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Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be transportation-related. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, they will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Resolution Specialists are: • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org., • Passionate specialists who care about the customer and their experience., • Empathetic. Exercises empathy and patience towards everyone interacted with., • Sense of urgency - AT ALL TIMES. That does not mean working at all hours., • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution., • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution., • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it., • Communicative. Professional written and oral communication with all parties to a claim. We need our Resolution Specialists to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Manage an inventory of litigated and non-litigated cases, • Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Manage both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders, • Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Review legal documents and ensuring compliance with initial suit-handling plan of action, • Serve as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed, • Analyze policy language and reaching appropriate coverage decisions, drafting frequent and complex coverage correspondence, and proactively managing non-litigated and litigated claim files from inception to closure, • Direct and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Maintain adjuster licenses and continuing education requirementsRequirements, • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • Third-party PD, • Third-party bodily injury, including catastrophic losses, • UM/UIM bodily injury, • Litigation experience, • PIP a plus, but not required, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work-life balance, • Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account., • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges., • Work toward reducing and eliminating all the administrative work from a Resolution Specialist., • Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a highly organized and customer-focused Transportation Claims Total Loss Specialist to join our team. The successful candidate will be responsible for working with rental facilities, body shops, salvage vendors, and appraisers to manage the total loss settlement process and rental expenses, reviewing the valuation of the vehicle based on its type to resolve the claim efficiently and reviewing damage estimates to confirm vehicles are total losses. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through a design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests, • Gather necessary information from customers to successfully adjudicate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate with our salvage vendor partners for the movement of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Negotiating and communicating all total loss settlements per company and state guidelines within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • Total Loss adjusting experience, • First-party Comp and Collision, • Third-party Property Damage Liability, • Active insurance adjuster's license by way of a designated home state, or home state, • Willing to obtain all licenses within 60 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience preferred, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join our team. The PIP Resolution Specialist will be responsible for investigating and evaluating PIP / MP claims and coverage. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to providing exceptional customer service. Your role will also be responsible for handling an inventory of PIP claims and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Investigate PIP / MP claims to determine coverage, extent of injury and evaluate medical billing for necessity and relatedness to the claim., • Gather relevant documentation, interview involved parties, explain policy, coverage, and appropriate course of action and resolve related medical expenses., • Assess the validity of PIP claims based on collected evidence, medical records, and applicable laws. Determine the appropriate settlement amount if appropriate, ongoing plan for resolution and recommend further action if necessary., • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Maintain regular communication with claimants, policyholders, attorneys, medical providers, and other relevant parties to provide updates on claim status, request additional information, and facilitate the claims process within approved payment authority, • Prepare thorough and accurate claim reports, including detailed summaries of investigation findings, evaluation of damages, and rationale for claim decisions., • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of commercial lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications Requirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in Personal Injury Protection, ideally experience with:, • Handling the states of NY / NJ / and MI MI / FL and/or KY., • Handling of commercial or ride share policies is highly preferred, • Subrogation referrals, • Bodily Injury and coordination of benefits between PIP and UM / UIM., • Arbitration and or formal PIP/MP litigation, • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing (must already have home state license), • Knowledge of state regulations, policy provisions, and standard operating procedures, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needs Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Auto Delivery & Ride Share Bodily Injury Resolution Specialists to join our team. In this role, you will manage bodily injury claims arising from incidents involving vehicles operating on Auto Delivery & Ride Share platforms. You'll serve as the main point of contact for injured parties, policyholders, attorneys, medical providers, and other stakeholders—working to deliver timely, fair, and compliant claim resolutions. You'll assess liability, evaluate medical treatment and injury severity, review documentation, and negotiate settlements across a variety of bodily injury exposures. These claims often involve layered insurance structures specific to Auto Delivery & Ride Share operations. Strong communication, attention to detail, and negotiation skills are key. You will also work closely with our internal product and engineering teams to share insights that drive process improvements and technology enhancements across the claims journey. Resolution Specialists are: • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org., • Passionate specialists who care about the customer and their experience., • Empathetic. Exercises empathy and patience towards everyone interacted with., • Sense of urgency - AT ALL TIMES. That does not mean working at all hours., • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution., • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution., • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it., • Communicative. Professional written and oral communication with all parties to a claim. We need our Resolution Specialists to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Manage an inventory of litigated and non-litigated cases, • Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Manage both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders, • Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Review legal documents and ensuring compliance with initial suit-handling plan of action, • Serve as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed, • Analyze policy language and reaching appropriate coverage decisions, drafting coverage correspondence, and proactively managing non-litigated and litigated claim files from inception to closure, • Direct and control the activities and costs of outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Auto Delivery/Rideshare/TNC/Livery experience required., • Minimum of 3 years of experience on point and concentrated in Auto Delivery & Ride Share claims adjusting, ideally with:, • commercial auto exposures, • Both attorney-represented and unrepresented claims, • Third-party bodily injury, including catastrophic losses, • UM/UIM bodily injury, • Litigation experience, • PIP a plus, but not required, • Have active adjuster license(s) and be willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account., • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges., • Work toward reducing and eliminating all the administrative work from a Resolution Specialist., • Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join our team. The PIP Resolution Specialist will be responsible for investigating and evaluating PIP / MP claims and coverage. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to providing exceptional customer service. Your role will also be responsible for handling an inventory of PIP claims and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Investigate PIP / MP claims to determine coverage, extent of injury and evaluate medical billing for necessity and relatedness to the claim., • Gather relevant documentation, interview involved parties, explain policy, coverage, and appropriate course of action and resolve related medical expenses., • Assess the validity of PIP claims based on collected evidence, medical records, and applicable laws. Determine the appropriate settlement amount if appropriate, ongoing plan for resolution and recommend further action if necessary., • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Maintain regular communication with claimants, policyholders, attorneys, medical providers, and other relevant parties to provide updates on claim status, request additional information, and facilitate the claims process within approved payment authority, • Prepare thorough and accurate claim reports, including detailed summaries of investigation findings, evaluation of damages, and rationale for claim decisions., • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of commercial lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications Requirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in Personal Injury Protection, ideally experience with:, • Handling the states of NY / NJ / and MI MI / FL and /or KY. (NY is required), • Handling of commercial auto delivery and/or rideshare policies is highly preferred, • Subrogation referrals, • Bodily Injury and coordination of benefits between PIP and UM / UIM., • Arbitration and or formal PIP/MP litigation, • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needs, • NY adjuster license and designated home state license is required.Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role

