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Job Description About Total Deployment Solutions Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership. Position Overview TDS seeks a motivated and organized professional to join our Data Center Solutions team. This is an ideal opportunity for someone with 1 to 3 years of data center technician experience. Candidates must have some data center support experience including hands-on cabling infrastructure and data center equipment installation experience. This opportunity is in the Brooklyn, NY. Candidates must be familiar with patching schedules, relevant project documentation and typical hardware install, move, add, change (IMAC) events that take place in a data center. Responsibilities • Work under the direction of Data Center Operations Manager, to provide on-site support to maintain a data center and its hardware including day-to-day moves and other IMAC work:, • Perform hands-on rack and stack of data center equipment and structured cabling installation, • Cabling current and new setups including copper patching and fiber patching, • Terminate cables in the data center, patch cords and cross-connects, as well as troubleshoot and repair cabling and infrastructure problems as needed, • Install new hardware such as switches, servers, storage devices, firewalls and routers, • Diagnose and repair server hardware (in conjunction with the IT Services Desk Team), • Help monitor the data center environment including power usage, rack capacity, network ports and climate, • Pro-actively check the hardware alerts and single points of failure to ensure the date center is running optimally, • Decommission old hardware: un-cable, remove from racks, and organize ecological disposal, • Escort and assist 3rd party installers and adhere to established security policies, • Manage hardware inventory and maintain a supply of spare equipment to ensure a rapid resolution for hardware repairs, • Install and troubleshoot prefabricated fiber infrastructure, • Update rack documentation and maintain accurate data center documentation including assisting with other team related administrative or operational tasks as needed, • Interact and build an effective rapport with clients, • Execute test procedures to ensure completeness of installations Qualifications: • 1 to 3 years of relevant Data Center Operations, Data Center Technician or Data Center Hardware Support is required, • Excellent interpersonal, communication (both written and verbal), organizational, presentation and collaboration skills are essential, • Knowledge of low-voltage cabling infrastructure standards including Category 6 cabling, Category 6A cabling, OM3 fiber, OM4 fiber and single-mode fiber, • At least one year of hands-on server and network gear installation and move experience including performing network patching (copper and fiber cabling) within a data center, • A good understanding data center operations and data center facilities, • Basic understanding of all data center functions (production operations, network, server, storage, database, change control, disaster recovery/business recovery, help desk, systems management and facilities) is desired, • Candidates must be familiar with patching schedules, relevant project documentation and typical hardware install, move, add, change (IMAC) events that take place in a data center., • Good working knowledge of Microsoft Office, especially Excel, is preferred, • Strong time-management and follow-up skills are necessary, • A dependable professional with a "role up your sleeves" attitude and a strong work ethic are required If you are a proactive leader with a passion for operational excellence and technology management, we encourage you to apply for this exciting opportunity as a Data Center Operations Manager. For more details, visit www.totaldeployment.com. Job Type: Full-time Pay: $55,000.00 - $70,000.00 per year Benefits: • Health insurance, • Paid time off Schedule: • 10 hour shift, • Overtime Experience: • Data center: 1 year (Required) Shift availability: • Night Shift (Preferred), • Overnight Shift (Preferred) Ability to Commute: • Brooklyn, NY 11220 (Required) Work Location: In person PM25

Job Description • Seeking a certified medical assistant with a minimum of one to two years of endoscopy experience as well as training and experience taking patient vitals and EKGs and drawing blood., • Responsibilities include assisting with endoscopic procedures (including biopsies, polypectomies, and tatoos), cleaning and reprocessing endoscopic equipment, assisting with recovery after procedures, completing log books, entering data into computer, and labeling specimens., • When not assisting with endoscopy, you will assist with patient examinations. Therefore, the candidate should be proficient at taking vital signs, phlebotomy, and EKGs., • The medical assistant/endoscopy technician will oversee reprocessing, infection control, and equipment maintenance in strict accordance with industry standards and must have training and experience with doing so., • The candidate will perform upkeep for exam, endoscopy procedure, and reprocessing rooms., • Please only apply if you have the required endoscopy experience and training and are qualified to take vitals, EKGs, and do venipuncture., • The ideal candidate will be willing to help with front desk, pre-authorizations, referrals, and filing as needed., • Eagerness to help with all aspects of operating this busy medical practice a plus., • CPR certification (BCLS) required., • Position is either full time or part-time (two to four full days per week), • References required.Company DescriptionWe are a small gastroenterology/internal medicine practice located in midtown Manhattan.We are a small gastroenterology/internal medicine practice located in midtown Manhattan.

