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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview: The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview: The Business Travel Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Conduct Outside sales calls 2-3 days per week, • Business development, • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Gates Hotel South Beach is a boutique, lifestyle hotel offering guests an authentic and unconventional experience. Located at 2360 Collins Avenue at 23rd Street, this contemporary, full-service hotel features newly built guestrooms and is set directly across the street from the Atlantic Ocean and convenient to all that South Beach has to offer. All 235 guest rooms are newly renovated with modern amenities. Overview: The Assistant Restaurant Manager is responsible for coordinating, supervising and directing all aspects of one F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience., • 2 years Catering and Event experience, • 1 year Room Service experiencePhysical requirements:, • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times.

Overview The primary responsibility of this position is analysis of revenue maximization efforts for the assigned property through monitoring of group and transient business thresholds, to ensure maximization of revenues and growth verses that of the competitive set. Recommend and coordinate pricing and positioning for hotels in conjunction with Pyramid Revenue Management standards in concert with brand requirements. Supply critical analysis on the effect of short and long range decisions effecting, occupancy, average rate and rooms profit goals. Analysis of city events, market conditions and activities and capitalize on the demand these generate. Identify new revenue opportunities and effectively communicate sales strategy and pricing to strategy team. This leadership role has overall responsibility to create, identify, develop and implement revenue management strategies for all segments within the hotel. Overall, the Director of Revenue Management is accountable for: • Proactively review and analyze inventory and rate management., • Ensure group inventory and cut-off dates are managed according to demand., • Manage and maintaining groups and transient inventory controls., • Forecasting: Prepare all weekly, monthly, rolling forecasts and budgets., • Contribute to the development and implementation of revenue generating strategies in conjunction with the annual marketing plan., • Ensure that all revenue management related systems are accurately maintained., • Provide training to other hotel team members on revenue management procedure and principles as needed., • Provide weekly/monthly/annual analysis and reporting for effective communication to Regional Field teams including VP/MD and RDSMS as well as Corporate staff. ( Inclusive of Group Pace and Transient Trends), • Champion 3rd party channels and establish relationships with all market managers., • Effectively evaluate market demand by utilizing turndown, property/brand diagnostics, CRS/GDS reports and STR data., • Attend property staff meeting and other pertinent property specific meetings., • Review all competitive shops on a consistent basis and identify selling strategies and market trends., • Review demand calendars, convention calendars and city event calendars for market intelligence of all demand generators., • Work with front office management to ensure the sell out strategies are in place, and that all systems are in balance., • Insure maximum utilization of all brand systems and act as liaison leader with regional brand revenue manager., • Conduct weekly Revenue management meetings based on Pyramid standard operating procedures., • Provide displacement analysis for group and contract business, as needed, to determine impact the potential business will have on REV PAR., • Analyze past and present trends with recommendations for future strategies. Responsibilities * Minimum of 3 years of experience as a Director of Revenue Management within a hotel environment, with demonstrated career progression and a track record of exceptional performance. * Strong analytical and strategic thinking skills, with the ability to translate data into actionable strategies. * Proven success in managing revenue optimization for both transient and group segments, including large group business. * Experience working in an airport hotel or similar high-volume, group-driven environment strongly preferred. * Advanced knowledge of revenue management systems, automated tools, and reporting platforms; proficiency with Microsoft Office Suite and related software. * Excellent attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment. * Strong collaboration and communication skills, with the ability to partner effectively with sales, marketing, and operations teams. * Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred. PI9bf34fc2ad6e-25405-38657485

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Food & Beverage Supervisor. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and is home to Arlo Hotels’ latest property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There is a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that converts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness room, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. The role of the Food & Beverage Supervisor is to assist and support the Restaurant Manager(s) in the overall operations of the Food & Beverage outlets. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations, • Honesty & Integrity, • Delivers outstanding service and creates memorable experiences., • Coordinates and multi-tasks job duties in an active environment SPECIFIC DUTIES • Assists Restaurant Manager(s) in training and developing management and staff., • Develops training documents, menu descriptions and service documents for front of house staff., • Discuss hiring needs with Restaurant General Manager and People Services., • Coordinate interviews with applicants as necessary., • On boards and creates training programs for new hires., • Prepare daily and seasonal staff training classes., • Design and implement new tools and procedures to improve service as necessary., • Lead pre-shifts daily to make sure staff is aware of all company-wide news, HR updates, and restaurant menu additions., • Handle all guest relations issues when guests call ie. chargebacks, staff issues, lost items, etc., • Ensure that all health department standards are being upheld daily., • Ensures a high level of guest satisfaction and cultivates return business., • Develops and upholds restaurant standard operating procedures., • Meets guests and develops relationships to manage the restaurant from a promotional angle., • Develops and upholds restaurant standard operating procedures., • Upholds all People Services best practices., • Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook., • Acts as an ambassador to Arlo Hotels Culture. REQUIREMENTS: Certifications: • Florida Food Handler Manager Certification Knowledge: • Minimum two (2) years of experience in F&B roles. Physical Abilities: • Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance., • Reaching overhead and below with the knees, including bending, twisting, pulling and stooping

Job Description Position: F&B Manager SUMMARY DESCRIPTION: Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic F&B Outlet Manager. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. The role of the Food & Beverage Manager is to assist and support the Restaurant General Manager(s) in the overall operations of the Food & Beverage outlets. RESPONSIBILITIES AND AUTHORITIES: * Always treat guests with courtesy and respect in a variety of situations * Honesty & Integrity * Delivers outstanding service and creates memorable experiences. * Coordinates and multi-tasks job duties in an active environment SPECIFIC DUTIES: * Assists Restaurant General Manager(s) in training and developing management and staff. * Schedules some or all front of house departments. * Submits and verifies payroll for front of the house staff. * Develops training documents, menu descriptions and service documents for front of house staff. * Discuss hiring needs with Restaurant General Manager and People Services and assists in the interviewing and hiring process. * Coordinate interviews with applicants as necessary. * On boards and creates training programs for new hires. * Prepare daily and seasonal staff training classes. * Design and implement new tools and procedures to improve service as necessary. * Lead pre-shifts daily to make sure staff is aware of all company-wide news, HR updates, and restaurant menu additions. * Handle all guest relations issues when guests call ie. chargebacks, staff issues, lost items, etc. * Ensure that all health department standards are being upheld daily. * Has awareness and understanding of the restaurant P&L and implements plans to increase profit margin by controlling labor and operating costs. * Ensures a high level of guest satisfaction and cultivates return business. * Develops and upholds restaurant standard operating procedures. * Meets guests and develops relationships to manage the restaurant from a promotional angle. * Develops and upholds restaurant standard operating procedures. * Upholds all People Services best practicesas it pertains to coaching, counseling, disciplinary, hiring, and terminations. * Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook. * Acts as anambassadorto Arlo Hotels Culture. REQUIREMENTS: Certifications: * Florida Food Handler Manager Certification Knowledge: * Minimum two (2) years of experience in F&B Management or similar roles. Physical Abilities: * Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance. * Reaching overhead and below with the knees, including bending, twisting, pulling and stooping • Other reasonable responsibilities assigned by Leadership.