Job DescriptionDescription About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges in claims sounds exciting, we can't wait to meet you. About the role As a Customer Experience Specialist at Reserv, you will be an integral part of our dedicated team focused on providing exceptional service to our customers during the insurance claims process. You will handle phone and chat inquiries, provide support, and ensure a smooth and positive experience for all involved parties as they navigate their claims journey. Your expertise in insurance and claims will enable you to deliver exceptional, empathetic assistance. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate CX professional who cares deeply about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency at all times, balanced with the ability to be detail oriented. That does not mean working at all hours., • Creative. You challenge existing assumptions and find creative solutions to problems., • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process. We need you to do all the things typical to the role: • Serve as the primary point of contact for customers, providing professional and compassionate assistance throughout the claims process via phone, email, and other communication channels, • Anticipate the customer needs and take action to manage the process to full resolution, • Provide guidance and information to customers regarding the claims process, taking any additional steps necessary for the prompt and accurate resolution of their claims, • Develop and maintain a solid understanding of claim procedures to provide accurate and consistent information to customers, • Accurately record and update customer information, claim details, and related documentation in our internal systems, ensuring data integrity and adherence to company protocols, • Identify and address customer concerns, complaints, and disputes with empathy and professionalism, • Work collaboratively with internal teams to investigate and resolve complex issues, escalating matters when necessary to achieve timely resolutions, • Strive to exceed customer expectations by delivering exceptional service, actively listening to customer feedback, and proactively seeking ways to improve the customer experience, • Adhere to company policies, procedures, and regulatory requirements, ensuring the privacy and confidentiality of customer information at all times Requirements • High school diploma or equivalent is needed; bachelor's degree or relevant insurance certifications are a plus, • Previous experience in customer service or a call center environment, preferably within the insurance industry, with a focus on claims; high volume, fast-paced, • Strong knowledge of insurance claims processes, terminology, and best practices, • Excellent communication skills, both verbal and written, with the ability to explain complex concepts clearly and empathetically to customers, • Active listening skills to understand customer needs, concerns, and emotions, and respond appropriately, • Strong problem-solving and critical-thinking abilities, • Proficiency in using customer relationship management (CRM) systems and other relevant software applications, • Empathy, patience, and resilience to handle challenging customer interactions with professionalism and composure, • Strong organizational and time management skills to prioritize tasks and meet deadlines effectively, • Must be able to obtain designated home state claim adjuster license in 60 daysBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Great Hill Solutions, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Hill Solutions, LLC seeks a dedicated Quality Assurance Specialist. This role is essential for ensuring laboratory quality and safety standards are met across operations. The specialist will provide consultation, training, and oversight to ensure compliance with federal regulations and CDC policies. Duties and Responsibilities: • Provide consultation to CDC staff in the training of quality managers, laboratory staff, senior scientists, and laboratory support staff., • Translate laboratory quality requirements from the Code of Federal Regulations, international standards, and national standards into functional requirements for laboratories., • Utilize strategic planning and project management to develop Quality Management System (QMS) implementation strategies within diverse laboratory environments., • Ensure quality management practices are incorporated across all laboratory operations including diagnostic testing, surveillance testing, research, and product development., • Assist laboratories in preparing for internal and external audits., • Perform GAP analyses and generate/review Nonconformance Events (NCEs) and assist laboratories in generating corrective action plans., • Draft risk assessments and ensure appropriate clearance., • Communicate agency quality and safety initiatives to branch members.Required Qualifications:, • Bachelor's degree (BA/BS) with 0–3+ years' experience.Desired Qualifications:, • Work experience in the scientific field, including laboratory safety, quality control, quality assurance, or related field (preferably in a public health setting)., • Knowledge of and experience working with laboratory safety, quality control and quality assurance., • Knowledge of and experience working with clinical data and working in a clinical laboratory., • Familiarity with word-processing, presentation, and email software., • Ability to identify gaps in existing resources., • Ability to be flexible., • Interpersonal communication: telephone, email, and business etiquette., • Strong proofreading skill and attention to detail., • Strong organizational skills. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job DescriptionCompany Description About Us At Hype Tier, we are committed to elevating business performance through strategic communication, client-focused service, and operational excellence. Based in Atlanta, GA, we pride ourselves on building long-lasting relationships with our partners and delivering exceptional results across industries. Our team thrives in a culture of innovation, collaboration, and continuous growth. Job Description Job Description Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our growing Atlanta team. As the first point of contact for our clients, you will play a key role in providing exceptional support, solving issues, and ensuring a seamless customer experience. This role is perfect for individuals who thrive in fast-paced environments and are passionate about problem-solving and communication. Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, and live chat * Troubleshoot product or service issues and offer effective solutions * Maintain accurate records of customer interactions and transactions * Collaborate with internal teams to escalate and resolve complex problems * Follow up on customer feedback to ensure satisfaction and retention * Contribute to knowledge base documentation and continuous improvement processes Qualifications Qualifications * High school diploma or equivalent; Bachelor’s degree preferred * 1+ year of experience in customer service or support roles * Strong verbal and written communication skills * Ability to multitask and manage time efficiently * Proficiency with CRM tools and Microsoft Office Suite * Problem-solving mindset with attention to detail Additional Information Benefits * Competitive salary ($60,000 - $67,000 per year) * Opportunities for professional growth and internal advancement * Comprehensive training and onboarding * Supportive team environment and leadership * Health, dental, and vision insurance * Paid time off and holidays

Job Description Licensed Health Insurance Agent This is a Remote, seasonal position with potential to continue past the season. Shifts- 6:00 am - 2:00 am Mon - Sun. 40 hour work week $21.00 hourly non bilingual $24.00 hourly if bilingual in Spanish Responsibilities You'll be using the knowledge that you bring to the role by helping others with Medicare Excellent customer service with a mostly inbound call model Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Outbound calls to provide follow up when needed. Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Identify additional needs customers may have and help them to upgrade products or services Qualifications Current Health insurance license in your state of residence High speed internet access (>15 mbps) Minimum six (6) months sales experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent Computer savvy Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Virtual Design, Digital Construction, Visualization Specialist – Atlanta, GA WHO WE ARE? We are builders at heart. And there is no limit to what we can build together. We give our people opportunities to gain experience, to develop, to lead. To fail and learn from failure. To win and take pride in our collective success. We build exceptional careers and a shared legacy. As a strong and stable company since 1960, Holder provides nationwide construction management services on complex projects in the aviation, office, technology, education, hospitality, and interiors markets. Our mission is to provide clients with quality construction services, across the country, supported by our offices in Atlanta, Charlotte, Columbus, Dallas, Denver, Phoenix, San Jose, and Washington, DC. At Holder, our most valuable resources are our people, who carry forth our core values, brand, and reputation for performance. This role supports the Company/Enterprise and Business Development efforts by translating complex construction strategies into clear, compelling visuals and digital content. Working closely with the BD team and operations teams, this individual will develop high-quality animations, renderings, and logistics plans that enhance client engagement and support winning new work. This position aligns with Holder's commitment to Virtual Design & Construction (VDC) and Building Information Modeling (BIM) to drive innovation and efficiency in project planning and execution. Key Responsibilities • Technical Visualization: Transform technical construction approaches into digestible, client-friendly visual presentations, including phasing plans, logistics strategies, and high-quality renderings., • Digital Marketing Support: Develop digital content that aligns with Holder’s business development strategies, ensuring consistency with branding and messaging., • Animation & Phasing: Create compelling animations that illustrate construction sequences, site logistics, and key project differentiators., • Renderings & Graphics: Produce high-quality 3D renderings and visual assets to support proposals, presentations, and marketing materials., • Collaboration: Work closely with business development, preconstruction, and project teams to align visual content with technical strategies and client expectations., • Bachelor’s degree, 3-5+ years of related experience., • Strong background in digital visualization, animation, or construction marketing., • Proficiency with AEC modeling tools (e.g., Revit, SketchUp, AutoCAD, Inventor, etc.)., • Proficiency with rendering and animation tools (e.g., Lumion, Twinmotion, Enscape, Synchro, Navisworks, etc.)., • Experience with advanced rendering tools like 3DS Max, Blender, and Maya is a plus., • Experience with scheduling tools like Microsoft Project and Primavera P6 is a plus., • Experience with construction management tools and processes is a plus., • Ability to translate technical construction details into clear, engaging client presentations., • Strong communication and collaboration skills to work across teams., • Company culture is based on integrity of leadership, high performance, care & connection, development, and continuous improvement., • Unlimited opportunity for organic growth where our leaders grow from within the organization., • Security and stability of a consistent top 20 ENR contractor.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be commercial transportation (interstate trucking) related. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. Resolution Specialists are: • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org., • Passionate specialists who care about the customer and their experience., • Empathetic. Exercises empathy and patience towards everyone interacted with., • Sense of urgency - AT ALL TIMES. That does not mean working at all hours., • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution., • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution., • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it., • Communicative. Professional written and oral communication with all parties to a claim. We need our Resolution Specialists to do all the things typical to the role: • Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls, texts, and/or emails in a timely and accurate manner., • Gather necessary information from customers to initiate the claim and explain policy, coverage, and educate them on the claims process and next steps., • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim., • Work with the APD team on the handling of property damage claims., • Recognize recovery opportunities with regard to subrogation and salvage, as well as total loss., • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures., • Negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority., • Provide input to continuously develop claims guidelines, best practices, and process improvements., • Know the claims inside and out and ensure outside investigative service providers, including independent appraisers and defense counsel, are guided based on what we need to move the file to a quick and appropriate resolution. All the while keeping our clients updated where needed., • Engage in learning opportunities to build knowledge of claims statutes, recent/updated court decisions impacting the claims function, current internal guidelines, and policy changes and modifications.Requirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Minimum of 5 years of experience concentrated in commercial transportation (interstate trucking) claims adjusting, ideally with:, • Third-party bodily injury, including catastrophic losses, • UM/UIM bodily injury, • Litigation experience, • MCS90 and its state equivalents, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work-life balance, • Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account., • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges., • Work toward reducing and eliminating all the administrative work from a Resolution Specialist., • Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $16 per hour Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Mitigate customer complaints as needed, • Communicate with housekeeping to make sure guest rooms are ready, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Bookkeeping: keep accurate records of all hotel guest account information Qualifications:, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations, • High school diploma, GED, or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skillsAbout Company The Wyndham Atlanta Buckhead Hotel & Conference Center is located at 3405 Lenox Road NE, Atlanta, GA 30326. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.

