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Program Director - After School Program We hire for this position in Brooklyn, Queens, The Bronx and Manhattan. Openings vary across 30+ sites throughout the school year. Our complete list is at nyjtl.org/aces-sites About New York Junior Tennis & Learning For over fifty years, New York Junior Tennis & Learning (NYJTL) has honored its founder Arthur Ashe’s legacy by celebrating the diversity of children, encouraging them to reach their highest potential through free tennis and academic programs. NYJTL is the largest provider of youth tennis and education programs in the nation, providing services in 100 unique sites across all five boroughs while reaching nearly 90,000 kids. In addition, NYJTL designed, funded (with NYC), built and operates the Cary Leeds Center for Tennis & Learning in the South Bronx. All NYJTL community tennis and after school programs are offered at no cost to its participants. The mission of NYJTL is to develop the character of young people through tennis and education for a lifetime of success on and off the court. It believes life skills gained through tennis, academics, healthy living, and character development are a catalyst for long-term achievement. Position Summary: The Program Director provides overall leadership and management for a DYCD-funded after-school program. This position is responsible for contract compliance, program quality, staff supervision, school partnership, family engagement, and ensuring a safe, inclusive environment that meets DYCD performance indicators and agency standards. Primary Responsibilities Program Leadership & Compliance • Oversee all aspects of daily program operations in alignment with DYCD COMPASS/SONYC guidelines, SACC/DOHMH regulations, and agency policies., • Ensure compliance with enrollment targets, hours of operation, activity requirements, and staffing ratios., • Serve as primary contact for DYCD program managers, school administration, and agency leadership., • Prepare for and participatein DYCD site visits, monitoring, and audits; implement corrective action plans as needed. Program Design & Quality • In collaboration with the Education Specialist, ensure a balanced schedule that includes academics, enrichment, recreation, and social-emotional learning., • Monitor and support quality of instruction, youth engagement, and behavior management across all activities., • Use data (attendance, surveys, observations, assessments) to drive continuous program improvement., • Ensure youth voice and choice are integrated into program planning and activities. Staff Supervision & Development • Recruit, hire, train, and supervise program staff (Assistant Director, Education Specialist, Group Leaders, Activity Specialists, Tutors, and Support Staff)., • Conduct regular staff meetings, one-on-ones, and performance evaluations., • Provide coaching and feedback; identify professional development needs and coordinate trainings., • Manage staff schedules, time sheets, and coverage to ensure adequate supervision and program continuity. School & Community Partnerships • Build and maintain strong relationships with school leadership, teachers, counselors, and support staff., • Coordinate with school-day personnel to align program activities with academic and social-emotional priorities., • Develop and maintain partnerships with community organizations, arts/sports providers, and volunteers. Family Engagement & Communication • Promote regular communication with families through newsletters, calls, emails, meetings, and events., • Plan and oversee family engagement activities (family nights, showcases, orientations, etc.)., • Address parent/guardian concerns promptly and professionally., • Administration, Data, & Budget, • Ensureaccurateandtimelydata entry into DYCD Connect and any internal data systems (attendance, enrollment, activities)., • Track progress toward contract deliverables and prepare reports for agency leadership and funders., • Manage program budget in collaboration with central office; monitor expenses and purchasing within approved limits., • Maintain complete and organized program records (enrollment, incident reports, staff files, etc.). Safety & Crisis Management • Ensure implementation of all safety procedures, including arrival/dismissal, emergency drills, incident reporting, and mandated reporting., • Respond to emergencies, behavioral crises, and conflicts following agency and DYCD protocols., • Maintain a safe, respectful, and inclusive environment for all youth and staff. Required Skills/Experience: Required: • Bachelor’s degree in Education, Social Work, Youth Development, Public Administration, or related field., • Minimum 3–5 years of experience in youth development, after-school, or related fields, including at least 2 years in a supervisory or management role., • Strong understanding of DYCD-funded programs, positive youth development, and NYC after-school landscape., • Excellent leadership, communication, organization, and problem-solving skills., • Ability to work collaboratively with school staff, families, and community partners. Preferred: • Master’s degree in a related field., • Experience managing a DYCD COMPASS/SONYC contract., • Familiarity with SACC/DOHMH regulations and NYC DOE systems., • Bilingual language skills. Job Type: Full-time Salary Range: $62,000 - $66,300 NYJTL values the diversity of the people we hire and inspire. Diversity at our organization means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by law. We center equity in all our work and in our hiring practices.

