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Job Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: • Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills., • Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being., • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member., • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference., • Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests., • Employee Referral Program: Share the joy of being part of the XRG team with others., • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education., • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!, • Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!, • Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members. Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running! Pay Rate: $10.65/Hour, Plus Tips opportunity! PURPOSE The Cocktail Server is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests satisfaction. DUTIES & RESPONSIBILITIES • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information, • Recognize and cultivate regular guests and repeat business, • Take and enter orders into POS system promptly and accurately, • Ensure all the food and drinks are served immediately and according to specifications, • Ensure that all the necessary stock is being replenished during the shift, • Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment, • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary, • Comply with all safety and health department procedures and all state and federal liquor laws, • Maintain company safety and sanitation standards, • Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types, • Collect required signatures from guest and promptly close guest checks, • Ensure accurate accounting of all monies and independent banking procedures, • Sign all cash out slips legibly, • Ensure complete and proper check out procedures, • Clean all spills immediately and place all trash in proper receptacles, • Inform management of any complaint, comments or incident, • Ensure nightly/weekly and opening/running/closing duties are completed, • Record and report any equipment failure and/or safety hazards to management immediately, • High School Diploma preferred, • Proof of eligibility to work in the United States, • Valid Driver’s License, • 21+ years of age, • Possession of or the ability to possess all state required work cards, • Minimum of two (2) years related experience, • Experience with POS systems, • Familiarity with beer and spirits, • Proper lifting techniques, • Guest relations, • Sanitation and safety, • Safe alcohol service, • Full service restaurant operations The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume Fast paced, high volume, full service restaurant Work varied shifts to include days, nights, weekends and holidays PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ability to walk long periods of time, • Ability to stand for long periods of time, • Ability to use hands to handle, control, or feel objects, tools, or controls., • Ability to repeat the same movements for long periods of time, • Ability to understand the speech of another person, • Ability to speak clearly so listeners can understand, • Ability to push and lift up to 50 lbs This job description is a summary of duties, which you as a Cocktail Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… The Sales Coordinator supports the sales team administratively to produce unrivaled hotel events and guest experiences. The details include organizing and coordinating event setup requests, guest chamber reservations, contracts and proposals, amenities and other administrative bits and bobs that come up. Communication and collaboration are king (or queen) and although this position starts on the sales team, they work with every hotel department to ensure each guest stay or group goes off without a hitch. It helps if the guest sings our praises too. Let’s face it! This is the job that makes the world go round… The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Ring. Ring. That’s the phone and we need an outstanding, professional, proactive representative of the Virgin Hotels brand to pick it up. This is the first point of sale and will set the tone for the rest of the Virgin experience., • A site inspection is a tour with a potential client highlighting our awesome event space and guest chambers. This is muy importante at the hotel and takes a lot of preparation. The Catering & Events Coordinator will support the catering team by preparing a client overview, distributing to the hotel, prepping the guest chambers and even brainstorming a cool amenity., • We are looking for a vibrant whippersnapper who see a future on the sales team. You give us great energy and a thirst for learning and we will give you an awesome education. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team., • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Creativity and innovation are essential!, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Report to designated shift in assigned attire on time (if applicable), • Flexibility to work different shifts, including on the weekends, holidays and nights., • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Excellent customer relations, communication, presentation and organization skills of utmost importance, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws., • Able to change direction and work on multiple project aspects at once, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • High school equivalent or education required, • Minimum 1-2 years of previous sales administrative experience, • Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone, • Proficient in MS Outlook, Excel, Word and PowerPoint

Job DescriptionDescription: Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark. Benefits: Weekly Pay, Staff Member discounts, Tuition Reimbursement, Fun upbeat working environment, Career Growth, 401K Matching, Paid time off, and more! Job Overview: Supervises line and production cooks and stewards throughout their respective areas and ensures positive performance that adheres to budget and meets standards by performing the following duties: Position Description: • Ability to perform all responsibilities of each position in the kitchen., • Conducts proper ordering procedures to maintain appropriate par levels of all kitchen related products., • Ensures a high standard of service efficiency, sanitation, and training and safety practices., • Performs a daily walk-through of inventory to determine daily production., • Conducts meetings with staff at regular intervals., • Assists Kitchen Manager with labor control and assigning duties to supervisors and Staff Members and timely delivery of Staff Member evaluations., • Accountable for the development, coaching, discipline, and mentoring of Staff Members., • Ensures accurate completion of culinary Staff Member schedules in accordance with forecasted business volume., • Anticipates and recommends employment needs., • Assists Kitchen Manager with coordinating catering/banquet functions with the appropriate Department Head., • Ensures proper plate presentation and adherence to product specifications and recipe guidelines., • Responsible for quality and consistency of products and waste prevention., • Assists in training new Staff Members within their department., • Notifies appropriate Department Head of low inventory and recommends new inventory., • Ensures the highest quality product reaches our guest and meets specifications., • Ensures that all productivity and quality standards are maintained., • Ability to calculate COGS and troubleshoot discrepancies in cost reporting., • Ability to forecast Labor Cost based on historical data and trends., • Maintains high-level of knowledge regarding the company’s products and happenings and communicates properly to guests; establishes rapport with all guests through name recognition., • Performs other duties and tasks as assigned or determined by Department Heads and moves with a sense of urgency., • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents., • Three to five years’ experience working in a supervisory capacity required., • Good written and verbal communication skills., • Ability to interact professionally with other departments and outside contacts., • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision., • Good judgment and decision making abilities., • Experience in a high volume environment required. Educational Requirements: • High school degree or GED required., • Associate’s degree (AA) or equivalent from two-year College or technical school preferred., • ACF certification or appropriate program or equivalent required., • Certified Professional Food Manager Certification required., • Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain cards individual Physical Requirements: • Must be able to work in a fast-paced, high energy, and physically demanding environment., • Must be able to spend 90% of working time standing, walking, and reaching and 10% of working time sitting., • Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position., • Feeling or grasping objects of different size and