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Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? • Compensation & Incentives:, • Starting Salary: $20.15/hour ($40,602.25 annually)., • Differentials: +10% for evening shifts; +20% for weekends., • Benefits:, • Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more)., • Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating)., • 401(k) with up to 6% match, vested immediately., • GEICO Strive, upfront tuition assistance program (up to $5,250 annually)., • Professional Growth:, • Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills., • Workplace Flexibility:, • Complete in-office training, then opportunity to work 80% on-site and 20% off-site., • Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines., • Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You’ll Make a Difference • Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations., • Problem Resolution: Resolve customer concerns, ensuring a positive experience., • Product Knowledge: Stay informed about GEICO’s products and identify cross-selling opportunities to assist customers., • Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We’re Looking For • Experience & Qualifications:, • Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred., • An effective communicator who understands the importance of listening and being empathetic., • High School Diploma or GED required; College degree preferred., • Core Skills:, • Strong customer service, interpersonal, problem-solving, and empathy skills., • Adaptable, detail-oriented, and able to prioritize and multitask across platforms., • Availability:, • Available to work evenings, weekends, and holidays. #geico400 Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Job DescriptionCustomer Account Representative – First-Party Personal Loan Servicing Buffalo, NY | Full-Time | Starting at $17.00/hour + Up to $500/Month in Performance Bonuses Capital Management Services (CMS) is hiring for our October 12th, 2026 training class! CMS is a Buffalo-based company specializing in first-party account servicing for a nationally recognized financial institution. In this role, you will work with customers who have personal loans ranging from $8,000 to $40,000, helping them resolve recently missed payments and identify repayment solutions. This is first-party account servicing-not third-party debt collection or charged-off debt recovery. We are looking for professional, customer-focused individuals who can communicate confidently and represent our client with the highest level of professionalism. What You'll Do As a Customer Account Representative, you'll work with customers whose personal loans are between 2 and 90 days past due, helping them bring their accounts current while providing exceptional customer service. Responsibilities include: • Handle inbound and outbound calls regarding personal loan accounts., • Discuss payment options and assist customers with resolving recently missed payments., • Build rapport while maintaining a professional and empathetic approach., • Accurately review account information and document customer interactions., • Navigate multiple computer systems efficiently., • Meet individual and team performance goals while maintaining strict compliance standards.What We're Looking For, • Previous first-party collections or financial services experience preferred, • Professional phone presence and strong communication skills, • Excellent customer service and problem-solving abilities, • Comfortable working in a fast-paced, goal-oriented environment, • Basic computer proficiency and the ability to multitask, • Reliable attendance and a strong work ethicCompensation & Benefits, • Starting pay of $17.00 per hour, • Earn up to $500 per month in performance bonuses, • Fully paid training, • Paid Time Off, • Medical, Dental, and Vision Insurance, • 401(k) with company match, • Employee Referral Program, • Career advancement opportunities, • All equipment providedPaid Training Training begins October 12th , 2026 Position Details • Full-Time, • 40 hours per week, • On-site in Buffalo, NY If you're looking for a career with a stable company that values professionalism, customer service, and employee development, we'd love to hear from you. Apply today to join the Capital Management Services team! #ZR

Why Join Grace at Home? \n Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. \n \n Overview \n Reporting to the Clinical Manager, the Advanced Practice Practitioner (NP/PA) is responsible for conducting patient visits, ensuring effective collaboration, proper clinical management, documentation of visits, and high-quality patient care delivery to Grace at Home family members. This role involves direct patient care in-person and via telehealth to meet organizational goals, improve member outcomes, and provide exceptional patient care. This position is accountable for ensuring Grace at Home is positioned to innovatively deliver on its promise. They should embody Care at Home’s core values, including, Trusted, Empathetic, Committed, Humble, Creative and Community-Minded. The Nurse Practitioner will have a strong knowledge base in providing care in the home, Value Based Care, HEDIS and Stars, documentation and coding, and medical practice principles. They will stay informed about advancements in healthcare practices and disseminate relevant knowledge. \n Duties & Responsibilities \n\n • Deliver comprehensive and follow-up care through in-home and virtual visits, including AWVs, Comprehensive Assessments, Follow-up visits, and TOCs (Transitions of Care) in accordance with Medicare, Medicaid, and commercial plan requirements.\n, • Practice value-based, home-centered care focused on quality, cost reduction, population health outcomes, and patient satisfaction.\n, • Provide ongoing management of acute and chronic conditions, collaborating with multidisciplinary teams to develop and implement individualized care plans.\n, • Participate in daily huddles and interdisciplinary team meetings to enhance patient care coordination.\n, • Prescribe medications, therapies, and lifestyle interventions within scope of practice.\n, • Communicate clearly and compassionately with Family Members, supporting prevention, chronic disease management, and health education.\n, • Provide on-call backup support to the nurse line in licensed states, requiring additional state licensure for cross-coverage.\n, • Maintain accurate documentation in the EMR and demonstrate proficiency with practice management systems.\n, • Ensure compliance with clinical ethics, HIPAA, and all applicable federal and state regulations.\n, • Participate in quality improvement initiatives, professional development, and other duties as assigned.\n\n Qualifications \n\n • Education/Experience: Master’s degree in nursing or related science field required\n, • Certification/Licensure: Active and unrestricted NP/PA license required in the state of hire.\n, • Clinical: 2+ years of direct patient care as a Nurse Practitioner strongly preferred. Community-based care experience preferred. Experience with Medicare/Medicaid is preferred\n, • 2+ years of clinical experience treating complex chronic conditions and high-needs patients, Medicare and LTSS experience preferred\n, • Excellent verbal, written, presentation, and group facilitation skills\n, • Must have strong critical analytic, thinking and communication skills\n, • Computer Knowledge: Excellent computer skills required particularly Microsoft applications including Word, Excel, PowerPoint, and Outlook. Willingness to explore and learn new or unfamiliar applications that may benefit the clinical team\n, • Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced organization.\n\n The working environment and physical requirements of the job include: \n Visits are conducted in patient homes as well as remotely via telehealth. Travel to patient home is required. Any In-office work is performed indoors in a traditional office setting with air conditioning, artificial light, and an open workspace. In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. \n Equal Opportunity & Reasonable Accommodation Statement \n Grace at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. \n If you require reasonable accommodation during the application or employment process, please inform the recruiter during the hiring process. \n Disclaimer \n This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. \n Our Benefits \n Financial Well-being \n\n • Competitive Compensation: We offer competitive salaries to attract and retain the best talent.\n, • 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.\n\n Health and Wellness \n\n • Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.\n, • Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.\n, • Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.\n, • Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.\n\n Additional Perks \n\n • Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance.\n, • Commuter Benefits: Save on your commute with our commuter benefits program.\n, • Mileage Reimbursement: Get reimbursed for work-related travel expenses.\n

Job Description Position Summary At Richmond Vona, our Case Managers serve as the primary advocate and guide for clients throughout the pre-litigation process. This role is responsible for managing a caseload of personal injury matters from intake through settlement preparation, ensuring every client receives exceptional service, proactive communication, and strategic case management. The ideal candidate is highly organized, empathetic, detail-oriented, and motivated by helping clients navigate some of the most difficult moments in their lives. They are proactive problem-solvers who take ownership of their work, communicate effectively, and thrive in a fast-paced, team-oriented environment. Successful Case Managers embody Richmond Vona's core values of Winning, Always Ready, Professionalism, Precision, High-Level Communication, Accountability, and Service while delivering an outstanding client experience. About Richmond Vona Richmond Vona is a rapidly growing personal injury law firm located in Buffalo, New York. Our mission is to provide a superior level of service to our clients through personal connection, continuous communication, and relentless advocacy. Recognized as one of Inc. 5000's Best Workplaces in America and one of Buffalo Business First's Best Places to Work, we are committed to building a workplace where talented people can grow, develop, and make a meaningful impact. Core Responsibilities Client Relationship Management • Serve as the primary point of contact for assigned clients throughout the life of their case., • Build trust and rapport with clients through proactive communication and exceptional service., • Maintain regular contact with clients to provide updates, answer questions, and manage expectations., • Educate clients on the claims process and next steps throughout their case., • Identify client concerns and escalate issues appropriately when necessary. Case Ownership & Management • Manage a personal injury caseload from initial representation through settlement preparation., • Develop and maintain a strategic understanding of each case's progress and treatment status., • Ensure cases continue moving forward by proactively identifying and resolving obstacles., • Maintain accurate case notes, records, and documentation within the case management system., • Monitor critical deadlines and ensure timely completion of case-related tasks. Medical Records & Treatment Coordination • Track client treatment progress and maintain ongoing communication regarding medical care., • Coordinate requests for medical records, billing statements, imaging, and supporting documentation., • Follow up with healthcare providers to ensure timely receipt of records and updates., • Review records for completeness and identify missing information requiring follow-up., • Assist clients with scheduling concerns and treatment-related questions when appropriate. Investigation & Evidence Collection • Gather and organize evidence necessary to support personal injury claims., • Obtain police reports, witness statements, photographs, employment records, wage loss documentation, and other supporting materials., • Assist in identifying liability issues and damages-related information., • Ensure files are properly documented and prepared for attorney review. Insurance & Claim Coordination • Communicate with insurance carriers regarding claim status, coverage information, and outstanding documentation., • Monitor property damage and bodily injury claims throughout the pre-litigation process., • Coordinate submission of supporting documentation to insurance carriers as needed., • Maintain accurate records of all carrier communications and claim developments. Settlement Preparation • Assist attorneys in preparing demand packages and settlement submissions., • Organize medical records, bills, wage loss information, and supporting evidence for settlement review., • Verify lien information and outstanding balances as applicable., • Ensure files are complete and settlement-ready before attorney evaluation. Team Collaboration & Continuous Improvement • Partner closely with attorneys, legal assistants, intake staff, and leadership to achieve favorable client outcomes., • Participate in training, coaching, and professional development opportunities., • Contribute ideas to improve processes, efficiency, and client service., • Support department goals and firm initiatives as assigned. Qualifications Required • 2+ years of experience in personal injury case management, claims management, insurance, healthcare coordination, or a related field., • Strong organizational skills and ability to manage a high-volume caseload., • Excellent verbal and written communication skills., • Ability to prioritize competing demands in a fast-paced environment., • Strong attention to detail and commitment to accuracy., • Proficiency with Microsoft Office Suite and case management software. Preferred • Prior personal injury law firm experience., • Experience working with Litify, Salesforce, or similar case management platforms., • Knowledge of personal injury claims, medical treatment processes, and insurance practices. Success in This Role Successful Case Managers are proactive, accountable, and highly organized professionals who take ownership of their caseloads. They anticipate client needs, communicate effectively, maintain strong relationships, and consistently move cases toward resolution while delivering a best-in-class client experience. What We Offer Compensation • Competitive compensation based on experience and qualifications., • Performance-based bonus opportunities. Benefits • 100% employer-paid single medical and dental coverage., • Life insurance, AD&D, and disability benefits., • Vision insurance and voluntary benefits., • 401(k) with employer contribution., • Generous paid time off., • Summer hours program., • Free onsite parking. Growth Opportunities • Structured onboarding and training program., • Ongoing coaching and professional development., • Advancement opportunities as the firm continues to grow., • Exposure to complex personal injury matters and settlement strategy. Culture • Award-winning workplace culture focused on growth, accountability, and teamwork., • Regular recognition programs, team events, and celebrations., • Beautiful downtown Buffalo office environment.

