GGL Ambassador/Receptionist
6 days ago
Perth Amboy
Job DescriptionSalary: $18-$20/hour We're seeking professional and friendly Front Office Receptionists, better known as GGL Ambassadors- to join our team! Ideal candidates will be the first point of contact for visitors, clients, and fellow team members, managing the front desk providing exceptional customer service. You'll ensure a positive experience and smooth operations of office operations for everyone who walks in the door! What Youll Do • Greet visitors and direct them to the appropriate person or destination., • Answer, screen, and forward incoming phone calls, providing general information as needed., • Maintain a clean and welcoming reception area, providing excellent customer service with professionalism and courtesy., • Review emails for new client leads and create intake in our case management system (Smart Advocate)., • Handle new client intakes both via phone calls and in person. Create intake in our CMS and assign accordingly., • Assist with mail distribution for incoming and outgoing packages, as needed., • Bilingual fluency in Spanish & English (required)., • 1+ year of experience in a receptionist or customer service role, preferred., • Stellar communication skills and active listening ability., • Organizational superpowers and laser-sharp attention to detail., • Tech-savvyproficient with office software (Microsoft Office Suite, Google Workspace, etc.)., • Professional presence and a people-first mindset., • Ability to adapt quickly and juggle multiple priorities with grace.