shape., • Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces., • Will be required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps., • Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently., • Must be able to communicate clearly with our guests in the primary language of the restaurant, specific to location. (Primarily English), • Hearing sounds at normal speaking levels with or without correction., • Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. Work Environment: • Exposed to weather conditions and prevalent temperature changes., • Subject to moderate to high ambient noise levels., • Frequently required to function in narrow aisles or passageways., • Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, and guests., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Job Description Sartiano's Mercer Hotel, 147 Mercer Street (Prince Street) Sous Chef Job Description Responsible to: Executive Chef About: Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restaurateur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The executive chef: Chef Chris Lewnes, a Brooklyn-born Italian American, grew up surrounded by the flavors and aromas of Italian American cuisine in central New Jersey. After attending Rutgers University and earning a degree in journalism, Chris decided to embrace his love for cooking and pursue a career in the culinary arts. After graduating from the Institute of Culinary Education, in New York City, Chris took a position as Chef de Partie at Batard. Mentored by Chef Markus Glocker, he honed and developed his skills in classic French technique and gained experience cooking in fine dining. After two years at Batard, Chris was asked to join Chef Glocker as a sous chef at Keith McNally's Augustine restaurant in the Beekman Hotel. When the pandemic forced Augustine to close its doors permanently, Chris took the opportunity to take the next step in his career. He landed a job working as the Chef de Cuisine at American Brass in Long Island City. Three years later, Chris felt he was ready for a bigger role and the chance to bring his own creative vision to the table. As fate would have it, Chris was approached by Chef Alfred Portale with the exact opportunity he had been waiting for: the position of Executive Chef at Scott Sartiano's namesake restaurant, Sartiano’s in The Mercer Hotel. Chris is excited to work alongside Chef Portale, a pioneer of New American cuisine, in a legendary location, and finally get the chance to share his love for Italian American cuisine in New York. The Role Works alongside head chef to manage daily kitchen activities, including overseeing staff, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking. Provides meal quality and consistency by following designated recipes. The Responsibilities: * Leads kitchen team in Chef's absence * Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating * Oversees and organizes kitchen stock and ingredients * Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance * Keeps cooking stations stocked, especially before and during prime operation hours * Hires and trains new kitchen employees to restaurant and kitchen standards * Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns * Supervises all food preparation and presentation to ensure quality and restaurant standards * Works with head chef to maintain kitchen organization, staff ability, and training opportunities * Verifies that food storage units all meet standards and are consistently well-managed * Assists head chef with menu creation * Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing * * Ensures the efficient operation of food production of areas he/she is put in charge of by the Executive Chef * Participates in analyzing cost and quality of food production, knows to manage within a set budget and adheres to time management * Train safe work habits and alert the staff to notify the chef on duty of any dangerous or unsafe places in the work area at once * Responsible to implement and maintain all standards set by the Company; establishes the manner and means to train staff according to standard * Produces and maintains the highest food quality and controls for all food products served in all areas * Is instrumental in assuring the highest health, sanitation and safety standards necessary in food handling and overall cleanliness * Guarantees that menus, recipes, methods, pictures and specifications given by the Executive Chef are followed * Checks all food outlets and food displays for creativity, quality, cleanliness and food safety * Assures timely set up, schedules well trained cooks in all areas in proper uniform * Ensure teamwork and proper communication with the front of house staff * Ensure that guest and members requests are accommodated when and where possible * Works with Events department on a regular basis regarding menus, food preparation, food costs, ensure that quality food service and product is delivered * Delegate daily tasks to staff to ensure smooth operation and service * Shares the overall responsibility of proper storing procedures, food orders, food cost, equipment, sanitation and hygiene to Company and NYS standards with the Executive Chef * Ability to do staff schedule, payroll, and other administrative tasks as required * Performs other duties as assigned by supervisor/manager Qualifications & Disposition * High school diploma or equivalent * 3+ years experience in a related position * Strong knowledge of NYS sanitation regulations * Ability to work independently with minimum supervisor * Ability to communicate effectively both written and verbal * Individual must possess a good work history and stability * Excellent cooking skills * Experienced in training subordinates in large quantity food preparation and excellent knowledge of quality food operations * Has the ability to taste all foods to assure correct preparation * Product cost and quality conscious Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionEssential Duties and Responsibilities: • Station master of both the front and back of house, • Effectively train and mentor Crew Members, • Effectively manages the restaurant, including administration of policies and guidelines of the company, ensuring 100% customer satisfaction at all times, • Maintains fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards, • Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met, • Must maintain an “A” health inspection rating at all times, • Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team, • Assists profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions, • Manage Food and Labor Costs, keeping them to the level specified by management., • Conducts performance appraisals, takes disciplinary action, motivates and trains, • Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program, • Ensures food quality at all times, • Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team, • Trains to gain the skills and experience necessary for promotion to General Manager, • Performs day-to-day responsibilities such as using cash register, operating the grill, taking customer orders, etc., as needed, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. A college or university degree is preferred. In addition, 1-2 years of supervisory experience in either a food service or retail environment is required with responsibility for restaurant/store profit and loss. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on management style and be actively involved in all daily functions of the store. • Certifications: A NYC Food Handlers License is required to be considered for this position., • Language Ability: Good communication and interpersonal skills are required. The successful candidate/employee will use communication skills to build an exceptional team, supervise others, give detailed instructions and training, and resolve conflicts. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively present information one-on-one, in small group situations and to other employees of the organization as well as customers. It also requires the ability to read, analyze, and interpret general business memos, including financial data. This position requires that you are able to proficiently speak, read, and write the English language, • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. It also requires basic business math and accounting skills., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. Strong analytical and decision-making skills are needed., • Computer Skills: Basic personal computer literacy is required, with proficiency in Word, Excel, PowerPoint, Internet, and other appropriate software. Must be able to operate cash register., • Supervisory Responsibilities: Supervises Shift Leaders and Crew Members. Requires strong skills and experience in management, delegation, training, creating a positive work environment, and taking disciplinary action, as needed., • Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers’ order without losing track., • Social Perceptiveness: Be aware of customers’ reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness., • Integrity-must be honest and possess an immense code of ethics as the cashier is the primary receiver in the cash flow.