Job Description F&B Operations Manager Job Summary: As the Food & Beverage Operations Manager, you will oversee the day-to-day operations of our food and beverage services at the hotel, including all restaurant outlets and the banquet department. You will ensure we provide high-quality dining experiences that exceed guest expectations. You will work closely with kitchen and front-of-house staff to optimize operations, enhance profitability, and maintain our reputation for outstanding service. You will also be responsible for managing staff, budgeting, and implementing marketing strategies to achieve organizational goals. Key Responsibilities: Operational Management: Oversee daily operations of all food and beverage outlets to ensure compliance with company standards and local regulations. Implement and maintain standard operating procedures for service excellence and food quality assurance. Monitor and analyze operational performance metrics to identify areas for improvement and optimize efficiency. Staff Management: Recruit, train, and supervise food and beverage staff, fostering a positive and productive team environment. Schedule staff to ensure adequate coverage and service levels during peak times. Conduct regular performance evaluations and provide ongoing coaching and development opportunities. Financial Oversight: Develop and manage budgets, forecasting, and financial reports to ensure profitable operations. Monitor inventory levels and control costs by managing purchasing and waste. Identify and implement strategies to enhance revenue, including menu pricing, promotions, and events. Guest Experience: Ensure that guests receive excellent service and that all concerns are addressed promptly and professionally. Gather feedback from guests to continuously improve service quality and overall dining experience. Collaborate with the culinary team to develop innovative menus that align with market trends and customer preferences. Marketing and Promotion: Plan and execute marketing strategies to promote food and beverage offerings, including special events and seasonal menus. Manage social media and online presence for food and beverage outlets to enhance brand visibility and customer engagement. Compliance and Safety: Ensure compliance with health and safety regulations, licensing, and food safety standards. Conduct regular inspections to identify maintenance and safety issues and ensure prompt resolution. Banquet Department Oversight: Oversee the planning and execution of all banquet and catering events, from small private parties to large-scale conferences. Coordinate with clients to understand their needs and ensure seamless delivery, from menu selection to setup. Manage banquet staff scheduling, training, and performance to maintain high standards of service. Monitor banquet department financial performance, including budgeting, cost control, and profitability. Qualifications: Bachelor’s degree in hospitality management, Business Administration, or a related field. years of experience in food and beverage operations, with a focus on management roles. Strong leadership skills with the ability to motivate and develop a diverse team. Excellent communication and interpersonal skills to interact effectively with guests and staff. Proven financial acumen with experience in budgeting, forecasting, and cost control. Knowledge of health and safety regulations relevant to food and beverage operations. Proficiency in POS systems and MS Office Suite. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional development and career advancement. A dynamic and supportive work environment fostering creativity and teamwork.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of "up-scale" food service operations, • Two years management experience in hotel or free standing "quality" food service operation, • Certification as "Food Service Manager" or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description Job Title: Guest Services Manager Department: Front Desk Reports To: Director of Rooms FLSA Status: Exempt SUMMARY: The Guest Services Manager is responsible for enhancing and improving our hotel’s experience by providing outstanding service to our guests. Provides hands on management style, by providing training to new hires and staff, taking and assisting with reservations, excellent customer service, being a team player and having a positive attitude. Also provides support to the General Manager through oversight of front desk duties and assignments. RESPONSIBILITIES: • Greet all guests, vendors, and visitors professionally, and with a smile., • Monitor competitor hotel daily/weekly rates and coordinates (with General Manger) upcoming hotel rate adjustments., • Development of weekly front desk schedules and for approving front desk PTO requests., • Inspect guest rooms (if needed and requested by the General Manager or housekeeping supervisor)., • Assist with accounting issues that arise with guest invoices., • Assist with guest complaints and resolution of issues (as possible)., • Process guest check-in and check-out in accordance with hotel policy and procedures., • Make and confirm guest reservations., • Answer phone professionally and cordially., • Assist guests with special requests including room placement when possible., • Share hotel amenities and special features with guests., • Process all payment types e.g. charges, cash, checks, debit or credit cards., • Coordinate with Housekeeping Department to track room readiness and communicate guest concerns if necessary., • Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a friendly and respectful manner., • Assist in completing required Front office reports., • Keep General Manager and Director of Front Desk informed of any guest issues or concerns., • Report suspicious activity to General Manager and law enforcement when deemed necessary., • Follow and implement rules and regulations as per hotel Standards., • Flexible to cover varying shifts, as needed., • Attend Resume meetings, • Daily check of OTA Platforms and respond to guest(s) reviews., • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • One - three years of employment as a Guest Services Manager in a luxury hotel or resort environment., • Knowledge or Microsoft Office and hotel software., • Knowledge of hotel operations and procedures., • Excellent customer service skills., • Outstanding interpersonal and communication skills., • Ability to work well under pressure., • Ability to handle difficult customer situations., • Strong organizational and problem-solving skills., • Ability to speak, read and write English. Spanish speaking proficiency is a plus., • Ability to act professionally and remain impartial in all circumstances regarding guests and employees., • Ability to work flexible hours, including evenings and weekends., • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job DescriptionCompany Description We are looking for a Restaurant General Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Under the general guidance of the Hotel Manager, the Restaurant General Manager is responsible for leading all Food & Beverage operations for their restaurant with energy, motivation and commitment to deliver outstanding experience-led service with excellent financial results. You’ll play a key role in introducing Delano Miami Beach’s new dining offerings as we aim to position ourselves as a premier F&B destination in Miami, attracting a diverse clientele and creating memorable experiences. Job Description What you'll do... • Establish, monitor, and manage budgeted revenue and net operating income, ensuring the budgeting process is accurate and efficient., • Develop and implement action plans, providing guidance and support to the restaurant/bar/outlet teams to achieve or exceed budgeted revenue and net operating income targets., • Ensure adherence to labor and expense guidelines to maintain budgeted costs and optimize profitability., • Institute and oversee service and product upgrades to maintain the restaurant's competitive edge in the market., • Lead and manage all F&B team members, providing effective supervision and fostering a positive work environment – inspiring and motivating your team every step of the way., • Select, train, and develop all restaurant staff, exercising discretion in hiring, performance reviews, disciplinary actions, and terminations in line with company policies., • Develop and enforce restaurant-specific policies and Standard Operating Procedures (SOPs), including health and safety procedures and training programs., • Promote exceptional guest satisfaction across all restaurant operations and implement guest recognition programs to encourage loyalty., • Foster a strong community presence by re-establishing the restaurant's identity locally and building connections with the neighborhood., • Stay focused on achieving brand goals and ensure restaurant operations align with these objectives., • Collaborate regularly with hotel leadership teams to ensure seamless and efficient restaurant operations., • Liaise with the head office teams to align on brand standards, trends, and direction, while building strong partnerships with brand and corporate stakeholders., • Prepare and submit required reports on time, including payroll, revenue, team member schedules, and quarterly action plans., • Conduct regular department meetings to discuss goals, performance, and improvement strategies., • Participate in long-term planning and contribute to ongoing initiatives that promote continuous improvement within the restaurant., • Ensure compliance with all relevant local liquor laws, health and sanitation regulations, and other legal requirements related to food and beverage operations., • Monitor and manage divisional matters related to employment laws, ensuring compliance with federal, state, and local regulations., • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for everyone on the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service. Qualifications What we're looking for... • At least 5 year of experience in a senior food & beverage role, preferably within a lifestyle brand. Resort and international experience preferred., • Proven track record of successful hotel and/or restaurant openings with sustained success well beyond the opening phase., • Flexibility in working hours is required., • You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them., • You combine analytical and methodical thinking with high attention to detail and a solution-focused approach., • Strong knowledge of health department rules and regulations, liquor laws and regulations, • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. You prioritize and adapt to the changing needs of the operation., • You’re a great communicator – both verbally and written – and a great listener. Fluent in English and Spanish strongly preferred., • You have a passion for hospitality, you inspire an enthusiastic guest-centered approach., • You can turn any situation around into a positive experience for all, guests and team alike., • You think big and encourage your team to believe., • You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self., • You are able to easily identify and utilize emerging trends and technology to generate revenue., • You exhibit a professional attitude, diplomacy and an ability to handle difficult situations., • You are highly responsible, reliable and ethical. A reputation for honesty and integrity. Additional Information What’s in it for you… • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand., • The chance to challenge the norm and work in an environment that is both creative and rewarding., • Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Restaurant Manager, AVA, Coconut Grove will be responsible for managing and supporting daily operations. Oversight of floor management and employee development, inventory management, supply purchases, and guest satisfaction are top priorities. Performance will be measured by consistent delivery of results while upholding company standards, expectations, and following systems. Holidays, late nights, and weekend hours are required. This position will report to the GM. RESPONSIBILITIES: • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Positively handle guest requests and accept feedback with grace., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Must understand how to use basic computer applications and POS systems., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision-making capability while protecting the restaurant/company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Follow company guidelines to effectively manage labor., • Achieve restaurant financial goals as specified to applicable area of responsibility., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Participate in weekly reports (sales, product mix, expenditures, general operations) for review with the GM/management team and the Head of Mixology. Should be present in all management meetings for all floors and venues., • Collaborate closely with HR to ensure leadership through Performance Management, including ongoing coaching and progressive management techniques. This responsibility fosters a positive work environment and ensures staff development and accountability., • Responsible for DOH compliance, • Oversee all new hires and their training schedules, physically training all new team members when leads are unavailable, • Responsible for all products in and out of the building and ordering/stocking the products for all venues in the building Requirements/Qualifications: • Minimum of 5 years fine dining/upscale luxury experience as a Restaurant Manager or AGM is required in a high-volume restaurant setting., • Bachelor’s degree in business administration, hotel administration or related field of study or any equivalent combination of education and/or experience is desirable., • Pre-opening experience is desirable., • Previous experience with luxury dining service standards are required., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback, • Certifications: Certification in Mixology and/or Bar Management is highly desirable. Must have food handler’s certification and be compliant with all local, state, and federal regulations regarding alcohol service and health standards., • Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with Point of Sale (POS) systems, preferably Toast. Ability to quickly learn and utilize new software and technology related to inventory management, scheduling, and reporting., • Interpersonal Skills: Excellent communication skills, both verbal and written. Ability to lead and motivate a team, resolve conflicts effectively, and maintain strong working relationships with staff, management, vendors, and customers., • Leadership Skills: Demonstrated ability to manage and train staff, including organizing, prioritizing, and scheduling work assignments. Experience in performance management, coaching, and developing employees., • Operational Knowledge: In-depth knowledge of bar operations, including inventory management, menu development, cost control, and compliance with all health and safety regulations., • Financial Acumen: Ability to manage budgets, understand financial reports, and take appropriate actions to achieve financial goals., • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to make quick decisions in a fast-paced environment., • Flexibility: Must be able to work a flexible schedule, including nights, weekends, and holidays as required by the business needs., • Attention to Detail: Exceptional attention to detail in all aspects of bar management, from customer service to inventory, and compliance with legal regulations., • Initiative: Proactive in identifying areas for improvement and implementing changes to enhance operational efficiency, customer satisfaction, and team performance., • Creating “best practices” and SOP’s for teams to follow Other Skills and Knowledge: • Punctuality and regular and reliable attendance. Must be able to work days, nights, weekends and holidays, • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to be in warm (hot) weather conditions throughout shift, • High-volume music played throughout shift

