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Job DescriptionDescription: Summary/Objective The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the Cafe, as well as maintaining a cohesive, efficient and positive store environment. The Team Captain ensures that teammates are in the right place, doing the right things at the right time, to provide the local with a genuine daily escape. Assisting the GM in building a cohesive, efficient and stable team, the Team Captain acts as manager on duty in the absence of the GM. With keen awareness of the store’s financial performance the Team Captain drives the efficiency and recognition in the store to maximize and meet sales targets & average customer spend. The Team Captain understands & role models the Steps of Service, trains and directs the team to perform consistently. Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean. Essential Functions/Responsibilities: Ownership: ? Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly. ? In a busy environment, the Team Captain is all hands on deck and pitches in. ? Keeps the team motivated, engaged & busy during busy & down time; delegates to ensure all locals are serviced, all tasks are completed. ? Supports the GM or Area GM in achieving the efficient scheduling of all line team members while on shift, i.e. proactively sending people home early if the store is quiet ? Leads by example and reflects the company’s competencies & behaviors at all times. ? Responsible for overseeing waste management & inventory within their coffee shop. ? Provides feedback to GM or Area GM in their absence, at end of day, so adjustments can be made going forward: i.e. staffing opportunities, product needs/waste, customer requests or issues. ? Assists in onboarding and development of new team members. Has clear understanding of what good looks like in store. ? Working closely with the GM or Area GM ensure teammates are performing to expectations at all times, work together to create action plan to address performance needs. Speed: ? Drives sales in the coffee shop, ensuring aces in places and constantly upselling. ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals. Team Captain – Coffee Shops September 2019 Page 1 of 3 ? Provides regular feedback on team performance to GM or Area GM. Quality Product: ? Helps to develop a cohesive team and encourages the vision and culture of Bluestone Lane and work together towards achieving the common goals across the store. ? Assists as needed in ordering appropriate stock levels. ? Reports any issues with suppliers in a timely manner to the GM or Area GM. ? Follows implemented systems, to avoid wastage of food and beverage product. ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality. ? Maintains accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage to avoid wastage of food and beverage product. Recognition: • First point of contact for locals and displays Aussie optimism and energy., • Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions., • Sets tone in store – brings energy in everything you do., • Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape., • Understands locals’ community. Awareness of trends and competition in the area., • Participates in projects to increase average check, daily sales, and operational profitability and develop a loyal local base. Cleanliness: ? Regularly comes around the bar (average of once every 15-20 minutes) to clean and restock condiment stations, clear and wipe down tables & counters. ? Supports the management of cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly. Maintains an organized and clean working environment. ? Maintains DOH standards and ensures proper protocol is being followed daily. ? Completes store opening and closing procedures accurately and efficiently. ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to the GM or Area GM. Measures of Success: • Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven., • Team understand and follow direction; seen as mentor and coach to teammates., • Store team members stability and efficiency., • Locals feel welcomed & special when entering & while at the store., • Achievement of stores sales revenue & achieving the success factors for coffee shops., • Locals walk into store to place an order and paying at POS within 2 minutes., • Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food. Skills, Knowledge & Experience: ? You possess a passion for customer service. Team Captain – Coffee Shops September 2019 Page 2 of 3 ? You have worked in hospitality for minimum of 3 years. ? You have at least one year of supervisory experience. ? You are able to work in high-pressure, fast-paced work environment. ? You are well-organized and detail-oriented, you are able to view the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system. ? You demonstrate the desire and ability to lead, communicate and train team members. ? You have accreditation with the Department of Health for Food Protection Certificate & Bluestone Lane Barista Accreditation. ? You possess strong interpersonal, leadership and verbal communication skills. ? Ability to stand for extended periods and lift up to 40lbs. Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements:

Job DescriptionDescription: The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the coffee shop, as well as maintaining a cohesive, efficient and positive store environment. The Team Captain ensures that teammates are in the right place, doing the right things at the right time, to provide the local with a genuine daily escape. Assisting the GM in building a cohesive, efficient and stable team, the Team Captain acts as manager on duty in the absence of the GM. With keen awareness of the store’s financial performance the Team Captain drives the efficiency and recognition in the store to maximize and meet sales targets & average customer spend. The Team Captain understands & role models the Steps of Service, trains and directs the team to perform consistently. Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean. Essential Functions/Responsibilities: Ownership: ? Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly. ? In a busy environment, the Team Captain is all hands on deck and pitches in. ? Keeps the team motivated, engaged & busy during busy & down time; delegates to ensure all locals are serviced, all tasks are completed. ? Supports the GM or Area GM in achieving the efficient scheduling of all line team members while on shift, i.e. proactively sending people home early if the store is quiet ? Leads by example and reflects the company’s competencies & behaviors at all times. ? Responsible for overseeing waste management & inventory within their coffee shop. ? Provides feedback to GM or Area GM in their absence, at end of day, so adjustments can be made going forward: i.e. staffing opportunities, product needs/waste, customer requests or issues. ? Assists in onboarding and development of new team members. Has clear understanding of what good looks like in store. ? Working closely with the GM or Area GM ensure teammates are performing to expectations at all times, work together to create action plan to address performance needs. Speed: ? Drives sales in the coffee shop, ensuring aces in places and constantly upselling. ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals. Team Captain – Coffee Shops September 2019 Page 1 of 3 ? Provides regular feedback on team performance to GM or Area GM. Quality Product: ? Helps to develop a cohesive team and encourages the vision and culture of Bluestone Lane and work together towards achieving the common goals across the store. ? Assists as needed in ordering appropriate stock levels. ? Reports any issues with suppliers in a timely manner to the GM or Area GM. ? Follows implemented systems, to avoid wastage of food and beverage product. ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality. ? Maintains accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage to avoid wastage of food and beverage product. Recognition: • First point of contact for locals and displays Aussie optimism and energy., • Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions., • Sets tone in store – brings energy in everything you do., • Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape., • Understands locals’ community. Awareness of trends and competition in the area., • Participates in projects to increase average check, daily sales, and operational profitability and develop a loyal local base. Cleanliness: ? Regularly comes around the bar (average of once every 15-20 minutes) to clean and restock condiment stations, clear and wipe down tables & counters. ? Supports the management of cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly. Maintains an organized and clean working environment. ? Maintains DOH standards and ensures proper protocol is being followed daily. ? Completes store opening and closing procedures accurately and efficiently. ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to the GM or Area GM. Measures of Success: • Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven., • Team understand and follow direction; seen as mentor and coach to teammates., • Store team members stability and efficiency., • Locals feel welcomed & special when entering & while at the store., • Achievement of stores sales revenue & achieving the success factors for coffee shops., • Locals walk into store to place an order and paying at POS within 2 minutes., • Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food. Skills, Knowledge & Experience: ? You possess a passion for customer service. Team Captain – Coffee Shops September 2019 Page 2 of 3 ? You have worked in hospitality for minimum of 3 years. ? You have at least one year of supervisory experience. ? You are able to work in high-pressure, fast-paced work environment. ? You are well-organized and detail-oriented, you are able to view the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system. ? You demonstrate the desire and ability to lead, communicate and train team members. ? You have accreditation with the Department of Health for Food Protection Certificate & Bluestone Lane Barista Accreditation. ? You possess strong interpersonal, leadership and verbal communication skills. ? Ability to stand for extended periods and lift up to 40lbs. Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements:

Job Description Job Description – Server Heritage Hospitality Group: Osteria Crescendo Summary The Server plays a critical role in delivering an exceptional guest experience by providing attentive, knowledgeable, and efficient service. Servers are responsible for guiding guests through the menu, ensuring orders are executed correctly, and maintaining the high hospitality standards of Heritage Hospitality Group. Key Responsibilities Guest Service & Hospitality • Greet guests promptly and warmly, ensuring a welcoming atmosphere., • Present menus, explain specials, and make knowledgeable recommendations on food and beverage pairings., • Educate the guest on the menu design, offerings, specials, special promos and brand as a whole and guide them through their experience., • Accurately take guest orders and communicate them clearly to the kitchen and bar teams., • Deliver food and beverages in a timely manner, checking back to ensure satisfaction., • Anticipate guest needs and respond promptly to requests., • Resolve guest concerns with professionalism, escalating to management when appropriate. • Pay close attention to guest dietary restrictions and allergies and properly communicate with the team for proper handling of the order., • Be reasonably available for your guest while maintaining respectful space and not interrupting the guest’s experience. Operations & Teamwork • Set up and break down assigned sections, ensuring tables are clean, set, and ready for service., • Stock, clean, restock, organize service stations, beverage coolers, coffee stations and other areas as instructed by supervisors., • Support fellow servers, bartenders, bussers, and hosts to maintain smooth service flow. This includes assisting in seating guest, running food and clearing tables throughout the restaurant., • Communicate effectively with kitchen and management teams to ensure order accuracy and guest satisfaction., • Handle payment transactions accurately, process checks, and manage cash or credit card payments. Standards & Compliance • Maintain full knowledge of menu items, ingredients, allergens, and preparation methods., • Adhere to all responsible alcohol service guidelines and verify guest IDs when necessary., • Follow all food safety, sanitation, and hygiene practices., • Always uphold company service standards and policies., • Follow steps of service and service standards according to brands expectations. Sales & Upselling • Maximize sales by upselling menu items, specials, and beverages. Educate and promote offerings without being pushy or cheesy., • Provide insights to guests about wine, cocktails, or dessert pairings to enhance their dining experience., • Contribute to overall revenue goals by promoting special events or limited-time offerings. Qualifications • Previous serving experience in a fast-paced, high-volume restaurant preferred., • Strong communication and interpersonal skills., • Ability to multitask while maintaining attention to detail., • Positive attitude, team-oriented mindset, and passion for hospitality., • Must be of legal age to serve alcohol in New Jersey. Physical Demands • Ability to stand and walk for extended periods during shifts., • Frequent bending, lifting, and carrying trays of up to 30 lbs., • Requirements can be met with or without reasonable accommodation. Work Environment We maintain a zero-tolerance policy for harassment or discrimination from employees, vendors, or guests. We promote a respectful, supportive workplace where every team member can thrive. Other Duties This job description is intended to outline the core responsibilities and expectations of the Server role but is not an exhaustive list. Duties may evolve at management’s discretion.

