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  • FOH Manager - NYC
    FOH Manager - NYC
    hace 3 días
    $70000–$80000 anual
    Jornada completa
    Manhattan, New York

    JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

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  • Customer Support & Administrative Support Specialist
    Customer Support & Administrative Support Specialist
    hace 12 días
    $23–$25 por hora
    Jornada completa
    Manhattan, New York

    Starting Pay: $23.00/Hour (after completing training) Paid Training: $20.00/Hour (for the first 30 days) Occasional Commissions: $50-100/Per Deal *ABOUT THE OPPORTUNITY* We are a nationwide automobile dealership and auto-transportation organization headquartered at The Trump Building, 40 Wall Street, Manhattan, directly owning and controlling 60+ automotive dealership and transportation businesses across the United States. We are seeking a dependable, organized, detail-oriented Administrative Support Specialist to assist with motor vehicle titles, dealership documentation, customer communications, recordkeeping, and daily office operations. This is an opportunity to work directly with senior management, learn multiple business functions, assume meaningful responsibilities, and potentially advance into supervisory or management positions. Prior Motor Vehicle Title Clerk or Dealership Back-end Experience Is Preferred. We provide structured, hands-on training in our company systems, procedures, and administrative operations. *COMPENSATION & SCHEDULE* • First 30 Days: Paid introductory training at $20.00/hour., • After Training: $23.00/hour upon successful completion of the training period., • Long-Term Growth: Potential increases to $25–$30/hour after approximately 1 year, depending on performance, proficiency, responsibilities, and management approval., • Schedule: Full-time. The office operates Monday–Friday; some Saturday work may be scheduled based on business needs. No Sunday work., • Work Location: In person at 40 Wall Street, Manhattan, NYC., • Additional Perks: Potential transportation/commuting assistance, company vehicle privileges, and other benefits subject to eligibility and company approval. *PRIMARY RESPONSIBILITIES* Motor Vehicle Titles & Dealership Operations • Process and track motor vehicle titles, registration-related paperwork, and dealership documents., • Review transactions for completeness, accuracy, and missing information., • Coordinate paperwork with dealerships, transportation departments, vendors, and customers., • Maintain accurate records and follow up on pending documentation. Administrative & Executive Support • Perform data entry, filing, scanning, correspondence, and document management., • Maintain databases, spreadsheets, customer records, and internal reports., • Track assignments, deadlines, appointments, and departmental requests., • Assist executives and managers with scheduling, reports, projects, and follow-ups., • Support basic bookkeeping, invoices, and accounting-related documentation., • Coordinate information between departments to maintain efficient operations. Customer Service & Communication • Answer incoming calls professionally, screen inquiries, and direct callers appropriately., • Log, process, and follow up on customer requests., • Provide accurate information using approved company procedures., • Coordinate resolutions with the appropriate departments., • Maintain confidentiality, professionalism, and excellent customer service. *FIRST 30 DAYS — PAID TRAINING* Your first 30 days are a structured, paid training period at $20/hour, designed to develop proficiency in company procedures, documentation, communication, and administrative operations. Training includes: • Motor vehicle titles, dealership paperwork, and processing procedures., • Customer call handling, request tracking, and follow-up., • Data entry, document accuracy, filing, and recordkeeping., • Microsoft Office, databases, electronic signatures, and company software., • Scheduling, reporting, basic bookkeeping, and office workflows., • Confidentiality, professional communication, and departmental coordination. Employees must listen attentively, take detailed notes, study procedures, retain information, ask questions, accept coaching, and demonstrate