Job Description POSITION PURPOSE: Supervises the food and beverage team in the member clubhouse. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Liaise with Director of Operations and Clubhouse Manager to ensure seamless operation of member clubhouse dining room., • Train and evaluate member clubhouse staff., • Conduct walkthroughs of facilities to ensure that all support areas of member clubhouse are neat, organized and in compliance with all established and approved set ups., • Ensure supplies for area are maintained to established par levels and within the specified budgets for respective line items., • Ensure all member clubhouse staff is in compliance with all standards of operation and member interactions., • Maintain sections in the dining room to be sure all tables are being serviced according to our standards., • Ability to coach and motivate team to achieve stated revenue and member satisfaction goals., • Participate in monthly departmental meetings providing feedback on accomplishments and opportunities., • Ensure members are following protocol i.e. hat and cellphone policy, monitoring member behavior and following TIPS training processes and procedures., • Conducting smooth and efficient last call., • Monitoring the daily checklist to be sure all side jobs are completed in a timely manner., • Keep management informed of any challenges. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Demonstrated team building experience, • Knowledge of computer operating systems, • Ability to work outdoors SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to remember, recite and promote service offerings, • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs. at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs)– up to 40 lbs. Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic, fabric. Metal) Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent required. EXPERIENCE One to two years of experience. Licenses or certificates preferred. Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships. Essential Responsibilities • Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager., • Work with the Supervisor frequently to stay close to the operation., • Work at the busiest times including evenings, weekends, holidays while properly leading the team., • Track hotel parking validations for reimbursement and integrity purposes., • Understand and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance., • Demonstrate the ability to positively move the metrics for forecasting, productivity, claims, guest service and turnover., • Understand the contractual agreement with the hotel and recognize ways to maximize additional revenue opportunities for both Evolution and the client., • Understand the client’s service standards, motto, values, and hotel "lingo" while incorporating Evolution’s core values., • Develop cohesive working relationships with the client’s employees., • Understand what objectives are important to the client and ensures the entire team is focused on exceeding expectations., • Treat clients, team members and third-party vendors with courtesy, respect, and dignity., • Practice preventative safety procedures daily as set forth by Evolution and the client., • Report all claims, accidents, and incidents to HR (Human Resources) and the Area/Regional VP immediately, while handling appropriately, with urgency, care, and concern., • Meet the required Quality Assurance shop thresholds for completion and scores as outlined in the QA Performance policy and audit., • Manage uniform and ticket inventory., • Work with the Area/Regional VP to forecast and plan for seasonal variances in business to ensure proper staffing levels., • Adhere to Evolution’s employment and payroll policies and procedures to limit exposure to employment claims and litigation., • Review and submit completed and accurate payroll to Corporate on a bi-weekly basis and not to exceed 50% of weekly revenue., • Work with the Talent Acquisition team to recruit new talent that can be future leaders at Evolution., • Ensure that each new team member is fully onboarded in our HRIS and fully trained prior to working on the ramp., • Recognize exceptional performance and provides opportunities for top performers to learn and grow., • Identify high performing team members for Crescendo Academy and Crescendo Leadership developmental Programs., • Associates Degree, High School Diploma or GED required, or relevant working experience., • Experience in valet parking., • Valid US Drivers License., • 2+ years in a management position., • Experience with HRIS platforms, such as ADP., • Strong customer service and client relationship skills., • Excellent oral and written communication skills., • Strong technology proficiency., • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy., • Ability to collaborate effectively and work as part of a team.

Job Description Food & Beverage Manager / Guest Services Manager - Hybrid position: We’re looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere to brand, hotel and health standards. This is not an office position and requires candidate to “Manage by Walking Around”. We require strong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/Simphony POS experience is a plus. Responsibilities include: • Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets., • Must be Trained to assist at front desk during off-peak hours or when needed., • Trained and ready to fill in for any F&B position or shift that is needed., • Support other Departments on peak hours or when needed., • Hiring, training, supervising, scheduling of all F&B staff., • Developing staff for future promotions within F&B., • Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance., • Planning, coordinating and distributing the work among all F&B personnel., • Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image., • Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations., • Maintain standards of food and beverage quality and guest service quality., • Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget., • Contribute to the profitability and guest satisfaction perception of other hotel departments., • Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel., • Maintain inventory control procedures and reporting., • Inventory, Cost Control, ordering food, beverage and supplies within department’s budget., • Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations., • Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions., • Receive departmental related guest concerns and ensures corrective action is taken., • Ability to communicate effectively with guests and fellow team members., • Commitment to deliver excellent services and quality to every guest and every task, every time., • Ensure OSHA, ADA and Health policies are adhered to., • Others that may have not been included on this list. • $1,000 Sign-on bonus to OnQ and/or PEP certified candidate, • Plus, Quarterly Performance Bonus., • Sign-on Bonus payable after successful completion of initial 90-day employment period., • Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job Description Hospitality America is looking for a Front Office Manager to join our team! Front Office Manager Position Summary: The Front Office Manager is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to BRAND standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow. Benefits: • Major Medical, Dental, and Vision Insurance, • Life Insurance, • Legal Shield and Identity Theft Protection, • Accident/ Critical Illness/ Hospitalization Insurance, • Pet Insurance, • Paid Time Off, • 401K after 1 year of employment, • Quaterly Bonus GUEST SERVICE • Maintains guest service as the driving philosophy of the hotel., • Personally demonstrates a commitment to guest service in responding promptly to guests' needs., • Is committed to making every guest satisfied., • Ensures all hotel staff, including new-hires, know all components of the We CARE-Guaranteed and 100% Satisfaction Guarantee (if applicable in the brand), and are trained to meet service standards., • Develops added-value customer service programs., • Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance., • Meets or exceeds hotel guest satisfaction measures., • Acts as manager on duty for hotel and manages front desk operations., • Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems., • Manages human resources functions including recruiting, selection, orientation, training, performance planning and evaluation and pay/reward programs to maintain a qualified front desk workforce., • Maintains a positive, cooperative work environment between staff and management. . Emphasizes employee selection, training and development as way of doing business., • Ensures all hotel employees know hotel objectives., • Ensures personnel files are accurate and comply with both local and federal laws and regulations., • Administers personnel policies fairly and consistently., • Resolves employee grievances in a fair and timely manner., • Ensures employees understand policies, pay procedures, bonus plans and benefits., • Helps develop management talent by acting as a mentor for direct reports., • Ensures completion of training objectives and development plans. Must be a citizen of the United States or possess a valid work permit.We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, disability, or any other protected status. Our company is an equal opportunity employer.

Job DescriptionPOSITION PURPOSE: Support the bartender’s needs in all areas, including but not limited to prep work (cutting and storing fruit, preparing garnishes, portioning batch cocktails, portioning juices, all while operating with FIFO system), maintaining cleanliness to the bar area and BOH staging areas (wiping down the bar, using sanitizer solution, replacing dish machine cleaning solution, washing and polishing all glassware, following weekly cleaning schedule to maintain bar displays to be dust-free and most appealing to the eye. Support the bar staff in providing exceptional service to our guests. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Set up bars with all essential products, glassware, garnishes, as well as rotating all products that may be needed by date and following FIFO., • Maintain the bars to standard and ensure that guest have the best experience possible., • Perform all side work required such as cleaning, stocking, and requisitioning supplies., • Break down bars, making a bottle count, and putting a requisition form together or the following day. Making sure the bar is set up and ready for the next bar shift. Thoroughly clean the bar top, back bar and all supplies/bottles to avoid stickiness and keep the bar area smelling fresh., • Follow all appropriate policies and procedures while constantly striving to improve all standards of operation., • Ensure prompt and courteous service to guests to ensure guest satisfaction. Promptly follow-up on all guest requests and/or complaints. Please know to involve a manager on duty if you are unable to solve the situation in which you are presented with, communicate all situations clearly. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of bar operations, to include appropriate staffing levels, service equipment and guest relations., • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to remember, recite and promote the variety of menu items., • Willingness and ability to taste food & beverage items relevant to the menu., • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare/Never Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs)– up to 40 lbs. Occasional Travel Rare/Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant), • Use of gloves especially when handling ready to consume products, • Back belts for heavy lifting, • Aprons, • Uniform standards as specified per management in F&B Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate required. EXPERIENCE At least 1- 2 years relevant experience in food & beverage service industry. LICENSES OR CERTIFICATES ServSafe Food Handler Certification. TIPS certification. CPR Certification is beneficial. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Our Premier client is looking for an Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE. DUTIES & RESPONSIBILITIES * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Job Description Principle Responsibilities/Position Purpose: Maintain efficient service between kitchen and front of the house. Assist kitchen with set up of line. Sets and clears restaurant tables; stocks all service stations and assist food servers with table service to ensure total guest satisfaction; delivers food and beverage items from kitchen and bar to guest; cleans and maintains work areas to specification. ESSENTIAL FUNCTIONS • Assist with expediting food and delivering food promptly to guest in restaurant., • Quickly and neatly clear dirty table settings and prepare table for resetting., • Promptly and consistently reset all service ware as prescribed., • Quickly and neatly deliver food and beverage items from kitchen and bar to guest., • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., • Wipe down booths and chairs, move tables and chairs, and clean floors as necessary., • Serve guests with beverages, bread and butter to begin their dining experience and replenish as necessary., • Assist server with food & beverage service to ensure guest satisfaction., • Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in, a need will occur for each associate to provide “Excellent Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards., • Folding napkins for all meal periods throughout the day to maintain an adequate supply., • Perform all assigned side work to include replenishing condiments and restocking side stands., • Perform other duties as requested, such as cleaning unexpected spills, handling specialguest requests, greeting and seating guests and ensuring guest satisfaction., • Attend required meetings. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Lifting/Carrying(# lbs) – up to-50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Standards through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Back safety belt with heavy lifting is involved., • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic, fabric)) Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of the appropriate table settings and service ware., • Ability to communicate orally and verbally in English with associates and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage and basic kitchen equipment., • Willingness and ability to taste food items relevant to the menu. QUALIFICATION STANDARDS: EDUCATION Grade school education preferred. EXPERIENCE Prefer 1 year previous food service experience. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionFood Runner Full-TimeJob Description Principle Responsibilities/Position Purpose: Maintain efficient service between kitchen and front of the house. Assist kitchen with set up of line. Sets and clears restaurant tables; stocks all service stations and assist food servers with table service to ensure total guest satisfaction; delivers food and beverage items from kitchen and bar to guest; cleans and maintains work areas to specification. This position will be located in the Living Room. ESSENTIAL FUNCTIONS • Assist with expediting food and delivering food promptly to guest in restaurant., • Quickly and neatly clear dirty table settings and prepare table for resetting., • Promptly and consistently reset all service ware as prescribed., • Quickly and neatly deliver food and beverage items from kitchen and bar to guest., • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., • Wipe down booths and chairs, move tables and chairs, and clean floors as necessary., • Serve guests with beverages, bread and butter to begin their dining experience and replenish as necessary., • Assist server with food & beverage service to ensure guest satisfaction., • Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in, a need will occur for each associate to provide “Excellent Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards., • Folding napkins for all meal periods throughout the day to maintain an adequate supply., • Perform all assigned side work to include replenishing condiments and restocking side stands., • Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, greeting and seating guests and ensuring guest satisfaction., • Attend required meetings. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Lifting/Carrying(# lbs) – up to-50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Standards through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Back safety belt with heavy lifting is involved., • Safety Shoes (slip resistant) preferred SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of the appropriate table settings and service ware., • Ability to communicate orally and verbally in English with associates and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage and basic kitchen equipment., • Willingness and ability to taste food items relevant to the menu. QUALIFICATION STANDARDS: EDUCATION Grade school education preferred. EXPERIENCE Prefer 1 year previous food service experience. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Principle Responsibilities/Position Purpose: Maintain efficient service between kitchen and front of the house. Assist kitchen with set up of line. Sets and clears restaurant tables; stocks all service stations and assist food servers with table service to ensure total guest satisfaction; delivers food and beverage items from kitchen and bar to guest; cleans and maintains work areas to specification. ESSENTIAL FUNCTIONS • Assist with expediting food and delivering food promptly to guest in restaurant., • Quickly and neatly clear dirty table settings and prepare table for resetting., • Promptly and consistently reset all service ware as prescribed., • Quickly and neatly deliver food and beverage items from kitchen and bar to guest., • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., • Wipe down booths and chairs, move tables and chairs, and clean floors as necessary., • Serve guests with beverages, bread and butter to begin their dining experience and replenish as necessary., • Assist server with food & beverage service to ensure guest satisfaction., • Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in, a need will occur for each associate to provide “Excellent Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards., • Folding napkins for all meal periods throughout the day to maintain an adequate supply., • Perform all assigned side work to include replenishing condiments and restocking side stands., • Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, greeting and seating guests and ensuring guest satisfaction., • Attend required meetings. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Lifting/Carrying(# lbs) – up to-50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Standards through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Back safety belt with heavy lifting is involved., • Safety Shoes (slip resistant) preferred SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of the appropriate table settings and service ware., • Ability to communicate orally and verbally in English with associates and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage and basic kitchen equipment., • Willingness and ability to taste food items relevant to the menu. QUALIFICATION STANDARDS: EDUCATION Grade school education preferred. EXPERIENCE Prefer 1 year previous food service experience. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionMr. C Coconut Grove is looking to hire an Assistant Front Office Manager to lead our team of agents and ensure we provide excellent customer service. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS DIRECTOR OF FRONT OFFICE The Assistant Front Office Manager is an integral part of our continued success and will be responsible for managing the Front Office and related areas of operations of the hotel to achieve customer (guest employees, and owners) satisfaction and high standards while meeting and exceeding financial goals. You will be responsible for short and long-term planning and day-to-day operations of the Front Office and related areas. Manages expenses within approved budget constraints. The major areas of responsibility/management include the front office, guest services, reservations, lobby, and valet parking. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Supervise and manage all aspects of front office operations, including guest check-in/check-out, reservations, concierge services, and guest relations., • Provide leadership and support to front office team members, ensuring they deliver exceptional service and uphold brand standards., • Coordinate closely with other departments to optimize guest experiences and ensure efficient hotel operations., • Implement strategies to enhance guest satisfaction and address any issues or concerns promptly and professionally., • Oversee the implementation and maintenance of American Express Fine Hotels and Resorts and FORBES standards throughout the hotel., • Bachelor's degree in Hospitality Management or related field preferred., • Minimum of 2 years of progressive experience in hotel operations, with a strong focus on front office management., • Proven leadership abilities with a track record of managing and developing high-performing teams., • Excellent interpersonal, communication, and problem-solving skills., • Proficiency in property management systems and other relevant software such as Opera., • Commitment to maintaining the highest level of service and luxury standards., • Flexibility to work nights, weekends, and holidays as required by the demands of the position., • Must speak fluent English., • Other languages are a plus., • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling objects, products, and computer equipment INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to perform the role successfully. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be suitable for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR VOkQJUPMH4

