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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 1 día
    $18–$22 por hora
    Jornada completa
    Hackensack

    The Body Shop Physical Therapy & Wellness is a multidisciplinary healthcare clinic providing physical therapy, chiropractic care, and injury rehabilitation services. Our team is dedicated to helping patients recover from injuries, reduce pain, and improve their quality of life through personalized treatment and compassionate care. We pride ourselves on creating a welcoming environment for both our patients and staff while delivering exceptional service to the communities we serve. Preferred Physical Therapy is required. Job Summary The Body Shop Physical Therapy & Wellness is seeking a friendly, organized, and dependable Front Desk Receptionist to join our team. This role is responsible for greeting patients, answering phones, scheduling appointments, managing patient records, and supporting the daily operations of our clinic. The ideal candidate is bilingual in English and Spanish, has strong communication skills, and enjoys providing excellent customer service in a fast-paced healthcare environment. This is a part-time position scheduled Monday, Wednesday, and Friday, up to 12 hours per day (maximum 36 hours per week). Responsibilities Greet patients, check them in, and provide a welcoming office experience. Answer incoming phone calls, respond to questions, and assist patients with scheduling needs. Schedule, confirm, and update appointments in the clinic's scheduling systems. Manage patient intake paperwork and ensure all required forms are completed accurately. Scan, upload, and organize patient documents, insurance information, and medical records. Maintain accurate patient files and update records as new information is received. Communicate with insurance companies, medical offices, imaging centers, and attorneys as needed. Verify insurance information and obtain claim details for patient cases. Request and follow up on medical records from outside providers and facilities. Track patient visits and maintain internal case-management spreadsheets and reports. Assist with insurance authorizations, treatment approvals, and related documentation. Support the billing team by maintaining accurate case and coverage information. Perform general administrative and front desk duties to support daily clinic operations. Qualifications Bilingual in English and Spanish (required). High school diploma required; associate's or bachelor's degree preferred. At least 1 year of prior front desk, administrative, medical office, or receptionist experience (required). Experience with physical therapy and chiropractic pre-certification including APTP, 21 day notice, pre-service appeals (preferred) Strong communication and organizational skills. Comfortable using computers, email, Google Drive, and scheduling software. Detail-oriented and able to manage multiple tasks in a fast-paced environment. Professional, dependable, and customer-service focused. Schedule Monday, Wednesday, and Friday. Up to 12-hour shifts per day. Maximum 36 hours per week. Part-time position. The Body Shop Physical Therapy & Wellness is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, or any other characteristic protected by law. Pay: $18.00 - $22.00 per hour Experience: administrative, medical office, or receptionist: 1 year (Required) Language: English (Required) Spanish (Required) Work Location: In person

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  • Legal Secretary/Receptionist
    Legal Secretary/Receptionist
    hace 1 mes
    Jornada completa
    Paterson

    Job Summary We are seeking a dynamic and organized Secretary/Receptionist to be the welcoming face and efficient coordinator of our office. In this vital role, you will manage front desk operations, handle communications, and support administrative functions to ensure smooth daily operations. Your proactive approach and excellent communication skills will help foster a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office expertise while contributing to a vibrant team. Duties • Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly, • Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer service skills, • Manage incoming calls, direct inquiries, and take detailed messages for staff members, • Perform clerical tasks such as data entry, word processing, and maintaining organized files, • Support office management activities by coordinating appointments, scheduling meetings, and handling correspondence, • Assist with client communication and support tasks to enhance customer satisfaction, • Maintain a tidy front desk area and ensure all office supplies are stocked and organized Qualifications • Bilingual proficiency is highly preferred to effectively communicate with diverse clients and team members, • Knowledge in legal field, • Proven office experience with strong organizational skills and attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with general computer literacy, • Prior clerical or administrative experience demonstrating excellent time management skills, • Strong phone reception abilities with a professional demeanor and adherence to phone etiquette, • Experience with multi-line phone systems and front desk operations is advantageous, • Personal assistant or office management experience is a plus but not required Join us in creating a welcoming environment where professionalism meets efficiency! This role offers the chance to develop your administrative expertise while supporting a thriving team dedicated to excellence.

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