Job Description Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst/Application Support Specialist to join our team. In this role, you will be responsible for ensuring the stability, availability, and performance of critical software applications or systems in a production environment. You will work closely with cross-functional teams to resolve issues, troubleshoot problems, and implement improvements to enhance system reliability. Overall, a Production Support Analyst plays a critical role in ensuring the smooth operation of the application and production systems, resolving issues as quickly as possible, and improving overall efficiency and performance. Responsibilities: · Incident Resolution: Respond to and resolve production issues, incidents, and service requests in a timely manner to minimize downtime and impact on business operations. · Monitoring and Alerting: Monitor system health and performance using monitoring tools and proactively address issues before they escalate. · Troubleshooting: Investigate and diagnose complex technical problems, identify root causes, and implement solutions to prevent recurrence. · Change Management: Coordinate and implement changes to production systems, following established change management processes and best practices. · Documentation: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps. · Communication: Provide clear and timely communication to stakeholders, including management and end-users, regarding incident status and resolutions. · Collaboration: Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to address production issues and improve system performance. · Performance Optimization: Identify opportunities for performance optimization and work on tuning and enhancing system performance. · Scripting and Automation: Develop and maintain scripts or automation tools to streamline support tasks and processes. · 24/7 Support: Participate in an on-call rotation to provide 24/7 support coverage for critical systems. · Mentoring: Mentor and provide guidance to junior support staff. Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). · Proven experience in a Production Support or Application Support role, preferably in a fast-paced and dynamic environment. · Strong knowledge of the software development life cycle (SDLC) and ITIL processes. · Proficiency in scripting languages (e.g., Shell, Python, Perl) for automation tasks. · Experience with monitoring and alerting tools (e.g., Nagios, Zabbix, Splunk). · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and collaboratively as part of a team. · IT certifications (e.g., ITIL, CompTIA A+, etc.) are a plus. · Familiarity with specific technologies or applications relevant to the organization (e.g., specific databases, ERP systems, CRM systems, etc.). Preferred Skills: · Experience with cloud computing platforms (e.g., AWS, Azure, GCP) · Familiarity with DevOps practices and tools · Understanding of network and server infrastructure.

Job DescriptionSalary: Who are you? Security-cleared Professional: You have made it through the in-depth process of receiving a United States government security clearance congratulations! We know you are a trustworthy professional because you have an activeTop Secretsecurity clearance. Having an Active Personal Identification Verification (PIV) badge is a plus. Seasoned Specialist: You have 7 years of experience on active construction sites. You are experienced in design and design management including development, reviews and updates, coordination, submittals, Requests for Information (RFIs), version control and storage, and reporting. World Traveler: You want to live overseas for extended deployments (1 4 years) and you have a valid passport, at least 6 months from its expiration date. You are up-to-date on all vaccinations, including the COVID 19 vaccination and those recommended by the CDC and WHO (or youre willing to get vaccinated for travel). Tech Wiz: You have experience using software like AutoCAD and/or Revit. Having an Active ProjNet account and knowledge of DR Checks and the OBO IDR Review Process is a plus. Word Wiz: You know how to walk the walk, but can you talk the talk? You have excellent verbal and written communication skills and consider yourself proficient in using Microsoft Office products. Organized: You are also capable of tracking progress on construction by utilizing Work Breakdown Structures (WBS), Integrated Master Schedules (IMS), and project plans. Detail Oriented: You can find a needle in a haystack. You have a high level of attention to detail in your work and can produce high-quality, expert-level materials. Knowledgeable: Your 4-years of hard work earned you a bachelors or advanced degree in Construction Management. We know you are ready for this work because you are familiar with all aspects of a typical construction project lifecycle including integration; scope management; schedule; quality control and quality assurance; communications management; cost and change controls; risk management; stakeholder engagement; managing projects, teams, resources and processes; and closeout. Experienced: While not required for the job, you would really stand out if you have a broad knowledge and experience in commercial construction; experience in Government construction; an understanding of contract vehicles, task orders, and the know-how of responding to RFPs; and you excel at team-building activities. What we do: The Department of State (DOS) Overseas Buildings Operations (OBO) mission is to provide safe, secure, functional, and resilient facilities that represent the United States Government and securely house our mission-critical Government personnel and intel. The largest application of this mission is related to building new and renovating existing US Embassies and Consulates abroad. Fusion ESG supports this mission by providing project management and engineering services culminating in the construction management team that augments and facilitates the OBO Project Directors, Outside the Contiguous United States (OCONUS). Our team provides experienced and steady construction management for functional facilities overseas that represent American values and the best in American architecture, design, engineering, technology, sustainability, art, culture, and construction execution. What youll do: Design, install, commission, and operate and maintain small to large government construction projects Oversee construction crews and inspection of the installation of various systems in government greenfield and renovation projects Create building systems designs, design reviews Update construction monitoring and inspections Respond to RFIs Control and complete assigned tasks ensuring consistency with project requirements Interface with and provide subject matter expertise to members of the project team (end-user, PD, and other government representatives, contractors, local workers, etc.) Maintain accountability for the overall successful execution of assigned tasks Communicate with the Fusion Technology Project Management Office (PMO) in meetings, reporting, and the timely escalation of project issues Use and protect classified material Attend special training on general and project specific security requirements and specialty reporting What matters to you matters to us: Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our standard competitive package includes a best-in-class matching 401K program, comprehensive Cigna healthcare plan, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, paid personal leave, and paid certifications and training. We recognize that Outside the Contiguous United States (OCONUS)-based employees need additional benefits assistance. That is why Fusion Technology has created an additional package for all our OCONUS-based employees to provide peace of mind, safe travels, and financial stability. The OCONUS benefits package includes: International healthcare (including vision and dental) Paid travel expenses Meals and Incidental Expenses (M&IE) Lodging allowances (including visa, immigration, and residence fees) Completion and vacation incentives Medivac and DBA insurance Cost of Living Adjustments (COLA) (when applicable) Post-Differential and Danger Pay uplifts (when applicable)

Job Description SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associate's in early childhood education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR iTW80versJ

Job Description SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associate's in early childhood education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR Thtg6CK768

Job Description SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associate's in early childhood education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR zTUIDFVbny

Job Description SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associate's in early childhood education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR LGWn47iX2E

Job Description OFFICIAL TITLE: Lead Teacher SUPERVISOR: Center Director SALARY RANGE: In accordance with Sheltering Arms Salary Schedules TERMS OF EMPLOYMENT: Full time, full year overtime exempt SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associates in Early Childhood Education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR I9IS88GXG9

Job Description SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associate's in early childhood education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR aYYrS3v52f

Job Description OFFICIAL TITLE: Lead Teacher SUPERVISOR: Center Director SALARY RANGE: In accordance with Sheltering Arms Salary Schedules TERMS OF EMPLOYMENT: Full time, full year overtime exempt SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associates in Early Childhood Education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR objOuRSoeU

Job Description SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans following Work Sampling Online (WSO) to meet individual needs. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Demonstrates a strong understanding of GELDS and the Georgia Pre-K program requirements. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: BA or BS: Early Childhood or closely related field preferred. PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with State Salary Schedule for Georgia’s Pre-K Lead Teachers. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR VJcHVKbTQj

