Guest services jobs in Harrison, New York - Page 2Create job alerts

Job Description Overview: We are a reputable Service Station actively seeking professional, enthusiastic, and eager-to-grow Part-Time Guest Service Representatives (GSR) for our car wash located in Old Greenwich, CT. If you are passionate about customer service and excited about promoting our services and membership programs, we want to meet you! Responsibilities: • Promote and inform customers of our services and membership programs, • Provide exceptional customer service, • Assist customers with their car wash needs, • Professional and enthusiastic attitude, • Excellent communication and customer service skills, • Eagerness to learn and grow within the company Job Type: Part-time (20 hour week) Base Pay Rate: $17.00 - $19.00 per hour (plus unlimited earning potential with commissions and bonuses). Benefits: • Employee assistance program, • Employee discounts, • Free parking, • Sick Pay, • Referral program Schedule: • Aproximately 20 hours per week, • Morning, Afternoon, & Evening Availability, • Weekend & Holiday Availability Supplemental Pay: • Bonus opportunities, • Commission opportunities, • Tips Ability to Commute:

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Schedule: Friday-Monday 8AM-4PM The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times Openings: Friday, Saturday, Sunday, Monday 8am-4pm

Job Description WHO WE ARE Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States. With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring an HVAC Technician (Union Local 32BJ) to join our Engineering Team. The HVAC Technician installs and repairs various air quality systems. Main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services and quickly performing emergency repairs on certain equipment items. In addition, the HVAC Technician is responsible for installing and testing geothermal HVAC systems to ensure compliance and functionality with safety requirements. WHAT YOU'LL DO The HVAC Technician must complete all tasks and assignments assigned by the Director of Engineering, including but not limited to: · Maintaining systems or installing new units · Removing old systems · Conducting inspections · Troubleshooting issues · Ordering equipment · Meeting local HVAC codes · Maintaining any warrantee maintenance · Keeping record of service orders · The successful candidate will be required to adhere to the terms of an existing Union Agreement (Local 32BJ) · Managing special projects as assigned by Director of Engineering WHAT YOU'LL NEED Preferred: · High school diploma or GED · Previous experience as a HVAC Technician · HVAC certification · CFC certification The following capabilities and distinctions are strongly preferred: · Technical knowledge of geothermal systems for installation, maintenance, and troubleshooting of geothermal heat pumps and related equipment · Soldering and braising skills · Knowledge of local building codes · Ability to read and interpret blueprints and compliance schematics · Advanced mechanical and diagnostic skills · Good communication and interpersonal skills · Able to lift heavy equipment · On-site with frequent movement around the Club both indoors and outdoors PAY RANGE $26.00 - $28.00 hourly rate, commensurate with experience. OUR TOTAL REWARDS At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and providing our team members a meaningful and rewarding career experience with us. We prioritize offering valuable rewards and recognition programs, compensation, time off, and resources to support the wellbeing and needs of team members and their families. We refer to these as our "Total Rewards”. · Union 32BJ members are eligible for health benefits after 90 days of full-time work. · Work/Life Harmony - Paid time off including vacation and personal days, 11 holidays, and more to enjoy time outside of work, take a break, and care for ourselves or others. ALL team members enjoy free lunch and dinner meals, free parking, a lifestyle discount program, and numerous recognition events and activities throughout the year.