measurable improvement. Responsibilities increase as management confirms readiness and proficiency. *MANDATORY KNOWLEDGE ASSESSMENTS — 70% MINIMUM* To ensure employees understand their duties, periodic quizzes, practical exercises, and performance evaluations are required during training and throughout employment. Employees must maintain a minimum 70% average across company knowledge assessments covering: • Motor vehicle titles, dealership paperwork, and processing requirements., • Administrative procedures, office workflows, and company policies., • Customer service, telephone etiquette, and request handling., • Data entry accuracy, databases, documentation, and recordkeeping., • Microsoft Office, document management, and internal software., • Scheduling, reporting, bookkeeping basics, and task prioritization., • Confidentiality, judgment, and interdepartmental coordination. Practical proficiency is equally important. Management may review completed assignments, paperwork accuracy, customer communications, timeliness, and compliance with procedures. Maintaining the 70% assessment average, making satisfactory learning progress, applying training correctly, and performing duties accurately are conditions of continued employment. Failure to meet these standards may result in termination. Training, coaching, and evaluations continue beyond the introductory period. *REQUIRED QUALIFICATIONS* • At least 18 years old with a high school diploma or equivalent., • Ability to commute reliably to 40 Wall Street, Manhattan., • Availability for full-time work, including occasional scheduled Saturdays., • Excellent organization, attention to detail, and accuracy., • Strong verbal/written communication and professional telephone manner., • Ability to prioritize tasks, multitask, and meet deadlines., • Reliability, punctuality, patience, discretion, and sound judgment., • Basic computer proficiency and willingness to learn company software., • Ability to work independently and collaboratively with management and colleagues., • Willingness to study, accept coaching, complete assessments, maintain the 70% minimum average, and demonstrate continuous improvement. *PREFERRED EXPERIENCE & SKILLS* Prior Motor Vehicle Title Clerk or Automotive Dealership Back-end Experience preferred; but not required. Additional valuable experience includes administrative assistance, dealership office operations, executive support, customer service, document processing, bookkeeping, or office coordination. Familiarity with Microsoft Outlook, Word, Excel, PowerPoint, Adobe Acrobat/PDF tools, DocuSign, cloud storage, scheduling software, and business databases is advantageous. We value organized, dependable individuals who learn quickly, communicate professionally, protect confidential information, and take ownership of their responsibilities. *CAREER DEVELOPMENT & ADVANCEMENT* This role provides direct exposure to senior executives and the operations of a nationwide automotive organization. Strong performers may assume increasing responsibility for documentation, office workflows, reporting, employee training, departmental coordination, and administrative oversight. Potential Advancement: Senior Administrative Specialist, Executive Assistant, Administrative Coordinator, Office Supervisor, Office Manager, Operations Coordinator, or Departmental Management. Promotions and compensation increases depend on demonstrated proficiency, sustained performance, business needs, and management approval. *HOW TO APPLY* A brief introduction describing your relevant experience, organizational strengths, computer skills, and interest in long-term career development is encouraged. Before Applying: Please consider the mandatory Manhattan office attendance, potential Saturday scheduling, initial 30-day paid training at $20/hour, subsequent $23/hour rate, ongoing evaluations, and required 70% minimum knowledge-assessment average. We seek dependable professionals committed to accuracy, accountability, continuous learning, and long-term growth. Job Type: Full-Time, In Person Location: The Trump Building, 40 Wall Street, Manhattan, NYC Training Pay: $20.00/Hour — First 30 Days Regular Pay: $23.00/Hour After Training Occasional Commissions: $50-100/Per Deal Schedule: Monday–Friday, Occasional Saturdays, No Sundays

