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  • Pastry Workshop Instructor
    Pastry Workshop Instructor
    11 days ago
    $25–$40 hourly
    Full-time
    Manhattan, New York

    About Maison Fleuret Maison Fleuret is a French patisserie and baking school renowned for its hands-on pastry and viennoiserie workshops in Paris, led by certified pastry chefs. Rooted in tradition and inspired by the warmth of family gatherings, our classes celebrate the flavors, techniques, and culture of French baking. This December, we are opening our first U.S. location in the heart of Soho. Designed around the French art de vivre, our New York atelier will offer an immersive, creative, and welcoming environment where guests can learn, create, and share. As we grow, we’re building a team of passionate professionals who want to bring authentic French pastry culture to New York and help shape a new culinary destination. To learn more, visit our website: Role Description • Guide guests through iconic French recipes in a fun, engaging, and interactive format., • Adapt teaching style to all levels—beginners, advanced bakers, children, and adults., • Share tips, technical insights, cultural anecdotes, and authentic French know-how., • Ensure the quality, friendliness, and smooth execution of each workshop. Qualifications • Formal training and/or proven experience in pastry or bakery., • Fluent French preferred to preserve authenticity and share genuine French expertise., • Workshops are taught in English, so strong English communication skills are essential., • Excellent teaching ability, strong communication skills, and a passion for sharing your craft., • Organized, autonomous, and a reliable team player., • Previous experience in culinary instruction or teaching is a plus. Compensation & Conditions • Employment Type: Full-time or Part Time, • Location: Soho, New York City, • Start Date: December/January 2025, • Salary: $25 – $40 per hour, depending on experience Benefits • Health insurance contribution (medical), • Paid Time Off (PTO), • Employee discounts on workshops and products, • Opportunities for professional development, • Career growth potential as the Maison Fleuret brand expands in the U.S. and internationally, • A supportive, creative environment rooted in French expertise and hospitality Why Join Us? This role is ideal for someone passionate about French pastry who wants to share that tradition with an international audience in New York. You’ll join a creative, vibrant environment where authenticity, culture, and craftsmanship come together to create memorable experiences.

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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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