Job DescriptionBODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. Job Summary: The Studio Sales Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, youll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: • Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code., • Assist members/guests in person when they are in the studio and over email as inquiries come in., • Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash., • Initiate tasks and perform duties without direction/micromanagement., • Monitor incoming emails and ensure proper check-in procedures are followed.Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities: • Member and Guest Check-in Compliance, • Greet all incoming members and guests, • Ensure all check-in procedures are followed, • Thank guests for coming as they exit, • Sales, • Create new business internally through member promotions, referrals, and inquiries, • Promote specials to current and future guests, • Reach out to existing and potential members via email for sales opportunities, • Reconcile and report all incoming and outgoing transitions, • Successfully attain personal sales revenue targets, • Customer Service & Operations, • Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities, • Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments, • Update Supply Request Log and Maintenance Log (depending on the issue), • Promote and sell merchandise, • Keep the front desk area and entryway clutter-free, orderly, and clean, • Perform general cleaning duties to include hourly bathroom room and studio checks, • Follow up with members who have enrolled to ensure we are exceeding expectations, • Provide the highest level of customer service possible when communicating and interacting with guestsQualifications:, • 1-2 years of customer service or sales experience preferred, • 1-2 years MindBody software experience preferred, • Competitive drive to succeed in commission sales and performance based culture, • Excellent customer service skills, • Knowledge of sales practices and techniques, • Independent, self-starter with strong organizational skills, • Basic computer skills, • Strong communication skills in both oral and written, • Organized and detail-oriented, • Friendly, warm, compassionate, and welcoming personality, • Easy to talk to and comfortable around new people, • Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)Certifications / Educational Requirements:, • High School Diploma or GED requiredPhysical Requirements:, • The employee occasionally sits, walks, kneels, and reaches with hands and arms, • Ability to lift and/or move up to 25 lbs.Work Environment:, • While performing the duties of this job, regularly exposed to moving mechanical parts, • The noise level in the studio environment is loud, • Must be comfortable interacting with people and making them feel welcome This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Description Days Inn Elmsford is hiring for energetic individuals who are a team player for a Night Auditor position at the hotel. This shift is an overnight 11pm-7am position. Previous Wyndham experience preferred but not needed - can train - must be proficient with computers and a fast-paced environment. Must be able to multi-task. This can be a full time or part time position. • Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests., • Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine., • Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges., • Verify customers' credit and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies., • Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment, and travel directions. Record guest comments or complaints, referring guests to managers as necessary., • Ability to read, listen and communicate effectively in English, both verbally and in writing., • Ability to access and accurately input information using a moderately complex computer., • Reports to work for scheduled shift, on time and in uniform in accordance with company policy., • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications, • All other duties as assigned or needed., • Help with other departments as needed, • Setup breakfast, • Wash/fold PM laundry

