and availability, • Assist with reservations, scheduling, and customer coordination, • Maintain customer records and documentation, • Follow up with customers regarding requests and appointments, • Address concerns and escalate issues when appropriate, • Deliver exceptional customer service and support, • Participate in ongoing training and team meetings Qualifications • Strong communication and interpersonal skills, • Excellent customer service mindset, • Ability to multitask and manage priorities effectively, • Strong organizational and problem-solving skills, • Comfortable using online systems, email, and web-based tools, • Previous customer service, hospitality, administrative, or support experience is a plus, • High school diploma or equivalent preferred Benefits • Remote work environment, • Flexible scheduling options, • Ongoing training and development, • Supportive team atmosphere, • Opportunities for professional growth, • Recognition and performance-based advancement opportunities Ideal Candidate You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Job Description Enterprise/Sr. Sales Executive, Remote - Project Based, Part Time Internal Role Title: Door Opener Job Type: Part time, Project Based , 100% Remote, Flexible Position, Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Bachelor's degree in business, marketing, or related discipline preferred Responsibilities: • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Provide consultative sales advice to our clients and peers Additional information: • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi, • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. About Kopp Consulting: The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The purpose of the Team Lead (Client Services Supervisor) is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up, • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit, • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required, • 2 years payroll, finance, or spend management with client services or support experience, • Successful experience in escalations and at risk client retention efforts, • Project Management experience, • Proficient in SQL, MS Access or Excel, • Operations experience Preferred • 1 + years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $82,000-$85,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This position will focus on our Growth clients. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client/account manager alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings. Education and Experience: • Bachelor’s degree required, • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Strong interpersonal skills, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $79,300 - $120,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description Enterprise Sales Executive - Project Based, 100% Remote, Part Time Internal Title: Door Opener Job Type: Project-Based, Part-Time, 100% Remote, Flexible Hours Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Bachelor's degree in business, marketing, or related discipline preferred Responsibilities: • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Provide consultative sales advice to our clients and peers Additional information: • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi, • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. About Kopp Consulting: The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts, and provide insight into HR industry best practices Team Lead Responsibilities • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Requirements • Bachelor’s Degree, • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • Operations experience Preferred Requirements • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $82,000 - $87,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for employees of Paylocity's Spending Accounts and COBRA clients. In this role, you will receive, prioritize, document, and actively resolve client requests from an inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA participants, answering questions about their accounts, plans, processes, platform navigation/usage, etc. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: • Provides support to client employees with inquiries about their spending accounts, COBRA services/coverage and/or systems access/functions/navigation tied to these topics, • Establishes intra- and interdepartmental relationships to prioritize needs, communicate status and timing expectations., • Determines the scope of customer requirements to support responding to inbound inquiries regarding Spending Accounts and COBRA; Utilize critical thinking and problem-solving skills to troubleshoot and resolve questions, striving for prompt and accurate solutions., • Achieves objectives by gathering pertinent data, identifying and evaluating options, recommending and executing a course of action, • Demonstrate strong ownership of cases; ensure prompt resolution and minimizing aging cases or open items., • Maintain high inbound call availability to support customers, • Gather pertinent data, identify options, and recommend courses of action to achieve customer objectives., • Contribute to resolving challenging cases through effective de-escalation and problem-solving techniques., • Demonstrate strong ownership and follow-through of cases, ensuring prompt resolution and minimizing aging cases or open items., • Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients (verbal and written), ensuring their needs are met to their satisfaction., • Supports key back-office/compliance items such as HSA account Identity Verification Requirements: • Bachelor's Degree, • 1+ years demonstrated Client/Customer Service experience., • Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls., • Familiarity and comfort with web-based applications, • Intermediate experience with Microsoft Office, especially Microsoft Excel., • Basic project management abilities specifically related to managing high volume client requests and solutions., • Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: • Call Center Experience, • Bi-lingual Fluency Spanish and English, • Healthcare and welfare benefits concepts, • Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. #LI-AD1 Requirements:

Job Description Role: Sr. Sales Executive, Remote - Part Time, Project Based - Any Location Internal Title: Door Opener Job Type: Part-Time, Project-Based, 100% Remote, Flexible Hours Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Bachelor's degree in business, marketing, or related discipline preferred Responsibilities: • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Provide consultative sales advice to our clients and peers Additional information: • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi, • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. About Kopp Consulting: The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (EST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Continued Learning – Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Guidance – Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required • Bachelor’s degree, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Experience in payroll and/or call center environment Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This role follows a hybrid schedule, requiring three days (Tue/Wed/Thu) in the office at our Rochester, NY location and two days (Mon/Fri) remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview: The Client Account Executive is responsible for generating additional revenue through the client base. In this role, you will be developing business relationships with each client and identifying their business objectives to correctly align the appropriate Paylocity solutions to meet their business needs. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This role works on a hybrid schedule (Tues - Thur in our Rochester office), • Possess a complete understanding of Paylocity’s products, services, sales tools, and processes., • Prospect and qualify current clients for Paylocity’s HCM solutions., • Using sales and negotiation skills, present Paylocity products and services that meet clients’ needs, conduct product demonstrations via webinar, prepare and present proposals, and provide appropriate follow-up throughout the sales process., • Handle objections and collaborate with Sales Managers to determine strategic sales approaches., • Close ancillary business to meet or exceed assigned monthly and yearly sales quotas while maintaining or exceeding minimum sales activity standards., • Develop and maintain a robust sales pipeline to ensure consistent achievement of revenue targets., • Set appropriate client expectations., • Maintain customer relationship management (CRM) database., • Other duties as assigned. Education and Experience: • 1+ years of B2B full sales cycle experience (preferred), • High School diploma, GED or equivalent, • Self-driven, ambitious professional with the desire to consistently meet and exceed assigned quotas., • Ability to persuade and negotiate., • Strong active listening skills to be able to uncover client needs and objectives., • Strong written and oral communications skills to effectively present Paylocity., • Strong customer service skills., • Ability to establish priorities and work independently., • Proficiency with the internet and MS Office applications such as Word, Excel and PowerPoint. Physical Requirements: • Ability to remain in a stationary position for extended periods of time., • Ability to move around the office and interact with colleagues as needed., • Ability to operate standard office equipment, including computers, phones, printers, and copiers., • Ability to communicate effectively in person, via phone, and email., • Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages)., • Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources., • Ability to maintain focus and attention to detail for extended periods., • Ability to work at a desk or workstation for extended periods of time, including using a computer or writing. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position $55,000 - $65,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The primary function of the Supervisor, TPA/Spending Accounts (TPA Ops Team Lead) is to lead the overall day-to-day operations for their designated team. The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. They will ensure all critical aspects of client needs are met and issues resolved appropriately. They will also provide leadership, coaching, training and mentoring to their team. Primary Responsibilities • Oversee customer support channels, including phone and email support teams., • Monitor calls and emails for quality assurance and coach team members toward service KPIs, • Provide training and assist with coaching and development of new and existing team members, • Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach., • Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles, • Provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee employment status changes and performance issues, • Develop and implement action plans to improve team or individual performance, • Subject matter expert in key areas of their department, • Help create and update processes and other internal training documentation as necessary Education and Experience • Minimum 2-3 years' experience in a benefits support role. Experience in Tax advantaged plans (FSA, HAS, HRA, Commuter) role preferred., • 2+ years of leadership experience required; inclusive of leading and supporting a team, • Bachelor’s Degree required, • Experience with ownership and accountability in group responsibilities, • Previous benefits experience strongly preferred, • Previous experience with Payroll systems is strongly preferred, • Previous supervisory/mentoring experience preferred Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $61,500 - $85,100 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule (post training), requiring three days in the office at our Pittsford, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients who contact Paylocity concerning payroll/HR practices, software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client’s needs are being met. The Executive Account Manager will be developing business relationships with each of their clients. They will identify their clients’ business objectives and aligning Paylocity solutions to meet their objectives. The Executive Account Manager will represent Paylocity as the “face and voice: responsible for the experiences of Paylocity’s highest revenue and most complex clientele. Responsibilities: • Provide professional, ethical, knowledgeable, and reliable service to clients., • Develop and maintain strong relationships with an assigned portfolio of high revenue, complex clients by continuously striving to meet and exceed client expectations., • Apply critical thinking and problem-solving skills to research, troubleshoot, and walk clients through our products to solve the client’s request., • Conduct proactive meetings through conference calls and possibly onsite meetings to identify business needs and maintain high satisfaction levels of clients within the assigned portfolio., • This person must maintain expert-level knowledge of Paylocity products and partnerships to ensure each client is realizing the maximum benefit of our system., • Monitor and facilitate the resolution of open ITS(s) and participate in client conference calls with Client Relationship Managers when necessary., • Assist with special projects as assigned., • Work overtime as needed, especially during year-end., • Other duties as assigned. Requirements: • Bachelor’s degree or applicable client services/industry experience, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Prior experience in project management or problem-solving preferred, • Travel is required up to 25% across the US., • Experience in a help desk environment or software support highly desirable, • Computer skills, including Windows and MS Office programs required, • Customer service focused, • Strong communication and listening skills, • Strong problem-solving/analytical ability, • Strong mathematical aptitude, • Team orientation, • Time management, • Ability to manage change, • Dependability, • Attention to detail, • CPP highly preferred Preferred Skills: • Self-starter with the ability to handle multiple projects at once, • Excellent writing skills for business communications, • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities and work across the organization to get issues resolved, • Ability to work cross-functionally and build and maintain strong internal partnerships, • Able to identify the strengths and weaknesses of solutions or approaches to problems, • Able to deliver accurate information within required deadlines Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,059 - $85,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL, location. Candidates in, Rochester, NY or Meridian, ID, will also be considered. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Manager Implementation Ops will provide leadership, coaching, training and mentoring to PRC’s to ensure all critical aspects of Web Pay Products are set up accurately meet the client’s expectations within the specific Service Level agreement. The Manager will provide feedback to the Consultants on areas of improvement and to identify areas of success. The manager will be instrumental assisting the PRC team by providing feedback on staff performance, client issues, actions to be taken to improve department and maintain implementation success. The manager must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ensure that the client base receives the appropriate level of customer service and technical support by spending the majority of your time, but not limited to, handling unresolved and escalated client issues with prompt and courteous service., • Manage the day-to-day activities of the Implementation support staff by providing leadership, coaching and mentoring., • Work with other areas of the organization to ensure consistency in all policies and procedures., • Work with the Learning & Development department to coordinate, assess and manage employees' training needs and gaps., • Develop and implement employee motivation activities and incentives., • Handle disciplinary issues as necessary., • Responsibility for interviewing and hiring candidates., • Provide positive and constructive feedback to employees while balancing ownership and continuous improvement., • Develop and motivate team members to reach departmental goals., • Works with the Department Director to plan and schedule resources. Education and Experience • 2 years Management Experience. Experience in team development and workflow process- a matrix environment is a plus., • Bachelor’s Degree required., • Strong mathematical ability and aptitude to learn the payroll software application., • Experience in team development and workflow process- a matrix environment is a plus., • Excellent troubleshooting ability in order to handle clients’ payroll issues., • Ability to multi-task., • Excellent listening and communication skills – 100% client satisfaction is our #1 priority., • Ability to work in a fast-paced, high stress environment., • Knowledge of Microsoft Office, especially Microsoft Excel., • Project Management and/or Change Management a plus., • Knowledge of Access, SQL or Crystal Reports a plus Physical requirements: • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $85,200 - $121,700 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws.

Job DescriptionCompany Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of industry leadership, we combine deep postal expertise with modern technology to help our customers streamline operations, improve efficiency, and drive growth. Job Description Job Summary The Technical Support Specialist I serves as the first point of contact for BCC Software customers, delivering exceptional technical support and customer service via phone, email, and other support channels. This role is responsible for troubleshooting software and hardware issues, resolving customer inquiries, documenting solutions, and providing guidance on BCC Software products and industry best practices. The Technical Support Specialist I works collaboratively across teams to ensure timely issue resolution while delivering a positive customer experience. Essential Functions • Serve as the primary point of contact for customer technical support requests, delivering responsive and professional service., • Troubleshoot software, hardware, installation, and configuration issues while identifying effective solutions and ensuring timely resolution., • Develop and maintain a strong understanding of BCC Software's products, services, and industry regulations through ongoing training and self-development., • Provide customers with guidance on product functionality, postal requirements, and best practices., • Accurately document customer interactions, troubleshooting steps, and resolutions within the CRM system., • Escalate complex issues as appropriate while maintaining ownership of the customer experience through resolution., • Collaborate with internal teams, including Engineering, Product Management, and Professional Services, to resolve customer issues and improve products., • Build positive customer relationships by serving as a trusted advisor and advocate, contributing to customer satisfaction and retention., • Monitor and respond to customer inquiries through community forums and other support channels., • Identify customer needs and recommend products, services, or solutions that provide additional business value., • Submit product enhancement requests and defect reports based on customer feedback and support trends., • Create, update, and maintain knowledge base articles and internal documentation to improve support efficiency and knowledge sharing., • Demonstrate flexibility in supporting changing business needs, customer priorities, and departmental workloads., • Consistently uphold BCC Software’s mission of “How Can I Help?” through every customer interaction.Qualifications, • Associate degree in Information Technology, Computer Science, or a related technical field preferred, or an equivalent combination of education, training, and relevant experience., • Previous experience in a technical support, help desk, customer service, or call center environment preferred., • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues., • Excellent written and verbal communication skills with the ability to explain technical concepts to users with varying levels of technical knowledge., • Strong customer service orientation with a professional, patient, and positive approach., • Self-motivated with the ability to manage multiple priorities and work independently while collaborating effectively within a team., • Strong organizational skills and attention to detail., • Ability to learn new technologies, software applications, and industry regulations quickly., • Proficiency with Microsoft Windows operating systems required. Experience with Linux/Unix, Microsoft Office, networking concepts, databases, printers, and CRM systems is preferred. Additional Information Work Location This position offers remote work flexibility, with a preference for candidates located in the Rochester, NY area to enable increased in-person and onsite collaboration as business needs evolve. Physical Demands This is primarily an office-based role requiring extended periods of sitting and frequent use of hands for typing, writing, and operating standard office equipment. The position requires effective verbal and written communication. Occasional standing, walking, bending, reaching, or lifting of office supplies or small equipment up to 25 pounds may be required. Visual acuity sufficient for reading, computer work, and document review is necessary. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Position Type and Expected Hours of Work This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand. AAP/EEO Statement BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.