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Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Drive Beverage Excellence: Consistently exceed defined beverage targets by fostering a personalized, guest- and teammate-centric service culture, while identifying and eliminating service friction points., • Service Recovery Ownership: Take full accountability for any negative service interactions, ensuring timely, effective, and personalized resolutions are implemented, documented, and escalated appropriately., • Technology Utilization: Champion the use of Princess MedallionClass products, services, and applications to enhance guest engagement and streamline service delivery., • Operational Oversight: Monitor and support accurate and prompt order processing through onboard POS systems, providing guidance and troubleshooting as needed., • Inventory & Stock Management: Lead bar counts in high-traffic areas, ensure bar food and consumables are ordered in line with business needs, and prevent overstocking or expiration., • Revenue Optimization: Analyze voyage financial performance, provide feedback to the Bar Manager, and identify revenue opportunities based on guest behavior and onboard trends., • Special Event Coordination: Accurately manage and reconcile guest orders for premium experiences such as Champagne Waterfall, Chef’s Table, and Catering Transfers., • System Accuracy: Ensure timely and precise input of transfers and B&U in Crunchtime, reporting any discrepancies or trends to the Bar Manager., • Crew Sales Management: Conduct Crew Cambusa sales in line with Princess Ways standards, ensuring all transactions are properly documented for transparency., • Sales Monitoring: Track and support the sale of beverage packages, especially during the initial days of each voyage., • Training & Systems Support: Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest experience, maximize venue capacity, and streamline operations., • Staffing & Scheduling: Assist in ensuring optimal staffing and execution of beverage service across all venues, including lounges, dining rooms, crew areas, and open decks., • Venue Standards: Maintain high standards of setup, ambiance, and cleanliness across all beverage outlets., • Minimum one (1) year of proven experience as Assistant Food & Beverage Manager or in similar roles in high-volume F&B operations (Hotel/Hospitality related fields or Cruise Industry)., • Strong analytical skills - Candidates must be able to assist in the day-to-day logistics of Beverage Svc to increase productivity., • Strong problem-solving skills - Candidates must be able to solve customer complaints and provide support to staff members., • Strong customer service skills - Candidates must be able to interact with customers regularly, greeting them and addressing their complaints., • Fluent English Language Skills, both verbal and written., • Advanced computer skills involve using MS Office programs, F&B management software, POS)., • Preferably a graduate of a recognized hotel/catering/culinary school., • Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests., • Personable communicator with outstanding social skills and a warm, friendly, and caring personality., • Ability to continuously surprise and delight guests throughout their cruise experience., • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment. Job BenefitsEmbark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: • A competitive salary package., • Your comfortable double cabin - your space to relax and recharge., • Company-paid travel to and from the ship, so you can focus on the journey ahead., • Access to exclusive areas and benefits onboard (depending on the rank and occupational group)., • A vibrant recreation and welfare program designed to support your well-being and work-life balance., • Access to exceptional learning and development opportunities to grow your skills and advance your career., • The chance to travel the world, exploring exciting destinations while doing what you love., • A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service directly impacting the guest and staff experience. At Virgin Hotels nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: assist in the organization of onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the USA., • TIPS certification and Food Handlers Cards must be on file., • Comply with all safety and health department procedures, as well as, all state and federal liquor laws, • Associate or Bachelor’s degree preferred., • Preferred: 1-2 years’ experience in a full service restaurant or lounge in hotel supervisor position/management position., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • At least one year experience in a full service restaurant or lounge

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… Do you have a passion for not only creating…but maximizing the pleasure of an out of this world dining experience? Are you detail oriented with an eye and awareness of your surroundings and service delivery of your teammates? If so, then we want you to join the team here at Virgin Hotels! The Restaurant Manager orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. The manager of their area is committed to being present on the floor during morning and lunch service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing, • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging, • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor, • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise, • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables, • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc. must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a pre-shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Ability to work AM and PM shifts as needed, • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification, • Preferred: 2-5 years’ experience in a full service restaurant, fine dining or lounge in hotels #LI-onsite

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Food and Beverage Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Job Summary: The Restaurant Manager will oversee all aspects of restaurant operations, ensuring that every guest enjoys a remarkable dining experience. The RM will be responsible for managing staff, maintaining high standards of food quality and service, and driving profitability. This role requires strong leadership skills, an entrepreneurial mindset, and a passion for hospitality. Key Responsibilities: * Operational Management: * Oversee daily restaurant operations, including front-of-house and back-of-house activities. * Ensure the restaurant meets and exceeds quality, service, and cleanliness standards. * Manage inventory, ordering, and cost control to meet budgetary goals. * Responsible for payroll. * Staff Leadership: * Recruit, train, and develop staff, including servers, bartenders, runners, hosts and all FOH positions. * Create and maintain a positive work environment that encourages team cohesion and professional growth. * Implement performance evaluations and address any staff issues promptly and effectively. * Monitor adherence to SOP’s and training guidelines. * Customer Service: * Ensure high standards of customer service, addressing guest concerns and feedback with professionalism. * Implement strategies to enhance the guest experience and encourage repeat business. * Financial Management: * Work with the Director of F&B to manage the restaurant’s budget, including forecasting and controlling expenses. * Work with the Director of F&B to monitor financial performance, including sales, labor costs, and profitability. * Analyze sales reports and implement strategies to drive revenue growth. * Marketing and Promotion: * Collaborate with the marketing team to develop and execute promotional activities and events. * Build and maintain relationships with local businesses and community organizations to promote the restaurant. * Compliance and Safety: * Ensure compliance with health and safety regulations, food safety standards, and company policies. * Conduct regular inspections and audits to ensure the restaurant operates within legal and company guidelines. Salary : 80k-85k / Annually

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. Responsibilities: • Maintain cleanliness and organization of all storage areas., • Complete necessary food and station preparation prior to the opening of the restaurant in order to ensure that guests are served promptly and efficiently during the Restaurant and Room Service operating hours., • Prepare and display buffet food items according to the hotel standards., • Recognize quality standards in fresh vegetables, fish, and dairy and meat products., • Maintain clean and sanitary environment with knowledge of proper handling, storage, and sanitation., • Prepare food for Banquets, ad required, following specifications on Banquet Event Orders., • Prepare and service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor., • Prepare all foods following hotel standard recipes. Preparation of specials will be under the direction of the Chef or Kitchen Supervisor., • Breakdown buffets and kitchen line, storing food and equipment properly at the end of each meal period., • Work banquet food station as scheduled by the Chef or Kitchen Supervisor., • Know the location and operation of all fire extinguishing equipment., • Practice safe work habits at all times to avoid possible injury to self or other employees., • Use Production Charts as specified by hotel’s standards., • Be able to support any position in the Kitchen that is in need of help., • Follow all Health Department and Company regulations in regards to food and storage standards and safety., • Be able to operate and maintain cleanliness of all kitchen equipment., • Maintain a “Clean As You Go” policy., • Assist in storage and rotation of food items according to hotel procedures., • Sign keys out and back in under supervision as needed. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Culinary experience required., • Flexible and long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift, • Ability to withstand temperature variations both hot and cold., • Have thorough knowledge of menus and the preparation required, according to hotel standards., • Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking., • Knowledge of herbs and spices and proper use of each.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Overview: The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management. Responsibilities: • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Prepare and submit required reports in a timely manner., • Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence., • Know meeting room setups and capabilities., • Know sleeping room configurations and types., • Respond to Catering inquires immediately., • Use the Partnership Agreement to meet client needs., • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering., • Interact with outside planners, vendors for event setup., • Maintain pricing integrity and propose upscale menus for clients., • Manage existing accounts and follow up with client re-solicitation to capture future business., • Work with other F&B managers and keep them informed of F&B issues as they arise., • Manage the function diary and adjust space in order to ensure maximum potential revenue., • Be visible on the floor and assist staff as needed during functions., • Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.), • Plan and execute holiday and special events in conjunction with the Director of Catering., • Use feedback from client evaluations to improve service and quality., • Participate in required M.O.D. program as scheduled. Qualifications:, • At least 4 years of progressive experience in a hotel or a related field; or a 2year college degree and 3 or more years of related experience; or a 4year college degree and at least 2 year of related experience., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Proficiency in Delphi preferred., • Flexible and long hours sometimes required., • Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Kitchen Manager is responsible for coordinating, supervising, and directing all aspects of kitchen operations while maintaining high standards of food quality, consistency, safety, and efficiency. This role supports a productive and organized back-of-house operation, ensures compliance with union guidelines, health and sanitation standards, and company SOPs, and works closely with culinary and food & beverage leadership to deliver a strong guest experience. The Kitchen Manager is expected to lead the kitchen team effectively, maintain labor and productivity standards, support training and development, and ensure all food is executed to standard across all departments. Responsibilities: • Oversees all aspects of daily kitchen operations, ensuring efficiency, organization and consistency., • Supervises kitchen personnel and support staff within classification, providing clear direction and support., • Ensures all food is prepared, plated, and executed in accordance with established recipes, quality standards, and presentation guidelines., • Manages prep production, station readiness, and service flow to maintain a smooth and efficient kitchen operation., • Monitors ticket times, food quality, and team communication during service to ensure consistency and performance., • Maintains a clean, safe, and well-organized kitchen environment at all times., • Ensures full compliance with health, sanitation, food safety, and HACCP standards., • Adheres to all company SOPs, kitchen procedures, and requisition processes., • Monitors inventory levels, product usage, and waste, and communicates ordering needs in a timely manner., • Collaborates closely with culinary leadership and other managers to address and resolve operational issues., • Keeps immediate supervisor informed of any challenges or matters requiring attention., • Supports and monitors loss prevention practices within the kitchen., • Prepares and submits required reports in a timely manner, including labor, productivity, scheduling, prep, and operational follow-up., • Supports staffing and scheduling needs in alignment with union guidelines, business demands, and productivity goals., • Ensures team members are properly trained on SOPs, technical skills, food safety, and operational standards., • Participates in and leads departmental and property training as needed., • Assists in performance management, coaching, and development in accordance with company standards and the collective bargaining agreement., • Supports menu rollouts, ensuring recipe adherence and proper execution of all new and existing items., • Maintains a visible presence in the kitchen during prep and service, actively supporting the team as needed., • Responds promptly and professionally to food quality concerns and operational challenges., • Ensures overall back-of-house readiness to support a high-quality guest experience., • Performs additional duties as assigned by management. Qualifications:, • Food Handler Certification required, in accordance with local health regulations., • Demonstrates the ability to communicate effectively, both verbally and in writing, with all levels of employees and management in a professional and respectful manner., • Effectively listens to, understands, and clarifies concerns raised by employees and leadership., • Ability to multitask and prioritize kitchen functions to meet deadlines and service demands., • Proven ability to lead in a fast-paced environment while maintaining composure and strong attention to detail., • Skilled in handling operational challenges, including anticipating, preventing, identifying, and resolving issues as needed., • Ability to analyze and evaluate labor, productivity, inventory, and operational data to meet departmental objectives., • Maintains strict confidentiality of sensitive information., • Maintains regular attendance in alignment with company standards and operational needs., • Upholds high standards of personal appearance, cleanliness, and professionalism., • Adheres to company standards and regulations to support safe and efficient operations., • Drives productivity by identifying problem areas and supporting the implementation of solutions., • Strong knowledge of food safety, sanitation, kitchen organization, and service execution standards., • Supports staffing and leadership practices in alignment with union guidelines and the collective bargaining agreement., • Maintains a professional, supportive, and team-oriented demeanor at all times