Job DescriptionBenefits: • Employee discounts, • Free uniforms, • Training & development About Us: Got You Polished is more than just a nail salon its a space where creativity, beauty, and community come together. We focus on providing quality nail services while creating a fun, welcoming environment for both clients and staff. Our salon is very team-oriented, fast-paced, and creative, with a strong focus on growth, education, and content creation. Were looking for someone who is passionate about nails, open to learning, and excited to grow with our team. Pay: • Hourly pay with possible commission opportunities, • Plus tips, • Booth rental is not available for this positionDuties & Responsibilities:, • Provide quality nail services including manicures, gel polish, Gel-X, builder gel, structure gel, and other nail enhancements, • Create clean, trendy nail sets while delivering a welcoming and professional client experience, • Maintain proper sanitation and cleanliness of tools, workstations, and equipment in accordance with New York State Board standards, • Assist clients with service recommendations, product suggestions, and rebooking future appointments, • Help promote salon services, memberships, and retail products when appropriate, • Stay open to learning new techniques, trends, and salon systems through ongoing training, • Work collaboratively with the team to ensure smooth daily operations and excellent customer service, • Participate in salon content creation and social media when neededQualifications:, • Must hold a valid New York State Nail Technician License, • Passion for nails, beauty, and providing a great client experience, • Open to learning new techniques, nail trends, and ongoing education, • Experience with Gel-X, builder gel, structure gel, acrylic, or nail art is a plus, but not required, • Strong customer service and communication skills, • Front desk, receptionist, or customer service experience is a plus, • Comfortable being featured in salon content and open to learning social media/content creation, • Team-oriented mindset and willingness to grow within the companyImportant Notes:, • This is an hourly pay initially, plus tips (possible comission opportunities), • Booth rentals are not offered for this position, • Weekends, Week evenings, & ability to work miscellaneous holidays are a requirement, • Must be comfortable creating and appearing in social media contentWhy Join Us:, • Ongoing hands-on training and mentorship, • Opportunities to expand your service portfolio and learn new techniques, • Education in nail art, trending designs, and advanced skills, • Team support throughout the day if youre running behind or need assistance, • Guidance on creating content and building your personal brand online, • A creative, uplifting team environment that encourages growth and collaborationJob Types: Full-time, Part-time Benefits: • On-the-job training, • Tools providedApplication Requirement(s):, • Nail Instagram (Those who do not put their Nail Instagram or attach portfolio (photos of work) with Resume will not be considered for position)Education:, • High school or equivalent (Required)Experience:, • Nail Technician: 2 years (Preferred)Work Location: In person

Job DescriptionAbout Us: Got You Polished is more than just a nail salon — it’s a space where creativity, beauty, and community come together. We focus on providing quality nail services while creating a fun, welcoming environment for both clients and staff. Our salon is very team-oriented, fast-paced, and creative, with a strong focus on growth, education, and content creation. We’re looking for someone who is passionate about nails, open to learning, and excited to grow with our team. Pay: • Hourly pay with possible commission opportunities, • Plus tips, • Booth rental is not available for this positionDuties & Responsibilities:, • Provide quality nail services including manicures, gel polish, Gel-X, builder gel, structure gel, and other nail enhancements, • Create clean, trendy nail sets while delivering a welcoming and professional client experience, • Maintain proper sanitation and cleanliness of tools, workstations, and equipment in accordance with New York State Board standards, • Assist clients with service recommendations, product suggestions, and rebooking future appointments, • Help promote salon services, memberships, and retail products when appropriate, • Stay open to learning new techniques, trends, and salon systems through ongoing training, • Work collaboratively with the team to ensure smooth daily operations and excellent customer service, • Participate in salon content creation and social media when neededQualifications:, • Must hold a valid New York State Nail Technician License, • Passion for nails, beauty, and providing a great client experience, • Open to learning new techniques, nail trends, and ongoing education, • Experience with Gel-X, builder gel, structure gel, acrylic, or nail art is a plus, but not required, • Strong customer service and communication skills, • Front desk, receptionist, or customer service experience is a plus, • Comfortable being featured in salon content and open to learning social media/content creation, • Team-oriented mindset and willingness to grow within the companyImportant Notes:, • This is an hourly pay initially, plus tips (possible comission opportunities), • Booth rentals are not offered for this position, • Weekends, Week evenings, & ability to work miscellaneous holidays are a requirement, • Must be comfortable creating and appearing in social media contentWhy Join Us:, • Ongoing hands-on training and mentorship, • Opportunities to expand your service portfolio and learn new techniques, • Education in nail art, trending designs, and advanced skills, • Team support throughout the day if you’re running behind or need assistance, • Guidance on creating content and building your personal brand online, • A creative, uplifting team environment that encourages growth and collaborationJob Types: Full-time, Part-time Benefits: • On-the-job training, • Tools providedApplication Requirement(s):, • Nail Instagram (Those who do not put their Nail Instagram or attach portfolio (photos of work) with Resume will not be considered for position)Education:, • High school or equivalent (Required)Experience:, • Nail Technician: 2 years (Preferred)Work Location: In person

