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Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking for an Revenue Operations Manager to join our Seller Experience and Marketplace Growth team. As a Revenue Operations Manager, you'll play a critical role in driving operational excellence across StubHub's commercial organization. You'll serve as the connective tissue between Sales, Marketing, Finance, and Analytics—ensuring our teams have the tools, data, and processes they need to grow revenue efficiently. This role requires a deep understanding of Salesforce, strong analytical skills, and the ability to translate complex operational challenges into scalable solutions. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA What You'll Do: • Own Salesforce as the primary CRM and source of truth for revenue data—ensuring data integrity, accurate reporting, and intuitive user workflows., • Partner cross-functionally to optimize the lead-to-revenue process, from pipeline management to forecasting and reporting., • Build and maintain dashboards, metrics, and reporting frameworks that enable teams to make data-driven decisions., • Collaborate with sales on quota setting, territory management, and revenue planning., • Identify and execute process improvements to streamline sales operations and enhance productivity., • Bachelor's degree in business, Economics, Finance, or related field., • 4–6 years of experience in Revenue Operations, Sales Operations, or Business Operations., • Deep experience administering and optimizing Salesforce, including workflows, dashboards, and user management., • Strong analytical and problem-solving skills; proficient with Excel/Google Sheets and data tools such as Looker, Tableau, or SQL., • Excellent communication skills and ability to influence stakeholders across multiple teams., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description Summary Incumbent is responsible for the safe, orderly and expeditious flow of air traffic through Metering Control of departure traffic on the Non-movement areas of the Newark Liberty International Airport (EWR). Dimensions of Position A Ground Management Program (GMP) operator shall support the system in a tactical and pre-tactical nature, shall work on site at EWR and shall be the primary System Operator during all times that the system is in operation. A GMP Operator shall have a thorough working knowledge of Air Traffic Management in the New York Region, in particular, the impact of fix and route availability in relation to the health of the surface operation at EWR. Incumbent works under the general supervision of the Ground Management Program Manager who relies on the incumbent to perform established duties independently. On new or revised procedures, the manager gives detailed instructions, observes, and checks work during or immediately after completion according to complexity of the task or until satisfied the incumbent is able to perform the procedure independently. Accountability • Makes decisions and recommendations involving:, • The sequence and separation of gate traffic ready for pushback and engine start., • Plans the sequence of arriving traffic, using provided electronic aids, i.e. Aerobahn, prior to arrival at the airport., • The merging of arriving and pushback traffic that will assure all aircraft equitable treatment and provide for minimum delays., • Determines the usability of and resolves problems with:, • Communications equipment, • Aerobahn Technology, • Gate Management computer programs, • EWR GMP is not a positive control facility. Incumbent will be required to communicate recommended actions to airline, airport, and FAA employees to aid them in coordinating with each other to determine when to instruct aircraft to taxi, who to follow, taxi route, intermediate hold points, route clearance limit, and frequency transfer points., • Incumbent will initiate, and respond to, necessary coordination with EWR ATCT Ground Control concerning the movements of inbound and outbound aircraft., • Execute procedures required of the local Surface Movement Guidance and Control System Plan (SMGCS) during periods of reduced visibility, execution of the local Ice Threat Management Plan during periods of aircraft anti-icing, and the local Gate Hold program when initiated by the FAA EWR ATCT., • Provide airlines with, when required, field conditions, altimeter settings, weather conditions, operating status of navigational aids and NOTAMS., • Performs lower grade level duties as necessary to meet operational requirements and for proficiency maintenance. Individuals with previous experience at one of the New York Airports are preferred. A qualified individual must have at least 2 years experience as a fully qualified, active ATC, pilot or airline dispatcher. Have the ability to deal with customers in a courteous, enthusiastic and professional manner; ability to effectively use interpersonal skills in order to resolve problems and customer complaints. Position is subject to drug and/or alcohol testing per RVA's non-DOT policy (pre-employment, random, reasonable cause/suspicion, post-accident). Applicants must be able to successfully pass a ten-year background check.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Paid Customer Acquisition Portfolio Manager StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to sell tickets to the millions of fans who browse our platform worldwide. Location: Hybrid (3 days in office / 2 days remote) – New York, NY, Santa Monica, CA, or Aliso Viejo, CA As a Paid Customer Acquisition Portfolio Manager, you'll lead and optimize StubHub's paid acquisition initiatives, driving strategic performance and influencing the full customer acquisition lifecycle. Your role extends beyond paid search as you leverage analytical insights, proactive strategies, and cross-team collaboration to identify opportunities, implement impactful improvements, and enhance overall customer experience from initial engagement through conversion. What You'll Do • Manage and optimize performance for a strategic segment of StubHub's Google Search portfolio., • Analyze campaign performance data, customer behavior, and market trends to proactively identify opportunities and execute impactful optimizations., • Use AI and advanced analytical tools to prototype insights, analyses, and actionable strategies rapidly., • Collaborate closely with Engineering, Data Science, Analytics, and Product teams to influence and implement customer