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  • Floor Manager
    Floor Manager
    hace 14 días
    $70000–$75000 anual
    Jornada completa
    Manhattan, New York

    Job Details Lead the floor. Develop the team. Elevate the experience. Join CUERNO, a well-established Mexican restaurant known for its commitment to exceptional hospitality, high service standards, and memorable guest experiences. We are seeking a motivated, hands-on Floor Manager to join our leadership team at an established Mexican restaurant where authentic hospitality, attention to detail, and a passion for Mexican cuisine and culture are at the heart of what we do. Reporting directly to the General Manager, the Floor Manager plays a key role in maintaining service excellence, developing our people, strengthening operational standards, and bringing our hospitality philosophy to life. WHAT YOU’LL DO • Lead Service Excellence: Maintain a strong floor presence and ensure exceptional hospitality, consistent steps of service, and attention to detail., • Develop Our Team: Train, coach, and mentor team members while reinforcing our service standards, culture, and expectations., • Drive Daily Operations: Oversee service execution, floor readiness, opening and closing procedures, and communication between Front of House, Back of House, and management., • Maintain Standards: Ensure SOPs are followed, identify opportunities for improvement, and hold the team accountable for consistent execution., • Elevate the Guest Experience: Proactively monitor service, address guest concerns, and partner with leadership to resolve challenges., • Support Continuous Improvement: Help develop training materials, update operational procedures, and contribute to team development, scheduling, events, and special projects.

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  • Park Manager — Aero Adventure Park
    Park Manager — Aero Adventure Park
    hace 1 mes
    $70000–$90000 anual
    Jornada completa
    Long Island City, Queens

    Park Manager — Aero Adventure Park Location: 11-49 44th Road, Long Island City, NY Position: Full-time, on-site Salary: $70,000–$90,000 annually, depending on experience Start Date: Flexible; candidates available to start soon are encouraged to apply. Help Build Something Exciting Aero Adventure Park is preparing to open an indoor adventure and family entertainment destination in Long Island City. We are looking for a hands-on Park Manager to help build our team and deliver a safe, welcoming, and exciting experience for our guests. You will work directly with ownership, which will be actively involved in daily operations. As an early member of a smaller company, you will have the opportunity to contribute ideas, shape operating procedures, and take on increasing leadership responsibilities as the business grows. Your Role You will lead daily park operations, including hiring, scheduling, staff training, safety, guest service, and birthday party execution. Before opening, you will help recruit and train the team and prepare the park for guests. Responsibilities • Recruit, interview, and hire employees in partnership with ownership., • Create staff schedules that meet operational needs, approved labor budgets, and attraction supervision requirements., • Train and coach employees and shift leads on safety, guest service, and daily responsibilities., • Assign staff positions, coordinate breaks, and maintain appropriate coverage throughout each shift., • Oversee admissions, attractions, party hosts, and other guest-facing operations., • Lead opening and closing procedures and maintain a clean, organized, guest-ready facility., • Ensure safety checks and inspections are completed and documented., • Enforce park rules, respond to incidents, and communicate concerns promptly to ownership., • Identify maintenance issues and remove unsafe equipment or attractions from service., • Coordinate birthday parties and group events, including staffing, room preparation, supplies, timing, and cleanup., • Resolve guest concerns professionally and handle refunds within approved policies., • Support ticket and membership sales through staff coaching., • Monitor labor usage and daily operating results and recommend improvements., • Work alongside frontline employees during busy periods. Qualifications • At least 3 years of management or supervisory experience in family entertainment, recreation, hospitality, restaurants, retail, or a similar customer-facing business., • Experience hiring, scheduling, training, and leading employees., • Strong communication, organization, and problem-solving skills., • A hands-on leadership style and a consistent commitment to safety., • Familiarity with point-of-sale systems, scheduling software, and basic reporting., • Availability to work evenings, weekends, holidays, and peak business periods., • Trampoline park, adventure park, or family entertainment center experience preferred., • Hold a New York City Department of Health and Mental Hygiene Food Protection Certificate and provide proof of certification, • New-location opening experience and CPR/First Aid certification are a plus. The role involves frequent movement throughout a busy indoor park and regular interaction with guests and employees, with reasonable accommodations as applicable. Compensation and Benefits • $70,000–$90,000 annual base salary, based on relevant experience and qualifications., • Medical insurance with an anticipated employer contribution of 50% toward employee-only premiums, subject to final plan terms and eligibility., • 10 paid vacation days annually., • Paid sick leave., • Direct access to ownership and the opportunity to help shape the business., • Opportunities for advancement into general management or broader leadership roles as the company grows, based on performance and business needs. Grow With Aero We are looking for someone who wants to build a career with us. Joining Aero at this early stage means your ideas, initiative, and leadership can have a direct impact on the park’s success. As the business develops, we want strong team members to grow with it.