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. Primrose provides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know. We believe who YOU are is as important as what you know. We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives. WHAT YOU WILL DO As the Program Management Specialist, you will drive project management excellence across interdepartmental and cross-functional programs, projects, and strategic initiatives. In this role, youll ensure deliverables remain on schedule, proactively partner with stakeholders to maintain alignment on scope and timelines, identify and mitigate risks, and present effective solutions. Youll track key decisions, facilitate timely engagement with cross-departmental partners, and keep all stakeholders informed throughout the project lifecycle. This is a full-time, hybrid position. This is a full-time, hybrid role. • Manage assigned projects using project management methodology, mapping realistic timelines that account for roles, bandwidth, and cross-functional dependencies., • Assist with day-to-day tasks and operational activities to support the implementation and development of projects, initiatives and program workflow, • Operationalize multiple School Success processes simultaneously, taking accountability for identifying needs and driving progress across initiatives., • Collaborate across diverse roles and work styles, applying strong relationship-building and influence skills to navigate challenges and sustain momentum., • Partner with stakeholders to develop resource, risk, quality, budget, and communication plans; proactively identifying risks, building in buffers, and developing creative options to pivot when needed., • Create, organize, and maintain correspondence, reports, and documents while continuously improving communication processes and workflows., • Maintain highly organized project artifacts and establish clear processes for communicating progress to stakeholders., • Manage time effectively across multiple initiatives, staying agile, resilient, and able to quickly reprioritize based on business needs., • Prepare school information reports in collaboration with Analytics, embedding insights on patterns, trends, and opportunities for cross-functional leaders., • Rapidly deploy to priority projects as needed and coordinate meetings and large-scale events., • Track key decisions, facilitate timely engagement with cross-departmental partners, and keep all stakeholders informed throughout the project lifecycle.WHO WE ARE LOOKING FOR, • Bachelors degree in related field preferred, • 2-5 years of related experience, • PMP certification is a plus, • Proficiency in Microsoft Office Suite, • Ability to quickly learn critical components of the business and products directly related to projects, initiatives, and program responsibilities., • Ability to build trusted relationships with internal and external partners, • Ability to tackle projects and make decisions on the needs of the business with a high degree of autonomy, • Problem-solver who uses time effectively and efficiently, • Ability to manage time and competing priorities while delivering service excellence, • Agility and high attention to detail, • Commission or bonuses based on personal and company performance, • 50% tuition reimbursement for up to three children and/or one grandchild at any Primrose School, • Full-time team members are eligible for health, dental and vision insurance, • 401k with company matching up to 3.5% and company provided life insurance, • Employee Assistance Program Flexible work from home options available.

Job Description SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associate's in early childhood education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR gdT2pR92zv

Job Description OFFICIAL TITLE: Lead Teacher SUPERVISOR: Center Director SALARY RANGE: In accordance with Sheltering Arms Salary Schedules TERMS OF EMPLOYMENT: Full time, full year overtime exempt SUMMARY DESCRIPTION: The Lead Teacher is responsible for ensuring the care and education of a group of children as part of a teaching team. They assist with the planning and implementation of the curriculum. PERFORMANCE RESPONSIBILITIES: Maintains a Safe and Healthy Environment * Maintain an orderly learning environment. * Promote healthy eating practices by eating with children. * Help children maintain proper dental hygiene according to regulations. * Post necessary health and safety information. * Share routine duties with other staff (supervision on playground, toileting, cleanup, classroom maintenance). * Assist in keeping room and other areas neat and clean. * Interact with children in activities they are supervising. * Perform health checks on children daily. * Perform daily classroom and playground safety checks and report deficiencies to Curriculum Specialist/Center Director. * Perform appropriate hand washing and sanitizing procedures. * Ensure that Active Supervision policies are followed at all times to ensure safety of children while under our care. Demonstrates Physical & Cognitive Competence * Provide balance between child/teacher-initiated activities. * Use equipment/materials to promote physical development. * Provide balance between quiet/active learning activities. * Involve children in planning and implementing activities. * Provide an integrated curriculum that meets the needs of individual children. * Plan and implement activities that promote acquisition of number concepts. * Plan and implement experiences that promote language and literacy development. * Consider outdoors as a part of the learning environment. * Assess children’s needs and developmental progress on an ongoing basis. * Maintain lesson plans on a weekly basis. * Use the results of assessments to plan activities for children based on their developmental level. * Prepare activities ahead of time so materials are in order when needed and follow through with planned activities. * Share knowledge of children’s developmental stages by planning age-appropriate activities. Supports Social and Emotional Development and Provides Positive Guidance * Plan and implement hands-on activities that develop positive self-esteem. * Plan and implement hands-on activities that develop social skills. * Plan and implement culturally diverse experiences. * Promote the use of positive guidance techniques. * Provide a wide variety of creative/expressive activities. * Establish routines with smooth transition periods. * Encourage children to be independent in decision making and self-care (dressing, toileting, etc.) * Greet children upon arrival and departure. * Show each child affection and attention daily. * Encourage children to problem solve and discover. * Help children work out problems by encouraging them to talk about their feelings (anger, sadness, fear, etc.) and express them appropriately. * Must be willing to work with special needs children and families. Establishes Positive and Productive Relationships with Families * Greet parents and other visitors with a smile and friendly manner. * Take time to explain classroom activities and projects to parents. * Provide verbal and/or written communication to parent’s daily regarding child’s activities. * Relate assessment information to parents and offer support for dealing with children at different developmental stages. * Plan and conducts home and/or personal visits. * Promote communication with parents through Procare, progress notes, monthly newsletters, and parent conferences. * Provide a variety of ways that families can participate in the program and encourage family engagement. Maintain a Commitment to Professionalism 1. Attend staff and parent leadership meetings., 2. Attend conference and in-service training., 3. Make observable use of knowledge gained from conferences and courses., 4. Share new ideas and skills with other staff members., 5. Promote the Agency’s philosophy and educational objectives., 6. Report to the Center Director before workday begins when planning to be absent., 7. Maintain a good attendance record., 8. Report to classroom according to schedule., 9. Follow center rules regarding breaks, telephones, maintain timecard, etc., 10. Demonstrate proficiency in required job skills and knowledge., 11. Exhibit ability to learn and apply new skills., 12. Maintain current knowledge of trends and best practices in ECE., 13. Ability to work independently with minimal guidance., 14. Use resources effectively and efficiently., 15. Display understanding of State Licensing Regulations., 16. Display understanding of NAEYC standards., 17. Display understanding of Quality Rated standards., 18. Display knowledge and understanding of Head Start Performance Standards., 19. Work with Curriculum Specialist/Center Director to ensure that adequate materials are available in classrooms and unit boxes., 20. Ensure that children’s developmental assessments are completed and on-going assessments are used for planning. Teamwork: * Display the ability to work as a team member. * Establish and maintain effective relationships with center staff. * Actively work to resolve conflict. * Maintain flexibility with center changes as needed. KNOWLEDGE, ABILITIES, AND SKILLS: The Lead Teacher must have proficient knowledge in the following areas: * Child development and early education theories and practices. * Safe and appropriate activities for children. * Relevant policies and procedures to ensure that children are supervised and safe at all times. * An understanding of the early education and family center cultural environment. * Demonstrate team building skills, supervisory skills, analytical and problem-solving skills, decision making skills, effective verbal and listening communications skills, stress management skills, time management skills, and teaching skills. * Maintain strict confidentiality in performing the duties of early learning professional. * Demonstrates the ability to be respectful, possess cultural awareness and sensitivity, be flexible, demonstrate sound work ethics, be consistent and fair, be compassionate and understanding, be able to build esteem while ensuring a safe and secure environment. EDUCATION, TRAINING, AND EXPERIENCE: Associates in Early Childhood Education or closely related field OR BA or BS: Early Childhood or closely related field preferred PHYSICAL DEMANDS: The Lead Teacher may be expected to: * Lift and carry children and equipment, 30lbs unassisted and 50lbs with assistance. * Capability to sit on the floor and stand up independently to interact with children. * Clean and maintain equipment and the center. * Take precautions to ensure the health and safety of all children, parents, and staff due to the potential exposure to anyone who may be ill and/or contagious. * Work in a busy and occasionally noisy environment where there may be a number of activities and situations happening at once. * Ability to use arms and legs and moving their whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. * Ability to learn/use technology. * Ability to pass a hearing test. * Visually observe children from all areas of the classroom and playground from a distance of at least 20 feet. SPECIAL REQUIREMENTS: Background check, fingerprinting, and drug test are required prior to hire date. Caring for children can be stressful. The Lead Teacher must ensure that children are supervised at all times, and that children are involved in safe and appropriate activities. There may be a number of situations happening at once, and the Lead Teacher must be prepared to handle accidents and emergencies at any time. EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. PAY: In accordance with Sheltering Arms Salary Schedules. Date(s) Revised: 08/04/2025 This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR ClT4vwOC2v

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance WHAT A DIFFERENCE At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. Primrose provides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know. We believe who YOU are is as important as what you know. We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives. WHAT YOU WILL DO As the Talent and Performance Specialist, you will deliver core Talent and Performance support across team member relations, performance management, and compliance, while also overseeing the efficiency and accuracy of Talent and Performance operational processes. The ideal candidate is both people-focused and process-driven, with a passion for improving systems and delivering exceptional team member experiences. • Manage team member benefits administration, including the annual open enrollment process, serving as the main point of contact for team members, • Manage team member files and information, auditing team member files and maintaining appropriate documentation for compliance, • Serve as the main point of contact for team member leave, policies and procedures, and other team member-facing operational processes, • Serve as a trusted advisor for team member relations matters, ensuring fair and consistent resolution, • Collaborate with legal team to ensure adherence to all state and federal employment laws, • Support the execution of talent activities related to onboarding, performance management, engagement, culture and training and development, • Serve as the super-user for all HR Systems, running the appropriate reports and pulling team member data when needed, • Support and administer the organizations total rewards processes including compensation programs, • Manage Talent and Performance vendor relationships and ensures service level agreements are met, • Bachelors degree in related field, • 3-5 years related Human Resources experience, • Ability to manage time and competing priorities while delivering service excellence, • Proven collaborator with the ability to rally multiple resources to accomplish goals, • Proven ability to cultivate and maintain trusted relationships with others, • Verbal and written communication skills, • Ability to navigate conflict and difficult conversations and influence without authority, • Ability to interact professionally with others while maintaining internal controls of the organization, • Proficiency in Microsoft Office Suite, • Commission or bonuses based on personal and company performance, • 50% tuition reimbursement for up to three children and/or one grandchild at any Primrose School, • Full-time team members are eligible for health, dental and vision insurance, • 401k with company matching up to 3.5% and company provided life insurance, • Employee Assistance Program Flexible work from home options available.

Job Purpose The Clinical Documentation Integrity Specialist focuses on the accuracy, completeness and consistency of inpatient clinical documentation to support coding and reporting of high-quality healthcare data. The Clinical Documentation Integrity Specialist performs concurrent chart reviews to validate that the clinical documentation in the medical record appropriately describes the patient’s severity of illness, complexity of care, and risk of mortality to facilitate appropriate coding. The Clinical Documentation Integrity Specialist utilizes advanced knowledge of disease processes, medications, and has critical thinking to analyze current documentation to identify gaps in clinical documentation. The Clinical Documentation Integrity Specialist facilitates appropriate modifications to documentation through extensive interactions and collaborations with providers, coding, quality, and case management teams. This team member serves as an effective change agent as a resource and educator for providers and interdisciplinary care teams. Duties and Responsibilities • Analyzes medical records to identify incomplete or inaccurate documentation related to diagnoses, treatments, and procedures, • Periodically analyzes coding data to identify documentation variations and determine the cause and appropriateness of such variation; presents such findings to the management, • Performs concurrent chart reviews to validate that the clinical documentation in the medical record appropriately describes the patient’s severity of illness, complexity of care, and risk of mortality to facilitate appropriate coding, • Works closely with physicians, nurses, and other healthcare professionals to clarify and obtain additional information needed for accurate documentation, • Facilitates modification to clinical documentation supporting the clinical picture/level of severity rendered to all patients at the Hospital for DRG based payers through concurrent interactions with physicians and other members of the health care team, • Collaborates with healthcare providers, physicians, nurses, and other stakeholders to clarify and improve documentation, • Provides support to medical coders by ensuring documentation supports the assigned codes and compliance with coding guidelines, • Communicates effectively with coding teams to address coding-related issues and promote accurate code assignment, • Conducts training sessions for healthcare staff on proper documentation practices, coding guidelines, and compliance requirements, as requested by CDI manager, • Utilizes data analytics to identify trends, patterns, and areas for improvement in documentation accuracy and completeness, • Monitors daily DRG assignment, DRG reports and tracking areas for performance improvement to appropriately reflect optimal severity at admission and through the stay, • Demonstrates an understanding of current Quality Measure Initiatives including Value Based Purchasing, Pay for Performance, and Readmission criteria, • Ensuring documentation aligns with regulatory requirements, coding standards, and healthcare policies, • Conducts regular audits to assess the quality of clinical documentation and identifying areas for improvement, • Participates in quality improvement initiatives related to clinical documentation and coding accuracy, • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards, • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties, • Minimum of 3 years of experience in an inpatient clinical documentation improvement role., • Minimum of 5 years nursing experience in adult acute care experience in med/surg, critical care, emergency, or PACU, • Certification minimum requirement – RN, CCDS and/or CDIP, • Coding credential highly preferred (CCS, CPC, CCS-P), • Current state Registered Nurse license highly required., • Fundamental knowledge of ICD-10 Official Coding Guidelines and DRG Reimbursement Systems, • Demonstrated skills in analytical thinking, problem solving, • Excellent communication and people skills, • Self-motivated and able to work independently without close supervision, • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Perform light lifting (up to 15 pounds), • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress, • Work Environment: Works in a well-lighted/ventilated office setting. Subject to frequent interruptions. Minimal occupational exposure to infectious diseases, blood borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. Operate Office machines properly and in accordance with Hospital safety standards. Ability to work in accordance with Hospital Safety Standards Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Health insurance We are looking for people who are as motivated as we are to improve the quality of life for those we serve. It is an incredibly rewarding mission that our team is dedicated to achieving. Our support staff and caregivers play key roles in empowering seniors and adults with disabilities with the support they need to remain in their homes. The HR Specialist actively sources talent into the organization, and creates extraordinary experiences to onboard, train and retain that talent. • Assists in weekly recruiting and onboarding activities., • Assists with pre-screening potential candidates., • Conducts care staff interviews., • Demonstrates consistent logic, rationality, and objectivity in hiring decisions., • Embraces the core values and culture in the hiring and employment processes., • Anticipates consequences of hiring decisions., • Assist in all recruiting activities., • Communicates effectively with team and keeps candidates informed., • Motivates applicants to progress through the interview and hiring process., • Ensures completion of all new hire onboarding paperwork and documentation collection., • Preps orientation in accordance with established policies and procedures., • Conducts engaging new care staff hiring and orientation processes., • Ensures all new caregiver files are complete and always audit-ready., • Tracks training requirements and accomplishments for each employee., • Ensures annual schedule for performance evaluations., • Prepares and delivers annual performance evaluation., • Promotes Right at Homes reputation as the Employer of Choice., • Offers just-in-time feedback to care staff., • Frequently communicates with new and existing care staff to ensure retention., • Establishes and maintains an ongoing relationship with our invaluable care staff., • Presents ideas and data, which outline new sourcing opportunities and retention potential., • Proactive in developing and meeting annual recruiting and retention goals., • Builds and maintains trusting relationships with all stakeholders., • Exhibits friendliness, sense of humor, genuineness, and a caring nature., • Participates in educational opportunities in HR and home care.Right at Homes mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each day around the world. However, we could not do it without having the Right People. Our care teams are enthusiastic about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That is where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, dependable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: • We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development., • We promise to coach you to success. We are always available to support you and offer you tips to be the best at delivering care to clients., • We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you with timely information and feedback about the care you provide for clients., • We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.

