Entry level office jobs in Troy, New York - Page 2Create job alerts

Job DescriptionDescription: The Customer Support Specialist is a key member of our Inside Sales team. This role owns the customer experience from inquiry through order fulfillment by supporting B2B customers including distributors, rep firms, installers, and end customers with accurate order processing, product guidance, and problem resolution. This is a professional, office-based role (not a call center) with clear opportunities to grow into senior positions within Customer Service, Inside Sales, or Sales Operations. Job Duties*: • Serve as the first point of contact for customer inquiries and route complex issues to the appropriate internal partners as needed., • Accurately process customer transactions including orders, quotes, and returns within our ERP/CRM systems., • Document all customer interactions, including required follow-up and action items, in CRM to ensure visibility and continuity., • Proactively follow up with customers after orders and quotes to confirm satisfaction, address questions, and resolve any issues., • Determine customer requirements and expectations in order to recommend specific products and solutions., • Provide timely product and basic technical information to support new and repeat sales., • Recommend alternate products based on cost, availability, or customer specifications to maintain service levels and profitability., • Educate customers on product terminology, features, and benefits to drive confident purchasing decisions., • Prepare basic takeoffs based on plan review and specifications; develop system sizing, layout recommendations, and accurate bills of materials., • Work closely with manufacturer representatives, wholesale distributors, and installers to prepare quotes, follow up, and close business., • Maintain an expert level of product knowledge and application to support customers, reps, and internal stakeholders., • Partner with Sales, Marketing, Operations, and Warehouse teams to ensure accurate and on-time delivery for customer orders., • Identify and communicate customer needs, trends, and sales opportunities to support future growth and product development., • Manage time effectively, meet personal and team goals, and contribute to a collaborative, solutions-oriented team culture., • Support process improvements related to order accuracy, response times, and customer experience. Requirements: Experience and Required Skills: • High School diploma or GED required, associate's degree or higher in communications, business, marketing, or a related field is preferred., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)., • Excellent interpersonal, written, and verbal communication skills., • Strong attention to detail and accuracy in data entry, order processing, and documentation., • Ability to manage multiple priorities, stay organized, and follow through on commitments. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer., • Ability to lift up to 25lbs., • Requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment., • Requires speaking and hearing ability sufficient to communicate in person or over the phone., • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus., • Frequently Sitting, standing, walking, keyboarding, • Required to wear Safety Glasses & Steel/Composite toe shoes while in Warehouse or Manufacturing Areas

Job Description The Capital District YMCA is seeking an entry level Billing Coordinator to join our finance team! Our billing specialists are responsible for membership, childcare, and program billing as well as collection. As a Billing Coordinator, you will provide best in class customer service to our members and employees. ESSENTIAL FUNCTIONS: • Timely and accurate setup of member information in subsidiary computer system, • Timely and accurate production of billing statements, • Maintain records in organized and accurate manner to allow for timely retrieval, • Provide courteous and prompt responses to member and staff inquiries, • Utilize a variety of communication methods to correspond with members and staff including, but not limited to, letters, phone calls, and email, • Review and identify delinquent accounts for remedial action, • Communicate with members and other necessary parties to collect balances owed, • Develop action plans which may include payment arrangements, cessation of services, use of a collection agency, or other methods as required, • Prepare and submit accurate/timely third party billing., • Prepare various reports such as rosters, outstanding balances, and delinquency/collections reports., • HS/GED required; AAS preferred., • Prior bookkeeping and computer software experience required., • Data entry skills., • Excellent human relation skills, organizational, and communication skills Full Time Benefits: Medical, Dental, Vision, Pension, 403B, Tuition Reimbursement, Childcare and Corporate Discounts including a Free Family Membership. Work Schedule: • Remote Days: Monday – Friday 8am - 5pm (1 hour unpaid lunch break)