Job Description About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness—a revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you’re part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love. Why Join Us? • Pioneering Wellness: Be a part of an industry-leading company at the forefront of wellness innovation., • Impactful Work: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every day., • Innovation and Collaboration: Work in a dynamic environment where you’ll collaborate across multiple departments, contributing to a comprehensive wellness strategy., • Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies., • Growth and Development: Access opportunities to develop your skills, advance your career, and help shape the future of wellness. Role Overview Job Title: Hyper Wellness Representative Location: NYC, NY (Manhattan - Chelsea) Department: Corporate Studio Reports to: General Manager Job Type: Part-Time, Non-Exempt Compensation: $19-21/hr Schedule: 16-20 hours per week / Monday, Thursday, Friday, Saturday, Sunday availability desired The Hyper Wellness Representative welcomes potential and existing clients to the studio, helps clients determine the next steps in their wellness journey, promotes membership sales, and helps to administer core therapies. We are looking for positive, energetic people with a passion for wellness and helping people! Key Responsibilities • Conduct studio tours and deliver an exceptional and versatile sales and service experience to all clients and guests, • Educate clients on Restore services, including medical benefits, precautions, and at-home care, • Meet and exceed key performance sales indicators for the studio, including membership sales/renewals, and retail sales, • Onboard new clients–-this involves completion of medical waivers and creating guest profiles in POS system, • Field incoming calls to schedule appointments and answer general questions, • Assist in outgoing calls to clients for notification of promotions and events, • Assist in the execution and coordination of the company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach), • Ensure a safe and clean studio environment for clients and guests, • Education:, • High School Diploma or equivalent required, • Experience:, • 1+ years of customer service experience, • 1+ years of sales experience, • Experience in a membership–based sales role within health/wellness/fitness industry preferred, • Skills and Abilities:, • Excellent customer service skills, • Strong teamwork mentality, • Exceptional communication skills, both written and verbal, • Intermediate computer skills, • Complimentary and discounted services, • 401k retirement plan with vested employer match, • Bonus opportunities, • Career advancement opportunities Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionCompany Description: WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today! WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience. WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable. WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service. BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own. In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests. Position Summary: Guest Ambassadors communicate with guests looking to make or cancel reservations. They greet guests on arrival, direct them to where they need to be, issue wristbands, and collect payment information. Essential Duties and Responsibilities: * Accurately book, change and cancel spa appointments. * Acknowledge and greet everyone who enters and leaves the spa. * Ensure that the check-in, check-out and payment process is handled in accordance with company policy. * Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation. * Utilize spa computers with skill and proficiency; document guest information in electronic record as directed. * Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. * Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests. * Handle guests’ questions and concerns promptly, professionally and courteously. * Maintain complete confidentiality in all guest matters in accordance with company policy; * Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. * Maintain a clean, safe, fully stocked and well organized work area. * Ensure adequate stock of supplies and equipment; inform management when stock is low. * Must be able to work without constant direct supervision and remain at assigned post for extended periods of time. * Maintain a positive attitude and contribute toward a quality work environment. * Regularly attend, participate in and support training and staff meetings for the spa. * Communicate to management any and all occurrences involving staff or guests in the spa that require attention. * Perform other duties as assigned by Management. Skills, Abilities and Experience: * Minimum of 3 years’ of experience as a Front Desk personnel or as Customer Service Representative OR Minimum of 3 year of employment within a Hotel environment or Spa * Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team. The World Spa, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #ZR

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: Concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. We are seeking a Lead Concierge at 10 Halletts Point located in Astoria, Queens. The shift and schedule for this position is Monday-Friday from 7:00am-3:30pm (days off Saturday and Sunday). The pay rate for this position is $31.7758 per hour. Responsibilities: • Oversees training and onboarding of all front desk concierge employees., • Communicate with concierge team to fill all time off coverage and relay confirmed coverage back to direct manager(s)., • Responsible for issuing and deactivating key cards for new and exiting residents., • Responsible for escalating resident complaints and daily work order review., • Maintain an excellent customer service relationship by adhering to the Durst Residential customer service standards., • Adhere to all Durst Residential Standard Operating Procedures for the position., • Screen all guests to the property in order to ensure authorized entry into resident apartment., • Ensuring the lobby, entryways, and front desk is clean and organized at all times., • Answering the telephone, providing information, forwarding calls and taking messages when necessary., • Routinely inspect building entrance, lobby and community amenity areas for trash, cleanliness, and lighting and take appropriate action to maintain the upkeep of the areas. Notify a manager of items that cannot be addressed immediately., • Signing for deliveries and packages and tracking in the building system/application (e.g. BuildingLink©)., • Perform daily package audits and timely distribution and assisting residents with packages., • Accepting service requests from residents and logging appropriately into the building system/application (BuildingLink©). Educate residents on how to use the system as necessary., • Ensuring that all apartment keys are accounted for and secure during shift per Standard Operating Procedure (KeyTrak©)., • Issuing keys to residents or other associates per approved building Standard Operating Procedures., • Receive and distribute dry cleaning and other deliveries to residents as required., • Continuously monitor Access Controls and CCTV for suspicious activity and door safety and handle accordingly., • Handle tenant inquiries/issues/incidents and document and communicate them according for the following but not limited to:, • Noise complaints, • Smoking on property or in apartment, • Arriving guest, vendors or deliveries, • Ensure all vendors and contractors report to lobby desk upon arrival and are announced to Property Management Team. All vendors and contractors shall be escorted by building staff as needed and be appropriately logged with identification scanned and recorded., • Ensure all elevator incidents/entrapments are tracked, documented and reported to Property Management Team., • Monitor