Job Description Broadview at Purchase College GENERAL SUMMARY: A unique opportunity exists to join a team in creating a vibrant senior learning community on the campus of Purchase College, State University of New York. The residents of this university-based retirement community will be able to enjoy the many amenities of the college including the renowned Neuberger Museum of Art, the Performing Arts Center, the academic and athletic facilities, and the park-like campus. They will be able to enjoy all these benefits while living in a village designed specifically for their interests and needs. As part of the Purchase College community, Broadview residents will enjoy both formal and informal programming and collaborative opportunities designed to promote intergenerational engagement with members of the college community, ranging from classes and mentoring to providing employment opportunities for students. Broadview will offer the full continuum of services, inclusive of Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care. The community is slated to open to residents in the 3rd quarter of 2023. INCLUSIVE AND COLLABORATIVE CULTURE: We are dedicated to promoting diversity, equity, and inclusion. Diversity is the commitment to a community of equity and access through the acceptance of all aspects of human difference. This includes but is not limited to age, disability, race, ethnicity, gender, gender expression and identity, language heritage, national origin, sexual orientation, religion, socioeconomic status, status as a veteran and worldview. Broadview at Purchase College is proud to be SAGE CARE certified, and all employees will be provided with SAGE CARE training. Broadview at Purchase College is committed to integrating various cultural and social perspectives to engender excellence and to creating a collaborative culture in order to provide an exceptional experience for every employee and resident. POSITION SUMMARY: The Housekeeper III is expected to work during the week, some weekends, and holidays. The housekeeper is responsible for, but not limited to the following: moving of beds, from one area to another,, buffs floors, refinishes floors, cleans carpets and upholstery, maintains all floor care equipment, washing of walls, and windows, vents and lights, ledges, all waste removal, throughout facility, clean and polish elevators, sweep dust, mop stairs, damp wipe all stair railings, ledges and other related duties as assigned by supervisor. Arrange furniture in a neat and orderly fashion throughout all lobbies and common space areas. ESSENTIAL JOB FUNCTIONS: 1. Performs routine cleaning and related service work., 2. Demonstrates knowledge of Seven Basic Cleaning steps., 3. Demonstrates knowledge of appropriate chemical use to meet department standards (know chemical, its proper use, has appropriately labeled and stored, etc.), 4. Practices proper methods of Infection Control in conjunction with cleaning procedures (changing of mop water, proper use of cleaning cloth and other equipment, etc.), 5. Has knowledge of applicable departmental policies and procedures and uses when appropriate., 6. Environmental Services Staff may access areas in which medications are stored for cleaning purposes only under the direct supervision of licensed personnel who are allowed access to medications., 7. Demonstrates proficiency in job related skills., 8. Maintains closet, housekeeping cart and cleaning equipment in clean orderly and good working condition., 9. Adheres to departmental dress code and practices personal hygiene., 10. Meets or exceeds departments standards of quality as evidenced by quality control inspections, and customer feedback., 11. Participates in staff meetings and attends all mandatory in-services., 12. Works effectively as a member of the team., 13. Shows initiative in expanding job-related skills., 14. Demonstrates positive customer service skills., 15. Demonstrates commitment to providing a quality environment for resident care., 16. Communicates issues/concerns to Supervisor/Director as needed., 17. Performs other duties as assigned. GENERAL JOB FUNCTIONS: 1. The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests: • We greet you warmly, by name and with a smile., • We treat everyone with courteous respect., • We anticipate your needs and act accordingly., • We listen and respond enthusiastically in a timely manner., • We hold ourselves and one another accountable., • We make you feel important., • We embrace and value our differences., • We ask, “Is there anything else I can do for you?”, • We maintain high levels of professionalism, both in conduct and appearance, always., • We pay attention to details. 2. Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position., 3. Assure resident safety., 4. Follow written and oral directions., 5. Maintain confidentiality of resident and community information., 6. Assist new employees in following established community policies and procedures., 7. Complete assignments timely, completely and accurately., 8. Attend all in-services as assigned or requested., 9. Participate in interdisciplinary team and other community meetings as assigned or requested., 10. Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers., 11. Observe all community safety policies and procedures., 12. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures., 13. Come to work in a clean, neat uniform and consistently present an appropriate professional appearance., 14. Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy., 15. Assume accountability for data contained in the Employee Handbook., 16. Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed., 17. Observe infection control procedures., 18. Always follow Residents’ Rights policies., 19. Observe all community policies and procedures., 20. Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures. Salary Range for this opportunity is $21.00 per hour. EXPERIENCE & EDUCATION REQUIREMENTS: • Must possess a minimum of 1 year of proven experience in a healthcare or hospitality setting; experience in an environmental service., • Ability to read and write., • High School diploma or equivalent experience. QUALITIFCATIONS: • The ability to speak, read and comprehend the English language., • Must be motivational, energetic with a passion for serving others., • Must possess patience and sensitivity to others’ needs; ability to work with community groups., • Good communication skills (oral and written), • Good inter-department communication and teamwork skills HOSPITALITY FOCUS: The Broadview Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests: 1. We greet residents, employees, and guests warmly, by name and with a smile., 2. We treat everyone with courteous respect., 3. We strive to anticipate resident, employee and guest needs and act accordingly., 4. We listen and respond enthusiastically in a timely manner., 5. We hold ourselves and one another accountable., 6. We embrace and value our differences., 7. We make residents, employees and guests feel important., 8. We ask, “Is there anything else I can do for you?”, 9. We maintain high levels of professionalism, both in conduct and appearance, always., 10. We pay attention to details. WELLNESS FOCUS: The Broadview employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body, and soul, which may also have a positive effect on the employees, as a result. PHSYICAL REQUIREMENTS: Physical activities of the position: • Lifts and carries up to 50 lbs. with assistance occasionally., • Pushes and pulls up to 50 lbs. with assistance occasionally., • Climbs, reaches, bends and twists occasionally., • Reaches, bends and twists occasionally., • Sits, stands and walks frequently. Physical requirements of the job: • Light work – exerts up to 20 lbs. of force occasionally, and/or a negligible amount of force frequently or constantly to move objects. BENEFITS: Health insurance Dental insurance Vision Insurance Paid Time Off 401(k) 401(k) matching Employee assistance program Flexible spending account Life insurance Parental leave Reduced price employee meals

Job Description Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. JOB SUMMARY: To oversee front desk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club. RESPONSIBILITIES: • Establish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact., • Competency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc., • Telephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Broadview phone system including voicemail, • Responsible to make absolutely certain that closing procedures are followed each night, • Towel supply laundered, dried, replenished and monitored., • Maintain neat and well-stocked work area for efficient desk operation and customer service, • Assist with courtesy calls and balance due, • Answers incoming telephone calls and transfer them to the appropriate party, • Schedule court reservations, private lessons, • Develop and maintain cooperative work relationships with others, • High school Diploma or equivalent, • Demonstrated knowledge of SPORTIME programs, services, policies and procedures, • Ability to explain all lessons, programs, memberships and promotions to prospective and existing members, • Excellent guest service skills, • Solid computer skills (Microsoft applications) a MUST, • Ability to listen to and understand information, • Ability to communicate verbally and in writing so that others will understand, • Ability to work under pressure, • Ability to multi-task, • Ability to keep information confidential Salary: $17.00 - $18.00 per hour based on experience Benefits: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old (matching restrictions apply based on annual salary). Sportime is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender(including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Note to Recruiters and Placement Agencies: Sportime Clubs, LLCdoes not accept unsolicited agency resumes from Recruiters or Placement Agencies and will not pay fees to any third party organization associated with such resumes. Please do not forward unsolicited agency resumes to Sportime’s website or to any Sportime Clubs, LLC employee Powered by JazzHR Xh6OZ3uTaj

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionDescription: As our Director of Rooms, you will be accountable for overseeing the organization, staff, and quality of the operations in Guest Services, Housekeeping, and Laundry while providing all guests with quality service and maximizing room revenue. This position may require flexible scheduling availability. Requirements: Job Requirements: • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out, • Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards, • Notify supervisors of any damages, deficits, and/or disturbances, • Ensure that departments achieve or exceed guest's service expectations, • Control all purchases for the department, consistently aware of quality and cost, • Prepare team member schedules in accordance with budgets and business forecasts, • Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions Job Qualifications: • Knowledge of budget preparation, payroll, and cost spending controls, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28 per hour + 100% of earned tips!, • Nurses typically earn an additional $25 per hour in tips once fully trained! Tips aren’t guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job DescriptionDescription: We are looking to add a friendly Front Desk Supervisor to our team! As our Front Desk Supervisor, you will be responsible for the overall success of the front desk and ensuring guest satisfaction and product quality standards are met. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the businesses. Most importantly, you will be a key person of reference for team members, vendors, and guests. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team, • Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards, • Assist in creating and distributing the team member schedule in a timely manner Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description An award-winning salon, spa, and café/bar is seeking a hands-on Assistant Salon Manager to support daily operations and elevate the guest experience across all areas of the business. This hybrid concept blends luxury beauty + wellness services with a full-service café/bar. The ideal candidate is organized, team-focused, and passionate about both beauty and hospitality. Open to hourly or part-time candidates for the right fit. Key Responsibilities: Operations Support Assist with daily salon, spa, and café/bar operations Maintain service protocols, cleanliness, and safety compliance Support scheduling, inventory, and product ordering Team Leadership Help recruit, onboard, and train service + front-of-house teams Lead by example with a polished, hands-on approach Support coaching, meetings, and performance feedback Guest Experience Ensure warm, consistent, high-touch service Resolve guest concerns promptly Promote services, products, and cross-referrals Financial & Administrative Support Assist with reporting, payroll support, and monitoring revenue goals Help manage labor, inventory, and supply costs Support promotions and in-house events Qualifications 1–3 years in salon, spa, hospitality, or F&B leadership Strong communication + customer service skills Organized, detail-oriented, thrives in fast-paced settings POS and scheduling system experience Preferred: Cosmetology/esthetics license; café/bar or hybrid concept experience Compensation & Benefits Competitive salary or hourly rate (part-time available) Performance bonuses Healthcare benefits (after one year) for full time employees Employee service discounts Clear growth path toward senior management