Job DescriptionDescription: Objective To fulfill Hunt Mortgage Corporation’s Service Strategy Statement. “We treat our most valuable assets, our customers and employees with courtesy and respect. We will always be aware that we are assisting our customers with one of their most valuable and cherished assets, their home. We will be accurate in our estimates, timely with our responses and loan closings.” Functions • Track receipt of loan packages from closing agents, • Review each file for accuracy of closing documents and/or conditions, • Works with closing agents to obtain missing or corrected documents to complete the closed loan package, • Review closed package ensuring documents are marked/uploaded before file is shipped to end-investor, • Make sure that legible closing documentation are placed in the proper Encompass folder, • Monitor and track final investor delivery date to ensure time frame is met, • Review/obtain Investor conditions to insure quick and efficient purchasing, • Register Mortgage into MERS system upon closing, • Note delivery to Warehouse Lender, • Obtain MIC/LGC by submitting funds and data input, • Obtain, review and upload final post-closing documents, • Act as a liaison to End-Investor post closing associates, • Be a team player — KYSO service The functions of this position are subject to change and may be altered accordingly based on the needs of the organization and/or the Company President. Core Competencies • Strong eye for detail — commitment to excellence, • Strong organizational skills, • Strong communication skills, • Excellent customer service skills — empathetic, caring, sensitive, • Ability to work well under pressure, • Positive attitude and willingness to help others, • Self motivated with a strong desire to learn, • Emotional intelligence, • Professional dress and demeanor Requirements: Qualifications Education/Certification • High School degree or equivalent Required Experience — Preferred • One or more years experience in a bank or mortgage company in the closing department Required Knowledge • Familiarization with legal documents, • Proficiency with Word, Excel and LOS, • Strong communication and customer service skills, • Ability to work in a cooperative, collegial manner with other departments to accomplish Company goals and objectives

Job DescriptionDescription: Job Title: Health Related Social Needs (HRSN) Navigator Department: Health Related Social Needs Services Position Summary The HRSN Navigator will provide screenings and navigation services for anyone who meets the eligibility criteria within the WNY or Finger Lakes regions (WNYICC/FLIPA). The Navigator will take a holistic approach to coordinating a range of services to best meet the individual’s needs. The Navigator will utilize a strength-based, trauma informed, and person centered approach for screening/navigation. Screening and navigation are provided in home and community settings. Department New Directions Health Related Social Needs Services provides a holistic approach to meeting the needs of the individuals served. Agency New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Benefits New Directions takes pride in offering a comprehensive benefits package to support our employees: • Medical, dental, and life insurance, • 401k with up to 3% agency match, • 105 hours of paid time off in the first year, plus 13 agency holidays, • Flexible scheduling, • Opportunities for professional development and advancement, • A supportive agency culture where over 30% of staff have been with us for 10+ yearsCompensation $22.27 – $23.40 per hour in the first year Additional raises guaranteed Hours/Schedule Full-Time, flexible schedule Professional Development Opportunities We invest in our employees through supervision, in-service training, and opportunities for continued skill development. Staff maintain certifications including Therapeutic Crisis Intervention (TCI), First Aid/CPR, Community Safety Training, and Casey Life Skills facilitation. Position Specific Duties/Responsibilities • Navigator will provide empathetic and culturally competent screening for social determinants for health to community members telephonically, virtually and/or in-person, • Process screenings and referral intake daily including calls with potential program participants, documentation, and insurance/eligibility verification, • Navigator will receive, prioritize, monitor and triage screenings and referrals that require services connections across community-based and organizations, • Navigator will document progress and action taken with each referral and every interaction in the overseeing body (WNYICC/FLIPA) IT platforms as required, • Navigator will conduct telephonic, virtual or in home assessments with community members, • Maintain effective communication with community members and/or referring organizations to ensure acceptance and resolution of referrals by the receiving organizations or to redirect the referral to another provider if necessary, • Navigator will refer eligible youth from 0-21 to health homes and other Medicaid funded programs within agency, • Attend meetings/workgroups with the overseeing social care network, • Documentation will be done within the IT platform and transportation platforms within WNYICC/FLIPA, • Documentation will be completed within the necessary timeframes created by the overseeing SCN, • Maintain 120hrs of billable services per month, • Provide support to members who have questions or concerns regarding needs and services, • Perform additional duties as assigned by supervisorsRequirements:Knowledge, Skills, and AbilitiesNew Directions Youth & Family Services, Inc. is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions., • Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds, • Ability to work effectively with children/youth with behavioral, emotional and/or mental health challenges and their families, • Ability to accept supervision and perform as part of a team, • Ability to be flexible and adapt to change, • Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy, • Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy, • Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions. Qualifications, • Bachelor’s degree in Human Services or related field + 2 years of relevant experience*, • OR High School Diploma + 4 years of relevant experience*, • *Relevant experience includes care coordination, community-based client services, community health work, or roles in healthcare, public health, non-profits, or similar fields., • Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy, • Compliance with agency safety standards and healthy work environment practicesCommitment to Diversity, Equity, and Inclusion We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

Job DescriptionDebt Collections Representative – Hourly Pay + Unlimited Monthly Bonuses Buffalo, NY CMS is hiring Full-Time Debt Collections Representatives to join our growing team in Buffalo. In this role, you will work in a third-party collections environment, partnering with customers to resolve past-due accounts through respectful, compliant, and solution-focused conversations. As a third-party agency, we represent a variety of clients, giving you exposure to different account types and helping you build valuable collections and negotiation skills. With over 20 years of success in the Buffalo area, CMS offers the stability, support, and earning potential collectors are looking for. This is a great opportunity for both experienced collectors and motivated candidates looking to start a career in collections. Now Hiring – Paid Training Starts October 26, 2026 Start your new career with fully paid, hands-on training-no prior collections experience required. What You'll Do • Handle inbound and outbound calls for third-party client accounts, • Work with customers to create realistic and manageable payment solutions, • Maintain strict compliance with FDCPA and all applicable regulations, • Accurately document account activity and payment arrangements, • Meet or exceed performance and quality goals Schedule & Training, • Training Start Date: May 18th, 2026, • Training Schedule: Monday–Friday, 9:00 AM – 5:00 PM, • Duration: 2 weeks (fully paid), • After Training: Full-time schedule with a mix of morning and afternoon shifts Pay & Bonus Structure, • $17.00/hour – Associate's degree or higher, • $16.00/hour – No secondary education, • Unlimited monthly bonus opportunities (top performers earn significantly more), • $150 sign-on bonus after 60 days Benefits, • Medical, Dental, and Vision Insurance, • 401(k) with company participation, • Paid Time Off (PTO), • Fully paid training, • Stable, long-term career opportunity Qualifications, • Strong communication and negotiation skills, • Professional and confident phone presence, • Ability to remain empathetic, respectful, and compliant on every call, • Collections or call center experience preferred, but not required Why Join CMS?, • Established, reputable company with 20+ years in Buffalo, • Built by collectors, for collectors, • Supportive team environment with growth potential, • Uncapped earning potential through bonuses Apply Today Secure your spot in our October 26th paid training class-positions are limited! #ZR