Job Description Join Our Team as a Technical Support Specialist Company: Public Safety Brands Location: Decatur, Ga Job Type: Full-time Salary: $21.64/hr About Us: Public Safety Brands is an innovative technology company that continually delivers groundbreaking digital systems for frontline professions that depend on speed, accuracy, easy-to-access data, and transparency in their work. Immerse yourself in our vibrant culture. At Public Safety Brands, we foster a purpose-driven environment that values ethical practices and teamwork. We prioritize transparency and trust-building, creating a supportive atmosphere for growth and innovation. Our team wholeheartedly embraces diversity, promoting an inclusive harmony. We highly value work-life balance and celebrate employees' contributions within a recognition-driven culture. Join us at Public Safety Brands for a fulfilling experience where positive impact and collaboration shape a brighter future. Your Role: Reporting to the Call Center Manager, the Technical Support Specialist (TSS) serves as the first line of support for clients seeking assistance with Utility products or services. The TSS is responsible for delivering prompt, professional, and customer-focused technical assistance through phone, chat, and email channels. This role involves troubleshooting common technical issues such as network connectivity, hardware malfunctions, software errors, and access-related problems using established procedures and internal knowledge bases. The TSS is expected to accurately document interactions, categorize tickets appropriately, and follow established workflows and service level agreements (SLAs). Strong analytical, organizational, and communication skills are essential, as the TSS must actively listen, ask relevant questions, and translate complex issues into understandable solutions for clients. When issues cannot be resolved at the Tier 1 level, the TSS will escalate them to higher-tier support teams with all necessary context and documentation, ensuring a seamless handoff. In addition to resolving issues, the TSS plays a key role in user education, client retention, and identifying trends or recurring issues to help improve support processes. A commitment to continuous learning, professionalism under pressure, and a customer-first mindset is critical for success in this role What You'll Do: The essential functions include, but are not limited to, the following: • Serve as the first point of contact for clients seeking technical support, delivering excellent customer service through professional, clear, and empathetic communication., • Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures., • Troubleshoot and resolve issues related to Utility applications and hardware, including, Polaris, Rocket, EOS devices and accessories., • Perform basic network and connectivity troubleshooting (LAN/WAN/Wi-Fi) and assist with simple configurations when needed., • Accurately document all customer interactions, issue details, troubleshooting steps, and resolutions in the Zendesk ticketing system., • Escalate complex or unresolved issues to Tier 2/3 support, providing detailed case notes and full context for efficient handoff., • Educate users on system functionality, product usage, and best practices to reduce repeat incidents and improve user experience., • Proactively identify patterns in support requests and contribute feedback to improve internal documentation and processes., • Participate in scheduled on-call rotation to support after-hours client needs., • Arrive on time for scheduled shifts, remain fully engaged during working hours, and maintain reliable attendance., • High school diploma or GED required., • 1+ years of experience in technical support, help desk, or IT service environment., • Prior customer service or contact center experience., • Strong verbal and written communication skills with the ability to explain technical issues in plain language., • Familiarity with Windows OS, basic PC hardware, and general troubleshooting methods., • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment., • Working knowledge of LAN, WAN, and Wi-Fi networking concepts., • Basic understanding of Linux-based systems and command-line navigation is beneficial., • Experience with Zendesk or other ticketing systems preferred., • Passionate: You love what you do and have a positive attitude. You care about your teammates and the results of your work while demonstrating humility., • Coachable: Open to feedback and continual professional improvement. Flexible and adaptable., • High Standards: Quality orientation. Follow through on commitments. A doer who gets it done., • Efficient: Producer of significant output with minimal wasted effort. Excellent at organizing, planning, and prioritizing., • Proactive: Self-starter who appropriately tackles problems and finds solutions., • Collaborative: Approaches work with a team-player mindset. Knowledgeable in your field while also humble and open to new information., • Emotional Intelligence: Exudes a high degree of self-awareness, embodies superb active listening skills, and has the ability to handle interpersonal relationships judiciously and empathetically. Always exercise good judgment while under pressure., • Communicator: Speaks and writes clearly and articulately. Likes to build strong relationships across the organization. Shows appreciation for others' views and input. \, • Resourceful: Ability to think creatively to source information Why join us? Utility provides a comprehensive program for our employees’ five pillars of well-being and benefits: * Emotional Health: Paid Time Off – 3 weeks per calendar year * Physical Health: Selection of ten group health plans to fit every family situation – several are fully paid for employees and dependents. Dental, Vision, Flexible Spending Accounts, and Health Savings Accounts are available. * Social Health: Community Online Academy on a variety of courses for personal development * Professional Health: Tuition Reimbursement for College Courses and Continuing Education Expenses * Financial Health: Retirement Savings Plan with 100% match up to 4% with immediate vesting * Other Benefits: Voluntary Insurance, Basic Life AD&D, Critical Illness, and Accident Insurance * Enjoy a free chef-inspired lunch Monday through Thursday: The company provides a delicious chef-inspired lunch from Monday through Thursday, eliminating the need to worry about meal planning and preparation on those days. * Physical Demands and Work Environment The physical demands described here must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This role requires the employee to have the ability to maintain a stationary and an upright position regularly. Regular movement within the office is required to access file cabinets, office machinery, and other resources. This role involves continuous operation of a computer and other office productivity machinery and tools, including a printer and computer. Regularly, the employee changes their body position to assist in moving objects or gaining access to items. The capacity to convey information and concepts effectively for mutual understanding must be possessed by the employee. They must also possess the capability to share precise details during such interactions. Specific vision capabilities, particularly the ability to observe details at close range (within a few feet of the observer), are essential for performing tasks accurately. This role involves the occasional transportation of boxes weighing between a minimum of 5 pounds and a maximum of 30 pounds throughout the office to fulfill diverse demands. The employee occasionally carries out their responsibilities while being exposed to various outdoor weather conditions. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job DescriptionCompany Description WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Job Description We are seeking a detail-oriented, tech-savvy, self-driven, and quick-learning Senior Technical Implementation Specialist with excellent problem-solving and communication skills to join our team. This role will play a pivotal part in onboarding new practices’ clinical data, new payers' claims data, and managing technical implementation projects with healthcare vendors. You’ll be responsible for supporting data integration efforts, managing system deployments, and ensuring successful go-live of AI and data-driven solutions in a complex healthcare environment. WHAT YOU'LL BE DOING: • Acting as the technical point of contact for both external and internal stakeholders during the onboarding and implementation process., • Managing, coordinating and executing clinical and claims data integration projects, including EHR extracts, HL7/FHIR interfaces, API connections, and SFTP data feeds with vendors., • Configuring, testing, and validating data interfaces and ETL pipelines., • Translating clinical and operational requirements into technical configurations and workflows., • Creating and maintaining integration documentation, including technical specifications, workflow and processes diagrams, implementation guides, and SOPs., • Performing data QA and validation activities, including automated and manual checks for data format, completeness, and accuracy., • Configuring cloud-based automation pipelines for data transfer and job scheduling., • Generating cohort lists and conduct data analysis for vendor onboarding and performance monitoring., • Troubleshooting and resolving integration issues, coordinating with engineering, vendor, or client teams as needed., • Managing go-live planning, execution, and provide post-implementation technical support.Qualifications WHAT YOU'LL NEED: • Bachelor’s degree in a quantitative or technical field such as Computer Science, Health Informatics, Information Systems, Statistics, or equivalent experience., • 3+ years of experience in technical implementation, data integration, or data analytics in the healthcare industry., • Working knowledge of healthcare data formats and standards (e.g., HL7, FHIR, CCDA, XML, JSON)., • Familiarity with clinical vocabularies and coding systems (e.g., CPT, ICD-10, SNOMED, NPI, RXNORM)., • Extensive experience working with claims data and clinical data normalization/processing, • Proficiency with cross-team project tracking/documentation tools such as Jira and Confluence, • Experience with data QA and validation processes., • Fluency in SQL, Python (e.g. PySpark), or R with demonstrated experience developing complex queries for data analysis and ad hoc testing, • Knowledge of scripting skills in Python and Bash for automation, • Proven experience in leading technical implementation projects in healthcare, including client or vendor onboarding., • Familiarity with cloud platforms such as AWS (S3, Lambda, Step Functions), GCP, or Azure., • Understanding of healthcare workflows (e.g., care management, risk adjustment, quality improvement, revenue cycle, prior authorizations, value-based care)., • Experience working with Accountable Care Organization or similar VBC contracts., • Experience with front-end technologies (HTML, CSS, React, Django, Flask, etc.), • Experience with building API endpoints for data transfer, • Hands-on experience with machine learning models, AI agents, or LLMs, • Experience integrating with Twilio and Zoom APIs, • Familiarity with the Arcadia Analytics Foundry database schema Additional Information The base salary range for this role is $95,000.00 to $105,000.00 per year. ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. • We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike., • Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare., • With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve., • At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member., • And through Empathy in Action, we build stronger connections with those who count on us. All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs., • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered., • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution., • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected., • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times., • Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals., • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test here to confirm your internet connection meets these requirements.