experience improvements across StubHub's digital platforms., • Develop and implement strategic initiatives aimed at enhancing customer acquisition and retention efficiency., • 2+ years of experience as an SEM Manager, Programmatic Ads Specialist, Paid Media Analyst, or similar analytical roles within digital marketing or marketplace growth., • Strong analytical skills, with proficiency in SQL., • Technical skills and experience with analyzing customer behavior on websites and mobile apps, including familiarity with attribution models and conversion optimization., • Ability to synthesize complex data into strategic insights and effectively communicate recommendations across teams., • Proven track record of driving measurable improvements through cross-functional influence, even without direct reporting relationships., • Self-motivated and hands-on, capable of independently addressing challenges and proactively uncovering growth opportunities., • Extensive experience managing paid customer acquisition at scale, including optimization strategies, budgeting, and performance management., • Interest or experience in event ticketing, sports, music, or related marketplaces., • Demonstrated ability to manage campaign performance within clear guidelines, balancing growth with cost efficiency., • Skilled in developing quick analytical prototypes and dashboards to inform agile decision-making., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description This is a remote position. Virtual Assistant Company: Golden Gate Getaways LLC Location: Remote (U.S.-based preferred) Salary: $18 – $24 per hour About the Company Golden Gate Getaways LLC is a licensed and insured travel operator based in Fairfax, California. We specialize in personalized adventure tours and luxury charter experiences, delivering high-quality, custom travel solutions with attentive, hands-on service. Job Description We are seeking a highly organized and proactive Virtual Assistant to provide administrative and operational support for our leadership and internal teams. This role requires a reliable self-starter who can manage multiple tasks efficiently while maintaining strong attention to detail. Responsibilities * Manage executive calendars, schedule appointments, and coordinate meetings * Handle email correspondence and follow-up communications * Perform data entry, reporting, and documentation tasks * Assist with project management and coordination across teams * Conduct online research and prepare summaries or presentations as needed * Support special projects and initiatives with accuracy and efficiency RequirementsQualifications * Proven experience as a virtual assistant or in administrative support * Strong organizational and time management skills * Proficiency in Google Workspace, Microsoft Office, and communication tools * Excellent written and verbal communication * Ability to work independently with minimal supervision * Problem-solving mindset and adaptability to changing priorities BenefitsBenefits * Flexible remote work environment * Paid time off * Long-term growth and development opportunities * Access to company resources and travel-related perks

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate by performing the following duties: • Responsible for being at work every scheduled day, on time and in uniform., • Counts “bank” of revenue at beginning of shift to ensure starting total is correct., • Collects cash and/or validations and maintains security of cash., • Makes change and issues receipts or tickets to customer for each transaction., • Computes or recomputes bill from ticket showing amount due per customer., • Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register., • Quotes prices for parking services for which money is received upon customer receipt., • Gives directions to customers to various locations in the city., • Completes lost ticket forms when original tickets cannot be located., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner., • Maintains cleanliness of booth and picks up trash in the surrounding area., • Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth., • Verifies log of shift transactions against bank of “revenue” on hand., • Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected., • Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions., • Any other duties that may be assigned by the supervisor. Qualifications Salary Range: $16.50/hr (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: less than high school education or up to one month related experience or training or equivalent combination of education and experience. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Mathematical skills: ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language skills: ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning ability: ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other skills and abilities: ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Physical demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Utilities Gate Access in New York, NY, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Security Officer with Allied Universal at a utilities location, you will focus on access control responsibilities, monitoring entry points and verifying credentials to help to deter security-related incidents. Your visible presence and routine patrols support a secure environment, while you deliver exceptional customer service and clear communication. Join a team that values reliability, innovation, and integrity, and make a meaningful impact every day. Position Type: Full Time Pay Rate: $20.25 / Hour Job Schedule: DayTimeMon12:00 AM - 08:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the utilities location., • Monitor and manage access control points to help to deter unauthorized entry and maintain authorized personnel flow., • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols for the utilities environment., • Conduct regular and random patrols around the facility and its perimeter to help to deter potential risks and identify irregularities., • Document and report all incidents, observations, and activities in accordance with Allied Universal and client requirements., • Collaborate with site personnel and emergency responders as needed to address incidents and maintain a secure environment., • Must be at least 21 years of age., • Access control or badge experience is preferred., • A guard card or license is preferred., • Customer service experience is preferred., • At this site there are limited on-site facilities such as portable toilets and rustic guard shacks., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1494818

Job Description Job Title: Senior IT Project Manager (NY or WDC) Primary Location: Remote (must reside in NY or WDC) Position Type: Full Time Overview: TalentFish is partnered with a leading organization seeking a Senior IT Project Manager to join their Enterprise Content Management Systems team. This role is responsible for developing and executing comprehensive project plans for key technology initiatives, ensuring alignment with business objectives and successful project delivery. The Senior IT Project Manager will collaborate closely with both business and IT stakeholders to define goals, track progress, and deliver measurable outcomes. What You'll Do: In this capacity, the Senior IT Project Manager will: • Manage projects in accordance with the firm's established SDLC process, ensuring proper creation and delivery of SDLC deliverables and leading planning for SRB stage gate reviews., • Oversee a portfolio of projects across various business areas and systems, driving multiple workstreams concurrently., • Partner with IT leadership to understand project sequencing, identify dependencies, and ensure timely execution., • Develop project plans, manage sprints, and track tasks, budgets, status reports, and key project artifacts., • Deliver effective reporting for senior leadership on project status, risks, issues, and budget adherence., • Manage the intake, tracking, and prioritization of new work requests., • Schedule and lead meetings with structured agendas, clear goals, and actionable outcomes., • Collaborate with IT and business teams to coordinate work, remove blockers, and maintain consistent progress., • Demonstrate responsiveness and clear communication with leadership and stakeholders. What You Bring to the Role: • Advanced knowledge of project management tools such as Atlassian Confluence and JIRA., • Strong problem-solving skills and ability to navigate challenges to drive consistent progress., • Proven ability to manage multiple workstreams effectively and efficiently., • Excellent verbal, written, and presentation skills., • Highly collaborative and customer-focused approach to project delivery. Qualifications: • Bachelor's degree (preferred)., • Experience managing large, complex projects within a professional services industry., • 10+ years of experience in a project management role (preferred)., • 7+ years of executive-level engagement and customer service (required). This role requires authorization to work in the U.S. without current or future visa sponsorship. All offers are contingent upon the completion of a background check, which may include but is not limited to: reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws. TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!

Job Description TITLE: Assistant Director of Early Educational Services REPORTS: Director of Early Educational Services (Daycare Director) PROGRAM: George Rosenfeld Center for Recovery (GRCR) - 13 Hell Gate Circle New York, NY 10035 PAY: $70,000 - $80,000 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare The Assistant Director of Early Educational Services is responsible for supporting the Deputy Director of Educational Services with the day-to-day operation and coordination of all Odyssey House Early Educational Services. She/he is responsible for supporting all childcare workers, assistant teachers and teachers within oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. She/he is responsible for maintaining compliance with New York City Department of Health & Mental Hygiene, the Bureau of Childcare regulations and assuring that early educational services are delivered in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • The role of the Assistant Director of Education Services will be 50% administrative and 50% classroom support., • Support the Director of Educational Services in developing and monitoring program systems, policies, and procedures., • Support the Director of Educational Services in maintaining good relations with and act as liaison to the regulatory body, partnering agencies, referral sources, the community-at-large, and the corporate officers., • Prepare informational material and documents for prospective parents., • Supporting the teaching team in screening, assessment and school enrollment of all children newly admitted into the program., • Supervise the maintenance of adequate and up-to-date school records on all children, as well as supervise record keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Act as child advocate, assuring that all children’s rights are respected and that all parent’s grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Support the Director of Educational Services in ensuring coverage for the facility and maintain on-call telephone accessibility on an ongoing basis., • Support the Deputy Director of Educational Services in all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Support the Deputy Director of Educational Services in assuring that all program staff members are adequately trained by providing and implementing formal orientation plans to all newly hired subordinate staff., • Managing and supporting the Pantry with overall maintenance, ordering and organization., • Observing classrooms and teaching staff and providing feedback in those observations. Support the Deputy Director of Educational Services in providing direct supervision for designated staff as per Odyssey House policies., • Providing the Deputy Director of Educational Services in preparing written annual evaluations on staff under his/her supervision., • Support the Deputy Director of Educational Services in conducting regular administrative meetings with staff., • Support the Deputy Director of Educational Services in providing ongoing training for program staff and participate in Odyssey House in-service trainings., • Coordinating all classroom meals, including menu preparation, and for the timely completion of all school lunch form documentation., • Ensuring the overall cleanliness and maintenance of the classrooms and to ensure compliance with safety and physical plant standards., • Comply with all Department of Health regulations and participate in the certification process., • Lead quality management activities including ensuring that all Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Support the Deputy Director of Educational Services in preparing all proposals and reports as needed including monthly reports and an annual work plan., • Other relevant duties as assigned.