Job Description Program Summary: Home & Community Based Support Services consists of three programs with the goal of keeping children in the home with their family by providing counseling, psychoeducation, skill building, support and linkage. Position Summary: The Family Peer Advocate provides advocacy, education, and support to families of children with mental health, behavioral health, substance use, developmental disabilities and medically fragile challenges, helping them navigate and access community resources, services, and natural supports. The Family Peer Advocate builds strong relationships with families by offering a unique, empathetic understanding of their needs and challenges, ultimately fostering safe, stable, and connected family units. Why work in a home and community-based position? A New Adventure Every Day: No more mundane desk work! Every day is different, as you'll be on the move, visiting new places, and interacting with diverse individuals. The variety of each day keeps things exciting! No Desk, No Problem: Say goodbye to being tied to a desk. If you're someone who thrives on autonomy, a home-based role is perfect for you. Whether you're in your car, out in the field, or at a client’s location, you won't be stuck in one place. A Day on the job as a Family Peer Advocate: • Serve as a trusted advocate for families, using personal experience as a parent of a child with mental health, behavioral health, substance use, developmental disabilities and/or significant medical concerns to offer authentic, informed guidance., • Assist families in accessing necessary services, supports, and resources both within the community and through waiver programs., • Actively work to connect families with natural supports, such as community groups, extended family, or peer networks., • Provide families with information about available community resources, including but not limited to educational, cultural, recreational, and mental health supports., • Help families navigate and engage with resources that are culturally appropriate, individualized to meet their needs and sustainable., • Ensure families have access to activities that enhance family cohesion and long-term stability., • Collaborate with other service providers, mental health professionals, and community organizations to ensure comprehensive support for families. Direct Family Engagement: • Meet with families in their homes and/or communities to assess needs, provide support, and facilitate access to necessary services and activities., • Work with individual parents/guardians to ensure all needs are met and to promote engagement in the larger community. What has prepared you to be a Family Peer Advocate? • Personal experience, as a parent or caregiver, raising or having raised a child with a history of emotional or behavioral challenges. (Parent or caregiver is defined as a parent, foster parent or other family member with direct responsibility for the care of a child with a diagnosis of emotional disturbance), • You are a credentialed Family Peer Advocate, • Valid NYS Driver’s License and a personal vehicle to travel to support families in their homes and the community, • A Flexible schedule that allows you to work evening and weekends to meet the needs of the families on your case load, • Have a high school diploma or G.E.D., • Deep understanding of the challenges families face and the ability to connect with families based on shared lived experiences., • Knowledge of community resources and services, particularly those available for families of children with mental health concerns., • Ability to facilitate support groups and engage families in meaningful activities. Competitive hourly pay rate of $18 to $19 depending on experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job DescriptionCompany Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. And when you become part of our Xplor Pay Direct Sales team, you also become part of the personal connection that strengthens the relationship people have with Xplor products. Job Description Are you a go-getter who thrives on freedom, flexibility, and unlimited income potential? We’re looking for motivated, self-driven sales professionals to join our growing Xplor Pay Direct Sales team in the payment solutions industry. This is a 100% commission-based opportunity with residual income, perfect for those who want to be in control of their time and income. What You’ll Do: • Go door-to-door or visit local businesses to offer payment processing solutions, • Educate business owners on how to save money and streamline transactions, • Close deals and earn activation bonus and monthly commissions + long-term residuals, • Work independently with full support and training What You Get: • Uncapped commission – top reps earn $100K+ annually, • Residual income – get paid monthly on your active accounts, • Flexible schedule – be your own boss, • Sales training and mentorship provided, • Activation bonuses paid weekly and residuals paid monthly, • Presidents Club Incentive Trip and Annual Sales Conference, • W2 Status, Health benefits and 401K You Are: • A natural communicator and closer, • Comfortable with face-to-face selling, • Resilient, self-motivated, and goal-oriented, • Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-only residual model with a portfolio ownership component. Qualifications We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. Required qualifications for this role: • Minimum 2 years of business-to-business (B2B), outside sales experience (preferred), • Previous Merchant services or payment processing sales experience would be a big plus, • Strong consultative selling skills with the ability to translate technical payment concepts into clear business value, • Valid current driver’s license and auto insurance, • Be able to work well independently and as part of a team, • Possess the ability to self-source leads through a combination of prospecting, cold-calling, and networking with a true hunter mentality, • You align with our core values, and you are simply a good human Location: You can work fully remote in this position, provided you have eligible working rights, and are able to be in the field of your team region. Additional Information What does it mean to work for Xplor? Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad. #WeAreXplorPay Before you apply To be considered for employment, you must be legally authorized to work in the United States. This applies to remote roles too, as we can only employ people who reside within the US. Xplor does not sponsor visas, either at the time of hire or at any later time. We're also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage. Please apply through our careers portal or external job boards only. We're unable to upload emailed applications, as our process requires you to answer screening questions directly. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. Interview Recording and Background Checks As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. We encourage applications from all sectors of the community. All Information will be kept confidential according to EEO guidelines. Xplor is committed to fully including all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure people with disabilities receive reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. We make it a priority to respond to every applicant.

Job DescriptionDescription: Job description Building Blocks is a multi-service developmental and educational organization founded on the principle of helping children and adults reach their greatest potential. We are seeking a Qualified Pediatric Therapists to join our team! You will evaluate and treat children with developmental delays. Responsibilities: • Evaluate children as a part of a team or independently depending on need;, • Become proficient in all testing materials used;, • Use provided templates to write a clear and concise report for the children tested and complete in a timely manner;, • Work well as part of a team to collaborate on all aspects of the evaluation;, • Adheres to all current federal and state laws, as well as Building Blocks’ policy and procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability and Accountability Act (HIPAA)., • Report immediately any suspected incidents of child abuse or neglect to the Child Abuse Hotline., • Attends staff/agency meetings remotely, • Perform all other duties relevant to the position as requested. Qualifications: • Knowledge of childhood developmental norms, • Master’s prepared graduate degree, • Physical Therapy, • Occupational Therapy, • Speech Language Pathologist, • NYS Special Education Teacher, • New York State Therapy License, • Physical Therapy, • Occupational Therapy, • Speech Language Pathologist, • Special Education: Students with Disabilities Birth - Age 6, • Outgoing, empathetic, and adaptable with the ability to connect and work with a wide range of different types of patients and personalities Requirements: • Knowledge of childhood developmental norms, • Master’s prepared graduate degree, • Physical Therapy, • Occupational Therapy, • Speech Language Pathologist, • NYS Special Education Teacher, • New York State Therapy License, • Physical Therapy, • Occupational Therapy, • Speech Language Pathologist, • Special Education: Students with Disabilities Birth - Age 6, • Outgoing, empathetic, and adaptable with the ability to connect and work with a wide range of different types of patients and personalities

Job Description Job Title: Program Coordinator ECDSS Staff Category: Full-Time Department: EPC200 Reports to: Director of Parenting Supervises: N/A FLSA Classification: Non-Exempt Effective Date: 10/15/2026 Position Summary: This human services position is office-based and will work closely with Erie County Department of Social Services (ECDSS) Case workers to receive referrals for individuals mandated to attend parenting education through EPIC. The Coordinator will enrollment participants in FIT (Families in Transition) virtual workshops, and serve as an accountability coach working with participants to prepare them for the sessions, ensure their attendance and be in the class as an observer, to create billable notes regarding the referred parent/guardian/caregiver. The Coordinator follows up individually, by video or office visit, to recap the class, discuss how learnings from the class will be implemented, and additional role-playing of the parenting strategies learned. Essential Functions: • Work directly with Erie County Department of Social Services to obtain referrals and promote parent training opportunities. Cultivate relationships with Child Protective Services (CPS) and Children’s Services (CS) to increase referrals. Cultivate independent community outreach to source referrals., • Enroll referred participants to appropriate parenting education groups., • Work very closely with internal FIT Coordinator to organize materials/paperwork., • Guide participants in EPIC programs which includes conducting initial conversation, communicating program content and dates, sending parenting materials to participants, reminders of workshop dates/times., • Attend workshops as an observer and monitor participants in EPIC programs., • Ensure completion of required case paperwork., • Enter case notes and record service-related tasks daily., • Provide weekly follow up and one on one support and parent coaching after each discussion group., • Serve as back-up FIT Facilitator on an as needed basis (training provided)., • Work with ECDSS Caseworker to maintain reporting requirements, data entry, evaluation forms, and other contract requirements., • Review assessments and refer parents to appropriate EPIC programming and other resources as needed., • Communicate with supervising director to maintain dignity and safety of participants, facilitators and staff., • Other relevant duties as assigned by management., • Assessor and Navigator for the New York 1115 Medicaid Waiver connecting eligible participants to needed services, such as housing, nutrition, transportation, health care and parenting needs., • Interface with WNYICC (Western New York Integrated Care Coordination) to obtain screened and eligible referrals for the 1115 Medicaid Waiver program., • Work within the community to identify potential participants by submitting a referral through the WNYICC portal to assess needs and eligibility., • Provide empathetic and culturally competent screening for social determinants of health to community members by telephone, virtually and/or in-person., • Be knowledgeable of appropriate social care services to refer eligible participants that address the social factors impacting health, such as housing, employment, food and transportation., • Grow a network of resources for participants by connecting with other community agencies., • Administrative functions:, • Maintain reporting requirements, data entry, evaluation forms, and other contract requirements through ECDSS Connections online system., • Report participant attendance to inquiring sites ensuring a valid release of information form is on file., • Prepare billing for finance as required., • Complete quarterly stakeholder reporting., • Work with Finance department on policies and procedures., • Ensure accurate data collection and data entry of participant information., • Completion of appropriate paperwork for tracking and recordkeeping. Knowledge, Skills and Abilities: • Strong personal initiative to motivate participants., • Strong communication skills to convey neutrality and supportiveness., • Strong attention to detail, organizational skills to ensure participants’ attendance., • Strong ability to multitask and meet deadlines., • Confidence speaking during needs assessment consultations and in group settings., • Effectively build and maintain external and internal relationships and provide a high level of service., • Ability to work within a team structure as well as independently., • Competency working with diverse cultural and ethnic populations., • Ability to interact with participants using a strengths-based approach., • Demonstrated capability to conduct oneself in a calm and professional demeanor when dealing with people and/or with difficult situations., • Ability to maintain participant confidentiality at all times., • Comfortable working with at risk participants, including those with mental health diagnosis., • Actively contributes to a positive work culture. Education and Experience: • Associate’s degree in a related field and a minimum of three (3) to five (5) years’ relevant experience or Bachelor’s degree in a related field and a minimum of two (2) years’ relevant experience or Master’s Degree and one (1) year’s relevant experience in Human Services. Prior experience as a trainer or teacher is valuable., • Case management and systems navigation experience., • Experience connecting people in need to resources (food, shelter, transportation)., • Computer skills including proficiency in Microsoft Word and Excel., • Database experience, Salesforce experience preferred (will train)., • Experience working with ECDSS and Connections systems helpful (will train)., • Mandated Reporter Certification (EPIC will provide). Physical Requirements/Working Conditions: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Mainly weekdays, but must have the flexibility to work schedule that is accommodating to participants, which includes some evenings and weekends., • Must have a suitable remote/work space to attend and/or facilitate virtual workshop., • While performing the duties of this job, the employee is regularly required to stand, walk, and sit for long periods of time., • The employee is required to regularly reach with arms and hands; use hands to handle. Hands and fingers frequently perform repetitive motion including typing/keying., • Occasionally the employee will lift and/or move up to 50 pounds., • This job requires close vision, peripheral vision, depth perception and the ability to adjust focus., • Employee is required to regularly talk and hear., • Must have reliable transportation.