Job DescriptionManages daily restaurant operations, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Responsibilities • Setting up written duty rosters for service staff in the restaurants, • Organizing, managing and motivating all service staff in the restaurants, • Implementing and maintaining the company standards in the restaurants, • Keeping control of and assisting with the service in all outlets, • Ordering supplies in cooperation with the Hotel Manager, • Checking and overseeing the loading and organization of all relevant supplies, • Properly storing of all restaurant supplies and equipment, • Correctly handling all food stock, as well as all the equipment in the restaurants, • Maintaining impeccable cleanliness, hygiene and tidiness in the restaurants, • Checking, distributing and replacing, if necessary, all printed matter, floral arrangements and other decorations in the restaurants, • Performing cost controlling and maintaining budgets in the restaurant department, • Taking monthly stock, as per company’s instructions, • Ensuring that all service staff is continuously trained, • Implementing correct appearance/uniformity, as well as standards of personal hygiene of all service staff, • Organizing, supervising and providing active support of all food & beverage activities, • Performing various preparatory duties prior to and at the end of the season, • Actively participating in the hotel management, • Maintaining an active presence at official occasions and events Requirements • Fluently spoken English, • Hospitality Management degree, • Previous experience in a similar role, • Proven ability to effectively build and foster a team environment, • Ability to make decisions in a fast-paced environment, • Excellent problem solving/decision-making skills, • Demonstrated commitment to customer service, • Pleasant and communicative character, • Professional attitude and appearance, • Reliability and hard work, • Great team spirit Benefits • Seasonal or permanent employment, • Competitive salary and bonuses, • Accommodation and meals, • Health insurance, • Flight tickets

Job Description Sparrow Italia is a modern Italian restaurant that embodies European sophistication. With a location in the prestigious Mayfair neighborhood of London and a location coming soon in Miami, Sparrow sets the tone for a chic atmosphere that honors the values belonging to generations of Italian table lovers. The expansive menu features Italian and Mediterranean inspired classics with creative twists, such as handcrafted pastas, rustic pizzas and wood-fired creations that showcase bold and innovative flavors made with the finest sustainable and organic ingredients The cuisine is complemented by adventurous mixology that is fresh, seasonal, and artfully presented. The finest spirits are used to craft our dynamic cocktails which are rooted in the flavors of Italy. Sparrow Italia is a modern Italian restaurant that embodies European sophistication. With its first two venues located at Hotel Figuroa, in Downtown Los Angeles, and in the prestigious Mayfair neighborhood of London, Sparrow sets the tone for a chic atmosphere that honors the values belonging to generations of Italian table lovers. The expansive menu features Italian and Mediterranean inspired classics with creative twists, such as handcrafted pastas, rustic pizzas and wood-fired creations that showcase bold and innovative flavors made with the finest sustainable and organic ingredients The cuisine is complemented by adventurous mixology that is fresh, seasonal, and artfully presented. The finest spirits are used to craft our dynamic cocktails which are rooted in the flavors of Italy. Sparrow Italia's third location will be opening soon in Wynwood, Miami. The Maitre d' reports to the General Manager and is responsible for managing, training and development of the host stand and the smooth flow and operation of special event VIP bookings of a single restaurant. Work with the General Manager and Executive Chef in planning special events and special VIPs as well as a plan to grow the business, drive sales and manage costs. Lead Host Operations • Staff and Manage Host Operations, • Provide ongoing coaching and Training for all members of team, • Lead pre shift meetings, • Understand Labor and scheduling, • Establishing a 5 night a week schedule to spend 7 -8 core hours working on the floor at the venue., • While there are no operational responsibilities attached to this role, operational fluency is required as a contingency to any emergency situation., • A minimum of 3 years in a supervisory level for hosts., • A minimum of 3 years experience in a Full Service Dining Experience, • Exhibit strong multitasking abilities and managerial ability, • Posses a diligent work ethic and shows a sense of urgency, • Maintain a clean and professional appearance, • Display the ability to forecast and anticipate the needs of our guests and team, • Strong knowledge in cocktails, spirits and wine is a plus., • Available to work nights, weekends and holidays., • Must be able to stand for the duration of shifts and lift up to 35 lbs We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDescription: Want to run million-dollar projects before most people your age aren’t even managing a small crew? Ready to see new cities, meet new people, and build things that last for decades? We’re looking for ambitious, adaptable, and travel-ready superintendents who want more than just a job—they want a career adventure. Why You’ll Love It · See the country – Spend 10–12 weeks at a time on-site in different cities. · Earn more – Competitive salary, per diem, and you keep your airline miles & hotel points. · Stay connected – Paid trips home during long projects, plus tech stipends to keep you connected with friends & family. · Team you can count on – You won’t be “sent out”—you’ll be backed by a team that’s been where you are and wants you to succeed. This position is responsible for the entire construction project from mobilization to completion by providing skills and knowledge to run the day-to-day operations of retail/commercial renovation job site(s). Why Powerhouse: · Comprehensive benefits plan with multiple plan options for medical and dental. · Vision, HSA, Voluntary Life, FSA, Dependent Care and additional voluntary benefits · Company paid long term disability and life insurance. · 11 Paid company holidays (depending on work schedule). · Accrue up to 4 Weeks Paid Time Off per Calendar Year · 401(k) plan What YOU will do: · Studies Project Manual, job specifications and construction drawings to ensure timely start and finish, safety, quality of work and subcontractor performance for each phase of construction. · Ability to understand the scope of work, evaluate and recommend means and methods typical with industry standards, estimate the time involved, and take initiative with fundamental scheduling changes to minimize cost and time. · Manage and work alongside construction crews in the installation and/or repair of concrete, asphalt paving, structural steel, cabinetry, countertops, flooring, electrical, painting, plumbing, HVAC, and other construction tasks as needed in a live retail environment. · Must be present on the jobsite as defined by program expectations. · Ensure blueprints and plans are followed precisely. Evaluate risks that impact successful delivery of blueprint intent but may not be obtainable. · Provide Daily reporting on project status with photos through project management applications as needed. Accurately detail completion and certification of projects. · Successfully coordinate and facilitate the RFI process. · Interface with local permitting authorities to ensure compliance and successfully coordinate required inspections including permit closeout. · Ability to pass a drug screen and background check. · Ability to operate equipment such as Forklifts and Scissor Lifts · Willing to travel a minimum of 14 weeks at a time across the U.S or as determined by the Project Manager. · Must be willing to travel by air. · Night and weekend work is required. · Responsible for final handoff confirming all tasks are complete and correct. · Hands on work for 20% of the time. (Examples: installing a paper towel holder or hardware) Supervisory Responsibilities: · Plans and organizes tasks for project field staff and subcontractors. · Maintains project schedule and minimizes delays. · Examines work for exactness and accuracy. · Ensure safety protocols are always followed. · Organizes and participates in weekly toolbox talks. What YOU bring: · Hungry to learn and lead in the construction industry. · Comfortable traveling and adapting to new environments. · Motivated by big challenges. · Three (3) years of experience in a supervisory role and Five (5) years’ experience in a relevant trade. · Proficient in Microsoft Office Applications for reporting purposes. Experience with ProCore, PlanGrid, Autodesk Build is a plus. · Must pass an MVR, background, and drug test. This is the role that builds leaders. If you’re ready to accelerate your career while exploring the country and making a tangible mark on the world, let’s talk. Equal Opportunity Employer/Disability/Veterans Requirements:

