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Springbone Kitchen is Hiring Team Members! Pay: $16.50 – $19.00/hour (Base + Tips) OPEN CALL: Wednesday & Thursday 12/17/2025 - 12/18/2025 from 4pm-5pm Location: (25 E 51st Street, New York, NY 10022) Please stop by anytime & Bring a copy of your resume! At Springbone, we don’t just offer jobs—we build careers. More than half of our General Managers and Corporate Team started out as Team Members. If you’re ambitious and eager to learn, this is your chance to grow in one of NYC’s fastest-growing restaurant groups. What You’ll Do: • Learn all stations: bowls, broths, register, prep, customer service & more, • Deliver outstanding hospitality, • Uphold NYC health & safety standards, • Develop skills that prepare you for leadership roles Why Join Us? • Clear path to Service Manager & General Manager roles, • Paid training & ongoing mentorship, • Flexible scheduling & consistent shifts, • Health benefits & free meals Take the first step in your hospitality career—join us at our Open Call and grow with us!

Job Details L'Adresse NoMad is a modern American restaurant located in the heart of the NoMad district in New York City. We are looking for an experienced host who: Has excellent communication skills and a friendly personality. Is able to create a warm and welcoming atmosphere for our guests. Has at least one year host experience in a busy restaurant setting. Is ready to work in a dynamic environment and be part of a friendly team. What you'll do: Manage reservations and walk-ins to maximize covers. Ensure smooth service flow between server sections. Escort guests to their tables and communicate any special reservation notes to the service team. Handle inquiries about large party and private room reservations. We offer: Opportunities for professional growth and development in the hospitality industry. A friendly and supportive working atmosphere. Flexible work schedule. Free meals and coffee drinks. If you want to become part of our team and contribute to creating an unforgettable experience for our guests, feel free to send your application for the position. Compensation Details Compensation: Hourly ($18.00 - $22.00) plus tips Benefits & Perks: Dining Discounts Required Skills Ability to Create a Warm and Welcoming Atmosphere Customer Service Orientation Ability to Work Under Pressure Teamwork Team Collaboration Adaptability Attention to Detail Time Management Interpersonal Skills Problem Solving Skills Positive Attitude Conflict Resolution Professionalism Organizational Skills Multitasking Cultural Awareness Ability to Handle Stress Flexibility Ability to Create a Welcoming Environment Willingness to Learn Collaboration

Pay: $40,000.00 - $150,000.00 per year Job description: Event Promoter Job Description: We’re looking for outgoing, connected, nightlife-loving Club Promoters to help bring energy, crowds, and top-tier vibes to some of New York City’s hottest clubs and lounges. Expect high-energy nights, celebrity sightings, packed dance floors, and unforgettable experiences. If you thrive in nightlife and love being the person who “knows where the party is,” this job is for you. Event Promoter Responsibilities: Bring guests, groups, and VIPs to partnered NYC clubs Promote weekly events, parties, and special guest appearances Network with partygoers, influencers, and nightlife regulars Create hype around events through social media and personal connections Host and guide your guests at the venue to ensure a top-level experience Work alongside DJs, performers, and occasional celebrity guests Maintain a fun, professional, energetic image at all times Event Promoter Requirements: High school diploma or equivalent. Prior sales, advertising, or marketing experience. Must be 21+ Outgoing, confident, and great at meeting new people Active social network preferred (in-person or social media) Comfortable working late-night hours (10pm–4am) Reliable, responsible, and able to manage guest lists No experience required — training can be provided Must be able to commute to Manhattan nightlife districts Perks: Access to high-end NYC clubs and VIP areas Opportunities to work events featuring celebrities and well-known performers Commission on every guest you bring Bottle-service bonuses Free entry + possible complimentary drinks (depending on venue) Big networking potential in NYC nightlife, entertainment, and influencer scenes Schedule: Nights & weekends Flexible — work as many or as few events as you want How to Apply: Your name and contact info A short description of your personality Your Instagram or social media (optional but helpful) Any previous nightlife, promo, or hospitality experience (not required) A little bit about our team: Delivers curated, high-end nightlife experiences with a focus on luxury and unique atmospheres. Job Types: Full-time, Part-time, Contract, Temporary, Internship Benefits: Employee discount Referral program Experience: Customer service: 1 year (Preferred) License/Certification: Driver's License (Preferred) Work Location: Hybrid remote in New York, NY 10017

Job description: Panther Healthcare USA Position: Marketing Coordinator Location: New York, NY Pay: $50,000 - $60.000 per year Looking for a springboard into medical sales and marketing? Panther Healthcare USA is currently hiring an Associate Sales Representative to establish and grow their surgical stapling portfolio in the veterinary space. Panther Healthcare is the 3rd largest global manufacturer of open and endoscopic staplers. We currently operate in 80 countries around the world, with our US offices located in New York, NY. Core Job Responsibilities and Requirements: Complete 2–3-week sales training program and then begin calling on Veterinary clinics and hospitals. Key Responsibilities • Assist in developing and executing healthcare marketing campaigns., • Coordinate marketing materials (brochures, presentations, product sheets, email campaigns)., • Manage social media platforms and content posting schedules., • Conduct market research and competitor analysis., • Support trade shows, conferences, and healthcare events., • Assist with website updates and digital marketing content., • Work closely with the sales team to generate leads and support promotional activities., • Communicate with hospitals, clinics, and distributors when required., • Prepare reports on marketing metrics and campaign performance. Panther Healthcare USA offers a business casual, entrepreneurial work environment with robust growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision insurance; 401(k). • The salary for this position is $50,000 annually. This role is bonus and/or incentive eligible and it includes a company vehicle., • Our benefit package includes health insurance and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. COVID-19 Vaccination Please be aware that Panther Healthcare requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Panther Healthcare is an equal opportunity employer and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law. Education • Bachelor's degree. Relevant Work Experience • Bachelor’s degree in Marketing, Communications, Healthcare Management, or related field., • Strong organizational and communication skills., • Basic knowledge of digital marketing tools (Canva, Mailchimp, Google Ads, CRM systems)., • Proficiency in Microsoft Office (PowerPoint, Excel, Word)., • Ability to multitask and work in a fast-paced environment. Additional Willing to travel at least/up to 75% of the time for business purposes (within state and out of state). Job Type: Full-time Benefits: 401(k) Dental insurance Disability insurance Health insurance Paid time off Relocation assistance Vision insurance

As an Assistant Manager at Enoteca, you will play a vital role in ensuring the smooth operation of our restaurant. Your responsibilities will include: • Assisting in managing daily business operations and maintaining a high standard of service quality., • Supporting senior management in implementing business strategies and achieving company goals., • Overseeing staff scheduling, training, and performance evaluations., • Ensuring customer satisfaction by addressing any concerns and enhancing the dining experience., • Collaborating with the kitchen and front-of-house teams to maintain seamless service., • Monitoring inventory levels, ordering supplies, and managing cost controls., • Upholding health and safety standards in line with regulatory requirements. The ideal candidate will have strong leadership skills, excellent organizational capabilities, and a passion for delivering exceptional hospitality. Experience in a similar role within the restaurant industry is preferred. Join us and contribute to creating memorable experiences for our guests.

Licensed Walking Tour Guide Location: New York City Job Type: Full-Time / Part-Time Compensation: $18 – $25 per hour + tips (Licensed guides may start higher. For those without a license, we provide assistance in obtaining one.) About Us We are a fast-growing NYC tour company dedicated to creating unforgettable experiences for visitors. Our walking tours highlight the history, culture, and hidden gems of New York City. We are looking for energetic, personable, and knowledgeable individuals to join our team as Walking Tour Guides. Job Responsibilities Lead engaging and informative walking tours for groups of visitors (domestic and international). Share historical facts, cultural insights, and fun stories in a clear and entertaining way. Ensure the safety, comfort, and satisfaction of all tour participants. Answer questions and provide recommendations for dining, shopping, and attractions. Represent the company professionally and maintain excellent customer service. Handle group logistics, including time management and crowd control. Requirements Strong communication and public-speaking skills. Friendly, outgoing, and confident personality. Passion for history, culture, and storytelling. Ability to walk and stand for extended periods. Punctual, responsible, and reliable. Tour Guide License: Preferred: NYC Sightseeing Guide License (required by law for paid tours). If you do not have one, we will guide you through the licensing process and cover assistance for preparation. Preferred Qualifications Previous experience in tourism, hospitality, theater, or education. Multilingual skills (Spanish, French, Italian, Mandarin, etc.) are a plus. Familiarity with NYC neighborhoods, landmarks, and history. Compensation & Benefits Hourly Pay: Licensed guides: $22 – $25/hour + tips. Trainee/non-licensed guides: $18 – $20/hour + tips (while obtaining license). Performance-based incentives and bonuses. Flexible scheduling options. Growth opportunities within the company. Free or discounted access to partner attractions.

Assistant Manager (Front-of-House) – Asian Restaurant | Jersey City, NJ Bilingual English/Chinese Preferred | Full-Time | 4,000 sq ft Full-Service Restaurant About the Company We are a fast-growing Asian fusion / Sichuan-American restaurant group with multiple large-format locations across New Jersey. Our Jersey City restaurant is a 4,000 sq ft full-service, high-volume operation with a full bar and a diverse customer base. We are seeking a Front-of-House Assistant Manager to support day-to-day operations. This is a FOH-only role — no kitchen management, no ordering, no inventory responsibilities. ⭐ Key Responsibilities (Front-of-House Only) • Support the General Manager with daily FOH operations, • Maintain strong hospitality standards and ensure excellent guest experience, • Handle customer questions, complaints, and service recovery, • Supervise FOH team members (hosts, servers, bussers, bar staff), • Assist with FOH opening and closing procedures, • Oversee dining room flow, table turns, cleanliness, and atmosphere, • Manage takeout & delivery pickup operations (UberEats), • Assist with POS, order accuracy, and cash handling, • Serve as the on-duty floor lead when GM is off-site, • ❌ This Role Does NOT Include (Important), • No back-of-house or kitchen management, • No ordering or supplier communication, • No inventory or food cost control, • No recruitment or onboarding responsibilities, • No staff training or scheduling, • No cooking or food prep, • ➡ This is a pure FOH leadership position., • ⭐ Qualifications, • 1+ year experience as Shift Leader, FOH Supervisor, Assistant Manager, or similar, • Strong communication and guest-service skills, • Reliable, professional, and comfortable in a fast-paced environment, • Ability to lead and support FOH staff, • Evening & weekend availability required, • Preferred / Bonus Skills (SEO Keywords Included), • Bilingual English/Chinese (Mandarin or Cantonese) – preferred but not required, • Experience in Asian cuisine, high-volume dining, or full-service restaurants, • Familiarity with bar operations is a plus, • Benefits, • Weekly pay, • Staff meal provided, • Stable and supportive work environment, • Growth path to General Manager, • Opportunity to work within an expanding multi-unit restaurant group, • ⭐ Schedule, • Full-time, • 5–6 days per week, • Evening & weekend shifts required

We are looking for a dedicated and experienced Floor Supervisor to oversee daily front-of-house operations and ensure exceptional guest service. With 5–10 years of supervisory experience and a Food & Beverage certification, you will be responsible for maintaining service standards, supporting staff, and ensuring smooth workflow throughout the venue. Key Responsibilities Supervise and support front-of-house staff during daily operations. Ensure excellent customer service and handle guest inquiries or concerns. Monitor floor activities to maintain smooth service flow and timely table turnover. Conduct staff briefings, delegate tasks, and ensure proper shift coverage. Train new employees and reinforce service standards for the team. Coordinate with kitchen, bar, and management teams for seamless operations. Ensure compliance with food safety, hygiene, and workplace safety standards. Assist with inventory checks, supply ordering, and stock control. Oversee cash handling, POS transactions, and end-of-shift procedures. Maintain cleanliness and organization across the dining area. Qualifications 5–10 years of supervisory or team-lead experience in hospitality. Valid Food & Beverage certification. Strong communication, leadership, and conflict-resolution skills. Solid understanding of restaurant operations and customer service standards. Ability to multitask in a fast-paced environment. Preferred Skills Experience training and developing staff. Knowledge of scheduling and basic reporting. Familiarity with POS systems and floor-management tools.

Job description & requirements Medical Coders (Mid-Level) AIMRRA is seeking multiple Mid-Level Medical Coders for one of our staffing agencies. The Coders are primarily responsible for reviewing health information. The coder reviews medical records for specific criteria and validates the submission of code year sets from selected organizations to the government and commercial clients. The position requires review of protected health information and must maintain strict confidentiality when addressing or referring to such records. The coders must have the ability to use a variety of office equipment and computer software, and to work independently. The candidate(s) will be hired as an employee up to 40 hours per week (flexible scheduling). The job title and salary for this position will be determined based on the candidate’s relevant experience and the results of a standardized coding assessment. Candidates must achieve a passing score on the assessment before their application can be further considered. Responsibilities: Most of the coding will be done by the Mid-Level Coders. The Mid-Level Coders will be involved from intake through abstraction. Mid-Level Coders with education of proper coding that is aligned to general industry practices. Analyze protected health information according to project-specific rules. Participate in the Intake Process of records. Assign ICD-10-CM codes according to the guidelines as defined by the AMA. Discuss project-related discrepancies with Team Lead(s). Maintain coding credentials and continuing education hours. Possess and maintain a current and comprehensive understanding of coding rules, changes, and guidelines as defined by the AMA. Qualified Candidate: Must possess a minimum experience or knowledge in abstracting and ICD-10 coding of general acute hospital (inpatient and outpatient). Knowledge in anatomy and physiology, pathology of disease, and medical terminology required. Ability to write appropriate correspondence and effectively communicate with other members of our team’s personnel, clients, and customers as necessary. Must be able to work independently with little or no supervision. Licenses/Certification: All coders must have experience in abstracting ICD-10 (blended HCC model) coding and have one or more of the following certifications: Certified Risk Adjustment Coder (CRC) Certified Professional Coder (CPC) Required Travel No required travel Applicant Location US residents only

The Flatiron Remedy Concierge provides exceptional guest service and supports clients throughout their wellness experience. This role focuses on delivering a warm, professional, and hospitality-driven environment while assisting with service coordination, product knowledge, and overall guest satisfaction. Candidates must have prior experience in health & wellness and hospitality, and meet the minimum age requirement. Key Responsibilities: Greet guests warmly, check them in, and provide an overview of available wellness services. Assist clients in understanding treatments, remedies, and wellness products offered at the facility. Maintain a clean, calm, and inviting reception and service area. Manage scheduling, appointment bookings, and service coordination using the facility’s systems. Provide personalized recommendations based on client needs and wellness goals. Ensure excellent customer service from arrival to departure, addressing questions or concerns professionally. Support staff and practitioners by preparing rooms, organizing supplies, and maintaining cleanliness. Promote membership options, packages, and retail products. Handle payments, receipts, and basic administrative tasks. Uphold high standards of confidentiality, professionalism, and guest care. Qualifications: Minimum age: 25 years old. Experience in health and wellness, spa, fitness, or hospitality environments required. Strong customer service and communication skills. Professional, warm, and client-focused demeanor. Ability to multitask in a calm and organized manner. Comfortable working in a wellness-focused environment. Basic computer or POS experience preferred. Ability to work part-time, including weekends or evenings if required.

Job description: Position: Barista (Friday–Monday) Social House Café — a vibrant Williamsburg café known for quality coffee, great food, and a relaxed atmosphere — is hiring a reliable Barista. Schedule & Availability: Must be available 7:00 a.m.–7:00 p.m. for scheduling needs You will only be scheduled for up to 8 paid hours per day Meal break: 30 minutes (unpaid) Pay: $17.50/hr. with valid NYC Department of Health Food Protection Certification (up to $25/hr. with tips) What We’re Looking For: • Minimum 2 years barista experience, • Expertise in latte art — must consistently pour multiple designs (rosettes, tulips, hearts, etc.) with precision, • Cafe opening and closing experience, • Confidence using manual espresso machines and dialing in shots, • Strong knowledge of coffee, brewing methods, and specialty drinks, • Ability to prepare light café food, • Excellent customer service, communication, and teamwork, • Reliability, punctuality, and a positive attitude, • Prepare espresso drinks, teas, and specialty beverages (latte art is expected in every pour), • Cook and plate lite café-style food, • Maintain a clean, organized, and fully stocked café, • Engage warmly with customers to create a welcoming environment, • Assist with POS transactions, restocking, and inventory, • Support catering/events, bus tables, and run food as needed, • Clear communication with customers and coworkers, • Ability to lift up to 50 lbs, bend, reach, and climb stairs, • Comfortable standing for long periods Why Join Social House Café? We’re a community hub where baristas showcase both their craftsmanship in latte art and food presentation, and their genuine hospitality. If you’re passionate about quality, creativity, and connection, this is the place for you. Job Type: Full-time Benefits: • Employee discount, • Paid orientation training Education: High school or equivalent (Required) NYC Dept. of Health Issued Food Protection Certification Work Location: In person

Hook & Reel is looking for an experienced Bartender to join our Bronx, NY team! For immediate consideration and on-the-spot hiring, please stop by our restaurant during business hours with a copy of your updated resume. (Any time before 3:00pm on Mondays and Thursdays-Saturdays) Address: 236 E 161st St, Bronx, NY 10451 What to expect: Mixing and serving a variety of drinks, including cocktails, beers, and non-alcoholic beverages, according to customer preferences and standard recipes. Providing exceptional customer service by engaging with patrons, offering recommendations, and ensuring a positive experience for all guests. Maintaining cleanliness and organization of the bar area, including regular cleaning of surfaces, glassware, and equipment, as well as restocking inventory as needed. Fast paced, fun and collaborative team and working environment Participation in employee engagement initiatives and recognition programs Opportunities for professional development Qualifications 1-3 years of experience in Bartending Restaurant/Hospitality experience Customer Service experience Employee Perks/Benefits Employee Restaurant Discount (30% off!) Flexible Working Hours Job Types: Full-time, Part-time About Hook & Reel: Born in the South where a feast means getting messy with friends, the seafood boil has been bringing people together for ages. At Hook & Reel our signature boil forks over bold flavors with a genuine, down-home feel. But eating seafood is only part of the fun. Everything tastes better elbow-to-elbow with friends, swapping stories over music, getting down and dirty and eating with your hands – all with a cold drink at the ready, ‘cause that spice ain’t no joke. We set out to share the saucy spirit of the boil with folks everywhere – testing our very own recipes, inspired by fiery Cajun home cooking. The Hook & Reel seafood boil dishes up the “reel” deal – the full backyard boil experience and flavor, with a twist. It’s a party, so we always laugh loud, and eat big. Job Types: Full-time, Part-time Pay: From $11.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person

Chef de Cuisine (CDC) The Chef de Cuisine will help shape the identity of our culinary program from day one. This leader will oversee kitchen operations, uphold the chef’s creative vision, manage ordering and scheduling, and foster a supportive, high-performance kitchen culture. Ideal candidates bring: • 3–5+ years of NYC kitchen leadership experience, • Strong culinary technique and organizational skills, • A calm, positive presence and commitment to team development, • Passion for elevated small plates and thoughtful, seasonal cooking

CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

We are looking for 5 housekeeping Supervisor The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure cleanliness, order, and comfort throughout the facility. This role involves supervising housekeeping staff, inspecting rooms and common areas, maintaining inventory of cleaning supplies, and ensuring that all cleaning and sanitation standards are met. Key Responsibilities: Supervise, train, and schedule housekeeping staff. Inspect guest rooms, hallways, and public areas to ensure cleanliness and proper maintenance. Assign daily cleaning tasks and ensure they are completed efficiently and on time. Monitor inventory levels of cleaning supplies and linens; place orders when necessary. Handle guest complaints or special requests in a professional and timely manner. Ensure compliance with health and safety regulations and company policies. Assist in hiring and onboarding new housekeeping staff. Prepare daily reports and communicate effectively with management and other departments. Conduct periodic deep-cleaning projects and organize cleaning schedules. Qualifications: High school diploma or equivalent (Hospitality or related course a plus). Minimum of 2 years of housekeeping experience, including at least 1 year in a supervisory role. Strong leadership and communication skills. Excellent attention to detail and organizational skills. Ability to work flexible hours, including weekends and holidays. Knowledge of cleaning chemicals, supplies, and safety procedures.

HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.