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • New York State Initial or Permanent Teacher Certification (N-6) or (Birth – 2nd grade) and a master’s degree in early childhood education, Special Education or general Education are required., • Experience working with families and children with special needs aged newborn to five and, • A minimum of two years’ experience as a group teacher in a program for children under five years of age;, • One (1) year of early educational supervisory and administrative experience preferred., • Knowledge of NYC Department of Health Regulations and codes required., • Knowledge of OASAS and ACS protocol., • NYS Central Registry Check and fingerprint clearance required., • Must have completed Child Abuse Reporting and School Safety and Violence Trainings., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs)., • Must be able to work a flexible schedule, including evenings.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity StubHub is seeking a passionate and strategic Staff User Experience Researcher to lead key research initiatives that shape the future of how fans discover, buy, and sell tickets on StubHub. At StubHub, our mission is to be the global destination for live events, delivering an intuitive, seamless experience that anticipates what fans want before they even ask. UX Research is at the heart of this mission, ensuring that the voice of the user drives every decision we make. As the Staff User Experience Researcher, you'll play a critical role in shaping this experience by uncovering deep insights into our users' needs, behaviors, and motivations and transforming those insights into clear guidance for business, product, and design decisions. Location: Hybrid (3 days in office/2 days remote) – New York, NY What You'll Do: • Define and prioritize research questions that unlock business growth and product innovation., • Design and lead end-to-end research initiatives spanning generative discovery to evaluate usability testing., • Synthesize qualitative and quantitative insights to build a holistic understanding of user needs, behaviors, and motivations., • Partner closely with Product, Design, and Data teams to translate research findings into actionable strategies and design decisions., • Measure and monitor how product improvements influence user behavior, satisfaction, and sentiment over time., • Develop and scale research with best practices, frameworks, and methodological toolkits across the organization., • 8-10+ years of User Research Experience, with experience in a lead role for a large product area, • Bachelor's degree in human-computer interaction, Cognitive Science, Psychology, Anthropology, or a related field — or equivalent practical experience., • Proven experience designing and executing research using a variety of methods (e.g., usability testing, interviews, contextual inquiry, surveys, diary studies)., • Deep understanding of the strengths, limitations, and appropriate applications of different research methodologies throughout the product development lifecycle., • Exceptional communication and storytelling skills, with the ability to translate insights into clear, compelling narratives that influence product strategy and decision-making., • Experience defining, measuring, and tracking product quality and user experience metrics is a strong plus. Mindset that excels at StubHub:, • A strong desire to learn and grow with the company, • A team-first mindset that prioritizes the success of the company, • Resilience and adaptability in response to changes and challenges, • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity StubHub is seeking a passionate and strategic Senior User Experience Researcher to lead key research initiatives that shape the future of how fans discover, buy, and sell tickets on StubHub. At StubHub, our mission is to be the global destination for live events, delivering an intuitive, seamless experience that anticipates what fans want before they even ask. UX Research is at the heart of this mission, ensuring that the voice of the user drives every decision we make. As the Senior User Experience Researcher, you'll play a critical role in shaping this experience by uncovering deep insights into our users' needs, behaviors, and motivations and transforming those insights into clear guidance for business, product, and design decisions. Location: Hybrid (3 days in office/2 days remote) – New York, NY What You'll Do: • Define and prioritize research questions that unlock business growth and product innovation., • Design and lead end-to-end research initiatives spanning generative discovery to evaluate usability testing., • Synthesize qualitative and quantitative insights to build a holistic understanding of user needs, behaviors, and motivations., • Partner closely with Product, Design, and Data teams to translate research findings into actionable strategies and design decisions., • Measure and monitor how product improvements influence user behavior, satisfaction, and sentiment over time., • Develop and scale research with best practices, frameworks, and methodological toolkits across the organization., • 5-8 years of User Research Experience, with experience in a lead role for a large product area, • Bachelor's degree in human-computer interaction, Cognitive Science, Psychology, Anthropology, or a related field — or equivalent practical experience., • Proven experience designing and executing research using a variety of methods (e.g., usability testing, interviews, contextual inquiry, surveys, diary studies)., • Deep understanding of the strengths, limitations, and appropriate applications of different research methodologies throughout the product development lifecycle., • Exceptional communication and storytelling skills, with the ability to translate insights into clear, compelling narratives that influence product strategy and decision-making., • Experience defining, measuring, and tracking product quality and user experience metrics is a strong plus. Mindset that excels at StubHub:, • A strong desire to learn and grow with the company, • A team-first mindset that prioritizes the success of the company, • Resilience and adaptability in response to changes and challenges, • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.