elevators on a frequent basis to ensure all are operational, • Communicate Out of Service elevators immediately to Property Management Team, • Monitor and manage operation of elevator computer at front desk, • Manage emergency response during Fire/Non-fire Emergencies and/or Active Shooter Events, • Call 911 and assist first responders as needed, • Monitor FCC and all applicable fire protection systems, • Activate Emergency Response Team (Property Manager(s), Porter(s), Handyperson(s)), • High school diploma or equivalency preferred. For safety and productivity reasons, the position requires the ability to effectively read and write English., • 1-2 years' experience in customer service, residential concierge or related field preferred., • 32BJ CPR/AED/Basic First Aid course, • 8 hour course, • FDNY Certificates, • F-85 Fire Safety Director with Active Shooter and Medical Emergency Preparedness or F-89 Fire Life and Safety Director, • Z-50 Fire Safety Director FDNY Written Exam, • Z-89 Non-fire Emergency FDNY Written Exam, • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years) The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description SureStay Hotel by Best Western Secaucus is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Best Western brand experience is preferred but not required. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software (Jonas Chorum), • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills, • Degree in hotel management is a plus

Job Description Overview: We are a reputable Car Wash actively seeking professional, enthusiastic, and eager-to-grow Part-Time Guest Service Representatives (GSR) for our new car wash located in Linden, NJ. If you are passionate about customer service and excited about promoting our services and membership programs, we want to meet you! Responsibilities: • Promote and inform customers of our services and membership programs, • Provide exceptional customer service, • Assist customers with their car wash needs, • Professional and enthusiastic attitude, • Excellent communication and customer service skills, • Eagerness to learn and grow within the company Job Type: Part-time (20 hour week) Base Pay Rate: $17.50 - $19.00 per hour (plus unlimited earning potential with commissions and bonuses). Benefits: • Employee assistance program, • Employee discount, • Free parking, • Sick Pay, • Referral program Schedule: • Aproximately 20 hours per week, • Morning, Afternoon, & Evening Availability, • Weekend & Holiday Availability Supplemental Pay: • Bonus opportunities, • Commission opportunities, • Tips Ability to Commute:

Job Description The Family Room Associate supports the NYC Health/Hospitals Kings Family Room in Brooklyn for the Ronald McDonald House New York (RMH-NY). The Family Room Coordinator serves as a key component of the Programs team to advance the organization’s mission to serve and increase community knowledge and engagement. The pay for this role will be $24 an hour. The schedule is onsite Monday through Friday, 12 PM – 8 PM. Role/Responsibilities Essential Functions: • This individual is accountable for all Family Room operations, including the development and implementation of programs and services, assisting and supporting guests, and facility maintenance in accordance with established policies and operating procedures. In collaboration with hospital volunteer programs and RMH-NY Volunteer coordinator., • As an extension of Ronald McDonald House New York, this individual will represent the organization and will work closely with the House team and hospital management., • Uphold policies concerning eligibility of people permitted to use the Family Room. Imperative to maintain communication with key medical staff and relevant personnel as well as parents/legal guardians of pediatric patient., • Responsible for enforcing operations, procedures and policies, • Be consistent with the mission of RMH-NY in providing support and service to guests in specific pediatric departments: NICU, PICU, Pediatrics, Behavioral Health, • Establish and maintain effective relationships with key stakeholders including families, donors, hospital management and other RMH-NY internal key relationships, • Go to or call Pediatric, PICU, NICU and Behavioral Health units to encourage caregivers coming into the Family Room, • Provide supplies for ongoing operation of the Family Room (snacks, laundry supplies, refreshments, creamers, cups/napkins) daily, • Maintain Log Book that oversees the Day-to-Day Operations and record quantitative measure of the impact of families served, • Develop and execute non-clinical programs/events to increase family engagement and build awareness, • Report matters of concern in a timely manner to the Director of Programs and participate in the resolution., • Collaborate with Family Room team at Kings County, • Be attentive and observed of all parts of the space/facility to ensure a safe and secure environment for all staff and guests., • High School Diploma or equivalent, • Minimum of two (2) years’ experience in a guest facing role; previous hotel, hospital, special event or hospitality experience a plus, • Flexible to work nights and weekends preferred, • Experience and proficiency with Microsoft Office skills (Excel/Word/PowerPoint), • Strong organizational and administrative skills; ability to maintain a clean and welcoming environment for guests, • Strong written and verbal communication skills; positive and respectful interpersonal skills, • Ability to remain professional yet compassionate when interacting with families in crisis, • Hospitable demeanor when interacting with caregivers, medical staff or visitors, • Experience working with children, people with disabilities or illness a plus, • Ability to collaborate and participate as a flexible, responsive team member, • Ability to work independently, make decisions problem solve, and adhere to priorities e, • Demonstrates ability to effectively listen, evaluate and react to sensitive members, provider and internal/external clients. Equal Employment Opportunity Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work for this job is performed mostly in office settings or Hospitals. Some outdoor work is required., • This is largely a sedentary role; some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary., • This position may require standing or walking for extensive periods of time for major events. Work Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The office for this job is located in the same facility where RMH-NY provides temporary accommodations to pediatric patients and their families while the patients are undergoing active medical treatment at area hospitals. For some RMH-NY guests, medical treatment may include radiation therapy. While radiation therapy is never administered at RMH-NY, there is the potential for some radioactive material to be present in guests who have undergone radiation therapy. Based on radiation measurements performed throughout RMH-NY, it is not expected that individuals working at RMH-NY will receive radiation doses that would exceed the general public limit (100 millirem per year)., • The office for this job is located in the same facility where families have temporary residence. The building is open and must be staffed 24 hours a day, 7 days a week. Some holidays, weekends, evening hours may be necessary for this job., • The noise level in the work environment is moderate to loud. Noise levels often increase with families and children who have temporary residence in the building as well as guests and musical performers for special events., • This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel • Some local/day travel will be necessary for the role., • This job description is an overview or major duties, activities and responsibilities required for the role., • This description is not intended to be a complete listing of all tasks required for the role., • Responsibilities will change with the needs of the organization.