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Program Director, the Unit Clerk performs confidential clerical and administrative work of moderate difficulty in the outpatient or residential program setting. This position supports all administrative functions for the program. KEY ESSENTIAL FUNCTIONS • Provides quality and efficient customer service and maintains professional relationships with employees, peers, and clients., • Oversees all clerical duties such as filing, photocopying, scanning, faxing, emailing of documents pertaining to clients enrolled in the program, taking meeting minutes, data entry, and answering and re-directing telephone calls., • Assist with completion and maintenance of documentation in STARS, HERDS, OASAS reports, and/or Sigma Care as applicable and requested., • Generates client roster, staff schedule, and documentation to maintain an accurate daily census report for program., • Maintains the accurate client roster in the OASAS CDS system (PI and PAS reports)., • Responsible for reconciling and assisting staff with the applicable EHR databases (e.g., Avatar, NextGen, AWARDS), • In an outpatient program, responsible for maintaining an efficient data collection of the Methadone Annual Report, confirming client’s eligibility for car fare through PTAR, and ensuring all outreach communication is documented for record keeping., • In the detox and rehab program, responsible for preparing resident charts for sick calls and informing Medical Team and Nurse Managers of sick calls and maintains a consult record logbook for all clients who have an ordered consultation., • Complete correspondence/communication pertaining to treatment, enrollment, and discharges (lost to contact or left against clinical advice)., • Responsible for ensuring appropriate closure of a client’s chart in the EHR/charting system., • High School Diploma or GED required., • AA/AS in Administration or related field preferred., • Minimum of one (1) year experience as a Unit Clerk, Administrative Assistant, CNA, or related administrative positions, required., • Must obtain Mandated reporter (2 hours) training/certificate prior to hire date., • Excellent organizational and communication skills, required., • Intermediate use of standard Microsoft Office & Internet required., • Bilingual (Spanish/English); strongly preferred. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Legal support to the Office of Enterprise Risk Management;. SUNY Office of General Counsel (OGC) Duties:. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Data entry clerk experience is not necessary. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Data Entry experience not required.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Excellent written and verbal communication skills with a high level of professionalism. High level of integrity, professionalism, and diplomacy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Waste Connections - - Responsibilities: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service; Accepting payments from customers, researching customer billing inquiries and updating customer account information; Interacting with customers and

Keep the office running smoothly with light admin tasks.

Competitive Pay - As a Data Entry Clerk you'll: Transfer data from various sources into the new database; Update databases or records with new information as it becomes available; Correct and modify inaccurate files and records; Comply with security backups and regular checks to ensure data is saved

Responsibilities: Manage daily office operations, ensuring a smooth and organized work environment Provide administrative support to the CEO, including calendar management and scheduling Oversee office inventory, supplies, and vendor coordination Assist with tech troubleshooting and office setup nee

Manage office supplies, including ordering, tracking deliveries, and ensuring adequate inventory levels. Office Manager Saratoga County, NY Fusco Personnel is actively recruiting for an Office Manager for our client located in Saratoga County, NY. The Office Manager is responsible for providing comp

Proficiency with MS Office (Word, Excel, Outlook, PowerPoint). Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Boutique Private Equity firm focused in the media and communications space is seeking a highly skilled

Up to $24-hr - As an Administrative Data Entry Clerk, you will: Input and update customer information into the company database; Verify accuracy of all data entered; Sort, scan, and file documents; Respond to email and phone inquiries from clients; Complete data entry projects within designated time

Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Key Responsibilities: Provide administrative support to stakeholders across multiple locations, including the Practice Leader, Managing Directors, Head of HR, and Hea

Competitive pay / Medical, dental & vision / 401k / PTO - As a Data Entry Clerk at LV Petroleum, you will: Enter and maintain accurate data into company databases; Verify the accuracy of data entries for completeness and compliance with company standards; Perform regular data audits to identify and

Ensure the smooth running of the office on a daily basis, acting as the main point of contact for staff, visitors, and external service providers Ensure a welcoming office environment, manage meeting rooms, and maintain a tidy receptionist area Assist in organizing investor meetings, conferences, an

In addition, the incumbent of this position will be trained to perform and/or to oversee the performance of the following critical agency functions: Juvenile Justice inspectional program data reports, inspection reports, facility listings, correspondence; field operations work products inspection/in