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Job Description POSITION TITLE: Home Visitor DEPARTMENT: Early Childhood LOCATION(S): The Bronx REPORTS TO: Deputy Director of Homebased/FCC/CC SALARY RANGE: $32,672.64 - $37,804.80 (benefits include life insurance, 401k plan and vacation, personal and sick time-off) DATE: July 2025 SCHEDULE: Monday - Friday, 8am - 4pm, or 9am - 5pm. Schedule may vary due to program needs JOB SUMMARY: Provide high-quality, culturally competent child development and parent support services with an emphasis on the role of the parent as the child's first and most important relationship. The Home Visitor will also assist with the completion of the child health requirements and other required screenings and assessments while supporting the larger system of Family and Health/ Nutrition Services. For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and running. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • Minimum - High School Diploma and Home- Based CDA credential or comparable credential, or equivalent coursework as part of an associate’s or bachelor’s degree (60-90 college credits in Social Work, Human Development or Early Childhood Education preferred), • Experience working with young children and understanding of principles of adult learning, • Experience working with and knowledge of community resources, • Ability to effectively communicate orally and in writing with family, staff and community members, • Ability to foster and maintain positive, professional relationships with participating families, • Ability to use public transportation and travel independently, • Must be able to work independently, • Excellent computer skills including strong working knowledge of Microsoft Word and Excel, • Successfully clear; NYS DOI Fingerprint Screening, NYS Central Registry Clearance, Sex Offender Registry Clearance, 3 reference checks, physical examination with updated TB test, Tdap, MMR, varicella (fees may apply), • Meet all employee health requirements in Article 47 (DOHMH) and Head Start performance standards, • Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect, • Obtain First Aid/CPR and Preventive infectious diseases certificate within the first year of employment. Under the direct supervision of the Education and Disabilities Coordinator, the Home Visitor shall be responsible for: • Maintaining a caseload of (12) participants, • Providing 90-minute weekly home visits to support parents/guardians in their roles as primary caregivers and to facilitate the child’s individual development within their home environments, • Providing regularly scheduled home visits with enrolled pregnant women to ensure access to comprehensive prenatal and postpartum care and to provide prenatal education on topics such as fetal development, labor and delivery, postpartum recovery (including maternal depression), and the benefits of breastfeeding., • In collaboration with the Education Coordinator and assigned staff, planning and implementing developmentally appropriate, parent/child focused Group Socializations twice per month, • Assisting parents in identifying strengths and goals leading to school readiness, • Working in collaboration with families to identify goals for themselves, their families and their child, and developing objectives for meeting those goals for the Family Partnership Agreement, • Record Keeping: Enters child and family information into the approved child tracking system database (COPA & ACS/DOE systems). Assist with collecting child health medicals and dentals along with entering health related data into COPA. Submits reports as needed and requested, such as monthly summary tracking reports, etc. Maintains and provides data for the annual Program Information Report (PIR). Records, monitors and follows up on referrals for support services for reporting requirements and ensures that all documentation is current in child’s file and in compliance with Head Start/DOHMH regulations, • Assisting families in accessing and utilizing community resources, including arranging transportation when necessary, • Facilitating and supporting the participation of home-based families in program governance and program planning and assessment, • Record keeping and reporting to ensure compliance with Head Start regulations and high quality programming, • Helping families as necessary to arrange and keep medical and dental appointments required by EHS, • Working collaboratively with supervisor and program specialists/consultants (health, nutrition, mental health, disabilities and education) to ensure achievement of family goals, school readiness, and program compliance, • Active, ongoing participation in program recruitment and intake efforts, • Maintaining flexible schedule, including some evenings and/ or Saturdays, • Attending and participating in professional development, staff meetings, and reflective supervision sessions, • Ability to lift 35 pounds, • Other duties as assigned HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please! Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job DescriptionSalary: $150,000 - $200,000 Position Summary True Care is a large, well-established, mission-driven Licensed Home Care Services Agency (LHCSA) committed to delivering high-quality, person-centered homecare services across New York, Westchester, Long Island, and Colorado. Our focus is on compliance, compassion, and operational excellence as we serve diverse communities. The Senior Director of Clinical Operations will be responsible for the day-to-day and strategic oversight of all key operational functions of the agency. The ideal candidate will have extensive experience in the New York homecare ecosystem, including a deep understanding of LHCSA regulations, Managed Long Term Care (MLTC) relationships, Uniform Assessment System (UAS) processes, Nursing Home Transition and Diversion (NHTD) Waiver program, Private Pay, personal care aide (PCA) and home health aide (HHA) scheduling, billing, and compliance management. This a leadership role which is critical in ensuring that the agency runs efficiently, delivers top-quality care, and stays fully compliant with state regulations. Key Responsibilities • Oversee all core LHCSA operations in New York and Colorado, including patient and caregiver processes., • Collaborate with executive leadership to implement and execute strategic initiatives., • Lead and develop cross-functional teams to meet performance benchmarks and KPIs in patient