Job Description Now is a great time to become a School Bus Driver and join our team! We offer FREE CDL training to drivers with Class B permits. Don't have a Class B permit? No problem! Be sure to take advantage of this amazing career opportunity! Obtaining a Class B permit is easy and you can start by reviewing the NY State Commercial Driver's Manual here: Be sure to study the General Knowledge and Air Brakes sections. Additionally, you will obtain your P and S endorsements. Once you pass your Class B permit written test and DMV provides you with your Interim Permit, "Apply" for this position via the ZipRecruiter app or contact me via email at . We offer daily CDL training from 10:00am - 12:00pm. And we schedule your road test in addition to providing you with a bus and a trainer on the day of your test. Most drivers pass their road test within 3 - 5 weeks of their training start date. If you have any questions, do not hesitate to contact me at . We're looking forward to having you join our team! Company DescriptionWe have been in the student transportation industry for over thirty years and have achieved the reputation as The Finest School Bus Carriers in the Metropolitan Area. We work tirelessly to earn the trust parents place in us. We understand the importance of our school bus drivers and escorts who are entrusted with the serious responsibility of transporting students safely and efficiently. Therefore, we are dedicated to recruiting and retaining the best trained drivers and escorts in the industry.We have been in the student transportation industry for over thirty years and have achieved the reputation as The Finest School Bus Carriers in the Metropolitan Area.\r\n\r\nWe work tirelessly to earn the trust parents place in us. We understand the importance of our school bus drivers and escorts who are entrusted with the serious responsibility of transporting students safely and efficiently. Therefore, we are dedicated to recruiting and retaining the best trained drivers and escorts in the industry.

Job Description Are you looking to join an industry leader and make a difference in your community? Are guaranteed hours and a flexible schedule important to you? Guardian Bus is currently hiring drivers with Class B and Class C NY State licenses. We offer FREE CDL training (for applicants with a Class B permit)! Generous Sign-On Bonus!! Ensure school students are transported to and from school in a safe and reliable manner. Year-round employment is available. Maintain a safe and clean environment. Guardian Bus Company is an Equal Opportunity Employer. Company DescriptionWe have been in the student transportation industry for over thirty years and have achieved the reputation as The Finest School Bus Carriers in the Metropolitan Area. We work tirelessly to earn the trust parents place in us. We understand the importance of our school bus drivers and escorts who are entrusted with the serious responsibility of transporting students safely and efficiently. Therefore, we are dedicated to recruiting and retaining the best trained drivers and escorts in the industry.We have been in the student transportation industry for over thirty years and have achieved the reputation as The Finest School Bus Carriers in the Metropolitan Area.\r\n\r\nWe work tirelessly to earn the trust parents place in us. We understand the importance of our school bus drivers and escorts who are entrusted with the serious responsibility of transporting students safely and efficiently. Therefore, we are dedicated to recruiting and retaining the best trained drivers and escorts in the industry.

The Guardian Bus Company's mission is to provide Long Islanders with the single best school bus transportation.

Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record. Obtains patient demographic and insurance information, verifies insuran