Job DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, Philadelphia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. Level99 Paramus - Garden State Plaza, NJ - coming soon! OVERVIEW The Level99 team is seeking a Director of Operations for our upcoming opening in Paramus, NJ who will be responsible for ensuring a best-in-class customer experience for nearly 300,000 guests per year by managing daily operations of both our full-service bar and entertainment venue which combined span over 40,000 square feet. The Director of Operations will lead a team of 100+ associates and deliver exceptional financial results via their commitment to detail and ability to work across all levels of the Level99 organization. A successful candidate will not only be a strategic business leader, but will also dive into all of the daily details and be the expert on every role within the organization leading by example day-in, and day-out. The Director of Operations is responsible for the overall success of the venue: cultivating a team environment that provides our guests with an extraordinary hospitality experience while directing the management team (across beverage program, entertainment operations, event operations, and maintenance) and ensuring all team members perform at a consistently high level. Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results. A Level99 Director of Operations has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though they are the Owner and Operator of their venue. RESPONSIBILITIES • Lead, direct and manage all aspects of day-to-day venue operations including ensuring a customer-first experience and developing / managing all team members (scheduling, compliance, standards/performance, and policies)., • Lead the management and improvement of the financial performance of the unit executing a cadence of daily, weekly, and period-frequency projects ensuring operating standards are maintained concurrently (eg sales forecasting, scheduling, inventory, local vendor relations, etc), • Ensure best-in-class hospitality experience and team member satisfaction., • Monitor and develop team member performance, particularly the leadership team, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward., • Recruit, hire and train team members, overseeing the success and development of 100+ individuals at the venue., • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements., • Support the development and lead the execution of the Level99 operations playbook, ensuring standards are consistently upheld across venues., • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies and communicate learnings across the organization for consistency and best-in-class operations., • Travel (as necessary) between venues and to the Support Center to enhance overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Garden State Plaza in Paramus, NJ., • Other duties, as assignedMUST-HAVE SKILLS, • Minimum 15 years of progressive growth in the hotel, entertainment, or food & beverage industries, • Multi-unit operations, or multi-discipline (within a single, large format unit), experience, • Deep knowledge of hospitality, entertainment, or bar operating systems including sales forecasting, labor management & scheduling, COGS reporting, invoice management, reservation management, and more, • Strong guest-facing communication and service recovery skills, • Team-first attitude and ability to successfully communicate across all levels of the organization, • Exceptional verbal, written, and interpersonal skills, • Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint, • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required, • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read, • Able to grasp, reach overhead, push, lift and carry up to 50 pounds, • Must possess outstanding organizational and administrative skills, coupled with excellent attention to detail, • Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand, • Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence, • A reliable car, current driver's license, • Ability to train on-site out-of-state at an existing location.OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE, • Bachelor’s Degree or above in a related field, or equivalent experience, • Knowledge of a second language, particularly Spanish or Portuguese, a plus, • Experience with new openings for hotels, restaurants, or entertainment establishmentsWhile we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…, • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work, • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job, • Are just a little bit obsessive about getting the details right the first time, • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.

