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  • Resident Relations Specialist
    Resident Relations Specialist
    21 days ago
    $45000–$50000 yearly
    Full-time
    Manhattan, New York

    Status: Non-Exempt Position: Full-time Location: In-person, Lower East Side/East Village, Manhattan Cooper Square Mutual Housing Association Management (“CSMHAM”) is a non-profit, low-income housing organization on the Lower East Side of Manhattan. We serve as the property manager to Cooper Square Mutual Housing II HDFC (“MHA II”), a residential cooperative made up of 21 buildings. Our primary mission is to manage and preserve the MHA II co-op so that it is permanently affordable for multiple generations of low-income residents. Our style of property management centers on resident engagement and community preservation. A key element to our unique and successful model is that residents who live in our housing also sit on our board of directors. Resident Relations Specialists are the primary point of contact between residents and their property management organization. The Resident Relations Specialist (RRS) works with residents and staff to identify and resolve a wide variety of issues including: · building and apt. maintenance issues, · building and apt. repair issues, · resident-involved issues that can impact the household or building, (clutter, unsanitary conditions, criminal activity, etc.) · non-payment issues, · conflicts between residents. The RRS conducts regular building meetings to get feedback from residents and share information. The RRS also conducts regular apartment and building-wide inspections to assess housing conditions and other issue that need to be addressed. This is a property management position that also involves activities typically associated with resident advocacy, social work and tenant organizing. The Resident Relations Specialists work closely with, and reports directly to, the Director Operations. This is an in-person, public facing position. Specific Responsibilities · Communicate with residents and address resident concerns. · Work with staff and residents to identify and correct housing conditions through an internal work order system. Address and track housing code violations as needed. · Work with staff and residents to address rent arrears issues. · Send late notices and house rules violation letters as needed. · Inspect apartments and buildings to identify conditions that impact residents’ quality of life. · Conduct resident wellness visits as needed. · Advertise, facilitate and attend resident building meetings. · Attend and participate in other community meetings and staff meetings. · Maintain orderly and accurate resident records and files. Create and track “change orders” and enter other relevant information into the organizational database. · Perform other duties as needed. QUALIFICATIONS · Minimum of one-year experience with property management, tenant advocacy or equivalent position. · Excellent follow-up and problem solving skills. · Excellent people skills: ability to work with and communicate well with all types of residents and all levels of staff. · Effective communication skills, including basic writing skills (ability to write letters, fill out forms, compose emails, create notices, etc.) and public speaking skills. · Basic understanding of NYC housing rules (including Housing Maintenance Code) and of tenant/co-op shareholder rights. · Ability to maintain confidentiality regarding resident personal information and organizational information is essential. · Ability to stay organized and maintain records and files. · Ability to manage multiple tasks and shift priorities according to urgency. · Ability to work with partner organizations to connect eligible residents to social service programs, benefits and other community resources. · Proficiency in basic Microsoft Office programs. · Experience using a workplace/client-based database. Experience using a housing management software such as Rent Manager or YARDI is a plus. · Ability to work independently and as part of a team; willingness to contribute ideas and take direction and receive constructive criticism. · Willingness to work evenings as needed. · Willingness to help with organizational events or projects as needed. · Respect for community residents and co-workers. · Commitment to CSMHAM mission. · Commitment to equal treatment of all community members regardless of age, race, ethnicity, religion, national origin, language, citizenship status, family composition, ability, health status, gender, gender identity, sexuality, income, source of income, occupation, employment status, education, appearance, lifestyle, involvement with criminal justice system, drug use, political affiliation, etc. · Experience working in diverse, multi-lingual, low- and moderate-income communities. · Fluency in either Spanish, Cantonese or Mandarin is a plus. (but not required) · Experience working with the following specific populations is a plus: seniors, individuals with mental health challenges, individuals in recovery or dealing with drug or alcohol addiction, formerly homeless, survivors of domestic abuse, formerly incarcerated. · Experience working for a non-profit organization is a plus. · A sense of humor is a plus. COMPENSATION Salary range is $45,000--$50,000, commensurate with experience. Cooper Square Mutual Housing Association Management offers a comprehensive benefits package including employer-funded health and dental insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, Simple IRA retirement plan, and paid leave time. *Cooper Square Mutual Housing Association Management* *is an equal opportunity employer (EEO).* *###*