Job DescriptionThe Hotel Manager is responsible for all aspects of operations, to day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the management team and overall targets to deliver an excellent guest experience. A Hotel Manager would also be required to manage profitability and guest satisfaction measures. Responsibilities • Hold regular briefings and meetings with all head of departments, • Ensure full compliance with operating controls, policies, procedures and service standards, • Lead all key property issues including capital projects, customer service and refurbishment, • Handling complaints, and oversee the service recovery procedures, • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual operating budget, marketing & sales plan and capital budget, • Manage ongoing profitability, ensuring revenue and guest satisfaction targets are met and exceeded, • Ensure all decisions are made in the best interest, • Deliver budget goals and set other short and long term strategic goals, • Developing improvement actions, carry out costs savings, • Closely monitor the reports on a daily basis and take decisions accordingly, • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate, • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services, • Coordination with the head of departments for the execution of all activities and functions, • Overseeing and managing all departments and working closely with department heads on a daily basis, • Be accountable for the responsibilities of department heads and take ownership of all guest complaints, • Lead in all aspects of business planning, • Respond to audits to ensure continual improvement is achieved, • Corporate client handling and take part in new client acquisition along with the sales team whenever required, • Responsible for safeguarding the quality of operations both (internal & external audits), • Responsible for legalization, occupational health & safety act, fire regulations and other legal requirements Requirements • Fluently spoken English, • Hospitality Management degree, • Previous experience in a similar role, • Proven ability to effectively build and foster a team environment, • Ability to make decisions in a fast-paced environment, • Excellent problem solving/decision-making skills, • Demonstrated commitment to customer service, • Pleasant and communicative character, • Professional attitude and appearance, • Reliability and hard work, • Great team spirit Benefits • Seasonal or permanent employment, • Competitive salary and bonuses, • Accommodation and meals, • Health insurance, • Flight tickets

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. Job Specific • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Contributes to controlling departmental expenses (labor, supplies, etc.), • Attends weekly pick up meetings, hotel operations meetings and other meetings as scheduled., • Attends Pre-Convention meetings as needed, • Works closely with Front Office Managers/Conference Managers/Sales Managers to ensure a smooth and memorable experience for our guests, • Maintains accurate and organized filing systems for groups, VIP's, etc., • Maintains accurate reference information for the Conference Team and consistently communicates all new information, • Ensures VIP's are blocked to correct room type and with accurate information., • Monitors room/suite status, • Prepares VIP packets with room key and registration card and reports, • Flags all VIP accounts, • Provides meet and greet, as service requires, • Ensures VIP rooms / Suites ready on time and are to Loews Standard, • Prepares reports for group contact and relays pertinent information to all departments, • Sets up and coordinates satellite check-in, • Implements and maintains tracking log for all Loews First Guests, • Increases employee awareness in regard to all Loews First guests and packages, • Assists as an Assistant Front Office Manager as required, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Extensive knowledge of all hotel departments, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management, • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills Experience:

Job Description POSITION PURPOSE: As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experience, from arrival to departure. All guests should be provided a warm welcome upon first contact and our luxury service standards should continue throughout their stay. The First Assistant Golf Professional works alongside all other resort team members to ensure the golf operation runs smooth while consistently seeking to improve the overall guest and member golf experience. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star customer service as well as a high quality golf experience., • Oversees the scheduling to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards, opening & closing checklists and ensures that the proper LSOP’s are followed for each area. Establishes opening and closing checklists, LSOP’s and provides daily/weekly audits. o Concessions Team (supervisors, stock room staff and beverage cart attendants) o Tournament Coordinators o Rangers/Starters/Concierge (supervisor + staff) o Driving range operation (supervisor + staff) Oversees the practice facility operation. Establishes effective driving range rotation on the grass to maximize the usage. o Caddie Program (caddie master & caddies). Provides direction, standards, rules, regulations and training to the caddies program. Ensures total golf operation can effectively communicate the price structure for caddies and the role of what each caddie service provides. • Manages and maintains Golf Cart Fleet and Cart Barn and is directly responsible to oversee the relationship with the golf car maintenance company. Is responsible for the inventory control of the rental fleet and maintains to a par level., • Display a professional appearance and attitude, and remain courteous to guests at all times., • Perform efficiently and effectively the opening and closing golf operation procedures daily to ensure a well maintained and tight operation., • Provide a warm welcome to all golf members and guests and immediately inquire as to how we can offer assistance or support., • Act as a leader on the golf professional teams an act as a liaison between the different departments., • Work with management to identify areas of service opportunities and develop plans to execute., • Ensure you and your team can provide directions to the first tee, driving range, putting greens, RSGPC, Spa, restrooms, membership clubhouse, restaurants, meeting rooms., • Speak with others using clear and professional language., • Develop and maintain positive working relationships with all others in the retail and golf operations., • Maintain cleanliness of the outside operation to perimeter golf shop patio area and Blue Monster Shop, cart staging area, putting green, first tees of courses, cart barn, bag room, etc., • Professionally wear assigned uniform., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation and retail experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Potential areas of support may include GBS, starter/ranger, concierge, driving range, concessions. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: Class A PGA Professional EDUCATION High School diploma or equivalent. EXPERIENCE 2-3 years in golf operations GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Maintain housekeeping staffing levels to provide for optimal performance, • Interviews, selects all department management level personnel, • Schedules all management level personnel to provide for proper supervision at all times, • Develops/approves all departmental; budgets, forecasts and schedules, • Stays current with industry related technological improvements geared toward improved efficiency of delivery, and/or quality of product provided, • Responsible for the smooth, efficient, cost effective operation of the housekeeping department, to include; labor management, inventory control, product selection, • Coordinates departmental activities to coincide with other hotel department requirements in order to maintain the overall cleanliness of the guest rooms, public and other assigned areas of responsibility, • Approves all department purchase requisitions,, • Oversees storeroom inventories to ensure maintenance of adequate par levels necessary to support forecasted operational requirements, • Coordinates special projects related to housekeeping operations as determined by the Hotel General Manager, • Establishes work routines and schedules which address the needs of the hotel, while being flexible enough to respond to emergency situations and fluctuations in occupancy, • Keeps the General Manager apprised of all significant happenings within the department, • Assists in the selection employee uniforms and determination of uniform purchase requirements, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events; maintain communication with other departments within the hotel, • Holds daily, weekly and monthly department meetings designed to provide necessary contact and operating information for all departmental employees, • Deals directly with Guests whenever necessary to solve problems and ensure satisfaction, • Coordinates with Laundry/Valet Manager to determine purchase requirements for all guest room linen, terry and employee uniforms, • Communicates regularly with Laundry/Valet Manager regarding employee comments and concerns about the quality control of employee uniform cleaning, pressing etc., • Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Establishes and ensures adherence to all departmental and Loews Hotels policies, procedures and guidelines, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to attain same, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Thorough knowledge of all matters relating to the proper administration and operation of Hospitality Housekeeping operations, • Five to seven years of experience, • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills

Job Summary: The General Manager will be responsible for the overall management and operation of a luxury residential community, ensuring an unparalleled living experience for residents. The ideal candidate will be a strategic leader with a proven track record in managing high-end properties, delivering exceptional service, and fostering a positive community environment. Key Responsibilities: • Lead and oversee daily operations of the property, ensuring seamless service delivery and operational excellence., • Build and maintain strong relationships with residents, addressing inquiries, concerns, and requests promptly and professionally., • Develop and implement operational strategies to optimize efficiency and enhance resident satisfaction., • Oversee financial performance, including budget preparation, expense management, and revenue generation., • Manage vendor relationships, ensuring compliance with service agreements and quality standards., • Supervise and mentor on-site staff, fostering a culture of professionalism, teamwork, and accountability., • Ensure compliance with all applicable regulations, policies, and best practices., • Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred., • Minimum of 5 years of experience managing high-end residential or luxury hospitality properties., • Strong financial acumen with experience in budget management and forecasting., • Exceptional interpersonal and communication skills, with a focus on delivering top-tier customer service., • Proven leadership and team management abilities, with the capacity to inspire and guide staff., • Detail-oriented with excellent problem-solving and organizational skills., • Proficiency in property management software and Microsoft Office Suite., • Ability to work flexible hours, including evenings and weekends as needed., • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health insurance, retirement plans, and paid time off., • Opportunities for professional development and growth within our organization., • A collaborative and supportive work environment. How to Apply: If you are a dynamic, service-oriented leader with a passion for luxury property management, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and qualifications to [email address]. Join our team and help us redefine luxury living! Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending account, • Health insurance, • Paid time off, • Referral program, • Vision insurance Application Question(s): • Are you within 10-15 miles from the Miami Beach area?, • Did you read the Must Have Job requirements in the job description? Education: • Bachelor's (Preferred) Experience: • Hotel / Residential Management: 5 years (Required), • Hospitality: 5 years (Required), • Finance /Budget: 3 years (Required) Language: • English (Required), • Spanish (Required) License/Certification: • Licensed Community Association Manager (Required) Ability to Relocate: • Miami, FL 33137: Relocate before starting work (Required) Work Location: In person

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and detail-oriented Housekeeping Manager to lead our team in maintaining the highest standards of cleanliness and guest satisfaction. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a proven track record in managing housekeeping operations in a hotel environment. A commitment to excellence and a proactive approach to problem-solving are essential for success in this role. Who You Are: • A passionate hospitality professional with a proven track record in housekeeping management., • Detail-oriented and proactive, with a strong focus on maintaining high standards., • A confident leader who thrives in fast-paced environments and communicates effectively., • Dedicated to enhancing both guest and team member experiences., • Oversees daily assignments of duties of Housekeeping staff while analyzing room turns and making staff or procedural adjustments as necessary., • Develop, implement, and maintain housekeeping standards and procedures to ensure cleanliness and organization throughout the hotel., • Interview and select all departmental line level colleagues., • Maintain optimal housekeeping staffing levels to ensure peak performance and supervision., • Ensure smooth, efficient, and cost-effective operations, including labor management and inventory control., • Coordinate departmental activities with other hotel departments to maintain overall cleanliness., • Coordinate special projects related to housekeeping as directed by the Director, Housekeeping., • Keep leadership informed of significant departmental updates and activities., • Oversee the 3rd party uniform and laundry services., • Hold regular team meetings to share essential operational information and address guest concerns., • Evaluate team member performance, identify areas for improvement, and mentor team members and leaders to aid in their advancement., • Bachelor's degree or relevant work experience required., • Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required., • Previous experience with Opera Property Management System preferred., • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria., • Ability to stand for long periods of time required., • Ability to push, pull, and lift items weighing up to 25lbs.