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  • Shift Leader
    Shift Leader
    hace 1 mes
    $20–$23 por hora
    Jornada completa
    Manhattan, New York

    Join our movement to rewrite the future of fast food and grow your own future too! Top performing Shift Leaders have a clear path to General Manager within 2 years. What You’ll Actually Do Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard Keep service running smoothly by managing pace, priorities, and execution across the floor Jump in on any station as needed, modeling strong performance and teamwork in real time Coach and support team members to elevate service, food quality, and operational standards Uphold food safety, accuracy, cleanliness, and organization throughout every shift Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments The Role is a Great Fit If You Have leadership or supervisory experience in restaurants, retail, or hospitalityCare deeply about hospitality, food quality, and operational excellenceEnjoy motivating others and building a positive team cultureStay organized, level-headed, and solutions-focused under pressureWant to grow into restaurant management and long-term leadership rolesTake pride in being accountable, dependable, and detail-oriented The Perks Tips (subject to location and role)Competitive wagesThis role is a key step toward Shift leader and Manager opportunitiesMedical, dental, and vision options for part-time and full-time team membersPaid vacation, wellness time, and parental leaveFree meal every shift401(k)Team Member Merch Shop - earn and buy custom Sweetgreen gear*Depending on eligibilityMinimum Requirements Meet all physical requirements for all roles within the Shift Leader career path, including the Kitchen Lead and Team Member roles1+ year of experience in a Shift Leader or Supervisor roleExperience in fast-paced environments - restaurant, retail, or hospitality Ability to coordinate multiple tasks while maintaining operational standards Ability to speak, read, write, and understand the primary language(s) of the work location Must be able to work at least 30 hours per week Must be 18 years of age or older Must be authorized to work in the United States

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  • Senior Inside Sales Manager
    Senior Inside Sales Manager
    hace 1 mes
    Jornada completa
    Manhattan, New York

    Senior Inside Sales Manager Location: New York, NY (Hybrid) Full-Time About Molaprise Molaprise is a leading cloud and cybersecurity systems integrator headquartered in New York City, delivering innovative solutions across AI, cloud, and security. We partner with public sector and enterprise clients to modernize infrastructure, enhance resilience, and drive digital transformation. Role Overview We are seeking a high-performing Senior Inside Sales Manager / Senior Account Executive to lead revenue growth, strengthen our inside sales function, and drive execution across key NYC accounts. This is a player-coach role designed for a senior sales professional who thrives in both strategy and execution—owning complex deals while supporting and enabling a broader sales team. You will play a critical role in building pipeline, accelerating deal cycles, and ensuring operational excellence across the sales process. The ideal candidate has strong experience in the NYC SLED market and can effectively position AI, cloud, and cybersecurity solutions to both technical and executive stakeholders. Key Responsibilities Revenue Growth & Pipeline Ownership Own and drive revenue targets across SLED, mid-market, and enterprise accounts Build, manage, and convert a high-quality pipeline through disciplined inside sales execution Lead complex deals from prospecting through negotiation and close Inside Sales Leadership & Daily Execution Provide day-to-day support and direction to the sales team, ensuring consistent pipeline activity and follow-through Establish and optimize sales processes, outreach strategies, and pipeline management discipline Coach and support team members on deal progression, positioning, and closing strategies Pricing Strategy & Vendor Management Negotiate with manufacturers, vendors, and distributors to secure optimal pricing and deal structures Collaborate with partners (e.g., Cisco, Microsoft, OEMs) to strengthen competitive positioning Ensure pricing strategies align with margin goals and customer expectations Proposal Development & Solution Positioning Lead the creation of client proposals, RFP responses, and solution presentations Translate technical offerings into clear, outcome-driven value propositions Partner with engineering teams to ensure accuracy and competitiveness of solutions Customer Engagement & Relationship Management Build and maintain strong relationships with decision-makers across NYC SLED and enterprise clients Act as a trusted advisor, aligning solutions to customer priorities and long-term goals Identify and drive upsell and cross-sell opportunities Marketing & Demand Generation Support Support and participate in marketing outreach, including calls for new service offerings and upcoming webinars Collaborate with marketing to convert campaigns into qualified pipeline Help refine messaging based on customer feedback and market response Cross-Functional Coordination Act as a liaison between project managers, outside sales, engineers, and clients to ensure alignment and timely execution Ensure deals transition smoothly from sales to delivery while maintaining client expectations Drive accountability across stakeholders to meet deadlines and commitments Market Intelligence & Strategy Stay informed on NYC public sector procurement cycles, funding, and competitive landscape Identify emerging opportunities in AI, cloud, and cybersecurity markets Use insights to refine go-to-market strategies and sales positioning Qualifications 7–12+ years of B2B sales experience in IT solutions, cloud, cybersecurity, or consulting Proven track record of exceeding revenue targets and closing complex deals Experience supporting or leading inside sales teams or functions Preferred Experience Strong familiarity with NYC SLED (state, local, education) market Experience working with OEMs, distributors, and partner ecosystems Background in solution-based or consultative selling Core Competencies Strong negotiation and deal structuring skills Ability to translate technical solutions into business value Excellent communication and executive presence Highly organized, data-driven, and process-oriented