Job Description Commercial Lines Account Manager Assistant Patriot Growth Insurance Services | Williamsville, NY | Hybrid | Full-TimeWhy This Role Matters As an Assistant Account Manager, you'll play an important role in supporting clients, producers, and account management teams while helping ensure a responsive and seamless insurance experience. Your attention to detail, client service mindset, and ability to manage multiple priorities will help strengthen client relationships, support retention efforts, and contribute to the agency's overall success. In this role, you'll work closely with account managers, carrier partners, and internal departments to support policy administration, client communications, documentation management, and ongoing service activities. You'll gain valuable exposure to both commercial and personal insurance operations while helping clients navigate coverage questions and policy needs. How You'll Make an Impact • Support account management activities by assisting with policy changes, endorsements, certificates of insurance, and client service requests., • Help identify coverage gaps, policy enhancements, and cost-saving opportunities that align with clients' evolving insurance needs., • Assist in preparing insurance proposals, renewal materials, and coverage presentations for prospective and existing clients., • Respond promptly to client inquiries, helping resolve questions related to coverage, billing, claims, and policy administration., • Maintain accurate policy documentation and account records within agency management and CRM systems., • Collaborate with producers, accounting partners, carrier representatives, and internal team members to support exceptional service delivery., • Contribute to agency growth efforts by supporting prospecting activities, marketing initiatives, and industry networking opportunities.Who You Are, • Client-focused and committed to delivering responsive, professional service., • Organized and detail-oriented, with the ability to manage multiple projects and deadlines effectively., • A proactive problem-solver who enjoys helping clients find solutions to their insurance needs., • Collaborative and supportive of team goals, while maintaining accountability for individual responsibilities., • An effective communicator who can explain insurance concepts clearly and professionally., • Adaptable and eager to learn in a fast-paced agency environment., • Committed to maintaining confidentiality, professionalism, and strong ethical standards.What You BringDay One:, • 1+ years of experience in an administrative, account management, insurance, or related client service role., • Active New York Property & Casualty Insurance License., • Basic knowledge of commercial and personal lines insurance products, coverages, policies, and procedures., • Strong written and verbal communication skills., • Ability to provide empathetic, responsive, and professional support to clients and colleagues., • Strong organizational skills and attention to detail., • Problem-solving and critical-thinking abilities., • Proficiency with CRM systems, Microsoft Office Suite, and other client service technology platforms., • Ability to work collaboratively in a team-oriented environment., • Commitment to maintaining confidentiality and handling sensitive information appropriately.Valuable Additions:, • Experience working in an independent insurance agency environment., • Familiarity with agency management systems and insurance carrier platforms., • Experience assisting with insurance proposals, renewals, endorsements, certificates, or billing activities., • Knowledge of insurance contract review and policy documentation processes., • Exposure to commercial insurance, personal insurance, or both., • Demonstrated commitment to professional development and staying current on insurance industry trends and regulations.Real Benefits for Real Life At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits. Highlights Include:, • Multiple medical plan options, with preventive care covered at 100%, • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions, • Employer-paid short-term and long-term disability coverage, • Paid parental leave, • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave, • Competitive 401(k) company match to help you build your financial future, • Comprehensive dental and vision coverage, • Employee Assistance Program with confidential mental health, legal, financial, and work-life supportAbout Patriot Growth Insurance Services At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do. Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com. Pay Range: Posted below* *Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays. Pay Range $24.04—$26.44 USD

Job DescriptionAbout AutoFi AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. AutoFi’s dynamic selling platform empowers dealers to sell vehicles more efficiently and profitably, both online and in the showroom. We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and JP Morgan Chase. Our team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We’re empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We’ve never been more excited about the opportunity in front of us to help transition the auto industry from offline to online. If changing a trillion-dollar industry sounds exciting, we’d love to hear from you. For more information, visit www.autofi.com. About the Role AutoFi is looking for a customer centric Strategic Accounts Executive ready for a move that enables your dealership expertise and growth. You will manage your own Book of Business in a regional area. This role will require onsite dealer visits, average week consists of 4 days a week in stores, overnight travel 50% which are crucial to the success of our partner relationships. Responsibilities You have a solid understanding of dealership variable operations, including, but not limited to: Finance & Insurance, Sales, Sales Management, processes, software, and performance reporting systems. You should be able to demonstrate a practical understanding of best practice digital sales processes, operating practices, Desking deals, integrations with vendors, CRM and DMS software tools. You may currently be working with a Automotive Software Vendor, managing dealership accounts from training delivery through ongoing account servicing and support, looking for your next challenge. Experience working with Vehicle Sales Teams (Sales People, Sales Managers Internet/BDC, and F&I Managers) integrating our software platform and processes into their dealerships. Provide training and insight on best practices that will leverage and drive the dealers' business. You will own the ongoing relationship with your dealers, which will include KPIs to ensure increased adoption, driving transactions, ensuring retention and delivering satisfaction. You will need to be as comfortable speaking to a customer as you would a Sales Person, a Sales Manager, a Dealer Principal, a C-Suite or a Manufacturer. Requirements Be assertive and persuasive Have a disciplined systematic approach to work Detail-oriented and analytical Strong work ethic 3+ years of relevant experience with a history of delivering results Highly computer literate, Google Suite Good follow up and organizational skills Quick to adapt to new technology and tools Have a working knowledge of common DMS systems, F&I systems, and F&I tools Proficient user of automotive CRM software Thrive in a multi-tasking environment and be able to adjust priorities on-the-fly Have excellent verbal, written and presentation skills Relationship builder Continuous learner + commission $50,000 ++ (uncapped) & $15,000 variable bonus for hitting KPI's What's in it for you: • We offer full training and a competitive total rewards package along with great benefits - Medical, Dental & Vision coverage - 100% premium coverage for employee / 50+% for dependents - Flexible work hours - Remote environment - Competitive pay - Visionary leadership team - Growth opportunities within a dynamic culture - Wellness & cultural initiatives (fitness challenges, wellness webinars, virtual games, regional activities, etc.) - Up to $1K per year for employee professional development - Stock options - we are all owners! Individual compensation decisions are based on a number of factors, including the candidate’s experience and qualifications and local market conditions. Please note, the foregoing salary range does not reflect an employee’s total compensation package, which may include bonus, company equity, and health benefits. AutoFi is an equal opportunity employer. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. Personal Information submitted as part of your application is subject to our website privacy policy, located at https://www.autofi.com/privacy-policy/ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency is built on consistency, accountability, and creating an environment where people can succeed while enjoying the process. We’re a team that values hard work, ownership, and showing up every day ready to get the job done. We keep things engaging and rewarding throughout the year. From January through March, we run a promotion with prizes and opportunities to earn extra PTO. We also enjoy weekly rewards like lunch from local restaurants, fun in-office competitions, and even small daily workouts to keep energy high. Starbucks surprises are a regular treat, and our annual off-site fall planning meeting includes meaningful speakers and team-building activities. Our office culture is driven, fun, and team-oriented. We’re looking for someone who can take ownership of their role - someone reliable, consistent, and self-motivated who can work independently and contribute to a team that works hard and enjoys winning together. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Dan Schmidt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Must obtain insurance licensing before start date.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency is built on consistency, accountability, and creating an environment where people can succeed while enjoying the process. We’re a team that values hard work, ownership, and showing up every day ready to get the job done. We keep things engaging and rewarding throughout the year. From January through March, we run a promotion with prizes and opportunities to earn extra PTO. We also enjoy weekly rewards like lunch from local restaurants, fun in-office competitions, and even small daily workouts to keep energy high. Starbucks surprises are a regular treat, and our annual off-site fall planning meeting includes meaningful speakers and team-building activities. Our office culture is driven, fun, and team-oriented. We’re looking for someone who can take ownership of their role - someone reliable, consistent, and self-motivated who can work independently and contribute to a team that works hard and enjoys winning together. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Dan Schmidt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Must obtain insurance licensing before start date.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency opened in November 2011 and is a growing team currently made up of two team members plus myself, with plans to expand. Before becoming an agent, I worked in sales and as a State Farm team member, which helped build a strong foundation in both customer relationships and business development. I’m a second-generation State Farm agent, born and raised in Cheektowaga, and proud to serve my hometown community. I’m also a graduate of the University at Buffalo and come from a family deeply rooted in the industry. We stay highly involved in the community through the Cheektowaga Chamber of Commerce, local events, and support for the Buffalo Police and Fire Departments. We also participate in community golf tournaments and other local initiatives. For our team, we offer life insurance, paid gym membership, health benefits, reimbursement for licensing costs, professional development opportunities, and a strong focus on work-life balance. Our office culture is high-performing, growth-driven, and always learning. We’re building a winning team and looking for someone who sees the bigger picture - someone who is entrepreneurial, hungry, and driven to help others. The right person will be a strong communicator, problem solver, and relationship builder who wants to grow and succeed as part of a motivated team. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Austin Czaja - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Salary Plus Commission, • License Reimbursement, • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Michael Casseri - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain client records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Strong communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job Description Join a team that makes an impact at Endeavor! Our Certified Community Behavioral Health Clinic (CCBHC) is an innovative approach to treatment designed to treat the whole person through a comprehensive range of services - offering mental health, substance use, domestic violence, anger management, and sexual abuse prevention services under one integrated model. We are seeking full-time (37.5 hours/week) Counselors to join our 1131 Broadway Clinic, which specializes in the forensic treatment of adults, meaning individuals involved in the criminal justice system. Many of our people are referred to us by legal supervision and mandated to engage in services. All Counselors receive extensive training and certification essential for working with this under-served population. Through evidence-based practices and a mix of group and individual therapy, this team of dedicated counselors collaborates to improve lives, change behavior patterns, and make our community better and safer. What You’ll Do At Endeavor, our Counselors function as members of a multidisciplinary treatment team. A successful candidate should be flexible, open-minded, and empathetic. • Provide individual and group therapy utilizing a range of evidence-based practices and curriculum, • Assess risk and needs utilizing a comprehensive bio-psycho-social assessment and developing treatment goals, • Demonstrate strong clinical decision making and judgment skills while independently managing an integrated caseload of people pursuing forensic, mental health, and substance use goals, • Engage in continuing education and training, fostering the skills necessary to effectively treat high-risk populations, • Participating in multidisciplinary treatment team meetings and communicating appropriately with referral sources, • Foster cultural competence and sensitivity when working with people, people’s supports, referral sources and coworkers., • Responsibility for ensuring compliance with all agency policies, procedures, and governmental regulations including, but not limited to HIPAA What We’re Looking For • Must possess a master’s degree from a recognized college or university in a mental health counseling or social work-related field and be eligible for license within 18 months of hire (LMSW, LCSW, LMHC, LMHC-P, etc.), • One year of direct service, post-graduate, experience preferred, but not required., • Demonstrates a knowledge base upon which they can provide direct clinical service and advisement Compensation and Benefits • Salary: $55,267.65 - $68,776/year depending on education, experience, and credentials., • Potential to earn an additional $4,000 per year through performance-based bonuses., • Medical, dental, and company-paid vision insurance, • Company-paid life insurance, AD&D, and long-term disability, • Optional short-term disability and additional life/AD&D coverage, • 401(k) with employer contribution, • Generous PTO, sick time, and 10 paid holidays, • Employee Assistance Program, • Discounted pet insurance, • Eligibility for student loan forgiveness through programs like HRSA and Public Service Loan Forgiveness Why Join Endeavor? You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire #zr