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Responsibilities: • Maintain a warm and friendly demeanor at all times., • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees., • Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently., • Prepare beverages and cocktails according to the hotel’s mixing and presentation standards., • Serve guests with all beverage requirements in a friendly, courteous and professional manner., • Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards., • Follow all state liquor laws., • Know hotel services and facilities., • Abide by all hotel policies and safety rules., • Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests., • Respond to guests’ problems, complaints and accidents., • Be familiar with all fire exit locations and fire extinguisher locations and know how to operate., • Ensure that the bar and service areas are kept clean and tidy during service., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in hotel or a related field preferred., • Flexible and long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Rising 36 stories above the pulse and pageantry of Times Square, InterContinental New York Times Square is a hub of tranquility nestled in Midtown Manhattan’s Theatre District. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen. Find ease in chic accommodations, including sleek and spacious guest rooms and Junior Suites. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: The Senior Human Resources Manager is responsible for a range of HR functions. They are also responsible for filling all hourly positions promptly, ensuring accurate and timely completion of paperwork, understanding and enforcing company policies, and assisting with benefits and workers’ compensation tasks. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Maintain advertising logbook., • Become certified trainer in all Human Resources training modules., • Ensure compliance with all HR and related Loss Prevention SOP’s., • Participate in Highgate Hotel Enrichment Committee., • Schedule Highgate Hotel Orientation., • Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey., • Maintain First Aid log. Qualifications:, • At least 1 year of progressive Human Resources experience in a hotel or a related industry is required., • Previous supervisory responsibility preferred., • College course work in related field helpful, • High school diploma or equivalent required., • Long hours are sometimes required., • Experience in a union environment is required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel-required meetings and training., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: The Manhattan at Times Square is a convenient hotel with best Times Square location directly on Seventh Avenue in the heart of Midtown. This comfortable hotel is walking distance to the best Manhattan has to offer and is only steps from Broadway theaters, Times Square, Central Park, Rockefeller Center, Radio City Music Hall and much more. The Manhattan at Times Square has 659 oversized guestrooms. For guests seeking an upgraded experience, the hotel has unveiled their Executive Class accommodations; located on the 18th floor, these brand-new guestrooms feature ultra-modern amenities, plush bedding and marble baths. Overview: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency of the Guest Services. Responsibilities: • Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and), • Provide strong lobby presence to assist front desk agents and guest, • Provide all aspects of shift coverage in F&B operations as needed, • Balance the hotel room type inventory, • Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards), • Monitor and action Nor 1 upsell program, • Handle guest’s special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc. during shift, • Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed, • Coach, train, counsel hourly associates and administer discipline as needed, • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports., • Prepare, copy, and distribute reports as required., • Handle special guest requests., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required. Qualifications:, • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field., • Previous supervisory responsibilities, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by manager

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Human Resources Training Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, various trainings accross the hotel, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties. Responsibilities: • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Maintain advertising logbook., • Become certified trainer in all Human Resources training modules., • Facilitate leadership programs, service culture workshops, and compliance-driven training., • Lead deployment of new learning programs., • Partner with Operations to ensure all training supports business performance, guest satisfaction, and brand standards., • Coach new and existing leaders; assess talent readiness and development gaps., • Reinforce Highgate’s People First culture across all properties., • Lead culture immersion during transitions, new property openings, and leadership onboarding., • Ensure compliance with all HR and related Loss Prevention SOP’s., • Participate in Highgate Hotel Enrichment Committee., • Schedule Highgate Hotel Orientation., • Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property., • Assist with special projects; plan employee events (meetings, picnics, parties). Qualifications:, • At least 2 years of progressive Human Resources experience in a hotel or Learning & Development, Talent Management, Organizational Development, or a related industry required., • Experience leading organizational capability initiatives such as leadership development, onboarding, skills academies, and performance enablement., • Experience leading change management initiatives and driving learning culture transformations., • Ability to coach and develop leaders at all levels., • Strong analytical and problem-solving abilities., • Previous supervisory responsibility preferred., • College course work in related field helpful., • High school diploma or equivalent required., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Business Transient Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in Corporate Group Sales, • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Company Description VLICH is a prestigious hospitality brand known for exceptional service, world-class amenities, and a commitment to excellence in guest experiences. Headquartered in Queens, NY, VLICH operates posh properties that cater to both leisure and business travelers. Valuing innovation and collaboration, our team is dedicated to setting industry standards. By combining comfort, elegance, and top-tier management, we create memorable and enriching experiences for our guests. At VLICH, the focus is always on delivering unparalleled service in a dynamic and supportive work environment. Role Description We are seeking a full-time Hotel General Manager to oversee the day-to-day operations of our New York, NY property. As an on-site leader, you will ensure the smooth and efficient management of hotel operations, driving customer satisfaction, optimizing revenue, and maintaining high service standards. Your responsibilities will include overseeing all departments, managing budgets and costs, ensuring compliance with regulatory standards, training and motivating staff, enhancing the guest experience, and representing the hotel in the local community. Qualifications • Experience in General Management and Business Management to lead hotel operations and implement strategic goals effectively., • Expertise in Customer Service to ensure an exceptional guest experience and handle customer inquiries or concerns effectively., • Strong Budgeting and financial management skills to oversee hotel revenue and cost controls., • Knowledge of Food & Beverage operations and hospitality best practices to maintain a high standard of service and quality., • Excellent leadership, communication, and problem-solving abilities., • Ability to work in a dynamic, fast-paced environment while maintaining a customer-focused approach., • Previous management experience in the hospitality industry is essential; bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: LeMeridien NYC Park Central Tap into the inimitable energy of Midtown Manhattan at Le Méridien New York, Central Park, where iconic attractions and world-class cultural experiences beckon. Exquisitely designed to reflect the ethos of the city - bold, vibrant and authentic - our hotel is located in the heart of Midtown, on West 57th Street between 6th and 7th Avenues. From this enviable vantage point, guests may discover Central Park, Carnegie Hall, Rockefeller Center, MoMA and Columbus Circle. Ascend to our rooftop bar, LiFE Rooftop, and enjoy panoramic views of Central Park as you enjoy handcrafted cocktails and delicious bites from our carefully curated menu. Indulge in shared plates, fresh seasonal seafood and innovative rolls at Kumi Japanese Restaurant + Bar. With modern event spaces enhanced by thoughtful Le Méridien service, we provide an inspiring destination for events; when it’s time to relax, intuitively designed hotel rooms and suites encourage tranquility. We await your arrival at Le Méridien New York, Central Park. Overview: The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline. Responsibilities: • Direct and supervise Human Resources staff., • Prepare and maintain Human Resources budget., • Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance., • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance., • Communicate new policies, information, and directives to all employees., • Instruct staff in interpretation of HR policies and procedures., • Ensure staffs compliance with HR policies and procedures., • Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel., • Recruit, interview and recommend all exempt personnel., • Maintain employee benefits programs., • Set up, approve, and maintain all wage and salary programs, including performance evaluations., • Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc., • Maintain open door policy., • Monitor and analyze turnover statistics., • Conduct training classes., • Update and submit required reports in a timely manner., • Participate in and monitor safety committee in compliance with Loss Prevention SOP’s., • Ensure compliance with all HR related Loss Prevention SOP’s., • Establish and maintain safety incentive program., • Become a certified trainer in all current HR training modules., • Participate in and monitor effectiveness of Highgate Hotel Enrichment committee., • Maintain Heroes of Hospitality (Employee of Month/Year) program., • Practice positive employee relations, including coaching, counseling & discipline., • Develop and maintain “no cost” benefit programs., • Monitor Service Standards by Position training program., • Participate in and monitor orientation programs., • Develop managers for future advancement., • Ensure managers are using coaching, counseling and discipline to address issues/concerns., • Ensure Associate Opinion Survey is completed by all employees., • Condense and expedite paperwork, develop internal communications, improve record keeping., • Develop and maintain suggestion box program., • Plan and edit employee newsletter., • Manage all personnel files., • Manage resume and application files., • Develop and monitor recruitment resources. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience., • Previous supervisory responsibility required., • College course work in related field helpful, • Familiarity with and knowledge of employment laws required., • Long hours sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

Vice President, Business Development - Travel Insurance Programs This is a hybrid role with the flexibility to work both virtually and from either our New York, NY or Miami, FL office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like We are seeking a dynamic and goal-oriented Vice President of Business Development to lead the acquisition of new travel insurance distribution partnerships and grow our B2B2C book of business. This executive will be responsible for identifying, pursuing, negotiating, and closing large-scale travel insurance program deals with major travel retailers and travel suppliers. The ideal candidate brings deep relationships across the travel and travel insurance ecosystem, a proven track record of sophisticated, enterprise-level partnerships, and the strategic acumen to structure tailored programs that align with partner business models. Strategic Business Development & Sales • Own the full business development lifecycle from prospecting to close for large travel insurance distribution partnerships across cruise lines, tour operators, OTAs, airlines, vacation rental platforms, travel management companies, other travel suppliers, and alternative distribution opportunities for travel insurance., • Develop and execute a strategic sales plan and go-to-market strategies to achieve aggressive annual revenue and partnership acquisition targets., • Prioritize and manage a pipeline of strategic opportunities based on revenue, fit, and capacity., • Identify and cultivate relationships with C-suite and senior decision-makers at target partner organizations., • Collaborate with product, underwriting, actuarial, and technology teams to design customized travel insurance programs tailored to each partner's customer base, booking flow, and distribution model., • Structure partnership economics including commission models, revenue-share arrangements, marketing development funds, and performance incentives., • Serve as a visible thought leader and brand ambassador at key industry events and conferences (e.g., Skift, Phocuswright, USTOA, ASTA, CLIA)., • Monitor competitive landscape including carrier direct products, embedded insurance trends, insurtech innovation, and regulatory developments impacting travel insurance distribution., • Build, mentor, and lead a high-performing business development team as the organization scales., • Partner closely with Marketing, Product, Technology, Legal/Compliance, and Operations to ensure cohesive go-to-market execution., • Report on pipeline, deal progress, and revenue forecasts to executive leadership. How this opportunity is different Aon's Travel Practice is a leading provider of travel insurance and travel protection programs. We partner with the world's largest travel retailers, tour operators, cruise lines, online travel agencies (OTAs), and travel suppliers to deliver embedded insurance solutions that protect millions of travelers annually. Our mission is to provide innovative, customer-centric travel protection products that enhance the traveler experience while creating meaningful ancillary revenue for our distribution partners. Skills and experience that will lead to success • Ten plus years of progressive experience in business development, sales, or strategic partnerships within travel insurance, travel assistance, embedded insurance, or closely adjacent sectors (travel technology, travel distribution, insurtech)., • Demonstrated success closing various sized B2B2C distribution partnerships with major travel brands (airlines, OTAs, cruise lines, tour operators, hotel groups, etc.)., • Deep understanding of travel insurance products, distribution models (embedded/ancillary), underwriting fundamentals, and regulatory landscape (state licensing, surplus lines, admitted markets)., • Established network of senior relationships across the travel and travel insurance industries., • Collaborate across the enterprise to unlock new avenues of distribution for travel protection programs and services., • Experience structuring commercial deals involving commissions, revenue shares, MGA/MGU or program administrator arrangements, and technology integration requirements (APIs, booking path integration)., • Prior leadership experience at a travel insurance carrier, MGA, TPA, or insurtech, • Experience selling into and managing relationships with global travel distribution platforms and/or travel retailers (e.g., Amadeus, Sabre, Travelport) or global OTAs (e.g., Booking.com, Expedia, Priceline)., • Familiarity with embedded insurance platforms and API-driven distribution technology, • Experience working across international markets; broad understanding of travel insurance regulatory requirements across multiple jurisdictions. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ___ or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $180,000 to $200,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive a production incentive in addition to base salary. The amount of any production incentives varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-VIRTUAL #LI-DH1 #LI-HYBRID 2574251

