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Job Description Are you looking to work for an organization where you are able to make a difference? Do you have customer service skills you’re ready to put into action? Then you’ve come to the right place! Apply to be an Administrative Assistant today! “The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!” –Sarah K, Administrative Assistant What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As an Administrative Assistant at Horizon, you will… • Welcome all visitors of the clinic to create an exceptional patient experience with every interaction., • Work in a demanding, fast paced environment that is frequently adapting to industry standards where you will interact with patients seeking mental health and substance use treatment. Patients can include children as young as three, adolescents and adults 18 and older., • Work with multiple electronic platforms that include our Electronic Health Record (EHR), various web-based systems, and other technology platforms. Duties include overseeing all scheduled appointments, assisting with medication refill request from patients and pharmacies, preparing charts and record requests and other duties as needed., • Supporting the day to day needs of our clinical and medical staff which includes managing, triaging, and supporting administrative responsibilities, using supplemental technologies to support patient and clinical care. This can include insurance and billing disputes, scheduling appointments, coordinating transportation needs, speaking to referral sources from courts, schools and/or hospitals, and other concerns that may arise. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • High school diploma with 2 years of experience within the customer service or behavioral health field required. This position is located at 3020 Bailey Ave, Buffalo NY. Hours This is a full-time position. You’ll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients’ needs as well as yours. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you, as many locations close early on Fridays! Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $17.90 - $19.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you hoping to begin a counseling career where you can provide mental health counseling and work in a school? Perhaps you’re a seasoned professional seeking an organization where you can advance your career? Are you interested in working for an innovative company who has been voted a Best Place to Work in New York State for the last 17 years? Is it important to you to have scheduling flexibility, student loan assistance, generous paid time off, and quarterly bonus potential? If you answered yes to any of the questions above, a role at Horizon Health Services might be the perfect fit for you! “Horizon is truly a best company to work for. Our person-centered approach allows me to be flexible with my patients, resulting in strong professional bonds that work to foster dynamic change!” -Rachel S., LMSW, Senior Counselor II What will your day look like? Our highly regarded onboarding program will offer you direct mentorship with experienced counselors, individualized training, and a team of coworkers who want to ensure your success here at Horizon! We are all about collaboration. We want to hear your thoughts, work with you as a team, and help you build confidence! Some of the day-to-day responsibilities you will have include: • Attending trainings via our new state-of-the-art learning management system where you will gain the necessary knowledge to be a successful counselor, • Conducting comprehensive patient assessments and developing treatment plans that identify patient needs and strengths, • Building effective therapeutic relationships as you develop rapport and instill hope for patients of diverse backgrounds, • Participating in weekly one-on-ones with your supervisor, as well as team meetings, to discuss case presentations, • Utilization of evidenced based practices such as CBT, TF-CBT, DBT, MI, and Play Therapy to help serve as a catalyst for change and improved quality of patients’ lives, • Creatively problem solve with patients around practical obstacles, in effort to increase whole body wellness, • Collaborating with school personnel, family members, and psychiatric providers to increase patient support network. As a counselor, we want you to feel challenged, supported, and fulfilled in your work! The work we do is not easy, but it is rewarding. We pride ourselves on our unique corporate culture of caring and respect, while also being progressive and highly spirited! What we offer that you will love: • Evidence-based clinical programming designed by leaders in the behavioral health field Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. • State-of-the-art onboarding program, complete with your own clinical attending, • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Reimbursement of expenses for licensure, certification, and renewal, • Career growth opportunities, including the flexibility to work in both mental health and addiction services, • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Quarterly bonuses with an annual earning potential of eight thousand dollars! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. In addition to all of the all-nighters and cramming for exams… • Completed Master’s degree in a program that will grant licensure in the state of New York required., • One of the following licensures required: LMSW, LCSW, LMHC or LCAT., • Experience in working with the children/adolescent population preferred. We work in schools located throughout Western New York, with locations in Erie, Niagara and Genesee counties. We can’t wait to talk with you more about the possibilities and your preferences! You must have the ability to and be willing to travel to different schools as needed. Position Hours: You’ll coordinate a personalized schedule with your supervisor that will meet both the school and patients’ needs as well as yours. Don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you! Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $49,712 - $58,552. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $9,000, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.