We’re looking for a dedicated and empathetic professional to join our team as a High-Ticket Closer for the HOPE Program — a proven $5,000 program that has already supported over +800 women on their fertility journeys. This is a remote, commission-based role where you’ll connect with women who are seeking a natural and holistic path to fertility. You’ll be speaking with warm, pre-qualified leads from our engaged organic audience — women who already know our work and are financially prepared to invest. Your role is to listen deeply, build trust, and guide them in making one of the most important decisions of their lives. Compensation This role is 100% commission-based with strong earning potential: • 10% commission With a $5,000 price point, each enrollment can generate $500 in commission, offering substantial monthly income for motivated closers. Why This Role Matters The HOPE Program consistently delivers outstanding results, with dozens of testimonials, a proven sales script, and a refund rate under 2% — far below industry averages. You’ll be representing a truly life-changing offer that gives women hope and real solutions. Who We’re Looking For • Experienced in high-ticket enrollment calls (coaching, health, or personal development preferred)., • Compassionate, empathetic communicator able to connect with women in vulnerable moments., • Resilient, self-motivated, and grounded, even after challenging calls., • Coachable and open to feedback while maintaining authenticity., • Professional, punctual, and reliable., • Growth-oriented, committed to developing your skills and impact. What You’ll Be Doing • Taking 2-3 scheduled enrollment calls per day with warm, qualified leads., • Following a proven sales framework and script to guide conversations., • Listening closely to prospects’ challenges and clarifying if the HOPE Program is the right fit., • Representing the program with integrity, care, and professionalism., • Collaborating with our team through ongoing training and support.

Job Description Join our team as a Family Peer Advocate, where your personal experiences and empathetic approach will help empower families! This position is part of a multidisciplinary team that identifies and implements strategies to effectively reach out to parents of children with serious emotional disturbances and/or at risk for such disturbances. In this vital role, you will use your personal experiences and knowledge to support families navigating the behavioral health system. Your empathetic approach and advocacy skills will empower families to access resources and build resilience, contributing to their overall well-being and success. Life experience with advocating for the needs of a child within systems such as mental health and education as a parent or guardian is a NYS requirement for this position. The Family Peer Advocate works with staff to meet parents, identify and survey the needs of families, assist in developing and facilitating parent support groups and other activities, and serves as an advocate for both specific and general parent needs. The Family Peer Advocate must possess the knowledge and skills to effectively advocate for the needs of parents and families, possess knowledge of community resources, have the ability to communicate well with others, and effectively network with community organizations. What You’ll Do • Attends conferences and meetings with parents to assist them in accessing services, • Assists in identifying problems that prevent families from accessing services and working with providers to develop alternatives, • Assists in linking families with school and community services, • Supports families in adjusting to new services, • Develops and implements activities to involve parents and families, • Conducts Parent and Family Support Groups, • Assists in developing and implementing consumer satisfaction measures for families, • Assists in obtaining input and feedback from families, • Monitors and ensures the recording of all contacts and services delivered, • Ensures that all required forms and documentation are completed What We’re Looking For • Life experience with advocating for the needs of a child within systems such as mental health and education as a parent or guardian is a NYS requirement for this position, • Verbal and written communication skills are necessary for advocacy, facilitating small groups, and writing reports, • Should demonstrate knowledge of resources in the community and familiarity with the child mental health system, • A valid NYS Drivers License and access to a motor vehicle to make community visits Compensation and Benefits Salary: $18.13- $22.66/hour depending on experience. • Medical, dental, and company-paid vision insurance, • Company-paid life insurance, AD&D, and long-term disability, • Optional short-term disability and additional life/AD&D coverage, • 401(k) with employer contribution, • Generous PTO, sick time, and 10 paid holidays, • Employee Assistance Program, • Discounted pet insurance, • Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness Why Join Endeavor? You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #zr

Job Description Join our team as a Family Peer Advocate, where your personal experiences and empathetic approach will help empower families! This position is part of a multidisciplinary team that identifies and implements strategies to effectively reach out to parents of children with serious emotional disturbances and/or at risk for such disturbances. In this vital role, you will use your personal experiences and knowledge to support families navigating the behavioral health system. Your empathetic approach and advocacy skills will empower families to access resources and build resilience, contributing to their overall well-being and success. Life experience with advocating for the needs of a child within systems such as mental health and education as a parent or guardian is a NYS requirement for this position. The Family Peer Advocate works with staff to meet parents, identify and survey the needs of families, assist in developing and facilitating parent support groups and other activities, and serves as an advocate for both specific and general parent needs. The Family Peer Advocate must possess the knowledge and skills to effectively advocate for the needs of parents and families, possess knowledge of community resources, have the ability to communicate well with others, and effectively network with community organizations. What You’ll Do • Attends conferences and meetings with parents to assist them in accessing services, • Assists in identifying problems that prevent families from accessing services and working with providers to develop alternatives, • Assists in linking families with school and community services, • Supports families in adjusting to new services, • Develops and implements activities to involve parents and families, • Conducts Parent and Family Support Groups, • Assists in developing and implementing consumer satisfaction measures for families, • Assists in obtaining input and feedback from families, • Monitors and ensures the recording of all contacts and services delivered, • Ensures that all required forms and documentation are completed What We’re Looking For • Life experience with advocating for the needs of a child within systems such as mental health and education as a parent or guardian is a NYS requirement for this position, • Verbal and written communication skills are necessary for advocacy, facilitating small groups, and writing reports, • Should demonstrate knowledge of resources in the community and familiarity with the child mental health system, • A valid NYS Drivers License and access to a motor vehicle to make community visits Compensation and Benefits Salary: $18.13- $22.66/hour depending on experience. • Medical, dental, and company-paid vision insurance, • Company-paid life insurance, AD&D, and long-term disability, • Optional short-term disability and additional life/AD&D coverage, • 401(k) with employer contribution, • Generous PTO, sick time, and 10 paid holidays, • Employee Assistance Program, • Discounted pet insurance, • Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness Why Join Endeavor? You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #zr