TeamLogic IT of Pasadena CA provides Managed IT Services for businesses of all sizes. We provide extensive on-the-job training and comprehensive employee benefits for qualified candidates and college graduates. Come join us for this exciting opportunity as an experience builder in IT. As an entry-level Technician you will be responsible for answering phone calls and email support requests, troubleshoot and repair personal computer hardware and peripherals, mostly through a remote connection. In addition, you will monitor and maintain network systems, troubleshoot and make improvements to customer's networks and printers as necessary. You may also be required to assist with running structured cabling and troubleshooting internal building Layer 1 connections. We are looking for candidates with a strong ability to learn technical skills to: • Provide technical assistance and support incoming queries from users, • Monitor network security, • Remotely train users and write training manuals, • Walk customers through problem-solving processes, • Optimize and maintain network software and hardware, • Perform network infrastructure troubleshooting At least one of the following certifications are required after the first 3 month probationary period: • CompTIA A+, • CompTIA Net+, • CompTIA Security+, • MCDST (Microsoft Certified Desktop Support Technician), • MCSA (Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified Systems Engineer), • CCNA or equivalent certifications Excellent oral and written communication skills and ability to work effectively as a member of a team. Good customer communication skills, experience working with help desk staff, writing e-mail responses, and providing basic written how-to help information. Ability to follow instructions is highly valued. The following is required: • Lift up to 50lbs., • Comfortable working on ladders., • Comfortable working outdoors and in tight spaces., • Comfortable working with heights, • Must Be 18 Years of age or older, • A valid Driver's License is required We offer competitive salaries, challenging work, career opportunities, 401K Matching and Profit Sharing and medical/dental benefits. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Schedule: Compensation: $20.00 - $30.00 per hour If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Senior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:For more information about CGS please visit: or contact:Email: _ #CJ$108,000 - $156,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits: • Vacation Stipend, • Will & Legal Document Services, • Group Term Life and AD&D Insurance, • Employee Assistance Plan, • Mileage Reimbursement, • 401(k) matching, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Training & development, • Vision insurance, • Wellness resources We are seeking a skilled and customer-focused IT Support Specialist to join our team in Chicago, IL. In this role, you will provide both remote and onsite technical support for software and hardware issues of low to medium complexity. You will troubleshoot and resolve problems, perform system installations, provide end-user training, and document solutions in accordance with established processes and procedures. The ideal candidate has at least two years of help desk experience, strong communication skills, and the ability to work independently while delivering exceptional customer service. This role involves occasional travel and participation in an on-call rotation. Responsibilities: • Provide software and hardware support via phone, email, instant message, remote tools, and onsite visits., • Install, configure, and troubleshoot hardware and software systems., • Perform root cause analysis and create documentation for recurring issues., • Maintain accurate and detailed records of troubleshooting steps, solutions, and system changes in the ticketing system., • Assist customers with PC setup, onboarding, and technology introductions., • Escalate complex issues to senior staff as needed., • Create network diagrams, installation flow charts, and procedural documentation for internal and customer use., • Recommend process improvements and preventative measures for recurring problems., • Maintain billable percentage in accordance with management guidelines., • Keep personal work schedule updated and accurate., • Participate in on-call rotation as required. Qualifications: • High school diploma required; technical training preferred., • ITIL or HDI certification a plus., • Minimum 2 years of help desk or IT support experience., • Strong troubleshooting and problem-solving skills., • Excellent verbal and written communication skills., • Ability to work independently with minimal supervision., • Valid driver’s license and willingness to travel up to 50%. Compensation: $30,000.00 - $40,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We’re an IT solutions provider with a passion for technology and its business applications. Our approach is simple and practical with a focus on the big picture. Our commitment is to provide smart, strategic, cost-effective technology that supports your unique business goals. People-firstLevCo Technologies is built on strong core values of honesty, respect, teamwork, kindness and fun. CommittedOur culture revolves around a shared dedication to providing excellence, value and results. Growth-mindedWhile nimble and responsive, we embrace long-term vision, forward thinking and openness to change.

CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as a Great Place to Work® for three consecutive years, as well as one of the Best Places to Work in Los Angeles and Orange County. We are seeking a motivated and detail-oriented IT Support Technician to join our team. This is an excellent opportunity for someone just starting their career in IT or with a couple of years of experience looking to grow their skills in a professional environment. You will provide essential support for our internal technology systems, assist with hardware and software management, and help ensure smooth day-to-day operations. Why Join Us?This role offers hands-on experience supporting real-world business technology environments. You’ll work closely with experienced professionals who will mentor you as you develop your technical expertise. If you’re eager to learn and grow your career in IT support — this position is perfect for you! • Provide technical support by managing escalated Help Desk tickets and assisting with first response or escalation when the Help Desk Specialist is unavailable., • Manage user account lifecycle across multiple platforms including Office365, Box, Netskope, NetSuite, OpenAir, Openpath, HelpDesk & Zoom., • Assist with onboarding new hires and contractors:, • Prepare laptops ("backpacks") for new employees, • Ensure all assets are documented accurately, • Ship equipment promptly to remote hires as needed, • Manage the full lifecycle of laptops and other IT assets:, • Image laptops and install required software/configurations post-imaging, • Maintain accurate records in the Asset Management system throughout asset lifecycles, • Collect assets from terminated employees quickly and efficiently, • Label, organize, store unused or retired assets properly for reissue or disposal (e-waste), • Create and update documentation related to processes such as ticket handling, asset management, account setup/termination., • Handle requests for creating new Box folders based on trouble tickets., • Securely erase or destroy storage media when decommissioning devices., • Education, • Recent graduate with a degree in Information Technology or related field OR, • Up to two years of experience working in an IT support role, • Certifications (Preferred but not required), • CompTIA A+, • Cisco CCNA, • CompTIA Security+, • Microsoft Fundamentals, • CompTIA Network+, • Desired Skills & Attributes, • Strong problem-solving skills with attention to detail, • Good communication skills – able to explain technical issues clearly to non-tech users, • Ability to manage multiple tasks efficiently under supervision, • Familiarity with common business applications like Office365 is a plus, • Experience working within professional services firms is beneficial but not essential, • 40-hour work week, • Training events to ensure CPE compliance, • Medical, Dental, Vision Plans, • 401(k) match, • PTO: 15 days accrued per year, • Company paid holidays, including company shutdown the week between Christmas and New Years, • 3 wellness days, • Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party, • Monthly mobile reimbursement, • Reimbursement allowances: flex, technology, health and wellness and personal development, • Fully stocked kitchen, • Base Pay Range $28-$30/hr., • Performance bonus in addition to the base pay CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee’s needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP. Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Position Summary: Remote / Onsite support of our clients and their systems including installation of hardware, software, and general troubleshooting, consulting, and support services. Responsible for maintaining client systems and networks in conjunction with other team members. Project management of larger implementations that may require the support of other technicians within PTSI and coordination with customer. Supporting the sales team by helping to develop quotes for hardware, software and network projects as needed in a timely manner. Required Skills & Experience: Education: Degree in a technical discipline plus employment experience, preferred. Years of experience (Preferred): At least 2 years of experience as a Help Desk, field technician, or related role in the support and management of network systems. MSP (managed service provider) or field experience preferred. Desired Skills: General Networking / IT Skills: • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Install and support network components including routers, switches, firewalls, backup systems, Network area storage, end-user workstations, printers, peripheral devices, and other associated hardware