Job DescriptionDescription: Job Description: Responsible for the daily operation, maintenance, preventative maintenance and repairs of building plumbing, electrical, HVAC and all other building systems. Must have working knowledge of all building mechanical, electrical, HVAC, plumbing, life safety, and fire protection systems to ensure proper operations and be able to act upon any conditions that are out of the ordinary. Salary: $83,200.00/yr Availability: On Call 24/7 Essential Job Duties Under the Direction of the Director of Engineering and Operations: 1. Inspect building, grounds and equipment for unsafe or malfunctioning conditions., 2. Conduct, schedule and manage periodic general preventative maintenance on the mechanical, electrical, HVAC, and plumbing systems. This involves normal lubrication, adjustment, cleaning, replacement of consumable parts (such as filters, belts, indicator lights, etc.), and periodic testing of the equipment. These systems include, but are not limited to air handling units, re-circulating air systems, water pumping systems, cooling plant and its associated mechanics and all plumbing system components., 3. Assist with installation and modification of building equipment systems., 4. Respond quickly to emergency situations., 5. Perform and/or oversee electrical and plumbing repair and troubleshooting., 6. Perform and/or oversee mechanical projects., 7. Perform all assigned work to ensure the safety of the building's tenants and the continuous operation of the site., 8. Prioritize service calls and follow-up upon completion., 9. Troubleshoot, evaluate equipment/systems and recommend upgrades., 10. Coordinate maintenance efforts with outside contractors and technicians when work cannot be performed in-house. Coordinate contractor, tenant and management approvals for work orders that require the use of an outside contractor., 11. Order parts and supplies as required and maintain stock and inventory control., 12. Work with the Director of Engineering and Building Manager in planning and controlling annual and capital budgets., 13. Be responsive to tenant complaints in the areas of safety, plumbing, mechanical, electrical and environmental needs through both personal contact and work order systems., 14. Be familiar with and conform to all written operating procedures associated with site., 15. Ensure the cleanliness and appearance of all work areas., 16. Maintain a professional appearance and manner at all times, keep calm demeanor in emergency situations and act as a team member with all staff, 17. Perform other duties as assigned. Skills, Education and Experience: · Minimum of five (5) years of experience in building operations, engineering and equipment and systems maintenance · Ability to handle multiple projects and make decisions · Knowledge and understanding of blueprints · Strong customer service, communication and computer skills inclusive of payroll reporting · High School Diploma or Equivalent Other Job Requirements: · Available and on call 24/7 · Able to lift 50 pounds · Able to climb ladders A detailed scope-of-work will be discussed during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Full-Time Van Driver is responsible for safely transporting individuals to and from QSAC programs and activities and supporting the Bus Matron in the care and supervision of the individuals. The salary range for this position is $18.00 an hour. Shifts - 6:15am-9:30am, 2:00PM-5:00PM 5:00PM-8:00PM Driver Safety & Compliance • Report any unsafe conditions in vehicle or mechanical problems encountered, • Ensure the van has gas, a first aid kit, a fire extinguisher, a telephone, gloves and wipes, • Ensure the van matron is seated with the individuals to address outbursts or incidents, • Ensure vehicle assigned phone is on/charged at all times and emergency supplies are replenished as needed, • Report all mechanical issues/dashboard warnings immediately, • Follow assigned routes and report issues to immediate supervisor, • Inspect vehicle at the end of each shift to ensure no students or belongings are left behind, • Report accidents to supervisors and police and complete Accident Reports, • Inform parents and supervisor of any/all route delays, • Inform parent and supervisor of all behavioral/medical and sensitive incidents, • Safeguard and respect the confidentiality of the individuals and their families, • Communicate with parent(s)/guardian(s) when the van is running late or if an incident occurs with their child (e.g., toileting accident, behavior outburst, vomiting, excessive crying, etc.)., • High School Diploma/GED or related experience, • Must be over 21 years of age for insurance purposes, • Valid driver’s license and good driving record, • 1-2 years professional driving experience highly preferred, • Ability to safely assist lifting individuals of various weights & 20 lb items QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills Benefits QSAC’s benefits are amazing and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work environment. • Competitive salary, • Defensive Driving pay incentive (for positions that require driving), • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: Please send resume to

Job Description The Guardian Bus Company’s mission is to provide Long Islanders with the single best school bus transportation. MOST GUARANTEED HOURS ON LONG ISLAND. GUARANTEED HOURS = MORE MONEY THAN OTHER BUS COMPANIES $5,000 SIGN ON BONUS (MUST HAVE CDL with P & S ENDORSEMENTS) 6 WEEKS PAID TRAINING PROGRAM CDL TESTING SITE. ONE STOP SHOP TO GET YOUR CDL SIGN-ON BONUS $2,500 ONCE PASSED CDL TEST Salary: $25.28 - 30 per hour Benefits: • 401(k) matching, • Medical, • Dental, • Vision, • Life Insurance, • Personal days off (PTO) We are located at 3530 Oceanside Road in Oceanside. Come visit us anytime from 8:00am - 5:00pm Monday through Friday. Ask for Andrew. FULLY PAID CDL TRAINING! Guardian Bus is currently hiring drivers with ALL LICENSE TYPES! Have a Class D and want to pursue your CDL? Get paid while you train Come join a growing company! We offer the HIGEST guaranteed hours, a great work environment and job security. Military candidates are encouraged to apply. Applicants with gaps in their resume, or who have been out of the workforce, are welcome to apply. Applicants with limited experience and education are welcome to apply. • Job Type: Full-time/Part-Time available, • Salary: $25.28 - $30 per hour, • License/Certification: Class A, B or C (Preferred)

