Warehouse Operations Manager
11 days ago
Paterson
Job Description Warehouse Operations Manager Overview • Run a party rental warehouse, and develop warehouse operations systems., • Create smooth processes from office to warehouse., • Determine product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; refine processes for receiving product, picking, packing, routing, returning, equipment utilization, inventory management, and trucking; on-going education of warehouse staff. Warehouse General • Recruit, select, train, schedule, and coach WH employees. Communicate job expectations; conduct employee reviews; enforce policies and procedures., • Maintain a positive working environment with an emphasis on communication., • Maintain floor authority and set the working pace and daily work expectations., • Participate in creating strategic plans and reviews; prepare and complete action plans; implement standards; resolve problems; complete audits; identify trends., • Develop warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment and procedures., • Ongoing evaluation and improved use of existing software, evaluate new software, • Determine WH workflow based on work load, schedule labor to complete tasks, • Update Job/Labor board daily, • Oversee department assignments; returns/unpacking; cleaning of returned product; re-stocking; picking; prepping; truck packing and check for accuracy, • EOD leave next day driver and labor assignments, • Ongoing Inventory projects, • Asses and refine work flow in each step of the process from Account Manager communication to final re-stock, • Facilitate equipment maintenance including Dishwasher, Washing Machines, Dryers, Press, • Vehicle Fleet Operations including routine registration, DOT inspections, preventative maintenance, as needed maintenance, • On-call responsibility Support SDPR general business operations by routing, sequencing, managing driver resources, and delivering outstanding Customer Service while controlling Operational Expenses. Interface with multiple contacts as necessary including: Senior Management, Customer Service, Delivery Team and Clients. Strong decision making and organizational skills while exercising independent judgment and discretion. • Coordinate delivery, returns and reruns, assign/reassign drivers and helpers, • Oversee Dispatch, • Communicate directly with Operations, Account Mangers, and Transportation staff, • Ensure that all calls for vehicle repair and maintenance are handled in a timely fashion, • With Dispatch, develop optimum routes that minimize driver/helper costs, route efficiency, fuel cost, and meet pickup or delivery windows, • Problem solve delivery/pick up issues including product shortages, • Maintain and evaluate daily logs for errors or violations of DOT or internal company requirements, • Reconcile Projected versus Actual route data, • Understand route specifics, Dance Floor installation, Platform installation, Kitchen Equipment setup and Propane certification, • Adhere to D.O.T. regulations, • Dispatch Drivers and Driver Helpers, • Track and supervise drivers while en route, • Assist drivers with route schedules, delivery problems and logistics in the States of New Jersey, Connecticut, New York and Pennsylvania, • Monitor Company routing software and check with drivers to find out if they are having difficulties making deliveries or pickups, reassign and redirect routing as necessary, • Demonstrate good oral and written communications skills via telephone/radio with Co-workers and Clients, • Adjust delivery and pick up sequences on routes to achieve site location time constraints, • Excellent Computer Skills, • Ability to make solid decisions in a timely manner, • Strong supervisory and leadership skills, • Exceptional written/verbal problem-solving skills, • Ability to work in a fast-paced, dynamic environment., • Ability to work independently as well as part of a team, • Process Management, • Detail Oriented, • Deliver outstanding Customer Service while controlling Operational Expenses, • Enjoys problem solving, • Bilingual preferred