Job DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, Philadelphia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. Level99 Paramus - Garden State Plaza, NJ - coming soon! OVERVIEW The Level99 team is seeking a Director of Operations for our upcoming opening in Paramus, NJ who will be responsible for ensuring a best-in-class customer experience for nearly 300,000 guests per year by managing daily operations of both our full-service bar and entertainment venue which combined span over 40,000 square feet. The Director of Operations will lead a team of 100+ associates and deliver exceptional financial results via their commitment to detail and ability to work across all levels of the Level99 organization. A successful candidate will not only be a strategic business leader, but will also dive into all of the daily details and be the expert on every role within the organization leading by example day-in, and day-out. The Director of Operations is responsible for the overall success of the venue: cultivating a team environment that provides our guests with an extraordinary hospitality experience while directing the management team (across beverage program, entertainment operations, event operations, and maintenance) and ensuring all team members perform at a consistently high level. Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results. A Level99 Director of Operations has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though they are the Owner and Operator of their venue. RESPONSIBILITIES • Lead, direct and manage all aspects of day-to-day venue operations including ensuring a customer-first experience and developing / managing all team members (scheduling, compliance, standards/performance, and policies)., • Lead the management and improvement of the financial performance of the unit executing a cadence of daily, weekly, and period-frequency projects ensuring operating standards are maintained concurrently (eg sales forecasting, scheduling, inventory, local vendor relations, etc), • Ensure best-in-class hospitality experience and team member satisfaction., • Monitor and develop team member performance, particularly the leadership team, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward., • Recruit, hire and train team members, overseeing the success and development of 100+ individuals at the venue., • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements., • Support the development and lead the execution of the Level99 operations playbook, ensuring standards are consistently upheld across venues., • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies and communicate learnings across the organization for consistency and best-in-class operations., • Travel (as necessary) between venues and to the Support Center to enhance overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Garden State Plaza in Paramus, NJ., • Other duties, as assignedMUST-HAVE SKILLS, • Minimum 15 years of progressive growth in the hotel, entertainment, or food & beverage industries, • Multi-unit operations, or multi-discipline (within a single, large format unit), experience, • Deep knowledge of hospitality, entertainment, or bar operating systems including sales forecasting, labor management & scheduling, COGS reporting, invoice management, reservation management, and more, • Strong guest-facing communication and service recovery skills, • Team-first attitude and ability to successfully communicate across all levels of the organization, • Exceptional verbal, written, and interpersonal skills, • Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint, • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required, • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read, • Able to grasp, reach overhead, push, lift and carry up to 50 pounds, • Must possess outstanding organizational and administrative skills, coupled with excellent attention to detail, • Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand, • Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence, • A reliable car, current driver's license, • Ability to train on-site out-of-state at an existing location.OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE, • Bachelor’s Degree or above in a related field, or equivalent experience, • Knowledge of a second language, particularly Spanish or Portuguese, a plus, • Experience with new openings for hotels, restaurants, or entertainment establishmentsWhile we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…, • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work, • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job, • Are just a little bit obsessive about getting the details right the first time, • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.

Regional Director of Catering Sales Job Reference Number: 43227 Employment Type: Full-Time, Hybrid Segment: Dining & Events Brand: Abigail-Kirsch Location: NY Tri State Area The Role at a Glance: The Regional Director of Catering Sales for Abigail Kirsch is responsible for the successful development and overall growth of their specific territory. The focus will be on enhancing revenue in existing and new markets and mentoring the sales team. The RDOCS will achieve individual sales revenue, in addition to contributing to the management process. The RDOCS will be a critical partner for the leadership team to achieve annual plans and address the challenges in growing the business. The RDOCS is expected to lead the pace for development of new business through proactive sales efforts. S/he must work closely with senior management in promoting the Company’s culture, mission, and philosophy. RDOCS will support new business openings and oversight as appropriate. What you will be doing: Direct Sales and Sales Management • Responsible for contributing 1.5 million in topline revenue, through independent outreach and existing network, to be spread through territory and handled by a director of catering or sales manager., • Work independently towards client outreach to develop new client relationships and to initiate sales opportunities for teams, • Attract, develop, and retain high performers and ensure communication processes are in place to actively engage with associates and manage a growing service organization, • Responsible for topline and bottom-line profitability at the unit level, through training, spot checking and holding the sales team accountable for their sales., • Maintaining that client interaction and event execution consistently align with brand standards, by ensuring that operational and culinary excellence is adhered to., • Leverage relationships across all D&E to cross sell business and refer business whenever possible, • As needed, work with HR Business Partner to coach and counsel direct reports., • Oversee, develop, and implement plan to maintain and improve existing venue contact relationships, and seek to develop new venue relationships for the off-premise market, alongside DOC if applicable., • Streamline menus and create packages/collections for all units, ensuring appropriate pricing and ensure venue specifics are accounted for, adjusting quarterly, as needed., • Mentor, train and develop sales team to grow revenue, drive business and accountability, • Maintain positive client relationships and liaison as necessary to ensure a consistently positive interaction, • Run weekly sales meetings for each of the businesses in which RDOCS has oversight, • Oversee the follow up to ensure annual events are secured on the calendar each year., • Ensure sales team is finalizing all event details throughout territory, • Responsible for sales and status reports as well as deposits/accounts receivable and contracts., • Event Coordination to include timing of events, assisting Captain(s) with staff assignments on site and meeting with staff when necessary, acting as liaison with client, kitchen, staff, and vendors., • Participate, conduct client meetings / sales calls, and follow up., • Support and Conduct tastings as needed., • Required to attend all signature galas and large-scale events, as outlined by leadership Financial Performance • Ensure that budgeted goals are met or exceeded at each unit in which RDOCS has oversight, • Monitor event revenue categories for each of the businesses in which RDOCS is overseeing, ensuring profitability., • Work with DOC’S to divide revenue goals within their teams, while directing their outreach to meet and achieve goals., • Monitor event profitability to ensure that events are sold and executed according to company standards and budget., • Ensure DOC’S are creating post event analysis to ensure the successful execution of each event in all cost areas., • Review and Report on weekly PACE report, while maintaining an actively outlook on future business, • Ensure that all event deposits, payments, and invoicing reflect the company policies and procedures, across businesses, • Monitor staffing levels on each event to ensure proper service standards are achieved and profitability maintained according to budget., • Responsible for maintaining A/R accountability for all direct reports and units Marketing This will be a collaborative approach with the Marketing to ensure the successful development of the brand. • Develop and maintain an active and aggressive advertising campaign to ensure the successful integration of the brand in the market for brands or territories, • Creating brand collateral with the Marketing department as need arises for brands or territories, • Monitor and report the results of the advertising campaigns to ensure that the expense has a significant impact on sales and brand awareness., • Oversee signature marketing events and offerings, ensuring brand integrity, • Maintain networking calendar, and ensuring sales team is actively attending with frequency, • Oversee territory market comp analysis annually, by brand, to ensure competitive offerings and pricing for the area. Technical Knowledge The RDOCS must possess a working knowledge of the systems used within the company. The DOC must be proficient in the following • Opening & closing procedures, • Profit and Loss Statements, • Producing accurate monthly reporting, • Food and beverage knowledge What we are looking for: Qualifications: • 8+ years’ of sales leadership experience, with a focus on leading robust teams with a collective revenue of over 10+ million, • Bachelor’s Degree preferred, • Advanced knowledge of off premise and venue catering sales and operations, • Strong Knowledge of food and beverage, • Exceptional interpersonal, organizational and communication skills, • Hardworking nature, hands-on approach, and a passion for the business, • Ability to communicate effectively with co-workers, management, vendors, and clients, • Able to travel and be flexible to work schedule to accommodate business needs Benefits and Salary: • Medical, • Dental, • Vision, • Tuition Reimbursement, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick, • Holiday Pay (9 paid holidays) Salary: Base: About $200,000 Significant Commission Upside #boost #LI-MA1 #indeedelior About Abigail Kirsch: Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

General Manager – Entertainment Group Location: Dobbs Ferry, NYC Salary: $100,000 - $110,000 DOE + 20% Quarterly Bonus About our client Do you want to join a fun and energetic team? My client is one of the leaders in the entertainment and dining facilities in the US! The concept combines a premium entertainment experience with food and beverage service, creating a unique environment where hospitality, service, and guest engagement are at the heart of the operation. Due to their ongoing success, they are seeking an ambitious General Manager to help lead their team! The Role As General Manager, you will take ownership of the day-to-day operations, team development, guest experience, and financial performance of the location. You will also provide oversight of the adjacent restaurant. General Manager responsibilities: • Ensure all customer queries and operational issues are addressed and rectified in a prompt, efficient manor, • Provide a positive and motivating work environment and culture, • Guide and train a large team to success, • Be an ambassador for the company and build strong working relationships The Ideal Candidate will have: • 5+ years Hospitality Management experience, • Strong communication and leadership skills and can work well as part of a team, • Passionate about providing an exceptional customer experience Interested? If you’re interested in this General Manager opportunity, please send your resume to Holly today! Note that candidates must have the right to live and work in the USA to be considered. Only shortlisted candidates will be contacted. Also, please see additional jobs posted on our website _