Job DescriptionFinancial Representative National Financial Network – NYC, Long Island, New Jersey, Connecticut, Pennsylvania, and Boston Overview Are you a self-motivated individual with an entrepreneurial spirit looking for a career with growth potential that will impact your community? National Financial Network [a member of The Guardian Network®] is looking for individuals like you to join our team as a Financial Representative. As a Financial Representative you will work with individuals and businesses in your community providing access to financial products and services that will protect their assets, help them understand their financial life, and build wealth for the future. As a Financial Representative, you will have the ability to make an impact in your community, have development and career growth opportunities and the flexibility and ability to build your practice in a way that feels authentic to you, serving the clients and communities you choose to work with. We take an uncommon approach to financial services, focusing on long‐term results and leveraging technology, exceptional relationship management and customized strategies for consumers and businesses. You are… · A self‐motivated individual with a dynamic, confident personality, a strong work ethic, high integrity and passion for succeeding. · Desire to help others achieve their goals and dreams through cultivating long-term relationships. · Ambitious, entrepreneurial, and looking for career growth and development. What you’ll be doing… · Work with clients to understand their goals, concerns, and current financial information. Analyze information to create a plan with appropriate strategies, products and services. · Develop and maintain a base of clients who value your input and guidance. · Work with clients to keep their financial plans current and aligned with their goals, building relationships with clients that will lasts for years. What we provide… · Development and training—locally, virtually and nationally—to support you as you build your practice with us. · Tools and resources to help you market and grow your practice and communicate efficiently with your prospects and clients. · Mentorship and joint-work opportunities. · A competitive benefits package including: Defined Benefit Plan, 401(k) with Match and Roth options, health and dental insurance and more. · Leadership and career development opportunities including tuition reimbursement and continuing education opportunities. Please visit the following to learn more about us… Agency of The Guardian Life Insurance Company of America, New York, NY. The Guardian Network® is a network of preferred providers authorized to offer products of The Guardian Life Insurance Company of America (Guardian), New York, NY and its subsidiaries.

Job Description Job description Guardian Bus Company is looking for a skilled Mechanic's A & B, DOT Mechanics, Welders, Body Man and Body Man helpers to assemble, maintain and repair machinery and vehicles. You will be responsible for ensuring functionality and reliability of machines, engines and mechanical systems. An excellent mechanic must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions. Responsibilities • Build and assemble machines or mechanical components according to requirements, • Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues, • Conduct repairs aiming for maximum reliability, • Troubleshoot reported problems and resolve them in a timely manner, • Perform thorough maintenance on machinery, equipment and systems, • Clean and apply lubricants to machinery components, • Replenish fluids and components of engines and machinery, • Provide consultation on correct maintenance and preventative measures to machine or vehicle users, • Undertake other duties as assigned (e.g. repair of hydraulic systems, painting vehicles etc.), • Keep logs of work and report on issues, • All vehicle components including Engine, DriveTrain, Electrical, Suspension, Steering, Exhaust, Air Conditioning ETC., • Perform calls and emergency repairs as needed., • Proven experience as Mechanic, • Excellent knowledge of machinery and hydraulic, electrical and other systems and their components, • Aptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g. calipers), • Ability to follow established procedures and practices and read instruction, blueprints etc., • A strong commitment to all health and safety guidelines, • Very good communication skills, • A problem-solving ability, • Diesel engines, • Alignment, • Mechanic experience, • Auto body repair, • Driving, • Brakes, • Welding, • A job for which military experienced candidates are encouraged to apply, • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks) Salary: $16.50 - $29.00 per hour Benefits: • Dental insurance, • Health insurance, • Monday to Friday, • Overtime