My client, Digitech Computer, is seeking a Patient Call Center Specialist to work remotely full‬‭ time. Digitech is seeking a representative to handle patient calls that come into the Patient Call Center line.‬ The specialist will he helping patients understand their ambulance bill, discuss payment options and accept payment over the phone. The ideal candidate will have experience working in a call center with a daily quota to meet, and have knowledge of health insurance, copays, deductibles and EOB's. ‭This position is part of a remote Call Center, and requires an individual who demonstrates‬ professionalism, empathy, and accountability, and the ability to stay calm under pressure and‬ handle large call volumes. This is a full-time direct hire position.‬ ‭ This is a fully remote position. Work from the comfort of your home. All necessary equipment will be provided so you can succeed in the role. Organizational Impact: In this role for Digitech, you are our brand ambassador for our clients and the patients that they serve. You impact your line of business by ensuring all health insurance rules, regulations, and timely filing limits are adhered to and identifying and addressing issues and finding resolutions. Digitech’s parent company, Sarnova, is the leading national specialty distributor of health care products in emergency medical services (EMS) and respiratory markets and is the industry leader in revenue cycle management within emergency medical services (EMS). The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, EMP and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management. Responsibilities • Answer heavy call volume in a remote call center environment‬, • Make outbound calls to patients with outstanding balances to discuss payment options and obtain health insurance information, • Answer patient questions and address concerns in a friendly and empathetic manner‬, • ‭Forward calls as necessary to alternate billing departments‬, • ‬‭Determine resolutions to customer issues while adhering to our client rules and‬ expectations‬, • ‭Follow through with all requests, which may require calling alternate parties, emailing or‬ faxing information‬ ‭ Qualifications • The ideal candidate will have experience working with patient invoicing from the provider side, • Strong computer skills with a basic understanding of MS Outlook, Word, and Excel, • Minimum typing speed of 40 wpm, • Ability to handle large volumes of work while meeting tight deadlines, • Experience in an environment where calls were monitored and scored as well as metrics applied to individual performance is helpful, • Ability to deal calmly and effectively with situations via telephone while maintaining and promoting a positive company image, • Excellent communication skills, both written and verbal. Able to present information and solutions in a professional and courteous manner, • Excellent attention to detail and accuracy, • Able to organize and prioritize tasks in order to complete all work assigned Benefits: • 3 weeks of PTO, increases with tenure, • 9 paid holidays, • Volunteer Leave, • Tuition Reimbursement, • Company funded Wellness Account, • Medical, Dental, Vision and Life insurance, • 401(k) plan The pay range for this role is $18-20/hr., depending on experience Digitech’s mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity. This is an ongoing pipeline posting, and applications will be accepted on a rolling basis.

Legal Case Manager Salary $50-60k Location: Mobile, Alabama Employment Type: Full-Time Schedule: Monday–Friday, In-Office A respected personal injury law firm in Mobile is seeking an experienced and organized Legal Case Manager to join its team. This position will be responsible for managing personal injury cases from initial intake through resolution while providing compassionate, professional support to clients throughout the legal process. The ideal candidate will have experience in a personal injury law firm or similar legal environment, strong organizational skills, excellent communication abilities, and the ability to manage multiple cases and deadlines simultaneously. Key Responsibilities • Manage a caseload of personal injury matters from intake through settlement or resolution, • Serve as a primary point of contact for clients, providing timely updates and responding to questions throughout their case, • Collect, organize, and maintain medical records, bills, insurance information, correspondence, and other case documentation, • Communicate with medical providers, insurance companies, attorneys, and other parties involved in each case, • Monitor treatment, appointments, medical records, and outstanding documentation, • Track case deadlines, follow-ups, insurance claims, and settlement-related activities, • Assist attorneys with case preparation, including gathering documentation and maintaining accurate case files, • Review medical records and bills for completeness and accuracy, • Communicate with insurance adjusters regarding claims and case status, • Assist with settlement demands, supporting documentation, and other case-related correspondence, • Maintain detailed and accurate case notes and documentation within the firm's case management system, • Follow up consistently with clients, providers, insurance companies, and other parties to keep cases moving forward, • Protect confidential client information and maintain professionalism at all times, • Perform additional administrative and case-support duties as needed Qualifications • Previous experience as a Legal Case Manager, Legal Assistant, Paralegal, or similar role preferred, • Personal injury law experience strongly preferred, • Knowledge of personal injury claims, medical records, insurance claims, and settlement processes, • Strong organizational and time-management skills, • Excellent written and verbal communication skills, • Ability to manage a high-volume caseload while maintaining attention to detail, • Comfortable communicating with clients who may be dealing with stressful or difficult circumstances, • Proficiency with Microsoft Office and legal case management software, • Ability to work independently while also collaborating effectively with attorneys and support staff, • Strong follow-through and problem-solving skills, • High level of professionalism, discretion, and confidentiality What We're Looking For The successful candidate will be someone who is organized, dependable, empathetic, detail-oriented, and proactive. This person should be comfortable taking ownership of their caseload, communicating confidently with clients and outside parties, and ensuring that important case tasks and deadlines do not fall through the cracks. Legal experience in personal injury is highly preferred, but candidates with strong case management, client service, and administrative experience may also be considered.

About Sapio Sciences Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions. Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easy for scientists, laboratory, and bio/informatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting. Working at Sapio At Sapio, we’re not just building lab informatics solutions. We’re creating tools made for the scientist and motivated to make the world a better place. We understand that lab informatics is about more than managing data or connecting workflows. It’s about making life easier for the scientist and making scientific progress faster for everyone. Our platform delivers the levels of configurability, usability and insight that scientists have only ever dreamed of. We’re a team of scientists, developers and innovators who question convention and stay focused on what matters most - advancing drug discovery science. We challenge the status quo and respond to the needs at the heart of science with powerful solutions that are simple to use, effortless to evolve and downright easy to love. As part of the Sapio team, you’ll work in a collaborative and forward-thinking environment where your ideas are valued, your growth matters and your work makes a difference. We’re proud to partner with leading labs around the world, from ambitious start-ups to global organisations, who trust Sapio to support discovery, development and diagnostics with industry-first science-aware solutions. Position Summary Sapio Sciences is looking for an experienced professional who can deliver strategic insights combined with an outcome-focused mindset, ensuring our customers feel guided, consulted, valued, understood, and empowered. Responsible for fostering strong relationships while creating new contacts, anticipating needs, and going above and beyond to provide exceptional experiences for each customer. Living the Sapio brand and becoming a trusted partner will guide all activities. It is also critical to ensure our customers realize the full potential of our solutions, supporting long-term value realization, and meeting strategic objectives. The CSM will work closely with customers and internal teams to proactively identify areas for improvement, helping drive growth and ongoing success. Remote (EST): Candidates must live and work within the US Eastern Time Zone. Key Responsibilities: Customer Relationship Management • Ability to assist customers and understand the scientific language of ELN/LIMS and AI, • Provide customer consultation on best practice related to data management, laboratory execution and AI exploration and adoption Drive usage, time to value, and user adoption while developing and tracking KPIs to measure Customer Health and report accurately to the management team • Cultivate and maintain strong, trusting relationships with customers through regular, personalized communication and support including QBRs, • Develop and identify new opportunities for Sapio to deliver value to clients aligned with existing and emerging solutions, • Work in partnership with Commercial team to develop Account Plans, action plans and messaging in order to align activities across the customer life cycle that align with client strategic goals and business initiatives, • Actively listen to customer needs and concerns, displaying empathy and a solution-oriented approach in every interaction, • Serve as the customer’s advocate internally, collaborating with other departments to ensure their voice is heard and their needs are met, • Track and report on customer success metrics and KPIs to inform strategic improvements Onboarding and Orientation • Guide new customers through a welcoming onboarding process, focusing on clear, friendly, and supportive communications to ensure they feel confident with our products/services, • Support new customer onboarding by ensuring pre-partnership expectation and goals are effectively transferred to the post-sale team and reflected in Sapio deployment plans, • Develop and implement onboarding materials for the Sapio partnership Customer Support and Issue Resolution • Proactively monitor customer accounts to identify any challenges they may be experiencing and offer empathetic, proactive solutions, • Develop and execute customer success plans to drive adoption, satisfaction, and retention, • Maintain close customer communication, gathering feedback at key milestones and sharing insights with internal teams, • Conduct milestone surveys to track satisfaction, guiding customers through each stage from implementation to post-go live, • Monitor customer health metrics to proactively identify and address potential risks, • Resolve customer issues promptly with a calming, solution-driven approach that minimizes customer stress and frustration, • Anticipate needs and provide tailored support, ensuring each customer feels respected and valued Customer Education and Advocacy • Coordinate with internal teams, customer workshops, webinars, and check-ins, aimed at educating customers on product features, best practices, and tips that can maximize their success, • Actively pursue contact expansion increasing our network inside the account with a focus on altitude elevation and horizontal expansion with the goal of finding new opportunities to solve the client’s most important problems, • Be a customer advocate internally, highlighting areas where customer experience can be improved and advocating for changes with a focus on empathy and understanding, • Strive for 100% referenceable customer base Hospitality-Driven Engagement • Design and implement customer touchpoints with a hospitality mindset, ensuring every interaction feels personable, attentive, and helpful, • Take a concierge-style approach to customer needs, going above and beyond in helping them access the resources, training, or support they need to thrive Desired Education/Experience: • Bachelor’s degree in Bioinformatics/ Laboratory informatics, Information technology with scientific applications, Life Sciences, Scientific computing or Data Management, Hospitality, Communications or Public Relations or a related field, • Experience in Customer Success in Life Sciences: Prior experience (10+ yrs) in customer success or account management-related roles in scientific software industries Required Skills & Abilities: • Empathetic Communication Skills: Strong interpersonal skills with a focus on empathy, patience, and understanding, • Problem-Solving Skills: Ability to anticipate challenges and provide creative, customer-centered solutions, • Organizational Skills: Strong organization and multitasking abilities to manage multiple customers’ needs and schedules effectively, • Team-Oriented Mindset: Collaborative spirit, with a genuine desire to work closely with team members to enhance customer satisfaction, • Proficiency with CRM and customer success tools, with experience in survey data analysis as a plus, • Global travel to client sites The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Our People At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka EMBRACE: • Embrace the future • Make a difference • Be true partners • Remember why we’re here • Act with empathy • Commit to transparency • Excel in quality These values shape how we work, how we grow, and how we deliver impact for our clients every day. Reasonable Adjustments We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, at any stage across the application, interview & assessment processes then please let us know. We will work with you to support your needs in confidence. Diversity, Equity & Inclusion We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law or regulation. We intend that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development About Our Agency Our agency is built on consistency, accountability, and creating an environment where people can succeed while enjoying the process. We're a team that values hard work, ownership, and showing up every day ready to get the job done. We keep things engaging and rewarding throughout the year. From January through March, we run a promotion with prizes and opportunities to earn extra PTO. We also enjoy weekly rewards like lunch from local restaurants, fun in-office competitions, and even small daily workouts to keep energy high. Starbucks surprises are a regular treat, and our annual off-site fall planning meeting includes meaningful speakers and team-building activities. Our office culture is driven, fun, and team-oriented. We're looking for someone who can take ownership of their role - someone reliable, consistent, and self-motivated who can work independently and contribute to a team that works hard and enjoys winning together. Role Description As a Customer Service Representative - State Farm Agent Team Member with Dan Schmidt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions. Qualifications • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Must obtain insurance licensing before start date. Compensation $55,000.00 - $75,000.00 per year

Wastewater Business Development Manager (BDM) Thank you for exploring a career with Chem-Aqua, an international company where we work in small teams that have a direct impact on success. We are seeking an experienced Wastewater Business Development Manager to build and protect Chem-Aqua’s reputation as a world-class water treatment provider. The Business Development Manager (BDM) will have a particular focus on waste-water applications, identify new customers and opportunities within the region, and grow business while reinforcing Chem-Aqua’s brand. This position does not report into an office, but candidates must live in and around assigned territory. This position is remote. If you are seeking a sales role in a personable, stable yet thriving environment, our Wastewater Business Development Manager position could be a great fit for you! A little about us Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about our company, Chem-Aqua, so you can get to know us better. Chem-Aqua is a global business headquartered in Irving, Texas, near Dallas. NCH has more than 7,500 employees, offices and facilities on six continents, and customers in more than 50 countries. This includes the corporate headquarters as well as the other subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses. • About Chem-Aqua and our history, • Our products and solutions Culture and benefits We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business! • Employee-centric environment (regular corporate activities, personal relationships, small teams), • Family-first attitude (work-life balance support, paid parental leave, flexible hours), • Approachable leadership (collaboration with top leaders, open-door policy), • Growth-oriented mindset (autonomy, creative freedom to explore new ideas), • Paid vacation and holiday leave, • Wellness initiatives (on-site fitness facility and cafeteria, planned activities), • Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations), • Employee recognition programs (appreciation week, awards and ceremonies), • Personal and professional development and growth, • Financial wellness (retirement options, 401K match, employee credit union), • Benefits package (medical, dental, vision, life, long and short-term disability) If this sounds like a fit for you so far, keep reading. A little about you • A depth of experience (typically 8+ years) in sales or business development, with proven results in complex, B2B environments — ideally in waste-water treatment, • A Bachelor’s degree (or higher), or equivalent experience that demonstrates your ability to succeed in a fast-moving, collaborative sales environment., • A strong track record of navigating competitive markets, managing key accounts, and capturing new business opportunities with strategic grace., • Creative problem-solving abilities and a commitment to continuous learning, with the curiosity to uncover customer needs and the resilience to meet evolving challenges., • A forward-thinking, growth-oriented mindset with the ability to identify and act on opportunities for expansion., • A consultative and empathetic sales approach that places customer success at the center of everything you do., • The ability to set clear priorities and deliver on high-impact business development initiatives that align with your annual revenue targets., • A proactive, team-based mindset — you’ll work in close partnership with account managers and cross-functional teams to design creative, data-based solutions., • The confidence to empower investment decisions with a clear view on return and impact, backed by strong market analysis. Day-to-day work examples We support growth, opportunity and variety, which means your day-to-day has the potential to adapt with you and your passions. If you’re not challenged and growing, neither are we. For starters, though, here are some day-to-day examples of what you will be doing: • Guide business development efforts in a defined geographic region or customer group within the Food & Beverage utility sector., • Identify untapped opportunities and attract new customers to expand Chem-Aqua’s footprint, while elevating our brand presence and market share., • Collaborate with local and national teams to bring sales strategies to life—aligning with broader organizational goals while meeting the unique needs of your territory., • Support new product introductions as part of a forward-thinking, customer-centric acquisition strategy., • Offer thoughtful market insights and customer feedback to marketing and R&D teams to help shape future innovations., • Build trusted, long-term relationships with senior partners and decision-makers at strategic customer organizations. Sound like a fit for you? If yes, jump aboard, and apply today. For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about Chem-Aqua and our culture by checking out our LinkedIn pages. • The base salary range for this position is $125,000 - $150,000 (excluding bonus earnings and commissions). Actual salaries will vary and may be above or below the range based on various factors, including but not limited to: experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. Please note that this salary range is only one component of the Total Rewards package and does not include uncapped commissions, which for some sales reps can be the majority of their total compensation.

Renaissance Alliance Insurance Services is a leading, technology‑enabled financial services company reshaping how independent insurance agencies succeed. As the premier provider of business services, digital enablement, and risk‑transfer partnerships within the U.S. Property & Casualty insurance industry, we are built on trust, open collaboration, and a shared commitment to doing what’s right for our members, our partners, and one another. With nearly $6B in insurance premium under management, our continued national growth is driven by thoughtful innovation, strong relationships, and a belief that the best outcomes are achieved when diverse perspectives work together in service of a common purpose. We are seeking a Commercial Lines Placement Consultant to provide commercial marketing and placement expertise to member agencies across our West region. This role matches risks with the appropriate markets, manages submissions from assignment through binding, and negotiates coverage and pricing to help member agencies win and retain profitable business. The ideal candidate has strong commercial lines placement experience, sound insurance technical knowledge, and the ability to work independently in a virtual environment while building effective relationships with agencies, carriers, and internal team members. ESSENTIAL DUTIES AND RESPONSIBILITIES • Maintains current working knowledge of carrier appetites, underwriting guidelines, products, coverage, and pricing across the assigned territory., • Advises member agencies on placement options, coverage structure, and pricing strategy, including when a risk is better served by a specialty program, excess and surplus market, or direct appointment., • Directs the preparation and delivery of complex risk submissions, ensuring all information is complete, accurate, and market-ready to support informed underwriting decisions and successful placement outcomes., • Manages submissions across the full placement lifecycle, proactively monitoring status and escalating obstacles before they affect target dates., • Negotiates coverage terms and pricing to deliver quotes and proposals on or before established target dates., • Confirms that all conditional requirements of binding are satisfied within required timeframes., • Leverages internal systems, carrier portals, and rating platforms to produce accurate, competitive quotes for submissions from assigned agencies., • Builds and maintains durable professional relationships with member agency team members through open, direct, and proactive communication., • Documents activity consistently within Renaissance agency management, content management, and proprietary carrier rating systems to support real-time data integrity and accurate metrics reporting., • Follows standard operating policies and procedures and contributes ideas for continuous improvement., • Promotes Renaissance placement initiatives, products, and specialty programs, educating member agencies on the competitive advantages and specific features of Renaissance value-added products and services., • Collaborates with other Renaissance functional teams and participates in assigned and voluntary company-wide projects and initiatives., • Provides backup support for other team members and performs other duties as assigned. QUALIFICATIONS • In-depth knowledge of commercial insurance, risk management, underwriting principles, carrier appetites, coverage forms, and loss control considerations including active Property & Casualty insurance license, or the ability to obtain required licensure within six months of hire., • Strong organizational, prioritization, and time management skills., • Capacity to manage multiple submissions, deadlines, and stakeholder expectations simultaneously., • Ability to communicate effectively and professionally with agency partners, carrier underwriters, and internal team members while explaining placement options, negotiating terms, and resolving issues., • Experience working independently in a virtual environment while contributing to a collaborative, team-based model., • Proactive approach to improving product knowledge and technical expertise through on-the-job learning, self-study, carrier resources, and formal industry training., • Relational-- exhibits a confident demeanor, a positive attitude, and genuine friendliness. Is honest, respectful, considerate, empathetic, and approachable., • Adaptable--ability to be flexible and adjust to new or changing priorities and situations, • Resilient-- self-assured, enthusiastic, and determined to overcome obstacles and challenges to reach goals and exceed expectations, • Problem Solver--capable of identifying current and potential situations, use analytical thinking to consider all factors, and implement effective solutions, • Proficiency with Microsoft Office, carrier portals, comparative rating tools, and virtual collaboration platforms. Equal Employment Opportunity Statement Renaissance Alliance Insurance Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, parental status, pregnancy, political affiliation, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team.In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments.The ideal candidate will have excellent comm

