Home Care Office Administrator / Agency Manager
15 days ago
Vineland
Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Training & development, • Opportunity for advancement The Role You aren't just filing papers; you are the "air traffic controller" for our agency. You will ensure our caregivers are supported, our clients are happy, and our office remains 100% compliant with New Jersey state regulations. Key Responsibilities • Operational Oversight: Manage daily office workflows, including phone inquiries, client intake, and record-keeping., • Compliance & HR: Maintain impeccable caregiver and client files in accordance with NJ Division of Consumer Affairs standards., • Scheduling Coordination: Utilize home care software to match the right caregivers with the right clients, ensuring all shifts are covered and clients receive consistent care., • Team Support: Assist in the recruitment, vetting, and onboarding of new caregivers., • Billing & Payroll: Provide administrative support for weekly billing and payroll processing. What Were Looking For • Experience: 2+ years of administrative or office management experience (Home Care, Healthcare, or Assisted Living experience is a major plus)., • Bilingual (Spanish/English): Highly preferred given our diverse local community., • Tech Savvy: Proficient in Microsoft 365, Google G-Suite, and comfortable learning home care management software (Swyft Ops)., • The "Home Care Heart": You must be able to remain calm under pressure and show genuine empathy when speaking with families in crisis., • Compliance-Minded: A sharp eye for detailmissing a signature on a form is a big deal to you!Why Join Us?, • Build Something New: Be the first administrative hire in a growing franchise with a "CaregiverFirst" culture., • Professional Growth: Opportunity to move into a Director of Operations role as the agency scales., • Local Impact: Work directly with your neighbors in Vineland and surrounding areas to improve the lives of seniors.