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Overview: The Associate Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Schedule Orientation., • Assist in Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Maintain First Aid log. Qualifications:, • A 4-year college degree, • At least 3 years of progressive Human Resources Management experience in a hotel or a related industry;, • Recruitment experience in the hospitality field required., • Experience in union environment required., • Previous supervisory responsibility required., • College course work in related field helpful, • Familiarity with and knowledge of employment laws are helpful., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Attendant is responsible for providing guests with comprehensive and professional guidance, exceeding expectations by assisting guests throughout their spa visit and maintaining a clean facility environment, including the spa, locker rooms, and reception area. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Greet guests warmly, providing tours of the facility and informing guests of available amenities, using professional verbiage and etiquette., • Daily set up of food and beverage stations, replenishing and maintaining Spa pantry and snack display, as needed., • Manage inventory and stocking of all spa lockers, including linens, robes, and locker room amenities., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Responsible for all aspects of cleaning the spa facility throughout the day, including, but not limited to:, • Thoroughly clean sinks, toilets, urinals, mirrors, glass, countertops, walls, vents, windowsills, equipment and floors throughout the spa/fitness center., • Pick-up and return loose equipment to designated area throughout the day., • Mop, scrub, wax, shampoo and spot clean carpeting and floors., • Empty trashcans and dispose bulk garbage in designated bins throughout the day., • Clean and maintain all fixtures, woodwork, walls, and windows, as well as additional parking lot cleanup, as needed., • Vacuum throughout the day, moving furniture and equipment, as needed., • Dispose of all soiled laundry in designated bins throughout the day., • Ensure all fixtures and equipment are in working order, reporting any deficiencies., • Communicate guest complaints or any maintenance issues to Spa Management., • Provide customer service to guests, including information about hotel services, activities, and directing guests to other areas of the hotel., • Perform other duties, as assigned., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • A minimum of 1 year of customer service-related experience, preferred., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off The hourly pay range for this role is $20.00 - $25.00. This rate is only applicable for jobs to be performed at Sisley Spa at The Dominick Hotel. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job DescriptionDescription: Job Title: Director of Event Sales – The Ritz-Carlton NoMad, NYC Location: New York, NY Reports To: Sr. Director of Operations, NoMad Department: Operations Employment Type: Salaried, Exempt Salary - $125k - 150kyr plus commission Position Summary The Director of Event Sales – Ritz-Carlton NoMad is a senior strategic sales leader responsible for driving event-related revenue and client relationships for José Andrés Group (JAG) venues within Ritz-Carlton NoMad. This leader will ensure outstanding event sales performance, foster strong client partnerships, and execute high-visibility events that align with JAG’s brand as well as the Ritz-Carlton’s standard of refined luxury hospitality. Key Responsibilities Sales Strategy & Revenue Growth • Develop and execute an event sales strategy that targets weddings, social events, corporate functions, and private dining for JAG venues at Ritz-Carlton NoMad., • Collaborate with JAG and hotel leadership to set annual event sales goals and monitor performance., • Identify and cultivate new business opportunities, including corporate accounts, third-party planners, luxury social clients, and partnerships., • Serve as the lead sales contact for event clients, guiding them through the planning process from inquiry through execution, and ensuring exceptional service., • Build and nurture long-term relationships with clients, planners, agencies, and luxury hospitality partners., • Anticipate client needs and provide proactive consultative selling, matching event design and catering solutions to client objectives., • Coordinate with Culinary, Events Operations, Banquets, Marketing, and Hotel Sales teams to ensure seamless planning, execution, and on-site delivery of events., • Serve as a liaison between client and operational teams to ensure logistics, menus, staffing, and service standards are clearly communicated and executed., • Attend and oversee event rehearsals, set-up, and on-the-day execution to ensure quality, service standards, and client satisfaction., • Monitor event timelines, manage last-minute adjustments, and resolve client or operational issues proactively., • Develop event forecasts, pricing strategies, and revenue projections in alignment with annual targets., • Monitor event budgets, expenses, and vendor contracts, ensuring profitability and cost controls., • Lead and mentor the event sales team, setting goals, performance standards, and development plans., • Provide coaching, training, and feedback to ensure strong client service, sales conversion, and negotiation skills within the team., • Build a talent pipeline for event sales and planner roles and assist with recruiting and hiring as needed., • Support administrative responsibilities including performance reviews, scheduling, and resource planning. Requirements: Required Qualifications • 7–10 years of sales leadership or event sales experience in luxury hospitality, hotels, or fine dining—ideally in New York City., • Proven track record driving event sales, revenue growth, and large-scale event bookings in a luxury environment., • Solid understanding of event planning, catering logistics, and client relationship management., • Experience negotiating event contracts, managing deposits, and building event proposals., • Excellent communication, presentation, and consultative sales skills., • Skilled in cross-functional collaboration and detailed event execution oversight., • Proficiency with event sales and CRM systems, catering software, and Google Workspace., • Ability to walk and stand for extended periods (up to 8 hours) during event setup and execution., • Occasional lifting of materials and event-related items—up to 15 lbs regularly, 30 lbs occasionally., • Comfortable working in a fast-paced event environment with multiple deadlines and shifting priorities., • Availability to work evenings, weekends, holidays, and on-site during client events., • Competitive Base Salary & Performance-Based Incentives, • Comprehensive Health & Wellness Benefits, • Employee Discounts and Preferred Access to JAG and Ritz-Carlton Services, • Retirement Savings Plans

