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We are seeking a dedicated and detail-oriented Part-Time Medical Assistant to join our healthcare team. This role is essential in providing support across various departments, ensuring smooth operations and exceptional patient service. The ideal candidate will be adaptable, possess strong administrative skills, and have a solid understanding of medical office procedures. Duties Greet patients warmly and assist them with check-in and check-out processes. Manage front desk operations, including answering phone calls and responding to inquiries. Maintain accurate patient records and files, ensuring compliance with confidentiality regulations. Utilize drChrono EMR system for scheduling appointments and managing patient information. Assist in medical collections by processing payments and handling billing inquiries. Support clinical staff by preparing patient charts and ensuring necessary documentation is available. Provide excellent patient service by addressing concerns promptly and professionally. Days - Tuesdays from 8:30 to 5 and Thursdays from 8:30 to 7pm. Skills Strong patient service skills with the ability to communicate effectively with diverse populations. Previous experience as a receptionist or in a similar administrative role is preferred. Proficient in filing, organizing, and maintaining medical records efficiently. Experience using drChrono or similar practice management software is an asset. Excellent administrative skills, including typing proficiency and attention to detail. Maintain a sterile and clean office environment.
The Language Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in various industries: Healthcare, Insurance, Financial, General Business, and 911. The interpreter processes information quickly and concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous and uses appropriate, terminology and understands standard industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects. However, this position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. This is a remote position. The Interpreter works from his/her home office. It is essential to ensure a quiet & secure environment. Duties and Responsibilities Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, to perform the job’s essential functions. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions. Maintain a professional demeanor throughout the video and audio interpreting sessions. Remain calm during video and audio interpreting sessions if one of the speakers is incoherent or upset, especially in emergencies such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Qualifications Fluency in Spanish and English and skilled in the associated cultural dynamics. High school diploma or equivalent. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any Kelly technology enhancements that improve service delivery and meet client demands. Must be at least 18 years of age. Legally authorized to work in the US. Ability to read and write the requested languages – highly preferred.
A healthcare organization is seeking a mental health therapist who will provide tele-health services to deliver evidence-based treatment and mental health services. You will perform assessments, treatment sessions, and intakes while maintaining thorough records. This position provides outstanding benefits, a flexible schedule, and a completely remote work environment. The mental health therapist must hold a license in the state of New York. Salary: $68K-$80K Responsibilities: ●Offering a range of patient evidence-based care. ●Providing a range of mental health services, mostly by phone or video, to support each patient's unique rehabilitation. ● Performing intakes and, if necessary, individual, group, and family therapy. ●Completing mental health evaluations, counseling, referrals, and intervention services. ● Accurately and promptly completing and keeping records in compliance with company, state, and federal regulations. ● Other job duties to fulfill a 32 hr or 40 hr/wk include consultations, documentation, supervision, referrals, etc. Qualifications: Bilingual, outpatient experience, and evidence-based practice experience (Preferred but not required). Individual, family, and group therapy (families, adolescents, and adults. Assistance with scheduling, and the clients are provided Required: Master’s Degree, 1 year of relevant experience. Must have a secure, remote setting in the home, and licensure in NY is required. (Active LCSW, LMFT, or LMHC). Schedule and shift details: Completely remote, adjustable scheduling. The therapist can set their hours seven days a week, from 7 a.m. to 9 p.m. EST. The therapist must work two days a week till 8 p.m. or 4 to 4 hr shifts on the weekends. No on call. Benefits: Medical/dental/vision and short term disability PTO- Up to 20 days along with 9 holidays Fully remote-flexible scheduling Parental leave Continuing education Referral program Office equipment
Job Title: Intake Officer Company: Terrace Homecare Location: [Insert Location] Employment Type: [Full-time/Part-time] Position Overview: The Intake Officer is responsible for managing the initial patient admission process, ensuring accurate collection of client information, verifying eligibility, and coordinating with healthcare teams to initiate services. This role is vital in providing a smooth and efficient transition for patients into Terrace Homecare’s care services while maintaining compliance with all regulatory and company requirements. Key Responsibilities: Receive and process all new patient referrals from hospitals, physicians, insurance companies, and other referral sources. Collect and verify patient demographic, medical, and insurance information. Confirm patient eligibility and benefits with insurance providers. Coordinate with clinical staff to schedule assessments and initiate care plans. Maintain accurate and organized intake records in the electronic health record (EHR) system. Communicate effectively with patients, families, and referral sources to ensure a positive intake experience. Ensure compliance with HIPAA, DOH regulations, and internal policies during the intake process. Provide regular updates to management regarding intake volumes, referral sources, and process improvements. Collaborate with billing and authorization departments to ensure smooth processing of claims. Qualifications: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Prior experience in healthcare intake, admissions, or a related administrative role preferred. Knowledge of home healthcare services and insurance verification processes is an advantage. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Proficiency in Microsoft Office and familiarity with EHR systems. Ability to work in a fast-paced environment and handle multiple tasks efficiently.