Job Description Billing Specialist About Us: We are the largest privately owned legal support services firm in Georgia. We have an excellent reputation in the legal community which is matched with our excellent office culture. We proudly placed in ABC's Best Places to Work for four years and placed first in the medium-sized business category in 2020. We strive to keep our quality, reputation, and culture as we grow. Role Description: Gallo Legal Services is seeking a detail-oriented, service-driven Billing Specialist to join our on-site Billing team. If you are detail-oriented and take pride in quality work, you could be a fit for the role. We are a high-volume legal services firm and this role will be responsible for invoicing multiple parties for each case we work on and ensuring our support teams are accurately compensated and paid. The ideal candidate is highly organized, detail oriented, and committed to delivering an exceptional client experience that aligns with Gallo Legal Services’ mission and motto: “For the Record, Reputation Matters.” Responsibilities: • Timely processing of daily invoices to clients, • Communicate with clients and answer clients' questions, whether send copies of invoices, take payments, providing quotes, • Ensure employees and contractors are paid accurately Qualifications: • Excellent work ethic, • Strong problem-solving skills, • Task-oriented, • Act professionally at all times when dealing with clients and court reporters, • Strong attention to detail to detect billing errors, • Ability to follow procedures accurately, • Ability to work independently Benefits: • Health, dental, and vision insurance coverage., • Retirement savings plan., • Professional development opportunities., • A positive and collaborative work environment. Work Setting: • In-person at the Atlanta, GA (Chamblee area) location. As an equal opportunity employer, Gallo Legal Services does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability or genetic information, gender identity, gender expression or any other characteristic protected by law in its employment.

Job Description Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company's patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit . Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Brief team/department description: Be a part of Azurity's Virtual Sales Team as we evolve and adapt in the way we engage with our customers. The Virtual Sales Specialist at Azurity is responsible for launching new products, promoting established brands and driving performance all in a Virtual/Remote setting. Principle Responsibilities: • Maximize sales opportunities as provided by our proprietary routing tool to drive product demand., • Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow products., • Manage daily sales call activity to optimize time and maximize the success of sales and market share objectives., • Develop and execute a strategic business plan for a geographical area to effectively target, penetrate, and establish a network of relationships with key decision makers and stakeholders, • Effectively engage on a virtual platform, with physicians, nurses, nurse practitioners, physician assistants, etc., across multiple medical subspecialties, • Manage virtual relationships through 100% virtual engagements – being able to leverage next gen ways of working to maximize efficiency., • Utilize data sources to maximize strategies and efficiencies to capitalize on opportunities with the greatest ROI., • Attain or exceed assigned sales and profit goals plus meet all daily MBO expectations, • Bachelor's degree, • 2-3 years of Sales Experience (B2B preferred) #LI-Remote Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to sit for long periods of time, • While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear, • May occasionally climb stairs and/or ride elevators, • The employee must occasionally lift and/or move up to 25 pounds, • Employee must be able to manipulate keyboard, operate a telephone and hand-held devices, • Unlock Your Earning Potential: Join our team and be rewarded with a competitive compensation package, including an annual bonus based on company performance, that recognizes your exceptional talent., • Sales - In lieu of annual bonuses, we offer an Incentive compensation program that allows you to earn more - even over plan., • Comprehensive Health Coverage: We value your well-being and offer excellent medical, dental, vision, and prescription coverage to ensure you and your family are always taken care of., • Invest in Your Future: Our Retirement Savings Plan (401K) is designed to help you secure a comfortable retirement by matching dollar for dollar up to 5%., • Time Off That Counts: Take advantage of our generous time off policy, which offers up to 15 vacation days annually + rollover (up to 40 hours) as well as five sick/wellness days. For new employees, vacation accrual will be prorated based on your start date., • Meaningful Time with Your Loved Ones: We close between Christmas and New Year's to give you an extra week off to spend quality time with your family and recharge., • Enjoy the Holidays: Over the course of the year, Azurity recognizes 13 holidays., • Invest in Your Education: We support your professional growth with tuition reimbursement for undergraduate and graduate level courses or certifications., • Recognize and Be Recognized: Our Azurity High Five peer recognition platform allows you to celebrate your colleagues' accomplishments and receive recognition for your own outstanding work. The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click here. The General Data Protection Regulation (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

Job Description Primary Care Physician Atlanta, GA COMPENSATION: $290,000 + Signing Bonus up to $50k We are a physician-led and mission-driven, primary care organization, is currently one of the most successful full- provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the team. Transportation is provided to patients that need it at no charge. Role: • Compensation: Base $265k + Bonus', • Partnership: No Buy-in. usually within 12-18 months. 65% have made partner after 1 year., • 18-22 patients a day, • Hours: Monday Friday work schedule; Clinic Hours 7:30a 5:00p (last patient is scheduled at 4:15), • Work/Life Balance, • Small Patient Panel 450 patients max, • Administrative time included in schedule, • No nights, • 100% outpatient, • Dedicated Care and support team (have your own MA/Scheduler/Referral specialist), • Patient Population: Seniors with 3-5 chronic diseases, • Paid Time Off -33 days PTO, • Comprehensive Benefit Package, • Health, Dental, Vision and supplemental benefits plans for the provider in their family, • 401K 5.5% match, • Inhouse Consulting Specialist: Cardiology, Podiatry and more, • Holistic Health Services: Acupuncture, Tai Chi, Yoga and Nutrition, • Residency Trained IM/FM

Job DescriptionSalary: DESCRIPTION We are seeking a highly motivated and detail-oriented Marketing Specialist to join our business-to-business team at AT-RISK International, a leader in threat analysis, protection, and security services. This role will be integral in supporting the company's marketing, communication, and customer experience efforts. Additionally, you will maintain SharePoint oversight and manage social media channels. The role will also include maintaining data integrity within Salesforce to ensure accurate reporting and effective campaign segmentation. We are looking for someone who thrives in a fast-paced environment, can handle multiple tasks with precision, and is an excellent self-starter, self-motivated, and proactive in driving results. RESPONSIBILITIES • Oversee and manage the company store, ensuring new product launches, smooth operations, and order approvals. Research, select, and coordinate swag items for special events or company initiatives, aligning choices with brand guidelines and budget parameters., • Research, plan, coordinate, and execute targeted events from start to finish, including identifying high-value opportunities aligned with business goals, managing all logistics (venue, vendors, materials, staffing), overseeing on-site execution, and conducting post-event follow-up and performance analysis to inform future event strategies., • Manage and track marketing campaigns from conception to completion, ensuring alignment with company goals; generate creative ideas for campaigns targeting specific audiences and architect the full execution plan, including content writing, with a focus on driving measurable results and generating qualified leads., • Curate and schedule content for social media platforms, ensuring engagement and brand consistency., • Provide SharePoint oversight, ensuring documentation is well-organized, refreshed accordingly, and accessible to the team., • Support internal and external communications to foster positive relationships and enhance the company's image., • Provide oversight of branding efforts to ensure consistency across all platforms and materials., • Take ownership of customer experience programs, ensuring a seamless and positive customer journey., • Conduct market research and competitor analysis to help track trends., • Maintain excellent data integrity within Salesforce to ensure accurate reporting and effective campaign segmentation., • Travel as needed to support events, conferences, or other marketing initiatives. QUALIFICATIONS • Bachelors degree in marketing, communications, business, or a related field., • 5-8+ years of experience in marketing, ideally within a business-to-business environment., • Proficiency with Salesforce, Constant Contact, and SharePoint are preferred., • Strong project management and written and verbal communication skills, with exceptional attention to detail., • Highly organized, self-motivated, and capable of managing multiple projects simultaneously., • Experience in branding oversight, ensuring cohesive and professional presentation across all materials., • Analytical mindset with a focus on data-driven decision-making and reporting., • A self-starter with the ability to work independently and collaboratively within a team., • A high level of drive, discipline, creativity, and motivation., • Creative thinking and the ability to generate innovative ideas for content development., • Excellent computer skills in MS Word, Excel, PowerPoint, and Outlook. BENEFITS • Remote working policy that suits your working preference, • Health, • Dental, • Vision, • 401(k), • Ten paid holidays, • Up to 7 weeks of PTO, • $40/month personal gym reimbursement For more information about our company, culture, and mission, please visit our website: AT-RISK International is an Equal Opportunity employer. All qualified applicants will receive consideration for employment regardless of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, protected veteran status, or disability. remote work