and software., • Monitor and test network performance and troubleshoot any performance issues., • Pulling Cat 5-6 cables to install network cabling, able to work with hands., • Adding peripherals: Mounting TV’s, monitors, keyboard, and CPU mounts on the wall., • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Monitor and test network performance and troubleshoot performance issues., • Monitor, test, and document network hardware configurations, security settings, processes, policy compliance, backup procedures, and other activities. Systems Administrator Skills: • Active Directory (User Management, Group Policies), • OS: Microsoft, Apple, • Back-Ups: Maintain, test, and update the data backup systems, archiving, and disaster recovery plan., • Virtualization: VMware, Hyper-V preferred, • Office 365 Administration / Management, • Multi-Factor Authentication administration/Management, • Email Systems (Office 365), • MDM / Mobile Device Management Help Desk: • Troubleshooting: Provide end-user technical support to clients over the phone or onsite, • Troubleshooting: OS and application issues over the phone or onsite, • Ticketing systems: Working knowledge of ticketing systems Certifications (a plus, but not required): Microsoft, CCNA, NETWORK+, A+, Security +, etc. • Desired Experience working at an MSP (not required) Other Requirements: • Strong customer service skills, • Strong technical aptitude., • Desire to Learn / Grow, • Able to lift 50lbs. Compensation: $55,000.00 - $70,000.00 per year Progress Technology Solutions, inc (PTSI) was established in 2001. Over the past 20 years, we have grown to be one of the most reliable IT company – providing IT services in NYC and now around the world. We are proud to have numerous clients in a diverse set of fields. After eight successful years in Florida, PTSI expanded to the Northeast. Progress became a strong force in the IT industry with the July 23, 2008 opening of its New York City office. Global Health Strategies, The Enterprise, Goldman Sachs and many others have already chosen to engage our services.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off Job Summary Ldige is a supplier of material handling systems. We are seeking a Service Technician for our Automated Cargo Handling System at JFK Airport. The job role will include mechanical and electrical operation and maintenance. The system support is 16 hours a day, 7 days a week so evening and weekend work will form part of the shift roster. Responsibilities will mainly be located at JFK Airport, but there may be required travel to additional work sites in the US. Responsibilities • Working on shift to perform scheduled preventative maintenance including cleaning, lubricating parts, inspecting components (sensors, motors, drive belts etc.) repair or replacement of parts where applicable etc., • Respond to breakdowns as they occur, performing reactive maintenance and resolving system faults in a timely manner., • Understand the system operation and troubleshoot issues for the customers Operations Team efficiently., • Complete work order forms and write reports on fault resolution., • Correspond with companys 24/7 Help Desk based in Germany (in English language)., • Some heavy lifting and heavy-duty tasks such as large motor replacement., • In addition, may be required to support installation of new projects, or to perform maintenance on material handling systems in other parts of the US from time to time Safety • Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:, • Completing all the required and assigned HSE training to a satisfactory level., • Participating in all HSE related activities as required, including incident investigations, interviews, auditing and assessment etc., • Reporting any conditions which you feel could result in an accident or injury and/or stopping work if required. Mandatory Requirements • Engineering background with minimum 4 years experience in the maintenance of industrial / mechanical systems., • Experience with electrical systems., • Astute problem solver with ability to work independently., • Good command of English language and clear communicator, both verbal and written., • Able to work effectively under pressure., • Technical expertise related to automation and industrial systems. Additional Requirements • Technical expertise related to automation and industrial systems, • Approval thorough JFK Credentialing Office for an SIDA Badge with CBP Seal Clearance to access the worksite location. This requires:, • Customs and Border Protection background check, • Criminal History Record Check, • TSA Security Threat Assessment

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician.