Job Description Job title: PBX Operator Department: Front Office Reports To: Reservations Manager FLSA Status: Non -Exempt SUMMARY: The PBX Operator relays all incoming, outgoing, and/or in-house calls efficiently and professionally. PBX monitors all alarms in the phone systems and notifies appropriate personnel. The operator is expected to have excellent communication skills including telephone, guest/colleague application software communication, and email correspondence. RESPONSIBILITIES: • Operate a multi-line telephone system to answer external and internal calls and direct them to the appropriate party., • Maintain clear communication across the building consisting of hotel and condominium., • Provide administrative and clerical support, including photocopying, data entry, and filing., • Keep the switchboard and equipment area organized, clean, and in working condition., • Answer and aid hotel guests’ requests and questions through the virtual concierge communication program., • Create, update, and distribute call directories to all departments., • Answer calls politely and efficiently., • Provide customer service assistance regarding directions to or from the hotel property., • Assist guests with providing local area information, activities, and event inquiries., • Provide customer service assistance for reservation confirmation, hotel amenities, and direct room complaints to respective managerial departments., • Accurately communicate messages on the answering machine., • Stay up to date with all training material and Standard operating procedures (SOPs) This position will also work as a Lobby Greeter creating a positive and welcoming environment while ensuring smooth operations in the lobby and valet area. You will be responsible for greeting visitors, assisting with directions, and providing top-tier customer service. • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • Promote a positive company image through exceptional customer service and professionalism. QUALIFICATIONS: • A minimum of 1 year of experience as a PBX Operator or a similar role would be advantageous., • Condo/Hotel experience preferred., • Able to multitask and prioritize tasks., • Ability to work flexible hours, including evenings and weekends., • Proficient in Microsoft Office and emails., • Excellent customer service and communication skills, • Able to handle multiple tasks in a fast-paced environment., • Strong problem-solving skills., • Able to handle a high volume of calls., • Able to use a multi-line telephone system. EDUCATION: • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Push, pull, and lift up to 10 lbs., • Sitting, waiting, and standing for long and short periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly JOB SUMMARYThe Red Coat oversees the day-to-day operations of Event Service. Leads Event Service Staff and acts as a liaison between Banquets, Sales, Event Service, and customer to ensure consistent, high level service throughout hotel events. Promotes consistency by executing events based on Catering/Event Service/Food and Beverage standard operating procedures (SOPs). The position ensures the Red Coat Program is in place and adhered to by all Event Service Managers. In addition, the Event Service Manager recognizes opportunities to up-sell and suggests enhancements to create outstanding events CANDIDATE PROFILE • Ability to use standard software applications and hotel systems • Effective decision making skills• Effective influence skills• Strong problem-solving skills• Good presentation and platform skills• Good training/facilitator skills• Knowledge of purchasing, inventory controls, supplies, and equipment• Ability to effectively manage labor productivity• Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA) Education or Certification• High School Diploma or equivalent required; Bachelor’s Degree preferred Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job DescriptionCompany Description We are looking for an Accounting Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description Under the general guidance of the Assistant Director of Finance, the Accounting Manager is responsible for assisting in directing the financial activities of the hotel, safeguarding its assets, and preparing all financial reports in accordance with generally accepted accounting principles (GAAP). This position supports the Finance Department by ensuring compliance with financial regulations, maintaining accurate financial records, and contributing to the overall financial health of the organization. YOUR KEY RESPONSIBILITIES: * Provide comprehensive support in all accounting functions as needed to ensure seamless financial operations in the absence of support key team members. * Monitor, control, and evaluate departmental expenditures by implementing effective labor management strategies and purchasing controls, ensuring alignment with the approved budget. * Establish and oversee the scheduling of all accounting staff, ensuring optimal coverage and efficiency based on operational demands. * Align staffing schedules with business volume and departmental needs, maintaining both productivity and service quality. * Proactively plan and coordinate departmental activities to meet the evolving needs of hotel guests and support team members effectively. * Assist in the timely preparation of monthly financial statements, ensuring preliminary distribution to hotel management and adherence to corporate reporting deadlines. * Ensure full compliance with the company’s Finance Standard Operating Procedures (SOPs) and update practices as needed to reflect policy changes or audit recommendations. * Participate in and provide critical feedback during asset inventories, helping to verify accuracy and accountability of property assets. * Maintain an organized and compliant financial records storage area, following all relevant government record retention guidelines. * Prepare and file applicable tax documentation, including sales tax returns and other required filings, ensuring compliance with local, state, and federal tax regulations. * Confirm timely and accurate cash deposits, reconciling discrepancies and safeguarding financial integrity. * Assist the Assistant Director of Finance with monthly balance sheet reconciliations, ensuring accuracy and identifying any unusual variances. * Review problem accounts with the Assistant Director of Finance, making necessary adjustments to the general ledger to reflect accurate financial data. * Assist in the recruitment process for finance and management roles, identifying, screening, and attracting qualified candidates from both internal and external sources. * Deliver job-specific training to associates, promoting operational excellence, consistency, and adherence to established standards. * Demonstrate reliability by adhering to established attendance policies and being available to work as scheduled, including weekends or holidays as needed. * Perform additional finance-related tasks or responsibilities as assigned, contributing to the overall success and efficiency of the Finance Department. * We recognize we are in the hospitality industry and that may require us to provide lateral service. Qualifications * Bachelor’s degree in accounting, Finance, or a related field required; CPA, CMA, or MBA preferred. * Three years of experience in Hotel Finance and Accounting. * Knowledge of Hotel Financial Statements and Reconciliation of Balance Sheet accounts. * Analytical approach to problems with high regard for detail and accuracy * Proven team leader with a high level of energy and motivation with a proven track record of living the company's values * An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred * Enter and locate work related information using computers and/or point of sale systems * Ability to spend extended lengths of time viewing a computer screen * Ability to multitask, work in a fast-paced environment and have a high-level attention to detail * Maintain positive and productive working relationships with other employees and departments * Ability to work independently and to partner with others to promote an environment of teamwork * Must be able to stand or walk a minimum eight-hour shift * Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations * Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary * Must have excellent communication skills and be able to read, write, speak and understand English * Must be able to work inside and outside at all times of the year as needed, based upon business volumes * Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Position: Corporate Sales Manager Salary: $60,000 plus Bonus Location: Hampton Inn & Suites by Hilton Hotel - Miami Brickell The Corporate Sales Manager is responsible for leading and managing a team of sales representatives within a corporate setting. They are responsible for developing and implementing sales strategies to maximize sales revenue, increase market share, and achieve ambitious sales targets. Fluent in English and knowledge of Spanish or Portuguese is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. The Corporate Sales Manager will also collaborate with various departments within the organization to ensure alignment and consistency in messaging and approach. Key responsibilities: 1. Develop and implement strategic sales plans to achieve corporate sales targets., 2. Lead, train, and motivate a team of sales representatives to drive sales performance and meet goals., 3. Identify new business opportunities and develop relationships with key clients to expand the customer base., 4. Monitor sales performance metrics and analyze data to identify areas for improvement., 5. Collaborate with marketing, product development, and operations teams to ensure alignment in strategies and goals., 6. Build and maintain strong relationships with clients and key stakeholders to foster long-term partnerships., 7. Stay current with industry trends, market conditions, and competitive activities to identify opportunities for growth., 8. Prepare and present regular sales reports and forecasts to senior management., 9. Ensure compliance with company policies and procedures, as well as legal and regulatory requirements., 10. Represent the company at industry events, conferences, and trade shows to promote products and services. Qualifications: • Bachelor's degree in Business Administration, Sales, Marketing, or related field., • Proven track record of success in corporate sales, with at least 5 years of experience in a sales leadership role., • Strong leadership, communication, and negotiation skills., • Ability to develop and execute strategic sales plans., • Experience in managing a high-performing sales team., • Excellent analytical and problem-solving abilities., • Proficiency in CRM software and Microsoft Office Suite., • Strong customer relationship management skills., • Ability to travel as needed. The Corporate Sales Manager plays a critical role in driving revenue growth and expanding market presence for the organization. This position offers a competitive salary, performance-based incentives, and opportunities for career advancement within the company. • Must be a legal resident of the USA and authorized to work in the USA to apply.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Schedule: Full-Time Position Type: N-Management Benefits Health Insurance Dental and Vision Paid Time Off 401K Parking and Metro Reimbursement Travel Perks and Benefits Recognition and Rewards Growth Opportunities Holiday pay Free Meals Free uniforms Free life insurance Free short-term disability …and much more! JOB SUMMARY Serves as the hotel Manager on Duty and oversees all hotel operations, ensuring that the highest levels of hospitality and service are provided during the overnight shift. Represents hotel management in resolving any guest or hotel related situation. Personally assists in resolving any issues and completing tasks. Job Specific Tasks • Ensures all associates are in proper uniform and are properly groomed (grooming standards in associate handbook)., • Ensures associates are working in a safe environment., • Ensures all associates are trained on specific aspects of their job and are aware of all resources to assist them in problem solving., • Ensures all associates are adhering to proper cash handling procedures and monitors overage/shortages., • Ensures all guests feel welcome, and are getting the best service possible., • Reviews rate variance report in order to manage rates., • Handles all maintenance problems that occur in the evening., • Monitors and ensures compliance with all Guidelines to Operations., • Ensures guest tracking scores (90% or better) and associate opinion survey goals are achieved., • Promotes participation in hotel safety-related programs., • Monitors associate attendance and records absences/tardiness., • Promotes teamwork and associate morale., • Keeps associates informed regarding new operational procedures, standards, or programs., • Assists supervisors in handling associate performance issues (e.g., performance reviews, counseling, and recommendations)., • Ensures all associates have complete knowledge of emergency procedures., • Ensures constant communication takes place between associates, supervisors and management., • Ensures preparation is completed for arrivals and that desk staff is using express check-in for all guests., • Ensures that there is enough change in all cash drawers., • Ensures all associates take their breaks., • Covers desk until breaks are completed., • Assists houseman in delivering goods and services to guests., • Ensures auditor is briefed on all vital information., • Assists operations manager in processing associate payroll weekly., • Manages associate hours., • Provides orientation for new associates and ensures all information is entered into computer., • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. JW Marriott Marquis Miami's foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Marquis Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description The Gale South Beach, Curio Collection by Hilton is looking for dynamic and driven talent to join our team. As a Front Desk Agent you will be responsible for the day to day shift operations at the Front Desk, completing daily tasks and checklists, satisfying guest’s requests or requirements and representing the hotel and brand as an ambassador of the hotel. ESSENTIAL FUNCTIONS • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests., • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Menin rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. * Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. * Book reservations for those guests who approach the Front Desk. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computational ability. * Must possess basic computer skills. * General knowledge of the city where hotel is located and its attractions. * Extensive knowledge of the hotel, its services and facilities. Physical Demands * Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. * Must be able to stand and exert well-paced ability for up to 4 hours in length. * Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. * Must be able to exert well-paced ability in limited space. * Must be able to lift up to 15 lbs. occasionally. * Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. * Ability to spend extended lengths of time viewing a computer screen. * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. * Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDSEducation High school or equivalent education required. Experience One to two years of Front Office Experience in a hotel required.