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  • Lead Host
    Lead Host
    hace 2 meses
    $17 por hora
    Jornada parcial
    Carroll Gardens, Brooklyn

    ABOUT LIGHT SWITCH Light Switch is a neighborhood coffee and bar concept in Carroll Gardens, Brooklyn. We run as a specialty coffee counter during the day and transition into a warm, craft beer, wine-and-spritz social space in the evenings. Same team, same room, different energy. We are small, intentional, and care deeply about how people feel when they walk through our door — and when they leave. THE ROLE Lead Hosts are the backbone of Light Switch. You will anchor shifts across both sides of the day, dialing in espresso in the morning and running beverage service in the evening — while setting the standard for the team around you. You have worked with coffee as well as experienced in night time hospitality and comfortable making drinks, serving tables and running a busy evening floor. But beyond the craft, you are the kind of person who genuinely lights up when a guest walks in. You remember names. You make people feel welcome without being performative about it. You bring a positive energy to the shift that the whole team feels — and you hold that standard even when it is busy, even at the end of a long day. In Year 1, you will work closely with the owners and help shape what Light Switch feels like to work in and to visit. WHAT YOU WILL DO • Give every guest a genuine, warm welcome — and mean it every time, • Open or close the space and execute full setup and breakdown for coffee or evening service, • Dial in espresso, prepare filter and batch coffee, and maintain equipment to specialty standards, • Run evening beverage service: beer, wine, spritzes, and low-ABV offerings, • Train and support Hospitality Hosts on coffee standards, technique, and on-the-job skills, • Hold the floor during your shift — keeping pace, quality, and energy where they need to be, • Support food handoffs and light assembly during busy periods, • Keep the space clean, compliant, and welcoming from open to close WHO WE ARE LOOKING FOR • A natural with people — warm, present, and genuinely happy to be there. Guests should feel it the moment they walk in, • The kind of person who brings positivity to a team without being told to — your energy sets the tone for the shift, • Trained barista with 2+ years of specialty coffee experience — you know how to dial in, and you can teach others to do the same, • Comfortable behind a bar: beer and wine knowledge, genuine hospitality instincts, • A natural at on-the-job coaching — patient, clear, and consistent with standards, • Calm under pressure and able to hold a shift without micromanaging, • Reliable, detail-oriented, and energized by helping build something from the ground up, • Available for some evening and weekend shifts, • NYC Food Handler Certification (or willing to obtain before start date)

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