Transportation Coordinator
1 day ago
New York
Job Description City Harvest is New York’s first and largest food rescue organization, collecting perfectly good food that would otherwise go to waste to help feed the millions of New Yorkers who struggle to put meals on their tables. In over 40 years serving New Yorkers experiencing food insecurity, we have rescued more than one billion pounds of fresh, nutritious food and delivered it—free of charge—to hundreds of food pantries, soup kitchens, community partners, and our own Mobile Markets® across the five boroughs. This year, we will rescue and distribute more than 86 million pounds of nutritious food to our neighbors in need. By redirecting that food to families, we will also prevent the equivalent of more than 25 million kilograms of CO2 from entering the atmosphere. Named one of America's Top 100 Charities by Forbes, City Harvest also works alongside our community partners to build their capacity, expand nutrition education, and advocate for systems change through effective public policy. Since our founding in 1982, City Harvest has always been there to feed our city—one day, one meal, one New Yorker at a time. About the Role City Harvest is seeking a proactive and mission-driven Transportation Coordinator to support the day-to-day operations of our transportation team. This role plays a critical part in ensuring our fleet, drivers, and logistics systems operate safely, efficiently, and in alignment with our mission to fight food insecurity across New York City. You’ll work closely with Transportation leadership, drivers, and external vendors to keep our fleet running smoothly, strengthen our culture of safety, and continuously improve operational performance. What You’ll Do Fleet & Safety Operations • Help maintain a safe, compliant, and fully operational fleet (trucks, reefers, liftgates, and equipment), • Coordinate repairs, preventive maintenance, and vendor services, • Conduct safety audits, ride-alongs, and road observations, • Investigate incidents and ensure timely documentation and corrective action, • Promote and reinforce a strong culture of safety across the team Driver Support & Supervision • Support and supervise a team of 25–35 drivers in partnership with Transportation Managers, • Provide real-time support, coaching, and performance feedback, • Participate in ride-alongs and ongoing driver development, • Assist with dispatching and daily route execution to ensure on-time performance Logistics & Performance Management • Monitor and analyze key performance indicators (KPIs) such as on-time delivery and route efficiency, • Identify opportunities to improve service, cost, and operational effectiveness, • Reconcile driver routes and manifests daily, • Partner with internal teams to maintain accurate dispatch schedules and routing plans Systems & Compliance • Utilize transportation systems (e.g., Samsara) to track and manage operations, • Ensure compliance with DOT, OSHA, and organizational policies, • Track and process tolls, tickets, and related expenses, • Support SOP development and continuous process improvement Stakeholder & Vendor Coordination • Serve as a key point of contact for vendors (maintenance, fuel, rentals, etc.), • Collaborate cross-functionally to resolve service or customer-related issues, • Conduct site visits with community partners, donors, and agencies as needed What You Bring • 2–4 years of experience in transportation, logistics, or operations, • Strong understanding of fleet operations; DOT knowledge preferred, • Experience working with third-party vendors (maintenance, fueling, etc.), • Excellent communication and interpersonal skills, • Ability to manage multiple priorities in a fast-paced environment, • Strong problem-solving skills and a results-oriented mindset, • Proficiency in Microsoft Office (Excel required), • Flexibility to work non-traditional hours (early mornings, evenings, weekends), • Experience as a driver is a plus Physical Requirements • Ability to lift up to 25–50 lbs occasionally, • Comfortable working both in an office and operational environment, • Ability to perform repetitive movements and operate equipment as needed, • Availability to respond to urgent or on-call situations WHY WORK AT CITY HARVEST? There are many fantastic reasons to choose a career with City Harvest. In addition to fighting food insecurity in New York, City Harvest offers the following Benefits and Rewards: • Competitive market salaries, • Generous time off, • Full benefits (medical, dental, vision) - employer contributions towards premiums, • Pet Insurance, • 403(b) retirement savings plan with employer-matching, • Free Mental Health Services with Better Help, • Commuter Benefits, • Employer-provided life insurance, • Professional development opportunities, • Discounted staff perks (e.g., movie tickets, gym memberships, cellular plans) At City Harvest, we enjoy working in a team-based environment and value the benefits of a diversified workplace. City Harvest is an Equal Opportunity Employer.