Job Description Job Title: Complex Director of Revenue Management Department: Revenue Reports To: General Manager FLSA Status: Exempt SUMMARY: The Complex Director of Revenue Management is responsible development and deployment of company-wide rate yielding, revenue maximization, and revenue reporting processes across a growing operating portfolio of hotels. Assists in maximizing overall revenue and profitability and driving market share at each property through in-depth, strategic evaluation, and data analysis. RESPONSIBILITIES: • Implement KPIs and dashboards to monitor ongoing revenue performance at the portfolio, market, and individual property levels., • Develop tools and provide ongoing yield management, statistical, and competitive set analysis., • Provide data, research, and analytical support for sales, marketing, and reservations initiatives., • Make recommendations, negotiate contracts, and lead implementation and maintenance of best-in-class revenue management systems., • Develop a deep understanding of each asset class and provide analysis based on budgeted, forecasted, and prior period results., • Partner with property operations leaders to identify operational inefficiencies and develop strategies to maximize profitability and long-term asset value., • Create models in Excel to facilitate revenue planning and analytical processes., • Create individual reporting schedules and presentations based on the needs of the executive team, operations, or external stakeholders., • Provide ad-hoc financial and operational analysis to support shared services and property operations' future growth or reinvestment strategies. QUALIFICATIONS: • 6-8 years of progressive revenue management experience in the hotel industry., • Familiarity with hotel PMS, and a variety of revenue management software programs., • Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills, • Multi-concept experience. EDUCATION: • Bachelor's degree in Hotel Management, Finance, Economics, or related discipline. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description The role… At Soho House the Greeters values the safety of all members, guests, and staff and ensures the Soho House experience is not compromised. It is a crucial aspect of this role to monitor site activity throughout the premises and be well-versed in local laws and regulations that support the daily functions of a high-volume members club, hotel, spa, gym, beach/pool, food and beverage operations. A successful Greeter will be dependable, proactive, punctual, and always remains professional and approachable. You will have a strong attention to detail, follow through, as well as the ability to multitask and prioritize needs while maintaining composure, focused and achieving deliverable goals. Main Duties • Greets and directs all members/guests with open arms and in a hospitable manner, • Build relationships with members/guests and communicate any red flags and positive feedback for management to assess, • Ensure any guest related concerns are addressed and action items have been set and a manager is notified, • Influence a fun and positive atmosphere by being approachable and professional, • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; preventing trespassers, • Ensure events and House experiences maintain the Soho House experience but are also safe, secure, and meet local standards, • Maintain a clean, sanitary, and safe work environment, • Controls traffic flow by directing foot traffic, • At least 1 year of experience in customer service focused role, • Strong communication and people skills while also cognizant of the bottom line and supporting the team to ensure we optimize the opportunity to generate various revenue streams, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detailed oriented, articulate and the ability to multi-task in a high-volume and demanding work environment, • An essential part of the job is being available on a flexible schedule and being willing to work outside "office hours". For example, nights, weekends and holidays (as needed and when applicable). This may or may not be required on a regular basis, but is mandatory when needed, • Friendly and approachable as well as proven written and oral communication skills, • Ability to work effectively under time constraints and deadlines, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry, or lift at least 40 pounds. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description Company Overview: With dazzling waterfront views, contemporary American cuisine and glamorous décor, Rusty Pelican is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Rusty Pelican Miami a premiere waterfront dining destination. Rusty Pelican is hiring individuals that believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience. Position Overview: The Catering Sales Manager will be responsible for driving catering and event sales by developing relationships with clients, planning and coordinating events, and ensuring a seamless experience from start to finish. This role requires a proactive, detail-oriented individual who can meet and exceed sales targets while providing top-tier customer service. Competitive Benefits: • Industry-leading compensation package, • Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents., • Variety of Supplemental Benefit Plans for life's unknowns, • 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution), • Employer paid life Insurance throughout the length of employment, • Monthly Reward Dollars to use at various company locations., • Paid vacation starting at 2 weeks per year, • Paid/Floating holidays for 5 major holidays, • Paid Sick Time renewed yearly, • Education Assistance Program (EdAP) for hospitality related education growth, • Employee Assistance Program (EAP) to assist with work life balance, • Maintain or exceed budgeted booking goals and revenue in all special event areas., • Sell to a variety of market segments., • Thrive in high-volume, high-pace sales office., • Consistently book repeat business by having a track record of long-term client relationships., • Actively participate in industry related organizations, • Utilize a variety of sales techniques including strong closing skills and negotiation skills., • Conduct site inspections and client presentations., • Participate in trade shows and sales blitzes., • Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities., • Employ excellent creative skills to provide innovative set-ups, menus, and functions for groups., • Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action., • 3+ years in Catering Sales/Event Sales required., • Must have experience at a similar size property (restaurant, hotel or event venue) and with a similar sales volume., • Experience in South Florida market, • Advanced knowledge of venue features, benefits, and competing venues within the market., • Able to set priorities, plan, organize, and delegate., • Written communication skills to be concise, well organized, complete, and clear., • Strong organization skills and attention to detail., • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc., • Excellent interpersonal, verbal, and written communication skills., • Track record of strong prospecting efforts., • Experience providing Audio Visual equipment and operating Audio Visual as a profit center., • Excellent knowledge of computers and catering management systems (Delphi knowledge is a plus)., • Ability to work with outside vendors to ensure client satisfaction for all events and groups, • Advanced knowledge of sales skills, revenue management, training, and motivation of peers., • Work with fluctuating schedule based on departmental requirements., • Observe all SRC Polices and Procedures., • Detailed oriented with a strong emphasis on accuracy., • Strong background in hospitality and event planning. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing pre-employment background check

Job Description Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart JOB SPECIFIC TASKS The following are specific responsibilities and contributions critical to the successful performance of the position: Banquet Operations • Manages departmental inventories and assets including par levels and maintenance of equipment., • Orders supplies for the department, e.g., china, glass, silver, buffet presentations, props, and other service equipment needs, • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor., • Conducts monthly department meetings with the Banquet captains and associates., • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation., • Schedules banquet service staff to forecast and service standards, while maximizing profits., • Maintains attendance log for banquet associates., • Maintains and enforces established sanitation levels., • Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.)., • Sets a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints., • Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters., • Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance., • Reviews comment cards and guest satisfaction results with associates. Participates in the development and implementation of corrective action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Ensures associate awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores., • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction., • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What will I do as an Assistant Valet Manager? As our newest team member, you will assist to oversee all aspects of valet parking operations and guest services. Some duties include: • Ensure all associates are greeting and assisting hotel guests and visitors in a professional and courteous manner., • Oversee parking services and rates., • Event planning as it relates to the Valet Parking Department., • Responsible for foreseeing the possible impact all events will have on property parking operation., • Ensure client satisfaction through relationship building and meeting client requests., • Assist Valet Parking Manager with account. Essential Duties and Responsibilities • Responsible for the proper functioning and operation of the valet parking facility and assist to make and carry out all policy decisions as approved by SP+ Hospitality., • Working knowledge of the Standard Operating Procedures of all levels of the entire parking operation., • Responsible for ensuring all Standard Operating Procedures are being carried out by all valet parking associates while under his/her management., • Ensure all high level final decisions regarding the associates, client, operations and guests are run through the Valet Parking Manager for approval first before taking action. (Varying levels of authority may be assigned.), • Possess and use aggressive hospitality skills in order to portray an image of professionalism that is guaranteed to ensure total guest and client satisfaction., • Closely monitor the status of the parking operation that will include, but not be limited to: associate related issues, operations related issues, guest related issues, loss prevention issues and corporate office requirements., • Assist the Valet Parking Manager maintain sufficient staffing and ensure proper training and coaching., • Maintain and exercise the culture and philosophy of SP+ Hospitality at all times. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Please note that the title for this position in our payroll system is Assistant Facility Manager. Qualifications Essential Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. Availability to work all shifts and/or week-ends required. Must be punctual when scheduled to work and have excellent attendance. Education/Experience Required: High School education or GED. Prior guest service and hotel experience preferred. Ability to do basic arithmetic with knowledge of practical bookkeeping and basic accounting functions. License Requirement: The employee will be required to have and maintain a valid state driver’s license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus. Appearance: Associates will be required to maintain a neat and clean appearance and be in complete uniform at all times. Associates are to follow all guidelines stated in the Associate Handbook concerning standards of appearance, hygiene, grooming and dress. Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with clients, associates, passengers, drivers, and co-workers on all socio-economical levels. Ability to read and comprehend simple and complex instructions and correspondence. Be able to write correspondence. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures and enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations. Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate fair and impartial judgment. Desirable Qualifications: • Advanced Google or Microsoft software., • Valet Parking Software working experience., • Hotel management experience., • 4+ years’ service related management experience., • Proven ability to manage a team., • Ability to communicate in other languages, Spanish preferred., • Previous guest relations training., • Previous formal parking or hotel management training., • College degree in hotel, hospitality, restaurant or retail. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel in order to handle cash and equipment; talk and listen. Associates are frequently required to reach and or sign (communicate) with hands and arms. The associate is occasionally required to sit and climb or balance. Associates work in and around potentially dangerous traffic situations, and associates are to be safety conscious at all times. Associates are regularly exposed to outside weather conditions including snow storms and extreme heat. Associates are regularly exposed to high levels of noise and/or fumes from vehicles. Associates on occasion must lift/move up to 75 lbs. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: . Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job DescriptionCompany Description From our dazzling location in the heart of Miami, we offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Overnight Front Office Supervisor at Hyde Midtown, Miami. JOIN THE ENNISMORE FAMILY TODAY! Job Description Job Purpose: Under the guidance of the Front Desk Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees. Duties & Functions: • Determine work procedures, prepares work schedules, and expedites workflow of subordinates; assign duties and examines work for preciseness, neatness, and conformance to policies and procedures; study and standardize procedures to improve efficiency of subordinates., • Adjust errors and responds to concerns., • Keep records of room availability, rates, etc., • Make, confirm and cancel reservations, usually over telephone, fax or other reservation system., • On a daily basis, block rooms for V.I.P.’s, and “sets the house” (balances and assigns rooms)., • Track and bill “no-show” guests., • Understand and enforce hotel and company credit policies., • Utilize yield management polices to maximize revenue and occupancy and work closely with sales department to implement strategies to maximize room revenue., • Other duties as assigned., • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries., • Know the layout of the hotel including all room types, suites and meeting rooms., • Have a complete working knowledge of the reservation functions in the hotel., • Be aware at all times of the selling status of the hotel., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Responds to all customer requests in a timely and personable manner., • Follow up on any guest requests to ensure satisfaction in a friendly and professional service style., • Process all advance deposits on future reservations, and post each deposit to guest’s reservation., • Balance shift audit and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, mail out brochures as requested., • Be aware of, and adhere to the rules and regulation of the hotel and the Reservations department., • Plan and participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale., • Perform daily office duties and any other projects assigned by managers., • Attends all scheduled trainings, classes and meetings, • Comply with Ennismore Work Rules and Standards of Conduct, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy hotel/restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head.., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Field Operations Maintenance Manager is responsible for the overall upkeep and maintenance of the restaurant’s physical infrastructure. This includes managing preventive maintenance, ensuring guest safety and comfort, maintaining brand standards, and leading a team of engineers or technicians. This leader plays a vital role in delivering an exceptional guest experience by ensuring all equipment and facilities are functioning optimally and safely. Key Responsibilities: • Oversee and manage daily maintenance operations, including electrical, plumbing, HVAC, refrigeration, kitchen equipment, and general facility upkeep., • Lead, train, and schedule maintenance team members to ensure timely completion of work orders and preventive tasks., • Develop and implement a property-wide preventive maintenance program, in compliance with hospitality brand standards and regulatory requirements., • Ensure public areas, back-of-house, and grounds are well-maintained and issues are resolved quickly to uphold guest satisfaction., • Conduct regular property inspections to identify maintenance needs and safety concerns., • Manage third-party vendors and service contractors, ensuring work is performed to standard and within budget., • Maintain inventory and order necessary supplies, parts, and tools., • Respond promptly to emergency maintenance requests and participate in on-call rotations as needed., • Ensure compliance with OSHA, fire/life safety codes, and all local, state, and federal regulations., • Monitor utility usage and implement energy-saving strategies where applicable., • Prepare and manage the department’s operating and capital expenditure budgets.Qualifications:, • Education: High school diploma or equivalent required; technical school or associate degree in engineering, HVAC, or related field preferred., • Experience: Minimum 3–5 years of hands-on maintenance experience in a hotel, resort, or hospitality setting, with 1–2 years in a supervisory or management role., • Proven experience with building systems (electrical, plumbing, HVAC, kitchen equipment, life safety)., • Ability to lead and motivate a diverse team., • Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus., • Excellent communication, organizational, and guest service skills., • Bilingual (English/Spanish) is required Physical Requirements:, • Ability to lift and carry up to 50 lbs., • Ability to walk, climb ladders, crawl, and perform physically demanding tasks., • Must be able to work in varying indoor/outdoor conditions., • Must be available for emergency calls and flexible with scheduling, including nights, weekends, and holidays as needed.

Job Description Job Title: Front Desk Agent Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt SUMMARY: The Front Desk Agent provides superior guest services including check-in/check-out of hotel guests courteously and efficiently; processes all payments according to established hotel requirements; provides information and services to any guest or visitor in a friendly and professional manner. RESPONSIBILITIES: • Welcome and greet guests as they arrive and check them into their rooms., • Answer phone calls and respond to guest inquiries., • Handle guest complaints and resolve issues in a timely and professional manner informing and/or involving management if needed., • Process payments and maintain accurate guest records., • Balance cash drawer by counting cash at the beginning and end of work shift., • Monitor lobby and work area to determine customer flow., • Know all essential aspects of our business operations., • Assist guests with luggage and other requests when necessary., • Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly., • Maintain a clean and organized front desk area., • Provide information about hotel amenities, local attractions, and restaurants., • Upsell hotel services and amenities to guests., • Ensure guest satisfaction throughout their stay., • Work collaboratively with other staff, managers, and resources., • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable always., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • Promote a positive company image through exceptional customer service and professionalism. QUALIFICATIONS: • Proven experience (preferred) a minimum of 1 year as a Front Desk Agent or in a similar role, preferably in the hospitality industry., • Knowledge of reservation and front desk systems., • Good problem-solving skills, • Strong customer service skills., • Excellent communication skills., • Ability to multi-task., • flexibility to work different shifts, including weekends and holidays. EDUCATION: • Excellent verbal communication skills in English and Spanish (preferred). REASONING ABILITY: • Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners., • Ability to work well under pressure and respond quickly and effectively to emergency situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods standing at the front desk and working on a computer or walking/sitting., • Must be able to lift up to 15 pounds at times. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee must frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties, as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Job Responsibilities: • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Team is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Team seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While the role is generally limited to Front Desk Operations or other operations/departments, if any, the Resident Services Team acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a standing position. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Education and Experience • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential., • Must have the ability to learn and utilize specialized hospitality and related software required. Position Supervision Employee reports directly to the Operations Manager of the community and is to take direction only from the Managers assigned to them. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Position Overview: The in-house Digital Growth & SEO Optimization Manager will be responsible for developing, implementing, and managing our digital marketing campaigns across various channels. Responsible for all aspects of a company’s marketing operations. The central goal is to help grow a brand’s influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He or she plays a major role in driving website traffic and acquiring leads or customers. Duties will include planning, implementing, and monitoring digital marketing campaigns across various digital networks. The ideal candidate is someone with experience in Hospitality and F&B marketing. He/she needs to demonstrate excellent interpersonal, project management, and analytical skills. Responsibilities: • Develop and implement a comprehensive digital marketing strategy with Project Managers tailored to the restaurant/hotel industry to drive online reservations, increase foot traffic, and enhance brand awareness., • Plan and execute restaurant/hotel-specific digital marketing campaigns, including promotions, special events, and seasonal offers across various channels such as website, email, and PPC advertising., • Design and implement email marketing campaigns to promote specials events, MM Members Club, RDG Newsletter, Programmed Nights, and programs to engage with customers and encourage repeat visits., • Optimize the restaurant/hotel websites and online listings for local search to improve visibility in local search results and attract nearby customers., • Create website banners, landing pages, update images on website and third-party sites to ensure all content is update to date., • Identify and partner with bloggers, or neighboring businesses for co-marketing opportunities to reach a wider audience., • Promote menus, special dishes, and events through digital channels., • Monitor and analyze the performance of digital marketing campaigns using tools like Google Analytics. Provide regular reports and insights to measure ROI and optimize campaign strategies., • Develop and implement an effective SEO strategy with an agency to improve organic search rankings, increase website traffic, and drive conversions. Conduct thorough keyword research to identify high-value keywords and optimize website content accordingly. Optimize website content, meta tags, and internal linking structure to improve search engine visibility and user experience. Identify and resolve technical SEO issues such as crawl errors, site speed optimization, XML sitemaps, and mobile friendliness. Build high-quality backlinks through outreach, content marketing, and link-building strategies to improve domain authority and rankings., • Collaborate with the Project Managers to create SEO-friendly content that aligns with target keywords and meets user intent., • Conduct regular SEO audits to monitor performance and identify opportunities for improvement. Provide detailed reports and insights on SEO KPIs, rankings, and traffic trends. Qualifications: • Proven experience as a Digital Marketing Manager or similar role., • Strong understanding of digital marketing channels and tools., • Bachelor’s degree in marketing, Digital Marketing, or a related field., • Experience with SEO/SEM, email marketing, social media, and display advertising campaigns., • Proficiency in Google Analytics, Google Ads, and other digital marketing tools., • Excellent analytical, communication, and project management skills., • Creative thinker with a passion for digital marketing and staying updated with the latest trends and best practices.