Job Description Position Summary: The Restaurant General Manager is responsible for the overall success and profitability of the restaurant. This includes, but is not limited to, managing all front-of-house (FOH) and back-of-house (BOH) operations, leading and developing staff, ensuring compliance with all health and safety regulations, maintaining high standards of food quality and service, and achieving financial targets. The General Manager acts as the primary liaison between the ownership/corporate team and the daily operations, embodying the restaurant's vision and values. Key Responsibilities: I. Operational Leadership & Excellence: • Oversee all daily restaurant operations, ensuring smooth and efficient service from opening to closing., • Coordinate seamlessly between FOH and BOH teams to optimize workflow and guest satisfaction., • Develop, implement, and enforce operational policies and procedures to maintain consistency and efficiency., • Ensure adherence to all food safety, sanitation, and health regulations (e.g., ServSafe) and maintain impeccable cleanliness standards throughout the restaurant., • Manage inventory, ordering, and receiving of food, beverages, and supplies, minimizing waste and optimizing costs., • Oversee equipment maintenance and ensure a safe and secure environment for both guests and employees. II. Team Leadership & Development: • Recruit, hire, onboard, and train a high-performing team of FOH and BOH staff., • Develop and implement effective training programs to enhance employee skills and knowledge., • Create and manage staff schedules to ensure adequate coverage and optimize labor costs., • Conduct performance reviews, provide constructive feedback, and address performance issues effectively., • Conduct weekly manager's meetings and monthly team meetings, • Foster a positive, collaborative, and motivating work environment that encourages teamwork and professional growth., • Handle employee relations, including conflict resolution and disciplinary actions, in a fair and consistent manner. III. Guest Experience & Relations: • Ensure exceptional guest service and a memorable dining experience for every customer., • Actively engage with guests, building rapport and addressing feedback promptly and professionally., • Effectively resolve guest complaints and escalate issues to ownership when necessary., • Maintain a welcoming and hospitable atmosphere that reflects the restaurant's brand. IV. Financial Management & Business Acumen: • Manage budgets, analyze P&L statements, and control costs (food, beverage, labor, and operating expenses) to achieve profitability targets., • Develop and implement strategies to increase sales, drive revenue, and enhance overall financial performance., • Monitor sales data, track key performance indicators (KPIs), and prepare accurate financial reports for ownership., • Identify opportunities for process improvements and cost-saving initiatives., • Collaborate with ownership on menu development, pricing strategies, and marketing initiatives., • Learn and use Restaurant365 to analyze and keep track of restaurant financials V. Marketing & Brand Management: • Assist in developing and executing local marketing and promotional strategies to attract new customers and retain existing ones., • Represent the restaurant positively in the community and online., • Monitor online reviews and social media feedback, responding appropriately. Qualifications: • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Relevant professional experience may be considered in lieu of a degree., • 5+ years of progressive management experience in a high-volume restaurant setting, with at least 3+ years in a General Manager role., • Proven expertise in FOH and BOH operations, including inventory control, financial management, and staff supervision., • Strong financial acumen, including experience with budgeting, P&L analysis, and cost control., • Exceptional leadership, communication, and interpersonal skills., • Demonstrated ability to inspire and motivate a team., • Proficiency with Point-of-Sale (POS) systems and other restaurant management software., • In-depth knowledge of food safety regulations and health codes (ServSafe certification preferred)., • Ability to work flexible hours, including evenings, weekends, and holidays., • Strong problem-solving skills and the ability to make sound decisions under pressure., • Highly organized with meticulous attention to detail. Physical Requirements: • Ability to stand and walk for extended periods., • Ability to lift and carry up to [e.g., 25-50] pounds., • Ability to work in a fast-paced, high-pressure environment.

GOLFZON Social is a leading indoor golf entertainment brand redefining the way people play, socialize, and compete. Formed through a joint venture between GOLFZON Americathe global leader in golf simulator technologyand Troon, the world's largest golf and golf-related hospitality management company, GOLFZON Social combines cutting-edge simulator technology with elevated food and beverage, hospitality, instruction, leagues, events, and private experiences. The brand delivers a premium, technology-driven social destination that appeals to golfers and non-golfers alike while creating scalable opportunities for growth across hospitality, entertainment, and player development. The GOLFZON Player Development Associate is responsible for delivering high-quality golf instruction and programming while driving revenue through lessons, leagues, memberships, and simulator usage. This role combines teaching, customer engagement, and business development to grow the GOLFZON Social community and enhance the overall player experience. Key Responsibilities • Lead adult and junior classes, clinics, and player development programs, • Plan and execute junior summer camps focused on skill development and engagement, • Provide private instruction using GOLFZON Social simulator technology and traditional coaching methods, • Organize and facilitate leagues, including scheduling, operations, and communication alongside Marketing team., • Assist in the planning and execution of corporate events, group outings, and social tournaments, • Ensure all programs and events are delivered at a high level with exceptional customer service, • Drive sales of:, • Private lessons, • Adult & junior classes/clinics, • Summer camps, • Membership packages, • League registrations, • Simulator rentals, • Actively promote GOLFZON Social offerings to increase participation and retention, • Build relationships with customers to encourage repeat business and long-term engagement, • Manage league operations, including registration, scoring, and customer communication, • Maintain an organized teaching and program schedule, • Track personal sales and performance metrics, • Support daily facility operations as needed Qualifications • PGA Member or Associate preferred (or actively working toward PGA certification), • Experience teaching golf lessons to players of all ages and skill levels, • Strong interpersonal and communication skills, • Sales-oriented mindset with ability to meet revenue goals, • Passion for growing the game of golf and delivering exceptional customer experiences, • Comfortable using technology-based coaching tools (GOLFZON or similar systems preferred) Compensation Potential Compensation Range: Between $30,940 - $100,000 annually • Base hourly pay, • Commission opportunities, include:, • Private lessons, • Adult & junior classes/clinics, • Summer camps, • Membership sales, • League registrations Benefits • Health insurance, • Education allowance (if applicable), • Access to golf simulator technology and player development tools, • Free meals and unlimited practice privileges during shifts. Ideal Candidate The ideal candidate is a motivated golf professional who thrives in a dynamic, tech-driven environment, enjoys teaching and community building, and is excited to contribute to a growing GOLFZON Social facility through both instruction and sales performance. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionDescription: Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates. Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café ? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates ? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance) ? Inventory management of coffee and coffee-related product Spend through Service: ? Deep understanding of the menu in order to educate and excite local ? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Comes around the machine to personally deliver drinks to locals ? Engages and attend Monthly Head Barista meetings ? Upskills teams and initiates training and accreditation requests for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship ? Out of LA and NY – One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies. ? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed ? Train, educate and acclimate new baristas into store and BL system Human Connection: ? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway ? Locals focused, interacting and servicing locals with beverage needs ? Sets tone in store with recognition and connection with locals – name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas ? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed) Premium Broad Product: ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service ? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in ? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensure proper ordering Beautiful Spaces: ? Ensures bar and workspace are always clean and fully functioning ? Speed of service – provide quality product with speed and accuracy ? Maintains grooming guidelines as all times ? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM Measures of Success: ? Cross-functional operations -flexible and agile moving from machine to serving local – service focused and quality driven ? Baristas in training are ready for test within 30 days of employment ? Pipeline of Baristas ready for accreditation ? Knows locals’ name & order – provides genuine escape by delivering great service ? Good communication & working environment with Servers – working together to service local efficiently and effectively ? Consistent coffee quality from all baristas in the café ? Reduces coffee waste Head Barista – Cafes 07.2019 Page 2 of 3 happiness ambassador – fair go – ride the wave - mateship Skills, Knowledge & Experience: ? You have 2+ years working as a Barista or Head Barista in Specialty coffee or 4+ years working in non-specialty coffee in a high volume fast paced environment. ? You have 2+ years of relevant hospitality experience, previous management or leadership roles are preferred ? You are DOH accredited or Safeserve Certified ? You are keen to train, mentor and support teammates in their coffee education ? You have strong technical barista knowledge and skills (extraction, texturing, pouring) ? You have strong interpersonal and communication skills ? You can work in a high stress, fast paced work environment ? You can stand for extended periods and lift to 40lbs Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Requirements:

Job Description Tatte began in 2007 with a passion for baking and a belief that well-crafted food brings people together. Today, we are a design-forward bakery and café known for handcrafted food, exceptional coffee, warm hospitality, and beautiful spaces that invite connection and everyday ritual. At Tatte, we are a team of people from diverse backgrounds working together to inspire, care for, and nurture life every day. We welcome individuals who are passionate, ambitious, genuine, and love people, food, pastry, and coffee. If you are excited to be part of our journey, there are many ways to join our team and opportunities to grow for those who want to learn and build a career with us. THE ROLE Our Front of House team members create exceptional guest experiences through genuine hospitality. Baristas handcraft beautiful espresso beverages while delivering warm, knowledgeable service and maintaining the highest standards of quality, consistency, and cleanliness. KEY RESPONSIBILITIES • Welcome guests with warm, genuine hospitality and provide exceptional customer service, • Develop and maintain comprehensive knowledge of Tatte's coffee, bakery, and savory offerings, • Prepare and serve handcrafted espresso beverages according to Tatte recipes and standards, • Answer guests' questions and make thoughtful menu recommendations, • Follow all beverage recipes and presentation standards, • Operate espresso machines, grinders, and other bar equipment safely and efficiently, • Maintain a clean, organized, and well-stocked bar station, • Deliver consistently beautiful, high-quality espresso beverages, • Follow all food safety, sanitation, and company policies and procedures, • Perform other duties as assigned QUALIFICATIONS & EXPERIENCE • Warm, engaging, and welcoming communication skills, • Passion for coffee, hospitality, and creating exceptional guest experiences, • Desire to help where needed and work as part of a team, • Commitment to living Tatte's core values and delivering on our mission, • Flexibility to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays, • Previous barista experience using manual espresso equipment is preferred but not required ESSENTIAL FUNCTIONS / WORKING CONDITIONS • Strong communication skills to warmly engage with guests and team members, • Ability to work in a fast-paced environment, • Ability to grasp and reach overhead, • Ability to lift, move, and carry 50 pounds or more, • Ability to stand and work on your feet for 8 or more hours per shift OUR BENEFITS & PERKS • Competitive Pay: $12.75–$15.75/hour plus tip share (typically $18–$20+/hour total), depending on experience, • Health, dental, and vision insurance, • 401(k) with company match, • Paid vacation for full-time team members, • Paid sick time, • Flexible schedules with no late nights, • 50% meal discount and 2 free beverages per shift, • Free mental health support, • Free Employee Assistance Program (EAP), • An inclusive community that offers potential for growth Learn more about us at tattebakery.com. Join us on our journey to create something special! Please note that Tatte is an E-Verify employer.

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at the The Crowne Plaza in Englewood, NJ. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Manage inventory and ordering delivery disposables Ideally have • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • 6 months experience as a lead bartender or supervisor. We offer • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience, • AM & PM shifts Location: The Crowne Plaza Englewood-401 S Van Brunt St. Englewood, NJ 07631 Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address) Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and Linkedin for more information and updates. #LI-DNI Powered by JazzHR HLlKaEzDVv

Job DescriptionBenefits: • Opportunity for advancement, • Training & development PickleRage New Rochelle About PickleRage New Rochelle PickleRage New Rochelle is a 42,000-square-foot, state-of-the-art indoor pickleball facility bringing premier courts, community events, leagues, lessons, and social experiences to Westchester County. We are building a high-energy, welcoming environment for players of all skill levels and are seeking enthusiastic team members to help us deliver an exceptional guest experience. Position Summary The Front Desk Associate is the first impression of PickleRage. This role is responsible for delivering outstanding customer service, managing check-ins, handling memberships and reservations, and ensuring all guests feel welcomed, valued, and like a member of our community. This is a part-time position with potential for growth as the facility expands. Key Responsibilities • Greet members and guests with a friendly, professional attitude, • Manage court reservations, member check-ins, and program registrations, • Process payments for memberships, retail, events, and food & beverage (if applicable), • Answer phone calls, emails, and general inquiries, • Assist with league nights, tournaments, and special events, • Maintain a clean, organized front desk and lobby area, • Promote memberships, clinics, and upcoming programs, • Support management with daily operational tasks Qualifications • Customer service experience preferred (hospitality, fitness, retail, or sports facilities a plus), • Strong communication and interpersonal skills, • Comfortable using POS systems and booking software, • Ability to multitask in a fast-paced environment, • Positive attitude and team-first mindset, • Availability for evenings and weekends, • Pickleball experience is a plus but not required What We Offer • Competitive hourly pay, • Employee discounts on merchandise and programs, • Flexible scheduling, • Growth opportunities within a rapidly expanding brand, • A fun, energetic work environment How to Apply Please submit your resume and a brief note explaining why you’d be a great fit for PickleRage New Rochelle. Join us as we build the premier pickleball community in Westchester County!

Job DescriptionJOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We’re looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it’s your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we’ll provide the platform and tools. WHY YOU’LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it’s your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU’LL DOLead With Hospitality, • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard’s legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team, • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence, • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits, • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

Job DescriptionJOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We’re looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it’s your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we’ll provide the platform and tools. WHY YOU’LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it’s your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU’LL DOLead With Hospitality, • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard’s legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team, • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence, • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits, • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

Job Description Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Account Executives do? The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing commercial customers, while maintaining a customer-focused service to grow the business. Account Executives call on a full spectrum of market segments including hospitality, food & beverage processing, healthcare, and retail. You will join a results-oriented environment where you will proceed through a comprehensive training program to learn and understand our pest management services and products. You will learn how to inspect and identify infestations (or potential infestations) of all kinds of organisms, insects, birds, and other pests. Once you are knowledgeable in that, you will turn your talents to proposals and presentations that result in sales. Responsibilities include but are not limited to the following: Create new business opportunities through cold calling, prospecting, networking, leads, referrals, and cross-selling Visually inspect buildings for pests, pest harborage, pest entries, etc. Based on assessment findings, sell pest control solutions as well as preventative maintenance for Commercial customers Craft territory development strategies that will result in exceeding sales targets Learn and maintain complete knowledge of Rentokil’s programs, protocols, pricing policies, and service offerings Build partnerships and collaborate effectively with internal departments to maximize growth opportunities and ensure the delivery of outstanding service solutions Complete daily activities and sales performance using the company sales CRM Essential Job Functions: We’re not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here’s what we mean: You’ve got to be able to move up to 10 lbs. regularly and 11–20 lbs. frequently, whether that’s lifting, carrying, pushing, pulling, or otherwise repositioning objects You’ll move around a lot — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You’ll go up and down stairs, ladders, scaffolding, ramps, and poles. And you’ll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces You must be comfortable dealing with different pests (spiders, flies, mosquitos, rodents, etc.), as well as being required to go into small spaces such as basements, crawl spaces, attics, etc. You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean Sometimes you’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you’ll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live). What do you need? High school diploma or equivalent; A valid driver’s license from your current state of residence. Strong social, customer service, and communication skills Preferred two years of experience in Business to Business sales — in fact, we’d be really impressed if you came to this role with prospecting skills (cold calling, lead generation, networking) Self-motivated, hunter’s mentality with the ability to work independently Will be required to obtain any required industry licenses that will be provided and paid for by the company Travel up to 100% of time within assigned territory(s) #ZipSales Base Pay RangeYearly: $45,000.00 - $54,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. \nCompany Description Ehrlich has been providing expert pest control services to homeowners and businesses since 1928. We offer customized, effective and fast pest control solutions which include fumigation, bed bug control, and termite control - all provided by local offices throughout the east coast from Maine to Florida. Ehrlich has been providing expert pest control services to homeowners and businesses since 1928.\r\n\r\nWe offer customized, effective and fast pest control solutions which include fumigation, bed bug control, and termite control - all provided by local offices throughout the east coast from Maine to Florida.