Desktop, Windows 10, Support, Troubleshooting, Hardware, Windows, Help desk support, Office 365, Customer service, Technical support, Imaging, Deployment, O365, Service desk. Our healthcare client is seeking a Part-Time IT Support Technician to provide on-site technical support across multiple ambul

Job Description Healthcare IT Installation and Support Technical Lead- Staten Island, NY (Comp: $21-22/hr.) TOGA Technology is seeking qualified IT installation and support technician with 1 to 2 years of experience working in healthcare and hospital environments to support our growing customer base within the healthcare vertical. The position will include travel to multiple sites within Long Island and the 5 boroughs performing deployments of new technology. Mileage is reimbursable and job is subject to change. Qualifications • PC imaging, • Service now experience (would be a bonus), • Experience with installation of local printers and network printers (preferably zebra/Hp, • Experience using remoting in tools such as (Bomgar/RDP, • Ability to lift 50+ pounds Responsibilities • Healthcare IT installation and support technical lead;, • TOGA Technology is seeking qualified IT installation and support technicians with 1 to 2 years of experience working in healthcare and hospital environments to support our growing customer base within the healthcare vertical • The position will include travel to multiple sites within the 5 boroughs performing deployments of new technology and mobile technology carts as well as ongoing support and issue resolution of existing and new carts • Knowledge of windows, macOS, • PC setup and cable management, • Experience with installation of hardware (HD’s/ Memory), • Ability to communicate efficiently and professional via emails/ teams, • Active Directory experience(preferred), • Experience with Kronos clock installations Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.\r\n\r\nHere's what we do:\r\n\r\nManaged Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on.\r\n\r\nTrue Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications.\r\n\r\nLifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments.\r\n\r\nTOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations.\r\n\r\nContact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently.\r\n\r\nThe big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.

Job Description Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance., • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system., • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite., • Provide foundational support for macOS environments to assist users of Apple devices., • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software., • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices., • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability., • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment., • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software., • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required., • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions., • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment., • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs., • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education · Bachelor’s or master’s degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at www.honest.net. About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. This is a full-time, remote position. Requirements • Must be bilingual in Spanish, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Bonus: CompTIA Network+ or equivalent certification Primary Responsibilities • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $18-24/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Position Title: Technician and Program Assistant Department: Greenwich House Pottery Job Location: 16 Jones Street and 80 8th Avenue, New York, NY Job Status: Part-Time, 18-24 hours per week Availability: Sunday through Saturday, 8am-10pm Requirements: Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge; Master of Fine Arts (MFA) a plus Benefits: Worker’s Compensation, Holidays, Sick Leave, Competitive Remuneration About Greenwich House Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences. Position Summary The Technician and Program Assistant (TPA) is a cross-functional role that supports daily studio operations, educational programming, and community engagement at Greenwich House Pottery. The TPA is responsible for maintaining a safe, clean, and well-equipped studio environment, assisting students and faculty, supporting administrative processes, and promoting a welcoming atmosphere for all studio users. TPAs are cross-trained to handle both technician - and administrative tasks and are assigned shifts accordingly. Staff in the West Village location work dedicated shifts (either as technician or liaison), while Chelsea staff perform an integrated set of duties each shift. Key Responsibilities Studio Operations & Technical Support • Maintain cleanliness and safety of studio classrooms and shared spaces, • Prepare and replenish clay, glazes, slips, and kiln materials, • Load, unload, and monitor kilns; document firings and report malfunctions, • Receive deliveries and restock studio materials and tools, • Perform or assist with basic equipment maintenance and minor repairs, • Support studio and classroom setup and breakdown, • Assist Operations Manager and/or Studio and Program Coordinator with specialized repairs and facility maintenance Administrative & Program Support • Welcome and assist students, faculty, and visitors at the front desk, • Answer phone and email inquiries and provide general program information, • Process registrations, payments, and tool sales via POS systems (Shopify and Stripe), • Maintain accurate signage, rosters, and studio announcements, • Support weekly faculty communications and student outreach as directed, • Assist with opening/closing duties and track attendance or supply needs Community Engagement & Learning Environment • Serve as a helpful, knowledgeable point of contact for faculty and students, • Support a respectful, inclusive, and creative learning environment, • Offer studio tours and orient new students as needed, • Assist in-studio events and exhibitions, including artwork pick-up and gallery-related logistics, • Capture photos and short videos of daily studio activity for use in organic social