Job Description FRONT DESK RECEPTIONIST Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Front Desk Receptionist REPORTS TO: Practice Manager/Administrative Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Medical Receptionist plays a crucial role in ensuring the smooth operation of our healthcare facilities located in Brooklyn, Fresh Meadows, and Great Neck. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality healthcare services. The Medical Receptionist serves as the first point of contact for patients, creating a welcoming environment and addressing inquiries with professionalism and empathy. By efficiently handling administrative tasks, the Medical Receptionist contributes to the overall patient experience and supports healthcare providers in delivering effective care. Ultimately, this role is vital in fostering a positive relationship between patients and our healthcare team, ensuring that all administrative processes run seamlessly. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a medical office or healthcare setting., • Strong organizational skills and attention to detail., • Excellent communication and interpersonal skills., • Certification as a Medical Administrative Assistant., • Experience with medical billing and coding., • Bilingual abilities to assist a diverse patient population., • Familiarity with HIPAA regulations and patient privacy practices., • Previous experience in a fast-paced healthcare environment., • High school diploma or equivalent required, • Bilingual in English and Spanish/Creole required, • Proficient computer skills (i.e., Microsoft Office & Outlook), • Good customer service and communication skills, • Ability to multitask and pay attention details, • One (1) year clerical experience in a medical setting preferred, • Greet patients and visitors in a friendly and professional manner., • Manage appointment scheduling and confirm patient visits., • Maintain and update patient records and ensure confidentiality., • Handle phone calls, respond to inquiries, and provide information about services., • Process patient insurance information and assist with billing inquiries., • Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner., • Responsible for patient check-in, registration, and check-out., • Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy., • Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record., • Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record., • Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc., • Verifies whether a referral or pre-authorization of medical necessity is required for visit., • Assists patients with changing their primary care provider if applicable., • Enters eligible patients into the sliding scale program and enter all necessary information in the electronic record., • Collects and processes payment due for visit and complete the daily cash reconciliation process., • Schedules patients’ appointments in accordance with criteria established by the health center., • Performs appointment reminder calls and no-show calls., • Manages a large volume of incoming calls on a multi-line phone system. Handles all calls politely and professionally and refers calls to the appropriate staff member., • Communicates and coordinates with physicians and/or clinical staff to ensure timely patient care., • Records and relays messages to the appropriate staff member., • Opens, sorts, and distribute mail and faxes., • Performs other clerical duties such as filling, photocopying, and scanning of medical records., • Provides coverage in other departments or health centers as needed The required skills for this position, such as strong organizational abilities, are essential for managing multiple tasks efficiently, including scheduling appointments and maintaining patient records. Excellent communication skills are utilized daily to interact with patients, answer their questions, and provide them with necessary information about their healthcare services. Proficiency in electronic health record systems is critical for accurately documenting patient information and ensuring that healthcare providers have access to up-to-date records. Preferred skills, such as knowledge of medical billing and coding, enhance the Medical Receptionist's ability to assist with insurance inquiries and streamline the billing process. Additionally, bilingual abilities can significantly improve patient interactions, making healthcare more accessible to a diverse community. SALARY: $18.00/hour MORE INFORMATION: This is a non-exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job DescriptionCompany Description About Patient Funding Alternatives (PFA) At Patient Funding Alternatives (PFA), we remove the barriers that keep Medicaid-eligible and medically underserved individuals from getting the care they deserve. We partner with hospitals and health systems across the country to help patients secure coverage through employer-sponsored insurance — simplifying the process, protecting patients, and strengthening hospital outcomes. As the only organization in the U.S. offering a full Premium Assistance Enrollment service supported by dedicated Patient Advocates within partner hospitals, we make access to coverage easier, faster, and more compassionate. PFA is growing rapidly nationwide, and our success is built on people who care deeply about helping others. We believe our employees are our most valuable resource, and we’re committed to maintaining a healthy work/life balance within a culture grounded in empathy, teamwork, and respect. If you’re passionate about guiding patients through complex healthcare systems, advocating for fairness, and making a measurable impact every day — PFA is where you belong. Job Description The Patient Advocate Specialist plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. This is a full-time, 5-day-per-week on-site role based at Cohen Children's Medical Center - Northwell Health, where you’ll work directly with patients and hospital partners.You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance (PFA) team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize PFA’s CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent PFA as the onsite contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • Always uphold the organization’s values with ethical integrity and professionalism. Qualifications Required Qualifications • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Additional Information Our Benefits – Supporting You Inside and Out At Patient Funding Alternatives, we know that caring for others starts with caring for our own people. That’s why we offer a comprehensive, industry-leading benefits package designed to support your health, your future, and your wellbeing. Our team members enjoy medical, dental, and vision coverage through UnitedHealthcare and Guardian, employer-paid life and disability insurance, and a 401(k) plan with company match. We also invest in your wellness — with up to $100 annual reimbursement for fitness, mindfulness, and wellness activities, plus access to mental health tools like the Calm Health app and a 24/7 Employee Assistance Program. From flexible spending accounts to nationwide fitness programs and virtual care, PFA is committed to helping you stay healthy, balanced, and thriving — at work and beyond.