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- Reforge Tech LLC
IT Field Technicianhace 22 días$18–$22 por horaJornada completaParkchester, The BronxField Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant
Inscripción fácil - Moodz
Personal Assistant (PA)hace 2 meses$16–$20 por horaJornada parcialNew RochelleMoodz Location: Hybrid: Remote & Field (New Rochelle, NY and surrounding areas) Job Type: Part-Time (with potential for Full-Time) About Moodz: Moodz is a dynamic and growing licensed cannabis brand seeking a motivated and highly organized individual to join our team in a unique dual role. This is a rare opportunity to be at the heart of our operations, providing essential administrative support while also being the face of the brand in the field. Position Summary: The Personal Assistant & Brand Ambassador will be a cornerstone of the Moodz team. You will be responsible for ensuring the founder's schedule and communications are managed with precision and professionalism. Simultaneously, you will drive brand awareness and excitement by visiting our retail partners, conducting in-store activations, and passionately introducing Moodz to store staff and customers. The ideal candidate is a self-starter who thrives on variety, is impeccably organized, and loves connecting with people. Key Responsibilities: Administrative & Personal Assistance (approx. 40%): Proactively manage, prioritize, and respond to emails on behalf of the founder, ensuring timely and professional correspondence. Maintain and organize a dynamic calendar, scheduling meetings, appointments, and deadlines with precision. Handle confidential information with the utmost discretion and professionalism. Provide general administrative support to ensure smooth daily operations. Brand Activations & Field Marketing (approx. 60%): Serve as the primary representative of the Moodz brand during in-store visits and promotional events. Travel to various retail locations in the Mount Vernon and surrounding areas to conduct brand activations. Engage confidently and enthusiastically with store managers, staff, and potential customers. Educate retail partners and the public on the Moodz brand story, key products, and our unique value. Set up and manage activation displays and promotional materials, ensuring a professional and on-brand presentation at all times. Build and maintain positive, lasting relationships with our valued retail partners. Gather and report on customer feedback, activation performance, and store insights. Qualifications and Requirements: Proven experience as a Personal Assistant, Administrative Assistant, or in a similar role is highly valued. Experience in promotions, retail, sales, or brand ambassadorship is a significant plus. Exceptional organizational, multitasking, and time-management skills. Outstanding verbal and written communication skills; you can write a professional email and captivate a small crowd. Proficiency with modern office tools (Google Workspace: Gmail, Calendar, Drive, etc., or Microsoft Office Suite). A personable, energetic, and confident demeanor with a natural ability to connect with new people. Must be a proactive self-starter who can work independently and take initiative. Valid driver’s license and reliable transportation are required. Ability to work a flexible schedule, which may occasionally include weekends for special events. Must be based in or near the New Rochelle, NY area. What We Offer: Competitive hourly wage. A unique opportunity to be a core part of a growing and exciting licensed brand. A dynamic role that is never boring, combining office tasks with fieldwork. Direct mentorship from the brand's founder. Potential for increased hours and responsibility as the brand expands.
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