Behavioral Health Care Manager
21 days ago
Riverside
Job DescriptionBehavioral Health Care Manager (ECM) – Hybrid Role Heritage Health Network (HHN) Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program. This is a hybrid role combining field and office work, with approximately 2–3 days in the field and 2–3 days office-based, providing flexibility while maintaining meaningful, in-person member engagement. What You’ll Do • Serve as the primary point of contact for members with behavioral health and psychosocial needs, • Conduct comprehensive assessments and develop personalized, person-centered care plans, • Coordinate care across behavioral health providers, medical teams, and community resources, • Conduct in-person home and community visits based on member needs, • Support transitions of care, including post-discharge follow-up and care coordination, • Provide education, coaching, and trauma-informed support to improve member outcomes, • Maintain accurate documentation and meet program requirements Requirements • Education: Masters degree in Social Work, Psychology, Public Health, or related field is required, • Experience: 1–3 years in care management, case management, behavioral health, or community-based settings (Medi-Cal/ECM preferred), • Licensures: Not required; LMFT, LCSW, or LPCC preferred, • Bilingual: English/Spanish preferred, • Strong communication, organizational, and interpersonal skills, • Knowledge of behavioral health, SDOH, and community resources, • Comfortable with field work and home visits, • Valid driver’s license, active auto insurance, and reliable vehicle, • Willingness to travel locally for field visits Benefits • Medical, dental, and vision insurance, • Paid time off + holidays, • Competitive pay + quarterly bonuses, • Hybrid work flexibility, • Professional growth and development opportunities