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  • Production Assistant
    Production Assistant
    27 days ago
    Full-time
    Borough Park, Brooklyn

    KNW Trading Corp. designs and produces fine jewelry, with most production completed in-house by our skilled jewelry makers. We are seeking a Jewelry Production Assistant to support the production team with day-to-day operations, quality control, and shipping activities. Requirements · Detail-oriented with the ability to multitask effectively · Excellent verbal and written communication skills · Bilingual in Mandarin and English preferred · Proficiency with Outlook, Excel, POS systems, and FedEx/UPS shipping systems · Comfortable working with numbers and accuracy-driven tasks · Strong team player who can work collaboratively and independently · Responsible, dependable, and self-motivated · Strong problem-solving skills, with the ability to identify and prevent issues · Ability to lift packages up to 40 lbs (on occasion), stand for extended periods, and perform repetitive tasks · High accuracy in reading orders, matching product numbers, and labeling to prevent shipping errors · Leadership skills, including the ability to take initiative and help meet deadlines · Jewelry experience is a plus, but not required Responsibilities · Provide daily support to the Production Manager · Perform quality control by inspecting jewelry for craftsmanship, length, size, defects, and overall quality · Ship customer orders o Pack items by purchase order into boxes for shipment o Process invoices for shipment o Create shipment and carton labels o Complete all required shipping documents for each customer · Place orders for production, shipping, and office supplies · File and organize samples · Receive inventory accurately in the POS system Benefits: Paid time off, including approximately four weeks of paid vacation (with some flexible dates and some mandatory dates). Location: Brooklyn

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  • Insurance Sales Representative (Commercial Trucking)
    Insurance Sales Representative (Commercial Trucking)
    1 month ago
    $65000–$125000 yearly
    Full-time
    Sunset Park, Brooklyn

    Now Hiring | Commercial Trucking Insurance Sales Producer 📍 Brooklyn, New York | On-site 💰 $65,000–$120,000+ per year (Base Salary + Uncapped Commissions) is a growing New York insurance agency serving trucking companies and businesses across the United States. We are building a high-performance sales team in Brooklyn and looking for ambitious producers who know how to generate business, build relationships, and create long-term revenue. This is not a passive “sit and wait for leads” position. We are looking for a true producer — someone who can develop their own pipeline, bring in new clients, and build a strong book of business with us over time. If you are driven by income, independence, and growth, this opportunity offers the stability of a guaranteed salary together with the upside of uncapped commissions and long-term career potential. What You’ll Do • Generate new business through prospecting, referrals, networking, and relationship-building, • Develop and grow your own book of business within the company, • Work with inbound opportunities while actively sourcing your own leads, • Build relationships with trucking companies, owner-operators, and commercial clients, • Present coverage solutions, negotiate confidently, and close deals, • Manage follow-ups, renewals, and policy servicing through CRM systems, • Create long-term client relationships that lead to repeat business and referrals What We’re Looking For • 1+ year of insurance sales experience preferred, • Strong hunter mentality and confidence in generating your own opportunities, • Comfortable with cold outreach, networking, and performance-driven sales, • Excellent communication, negotiation, and closing skills, • Organized, self-motivated, and goal-oriented, • Ability to commute comfortably to our Brooklyn office, • Russian or Spanish language skills are a strong plus What We Offer • Guaranteed base salary + high uncapped commissions, • Realistic earning potential of $65,000–$120,000+ annually, • Stable Monday–Friday schedule (9:00 AM – 6:00 PM), • Strong operational support and professional training, • Access to carrier markets and in-house resources, • Long-term career growth in a stable New York agency, • A serious office environment where strong producers are recognized and rewarded If you want to build more than just another sales job — if you want to grow a real book of business, increase your income year after year, and establish yourself in the commercial insurance industry — we want to hear from you. Join Royal Service Pro Inc. and build a serious insurance career in New York. Apply today.