media content, in collaboration with the Studio and Program Coordinator, • Other duties as assigned Qualifications • Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge; Master of Fine Arts (MFA) a plus, • Minimum two years of experience in a ceramics studio, arts organization, or educational setting, • A self-starter who works well without close supervision and can establish priorities when presented with multiple tasks., • Strong organizational and communication skills, • Comfortable with physical tasks and working around kilns, clay, and studio materials, • Ability to work independently, take initiative, and adapt to changing studio needs, • Commitment to inclusivity and service in a community arts environment, • Working knowledge of social media platforms and comfort capturing informal photo and video content for internal or promotional use is a plus Reasonable Accommodations Statement To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. Equal Employment Opportunity Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Protect your clients with the most robust AI based Cyber Security solutions. Qualifications: • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job DescriptionMaintenance Administrator | New York City, New York | On-siteThe Role Our client manages affordable housing properties across New York City, and this role sits at the operational center of that work. The Maintenance Administrator is responsible for keeping repair and maintenance operations running smoothly across the portfolio, from the moment a work order comes in to the follow-up call that confirms the tenant is satisfied. You will report to the Facility Manager and directly supervise the Front Desk Coordinator. This is a coordination and oversight role, not a hands-on repair role. You will not be fixing things yourself. You will be making sure the right people are assigned, the right vendors are scheduled, everything is logged accurately in Yardi, and nothing falls through the cracks. The work is detail-heavy, tenant-facing, and genuinely matters to the people living in these buildings. What This Role Is, and Is Not This role is: • A supervisory and operational coordination position managing work order flow from intake to close-out, • A primary point of contact between tenants, maintenance staff, porters, and external contractors, • Responsible for compliance documentation, including health, safety, and fire code follow-up, • Accountable for accurate, timely data entry and invoice processing in Yardi, • A role that requires calm, clear communication with people under pressure This role is NOT: • A hands-on maintenance or trades role, • A back-office-only position, you will be interacting with tenants regularly, • A senior property management role with P&L responsibility, • A remote or hybrid position, the work requires daily on-site presenceRequired Experience & Traits, • At least 2 years of experience in customer service, hospitality, property management, or a similar coordination-heavy environment, • Familiarity with property management software, Yardi experience is a strong plus, • Comfortable working in MS Office (Word, Excel, Outlook) day to day, • Working knowledge of health and safety regulations, including OSHA standards, • Strong organizational habits and the ability to manage multiple open tasks without losing track of details, • A calm, professional communication style with tenants, staff, and vendors alike, • Bilingual in English and Spanish, or English and Cantonese/Mandarin, is preferred and will be weighted seriously given the communities our client serves, • A high school diploma or equivalent is required; additional administrative credentials are a plus, but relevant experience matters moreKey ResponsibilitiesWork Order Management, • Receive, create, and assign work orders as soon as they come in, prioritizing by urgency and matching tasks to the appropriate technician or vendor, • Track open work orders through to completion, flagging recurring issues and escalating to the Facility Manager when an outside contractor is warranted, • Conduct follow-up with tenants within 24 hours of completed repairs to confirm satisfactionCompliance & Documentation, • Maintain detailed logs of all maintenance requests, repairs, and preventive maintenance tasks in Yardi, • Send written notices and follow up by phone with tenants on maintenance-related lease violations, health and safety issues, and fire code compliance, • Help coordinate and document property inspections covering building systems, elevators, and fire alarmsVendor & Contractor Coordination, • Schedule monthly and as-needed service visits with contractors and vendors, confirming timing with both the vendor and the tenant, • Process work order invoices and purchase orders in Yardi as work is completed and invoices are receivedPeople & Communication, • Supervise the Front Desk Coordinator, including bi-weekly check-ins, ongoing coaching, and timely, direct feedback, • Keep Property Managers informed on the status of ongoing maintenance activity and surface urgent issues proactively, • Serve as the communication hub between maintenance staff, porters, contractors, and tenants, making sure everyone has what they need to do their jobSystems & Reporting, • Monitor preventive maintenance schedules and track completion rates, • Identify patterns in recurring issues and surface them to the Facility Manager with relevant documentation, • Keep Yardi records current and accurate across all active work orders and vendor activityCompensation, • Base salary: $60,000 to $65,000, commensurate with experience