satisfaction, quality, and improving bottom line efficiency., • Patient and Caregiver Compliance & Quality Assurance, • Ensure full compliance with all New York State Department of Health (NYSDOH) regulations, DOH surveys and audits, and LHCSA reporting requirements., • Maintain and improve internal patient and caregiver compliance protocols and audit mechanisms, ensure aides are credentialed, trained, and deployed according to plan authorizations and patient needs., • Monitor and manage EMR, CRM, and documentation systems to maintain compliance and quality standards., • Manage office based and field base clinical operations including productivity, metrics, compliance, workflow improvements, ongoing education and support, • Manage Operational Efficiencies, • Develop and implement operational strategiesto streamline workflows, enhance service delivery, and reduce overhead costs across all departments., • Lead performance improvement initiatives, including staff scheduling, client onboarding, and caregiver deployment, to improve response times and service consistency., • Develop and implement operational strategiesto streamline workflows, enhance service delivery, and reduce overhead costs across all departments., • Standardize and refine processesfor compliance, documentation, and reporting to improve operational transparency and regulatory adherence., • Collaborate with clinical and administrative teamsto ensure coordinated care delivery and efficient communication across all service lines., • Implement technology solutionsto automate routine tasks and improve workflow efficiency., • Manage and develop operational staff, fostering a culture of accountability, innovation, and performance excellence., • Support business growth initiativesby improving scalability of operations and ensuring the agency can meet increased client demand efficiently., • Reporting and Analytics, • Define, track, and report on key performance indicators (KPIs)., • Develop dashboards and reports for leadership that highlight trends, risks, and opportunities for improvement., • Prepare weekly and monthly operational reports for the Executive Team., • Provide actionable insights and make data-driven recommendations to improve quality of care and agency profitability., • Audits, • Coordinate and prepare all documentation for state DOH, Medicaid, Managed Care Organizations, or accreditation body audits., • Serve as the point of contact during audits, ensuring timely responses and accurate submissions., • Monitor adherence to HIPAA, labor laws, and home care regulations., • Work closely with HR, Payroll, and Clinical teams to address any discrepancies before audits occur., • Develop corrective action plans in response to audit findings and track completion., • Standardize audit-ready processes across the agency to minimize risk of compliance issues. Qualifications • Bachelors degree in Healthcare Administration, Business, or related field (Masters preferred), and must hold a validRegistered Nurse license in New York State., • 5+ years of senior management experience in healthcare operations, preferably in home health, nursing home or hospice care., • Strong knowledge of HIPAA, Medicare/Medicaid regulations, and state licensing requirements, • Proven knowledge of LHCSA regulations, MLTC authorizations, EVV, UAS assessments, NHTD Waiver Program, and NYS DOH requirements., • Proficiency in HHAeXchange or similar home care software platforms, Electronic Visit Verification (EVV) systems, and Microsoft Office Suite, • Familiarity with clinical workflows and terminology, • Exceptional organizational, communication, and problem-solving skills, • Commitment to compassionate, patient-centered care, • Ability to manage multiple priorities, thrive in a high-volume, fast-paced environment and meet deadlines, • Bilingual English/Spanish, Russian, or Mandarin is a plus Why Join Us? Were more than a healthcare agency, were a community of professionals dedicated to improving lives. Youll be part of a team that values innovation, empathy, and excellence. We offer competitive compensation, comprehensive benefits, and opportunities for growth in a rapidly expanding organization.

Job Description Job title: Human Resource Generalist Reports to: Human Resource Director FLSA Status: Exempt / Full Time Date Issued: July 2025 POSITION SUMMARY: Promotes and implements human resource values by planning and managing human resource programs. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Human Resources Generalist Job Duties: • Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations., • Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change., • Conducts onboarding, training and development for new hire and transferring employees., • Management and tracking employees’ leaves and benefits related to leaves. Including STD, NYPFL, LTD, and Workers Compensation., • Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction., • Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications., • Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions., • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations., • Processing new hire packages and set up of employee benefits new hire orientations. ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Business Administration or related field, • 1 to 3 years of specialized experience in all relevant contractual payroll functions, internal control and payroll taxes., • 2 to 3 years’ experience in non-profit accounting, Benefit coordination, Insurance, Employment Law., • Knowledge of HR Practices and laws: understating employment laws and regulations on both federal and NYS/NYC level. B. Computer Skills: • Proficient in computer software programs (QB online, Word, Excel, Power Point, CARES, ADP etc.), • Familiar with HRIS: ADP TotalSource C. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred, • Interpersonal Skills: Able to building positive relationships and resolve conflict are essential. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. B. WORKING FROM HOME: • Most essential functions of this job can not be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the HR Director is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 2. Physical requirements for the Accountant: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 3. The visual acuity requirements for the HR Generalist (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 4. The HR Generalist will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes.