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Job Description Our Medical Receptionist / Scheduler will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments and communicating with patients via multi-line phones, email and patient portal. This role works in a collaborative relationship with the front desk team as well as with other departments and employees. Hours - Monday - Friday 7 a.m. - 4 p.m. with occasional weekends and holidays. We are offering a $1000 sign on bonus with this role! Job Duties: * Patient Communication & Support * Answer and direct incoming calls; assist patients as needed. * Greet and check in visitors; determine the purpose of visit and direct to appropriate staff. * Schedule, confirm, and follow up on patient appointments and physician referrals. * Administrative & Recordkeeping * Compile, update, and maintain medical charts, reports, and correspondence. * Conduct patient interviews to complete insurance, privacy, and intake forms. * Insurance & Payment Processing * Verify insurance coverage; collect co-pays and ensure proper documentation. * Familiarity with PracticeEdge or eIVF systems is a plus, but not required * Coordination & Workflow Management * Facilitate smooth communication between the lab, physicians, and clinical staff. * Maintain adherence to patient care standards and HIPAA privacy regulations. Education/Experience: • High School Diploma or equivalent required; Bachelor's degree preferred, • At least one year of medical administrative experience required ???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee-only healthcare coverage option is also available. ????️‍????️‍????️‍???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family. ???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most. ???? Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose! ???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years. ???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being. ???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck. ???? Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable! ???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development. ???? Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness. ???? Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them. ???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.