Job Description Primary Care Physician Atlanta, GA COMPENSATION: Salary $245k plus Incentive Bonus Our Primary Care Physician provides equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians are supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services. Our value-based care model and competitive bonuses are structured to reward outcomes, drive low hospital admissions, deliver preventive medicine, and result in an unmatched patient experience. Role: • Compensation: Base $215K-$245K (wider range available depending on experience and location), • Bonus: Based on quality metrics, • Schedule: Monday-Friday 8am-5pm, • Patient Volume: 13-16 a day, • Visits: 20 min. regular visit/ 40 min. full diagnostic and new patient, • Physicians care team: Scribe, MA, Social Worker, • Equipment at clinic: Labs on site with a phlebotomist/ access to RubiconMD (gives access to specialist), • EMR: Canopy and Greenway, • Model: Value Based Health, • Transportation for patients: Van pick up with in 5 miles of clinic, • Community room patient activities: Exercise, events, yoga, dance, spa days, • Physician Partnership Track, • 6 weeks of PTO, inclusive of PTO, major holidays, and CME, • $5000 Continuing Medical Education stipend, • Provided Health, Vision, Dental, and Life Insurance, • 401K Investment, up to 4% company match, vested immediately, • Provided Medical Malpractice Insurance, • Relocation package on a case-by-case basis, • Sign on: Flexibility for PCP Required Qualifications: • Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) Graduate, • Internal Medicine or Family Medicine Board Certification (Or board eligible), • Active, non-probationary, unrestricted State License, • Bilingual: Spanish Speaking, • No Residents

Job Description Job Description Travel Sales Specialist Position: Travel Sales Specialist Area: Reservations Reports to: Reservations Manager Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview Are you motivated, detail-oriented, and passionate about bringing dream vacations to life? Classic Vacations, the #1 rated luxury vacation wholesaler for Travel Advisors, is seeking a Travel Sales Specialist to join our team. In this role, you will serve as a trusted partner to Travel Advisors, guiding them through the booking process, providing expert recommendations, and ensuring every trip is flawlessly executed. From individual travelers to small groups, you’ll leverage your destination knowledge, sales acumen, and customer-first mindset to deliver memorable travel experiences. This role is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to contribute to the Classic Vacations promise of exceptional service. Why This Role Matters For more than 45 years, Classic Vacations has built its reputation on trust, reliability, and delivering exceptional travel experiences. The Travel Sales Specialist plays a vital role in upholding this standard by ensuring Travel Advisors and their clients receive world-class support at every stage of the journey. By converting inquiries into bookings, promoting the full range of Classic’s services, and providing personalized expertise, you directly impact both the company’s growth and our clients’ satisfaction. Your work not only helps travelers enjoy seamless and memorable vacations but also strengthens Classic’s relationships with valued Travel Advisors, reinforcing our standing as the premier partner in luxury travel.. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Customer Engagement & Assistance • Provide exceptional customer service by understanding and addressing travelers’ needs, preferences, and budgets., • Act as the primary point of contact for Travel Advisors, assisting with planning, recommendations, and bookings., • Stay current on travel trends, destinations, cultural insights, and activities to provide personalized recommendations., • Create customized travel itineraries tailored to client interests and budgets., • Create, modify, and cancel pre-travel reservations across flights, accommodations, and tours., • Help clients identify travel options that align with budget expectations., • Promote and upsell additional services such as travel insurance, upgrades, tours, and excursions., • Troubleshoot issues that arise before or during travel and provide timely, creative solutions., • Cultivate and nurture strong relationships with key clients, partners, and stakeholders., • Monitor industry trends, competitor activities, and emerging market opportunities., • Consistently meet and exceed sales and call performance targets, contributing directly to company growth., • Use Classic’s PLEX system to manage client bookings with accuracy. not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education: • Proven sales and negotiation experience, with a track record of meeting or exceeding sales targets., • Demonstrated success in converting an average of 10% of calls to paid bookings per pay period (may vary by period)., • Ability to consistently handle an average of 2.0 calls per hour each pay period., • Strong knowledge of travel destinations, airlines, hotels, and travel products., • Excellent verbal and written communication skills, with strong active listening abilities., • Proficiency with Microsoft Office applications and familiarity with travel booking systems or software., • Attention to detail to ensure all travel arrangements are accurate and well-organized., • A customer-centric mindset with a focus on delivering exceptional service., • Flexibility and adaptability, including the willingness to work evenings, weekends, and varied schedules., • Motivated, team-oriented approach with the ability to collaborate across departments and with external partners. Employment Terms & Benefits • Work Schedule: Full-time, 40+ hours per week, with virtual office work., • Compensation: DOE + Bonus Incentive (based on company and individual performance)., • Office: Work is virtual Physical Requirements • Ability to perform essential job functions while working at a computer for extended periods. At Classic Vacations, we’re more than a travel company—we’re dream makers. Our team is passionate, driven, and committed to delivering world-class service while fostering a culture of collaboration, innovation, and excellence. By joining us, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job Description Do you enjoy structure, following procedure, and working methodically to solve problems and find errors? Do you possess great attention to detail and a desire to deliver excellent internal and external customer service? Then this could be the chance you’ve been waiting for. If you like to work with others to tackle challenges with a can-do approach, are a quick learner, and can move quickly and easily from one task to another, then we want to chat! Fire Protection Services LLC is seeking an Accounts Receivable Specialist to join our Team. You will play a key role in ensuring accurate and timely collection of payments, helping support our financial health and long-term growth. The ideal candidate will be proactive, organized, and greet each day with positivity. Responsibilities: * Process and post customer payments, including checks, ACH, and credit card transactions * Generate and send invoices to customers in a timely manner * Monitor customer accounts for past due balances and initiate collection activities as needed * Research and resolve payment discrepancies and customer inquiries * Maintain accurate AR records and reconcile customer accounts regularly * Prepare AR aging reports and assist with cash flow forecasting * Collaborate with sales and operations teams to resolve billing or service issues * Provide excellent customer service while maintaining professionalism in all collection efforts This is a broad overview, but we can get into the details as we get to know each other. Requirements: The ideal candidate will have strong organizational skills and a customer-focused mindset, with the ability to work independently and as part of a team. Job requirements include: * High school diploma or equivalent required; associate degree or coursework in accounting/finance preferred * 2+ year of accounts receivable, collections, or related accounting experience (preferred but not required) * Familiarity with accounting software (QuickBooks or similar) a plus * Proficiency in Microsoft Office Suite or Google Suite * Strong attention to detail, accuracy, and organizational skills * Excellent communication and problem-solving abilities * Ability to manage multiple tasks and meet deadlines consistently FPS was founded in 1988 and is a locally owned and operated company. We provide protection, support, and peace of mind to the communities in which we live and work by servicing commercial fire and life safety systems. As a rapidly expanding company that empowers our Team Members, we provide opportunities for growth and advancement. Our culture recognizes and rewards those who embrace and operate by our Mindsets of Relentless Hustle, Relationships First, Better Together and Ever Evolving. You will work with people who challenge, support, and encourage you to set your goals, and who will celebrate with you when you achieve them. We Offer: • Competitive base salary, • Company health insurance and 401K Fire Protection Services, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. Powered by JazzHR pYQPHMY0Zj