Job Description Nine Orchard Hotel Guest Service Agent/Concierge DEPARTMENT: Front Office REPORTS TO: Director of Front Office SUMMARY The Guest Service Agent/Concierge is responsible for checking guests in and out, running daily reports, handling guest transactions, maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to complete the following responsibilities satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Complete the registration process in accordance with Nine Orchard’s check-in standards: greet guests, confirm the length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to the elevator., • Close guest accounts at time of check out according to Nine Orchard’s Check out Standards: greet guests at check out, confirm and collect payment, and request feedback regarding stay. Update guest’s profile to ensure the best possible service for future stays., • Greet guests with an open and warm persona, either on the phone or in person. Use a positive and clear speaking voice, receive/deliver on all guest requests in a timely manner, provide accurate information such as outlet hours and hotel functions, and offer basic concierge services., • Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers’ checks and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the property management system. Individuals are capable of moving assigned cash from the storage vault to the drawer at the front desk and back., • Work with various departments to ensure guests receive the best possible service. Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for all guest inquiries, group business, and daily site visits, and reservations for all reservation inquiries, changes and billing issues., • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion., • Perform various duties of guest service agent, Reservations Agent, concierge, and Telephone operator in a friendly and courteous manner to ensure guest satisfaction and service recovery., • Provides information regarding the area, including directions, attractions, shopping, nightlife, or recreational opportunities., • Tracking network of contacts, service providers, and business in the neighborhood that can service guests' needs. SUPPORTING FUNCTIONS In addition to the core focus & responsibilities, the candidate is expected to complete the following duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Follow up on outstanding operational and guest (internal & external) issues., • Monitor guest feedback and adjust accordingly., • Inspecting lobby areas and hotel entrances for cleanliness and maintenance, reporting deficiencies to appropriate departments, and ensuring timely completion., • Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees., • Provides a variety of business services such as shipping packages and assisting with printing needs., • Receives and tracks any guest deliveries. ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding., • Prioritize and organize work assignments, and have timely follow-up and execution., • Have superb time management skills., • Maintain complete knowledge of all hotel services/features and hours of operation., • Other languages, mathematical, and reasoning abilities as outlined below., • Ability to comply with physical demands as outlined below., • Technologically sound with Microsoft Office applications., • Ability to compute basic mathematical calculations., • A flexible schedule is required, which could include weekends and holidays. REQUIRED EDUCATION and/or EXPERIENCE Individuals should be a High School Graduate and/or have any combination of experience that provides the required knowledge, skills, and ability to effectively fulfill the requirements of this job description. Bachelor’s degree preferred. Previous experience in a hotel setting is preferred. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to understand guests’ service needs & requests., • Ability to acknowledge guests’ requests in a polite manner., • Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred)., • Ability to apply logical thinking and understanding to carry out written and oral instructions., • Ability to address and solve problems involving guest and operational issues., • Ability to compute basic mathematical calculations. PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The typical environment is an office atmosphere with ambient room temperatures, lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sit, walk, and stand continuously., • Lift / carry 10lbs (frequently) and 25lbs (occasionally), • Bend, squat, crawl, and reach above shoulder level., • Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation. We are an equal-opportunity employer committed to a diverse work environment.

Job Description Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons, • MORE employee discounts on lodging, food, gear, and mountain shuttles, • 401(k) Retirement Plan, • Employee Assistance Program, • Excellent training and professional development, • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Seasonal Resort Marketing Specialist for Afton Alps is a critical team member for bringing to life the resort brand strategy and the guest experience. This is achieved through events and activations, partner integrations, in-resort messaging and signage, guest-facing promotional material, content capture, go-to- market support, and website ownership. The Seasonal Resort Marketing Specialist will be on the Resort Marketing Team, reporting to the Field Marketing Manager; working cross-functionally to serve as one of the on-the-ground marketing representatives at the resort. This candidate will have a strong background as a Brand Generalist, with an ability to work cross functionally across numerous stakeholders and departments, manage multiple priorities, and work closely with internal operational departments, vendors and various town/local/community groups and organizations. This person will assist in delivering results safely and on-time in a fast-paced environment and with an understanding of others’ needs. Flexibility and a positive attitude are crucial. This position is based in-resort at Afton Alps. Remote work will not be possible for this position. Weekend and Holiday work may be required. Job Specifications: • Starting Wage: $22.00/hr - $26.03/hr, • Employment Type: Winter Seasonal 2025/2026, • Shift Type: Full Time hours available, • Minimum Age: At least 18 years of age, • Housing Availability: No Job Responsibilities: • Collaborate on events and brand activation plans that bring the resort brand to life. By developing a deep understanding of the market and the resort brand, and bringing an ability to develop strong relationships with cross-functional teams to turn ideas into action, this candidate will assist in the ideation and execution of events, activities and activations that elevate the guest experience in a way that is most meaningful to guests. This includes:, • Collaborating with the centralized resort marketing and mountain operation teams., • Directing external agencies and contractors, vendors, partners and event staff as needed in order to execute activations, events and brand experiences., • Acting as a project manager and collaborate with various stakeholders to prioritize workflows., • Managing complex, high-volume and rapidly changing information, to bring solutions to problems and opportunities. This will be a critical function of the role., • Help execute partner integration on-mountain/in-resort in partnership with the Strategic Alliance team. This responsibility involves:, • Ideating and collaborating with cross-functional teams to create opportunities and value for strategic alliance partners in-resort., • Delivering successful partner events, activation, signage and other deliverables, as well as facilitating partner photo shoots., • On-the-ground marketing representative to align and support partner and resort brand goals., • Assist on-mountain/in-resort content capture and the promotion of the resort., • Assist with in-resort event content capture for the resort, hosting brand and photo shoots with third-party creative and content vendors that will be used for social media and website content, and other Marketing and PR purposes., • Help facilitate the flow of content from the resort location into the centralized content and creative teams., • Collect storytelling imagery for events, activations, promotions, and partnerships for reporting and performance., • Assist with management of resort digital platforms, including content contribution to for social media and website as needed., • Direct and execute in-resort messaging, signage and guest-facing promotional materials in