Patriot Growth Insurance Services Williamsville, NY Hybrid Full-Time As an Assistant Account Manager, you'll play an important role in supporting clients, producers, and account management teams while helping ensure a responsive and seamless insurance experience. Your attention to detail, client service mindset, and ability to manage multiple priorities will help strengthen client relationships, support retention efforts, and contribute to the agency's overall success. In this role, you'll work closely with account managers, carrier partners, and internal departments to support policy administration, client communications, documentation management, and ongoing service activities. You'll gain valuable exposure to both commercial and personal insurance operations while helping clients navigate coverage questions and policy needs. • Support account management activities by assisting with policy changes, endorsements, certificates of insurance, and client service requests., • Help identify coverage gaps, policy enhancements, and cost-saving opportunities that align with clients' evolving insurance needs., • Assist in preparing insurance proposals, renewal materials, and coverage presentations for prospective and existing clients., • Respond promptly to client inquiries, helping resolve questions related to coverage, billing, claims, and policy administration., • Maintain accurate policy documentation and account records within agency management and CRM systems., • Collaborate with producers, accounting partners, carrier representatives, and internal team members to support exceptional service delivery., • Contribute to agency growth efforts by supporting prospecting activities, marketing initiatives, and industry networking opportunities., • Client-focused and committed to delivering responsive, professional service., • Organized and detail-oriented, with the ability to manage multiple projects and deadlines effectively., • A proactive problem-solver who enjoys helping clients find solutions to their insurance needs., • Collaborative and supportive of team goals, while maintaining accountability for individual responsibilities., • An effective communicator who can explain insurance concepts clearly and professionally., • Adaptable and eager to learn in a fast-paced agency environment., • Committed to maintaining confidentiality, professionalism, and strong ethical standards., • 1+ years of experience in an administrative, account management, insurance, or related client service role., • Active New York Property & Casualty Insurance License., • Basic knowledge of commercial and personal lines insurance products, coverages, policies, and procedures., • Strong written and verbal communication skills., • Ability to provide empathetic, responsive, and professional support to clients and colleagues., • Strong organizational skills and attention to detail., • Problem-solving and critical-thinking abilities., • Proficiency with CRM systems, Microsoft Office Suite, and other client service technology platforms., • Ability to work collaboratively in a team-oriented environment., • Commitment to maintaining confidentiality and handling sensitive information appropriately., • Experience working in an independent insurance agency environment., • Familiarity with agency management systems and insurance carrier platforms., • Experience assisting with insurance proposals, renewals, endorsements, certificates, or billing activities., • Knowledge of insurance contract review and policy documentation processes., • Exposure to commercial insurance, personal insurance, or both., • Demonstrated commitment to professional development and staying current on insurance industry trends and regulations. At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits. Highlights Include: • Multiple medical plan options, with preventive care covered at 100%, • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions, • Employer-paid short-term and long-term disability coverage, • Paid parental leave, • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave, • Competitive 401(k) company match to help you build your financial future, • Comprehensive dental and vision coverage, • Employee Assistance Program with confidential mental health, legal, financial, and work-life support At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do. Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. Pay Range: $24.04 - $26.44 USD

As a seasonal Experienced Tax Professional at H&R Block, you are a trusted advisor who helps clients navigate complex tax situations with confidence. You'll use your expertise to prepare accurate returns, uncover savings opportunities, and build lasting client relationships backed by industry-leading training and technology, a competitive hourly rate, and an incentive plan that rewards your impact as you build your tax expertise and serve clients. Whether you're looking for meaningful seasonal work or a path to grow in tax and financial services, this is the place. This role is in-person at a local H&R Block tax office. Responsibilities: • Prepare complete, accurate tax returns for clients with diverse and complex tax situations, including individual and business returns, • Conduct in-depth client interviews to understand financial situations, life changes, and tax implications then provide clear, personalized recommendations, • Build trusted client relationships by delivering empathetic, consultative service and identifying tax savings opportunities and relevant H&R Block products, • Provide IRS support, tax notice assistance, and audit guidance to clients as needed., • Collaborate with team members, share knowledge, and contribute to a positive, client-focused office environment Required Qualifications: • Successful completion of the H&R Block Tax Knowledge Assessment 1, • Minimum 1 year of experience in tax preparation, accounting, finance, or bookkeeping, including preparing individual and business returns, • Experience working in a client facing, consultative, or advisory role, • Strong verbal and written communication skills, including the ability to explain tax concepts in client-friendly language, • Must complete continuing education and meet all other IRS and applicable state requirements, • High school diploma / GED / equivalent required Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. 1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $16.00 - $80.00/Hr.

The Customer Service Representative (CSR) is responsible for displaying confidence, passion for service, and practicing empathetic listening while connecting to Independent Health members. Maintain technical knowledge regarding Independent Health's contracts and benefits and working knowledge of pol

Univera Healthcare is seeking motivated, tech-savvy, empathetic individuals to join our Customer Care team in Buffalo, NY.

Job Description Job Description Medical Administration/Secretary UBMD Orthopaedics & Sports Medicine is seeking a highly organized, accountable, and professional individual for our Medical Administration/Secretary position. This role will support Geoffrey Bernas, M.D. This is not a traditional front-desk position. The Medical Secretary serves as a key administrative partner to the physician, managing daily workflow, coordinating surgical procedures, and ensuring accurate and timely follow-through. The Medical Secretary plays an important role in shaping the patient’s overall experience. Excellence in patient care is our primary focus, and we are seeking individuals who are compassionate, empathetic, and confident in their communication and administrative abilities. This position carries a high level of responsibility and requires strong organizational skills, professionalism, and accountability. EPIC and/or Medent experience preferred JOB SUMMARY The Medical Secretary provides high-level administrative support to physicians and advanced practice providers. This role requires a detail-oriented, dependable professional who can manage multiple responsibilities while remaining courteous, informative, and responsive to patients. The ideal candidate demonstrates strong communication skills, exercises sound judgment, and takes ownership of ensuring that all scheduling, surgical, and documentation processes are completed accurately and on time. LOCATIONS Travel between office locations may be required based on clinical needs. • 716 Health | 111 North Maplemere Rd., Suite 100, Williamsville, NY 14221, • Brookbridge | 5959 Big Tree Rd., Suite 108, Orchard Park, NY 14127, • Corporate Office | 4225 Genesee St., Suite 400, Cheektowaga, NY 14225 KEY RESPONSIBILITIES Provider & Schedule Management • Manage provider schedules and daily workflow., • Serve as a primary administrative point of contact for the physician., • Coordinate follow-up appointments, imaging studies, consults, and referrals., • Assist the provider with administrative responsibilities as requested. Surgical Coordination • Schedule surgeries in accordance with established procedures., • Contact surgical patients to confirm surgery times and provide pre-operative instructions., • Prepare and oversee surgical charts, ensuring all required pre-operative reports, clearances, and documentation are completed and received prior to surgery., • Ensure surgical facilities receive all necessary consents, pre-operative orders, and required documentation in a timely manner., • Coordinate effectively with hospitals and surgical facilities to ensure surgical readiness. Patient Support & Administrative Duties • Room and check out patients when necessary, generating work notes and orders per provider directive., • Assist patients in booking follow-up appointments., • Answer and direct incoming calls promptly and professionally., • Listen to and return voicemails in a timely manner., • Verify and update patient demographic and insurance information., • Ensure required documents (HIPAA, Financial Policies, etc.) are completed., • Review patient forms for accuracy and completeness according to office policy., • Verify dates on imaging orders and confirm outside films when applicable. Insurance & Documentation • Obtain insurance and workers’ compensation authorizations and verifications., • Ensure review and distribute daily progress notes to primary and referring providers., • Support compliance with patient outcomes collection and quality reporting requirements., • Maintain strict adherence to HIPAA and confidentiality guidelines. Additional Responsibilities • Work collaboratively with the clinical team and Team Manager to support communication between patients, providers, and facilities., • Assume other responsibilities as requested to support team operations. QUALIFICATIONS Education • High School Diploma or equivalent required. Experience • Medical terminology required., • Experience in a healthcare environment preferred., • Epic and/or Medent experience preferred but not mandatory. Skills & Competencies • Excellent communication and customer service skills., • Strong organizational and time-management abilities., • Ability to multi-task in a fast-paced, team-oriented environment., • High level of professionalism, accountability, and attention to detail.

Job DescriptionDescription: Job Title: Dean of Students Department: Lynde Day School, K-12 Position Summary The Dean of Students is a critical role focused on fostering a positive, inclusive, and safe school environment that supports student success academically, socially, and emotionally. This role involves managing student behavior, promoting leadership, addressing student concerns, and ensuring adherence to school and state policies. The Dean of Students collaborates with staff, students, and families to uphold the school’s mission and values. This position represents a unique opportunity to positively influence the lives of students while contributing to the Lynde School’s broader mission of excellence and holistic student development. Department Gateway Longview’s Education programs support Pre-K through 12th grade students who struggle with behavioral, social, and emotional challenges. Agency Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we serve. Benefits Gateway Longview takes pride in offering an amazing benefits package to take care of our most important asset- our employees! We offer medical, dental and vision plan insurance effective the first of the month following hire date, flexible spending accounts, wellness program, employee assistance program, a 403B retirement plan, & several more offers. Compensation $62,354 - 70,948 (yearly) • Offers based on education and years of relevant experience Hours/Schedule Full-Time, normal school hours Professional Development Opportunities Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline. Position Specific Duties/Responsibilities: Student Discipline: • Enforce school rules and disciplinary procedures in alignment with Gateway Longview and Lynde school policies and procedure., • Investigate behavioral incidents, implement restorative justice practices, and in collaboration with the Director and Principal recommend appropriate consequences., • Conduct disciplinary hearings and collaborate with the Director and Principal to resolve serious behavior issues., • Mediate student conflicts and support peer to peer resolution efforts utilizing restorative justice practices. Student Support: • Monitor attendance and develop strategies to address absenteeism, tardiness and truancy., • Provide individual support for students facing academic, social, or emotional challenges., • Collaborate with school counselors, social workers, and external agencies to coordinate interventions and services., • In collaboration with the Director and Principal, utilize student data to actively participate in Student Support Team (SST) meetings to create and implement student success plans. School Climate and Culture: • Lead initiatives and programs to promote an inclusive, respectful, and empathetic school culture., • Serve as a key communicator among students, parents, and staff to address concerns and celebrate successes. Leadership and Collaboration: • Collaborate with school leadership to implement school wide initiatives, policies and improvement strategies., • Support teachers in managing classroom behaviors and addressing student academic and social needs., • Participate actively on leadership teams and provide input into school decision making. Crisis Management: • Respond to emergencies, including safety drills, crisis interventions and critical student issues., • Act as the primary contact for student related incidents requiring collaboration with law enforcement or external agencies. Requirements: Knowledge, Skills, and Abilities • Strong understanding of state and local regulations regarding student discipline and welfare., • Ability to foster equity and inclusion within a diverse school community., • Ability to inspire and guide staff, students and families., • Proficiency in using technology to support data tracking and incidents. Qualifications • Valid New York State certification as School Building Leader preferred, • Master's degree in education, social work or related field, • Proven experience in school leadership roles, preferably with student discipline and behavior management An EEO/AA AgencyWe want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.