Job Description Overview Opportunity: Director of Sales | Luxury & Lifestyle New Opening HHM Hotels is seeking a dynamic and strategic Director of Sales for our highly anticipated lifestyle hotel currently under development in the heart of Manhattan. As a key leader for this premier New York property, you will spearhead the pre-opening sales strategy and launch phases. You will be responsible for developing and executing a sophisticated sales and marketing plan that establishes a dominant presence in the competitive NYC landscape, maximizing revenue through direct sales, e-commerce, and high-profile community partnerships. Your Growth Path Area Director of Sales – Regional Director of Sales Your Focus • Strategic Launch: Lead the pre-opening sales efforts by developing comprehensive strategic plans that incorporate all business segments and align with the hotel’s lifestyle positioning., • Revenue Generation: Achieve annual hotel revenue goals by identifying customer business requirements and crafting tailored offers that increase market share., • Relationship Management: Build and maintain high-level relationships with key accounts and community partners to drive customer satisfaction and long-term loyalty., • Leadership: Interview, select, and mentor a high-performing sales team, modeling professional selling techniques and fostering a commitment to HHM core values., • Market Analysis: Use internal and external data to monitor objectives, identify sales trends, and take proactive action to correct any shortfalls against the marketing plan. Your Background and Skills • Four-year college degree required; advanced coursework in business, marketing, or communications is a plus., • Proven sales leadership experience in a lifestyle hotel or comparable high-end NYC property., • Experience in hotel pre-opening and launch phases is highly preferred., • Public relations and community marketing experience required., • Proficiency in Excel, Word, sales software, and access database tools., • Strong presentation skills and the ability to negotiate complex terms that satisfy both internal and external requirements. HHM Benefits and Perks • Medical, Dental, and Vision Health Insurance., • Paid Time Off and 401k Company Match., • Free Basic Life Insurance., • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts and Technology Reimbursements., • Commuter Transit and Commuter Parking Benefits., • Employee Assistance and Wellness Program., • Educational and Professional Development., • Referral Bonus Program and Quarterly Bonuses and Incentives. Work Environment and Context • Requires sitting for extended periods and using hands/fingers to operate a keyboard., • Involves bending, reaching, and lifting up to 10 pounds., • Moderate local travel required to conduct outside calls, promote the hotel, and review competition. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP’s. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Massage Therapy License., • Must have at least 1-3 years’ experience in a Massage Therapist position, preferably in a luxury hotel/resort environment., • Knowledge of Massage Theory, Anatomy, and Physiology., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off This is a hourly vs commission position. The anticipated commissions earned for this role translates to an hourly pay range of $17.00 to $55.00, not including gratuity. This rate and pay structure is only applicable for jobs to be performed at Sisley Spa at The Dominick Hotel. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employee Partners are guaranteed at least minimum wage for the hours worked during a given two week payroll period. The Employee Partner will be paid either this wage guarantee total or the total rate of pay per treatment(s) whichever amount is greater (calculated by hours worked during the payroll week). Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job DescriptionHeadquartered in New York City, located in the heart of Midtown Manhattan, our Loews Hotels & Co Home Office teams support our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, sales, development, brand marketing, finance, human resources and information technology. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * This is a bonus eligible position * Competitive health & wellness benefits, 401(K) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Employee Hotel Rates, other discounts, perks and more What We're Looking For: As the IT Audit Manager at Loews Hotels, you'll be at the forefront of our IT-focused audit endeavors, reporting directly to the Vice President, Internal Audit. This role offers an opportunity to lead and manage Sarbanes-Oxley (SOX) compliance audits over IT general controls (ITGCs) and drive operational IT audit processes, ensuring the integrity and security of our technology landscape. Collaborate closely with the VP, Internal Audit to craft annual risk assessments and risk-based audit plans, leveraging your expertise to identify key areas of focus and opportunity. Further, the IT Audit Manager successfully establishes positive working relationships with key internal and external stakeholders at all levels, including Executive and Senior Leadership, Loews Corporation Internal Audit, co-source partners, and external auditors. Who You Are: * A guardian of ethics guided by principles of integrity, honesty, and respect * A continuous learner who is constantly evolving, mastering new skills, and staying updated on industry trends * A relentless communicator, fostering collaboration to support their colleagues and drive collective success * A natural, effective leader who takes initiative, makes decisions, and motivates others * A quick learner who is nimble in adapting to new situations and thrives in a dynamic work environment * Veterans and military spouses are encouraged to apply What You'll Do: * Perform annual risk assessments to develop the annual risk-based audit plan, evaluating the adequacy and operating effectiveness of internal controls by conducting audits of all business units (i.e., corporate/home office, hotel properties, and the shared service center), communicating audit recommendations to remediate audit issues or concerns identified, and providing IT advisory and assurance services to improve internal controls, operations, risk management, and compliance * Provide independent, objective IT assurance and advisory services to assess, evaluate, and validate the design and operating effectiveness of internal controls, while also adding value towards continuous process improvement opportunities within the organization * Lead and manage the planning, fieldwork, and reporting phases of IT compliance audits (including the review of quarterly IT SOX compliance certifications and completion of annual IT SOX compliance audits as required by SOX 302 and SOX 404, respectively) across the organization * Participate in the Annual Audit Risk Assessment and Enterprise Risk Management (ERM) processes, including understanding standard operating procedures and risk management policies, IT security and governance policies, interviewing key internal stakeholders, reviewing control self-assessments (CSAs) completed by hotel management, and analyzing financial data and information, which will help define annual risk-based audit plans * Share input and ideas towards developing audit risk and control matrices, mapping/documenting processes and procedures (e.g., flow charts and walkthrough narratives), and creating/enhancing audit methodologies and strategies * Perform detailed IT audit testing procedures during the fieldwork phase, while maintaining supporting audit workpapers, and thoroughly documenting any audit results and issues identified * Execute integrated audits consisting of financial, operational, IT, and compliance auditing procedures in collaboration with the Audit Manager * Clearly and timely communicate audit results and significant findings to the VP, Internal Audit, business and process owners, and senior management, and effectively advise on audit recommendations and corrective action plans to remediate issues * Assist with drafting formal audit reports and presentations that will be communicated to the Audit Committee, Executive and Senior Leadership team members and all other related key stakeholders * Partner with the IT Security and Governance team to assess and evaluate all IT general controls (ITGCs), as well as to complete special projects involving Cyber Security, Data Governance & Classification, Service Organization Controls (SOC) Reviews, System Implementations, Payment Card Industry Data Security Standards (PCI DSS) Compliance, etc. * Collaborate with the IT Business Intelligence team to design data analytics for continuous monitoring and automated audit testing by leveraging available analytical tools and resources * Hire, train, coach, and develop new staff and senior internal auditors, as needed * Co-lead and manage internal and external parties (e.g., co-source partners) to conduct planned audits * Coordinate with external auditors for interim and year-end financial statement audits, as necessary * Attend all required training sessions and meetings * Perform other duties as assigned Your Experience Includes: * Bachelor's in accounting, finance, or IT related field required; Master's degree in referenced fields preferred * A minimum of six years of external or internal audit experience with working knowledge of and skill in applying Generally Accepted Accounting Principles (GAAP), Generally Accepted Auditing Standards (GAAS), Institute of Internal Auditors (IIA) Standards, SOX Compliance Requirements, Cyber Security Framework Standards (e.g., National Institute of Standards Technology - NIST), PCI DSS, etc. * Extensive understanding of internal controls and risks with the ability to recognize significant control issues and risk exposure across the organization * Experience assessing IT risks (including SOX), and evaluating the adequacy, design, and operating effectiveness of ITGCs * Strong understanding of IT security, governance, network, and infrastructure processes and procedures * Familiarity with utilizing data analytics tools to gain full coverage of audit population and automate auditing procedures * Proven track record of successfully managing and leading staff and senior internal auditors to effectively and sufficiently complete audit assignments and timely report on results * Excellent communication skills (verbal and written) in interactions with team members at all levels, including control or business process owners and senior management * Strong interpersonal skills with the ability to effectively develop and maintain positive working relationships cross-functionally with all levels of team members (e.g., Accounting, Finance, Operations, Compliance, Legal, HR, Loews Corporate Internal Audit, etc.) and external parties (e.g., co-source partners and external auditors) * Flexibility to work independently and in a team-oriented environment depending on assignment needs * Combination of Public Accounting (external audit) and Internal Audit experience preferred * IT audit experience at a company within the hospitality, restaurant, and retail industries, preferred * Knowledge of systems and applications such as, Oracle Enterprise Resource Planning (ERP), Workday Human Resources Information System (HRIS), Opera Property Management System (PMS), etc. with the ability to utilize system reports for audit testing and data analytics, preferred * Ability to work a flexible schedule based on business needs * Must be willing and able to travel up to 30% of the time, depending on business needs Who You'll Supervise: * Indirect team members (i.e., senior internal auditors) depending on the projects assigned * External co-source staff auditors, as needed * External co-source staff auditors, as needed Salary range for this position, based on experience, is $116,000.00 to $145,000.00. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role The Senior Accountant will play a critical role in ensuring the accuracy, integrity, and timeliness of the company’s financial reporting. This position will own key accounting processes end-to-end, support month-end close, and collaborate cross-functionally to improve financial operations. You will also support core financial operations - including billing, revenue processes, and adherence to GAAP - ensuring the company maintains a high standard of financial discipline. This is a high-impact role for someone who thrives in a fast-paced, growth-stage environment. Responsibilities • Manage key components of the monthly, quarterly, and annual close process, ensuring accuracy and adherence to deadlines., • Prepare and review journal entries, account reconciliations, and detailed variance analyses., • Own critical balance sheet and P&L areas, such as revenue, accruals, prepaid expenses, fixed assets, or payroll accounting., • Support annual financial statement audits, tax filings, and compliance deliverables., • Partner with FP&A, Operations, and other teams to ensure financial information is complete, accurate, and consistent., • Identify opportunities to automate or streamline accounting processes and drive operational excellence.Qualifications, • Bachelor’s degree in Accounting, Finance, or related field; CPA or CPA-track strongly preferred., • 4–6+ years of accounting experience, ideally with a mix of public accounting and private industry., • Strong understanding of GAAP, financial reporting, billing processes, and accounting operations., • Hands-on experience with Maxio (or comparable system) for revenue, billing, or subscription management is required., • Advanced Excel/Sheets skills; experience with modern ERP systems (e.g., NetSuite) is a plus.

Job Description We’re looking for a self-starter with attention to detail to join our team. Reporting to the Assistant Director of Finance, you’ll further your finance experience by assisting in the preparation of accurate and timely financial reports, overseeing daily operation of the accounting department activities and internal control procedures ensuring compliance with all Federal, State and local regulations. WHO ARE WE Generator is on a journey. Appropriate, given that we're a shared accommodation lifestyle brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT THE PARAMOUNT Paramount Hotel is a New York City landmark located just steps from Times Square. Constructed in the French Renaissance style by Thomas W. Lamb in 1927, the building reflects the theatrical character of its neighborhood. The bustle of the street disappears as you step inside - with its two-story lobby, reflective fireplace, dramatic lighting, and rich textures, it sets the stage for a hip, indulgent experience. Recently updated but retaining its historical charm, the Paramount Hotel is standing out – as the only hotel near Broadway NYC with genuine personality. Kind of a “no brainer” to take this iconic hotel with us on our Generator journey. While making sure to keep its rich character - we are giving it the best parts of our Generator DNA in order to transform this into a social driven, loud and welcoming community hot spot (with some kick-ass parties & events, of course). WHAT’S IN YOUR DNA • Hands-on attitude, with attention to detail, • Excellent interpersonal and communication experience, both verbal & written, • Must be highly organized and well versed in completing paperwork, • Prepare, record, and process accounts payable and cash disbursement, and accounts receivable and cash receipts, • Prepare allocation tables for indirect expenses and revenue items as needed, • Maintains required records, reports, and files in an organized manner., • Gathers pertinent data pertaining to inventories, accounts payable accruals, and any other information necessary to prepare relevant journal entries, • Review credit card refunds to ensure legitimate refunds, • Other duties as assigned by management, • Assist in the posting of accounts to the general ledger for accounts receivable, cash receipts, accounts payable and cash disbursements, • Review open invoice reports and follow up with a schedule of payments or adjustments, • Assist with the year-end financial audit, • Responds to questions from managers and employees. OUR GLOBAL BENEFITS • Birthday holiday in addition to your yearly holiday allocation, • Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment, • Employee Bounty Program providing opportunities to earn generous financial rewards for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good, • Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback, • 2 free nights’ accommodation across any of our Generator x Freehand properties globally, • Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted), • International career opportunities so you can travel the world while working with us (win-win!), • Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down! That's cool. Send us your application in English, preferably via email. If you’ve got questions call us, or check . We look forward to hearing from you. Employment Requirements: Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment. This position does not offer sponsorship of Work Visas. Generator x Freehand is an Equal Opportunity Employer and Drug Free Work Place. Join Us and help us achieve our Vision! We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionTRYP by Wyndham New York City / Times Square SouthPosition: Sales Manager Location: 345 West 35th Street, New York, NY 10001 Brand: TRYP by Wyndham Reports To: Revenue Director as well as Ownership Employment Type: Full Time About TRYP by Wyndham NYC Owned and managed by Resilient Management Inc., TRYP by Wyndham New York City / Times Square South is a vibrant 173-room, four-star property in the Garment District, blending European style with New York energy. Part of Wyndhams global TRYP brand, the hotel welcomes guests seeking culture, cuisine, and connection. The Role We are seeking a dynamic Sales Manager to champion all sales activities from corporate partnerships to leisure group bookings and position TRYP NYC as a top choice for business and lifestyle travelers. Responsibilities Develop and implement creative sales plans that grow revenue across segments. Identify new corporate and group business opportunities within the NYC market. Build relationships with key accounts and travel industry partners. Coordinate with marketing to launch brand-aligned promotions and social campaigns. Monitor competition and market trends to adjust strategy proactively. Report monthly sales performance to ownership and Wyndham corporate sales support. Preferred Qualifications 35 years of experience in hotel sales (urban or lifestyle brand preferred). Wyndham Sales Portal and SynXis knowledge a plus. Proven track record meeting and exceeding sales goals. Strong communication and account management skills. Highly motivated and self-driven team player. Benefits & Culture Competitive compensation package. Paid Vacation benefits. Employee discounts through Wyndham Rewards. Join Our Team Email your rsum to with the subject line Sales Manager TRYP by Wyndham NYC.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. The ideal candidate will be a team builder and coach, a cultural ambassador and adept at shifting between financial strategy and tactics. They will also naturally thrive in agile environments and have an innate passion for finding patterns that emerge from analytics. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Strategic • Communication is a key ingredient to success in this position!, • Work collaboratively with the General Manager, Corporate Director of Finance and other Operational Leaders to determine opportunities to fine tune processes that will drive both short-term and long-term profitability for the hotel., • Analyze financial variances and operational trends as a result of this evaluation and ensure that financial statements are accurate and timely in conjunction with Virgin Hotels standards and procedures., • Continually assess purchasing opportunities across the hotel to optimize spend., • Build and maintain professional relationship with and act as a strategic business partner to hotel ownership and/or Asset Manager. Tactical • Compile, maintain and review financial reports for the property on a daily, weekly, monthly and annual basis, including but not limited to daily labor and revenue reporting, checkbooks, monthly financial operating statements, cash flow reports, monthly and weekly forecasts, balance sheet reconciliations and capital budget expenditures., • Support, train and coach on-site accounting teams to ensure accurate and timely preparation of financial statements, accounts reconciliations, forecast and budgets in compliance with HMA obligations., • Alert the Corporate Director of Finance and/or VP, Finance Operations, as deemed necessary on significant variances from budget, forecast and internal control standards., • Partner with the General Manager and Property Leadership Team to ensure forecasting processes are optimized and that the property is achieving forecasting accuracy targets and optimal flow through., • Proactively compile and understand cash flow forecasts to ensure compliance with debt and lease requirements, sales & use tax payments, real estate tax and other obligations as well as monitor working capital positions on a daily basis., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Lead/participate in on-boarding and training for new managers at the hotel., • Develop and monitor internal controls to safeguard hotel assets as measured by internal and external audits. Maintain adequate internal control over revenues, expenses, assets and liabilities of the hotel and ensure accounts are maintained according to GAAP and Uniform System of Accounts., • Work with General Manager and People Director to monitor existing talent and implement succession planning within the hotel accounting team as applicable to help sustain our future pipeline., • Ability to influence all levels of the organization with your presence and business acumen., • Strong knowledge and ability reading, analyzing, and understanding financial statements, loan documents, lease agreements and contracts., • Prior oversight of accounting teams., • Ability to manage internal teammates at all levels of the organization., • Proactive, independent, forward-thinking, trustworthy, and hands-on finance executive., • A dynamic team player who is a quick study and can think creatively and effectively challenging existing practices., • Strong written and oral communication skills., • Strong organizational and project management skills., • Approach all encounters with guests and teammates in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Virgin Hotels standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working – in other words – be good-looking!, • Comply at all times with Virgin Hotels’ standards and regulations to encourage safe and efficient hotel operations., • Be nice to each other and maintain a warm and friendly demeanor at all times., • Teammates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow teammates., • Maximize efforts towards productivity, identify problem areas and assist in finding and implementing their solutions., • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Virgin Hotels’ established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management., • Monitor the capital planning process by assisting management with the calculation of return on capital improvements, gathering support and monitoring the bid process, and ensuring proper upkeep of the property by evaluating scope of work and specifications., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Hire, train, supervise and develop staff, including coaching, counseling and discipline., • Maintain compliance with Virgin Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Ensure the proper utilization, maintenance and periodic upgrades of all EDP equipment., • Directs or prepares all financial reports in accordance with Virgin Hotels’ requirements meeting various due dates and deadlines., • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity and efficiency (Executive Committee, Sales & Service, Credit, etc.) You got skills? If you are able to perform the following, then you have come to the right place… • There will be days where long hours are required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must routinely meet deadlines., • Must be able to multi task., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to prioritize departmental functions in order to meet due dates and deadlines. Background must-have: • Current, legal and unrestricted ability to work in the United States, • A minimum of 6 years of related progressive experience in hotel Accounting or related field is required, • An Accounting/Finance degree and a minimum of 6 years of related progressive experience.

Job Description The NoMo SoHo is seeking an experienced Sales Manager. Under new ownership and slated for renovation in 2027, this is a fantastic opportunity to reestablish reputation and set a new course for NoMo SoHo. The Sales Manager will support the business plan with effective strategies through direct sales, digital marketing and revenue management. This person will ensure effective internal and external communications with clients, potential customers, and ownership. Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s highly competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with every stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline views, delivering a truly elevated guest experience. This on-site position reports directly to the Director of Sales & Marketing (DOSM), with oversight from hotel General Manager. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: • Develop and execute sales strategies to increase room revenue, group bookings, and event sales, • Identify, prospect, and secure new corporate, group, and leisure accounts, • Maintain and grow relationships with existing clients through regular communication and site visits, • Prepare and negotiate contracts, rates, and proposals in line with hotel policies, • Conduct hotel tours for prospective clients and event planners, • Collaborate with marketing, revenue management, and operations teams to align sales efforts, • Monitor market trends, competitor activity, and pricing strategies, • Achieve or exceed monthly and annual sales targets, • Attend trade shows, networking events, and industry functions as required, • 2 years prior Hotels sales experience, • Proven experience in hotel sales, hospitality sales, or a related role, • Self-starter, Strong negotiation, communication, and presentation skills, • Excellent relationship-building and customer service abilities, • Ability to work independently and manage multiple accounts simultaneously, • Proficiency in sales systems (Delphi), hotel PMS, and Microsoft Office, • Knowledge of local market dynamics and hospitality trends, • Must have the ability to communicate in English, • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player For applicants in NYC, the anticipated compensation range is $36.05 to $40.86 per hour ($75,000 to $85,000 annually), depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi-state employer, and salary ranges may vary for positions in other states.

Job Description About Our Role: The Senior Vice President, Finance & Accounting is responsible for the financial health, integrity, and performance of the company and its portfolio of managed hotels. This role partners closely with Castle Peak Holdings (CPH) and internal leadership to drive strategy, optimize returns, and ensure disciplined financial operations across both corporate and property levels. Essential Functions: • Lead all accounting and operational finance functions, including financial reporting, budgeting, forecasting, cash flow management, and internal controls across corporate and property portfolios, • Serve as primary financial partner to CPH; support investment strategy, underwriting, and asset performance analysis, • Oversee monthly close process and consolidated financial reporting, ensuring accuracy, timeliness, and compliance, • Drive annual budget process, rolling forecasts, and variance analysis; provide actionable insights to Operations and Executive Leadership, • Establish and enforce financial policies, controls, and standard operating procedures across all properties., • Partner cross-functionally with Operations, Revenue Management, and HR to improve profitability, labor efficiency, and cost controls, • Build, mentor, and develop property and corporate finance/accounting teams, • Oversee finance-related systems and IT infrastructure, including accounting platforms. Qualifications • 7+ years of progressive finance/accounting leadership experience, ideally within hospitality or hotel management, • Strong understanding of hotel financial drivers (labor, GOP, flow-through, RevPAR impact), • Experience partnering with ownership groups, investors, and/or asset managers, • Strong technical accounting foundation and experience with audits and compliance, • Advanced financial modeling and analytical skills, • Systems savvy (hotel PMS, accounting platforms, reporting tools)

Job Description Full-Time and Part-Time Opportunities! COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP’s. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Massage Therapy License., • Must have at least 1-3 years’ experience in a Massage Therapist position, preferably in a luxury hotel/resort environment., • Knowledge of Massage Theory, Anatomy, and Physiology., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off This is a hourly vs commission position. The anticipated commissions earned for this role translates to an hourly pay range of $17.00 - $55.00, not including gratuity. This rate and pay structure is only applicable for jobs to be performed at 111 SKIN SPA/CLINIC at The Plaza Hotel. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employee Partners are guaranteed at least minimum wage for the hours worked during a given two week payroll period. The Employee Partner will be paid either this wage guarantee total or the total rate of pay per treatment(s) whichever amount is greater (calculated by hours worked during the payroll week). Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Who are we? J/PR is a global communications firm specialising in public relations, content creation, and social media. We work with some of the best hotels, resorts and destinations in the world. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We’re passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other. Forbes said “These are the Women Dictating Where You’re Traveling,” and Inc. Magazine featured J/PR in an article titled, “How Two Millennial-ish Women Built a PR Powerhouse.” This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain’s Best Places to Work (to name a few). At J/PR, we’re incredibly intentional about our company culture, and we wholeheartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training, and retreats, along with a connected company culture. Who are you? Creative, collaborative, connected. You manage and oversee accounts and teams with dedication, strategy, and drive. You strive to be your best and help others be their best, and your motivation and passion for the industry help you mentor the next generation. You’re driven, dedicated, strategic, and solution-oriented. Business-minded and creative, you have proven experience developing and implementing successful campaigns for travel, hospitality, and lifestyle brands, both big and small. You bring a time-tested roster of travel and lifestyle media and influencer relationships. If this sounds like you, then please read on! The Role As an Account Director, Public Relations you are running accounts autonomously, driving the overarching account strategy while making sure the team is set up for success and understands their roles and responsibilities. You’re the main client contact for more nuanced conversations related to the team and the work, and you drive the strategy and deliverables making sure there are results and movement each quarter. At this stage in your career, you are guiding your team to get hits by helping to identify the right media and outlets for a story to live and offering feedback and coaching along the way. You also use your close media contacts to get big A-list placements when warranted by the client. Duties and Responsibilities Account + Client Management You play a significant role in client retention and relations. Lead through significant agency engagement by: • Develop and lead overarching account strategies aligned with clients’ business goals, ensuring programs deliver measurable ROI and target agreed-upon KPIs, while acting as a trusted partner providing expert guidance and leading strategic conversations., • Design and lead standout PR campaigns (e.g., crises, renovations, hotel openings) as well as activations, partnerships, and programming with strategic oversight and clear client communication while driving meaningful results and long-term brand impact., • Demonstrate positive leadership with both clients and internal teams by providing strategic insight, industry knowledge, and clear direction., • Oversee scopes of work and guide teams to deliver impactful work aligned with clients’ revenue and business objectives., • Monitor team activity, budgets, and account performance to ensure work remains within scope and maintains high client satisfaction., • Identify opportunities for additional projects or expanded scopes that deliver value to the client while growing the account., • Review performance metrics and time tracking reports and adjust strategy, resourcing, or priorities as needed., • Lead conversations around contract renewals and proactively address evolving client needs or scope changes., • Step in across initiatives—large or small—to support client success and reinforce a strong partnership and servant leadership for account teams., • Nurture client accounts using proven strategies to drive year-over-year renewals while maintaining client attrition below 12% annually., • Attending client networking and industry events, which may occasionally be outside daytime working hours., • Nurture your network of editor, writer, and freelance connections for agency clients, as well as create new relationships, through ongoing introductions, targeted pitches, and minimum of two (2) meetings (phone, virtual, or in-person) each month. Continue to be a trusted source of media knowledge for your teams, while landing top tier placements, • Success is your team members getting those hits and hitting campaign mark, and you playing a role as needed, • Create and contribute big-thinking pitches that land in bigger and bigger features, multi-page spreads in magazines, and in meaningful unexpected sections, • Guide your teams to proper media who will execute KPI story ideas You play a role in agency growth and business development. As such, responsibilities include: • Leading or supporting the creation of new business decks and case study development., • Traveling to participate in new business pitches as needed, which may include overnight and weekend travel., • Build and maintain an industry network that generates new business leads, sourcing 1-3 commissionable opportunities annually., • Provide thought leadership and ideation for new business proposals, • Attend new business meetings and presentations as the voice and face of account leadership, • Develop a specialty area at the agency (i.e. regional specialty, meetings/groups, wellness, uber luxury, culinary, family) – be the agency go-to and tastemaker in the space; positioning our brand in the space, • Leading team / giving expert counsel for team and client, making sure everyone's set up for success, serving as a visible and trusted leader within the office, contributing to a positive and collaborative agency culture., • Lead at least two (2) trainings annually for team members, whether agencywide or officewide, • Deliver 2-3 internal presentations, training moments or case studies per year to share insights, best practices, client wins, to help support the agency, your teams and new business efforts, • Manage up to four (4) direct report(s), providing leadership, guidance, feedback and coaching to direct report(s) and account teams both in person and remotely, and making recommendations for staff promotions., • Attending workshops, media events, webinars, and conferences on behalf of the Agency and its clients which may include weekend travel., • Mentor and guide team members as they grow in their careers, providing coaching, feedback, and development opportunities., • Foster a motivated, engaged, and positive team environment that supports strong performance and collaboration., • Contribute to agency growth through participation in account staffing and resourcing conversations., • Develop and implement efficient processes, training, and systems that strengthen team performance, leading at least two educational workshops annually to support internal learning and development., • Lead agency initiatives, workshops, and trainings, and help cultivate meaningful media and industry relationships., • Champion and promote the J/PR culture across teams and within the broader industry., • Stay informed on industry trends and continuously expand expertise in hospitality, media, and client business sectors., • And other tasks, projects, or duties as required. Experience • College Degree or comparable experience required., • At least 10+ years of public relations experience in hospitality, working with top luxury clients., • Agency or in-house experience is a plus. Requirements • Creative and strategic thinker with a proven track record of identifying and resolving problems in a timely manner, • Able to act tactically while keeping long-term objectives in mind, • Skilled at managing time-sensitive projects, prioritizing multiple objectives, and driving initiatives to completion with minimal guidance, • Attention to detail and ability to work independently in a fast-paced environment, • Strong leadership, coaching, and management skills, • High-energy, positive self-starter willing to go above and beyond to make a difference, • Stellar client references and proven ability to maintain and grow client relationships, • Strong, established relationships with local, regional, and national media contacts, • Ability to travel for client needs as required, must have a valid passport for international travel, • Advanced proficiency in Google Suite and Microsoft Office in a Mac OS environment, • Excellent verbal and written communication skills, interpersonal skills, and organizational skills Benefits • Competitive base salary: $100,000 - $120,000, commensurate with experience, • Commission opportunities, • Eligibility for year-end discretionary bonus, • Monthly Cell Phone Stipend, • Company-sponsored medical, dental, and vision insurance, • 401K with employer match, • Accrued PTO, • Birthday PTO, • Flexible Release Fridays, • Hotel trade with our world-class clients (complimentary stays across our entire portfolio), • Hybrid office schedule (2-3 days in office), Fridays remote, • Corporate ClassPass discounts, • Pet insurance discounts, • Milestone gifts at 1, 5, and 10 years, • Annual holiday and summer parties, plus regular socials, • Ongoing training and development opportunities Applicants for employment must possess work authorization for the country in which they are applying, which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms. Powered by JazzHR A8V1hInzKa

Job Description Job Title: Head of Catering & Events Location: Warren Street Hotel, New York City, NY Company: Firmdale Hotels Reports To: General Manager Supervises: Events Account Manager (direct), Events Operations Manager (dotted line) About Firmdale Hotels Firmdale Hotels is an internationally acclaimed group of luxury boutique hotels, celebrated for their distinctive design, vibrant atmosphere, and exceptional guest experiences. The Whitby Hotel, located in the heart of Manhattan, reflects Firmdale’s signature style—where creativity, service excellence, and attention to detail come together to deliver unforgettable stays and events. Position Overview The Head of Catering & Events is responsible for leading, developing, and growing a service- and profit-driven Events Department at The Whitby Hotel. This role requires a strategic and hands-on leader who can drive revenue, cultivate client relationships, and ensure flawless execution of all events while fostering a culture aligned with Firmdale’s high standards of service and creativity. Primary Responsibilities Business Development & Revenue Growth • Partner closely with the VP of Sales to convert leads into strong client relationships and confirmed business, • Actively prospect, solicit, and grow local corporate catering accounts through sales calls, networking, trade shows, and on-site entertainment, • Build and maintain relationships with key clients and stakeholders within the local business community, • Oversee the full lifecycle of events from booking through execution, • Ensure accurate and timely preparation of Banquet Event Orders (BEOs), • Finalize event requirements while identifying upselling opportunities to maximize revenue, • Collaborate with Sales and Events teams to optimize function space usage, • Review all function setups to ensure client satisfaction at the start of each event, • Maintain in-depth knowledge of hotel facilities, event spaces, and operational capabilities, • Communicate effectively across all departments to ensure alignment and execution excellence, • Recruit, interview, and onboard top talent for the Events team, • Lead, mentor, and develop a high-performing Event Management team, • Conduct performance reviews and annual appraisals, • Address team challenges and resolve conflicts with professionalism Education & Experience • Bachelor’s degree (BA/BS) in Hospitality, Business, or related field, • Minimum of 6 years of experience in Catering & Event Management, preferably within a 4- or 5-star hotel environment, • Proven track record of delivering exceptional guest experiences and driving revenue growth, • Passion for hospitality, catering, and client relationship building, • Exceptional communication skills (verbal and written), • Strong organizational, problem-solving, and multitasking abilities, • Detail-oriented with a results-driven mindset, • Ability to work on a computer and manage detailed documentation, • Prolonged standing, walking, bending, and desk work as needed, • Regular communication in person, via phone, and in writing, • Join a globally recognized luxury boutique hotel group known for design innovation and service excellence, • Work in inspiring, beautifully curated environments that celebrate individuality and creativity, • Be part of a collaborative and inclusive culture that values employee input and growth, • Opportunities for career advancement within a respected international brand, • Competitive salary and comprehensive benefits package Please submit your resume outlining your relevant experience and leadership approach to catering and events. Become part of Firmdale Hotels and help shape exceptional, world-class events in one of New York City’s most distinctive luxury properties.

Job DescriptionHeadquartered in New York City, located in the heart of Midtown Manhattan, our Loews Hotels & Co Home Office teams support our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, sales, development, brand marketing, finance, human resources and information technology. . Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more * Many of our Leadership positions are bonus eligible What We're Looking For: As a vital member of our Risk Management team, the Manager, Risk Management & Claims reports directly to the Vice President, Risk Management, overseeing and navigating the complexities of claims management while ensuring compliance and asset protection for Loews Hotels & Co. With a knack for strategic collaboration, you'll serve as a key liaison between our hotels and various stakeholders, including carriers, attorneys, brokers, and loss control contacts. You'll also conduct internal audits, collaborate on loss prevention strategies, provide consultation to our Orlando Risk Management Claims team, deliver regular claim status reports, organize casualty claim reviews, oversee investigations, evaluate settlements, and assist with managing litigation. Who You Are: * Strategic with a forward-thinking approach to claims management to develop effective strategies to mitigate risks, reduce losses, and ensure compliance. * Analytical, possessing the ability to analyze data and trends related to claims loss history to identify patterns, assess risk, and make informed decisions. * Dedicated to details ensuring accuracy in reviewing coverage, documentation, and any settlement negotiations. * Collaborative with the ability to build and maintain positive relationships with various stakeholders. What You'll Do: * Serve as Hotels point of contact and liaise with carrier, attorneys (in-house and external), broker and loss control contacts across all lines of insurance (property and casualty claims, cyber, EPLI, etc.). * Analyze data and trending related to claims loss history and provide strategy and recommendations to the appropriate parties. * Organize and facilitate casualty claim reviews between the carrier, broker and property. * Review and analyze complex coverage issues and preparation of coverage positions. * Oversee sound investigations, subrogation possibilities, legal reviews and claim resolutions to ensure they are completed and in accordance with company policies and procedures. * Evaluate reserve and settlement possibilities and provide recommendations to the property and VP of Risk Management. * Serve as liaison for litigation management related to subrogation of general liability, property and automobile losses. * Conduct periodic internal audits to assure compliance with policies and adequacy of reserve estimates as well as oversee external broker audits. * Assist in development of methodologies to monitor effectiveness of loss control efforts. * Collaborate with Hotels, Home Office Director of Security and VP, Engineering on Loss Prevention analysis and solutions. * Participate in onsite hotel Risk Assessments and provide analysis and recommendations to key stakeholders at each property. * Provide consultation to the Orlando Risk Management Claims team on claim matters. * Provide claim status and issue monthly, quarterly (including VPO reports) and ad hoc loss reports. * Receive, review and verify all incoming incident reports as well as conduct quarterly meetings with corporate security to ensure compliance. * Attend mediations and trials as applicable. * Maintain regular attendance in conformance with standards. * May be required to work varying schedules as needed to support business operations. * Attend/complete all required meetings and training. * Other duties as assigned. Your Qualifications Include: * High School Diploma or equivalent required; four-year college degree or equivalent preferred. * 5-7 years prior claims experience in General Liability and Workers' Compensation, with particular emphasis on CA, NY, and TX, jurisdictions required. * Prior knowledge of insurance policies and coverage types. Familiarity with legal processes related to claims management and familiarity for insurance placement. * Strong analytical skills with the ability to analyze data and trends effectively. * Proficiency in Microsoft products including but not limited to Word, Excel, PowerPoint and PowerBI, and claims management software such as RMIS Database. * Excellent communication skills (verbal and written) in interactions with team members at all levels, including control or business process owners and senior management. * Strong interpersonal skills with the ability to effectively develop and maintain positive working relationships cross-functionally with all levels of team members (e.g., Finance, HR, Operations, Compliance, Legal, etc.) and external parties (e.g., insurance providers). * Flexibility to work independently and in a team-oriented environment depending on assignment needs. * Willingness and ability to travel up to 5-10% of the time. . Salary range for this position, based on experience, is $95,600.00 to $119,500.00. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Position: Director of Sales Job Description: The Director of Sales is responsible for all sales efforts and supports revenue management initiatives. This position is the revenue driver through the delivery and execution of the strategic plan, leadership of the sales department, and developing and strengthening alliances and relationships within the marketplace. Responsibilities and Duties: • Functions as the strategic business leader of the hotel's sales and marketing department and is responsible for all property-related reactive sales activity, proactive account sales and targeted segmentation, local and social catering sales and business travel sales, as well as positioning and promotional planning and activities., • Analyze competition, market trends and customer needs and comments, forecasts, etc. to continually assess the productivity against budget, plan, and market., • Develops and implements the sales and marketing business plan and annual budget., • Develop and continually enhance relationships with key corporate, business and travel accounts, community organizations and professional associations to maintain visibility and market share., • Continually targets and prospects new business through individual creativity and innovation, • Maintain strong visibility in local community and industry organizations., • Represents the Hotel positively and effectively in the marketplace., • Direct the sales operation and holds the sales team accountable to meet / exceed revenue goals and activity goals while ensuring a positive guest experience., • Comply with attainment of individual goals as well as team goals and budgeted metrics., • The position shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department., • Manages the marketing budget to enable development of hotel specific campaigns, promotions and collateral to drive revenue and meet property objectives., • Interfaces with brand support services and regional sales and marketing communications to ensure promotions pull through., • Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue., • Develop a full working knowledge of the operations and policies of the hotel including Sales, Food and Beverage, Front Office, and Reservations., • Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis., • Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension. Must be able to speak, read, and write in primary language used in the workplace., • Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Must possess strong sales and negotiation skills. Proven prospecting and new business development abilities., • Demonstrated sales and marketing acumen., • Energetic, proactive, takes calculated risks, and perseveres to attain goals., • Possess an extensive knowledge of sales, marketing, revenue management and budget analysis capabilities with a demonstrated ability to apply these principles and methods through strategy and tactics; including sales cycles and trends, account management, pricing, and inventory management., • Administration and management capabilities with fiduciary responsibilities., • Must be able to work independently and simultaneously manage multiple tasks., • Strong organization and presentation skills, • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources., • Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results., • Ability to inspire confidence and gain respect of hotel team, industry partners, competitors, and owners., • Must be able to work with and understand financial information and data and basic arithmetic functions, • High School Diploma and/or four-year College Degree or equivalent experience, • Meeting or exceeding annual topline budget., • Meeting or exceeding annual RevPAR Index target., • Meeting or exceeding group production goals., • Being a respected leader and thought partner by the sales team, property partners and ownership group. At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it. Who you are As a Revenue Management Analyst, you will be responsible for maximizing revenues for Metropolis technology-enabled commercial assets. The candidate will be integral in helping shape the direction, analysis, and processes of the Revenue Management department. We are looking for team members who are analytical, creative, and innovative, but most importantly, can use data to drive decisions. The successful candidate will be expected to develop an in-depth understanding of the marketplace and develop yield and pricing strategies to increase revenues and drive a competitive advantage for Metropolis. What you'll do • Maximize revenues by developing and implementing strategies through quantitative analysis of historical parking demand, competitive environment, and consumer buying behavior, • Design and deliver high-impact client presentations that translate complex data sets into actionable insights and clear strategic narratives for external partners, • Develop a working relationship with SMEs in the field to understand the nuances of each market, • Determine optimal pricing and create new pricing products to capitalize on changes in consumer buying habits, • Build a knowledge of the digital ecosystem (distribution channels) and understand the impact of pricing actions within the ecosystem on demand, • Create and capture data-driven revenue opportunities through advanced analytics, • Proactively evaluate the effectiveness of the implemented strategies and regularly report performance trends to clients and internal leadershipWhat we're looking for, • BS/BA or advanced degree with experience in a quantitative discipline (economics, finance, accounting, statistics, data science, etc.), • 2+ years of related experience at an airline, hotel, rail, shipping, cruise, or rental car company, • Intermediate to Advanced proficiency in Google Sheets and/or Microsoft Excel, • Ability to query data (i.e. SQL) and deliver strong business insights, • Demonstrated analytical skills, including the ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations, • Exceptional communication skills, with a proven ability to synthesize technical findings into compelling presentations for non-technical audiences, • Leverage understanding of business processes to identify and implement solutions that will result in significant bottom-line contributions, • Interest in optimization problem-solving, economic game theory, and consumer buying behavior, • Good interpersonal skills and ability to interact with the working team and external stakeholders When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $70,000.00 USD to $80,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-DL1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionAbout ROH ROH is the hospitality industry’s first payments and revenue management platform purpose built to help hotels increase profitability. ROH drives conversions, increases revenue and provides real-time data and insights for large hospitality groups, asset owners and their brands. ROH’s leading technology, automation and workflow tools unlock productivity for hotel operators by enabling them to effortlessly manage sales, payments and finances all in one place. Developed by industry leaders, ROH has established relationships with leading hospitality brands collectively managing over $4T in Gross Payment Volume (GPV), including Loews Hotels & Co, Crescent Hotels & Resorts, Marriott International, Auberge Resorts Collection, Noble House Hotels & Resorts and Evolution Hospitality. ROH is quickly becoming an indispensable partner to forward-thinking hospitality groups as they optimize sales and finance operations and is proudly backed by investors including Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners. About the Role We are looking for a Director of Marketing to own, develop and orchestrate our GTM programs. Working closely with the founder and management team, this person will be a key contributor to building brand awareness, accelerating demand generation, and driving incremental growth from existing customers. Specifically, the candidate will take full ownership of the marketing function.What You'll Do • Strategic Planning: Develop comprehensive marketing strategies aligned with company objectives, market trends, and customer insights, • Brand Development: Cultivate and maintain a strong brand identity with differentiated positioning and visual design that resonates with our target audience and sets us apart in the market, • Lead Generation: Develop the overall strategy to drive lead (MQL) generation efforts through targeted campaigns, content marketing, SEO/SEM, email, social media, industry events and other relevant channels, • Account-Based Marketing: Use customer profiling, segmentation and personalized marketing programs to significantly increase penetration within existing portfolio/operating companies, • Product Marketing: Collaborate with our product team to ensure effective product feature launches, positioning, and messaging that addresses customer needs and the competitive landscape, • Content Creation: Oversee the strategy, messaging, and quality of content execution across our owned, earned and paid distribution channels, • Conversion Rate Optimization: Continually analyze and optimize our conversion funnel with iterative testing and program modifications to increase conversion and LTV, • Budget Management: Develop and oversee marketing budget allocation, ensuring efficient use of resources and maximizing return on investment, • Analytics and Reporting: Establish clear marketing KPI’s, leveraging data-driven insights to evaluate marketing performance, optimize campaigns, and enable the Sales team to more effectively close deals, • Team Development: Build a lean, high-performing marketing team over time, providing guidance, mentorship, and support to drive individual and collective successWhat We Look For, • 10+ years of relevant professional experience in B2B or B2B2C marketing, • Expertise in marketing, sales, and/or go-to-market at a tech or SAAS company, • A track record of developing and implementing successful Demand Gen and ABM programs, • Experience and/or familiarity with the Hospitality industry, • History working at an early-stage, high growth company with lean teams, focused resources and the need for constant prioritization, • Fluency in modern/digital marketing and media platforms and technologies, including managing CRM and email programs, and fluency with Hubspot, • A data-driven and results-oriented mindset and approach to marketing, • Experience building a marketing team from the ground-up and scaling over time, • Excellent project management and communication skills and a highly collaborative mindset

Job Description We need an exceptional and passionate Director of Front Office to join our team. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience! WHO ARE WE Generator is on a journey. Appropriate, given that we're a shared accommodation lifestyle brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT PARAMOUNT HOTEL NEW YORK Paramount Hotel is a New York City landmark located just steps from Times Square. Constructed in the French Renaissance style by Thomas W. Lamb in 1927, the building reflects the theatrical character of its neighborhood. The bustle of the street disappears as you step inside - with its two-story lobby, reflective fireplace, dramatic lighting, and rich textures, it sets the stage for a hip, indulgent experience. Recently updated but retaining its historical charm, the Paramount Hotel is standing out – as the only hotel near Broadway NYC with genuine personality. Kind of a “no brainer” to take this iconic hotel with us on our Generator journey. While making sure to keep its rich character - we are giving it the best parts of our Generator DNA in order to transform this into a social driven, loud and welcoming community hot spot (with some kick-ass parties & events, of course). NUTS AND BOLTS OF THE JOB • Responsible for overseeing, leading and controlling the front of house operations, • Set departmental targets and objectives, work schedules, budgets, and policies and procedures, • Control payroll and all costs in your department, • Evaluate guest satisfaction levels and monitor trends with a focus on continuous improvement, • Take ownership of the guest journey to ensure that we create a truly unique Generator experience, • Strive to continuously “raise the bar” by improving standards of performance, redefining the property experience by achieving outstanding customer satisfaction, • Have a comprehensive knowledge of and ensure compliance with all union, local legislation and regulations pertaining to your department, • Attend FLSD training and pass on-site test for property, • Monitor the appearance, standards and performance of the Front of House Team with an emphasis on training and teamwork, • Communicate effectively and appropriately in all directions so that the team understands its goals and is motivated to achieve them, • Ensure that your team remains up to date with all local, national and international trends WHAT’S IN YOUR DNA • Passionate for hospitality and the youth travel market, • Passionate for delivering excellent customer service, • Strong leadership skills with ability to coach, mentor, train and develop crew members, • Hands-on experience, • Ability to work in a fast-paced environment, • Rooms Management/Front Office Management experience in the hotel sector in a similar capacity, experience handling cash, accounting procedures, and general administrative tasks, • Previous experience of managing a front of house team in a union environment, • Minimum 3 years of customer service in a hotel setting, • Birthday holiday in addition to your yearly holiday allocation, • Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment, • Employee Bounty Program providing opportunities to earn generous financial rewards for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good, • Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback, • 2 free nights’ accommodation across any of our Generator x Freehand properties globally, • Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted), • International career opportunities so you can travel the world while working with us (win-win!), • Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down! That's cool. Send us your application in English, preferably via email. If you’ve got questions call us, or check . We look forward to hearing from you. Employment Requirements: Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment. This position does not offer sponsorship of Work Visas. Generator x Freehand is an Equal Opportunity Employer and Drug Free Work Place. Join Us and help us achieve our Vision! We use eVerify to confirm U.S. Employment eligibility.

Job Description JOB TITLE: Front Desk Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Lead Welcome Enthusiast! Job Description for Director of Front Office/ Lead Welcome Desk Enthusiast. POSITION TITLE: DIRECTOR OF FRONT OFFICE REPORTS TO: Director of Rooms POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. DUTIES AND RESPONSIBILITIES: • Trains, cross-trains and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance of each front-office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash handling, check-cashing, and credit policies., • Conducts Monthly scheduled meetings of front office personnel., • Always wears the proper uniform. Requires all front office employees to always wear proper uniforms., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to the front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, and maintain close observation of daily house count. Monitor selling status of house daily. i.e., flash report, allowance etc., • Monitor high-balance guests and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are always, attentive, friendly, helpful, and courteous to all guest managers and other employees., • Monitor all VIP’s special guests and requests., • Maintain required pars of all front office and stationery supplies., • Review daily front office work and activity reports generated by Night Audit., • Review the Front office logbook and Guest feedback forms daily., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs., • Perform other duties as requested by management., • Must be able to lift and carry up to 40 pounds., • Must be able to stand in stationary position for longer periods of times up to 75% Powered by JazzHR sExcVy417K

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.Responsibilities • Deliver against a revenue quota, • Partner with sales development and customer renewals and success to ensure a seamless sales and customer experience, • Research and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc, • Work with an SDR to qualify and set up inbound meetings, • Help develop an outbound sales process that enables us to scale, • Leverage Salesforce for lead and pipeline management, and sales forecastingQualifications, • 2+ years of experience in a closing role, • Prior experience as an SDR preferred, • Prior experience selling software

Job Description Sales Account Executive - Outside B2B Sales The hiring company has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs. As an outside Account Executive, you will drive the growth of the company while building your own career with a lifetime of rewards. PLEASE APPLY NOW to interview on May 19th, more details below! What you’ll bring to the table: (Responsibilities) • Source new clients through cold calling (door knocks) as well as social media prospecting to meet & exceed sales quotas., • Develop and manage a pipeline of prospects throughout assigned geography, set up in-person meetings with decision makers to discuss products/services, and move the sales process forward., • A positive attitude that will generate great first impressions and maintain active engagement with new and existing leads; innate ability to build relationships by interacting with prospective clients., • Meet weekly and monthly sales objectives (cold calls, appointments, presentations & closed deals)., • Collaborate with account managers and internal revenue operations to ensure individual and company goals are met., • Manage all sales activity and follow up in our CRM system (Salesforce). Do you have the right mix of ingredients: (Requirements) • Daily outside b2b sales and has a structured methodology for acquiring new business, territory planning and pipeline management., • 4+ years of proven success in outside sales; experience cold-calling businesses that have a need for financial and marketing services products preferred., • Ability to work in a fast-paced, entrepreneurial and team environment., • Proven experience in growing new business with a hunter mentality; persistent and self-motivated to drive business in a remote outside sales environment., • Strong financial acumen and ability to have a confident discussion related to fees, acceptance, and finances., • Excellent verbal, active listening, and written communication skills, including the confidence to interact and lead presentations with prospective clients in a way that projects the hiring company’s differentiation in the marketplace., • High school diploma or equivalent and 3-5 years of related experience., • Proficiency in MS Office/Outlook and Salesforce or other CRM system., • Valid driver’s license and reliable vehicle required. What You’ll Love About Us • Base salary of $90,000-$110,000 based on experience, • Uncapped monthly commission with a strong earning trajectory- most of our team meets or exceeds target, with top performers earning $80K and up annualized, • Accelerated earnings for the first 12 months, • Auto allowance and eligibility for additional prizes, including our annual President’s Club trip, • Career paths in both Sales and Management and promotion opportunities based on define metrics, • Sales Academy – We provide in-depth training for our new hires to learn as a group. Real life lessons and a thorough understanding of our products and solutions give you vast confidence as you interact with clients. After all, your success is our success. Virtual work environment including all necessary technology (cell phone & laptop) to excel in a remote capacity., • Competitive Paid Time Off and company holidays, • Generous dining reimbursement when you dine with our restaurant clients, • 401(k) plan with a company match, • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants), • Partnership with Rx n Go, offering certain prescriptions for free, • Two dental plan options and a vision plan, • Flexible Spending Accounts and a pre-tax commuter benefit program, • Accident, Critical Illness, and Hospital Indemnity Insurance Plans, • Short Term and Long-Term disability, • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance, • Employee Life Assistance Program Interview with hiring managers on May 19th at 6pm at the NYC Career Fair (Sales & Management Focused) at the Sheraton La Guardia East Hotel, 135-20 39th Ave., #135, Flushing, NY 11354. APPLY NOW!

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. This is a hybrid role requiring on-site presence at our Mint House 70 Pine by Kasa property in New York, NY a few days per week. Purpose of the Portfolio Revenue Manager position In this remote Portfolio Revenue Manager role, your primary responsibility will be to maximize revenue and profitability across our diverse portfolios consisting of Hotels and Multifamily Buildings. You will have significant autonomy to drive performance by creating new revenue initiatives, developing cutting-edge pricing programs, and implementing targeted yield management strategies. This role lies within Kasa's Revenue Management team, which reports to the Head of Revenue and has significant interaction with the distribution, marketing, sales, financial strategy, and real estate teams. It involves regular interaction with Kasa's property partners and owners of the properties. Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes * Profitability Driver: Drives revenue within hospitality organizations or airlines by maximizing revenue and optimizing pricing strategies * Market Expert: Analyzes market trends, competitor pricing, and demand patterns to determine the optimal yield strategy * Innately Analytical: Demonstrates analytical skills with the ability to collect, organize, and analyze large volumes of data for data-driven decision-making. Utilizes revenue management systems, property management systems, and other technology tools to gather relevant data to make informed, analytical decisions * Prolific Communicator: Prioritizes open communication, alignment, collaboration, and financial acumen to establish yourself as a valuable asset to internal and external stakeholders to drive the success of properties * Owner Mentality: Evaluates revenue strategies and decisions not only from a revenue management perspective but also with a holistic understanding of the property's overall business objectives * Strategy Implementer: Track record of success in formulating and implementing strategies that maximize revenue, optimize profitability, and exceed revenue goals of properties * Culture Cultivator: Possesses a genuine passion for being a part of a world-class team that not only succeeds individually, but positively influences team members to engage, grow, and exceed expectations for Kasa. Expected Results * Understand the Market and Design Yield Strategies * Understand market and demand drivers well enough to forecast competitive set's Year-Over-Year RevPAR Change for the next 90-120 days. * Proactively design yield strategies that consistently result in positive monthly RevPAR Index Change. * Communicate and Pivot * Set goals and pivot strategies weekly in a manner that allows the majority of your portfolio to achieve positive RevPAR Index Change and financial forecasts. * Create and distribute weekly strategy notes detailing portfolio weekly pickup, the impact of current strategies, suggestions for new strategies, and risk/upside within the financial forecast. * Forecasts and The Bottom Line * Conduct forecast processes in a manner that consistently results in financial forecasts being within +/- 3% of actuals. * Drive Length-Of-Stay, Market Segment, and Source mix in a manner that helps drive Net Revenue and Operating Profit up Year-Over-Year. Curious about the Kasa experience? Save 15% when you book on kasa.comBenefits • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay range for this role is between $105,000 and $140,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job DescriptionPosition Title: Sales & Events Enthusiast/Coordinator Reports To: Director of Sales / Sales Managers Position Summary: The Sales & Events Coordinator primary role is to perform administrative duties to support the Sales & Marketing team. Assist in loading special or negotiated rates on to the property management system, processing group, transient and event billing and maintaining detailed communications to the hotel’s operations teams on behalf of the Sales & Marketing team. Provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and owning all processes for clerical functions.Sales Coordinator Duties and Responsibilities: • Answer telephone and respond to caller inquiries in a pleasant manner., • Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.), • Generate reports, prepare proposals, administer accounting collections details, apply routing profiles and manage group deposits., • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, banquet checks, crew manifest uploads, group resumes and final folios )., • Maintain group and crew inventory reconciliations within the hotel’s PMS system. Utilize Passkey to administer distribution of booking links and ancillary revenue opportunities., • Arrange and co-ordinate meetings, events and any appointments through the hotel’s operations’ calendar of events., • Design, upload, extract floor diagrams for all banquet and catering functions., • Maintain accurate file uploads into Delphi FDC database and Sharepoint, • Reconcile group pickup reports, process uploads for timely commissions processing and post Hilton Honors points to all reconciled events., • Own the Sales VIP Amenity program, responsible for working with Welcome Desk and Food & Drink teams to actively execute distribution and assignment of daily amenities., • Assist in the design and distribution of all printed marketing materials including but not limited to daily events announcements, property signage, negotiated breakfast vouchers and attendee event ticketing including but not limited to Eventbrite links., • Administer and manage the RSVP lists for the sales department on all organized event functions. Direct communication with guests on property event details as they pertain to each event., • Format, design and ensure appropriate pricing metrics are uploaded on all distributed Banquet Event Orders and Banquet Checks., • Ensure the PMS and Delphi.FDC Banquet, Room Rental and AV revenue contributions are aligned and reconciled based on final invoice., • Prepare and distribute final invoices for review to sales managers, assist in any applicable edits to ensure timely distribution for client review., • Distribute and collect all group profile questionnaires, upload corresponding information into the group resume detail for distribution to the operations teams., • Respond to complaints from customers and give after-sales support when requested., • Ensure the adequacy of sales-related equipment or material are available at all times., • Speak with others using clear and professional language., • Prepare and review written documents accurately and completely., • Working knowledge of standard office administrative practices and procedures., • Excellent customer service skills., • Able to effectively communicate in English, in both written and oral forms. Experience: Two or more years of experience working in a hotel, clerical, or sales environment. Previous experience working in a similar role. Powered by JazzHR D4HKwXfKY8

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role Canary Technologies is hiring a Product Lead, Mobile to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space. You’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints. Responsibilities • Own and define the product strategy and roadmap with a clear multi-quarter roadmap, • Build new native products 0 → 1 to capture that solve real customer problems and generate new revenue for the business, • Interface with Enterprise customer leadership teams, ensuring our products fully support their needs and position Canary as a critical and valuable partner for their business, • Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability, • Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU), • Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage, • Collaborate with other Canary product teams teams to unlock mobile-first experiences powered by Canary’s core services, • Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings, • Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport), • Maintain a well structured backlog, lead all team ceremonies, and ensure successful and on time execution and deliveryQualifications, • 7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs, • Proven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact, • Lead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies to drive adoption and stability, • Drive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, offline-first design, and platform constraints, • Lead cross-functional execution in ambiguous environments, partnering with engineering, design, and GTM; translate customer insights (hotel staff workflows and guest journeys) into impactful mobile-first solutions, • Track record improving App Store and Play Store ratings and review response programs, • Background in payments and secure mobile data handling (PCI considerations) Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Objective The Content Manager's primary responsibility is to pilot and improve our content management system while helping to develop unique and attractive travel content to drive bookings and engagement from our members. Job Description • Learn the nuts and bolts of our content management system and take the lead on ensuring accurate and quality content, • Determine what makes a hotel or resort unique and desirable for someone contemplating a vacation and use this information to produce copy that inspires trust, • Work with our hotel partners to secure marketing collateral, • Develop destination specific content that demonstrates why a particular is special, • Coordinate graphics with designers and upload content into our content management system, • Create interesting and engaging blog posts and magazine articles for the luxury traveler, • Assist with managing campaigns including scheduling and publishing, • Research travel trends and build strategies to increase readership as well as time on site, • Bachelor’s Degree or equivalent preferred, • 4+ years of relevant experience as a journalist, copywriter, editor, or digital content manager preferably with some focus on luxury travel, • Key Attributes, • Smart and Creative, • Friendly and Likeable, • Passionate about Travel and Storytelling, • Flexibility to travel often, • Ability to work well from various environments (office, hotel room, home, etc), • Strong written communication skills, • Hard working and able to work across time zonesCompany DescriptionLove the travel industry? Looking for skin in the game? This is a rare opportunity to get in early at a start-up that's already generating substantial revenue and servicing clients, where you'll drive the company culture, determine how teams operate, and direct strategies that push the boundaries of innovation to disrupt the best industry on earth.Love the travel industry? Looking for skin in the game? This is a rare opportunity to get in early at a start-up that's already generating substantial revenue and servicing clients, where you'll drive the company culture, determine how teams operate, and direct strategies that push the boundaries of innovation to disrupt the best industry on earth.