and around the resort., • Responsible for overseeing all aspects of ensuring the manifestation of the resort’s brand as part of the in-resort guest experience, • Promoting company-wide initiatives and lines of business, which includes, but is not limited to, creation and deployment of in-resort signage and messaging and guest communications. Execute and analyze guest experience strategies and collect event/activation results and data. * Lead post event data collection across resort lines of business to gather insights, informing strategies to enhance guest experience and influence future strategies. * Leverage data to optimize in-season engagement and retention efforts. * Experience reading, understanding, analyzing, and reporting on guest experience data. * Track business results related to guest experience, providing actionable recommendations to improve marketing tactic performance. Job Requirements: • Four-year college degree required. Emphasis in marketing, business and/or communications preferred., • 2+ years of marketing, event, sales or other related experience, • Microsoft Office familiarity, • Excellent English language and writing skills., • High degree of organization, attention to details and level of professional conduct. Self-starter, ambitious and multi-tasker who take initiative with positive energy., • Solution-oriented mindset, with the ability to identify opportunities and implement solutions, • Demonstrated learning agility, with the ability to quickly adapt to new skills and responsibilities, • Strong analytical skills and the ability to leverage data to tell compelling stories, • Must be able to work holidays, weekends and evenings as needed, • Must have reliable transportation to and from the resort. Preferred: • Field Marketing or Event Experience The expected pay range is $22.00/hr - $26.03/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 511390 Reference Date: 09/05/2025 Job Code Function: Marketing

Job Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: • Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills., • Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being., • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member., • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference., • Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests., • Employee Referral Program: Share the joy of being part of the XRG team with others., • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education., • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!, • Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!, • Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members. Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running! Pay Rate: $10.65/Hour, Plus Tips opportunity! PURPOSE The busser is responsible for efficiently clearing, cleaning and resetting tables, while assisting food servers in all aspects of guest table service, maximizing table turns and maintaining restaurant flow. DUTIES & RESPONSIBILITIES • Clear and reset tables efficiently after, during and after service periods to turn tables, • Maintain complete knowledge of table/seat/station numbers and proper table set ups, • Maintain cleanliness and stock of their assigned areas and side stations, • Work as a team, assisting all guests’ and team members’ needs and inquiries, • Ensure that all necessary stock is being replenished during the shift, • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary, • Clean and dry spills immediately upon occurrence; never leaving spills unattended, • Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment, • Ensure that any breakage is reported and recorded, • Maintain complete knowledge of correct maintenance and use of equipment, • Complete opening/running/closing side work duties as assigned, • Assist teammates with opening/running/closing side work duties upon request, • High School Diploma preferred, • Proof of eligibility to work in the United States, • 18+ years of age, • Possession of or the ability to possess all state required work cards, • Minimum of one (1) years related experience, • Proper lifting techniques, • Guest relations, • Sanitation and safety, • Full service restaurant operations The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors, • Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume, • Fast paced, high volume, full service restaurant The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ability to walk long periods of time, • Ability to stand for long periods of time, • Ability to use hands to handle, control, or feel objects, tools, or controls., • Ability to repeat the same movements for long periods of time, • Ability to understand the speech of another person, • Ability to speak clearly so listeners can understand, • Ability to push and lift up to 50 lbs This job description is a summary of duties, which you as a Busser are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Job Description FOOD RUNNER - GJELINA NYC * Cash Wage: $11.00 per hour * Tip Credit: $5.50 minimum per hour, based on tips received * Total Minimum Compensation: $16.50 per hour ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer. POSITION SUMMARY: As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, and the ability to multitask and stay organized. Provide full operational support during service, maintaining the cleanliness of the venue pre-service, during service, and after service. To provide full operational support to Expeditor, Servers, and Managers, and to deliver food to guests in a friendly, professional & knowledgeable manner in accordance with all Gjelina standards and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned): • Report for duty on time, clocking in for your shift using the time clock., • Manage your time, including resting and meal breaks in compliance with New York Labor Law; keep managers informed when you leave the floor., • Maintain high standards of appearance and hygiene at all times, including clean hair and nails and no heavy perfumes or colognes., • Adhere to all health, safety, alcohol control, and sanitation protocols., • Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes., • Organize, clean, and maintain all areas of service, especially Expo stations., • Prepare your stations at the opening and closing of each shift, stocking, cleaning, and preparing for service., • Communicate with Bussers & Servers to clear dishes and glassware from tables; know the proper way to place a dish on a table, how to carry dishes, and how to set each dish., • Understand the right of way (guests, food runners, and staff), • In-depth knowledge of all food menu items, understanding of the main ingredients in each dish, and understanding how to communicate each dish at a table., • Polishing and restocking silverware, ramekins, plates, etc., as needed., • Fully understand the floorplan, table numbers, and seat positions of the entire venue, • Communicate clearly with Expo, servers, and Floor + Kitchen managers to support service., • Attend mandatory training and pre-shift meetings., • Supporting the management team in all aspects of in-house service and events General Attributes: • To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind., • To have a positive impact, take responsibility and initiative to resolve issues, and always clearly communicate with guests and colleagues., • To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans (while ensuring that you have the support to get the job done)., • To be motivated and committed, approach all tasks enthusiastically, and seize opportunities to learn new skills or knowledge to improve performance, • To be flexible, responding quickly and positively to changing environments, • To maintain a high team, focus through solid leadership, showing cooperation and support to colleagues in pursuing department goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. knowledge, skills, and attributes • Must be organized, self-motivated, and proactive with a strong attention to detail., • In-depth knowledge of all dishes on the menu and their ingredients, • Familiar with all beverage items in-house., • Ability to use all relevant items of equipment., • Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures., • Ability to prioritize work activities and provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner., • Ability to keep calm when faced with any unusual situations., • Ability to perform the essential functions of the job. Certificates & Training: • NYC Sexual Harassment Prevention Training., • NY Food Handler Certificate., • Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety PHYSICAL DEMANDS: The physical demands described are representative of those that an employee must meet to perform the essential function of this job successfully. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. • Must be able to stand, lift, bend, and walk for an extended period (8-12 hours)., • Must be able to move, pull, push, carry, or lift up to 50 pounds on occasion and 30 pounds regularly., • Must be able to seize, grasp, turn, and hold objects with hands regularly and in frequent or repetitive motions., • Must be able to reach items at varying height levels (shelves, on the ground, etc.), • Occasionally kneel, bend, crouch, and climb as required., • Must be able to work under environmental exposure to cold, heat, water, and cleaning materials., • Must be able to remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays. WORK ENVIRONMENT: The work environment characteristics described are representative of those encountered by this position while performing the essential functions of this job. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. The noise level in the work environment may be moderate, and the surrounding areas may be wet, hot/cold, slippery, or humid. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND ALLOWED TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF OUR BUSINESS ACTIVITIES, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT. Job Posted by ApplicantPro

Job Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: • Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills., • Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being., • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member., • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference., • Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests., • Employee Referral Program: Share the joy of being part of the XRG team with others., • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education., • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!, • Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!, • Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members. Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running! Compensation Range: $16.00 *Range(s) - DOE PURPOSE The Dishwashers responsibility is to maintain the highest level of cleanliness and sanitation standards throughout their assigned area of responsibility. DUTIES & RESPONSIBILITIES • Maintain highest level possible of cleanliness and sanitation standards throughout the area of responsibility, which will meet or exceed Federal, State, and Local standards, • Set-up, operate and clean all kitchen machinery/equipment properly and safely and store it in its proper place, • Clean and sanitize food service, preparation ware, dish room, pot room and kitchen areas in restaurants where applicable, • Scrape/spray all ware after placing in ware-washing machine, • Rack all china and glassware according to dish room standards, • Ensure all ware is clean and sanitary after removing from dish room areas, • Take out trash as needed, • Sweep all debris from the floor and maintain the floor dry and free of spills, • Practice proper food handling procedures, • Separate all ware and store properly in designated areas, • Maintain equipment quality thru preventative maintenance and cleaning, • Attention to detail on areas of grease, grime, proper storage, stacking heights, chemical usage and storage, etc., • Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage produc, • Maintain the workstation in a neat and orderly fashion, • Attention to detail on areas of grease, grime, proper storage, stacking heights, chemical usage and storage, etc., • Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product, • Maintain the workstation in a neat and orderly fashion, • Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment, • Comply with all safety and health department procedures and all state and federal liquor laws, • Maintain company safety and sanitation standards, • Ensure complete and proper check out procedures, • Clean all spills immediately and place all trash in proper receptacles, • Inform management of any complaint, comments or incident, • Ensure nightly/weekly and opening/running/closing duties are completed, • Record and report any equipment failure and/or safety hazards to management immediately, • High School Diploma preferred, • Proof of eligibility to work in the United States, • Valid Driver’s License, • 18+ years of age, • Possession of or the ability to possess all state required work cards, • Proper lifting techniques, • Guest relations, • Sanitation and safety, • Full service kitchen operations The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors, • Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume, • Fast paced, high volume, full service restaurant The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ability to walk long periods of time, • Ability to stand for long periods of time, • Ability to use hands to handle, control, or feel objects, tools, or controls., • Ability to repeat the same movements for long periods of time, • Ability to understand the speech of another person, • Ability to speak clearly so listeners can understand, • Ability to push and lift up to 50 lbs This job description is a summary of duties, which you as a Dishwasher are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Job Description TITLE: NYC - Bar Associate DEPARTMENT: Food & Beverage REPORTS TO: Bar Supervisor LOCATION: New York, NY HOURS: Part time PAY TYPE: Hourly PAY RATE: $18/hour FLSA STATUS: Non-exempt Role Summary The Bar Associate operates the Bar at the Museum of Sex with goals of creating a sales bonanza, guest focused, and fun-loving culture, while keeping safety top of mind. Greeting guests, upselling drinks, food, and merchandise on the Bar floor are some of the daily tasks. Primary Job Responsibilities * Be an example of guest service excellence for the Bar and other departments. * Maintain strong sales figures for yourself and the team. * Make and serve drinks accurately behind the bar and on the bar floor as a host. * Keep Bar and Bar floor clean at all times. * Report all guest complaints and staffing challenges to the Senior Leadership Team, as needed. * Handle operational challenges as they occur. * Perform additional duties as required. * Welcome guests to the Bar with enthusiasm. * Upsell drinks, food, and merchandise from the floor. * Provide menus to guests exiting Guest Experience. * Greet customers upon their arrival. * Cater to guests who require extra attention (Large Event Parties). * Answer and address guests’ inquiries on the floor. * An up-to-date Food Handlers certification is required. * Answer and address guests’ inquiries on the floor. * Facilitate internal communication, as needed, with critical support departments: Operations, HR, Administration, etc. * Maintain the ability to work nights and weekends and extended schedules during peak periods. Provide availability updates and changes when necessary. * Able to move from place to place which may include standing and/or walking for extended periods of time; lift and carry up to 75 pounds short distances. * Perform additional duties as required. Qualifications * Must have sales experience working at a hotel, cocktail lounge, restaurant, or bar where alcohol is served and the job entails driving F&B sales. * You are passionate about providing an exemplary experience for guests. * You have an exuberant, outgoing personality and you are eager to engage guests with a smile and energy. * You have excellent communication skills, the ability to speak and connect with all guests, and are organized. * You thrive working in a fast-paced, dynamic environment with large crowds. * You have the ability to work nights, weekends, and some holidays. * Multilingual is a plus. * Strong work ethic and ability to work effectively as part of a team. * Familiarity with health and safety regulations. * Must be able to stand and walk for a shift. * Hospitality, Bar, and Food Handlers certification is a plus. Physical Demands / Work Environment * The physical demands and work environment described in this job description is representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is required to stand, walk, sit, talk, listen, and use hands to operate museum exhibits. Vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus. * The work environment is an indoor, climate-controlled public area of assembly. The noise level varies throughout the venue, some areas are very quiet while others contain reasonably high noise levels. There is ample lighting throughout the venue. There are no hazards and no protective devices worn or used in the office work environment.