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Field Technician – Managed Services Provider Brooklyn, NY We are seeking a client-facing Field Technician to support a growing Managed Services Provider serving businesses throughout Brooklyn and the surrounding area. This role is ideal for someone who enjoys solving technical problems, working directly with end users, and building strong relationships with clients. This is a work-from-home position when not on client sites, with onsite client visits expected approximately three days per week. The right person will be comfortable walking into different business environments, communicating clearly with non-technical users, and representing the company in a professional, helpful, and approachable way. Responsibilities Provide onsite and remote technical support for MSP clients Troubleshoot desktops, laptops, printers, mobile devices, networking issues, Microsoft 365, and common business applications Visit client sites throughout Brooklyn and nearby areas as needed Deliver excellent customer service while resolving technical issues efficiently Communicate clearly with clients, internal teams, and vendors Document work performed, ticket updates, troubleshooting steps, and resolutions Escalate more complex issues to senior engineers when appropriate Assist with workstation setups, user onboarding/offboarding, equipment deployments, and basic network support Help maintain a positive, professional client experience during every interaction Ideal Background Prior experience in an MSP, IT support, field technician, desktop support, or helpdesk role Strong troubleshooting skills across Windows, Microsoft 365, basic networking, printers, and business applications Comfortable working with clients face-to-face Excellent communication skills and a customer-first mindset Ability to manage time well while moving between remote work and client sites Professional, reliable, and organized Must enjoy working with people and be comfortable supporting users with varying levels of technical knowledge Valid driver’s license and ability to travel to client locations as needed Why This Role This is a great opportunity for someone who wants the variety of MSP work without being stuck behind a desk every day. You’ll work from home when not onsite, visit clients regularly, solve real business technology problems, and become a trusted technical resource for the companies you support. The company values long-term growth, promotes from within, and has a strong track record of helping technicians move into more advanced roles. For someone who wants to keep building their career, this role can provide a real path toward Senior Engineer, Project Engineer, or other higher-level technical positions as you continue to develop your skills and earn trust with clients. The ideal candidate is technical, personable, and dependable — someone who can fix the issue, explain what happened, and leave the client feeling taken care of. Qualifications MSP experience. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies. What we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: • Recruiting, hiring, and training City employees., • Managing 56 public buildings., • Acquiring, selling, and leasing City property., • Purchasing over $1 billion in goods and services for City agencies., • Overseeing the greenest municipal vehicle fleet in the country., • Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service to all of them. It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do. DCAS Information Technology works in conjunction with the NYC Office of Technology and Innovation (OTI) on the daily management and support of the DCAS computer network. DCAS IT team members are responsible for the agencies software and hardware needs, the development and maintenance of applications, maintenance of the DCAS internet and intranet (DCASConnect) sites, the DCAS Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include: • Provide 1st and 2nd level user support for agency users for hardware, systems, and software applications questions., • Log and track calls using Remedy ticketing system and maintain history records and related problem documentation., • Identify problems, investigate causes, recommend and implement solutions to correct common system and user issues., • Escalate complex problems to higher level of expertise within organization., • Communicate with other IT staff as needed to ensure problem resolution and tracking., • Prepare and install computers on the network, perform software installations, log and update trouble tickets and resolve highly complex desktop software issues., • Make routine visits to the various remote sites to prevent potential problems and to address others before they escalate., • Deploy computers to remote sites, when necessary, this includes transporting equipment physically or arranging for transportation if not within walking distance., • Complete Inventory Form and acquire employee signature on form upon deployment., • Inventory form to be attached to Remedy ticket immediately upon completion and Remedy ticket to be closed immediately upon successful completion., • Act in the capacity of printer administrator. Replace all toner for all agency printers. The technician will respond to all level 1 incidents (Paper Jams, fuser replacements, Waste kit replacements, etc.), • Assist IT Director with other assignments when necessary, • Ghosting of computers to be done when needed, • Assist with unpacking of computers and monitors when we receive large shipments. To Apply: Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID # 775848. No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted. COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or, 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or, 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Description About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1 and passing all other requests on to tier 2 and Tier 3 technicians. The technician will also work on projects assigned by internal client IT staff. Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. This role reports to the Service Delivery Manager. Position Requirements: Examples of essential duties are interpreted as being descriptive and not restrictive. Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users. Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software. Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals. Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems. Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements. Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements. Create detailed technical documentation for resolutions of issues. Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time. Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner. Update and maintain hardware inventory Audio/visual support for conference and training room equipment Required Technical Experience: Microsoft Windows Desktop OS installation and support Apple / Mac Desktop OS installation and support Google Admin Microsoft Office 365 administration and support iPhone / Android troubleshooting Multi-factor Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc. Powered by JazzHR 0Ien5o7OSz