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  • Bilingual In-House Screener (English/Spanish)
    Bilingual In-House Screener (English/Spanish)
    1 month ago
    Part-time
    Borough Park, Brooklyn

    We are seeking a reliable and professional Bilingual In-House Screener to join our team. The ideal candidate will be responsible for conducting phone screenings with applicants and clients, gathering basic information, assessing qualifications, and providing excellent customer service in both English and Spanish. Responsibilities: Conduct inbound and outbound phone calls with applicants or clients Perform initial screenings and collect required information Evaluate candidate qualifications based on company requirements Communicate clearly and professionally in both English and Spanish Schedule interviews or forward qualified candidates to the appropriate department Maintain accurate records of calls and applicant information Answer questions and provide general assistance over the phone Follow company scripts, procedures, and confidentiality guidelines Qualifications: Fluent in both English and Spanish (spoken and written) Strong communication and interpersonal skills Comfortable handling high-volume phone calls Basic computer and data entry skills Strong organizational and multitasking abilities Previous customer service, recruiting, or call center experience is a plus Professional phone etiquette and positive attitude Work Environment: In-house/office-based position Full-time or part-time availability depending on company needs Preferred Skills: Ability to work in a fast-paced environment Attention to detail and problem-solving skills Team player with strong work ethic

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  • Front Of House Open Call
    Front Of House Open Call
    2 months ago
    $60000–$125000 yearly
    Full-time
    Manhattan, New York

    Front Of House — 6R Hospitality (Tribeca • Park Slope • West Village • Upper East Side • Upper West Side) ABOUT THE ROLE Our destinations are not places where you clock in and take orders. They are places where stories are told and legends are born over labneh and shakshuka, craft cocktails, steak frites & dirty duck fried rice. Our restaurants are where regulars feel like friends & neighbors, and where the person across the table usually leaves having experienced something they didn't expect. YOU! You are the reason that happens. We're looking for a front of house masters of craft who understand that hospitality is an act of giving — not a transaction. Someone who reads the table, guides a meal, and makes a three-course dinner feel like it was designed specifically for whoever is sitting in front of them. WHO YOU ARE • You don't just describe the menu — you craft the story of experiencing it through sensory details of eating it, • You're curious about food, the stories behind dishes, and how to pair them right, • You're warm without being performative, confident without being pushy, • You move fast and stay composed on a floor that doesn't slow down, • You make everyone feel like they're your only table — even when they're not WHAT YOU'LL DO • Own your section end-to-end: greet, guide, thoughtfully suggest, deliver, follow through, • Know the menu cold — every dish, modification, allergy protocol, and wine pairing, • Partner with the kitchen and your team to execute seamless, impeccable service, • Handle high volume without losing the personal touch that makes Miriam, Miriam, • Contribute to a team culture built on excellence and genuine hospitality WHAT YOU BRING • 1-2+ years of full-service, sit-down restaurant experience (NYC, preferred), • Strong knowledge of Mediterranean/Middle Eastern cuisine is a plus, • Wine and cocktail knowledge — or genuine eagerness to learn it, • Ability to stand, move, and carry full trays for 8+ hours, • Flexibility across lunch, dinner, and weekend service COMPENSATION & PERKS • Competitive hourly rate + tips (regularly among the top earners in the borough), • A real management team that communicates, respects your time, and grows with you, • Pathways to leadership for people who want them If you are interested please contact us or schedule an appointment to come by our office.

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