Job Description Jamestown JOB DESCRIPTION POSITION/LEVEL: Senior Property Manager FLSA STATUS: Exempt DEPT/OFFICE: Property Management DATE: August 2025 REPORTS TO: Regional Vice President, Northeast JOB SUMMARY: This is a new position within Jamestown OTS, L.P., in its capacity as owner and operator of the venue, based in New York City. The Senior Property Manager (SPM) will be given the unique opportunity to transition the asset out of Development & Construction into operations by building a team and establishing operations for the site. The Senior Property Manager (SPM) will be a critical member of the OTS team, reporting to the Director of Property Management, and responsible for ensuring the building services and equipment are performing optimally. The ideal candidate will bring a hospitality -driven approach to property management, leveraging experience in the New York City hotel industry to delivery exceptional service and elevate the tenant and guest experience. The SPM will manage building services and support the Experiences Management Team based on business demands, implement a culture based on the highest standards of safety and security, operational efficiency and deliver excellence in the guest experience. The building is an 18 hour a day, 7 day a week operation and has heavy demands related to events and New Year’s Eve operations. The individual will play a pivotal role in ensuring success by effectively managing the building and its diverse operations, maintaining safety standards, and delivering exceptional guest experiences while providing a safe, clean, and well-maintained environment for a large volume of visitors and staff. The SPM is an active member of the building operations team, completes daily building inspections, establishes and ensures protocols for cleaning, security, and maintenance, negotiates service contracts, schedules maintenance, tracks warranties, ensures operational efficiencies, monitors invoices to ensure work completed aligns with contracts, pays bills, handles logistics of deliveries and labor in and out of the building, ensures operating elevators can serve all floors of the building 24/7, engage and participate with surrounding building owners for optimizing security, scope, bid and oversee capital projects, work with the Experiences GM and tenants to adjust services based on business demands. Interact with ownership, tenants, vendors and times square stakeholders to establish a relationship and make sure services are employed and implemented as needed. Oversee ordering of supplies. Establish procedures for use of common areas. Oversee invoices and accounting needs. Create operational expenses and capital budgets. PRE-OPENING RESPONSIBILITIES • Work hand in hand with the Development and Construction team to transition the building from a re-development into an operating building., • Ensure building operations are in place prior to the soft opening; review all existing plans from an operational perspective and provide expert input into necessary changes., • Write all SOP and training materials in conjunction with the HR department., • Develop and execute upon a pre-opening schedule plan and budget., • Responsible for owning and leading the optimal organizational structure, including the number of staff, positions/duties, hours, recruiting, hiring, and training the full team, including third-party service providers, before opening., • Supports the creation of long-term plans, goals, and performance metrics., • Business optimization, • Execute on the approved business plan set forth by the owner or owner representative., • Support and plan logistics for events and VIP experience for both building and tenants., • Collaborate with multiple departments including Asset Management, Construction, Leasing, Legal, Marketing, Accounting and Executive Management., • Oversee annual budget development and management of multiple cost centers under the operations group., • Work closely with the Experiences General Manager to develop and manage operational budgets., • Project needs for capital improvements, obtain pricing, include in 5-year capital planning., • Works with the leadership team to develop and implement strategies to maximize visitor spend and yield., • Develop and maintain positive working relationships with tenants and contractors., • See to it that service to tenants is prompt and responsive and that complaints are effectively resolved in a timely manner., • Ensure teams know the significant terms of each lease, administer and deliver upon the terms by ensuring conformance to the stated obligations of tenant and landlord including but not limited to proper insurance coverage, timely rent payments and reporting., • Support leasing efforts by ensuring leasable space is show-ready, by participating in building tours with prospects, providing feedback on draft leases, and by tracking or exercising any options., • Operational Planning, • Develop, maintain, and enforce building rules and regulations for tenants, patrons, building staff, and contractors., • Oversee facilities team, including third party service providers, manage resources, contain expenses, delegate and prioritize tasks based on changing needs of the asset., • Monitor work and uphold the highest standards to ensure outstanding property appearance., • Ensure the site provides a memorable experience for all visitors, maintaining the highest level of guest satisfaction by delivering service with a hospitality mindset., • Ensure superior contractor performance, safety, and compliance with contract terms., • Monitors industry trends and identify areas for improvement and greater efficiencies., • Plan and set schedules for the venue’s operational excellence all while managing to the approved property expense budget., • Works with the event team and other event programming to ensure the building is appropriately planned for, staffed, set up, and broken down., • Identifies potential operational risks and develops robust contingency plans to mitigate adverse impacts to operations., • Develop an Emergency Action Plan in conjunction with the Director of Security & Life Safety and ensure training participation by all building employees and tenants., • Stays abreast of industry regulations and compliance requirements to ensure the company operates within legal boundaries., • Establishes in conjunction with the technology & security leaders’ key procedures for opening and closing as well as Health and Safety measures for the day-to-day operations., • Oversees engineering to ensure appropriate preventative maintenance procedures are in place and executed on., • Supports landlord work, tenant improvement, and other capital projects through careful coordination to ensure no disruption to tenant operations or guest experience., • Advance the property and company’s goals and programs for sustainability and corporate responsibility., • Events, • Works with the OTS event programming team to ensure events happening on campus are appropriately planned, staffed, set up, and broken down., • Works with the rest of the building experiences on any related major event., • Works with food and beverage concessionaire on loading dock and storage logistics, staff training, cleaning, etc., • Actively participates in planning of NYE event by being onsite, attending meetings, facilitating infrastructure needs and being onsite for NYE event., • Brand Stewardship, • Serves as a passionate steward and advocate for the OTS brand., • People, • The Senior Property Manager will be responsible for building and leading a team that will define the right organizational structure. Continually appraise employee performance and provide feedback and coaching that will drive service excellence., • Develop direct reports via ongoing feedback/development planning and at least twice-yearly appraisals in conjunction with the HR Director., • Ensure that all administration relating to personnel matters and the company’s Human Resources Policy is completed and that accurate and timely records are maintained., • Ensure all operations team members have clarity and a path to the development plan and set reviews conducted in a timely and responsible manner., • Lead regular meetings with team members both individually and as a group., • Develop and manage the operations department team to ensure that all staff reach their potential as well as deliver on business objectives., • At least 15 years’ experience in a Property Manager role at a large building(s) with high occupancy and public facing space. This role requires leadership skills, experience in managing a team which delivers a high level of hospitality, passion for training is a must, a high level of attention to detail and neatness and a professional neat appearance., • Demonstrated success working at a progressively senior level with an emphasis on strategic leadership and P&L performance including planning and overseeing projects, managing project budgets, and working with outside vendors/third-party consultants., • Demonstrated success in building, training, and leading a team, preferably during the planning and opening of a new building, experience, or hotel., • Problem-solving abilities and adaptability to dynamic and high-pressure situations and multi-tasking., • Exemplary work ethic, with the ability to work quickly and under pressure., • Notable leadership and strong executive presence in large, complex organizations with responsibility for significant revenue budgets, diverse operating functions, and an ability to work with individuals at all levels of the organization., • Solution-oriented thinking in a high-paced environment, • Excellent interpersonal skills., • Strong written and verbal communication, organization, and time management skills, • Ability to understand and successfully take charge of difficult organizational problems and to formulate/drive appropriate solutions., • Keeps a positive, open, approachable, and professional relationship with a diverse group., • Ability to work nights and weekends as needed; on call 7 days a week, 24 hours a day. Must work NYE Event., • Passion for New York City EDUCATION AND PROFESSIONAL QUALIFICATIONS: • College degree required; advanced degree preferred., • Management experience in the visitors’ operations, facilities management, and/or museum or attraction., • Computer, • Microsoft Office Suite Knowledge of: • Conflict Management Resolution, • Organizational and interpersonal skills, • The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure & effectiveness under pressure and changing conditions