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  • Operations and Billing Coordinator
    interview badgeEntrevistas mañana
    Operations and Billing Coordinator
    hace 53 minutos
    $55000–$60000 anual
    Jornada completa
    Manhattan, New York

    Nader Kash and JN Premier are seeking a highly organized and proactive Operations & Billing Coordinator to support daily office operations and billing administration for a fine jewelry company. This role serves as a central resource for office operations, facilities coordination, invoicing support, and front desk administration. Key Responsibilities Billing & Certificate Management • Manage all GIA and diamond laboratory report records and documentation, • Coordinate with Inventory and Shipping teams to ensure GIA reports and certificates are included with jewelry shipments whenever possible, • Prepare, mail, and track customer invoices, certificates, and supporting documentation, • Upload, organize, and maintain all Diamond Track and Non-Diamond Track invoices for processing, ensuring all supporting information and notes are included, • Maintain accurate digital filing systems for invoices, certificates, and operational records, • Manage and organize office-related Google Drive files and shared folders Office Operations • Handle all new employee office access, including: Issuing employee ID cards and setting up Openpath access, • Monitor and maintain office security supplies, access cards, and visitor credentials, • Manage all office technology, equipment, and vendor service requests, • Coordinate maintenance, repairs, and troubleshooting for office equipment and facilities, • Coordinate building maintenance requests and vendor visits, • Order, receive, organize, and distribute office, kitchen, and operational supplies, • Maintain inventory of office supplies and proactively replenish stock, • Manage daily office opening duties, including preparing and maintaining shared equipment such as the dishwasher, coffee machine, printer, jewelry steamer, and ultrasonic cleaner, • Pack and prepare shipments and enter shipping information into Diamond Track as requested, • Support special projects and operational initiatives as assigned Office Organization & Facility Maintenance • Maintain a clean, organized, and professional office environment at all times, • Conduct routine walkthroughs of office, kitchen, conference room, reception, and shared workspaces to ensure cleanliness and organization standards are met, • Manage relationships with office vendors, service providers, and building management, • Monitor office appearance and address organizational issues proactively, • Assist departments in maintaining orderly workspaces and shared resources, • Ensure conference rooms and common areas are presentation-ready for client and vendor visits Front Desk & Reception • Serve as the first point of contact for visitors, clients, vendors, and building personnel, • Answer, screen, and direct incoming phone calls, • Greet guests and manage visitor access procedures, • Receive and distribute incoming mail and deliveries, • Support scheduling and meeting preparation when required Requirements • 2+ years of administrative, office management, operations, or executive support experience preferred, • Exceptional organizational and multitasking abilities, • Strong attention to detail and follow-through, • Resourceful problem solver who can anticipate needs and take initiative without constant direction, • Professional verbal and written communication skills, • Excellent customer service and phone etiquette, • Comfortable managing multiple projects and deadlines simultaneously, • Proficiency with Google Workspace, Microsoft Office, and web-based business applications, • Experience with shipping platforms, inventory systems, or CRM software is a plus, • Ability to lift and move office supply deliveries and packages when necessary, • Positive, solutions-oriented attitude with a willingness to help wherever needed M-F 9:30am-6pm Salary: $60k 10 days PTO + Select holidays observed 401(k) benefit available after 6 months This role does not offer a healthcare benefit. However healthcare stipend can be negotiated.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 7 días
    $17–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, reliable, and customer-focused individual to join our vibrant team. If you enjoy helping people and thrive in a fast-paced retail environment, we’d love to hear from you! The associate ensures accurate, compliant billing and record-keeping while supporting the organization's operational workflow. Responsibilities and Duties: • Verify private insurance, Medicare, and Medicaid coverage, ensuring compliance with billing requirements., • Process patient intake forms and required documentation for product or service delivery., • Maintain complete and accurate patient records for billing and reimbursement purposes., • Prepare invoices, route delivery documentation, and monthly financial/operationalreports., • Process and track reimbursement claims (manual or electronic) in accordance with company policy., • Maintain rental files, including Medicaid coverage verification and monthly follow-up on pending patients., • Input and manage data across multiple systems; generate orders, invoices, statements, and reports., • Communicate with physicians’ offices and referral sources to obtain authorizations, prescriptions, and supporting documentation., • Identify and escalate issues that could affect timely or accurate reimbursement to the Operations Director., • Assist with driver route planning and back-office support for daily deliveries., • Participate in in-service trainings and compliance meetings to remain current on regulations.• Perform additional administrative duties as assigned. Qualifications: • Education: High school diploma or equivalent., • Prior experience in medical billing, insurance processing, or healthcare administration preferred., • Proficient in data entry and computer systems; detail-oriented with strong organizational skills., • Strong written and verbal communication skills for coordination with internal teams and referral sources., • Ability to remain seated and perform computer-based tasks for extended periods., • Ability to lift up to 15 lbs. occasionally for filing or record management., • Ongoing training in HIPAA, infection control, Medicare billing compliance, fraud prevention, and documentation standards., • Satisfactory completion of annual performance evaluations and compliance updates.

    Sin experiencia
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