Shift Supervisor
7 days ago
Jamaica
Job DescriptionBenefits: • 401(k), • Health insurance, • Opportunity for advancement, • NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification, • Minimum High School Diploma/GED, • Ability to establish and maintain professional boundaries in working with clients, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Bi-lingual Spanish/English is a plus, • Strong written and verbal communication skills, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgment with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectivelyResponsibilities, • The successful candidate will be under the supervision of the Security Director and Site Director, • The primary responsibility will be to oversee and instruct the security staff of their assigned facility, • The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards ensuring a safe environment for both employees and clients, • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Examine all items entering the facility to ensure client and staff safety, • Provide crisis prevention and intervention as needed, • Maintain ongoing communication with all department supervisors concerning social services issues, • Manage entry logs to ensure all persons entering the facility are recorded and accounted for, • Inspect all cleaning and service chores assigned to program aides to ensure completion, • Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency, • Assist clients with questions and resolving any issue as they may arise, • Monitor video surveillance of all areas of the facility, • Adhere to safety, health, and fire hazard guidelines, policies and procedures, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work diplomatically to solve issues that may arise, • Provide coverage when necessary, • May be required to work evenings, weekends and holidays as needed Responsibilities: The Shift Supervisor is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Examine all items entering the facility to ensure client and staff safety, • Provide crisis prevention and intervention as needed, • Record incidents and residents grievances appropriate in logbook and on incident report, • Maintain ongoing communication with all department supervisors concerning social services issues, • Manage entry logs to ensure all persons entering the facility are recorded and accounted for, • Inspect all cleaning and service chores assigned to program aides to ensure completion, • Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency, • Assist clients with questions and resolving any issue as they may arise, • Monitor video surveillance of all areas of the facility, • Adhere to safety, health, and fire hazard guidelines, policies and procedures, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work diplomatically to solve issues that may arise, • Provide coverage when necessary, • May be required to work evenings, weekends and holidays as needed, • Perform all other required duties to ensure the facility is running efficientlyProfessional & Personal Qualifications:, • NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification., • Minimum High School Diploma/GED, • Ability to establish and maintain professional boundaries in working with clients, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Bi-lingual Spanish/English is a plus, • Strong written and verbal communication skills, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgment with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively