Hotel revenue management jobs in Houston, TexasCreate job alerts

Job Description At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Residence Inn Houston Medical Center/NRG Park, managed by Moody National Management LP is currently looking for an Assistant General Manager to join our team. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision). Summary: The Assistant General Manager plans and manages the operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Essential Functions: • Effectively manage the staff of multiple hotel departments; hire, train, develop, empower, coach, and counsel, conduct performance and salary reviews, resolve problems, provide open communications, discipline, and recommend termination of employment as appropriate., • Implement company/brand programs, develop, and manage property programs and manage the operations of assigned functions in a manner consistent with the requirements of the management contract, the franchise agreement, federal/state laws and regulations, and the policies/procedures of the company., • Develop, recommend, implement, and manage the hotel’s annual and long-term operation, sales and marketing, capital, revenue, expense, and profit goals to meet/exceed owner and corporate management expectations., • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to maintain a high level of customer satisfaction., • Implement emergency procedures to ensure appropriate protection for hotel guests, staff and company assets; develop and deliver related training., • May collect outstanding Accounts Receivables and resolve Accounts Payable issues with vendors., • Maintain and update personnel and payroll records in compliance with Company policies and procedures, monitor and direct effective employee orientation and training activities., • Monitor employees to ensure compliance with safety policies and procedures; provide employees with related equipment and clothing items in accordance with Company policy., • Prepare and submit all reports to the General Manager and Corporate management as requested and according to scheduled due dates., • Assume responsibilities of any line level employee, as needed., • May assume the responsibilities of the General Manager in his/her absence., • Supervises Front Office Manager, Executive Housekeeper, Hosts/Hostess., • Perform special projects and other responsibilities as assigned. Skills: • Advanced knowledge of the hospitality and business management fields and of all policies and procedures relating to hotel operations., • Great leadership, managerial/supervisory and organizational skills., • Good verbal and written communication skills and ability to interface effectively with all levels of employees and management, guests, owners, and investors., • Intermediate proficiency with all hotel-related systems/software and with MSOffice products, including Word, Excel, and Outlook., • Ability to read, write, and speak effectively in English; some proficiency with speaking a second language highly desirable., • Ability to work well independently and in a team environment. Competencies: • Action Oriented - Takes initiative. Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others., • Communication Skills - Is able to communicate clearly and succinctly in a variety of communication settings, styles and methods; can get messages across that have the desired effect., • Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staff., • Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees., • Productivity - Manages workload, works efficiently, meets goals and objectives., • Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Experience and Education Requirements: • High School diploma or equivalent, • 3+ years of experience in Hospitality Management., • All positions must also complete any additional training required by manager or as assigned by the Brand or Moody. Physical Demands & Work Environment: • The employee is frequently required to stand; bend; kneel; walk; and reach with hands and arms., • This position requires the ability to occasionally lift products and supplies, up to 50 pounds., • Ability to supervise on-floor activities 60% of the workday., • Workdays and work hours may vary depending on hotel needs., • This position works indoors.

Job DescriptionDescription: General Manager - Job Description Department: Administrative & General Reports To: VP of Operations Status: Exempt Job Summary The General Manager is responsible for driving the profitability of the hotel by focusing on revenue growth, cost management, guest satisfaction, and employee development, while maintaining the hotel's overall integrity and operational standards. Qualification Standards Education & Experience: • At least 6 years of progressive experience in hotel management or a related field, or, • A 4-year college degree with 4-5 years of relevant experience, or, • A 2-year college degree with 5-6 years of related experience., • Proficiency in Windows operating systems, company-approved spreadsheets, and word processing software., • Typically requires a 50-hour work week, with occasional extended hours., • Ability to communicate information clearly and effectively., • Strong decision-making skills, able to evaluate alternatives quickly and accurately., • Ability to work under pressure, maintain composure, and manage stress., • Effective problem-solving skills, including anticipating, identifying, and resolving issues., • Ability to synthesize complex information and data from various sources and adjust as needed., • Effective communication and resolution skills with co-workers and guests. Essential Duties: • Interact with guests and staff in a friendly, courteous, and service-oriented manner., • Maintain regular attendance in compliance with Dreamscape Hospitality standards, with schedules that vary based on hotel needs., • Adhere to the hotel’s grooming standards and dress code, wearing a name tag as per brand guidelines., • Ensure adherence to Dreamscape Hospitality’s operational standards to maintain safe and efficient hotel operations., • Ensure compliance with certification requirements such as Food Handlers, Alcohol Awareness, and CPR/First Aid, as applicable to the role., • Collaborate with the Director of Sales to discuss prospecting, sales calls, and business opportunities., • Play an active role in hotel sales, including meeting with top clients, hosting events, and cultivating relationships with key accounts., • Regularly tour hotel departments, making adjustments through department heads as needed., • Conduct weekly staff meetings and training sessions, focusing on effective training techniques per Dreamscape standards., • Meet all financial deadlines and corporate program requirements., • Hold monthly financial reviews with department managers and supervisors., • Ensure department heads follow budgeted productivity levels and adhere to Dreamscape's accounting procedures., • Provide leadership and development opportunities for managers through training and corporate-sponsored programs., • Participate in Manager on Duty (M.O.D.) coverage as scheduled., • Maintain direct contact with and support the development of management trainees., • Ensure training in service standards is taking place across all departments., • Foster a positive, guest-focused, team-oriented work environment through employee development and motivation., • Conduct regular room inspections (at least weekly) with the Housekeeping Manager and Property Engineer., • Ensure daily invoice processing is completed using the A/P system., • Oversee the accuracy and timeliness of financial reporting, ensuring compliance with the corporate calendar., • Ensure the property is clean, well-maintained, and meets safety standards through inspections and preventive maintenance programs., • Ensure staff interactions with guests are always attentive, friendly, courteous, and efficient., • Prepare monthly financial forecasts by estimating revenues and analyzing past data to create accurate projections., • Conduct interviews for all management-level positions and assist in hiring decisions., • Administer performance appraisals for department managers and ensure compliance with Dreamscape standards., • Coach, counsel, and discipline management staff as needed, ensuring adherence to Dreamscape’s disciplinary procedures., • Maintain open communication with managers, employees, and other departments., • Meet clients on-site, conduct property tours, and assist in the sales process., • Be visible in public areas during peak times, greeting guests and providing assistance., • Ensure proper procedures are followed for hotel safe security and perform monthly safe audits., • Lead bi-monthly credit meetings and oversee hotel credit and collection policies., • Complete required corporate training modules and certify others when necessary. Competitive wage, commensurate with experience. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Requirements:

Job DescriptionThe Regional Director of Operations (RDO) is a strategic and hands-on leader responsible for overseeing the successful and profitable operation of multiple hotel properties within a designated region. This role focuses on maximizing guest satisfaction, driving revenue growth, maintaining operational excellence, and ensuring adherence to brand and regulatory standards. The RDO will lead cross-functional teams, develop strong partnerships, and implement performance-driven strategies that align with company goals. We uphold a people-first culture where relationships come before business, and intentional culture powers performance. Our mission—to raise the bar on what Relationships, Reputation, and Returns mean in hospitality—drives everything we do. By combining proven systems, talent development, and a culture rooted in genuine connection and ownership results, our company fosters an environment where team members are empowered to grow and deliver exceptional outcomes.Compensation: $85,000 - $95,000 yearly Responsibilities: • Deliver regular updates on performance, financial status, and operational metrics to key stakeholders, including owners and corporate leadership., • Conduct property inspections, enforce regulatory and franchise compliance, and address concerns to uphold brand standards., • Manage all daily hotel operational areas, including housekeeping, maintenance, front desk, and F&B to ensure smooth and efficient execution., • Collaborate with sales teams to increase market share, maintain key client relationships, and monitor performance to meet revenue goals., • A bachelor’s degree (B.A.), 3–5 years of relevant experience and/or training, or an equivalent combination of education and experience., • Strong verbal and written communication skills, with the ability to lead meetings and present effectively to stakeholders at all levels., • Must be able to leverage and be proficient in systems to streamline operations and reporting, such as Property Management Systems, Excel, Word, Outlook, and PowerPoint., • In-depth knowledge of hotel operations, including preventative maintenance, housekeeping, F&B, and guest services. At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK.

Job DescriptionPrinciple Responsibilities & Position Purpose: Responsible for the overall success of the hotel, meeting or exceeding planned objectives from revenue and profit, and ensuring guest satisfaction and product quality standards are met. Manage all areas of the hotel in accordance with Franchise Standards to achieve a friendly atmosphere of superior guest service and product quality. Provide exemplary performance for staff to follow. Understands and implements the mission statement, values, and culture at all times. Pre-Requisites (Requirements): 3+ years of experience in supervising (at least)12 associates at a Hilton hotel preferred Bachelor’s Degree preferred At least five years’ experience in the hotel industry is preferred Experience in accounting is preferred Must display professionalism and have characteristics of honesty and trustworthiness Must have excellent attendance and punctuality Must have a valid driver's license from the applicable state Knowledge in Housekeeping, Maintenance, and a Food & Beverage operation is preferred Work Environment & Context: Must be able to perform major life activities: standing, lifting, bending, reading, concentrating, thinking, and communicating. Must be able to stand for eight hours, bend, stretch, and reach Long hours are sometimes required. Be available 24/7, weekends, and holidays. Must be able to push or pull 50 pounds and lift and/or carry 30 pounds Required Knowledge, Skills, and Abilities: Knowledgeable in: Supervisory Skills: interview, hire, train, appraise, document, motivate Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts.Revenue Management Accounting practices Safety and security measures All functions, procedures and policies of departments supervised Daily hotel operations check daily events, bulletin boards, and be up to date on changes, new procedures, and events. Skills: Train and develop associates through meetings, logs, etc. Monitor and document associates for both positive and negative feedback Maintain organization of supplies and order as necessary Analyze work for accuracy of self and others Computer literate to thoroughly operate property management system Abilities: Multitask, detail oriented, remain service centered Effectively communicate with guests, department heads, associates, and corporate office support staff. Market and promote the property to increase exposure and sales. Manage time effectively Essential Functions: Maintain a professional cohesive team by hiring, training, coaching, counseling, and developing the most qualified individuals. Promote positive morale and friendly attitudes. Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, chargebacks, CLC production controls, etc. Work within budgeted guidelines for maximum revenues and within labor models. Maintain safety and security practices, have thorough knowledge of emergency procedures. Ensure guests are provided with the highest quality product and service. Communicate and document using internal means: logs, email, etc. Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook. Maintain certification from a brand approved responsible vendor-training program. Is responsible for implementing the company’s Standard Operating Procedures at the hotel Keeps Director of Operations promptly and fully informed of all problems or unusual matters of significance Responsible for accurate labor statistics and accounts payable Meets and exceeds guest expectations by providing service and teamwork

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply passionate about delivering exceptional guest experiences while creating an environment where our associates can thrive. We believe our people are the heart of our success, and we are committed to fostering a culture where associates feel valued, supported, and inspired to grow. Through best-in-class learning and development programs, comprehensive health and wellness benefits, and travel discounts that fuel your inner explorer, we are dedicated to creating an experience where you truly belong. About the Opportunity This is more than a traditional General Manager role — it is an opportunity to shape the future of one of Houston’s most distinctive luxury hotel experiences. Blossom Hotel Houston is an architecturally striking, internationally inspired luxury property positioned in one of the city’s fastest-growing and most dynamic districts. With sophisticated design, elevated food & beverage offerings, and a strong foundation already in place, the hotel is poised for its next chapter of growth and market positioning. We are seeking a visionary and commercially driven General Manager who is energized by the opportunity to reinvent, reposition, and elevate a luxury asset. This leader will play a critical role in refining the hotel’s identity, strengthening its market presence, enhancing operational performance, and creating a culture that delivers exceptional service with consistency and passion. The ideal candidate understands how to balance luxury guest expectations with strong business acumen — bringing expertise in team development, revenue strategy, guest experience, and operational excellence. This is a highly visible leadership role with the ability to make a lasting impact on both the property and the guest experience. For the right leader, this is a rare opportunity to leave a signature on a luxury hotel with tremendous upside potential in one of the country’s most vibrant hospitality markets. What We Offer • Competitive executive compensation package, • Operational incentive plan eligibility, • Comprehensive benefits for eligible associates and family members, • 401(k) program with company match, • Travel discounts at Crescent-managed properties throughout North America, • Career growth opportunities with a leading hospitality management companyKey Responsibilities, • Lead all aspects of hotel operations with a strong focus on guest satisfaction, service excellence, profitability, and associate engagement, • Create and maintain a guest-centric culture that inspires associates to consistently deliver exceptional luxury experiences, • Drive financial performance through strategic planning, budgeting, forecasting, revenue optimization, and expense management, • Analyze operational and financial reporting to identify opportunities and implement strategies that maximize profitability and market share, • Partner closely with Sales, Marketing, Revenue Management, and Food & Beverage leaders to strengthen the hotel’s positioning and drive commercial performance, • Recruit, develop, mentor, and lead a high-performing executive and departmental leadership team, • Foster a collaborative and service-driven culture focused on accountability, communication, and continuous improvement, • Maintain strong visibility throughout the hotel while ensuring exceptional product quality, cleanliness, and luxury service standards, • Build relationships within the local community and represent the hotel positively with guests, ownership groups, business partners, and industry organizations, • Lead operational and cultural initiatives that support the continued evolution and repositioning of the hotel within the luxury market, • Partner closely with Human Resources to support associate relations, talent development, and compliance with company policies and procedures, • Travel periodically for corporate meetings, leadership initiatives, and industry eventsQualifications, • Minimum of 5 years of experience as a General Manager within a full-service hotel environment, • Proven success leading upscale or luxury hotel operations required, • Experience repositioning, reinventing, or elevating a hotel asset strongly preferred, • Strong commercial acumen with demonstrated success driving revenue performance and operational excellence, • Hilton brand experience strongly preferred, • Exceptional leadership, communication, and team development skills, • Strong understanding of hotel financials, budgeting, forecasting, and reporting, • Bachelor’s degree in Hospitality Management or related field preferred

Job DescriptionDescription: JOB SUMMARY Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of employees. QUALIFICATION STANDARDS Education & Experience: • At least 5 years progressive experience in a Rooms or F&B department Hotel; or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel., • Previous supervisory experience required., • Long hours sometimes required. Typically a 50 hour workweek., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions. Essential: • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include compliance with Avion Hospitality’s dress code and wearing a nametag when working (per brand standards), • Comply and ensure adherence to Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid., • Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty., • Use competencies from Avion & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel., • Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients and participating in sales calls with Sales Team members., • Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development., • Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head., • Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager., • Participate in required M.O.D. coverage as scheduled., • Ensure that training in service standards is taking place in each department using the steps to effective training., • Ensure recruiting, hiring and training for Guest Services based on occupancy, • Ensure weekly meetings with Front Desk to address oversell settings and react accordingly, • Oversee AR/AP, payroll, month end, etc., • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation., • Ensure compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and/or weekly inspection of rooms with the Housekeeping Manager and Property Engineer., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees., • Be familiar with S.O.P.’s in all Operations departments. Ensure that each department is in compliance or has developed an Action Plan for achieving compliance with S.O.P.’s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Support Operations departments during peak periods., • Ensure that all employees receive fair and equitable treatment according to Avion Hospitality S.O.P.'s., • Complete required corporate training modules, and become certified to train those as required., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit., • Ensure that all scheduled meetings take place on the property

Job Description This position is in Odessa, TX- relocation fees are provided The Food & Beverage Operations Manager is responsible for overseeing the daily execution of all food and beverage outlets within the hotel, ensuring exceptional guest experiences, strong team performance, and consistent adherence to brand and service standards. This leader supports overall hotel operations by driving excellence in restaurants, bars, banquets, and in‐room dining while maintaining a culture of hospitality, teamwork, and accountability. Key Responsibilities • Lead and support all F&B outlets, ensuring smooth daily operations, consistent service delivery, and adherence to company standards., • Train, coach, and develop associates and supervisors, fostering a positive, guest‐focused culture and strong teamwork across departments., • Monitor guest satisfaction and implement service improvements to elevate the overall dining experience., • Oversee scheduling, labor management, and staffing levels to ensure efficient operations while meeting financial targets., • Partner with culinary leadership to maintain food quality, presentation standards, and timely service across all outlets., • Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and well‐organized environment at all times., • Support banquet and event operations, ensuring flawless execution of meetings, conferences, and special events., • Assist with inventory control, ordering, cost management, and budget adherence to maximize profitability., • Handle guest concerns with professionalism, resolving issues promptly to maintain high satisfaction and loyalty., • 3+ years of food and beverage leadership experience in a full‐service hotel or high‐volume restaurant environment., • Strong understanding of both front‐of‐house and back‐of‐house operations., • Proven ability to lead, motivate, and develop diverse teams., • Excellent communication, organizational, and problem‐solving skills., • Ability to work a flexible schedule including nights, weekends, and holidays., • Knowledge of financial reporting, cost control, and labor management. This position is in Odessa, TX- relocation fees are provided

Job Description The Greenleigh River Oaks - Opening Summer 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. At The Greenleigh food and beverage is more than service — it’s an experience. We are seeking a dynamic and detail-driven Food & Beverage Manager to oversee one or more hotel venues, ensuring exceptional execution, financial performance, and elevated guest experiences. This role partners closely with property leadership to oversee planning, service standards, banquet and event functions, and daily operational excellence. The ideal candidate is guest-focused, financially savvy, and passionate about cultivating strong teams and memorable moments. Requested Tasks • Oversee daily operations of assigned restaurant and/or bar venues, • Maintain exceptional presentation, service execution, and guest satisfaction, • Establish and uphold service, appearance, and operational standards, • Hire, train, mentor, and manage team members and leaders as needed, • Lead regular meetings to ensure consistent and transparent communication, • Assist with budgeting, inventory management, payroll, and cost control, • Develop strategies to improve profitability and explore new revenue opportunities, • Partner with Sales, Marketing, and Banquet teams to anticipate business needs, • Ensure compliance with health, safety, and sanitation regulations, • Monitor industry trends to keep concepts competitive and relevant, • Collaborate closely with property leadership teams Requested Capabilities • Minimum of 2–4 years of experience in coffee shop, café, or food & beverage management., • Strong working knowledge of coffee preparation, espresso equipment, and café operations., • Proven experience leading, training, and developing teams., • Financial acumen with experience managing labor, inventory, and cost controls., • Exceptional guest service and communication skills., • Ability to work a flexible schedule, including early mornings, weekends, and holidays. As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description Overview Opportunity: Director of Sales Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships. Your Growth Path Area Director of Sales – Regional Director of Sales – Corporate Director of Sales – VP of Sales Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Use internal and external resources and data to develop strategic plans to incorporate all business segments., • Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value., • Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel., • Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan., • Achieve annual hotel revenue goals as agreed upon and established in the annual budget., • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue., • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements., • Articulate and leverage the benefits of the hotel to close sales opportunities., • Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment., • Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development., • Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood., • Travel locally to conduct outside calls, promote the hotel, and review competition., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Perform other duties as requested by management. Your Background and Skills • Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus., • Previous sales experience in a comparable hotel size and scope required with operations experience preferred., • Public relations and community marketing experience required., • Proficient in use of Excel, Word, Delphi and access database tools. HHM Benefits and Perks • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Quarterly Bonuses and Incentives, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Technology Reimbursements Work Environment and Context • Work schedule varies and may include occasionally working on holidays, weekends., • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard., • Moderate travel between hotel and client’s locations required. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionKey Responsibilities • Identify, solicit, and secure new corporate travel accounts through proactive sales efforts, networking, and strategic outreach., • Manage and grow an existing portfolio of business travel clients, ensuring high levels of satisfaction and repeat business., • Negotiate preferred corporate rates, contracts, and agreements aligned with revenue goals., • Conduct regular sales calls, site inspections, and client presentations showcasing the hotel’s unique luxury offerings., • Collaborate with revenue management to optimize pricing strategies and maximize occupancy from business segments., • Monitor market trends, competitor activity, and corporate travel patterns to identify new opportunities., • Represent the hotel at industry events, trade shows, and networking functions., • Maintain accurate records of sales activities, account details, and forecasts in CRM systems., • Partner with operations teams to ensure seamless delivery of services for corporate clients.Qualifications, • Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred., • Minimum 3–5 years of hotel sales experience, with a focus on corporate or business travel segments., • Experience in luxury or upscale hotel environments strongly preferred., • Proven track record of meeting or exceeding sales targets., • Strong negotiation, communication, and relationship-building skills., • Familiarity with Hilton systems and brand standards is a plus., • Ability to travel locally for client meetings and industry events.

Job Description Job Title: Sales Manager Department: Sales Supervisor: Director of Sales Summary The Hotel Sales Manager leads the sales efforts to grow revenue through room bookings, group reservations, and event space sales. This role is pivotal in identifying new business opportunities, nurturing client relationships, and coordinating with internal departments to ensure seamless guest experiences. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Revenue Generation: Develop and execute strategic sales plans to increase hotel occupancy and event bookings., • Client Acquisition & Retention: Identify new markets, build relationships with corporate clients, travel agents, and event planners., • Contract Negotiation: Prepare proposals, negotiate terms, and finalize contracts for group reservations, conferences, and special events., • Team Collaboration: Work closely with revenue management, marketing, and operations to align sales strategies and ensure service delivery., • Sales Reporting: Monitor performance metrics, analyze trends, and report on sales activities to hotel leadership., • Market Analysis: Stay informed on industry trends, competitor offerings, and customer preferences to refine sales tactics. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree from four-year college or university preferred; or two years related experience and/or training in a hotel / resort sales environment; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 25 pounds.

Job Description At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Residence Inn Houston Medical Center/NRG Park, managed by Moody National Management LP is currently looking for a Front Office Manager to join our team. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision). Summary: The Front Office Manager leads all Front Desk operations to achieve high levels of customer satisfaction by providing quality service and complying with corporate/brand policies and procedures while meeting/exceeding financial goals. Essential Functions: • Manage Front Desk staff effectively: hire, schedule, train, coach, counsel, conduct performance reviews, resolve problems, and discipline (including terminations of employment) as necessary., • As necessary, conduct Front Desk activities; check guests in and out efficiently and courteously; respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution., • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures., • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution., • Implement Company/Brand programs to achieve service quality goals, while ensuring compliance with all specified policies and procedures; communicate with sales staff to define and implement sales strategies for improving occupancy levels and revenues., • Prepare forecasts and reports as directed; implement and monitor results to budget projections; develop recommendations for minimizing expenses and maximizing revenue., • Monitor and maintain the Front Office systems and equipment to ensure optimum performance, report issues as necessary., • Prepare and submit travel agent commission reports, third party reports, brand frequent traveler program points and other reports requested by management., • May temporarily assume Assistant General Manager, or General Manager, responsibilities as required., • Other duties as assigned by management. Skills: • General knowledge of other departments in the hotel, including a good understanding of basic operations and functions of all other departments and emergency systems, policies and procedures., • Good understanding of revenue management policies and practices and excellent proficiency in the property’s revenue management computer program., • Good management/supervisory skills., • Excellent proficiency with Front Desk computer systems and with Word, Excel, and MS Outlook., • Excellent problem-solving, interpersonal, written/verbal communication and telephone etiquette skills., • ExcellentcommandoftheEnglishlanguage;secondlanguageproficiencydesirable., • Excellent time management skills and ability to multi-task and prioritize work, • Strong customer service skills with a friendly and approachable demeanor., • Ability to work well independently and in a team environment Competencies: • Action Oriented – Takes initiative. Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others., • Communication Skills – Is able to communicate clearly and succinctly in a variety of communication settings, styles, and methods; can get messages across that have the desired effect., • Hiring and Staffing – Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staff., • Listening – Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees., • Productivity – Manages workload, works efficiently, meets goals and objectives., • Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Education and Experience: • High School diploma or equivalent., • 2+ years of supervisory experience required., • All positions must also complete any additional training required by manager or as assigned by the Brand or Moody. Physical Demands & Work Environment: • This job operates indoors in a hotel environment., • Ability to frequently stand, bend, kneel, walk and reach with hands and arms., • Ability to occasionally lift products and supplies, up to 25 pounds.

Job DescriptionDescription: Job Summary The Sales Manager is responsible for the attainment of assigned catering/banquet goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts, as well as servicing clients/groups where applicable. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Job Duties & Functions • Effectively attain assigned sales and revenue goals, as well as solicitation call goals., • Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Social, Corporate, Business, or SMERF, as applicable by property., • Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property., • Monitor and evaluate trends within your market segment., • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner., • Adheres to established regulations, company standards, catering/meeting standards, and related catering sales metrics., • Develop a full working knowledge of the operations and policies of the hotel and applicable departments., • Maintain strong visibility in the local community and industry organizations, as applicable., • May assist in implementing and/or participating in special promotions relating to direct sales segments, i.e., sales blitzes, etc., • Attend daily/weekly/monthly meetings and any other functions required by management. The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Requirements: Education & Experience • High School diploma or equivalent required; previous Sales experience preferred., • Demonstrate creativity and knowledge of food and beverage is desired., • Must have a valid driver’s license for the applicable state., • Must possess developed verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and/or corporate clients., • Experience with professional selling skills desired: opening, probing, supporting, closing, • Must be proficient in general computer knowledge, especially Microsoft Office products, • Must be able to work independently and simultaneously manage multiple tasks, with strong organization skills and presentation skills

Job Description Director of Food and Beverage Location: Houston, Texas Salary: $140K - $150K ++ Role Overview Our gorgeous Hotel invites an experienced Director of Food and Beverage to lead our Banquet, F&B Outlets, and Stewarding service operations. We are looking for a passionate professional dedicated to delivering curated, authentic experiences that define luxury hospitality. In this executive role, you will manage the comprehensive Food & Beverage division. This scope includes oversight of all restaurants, bars, lounges, banquet operations, in-room dining, private bars, and stewarding departments. You will drive operational excellence, ensuring that every guest interaction reflects our commitment to superior service standards. Key Responsibilities Strategic Leadership & Operations • Division Oversight: Assume full responsibility for the daily operations and long-term strategy of the organization's Food & Beverage Division., • Team Development: Coordinate recruitment, training, and performance evaluation for all F&B personnel. Provide consistent coaching, mentoring, and feedback to foster a culture of growth and high performance., • Service Excellence: Uphold Forbes Five-Star service standards by proactively anticipating guest needs and resolving concerns efficiently., • Revenue & Cost Control: Oversee the financial health of the division. Implement creative solutions for revenue generation while controlling labor and operating expenses through strategic planning, purchasing, and inventory management., • Experience: Minimum of five (5) years of management experience in banquets and food and beverage outlets within the luxury hotel sector, or three (3) years of specific Director of Food & Beverage experience in Luxury Hotels, preferably FORBES rated 5-Star., • Education: Bachelor’s Degree preferred, or equivalent relevant work experience and skills comparable to a degree., • Core Values: Demonstrated alignment with our values: passion, excellence, relevance, collaboration, honor, and integrity., • Communication: Superior written and oral communication skills are essential for effective leadership and stakeholder management., • Flexibility: Must be willing to work a flexible schedule, including nights, weekends, and holidays, to support business needs. If interested, please send your resume immediately to Jay Bush at for immediate review and consideration.

Job DescriptionDescriptionCotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments. I. Summary (Scope of the Job) Cotton Holdings is currently seeking a self-motivated, results-focused, detail-oriented marketing professional in Houston, Texas. This is a great opportunity for an individual who thrives on deploying both the art and science of marketing to drive aggressive revenue growth. We are looking for a team member who is self-motivated and radiates a can-do positive energy, capable of working through ambiguity to execute marketing requirements that build the brand and explicitly produce high-quality sales leads. In this role, as the Marketing Coordinator, you will have a leading part to play in a growing Marketing Team that supports a fast-moving Business Development Team. This is a great career-making opportunity to deliver major results at Cotton. Major Responsibilities • Assist with coordinating and managing industry product/services marketing events from start to finish., • Responsible for set-up, support and execution for various industry events including, but not limited to trade shows, conferences, training, forums, networking receptions, media partnerships, social events, etc., • Coordinate event logistics, including but not limited to researching venues, aggressively negotiating costs, catering, transportation, shipping, registration, hotel reservations, restaurant reservations, collateral printing/displays, signage, audio/visual, electrical, on-site staffing, list acquisitions, virtual booth, reciprocal web links, restocking/ordering promo items, etc., • Ensure proper process of show leads into CRM system and distribution to sales., • Track and document client attendance and feedback where necessary., • Negotiate with venues and industry organizations both to (1) reduce costs but also to (2) obtain free or low-cost signage placements, attendee lists, event email blasts, banner ads, etc., • Interface with Content Development, Product Managers, Social Media Specialist to create pre- and post-event communications via email campaigns and social media., • Build and present Information, • Progress Reports for trade shows, conferences, forums, networking receptions, media partnerships, social events, sporting events, etc., • Research potential conferences, events, trade shows, and venues to create possible opportunities for each division in the future., • Sustain industry organization memberships within all divisions year to year., • Update and manage the events slide on a week-to-week basis and brief key leaders on a weekly basis on the upcoming schedule., • Maintain a detailed budget of all events and be responsible for submitting expenses and individual event budget management., • Bachelors' Degree in Business, Marketing, or related field Experience: 2-5 years proven experience of logistics and events coordination within a fast-paced, commercial organization., • Experience negotiating with event vendors and suppliers to secure the best deal., • Project management experience used to obviate or minimize the risks such as unforeseeable occurrences., • Experience with jobs or projects where you consistently paid high attention to detail, multitasked and produced quality work in a timely manner., • Demonstrated ability to build substantive relationships by picking up the phone and not overly relying on email., • Proven ability to solve problems from start to finish, identify causes, recommend and implement solutions. Knowledge and Skills:, • Possess excellent written, interpersonal, presentation and organizational skills., • Strong communication skills; Bilingual preferred (English and Spanish)., • Thrive on coordinating all logistics and meeting tight deadlines, sometimes requiring extended hours at event venues. Some travel required., • Can deliver and accept constructive criticism in a collegial, team-based environment., • Are willing to work with people at all levels of the organization from the CEO to the interns., • Enjoy a fluid, fast-paced, entrepreneurial work environment. Cotton is proud to be an Equal Employment Opportunity, Affirmative Action, Veterans, Disabled and LGBTQ employer. Cotton promotes a respectful work environment of inclusion and is committed building teams that represents a variety of backgrounds, perspectives, skills, and experiences. Applicants requiring reasonable accommodation with job search, or the application process should notify the Human Resources Department at 877-511-2962. #Holdings

Job Description Our hotel is hiring a Director of Finance. Apply today to join our team. The Hotel Director of Finance manages all financial operations, including AP/AR, payroll, monthly financial statements, and budgeting. They ensure compliance with tax laws, audit procedures, and internal controls. Compensation: $80,000 - $100,000 yearly Responsibilities: • Financial Reporting: Preparing, analyzing, and issuing monthly financial statements, profit-and-loss statements, and balance sheets., • Accounting Operations: Managing the day-to-day accounting department, including accounts payable, accounts receivable, and payroll., • Internal Controls & Compliance: Ensuring adherence to standard operating procedures (SOPs), tax laws, and conducting internal/external audits., • Inventory & Cost Control: Reconciling inventories (food, beverage, operating supplies) to minimize loss and waste., • Budgeting & Forecasting: Developing annual operating budgets and forecasting future revenue sources., • Education: Bachelor’s degree in Accounting, Finance, or Hospitality Management., • Experience: Proven experience in hotel accounting or a similar supervisory role. Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

Job Description Position Summary: The Director of Audit is responsible for leading and scaling a high-performing, revenue-focused audit organization. This role drives profitability, client value, and operational excellence across all audit engagements. The Director ensures optimal audit utilization, strong return on investment for clients, and disciplined management of litigation exposure while fostering strategic growth, market expansion, and service innovation. Duties and Responsibilities: Financial & Performance Leadership • Own and drive Net Operating Income (NOI) performance for the Audit Services Department., • Ensure strong audit revenue generation while maintaining a healthy billings-to-findings ratio that demonstrates measurable client value., • Optimize auditor utilization rates and profitability of billable hours., • Direct day-to-day operations, workflow prioritization, and resource allocation., • Provide overall leadership, direction, coaching, and performance management for audit managers and field auditors., • Implement standardized processes and productivity enhancements to improve audit throughput and quality., • Partner with Sales and Client Services to support new business development, renewals, and service enhancements., • Maintain executive-level client relationships and serve as escalation point for audit matters., • Ensure audits are delivered professionally, defensibly, and in alignment with contractual obligations., • Identify opportunities to improve audit ROI through data analytics, automation, and targeted compliance initiatives., • Support expansion into new markets and jurisdictions., • Bachelor’s degree in Accounting or related field required., • 8+ years of state and/or local tax audit experience., • Demonstrated leadership experience managing audit teams and revenue accountability. Knowledge, Skills and Abilities: • Certified Public Accountant (CPA) required., • Advanced knowledge of state and local tax laws and procedures, including:, • Sales and Use Tax, • Hotel Occupancy Tax, • Business License regulations, • Multi-state experience preferred (Alabama, California, Colorado, Louisiana, Texas)., • Strong understanding of accounting principles and tax-sensitive general ledger analysis., • Experience auditing large and complex taxpayers across multiple industries., • Strong financial acumen, analytical capability, and data-driven decision making., • Proven ability to lead teams, manage performance, and drive accountability., • Excellent written and verbal communication skills. Work Environment: • Work is performed primarily in a professional office setting., • The noise level is typically moderate., • The role may require occasional travel to client sites or court proceedings. Physical Requirements: • Ability to remain stationary for extended periods., • Frequent operation of a computer and standard office equipment., • Occasional movement within the office., • Frequent communication via phone, video conference, and in person. Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Job Description Position: Business Development Manager Location: Houston, TX Compensation: $60,000–$65,000 base salary plus commission and bonus potential Schedule: Full-time | Standard business hours with some flexibility needed based on client meetings, networking events, and business demands Benefits: Competitive benefits package including health coverage, paid time off, and growth opportunities within a luxury hospitality environment Role Summary: We are seeking a driven and relationship-focused Business Development Manager to support a luxury hotel in Houston, TX. This role is responsible for identifying new business opportunities, growing strategic client relationships, and driving revenue across corporate, social, and group segments. The ideal candidate is energetic, polished, and highly motivated by business development and relationship-building. This individual will play a key role in expanding market presence, generating new accounts, and positioning the property as a preferred destination within the Houston market. What you bring to the table: • Proven ability to prospect, qualify, and secure new business opportunities within targeted market segments, • Strong relationship-building skills with experience developing partnerships through sales calls, networking events, site visits, and client entertainment, • Ability to create and execute strategic growth plans focused on long-term client retention and revenue generation, • Experience collaborating with revenue and operations teams to support pricing strategy and maximize business opportunities, • Strong understanding of market trends, competitor activity, and customer behaviors within hospitality or related industries, • Excellent presentation and communication skills with the ability to represent the property professionally at industry events and networking functions, • Ability to manage and maintain accurate sales activity, pipelines, and forecasting within CRM systems, • Strategic mindset with the ability to identify opportunities, solve problems, and drive business growth Why you’ll love working here: • Opportunity to represent a luxury hospitality property within a globally recognized lifestyle brand, • Competitive compensation structure including commission and bonus opportunities, • Dynamic role blending sales strategy, relationship management, and market development, • Exposure to high-profile clients, networking events, and industry partnerships, • Collaborative culture focused on innovation, hospitality, and professional growth Required Work Experience: • 2–5 years of experience in business development, hotel sales, or corporate sales environments, • Proven success meeting or exceeding revenue and sales goals, • Experience within hospitality, luxury, or lifestyle-driven brands preferred, • Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred Preferred Work Experience: • Existing relationships within the Houston corporate or hospitality market, • Experience with CRM systems, sales reporting, and account management tools, • Familiarity with hotel operations, business travel, or group sales environments Personal Qualities: • Highly motivated, entrepreneurial, and relationship-driven, • Polished communicator with strong networking instincts, • Strategic thinker with strong analytical and problem-solving skills, • Organized, detail-oriented, and self-directed, • Passionate about hospitality, guest experience, and business growth

Job DescriptionWe are a Hilton four-star hotel seeking an experienced and service-oriented Front Office Manager to lead front desk operations and deliver exceptional guest experiences in accordance with Hilton brand standards. Key Responsibilities • Manage daily Front Office operations, including Front Desk and Guest Services, • Ensure consistent delivery of Hilton brand standards and service excellence, • Lead, train, coach, and motivate the Front Office team, • Oversee scheduling, payroll review, and labor cost control, • Handle guest concerns, service recovery, and VIP arrivals, • Collaborate closely with Housekeeping, Sales, and Revenue teams, • Monitor guest satisfaction scores and implement service improvements Qualifications • 2+ years of Front Office management experience in a full-service or four-star hotel, • Hilton brand or system experience preferred, • Strong leadership, communication, and problem-solving skills, • Excellent customer service mindset and attention to detail, • Ability to work flexible schedules, including weekends and holidays

Job DescriptionSalary: Initially, over 75% to 90% travel to Ohio or relocation to Ohio will be required. Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls. Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels. Plans and implements an on-going Targeted Account Development 'hit list' in order to create new revenue and acquire valuable hotel contacts, and contracts. Continually targets and prospects for new business through telemarketing, individual creativity and innovation Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner. Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.

Job Description The Greenleigh River Oaks - Opening Summer 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. At The Greenleigh, hospitality is rooted in thoughtful design, meaningful connections, and memorable guest experiences. The Sales Manager plays a key role in driving revenue and building lasting relationships by securing group, corporate, and business travel opportunities for the hotel. This role focuses on identifying new business opportunities, developing client relationships, and partnering with internal teams to ensure every guest experience reflects the distinctive character and service standards of The Greenleigh. Requested Tasks • Generate new business through proactive sales efforts including prospecting, networking, and client outreach, • Develop and maintain relationships with corporate accounts, travel planners, and event organizers, • Respond to inquiries, prepare proposals, and negotiate contracts for group bookings and events, • Conduct property tours and presentations for prospective clients, • Partner with Convention Services and Catering teams to ensure smooth event planning and execution, • Maintain accurate records of sales activities and client interactions within sales systems, • Monitor market trends and competitor activity to identify new opportunities, • Participate in industry events, trade shows, and networking opportunities to promote the property, • Support departmental revenue goals and overall hotel sales strategy, • Adhere to Makeready’s Guiding Principles, • Perform additional duties and assignments as required Requested Capabilities • Prior experience in hotel sales, hospitality sales, or business development preferred, • Experience in group sales, corporate sales, or event sales strongly preferred, • Strong relationship-building and negotiation skills, • Excellent communication and presentation abilities, • Highly organized with strong attention to detail, • Ability to manage multiple priorities in a fast-paced environment, • Proficiency in Microsoft Office and sales management systems preferred, • Professional, polished, and guest-focused demeanor, • Ability to stand and walk throughout the property during client tours and events, • Ability to occasionally lift objects up to 25 pounds related to sales materials or event setup As part of the Makeready collection, we proudly offer a variety of thoughtful benefits for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance

Job Description JOB SUMMARY The Engineer Manager directs all aspects of engineering operations including emergency programs, energy management, asset protection, preventive maintenance and repairs to equipment, structures and grounds. Directs the Engineering staff, accounting/budgeting, asset protection, inventory control and human resources. The Engineer Manager directs all operations in alignment with the direction of the General Manager, Company, brand standards and local, state and national regulations. Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. Recommends the Engineering budget, business plan, capital expenditures and manages within approved plans and objectives. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Business Results Applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. • Direct all facets of Engineering. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality., • Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally, to assist the General Manager in positioning the hotel as a market leader., • Be a coach with a positive attitude on a daily basis. Implement, manage and comply with Company policies, practices and programs., • Ensure compliance with brand standards and local, state and national regulations., • Ensure optimal levels of quality service and hospitality are provided to guests., • Walk the property daily to identify issues and to speak with and listen to associates., • Ensure preventative maintenance programs are in place to protect assets and maintenance related problems are promptly and properly addressed., • Inspect and evaluate the condition of the Engineering areas, equipment and inventories., • Investigate, analyze and report on all incidents and accidents., • In conjunction with the General Manager, coordinate activities and liaise with local and federal law enforcement agencies, fire companies and insurance agencies to resolve problems and ensure a safe environment for guests and associates., • Generates costs comparison and solicits bid/proposals as needed., • Submit recommendations for changes and improvements to the General Manager., • Work collaboratively with the Corporate Office to ensure Company assets are accurately tracked., • Direct all emergency programs including equipment maintenance and inspections, staff training, practice drills, accurate recordkeeping and compliance with all policies, procedures, codes and regulations., • Direct and promote an accident prevention program to minimize liabilities and related expenses. Ensure appropriate sanitary, safety, security and emergency procedures are in place, followed and comply with policies, standards and regulations. Ensure the staff is proficient in sanitary, safety, security and emergency procedures., • Notify the General Manager of any potential liability and propose proper course of action to prevent the hotel from incurring any such liability. Make recommendations to the General Manager on additional safeguards as appropriate. Practice safe work habits., • Ensure associates are properly trained in the use and maintenance of Company assets., • Communicates with hotel department heads to become aware of maintenance needs and ensures timely response to internal requests., • Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs all direct reports in details of work. Observes performance and encourages improvement. Monitors hotel traffic and makes staffing adjustments accordingly. Supervises and reviews costs and inventory., • Conducts disciplinary action as required for those directly supervising., • Conduct 90 day and annual performance evaluations for the engineering staff. Guest Satisfaction • Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth., • Coordinates and communicates verbally and in writing with customer (internal and external). Follows up with customer., • Makes presence known to customer at all times., • Displays leadership in guest hospitality and ensures consistent, high level service throughout all phases of hotel events., • Sets a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints., • Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Leadership …applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. • Demonstrates commitment to Westmont Hospitality operating principles and philosophies., • Holds self and others accountable for achieving results., • Addresses conflict in a timely manner., • Contributes to team results., • Deals with change effectively., • Makes decisions, including employees/team and commits to a course of action with available information. Building Relationships …eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. • Conducts one on one meeting with Direct Reports to ensure their ongoing development., • Maintains open channels of communications for all levels (line employees through General Manager) and monitors employee relations., • Aids in establishing a positive relationship between Hotel Corporation and property owners, • Ensures all required licenses, permits, contracts, insurance, inspections, are in proper order, with the assistance of GM and Controller., • Ensures the prompt and proper submission of all corporate, divisional and governmental reports required., • Surveys and performs property inspections on a daily basis by visually identifying areas of the Hotel for needed improvements such as guest’s rooms, public areas and restaurants., • Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor. Generating Talent ….Proactively identifies and develops talent within the organization • Hires the best people available from inside and outside Doubletree by Hilton. Hires for talent, diversity and balance of skills. Supports Doubletree’s interviewing tools to ensure hiring decisions are based on the candidate’s job-related talent, skills and competencies. Maintains succession planning., • Uses all available on the job training tools for employees; implements and manages training initiatives and conducts training when appropriate; ensures self and direct reports have completed appropriate training classes., • Manages employee progressive discipline procedures for areas of responsibility. Ensures each hotel’s policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Employee Handbook., • Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team., • Actively solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns. Ensures employees are treated fairly and equitably. Constantly strives to improve employee retention. Brings issues to the attention of the Controller as necessary., • Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going employee recognition program. Organizational Learner …actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area • Enlivens the hotel culture within the hotel, • Supports Public Relations’ initiatives, • Maintain a consistent professional and positive attitude when communicating with guests and associates., • Maintain effective two-way communications that crosses departmental lines., • Approach all encounters and actions with guests and associates in a friendly, service oriented manner., • Conduct regularly scheduled meetings with the Engineering staff to provide organizational information and educate associates on changes and activities., • Communicate Engineering activities and plans with peers and superiors to obtain appropriate consultation, guidance and approval KNOWLEDGE, SKILLS & ABILITIES Experience • Five or more years of related experience in building management/engineering., • Familiarity with the hospitality industry practices preferred., • Minimum of three years of managerial skills as position involves frequent decisions, meeting of deadline, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large scale work projects. Knowledge and Skills • The ability to effectively and efficiently schedule, manage and delegate work, • Excellent verbal and written English communication skills., • Ability to read and communicate verbally and in writing, • Computer literate in MS Word, Excel., • Complex mathematical skills and considerable skill in the use of Excel Spreadsheets and/or calculator to prepare complex mathematical calculations without error, i.e. budgets. PHYSICAL DEMANDS • Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift., • Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces., • Hearing and visual ability to observe and detect signs of emergency situations., • Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air., • Grasping, lifting and holding tools and having good finger dexterity is required., • Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property., • Lifting and moving objects up to 100 pounds., • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Job Description At The Moran, exceptional events are thoughtfully designed and flawlessly executed. The Event Services Manager plays a key role in bringing meetings, conferences, and special events to life by coordinating logistics, managing client relationships, and ensuring every detail reflects the high standards of the property. This role serves as the primary liaison between clients and hotel operations, working closely with Sales, Food + Beverage, and Banquet teams to deliver seamless and memorable event experiences. Requested Tasks: • Serve as the primary point of contact for clients following the sales process through event completion, • Coordinate all aspects of group meetings, conferences, and special events hosted at the property, • Prepare and manage Banquet Event Orders (BEOs) and event documentation to ensure accurate communication with operational teams, • Conduct planning meetings with clients to confirm event logistics, schedules, room setups, and catering requirements, • Collaborate closely with Banquets, Culinary, Sales, and Operations teams to ensure seamless event execution, • Monitor event setups and service to ensure client expectations and property standards are met, • Manage room blocks, meeting space assignments, and event timelines, • Respond promptly to client inquiries and resolve any issues that arise during event planning or execution, • Maintain accurate records and documentation within event management systems, • Support revenue and guest satisfaction goals for the hotel’s meetings and events business, • Adhere to Makeready’s Guiding Principles, policies and procedures, • Perform additional duties and assignments as needed Requested Capabilities: • Prior experience in convention services, event management, or hotel group sales operations preferred, • Experience coordinating meetings, conferences, or large-scale events in a hospitality environment strongly preferred, • Excellent organizational and time-management skills, • Strong attention to detail and ability to manage multiple events simultaneously, • Exceptional client service and relationship-building skills, • Strong written and verbal communication skills, • Proficiency in Microsoft Office and event management systems preferred, • Professional, polished, and service-oriented demeanor, • Ability to stand, walk, and move throughout the property during meetings and events, • Ability to lift objects up to 25 pounds related to event materials or setup As part of the Makeready collection, we proudly offer a variety of thoughtful benefits for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description At The Moran, we believe memorable events are rooted in thoughtful hospitality, exceptional service, and beautifully executed experiences. The Event Sales Manager plays a key role in bringing these moments to life by generating catering business, building strong client relationships, and ensuring seamless event execution. This role is responsible for driving revenue through the sale of meetings, social events, and catering functions while collaborating closely with the Food + Beverage, Sales, and Events teams to deliver exceptional guest experiences. Requested Tasks • Generate catering revenue by selling meetings, social events, and special functions hosted at the property, • Respond to inquiries, develop proposals, and negotiate contracts for catering events, • Conduct site tours and client meetings to showcase event spaces and offerings, • Build strong relationships with corporate clients, social event planners, and local partners, • Prepare and manage Banquet Event Orders (BEOs) to ensure accurate event execution, • Collaborate closely with Banquet, Culinary, and Operations teams to coordinate event details, • Monitor event logistics including room setup, menu selections, and service requirements, • Ensure all client expectations are met and guest experiences exceed expectations, • Maintain accurate records within sales and event management systems, • Support departmental revenue goals and overall hotel sales strategy, • Adhere to Makeready’s Guiding Principles, policies and procedures, • Perform additional duties and assignments as needed Requested Capabilities • Prior experience in catering sales, event sales, or hospitality sales preferred, • Experience in hotel or venue-based catering environments strongly preferred, • Strong sales, negotiation, and relationship-building skills, • Excellent organizational skills and attention to detail, • Ability to manage multiple events and deadlines simultaneously, • Strong written and verbal communication skills, • Proficiency in Microsoft Office and sales/event management systems preferred, • Professional, polished, and guest-focused demeanor, • Ability to stand, walk, and move throughout the property during events and client tour, • Ability to lift objects up to 25 pounds related to event materials or setup As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description The Greenleigh River Oaks - Opening Summer 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. At The Greenleigh, exceptional events are thoughtfully designed and flawlessly executed. The Event Services Manager plays a key role in bringing meetings, conferences, and special events to life by coordinating logistics, managing client relationships, and ensuring every detail reflects the high standards of the property. This role serves as the primary liaison between clients and hotel operations, working closely with Sales, Food + Beverage, and Banquet teams to deliver seamless and memorable event experiences. Requested Tasks: • Serve as the primary point of contact for clients following the sales process through event completion, • Coordinate all aspects of group meetings, conferences, and special events hosted at the property, • Prepare and manage Banquet Event Orders (BEOs) and event documentation to ensure accurate communication with operational teams, • Conduct planning meetings with clients to confirm event logistics, schedules, room setups, and catering requirements, • Collaborate closely with Banquets, Culinary, Sales, and Operations teams to ensure seamless event execution, • Monitor event setups and service to ensure client expectations and property standards are met, • Manage room blocks, meeting space assignments, and event timelines, • Respond promptly to client inquiries and resolve any issues that arise during event planning or execution, • Maintain accurate records and documentation within event management systems, • Support revenue and guest satisfaction goals for the hotel’s meetings and events business, • Adhere to Makeready’s Guiding Principles, policies and procedures, • Perform additional duties and assignments as needed Requested Capabilities: • Prior experience in convention services, event management, or hotel group sales operations preferred, • Experience coordinating meetings, conferences, or large-scale events in a hospitality environment strongly preferred, • Excellent organizational and time-management skills, • Strong attention to detail and ability to manage multiple events simultaneously, • Exceptional client service and relationship-building skills, • Strong written and verbal communication skills, • Proficiency in Microsoft Office and event management systems preferred, • Professional, polished, and service-oriented demeanor, • Ability to stand, walk, and move throughout the property during meetings and events, • Ability to lift objects up to 25 pounds related to event materials or setup As part of the Makeready collection, we proudly offer a variety of thoughtful benefits for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description Position: Business Travel Sales Manager Location: Houston, TX Compensation: $60,000–$65,000 base salary plus incentive opportunities (commission / bonus) Schedule: Full-time standard business hour schedule with some flexibility needed based on client and industry event needs Benefits: Competitive benefits package including health coverage, paid time off, and career growth opportunities Role Summary: We are seeking a relationship-driven and results-oriented Business Travel Sales Manager to support a luxury hospitality property in Houston, TX. This role is responsible for driving corporate travel revenue through proactive business development, strategic account management, and long-term client partnerships. The ideal candidate brings strong experience within hotel sales, particularly within corporate or business travel segments, and thrives in a fast-paced, guest-focused environment. This individual will play a key role in growing market share, maximizing occupancy, and positioning the property as a preferred destination for business travelers. What you bring to the table: • Proven ability to identify, solicit, and secure new corporate travel accounts through networking, outreach, and relationship-building, • Experience managing and growing an existing portfolio of business travel clients while maintaining high levels of satisfaction and retention, • Experience with working within the Hilton family of hotel brands, • Strong negotiation skills with experience developing preferred corporate rates and agreements, • Ability to conduct impactful sales presentations, site tours, and client meetings that highlight the property’s offerings and service experience, • Experience collaborating with revenue management teams to support pricing strategy and occupancy goals, • Strong understanding of corporate travel trends, local market dynamics, and competitive positioning, • Ability to represent the property professionally at networking events, trade shows, and industry functions, • Proficiency with CRM systems and sales reporting tools to manage pipelines and forecasting, • Collaborative mindset with the ability to partner cross-functionally to ensure seamless client experiences Why you’ll love working here: • Opportunity to represent a respected luxury hospitality environment, • Strong growth potential within a guest-focused organization, • Competitive compensation and incentive opportunities, • Dynamic role with a blend of relationship management and strategic business development, • Collaborative culture that values professionalism, hospitality, and performance Required Work Experience: • 2–5 years of hotel sales experience with a focus on corporate or business travel segments, • Proven track record of achieving or exceeding sales goals, • Experience within upscale hospitality environments, • Familiarity with Hilton hotel brand systems and standards Preferred Work Experience: • Experience working with corporate negotiated accounts and group travel coordination, • Local market knowledge and existing industry relationships are a plus Personal Qualities: • Relationship-focused and highly professional, • Strong communicator with polished presentation skills, • Self-motivated and results-driven, • Organized with strong attention to detail and follow-through, • Adaptable and comfortable in a fast-paced hospitality environment

Job Description Specifically, a Business Development Manager will perform the following tasks to the highest standards: Actively prospect, qualify, and secure new business opportunities within assigned market segments to drive room, catering, and ancillary revenue in alignment with Hilton Curio brand standards. Review and analyze, in a proactive manner, rate and inventory management and strategy effectiveness Conduct regular outside sales calls, site visits, and market tours to develop strong relationships with corporate, leisure, group, and social accounts. Entertain clients and key prospects through hosted site inspections, meals, networking events, and familiarization experiences to promote the hotel’s unique Curio Collection identity. Develop and execute strategic account plans for new and emerging accounts, focusing on long-term revenue growth and customer loyalty. Represent the hotel at industry events, trade shows, chamber meetings, and networking functions to expand market presence and generate qualified leads. Collaborate with the Director of Sales and Revenue Management team to identify market trends, competitive opportunities, and targeted business development strategies. Maintain accurate records of sales activities, client interactions, and account production in Hilton sales systems (Delphi). Meet or exceed assigned sales goals, activity benchmarks, and key performance indicators related to new account acquisition and revenue generation. Coordinate with internal departments, including catering, operations, and marketing, to ensure seamless execution of client events and exceptional guest experiences. Other duties and responsibilities as assigned A Business Development Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Excellent oral and written communication skills Ability to communicate, verbal and in written form, effectively with Management and Ownership groups Excellent organisation skills Ability to work well under time pressure and/or demanding travel schedules Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners Ability to perform critical analysis Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Demonstrated experience in a similar role with the Business Development or Sales function It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management and sales systems (Delphi and Knowland)

Job Description Blossom Hotel is Houston’s newest and most distinctive luxury destination for business and leisure. Located steps from the nations largest medical and research community at Texas Medical Center, near NRG Stadium and Rice University. Positioned at the axis of innovation and inspiration, guests can enjoy the diversity of nearby neighborhoods, world-class dining options and attractions. We are looking for our next great team member to join us in filling the position of Front Desk Manager. The Front Office Manager oversees the daily operations of the front desk, concierge, bell/valet, and guest services teams to ensure an exceptional arrival, stay, and departure experience. This leader upholds luxury service standards, drives guest satisfaction, and supports departmental training, performance, and financial goals. What we provide you with: * Competitive pay • Hilton Travel discounts on all Hilton brand properties worldwide Hotel room discounts with our Crescent managed properties across North America for you and your family members * Excellent benefits plans for eligible associates and your family members * Paid time off * Career development opportunities in a luxury hospitality environment • Free meals Supervise and manage front office teams, including Front Desk Agents, Supervisors, Concierge, and Bell/Valet staff. * Ensure smooth daily operations including check-in, check-out, room assignments, billing, and guest inquiries. * Act as the primary point of contact for guest issues, ensuring timely resolution with professionalism and discretion. * Oversee staffing, scheduling, onboarding, training, and performance management. * Maintain a strong presence in the lobby, engaging with guests and supporting associates. Guest Experience & Service Standards * Ensure consistent delivery of luxury hospitality standards. * Oversee VIP arrivals, special requests, and guest preferences. * Monitor guest satisfaction scores, respond to feedback, and implement service improvements. * Collaborate with Housekeeping, Reservations, Sales, Revenue, and Food & Beverage to optimize guest experiences. Financial & Administrative Duties * Monitor department budget, forecast labor needs, and control expenses. * Review daily reports, occupancy, arrivals/departures, and room inventory. * Assist in revenue-enhancing initiatives such as upgrades, packages, and loyalty program enrollment. * Ensure compliance with policies, safety protocols, and brand standards. Communications & Coordination * Conduct pre-shift briefings and regular meeting updates. * Maintain accurate documentation and logs for guest concerns, incidents, and follow-up. * Serve as Manager-on-Duty as required, handling emergencies or escalations. Does this sound like you? * Minimum 2–4 years of front office or guest services leadership experience, preferably in a luxury or upscale hotel. * Strong knowledge of PMS (Opera/Fosse/OnQ or similar) and front office systems. * Exceptional leadership, communication, and interpersonal skills. * Proven ability to handle high-pressure situations calmly and professionally. * Experience managing VIP guests and high-profile clientele. * Flexible availability, including nights, weekends, and holidays. * Bachelor’s degree in Hospitality Management or related field preferred. * Ability to stand for long periods. * Occasionally lift, move, or handle items up to 30 lbs. Curio Collection by Hilton Properties

Job Description The Greenleigh River Oaks - Opening Summer 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. At The Greenleigh, we believe memorable events are rooted in thoughtful hospitality, exceptional service, and beautifully executed experiences. The Event Sales Manager plays a key role in bringing these moments to life by generating catering business, building strong client relationships, and ensuring seamless event execution. This role is responsible for driving revenue through the sale of meetings, social events, and catering functions while collaborating closely with the Food + Beverage, Sales, and Events teams to deliver exceptional guest experiences. Requested Tasks • Generate catering revenue by selling meetings, social events, and special functions hosted at the property, • Respond to inquiries, develop proposals, and negotiate contracts for catering events, • Conduct site tours and client meetings to showcase event spaces and offerings, • Build strong relationships with corporate clients, social event planners, and local partners, • Prepare and manage Banquet Event Orders (BEOs) to ensure accurate event execution, • Collaborate closely with Banquet, Culinary, and Operations teams to coordinate event details, • Monitor event logistics including room setup, menu selections, and service requirements, • Ensure all client expectations are met and guest experiences exceed expectations, • Maintain accurate records within sales and event management systems, • Support departmental revenue goals and overall hotel sales strategy, • Adhere to Makeready’s Guiding Principles, policies and procedures, • Perform additional duties and assignments as needed Requested Capabilities • Prior experience in catering sales, event sales, or hospitality sales preferred, • Experience in hotel or venue-based catering environments strongly preferred, • Strong sales, negotiation, and relationship-building skills, • Excellent organizational skills and attention to detail, • Ability to manage multiple events and deadlines simultaneously, • Strong written and verbal communication skills, • Proficiency in Microsoft Office and sales/event management systems preferred, • Professional, polished, and guest-focused demeanor, • Ability to stand, walk, and move throughout the property during events and client tour, • Ability to lift objects up to 25 pounds related to event materials or setup As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job DescriptionDescription: Director of Sales & Marketing Department: Sales Reports To: General Manager FLSA: Exempt Job Summary The Director of Sales and Marketing is responsible for developing and executing strategic sales and marketing plans to achieve revenue goals, drive market share, and enhance the hotel’s brand presence. This role leads a team of sales and marketing professionals, fosters relationships with key clients, and collaborates with other departments to ensure guest satisfaction and revenue growth. Education & Experience • A minimum of 6 years of progressive experience in hotel sales, or a 4-year degree with at least 2 years of relevant experience, or a 2-year degree with at least 4 years of related experience., • A valid driver’s license is required., • Excellent verbal and written communication skills are essential for negotiating, persuading, selling, and influencing other management personnel, hotel guests, and corporate clients., • Strong proficiency in professional selling techniques, including opening, probing, supporting, and closing sales., • Strong analytical and strategic skills for effective sales deployment., • Proficient in general computer skills, particularly with Microsoft Office products., • Ability to work independently while managing multiple tasks., • Strong organizational and presentation abilities., • Proven capability to work with people from diverse backgrounds and solve complex problems while fostering a productive sales environment., • Coordinate all group, transient, and catering sales efforts to maximize revenue., • Develop, recommend, and manage the annual budget, marketing, public relations, and sales programs to drive rates, occupancy, and food and beverage opportunities, ensuring revenue and profit goals are met., • Actively conduct outside sales calls, lead sales tours, and entertain clients., • Negotiate contracts and understand the details within to secure the best terms., • Stay informed about market trends and revenue opportunities, adjusting strategies accordingly., • Track and evaluate the performance of top accounts, identifying trends and forecasting future opportunities., • Adhere to Dreamscape Hospitality’s policies, sales standards, and performance metrics., • Meet individual and team sales goals, as well as budget targets., • Train hotel staff to recognize and seize sales opportunities, increasing occupancy and revenue., • Work with the General Manager and Corporate HR to manage the hotel sales team, ensuring staff are hired, trained, developed, and motivated. Handle performance reviews, disciplinary actions, and team development., • Supervise the Catering & Event Management Team to meet or exceed catering, food and beverage, and meeting room rental budgets., • Gain comprehensive knowledge of hotel operations, including Sales, Food & Beverage, Front Office, and Reservations., • Maintain a strong presence in the local community and industry organizations., • Attend and lead meetings as required, providing ongoing training to staff., • Foster professional relationships with marketing partners and internal departments, • Travel weekly as required., • Create and execute integrated marketing plans, including digital marketing, PR, promotions, and branding campaigns., • Oversee content creation and brand consistency across all marketing channels (website, social media, advertising, etc.) The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. General Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Requirements:

Job Description Overview Opportunity: Accounting Clerk Verify, obtain approvals and pay invoices; bill and collect outstanding revenue in a timely, accurate manner in accordance with accounting policies and procedures. Your Growth Path Staff Accountant/Guest Service Agent – Regional Accountant – Controller Your Focus • Prepare cash discrepancy reports., • Retrieve and process deposits in accordance with hotel standards., • Maintain house bank and conduct transactions according to established processes and policies., • Issue and redeem cashier banks and conduct audits as needed., • Process petty cash receipts and reimbursements., • Assist with credit-related activities, including processing of credit applications., • Provide customers with accurate and timely invoices, statements, and schedules., • Maintain an efficient collection process to include an organized filing and tracing system., • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits to ensure safety., • Perform other duties as requested by management. Your Background and Skills • High School diploma required., • Previous accounting experience or equivalent training required., • Proficient in using Excel., • Knowledge of PMS/accounting systems preferred. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include occasionally working on holidays, weekends., • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionPosition Summary The Hotel Sales Manager/Director of Sales is responsible for driving revenue through proactive sales efforts, developing strong client relationships, and securing group, corporate, and transient business. This role focuses on maximizing occupancy, room revenue, and event bookings while representing the hotel professionally in the local market. Key Responsibilities * Develop and execute sales strategies to increase room nights, group bookings, and overall revenue * Identify, solicit, and maintain relationships with corporate accounts, travel partners, event planners, and local businesses * Generate new business through prospecting, networking, cold calls, and site visits * Manage and respond to RFPs, negotiate contracts, and close sales agreements * Coordinate with operations, front desk, and events teams to ensure smooth execution of group stays and events * Conduct property tours and client presentations * Monitor market trends, competitor activity, and pricing strategies * Maintain accurate records of sales activities, forecasts, and client communications in the CRM system * Attend networking events, trade shows, and industry meetings as needed * Meet or exceed established sales and revenue goals Qualifications * Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred * 2+ years of sales, hospitality sales, or related experience preferred * Strong understanding of hotel operations, revenue management, and market segmentation * Excellent communication, negotiation, and relationship-building skills * Self-motivated, goal-oriented, and results-driven * Ability to manage multiple accounts and priorities in a fast-paced environment * Proficient in Microsoft Office and CRM systems (Delphi, Salesforce, or similar preferred) Skills & Competencies * Strong sales and closing skills * Customer-focused mindset * Strategic thinking and problem-solving * Time management and organization * Professional presentation and interpersonal skills Powered by JazzHR 7C4qECh37q

Job DescriptionPosition Summary The Sales Manager is responsible for driving revenue through proactive sales efforts, developing strong client relationships, and securing group, corporate, and transient business. This role focuses on maximizing occupancy, room revenue, and event bookings while representing the hotel professionally in the local market. Key Responsibilities * Develop and execute sales strategies to increase room nights, group bookings, and overall revenue * Identify, solicit, and maintain relationships with corporate accounts, travel partners, event planners, and local businesses * Generate new business through prospecting, networking, cold calls, and site visits * Manage and respond to RFPs, negotiate contracts, and close sales agreements * Coordinate with operations, front desk, and events teams to ensure smooth execution of group stays and events * Conduct property tours and client presentations * Monitor market trends, competitor activity, and pricing strategies * Maintain accurate records of sales activities, forecasts, and client communications in the CRM system * Attend networking events, trade shows, and industry meetings as needed * Meet or exceed established sales and revenue goals Qualifications * Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred * 2+ years of sales, hospitality sales, or related experience preferred * Strong understanding of hotel operations, revenue management, and market segmentation * Excellent communication, negotiation, and relationship-building skills * Self-motivated, goal-oriented, and results-driven * Ability to manage multiple accounts and priorities in a fast-paced environment * Proficient in Microsoft Office and CRM systems (Delphi, Salesforce, or similar preferred) Skills & Competencies * Strong sales and closing skills * Customer-focused mindset * Strategic thinking and problem-solving * Time management and organization * Professional presentation and interpersonal skills Powered by JazzHR vQR63kZrXW

Job Description The Greenleigh River Oaks - Opening Summer 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. At The Greenleigh, hospitality never sleeps. The Night Auditor plays a critical role in ensuring both exceptional guest service and the accuracy of the hotel’s financial operations during overnight hours. This position combines front desk responsibilities with accounting functions, supporting a seamless guest experience while completing nightly financial reporting and audit processes. Requested Tasks • Provide front desk service including guest check-in, check-out, and handling overnight inquiries, • Complete nightly audit procedures including balancing room revenue, reconciling accounts, and closing the day in the property management system, • Review and verify accuracy of financial transactions, postings, and reports, • Prepare and distribute daily financial and operational reports, • Monitor hotel activity during overnight hours and ensure guest safety and satisfaction, • Respond to guest requests and resolve issues in a timely and professional manner, • Maintain accurate records and documentation of overnight activity, • Coordinate with security and other departments as needed, • Prepare the front office for the morning shift Requested Capabilities • Prior experience in hotel front desk, night audit, or hospitality operations preferred, • Basic understanding of accounting principles and financial reporting, • Experience with hotel property management systems preferred, • Strong attention to detail and accuracy, • Ability to work independently and manage overnight responsibilities, • Excellent communication and problem-solving skills, • Professional, calm, and service-oriented demeanor As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description Champions Club Texas Hotel Night Auditor DEPARTMENT: Guest Service REPORTS TO: General Manager FLSA STATUS: Non-Exempt, Part-time COMPENSATION: $14-$18 an hour As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else. ABOUT THE ROLE: The Hotel Night Auditor is responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs. RESPONSIBILITIES: • Greet and register guests while providing outstanding guest service during their stay and settling the guest's account upon completion of their stay, • Act as the sole guest service representative and manager on duty during night time hours, • Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards, • Coordinate with other departments to ensure quality service is provided to all guests, • Run audit reports/journals, • Make corrections and adjustments and handle all computer problems that might occur throughout the shift, • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits, • Record guest comments or complaints, referring customers to managers as necessary, • Assist security in emergency situations, • Maintain confidentiality of proprietary information and protect company assets, • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment, • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations, • High school diploma or equivalent, • Must be 18 years or older, • One year of experience in a hotel as front desk representative, • Ability to comprehend and operate all relevant aspects of the front desk computer system, • Knowledge of all rates packages and special promotions, familiar with all in house groups and be aware of closed out and restricted dates, • Answer and route phone calls and take guest messages with accuracy, • Guest service oriented, ability to multitask, detail oriented, and excellent organizational skills is required, • Ability to access and accurately input information into computer system, • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key, • Effective verbal and written communication skills, • Work varied shifts, to include weekends and holiday, • Ability to adhere to all company policies and the code of conduct, • Exemplary time and resource management including good attendance, • Professional appearance and good hygiene, • Stand or remain in a stationary position for lengthy periods of time without interruption, including standing for a majority of the shift, • Walk or move to accomplish tasks from one workstation to another, • Use hands to feel objects to perceive attributes of these objects, such as size, shape, or texture by touching with skin, particularly that of fingertips and ability to apply pressure to an object with the fingers and palmExpress or exchange ideas by means of the spoken word to convey detailed or important spoken instructions to other workers accurately, loudly, or quickly, • Perceive the nature of sounds at normal speaking levels with or without correction or aids and ability to receive detailed information through oral communication, and to make the discriminations in sound, • Engage in repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers, • Reach with hands and/or arms in any direction, • Frequency to kneel, stoop or position oneself appropriately, • Visual acuity to determine the accuracy and thoroughness to make general observations. Ability to decipher and distinguish between colors and numbers by looking with or without vision aids, • Close and distance vision and an ability to read all forms of material with or without vision aids, • Frequently lifts/carries/moves up to 30 lbs. Occasionally lifts/carries/moves up to 50 lbs Champions Club provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Champions Club complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Champions Club expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Champions Club's employees to perform their job duties may result in discipline up to and including discharge. Champions is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in service, sales, telesales or guest relations type of industry preferred, • High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.