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Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $30.63 - $32.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits JOB SUMMARY AND PURPOSE The Senior Case Manager III is the subject matter expert for the case management team. The Senior Case Manager II will mentor the team, and, as directed by the Program Coordinator, will arrange, coordinate, monitor, and assure all delivered services by the case management team meet the needs of clients. This includes assisting case managers in: assessing and reassessing client/household needs, educating on program and community resource opportunities, developing relevant service plans, scheduling appointments, and providing necessary follow-up to ensure service plans are progressing on schedule and needs are adequately being addressed. The position requires a combination of administrative/office duties and field/outreach work. DUTIES AND RESPONSIBILITIES • Conducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan, • Develops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as required, • May make home and field visits, • Monitors case managers on a regular basis to determine quality and effectiveness of services provided, • Review cases with Program Coordinator and Case Management Team, • Audit case file on a regular basis for completeness and accuracy, • Conducts crisis intervention as necessary, • Assists case managers by identifying and coordinating a variety of available services necessary for veterans and families to maintain/obtain self-sufficiency and family stabilization, • Makes referrals to available VA/community providers for therapeutic, social, educational, and medical resources, as appropriate, • Provides support to case managers, clients and families through ongoing case conferencing, counseling, and advocacy, • Conducts comprehensive file reviews and assessment of data collected to assure all necessary documentation is collected by case managers for program services eligibility purposes, • Assure all program assets and file documents are maintained and secure for all client records, • Develops, performs, and assists with workshops pertaining to program services that meet client needs, • Participates and assists with outreach events, • Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment., • Lead a team of Case Managers on their active case load through reviewing and discussing detailed plans of action to meet the clients needs, set goals and find the necessary resources to meet those goals, • Responsible for intake, assessments, service planning and service delivery, • Conducts hard and soft file management, HMIS, CM process flow, to ensure Client documentation meets all requirements for provision of services, • Collaborate with other service providers to link participants to community resources and supportive services, • Conducts weekly case conferencing and monthly case file audits to assure participant records are complete and accurate, • Develops, performs, and assists with workshops pertaining to veteran households’ needs, • Participates and assists with outreach events As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Qualifications REQUIREMENTS: • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Current TB screening and Immunization Records (within 5 days of hire), • Copy of Current Professional License (if applicable), • Current BLS Certification (within 15 days of hire), • Valid Real Driver’s License or current US Passport, • Bachelor’s degree from an accredited institution in the social sciences or family therapy., • Minimum total at least five (5) years of demonstrated case management experience with high needs/high intensity of service populations., • Master’s Degree (Social Work or related), • Experience in supervision or lead role preferred This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Veteran Healthcare and Housing Navigator Specialist 35 hours per week / $24.00 - $25.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision of the Program Manager provides services that include connecting Veterans to VA health care benefits or community health care services where Veterans are not eligible for VA care. Primary duties include case management, care coordination, health education, consultation, benefits linkage, administrative duties, collaboration with the VA, COC and other healthcare service providers. Candidates must be familiar with the Los Angeles County health care system, specifically within the United States Department of Veterans Affairs. Responsible for working in tandem with HUD-VASH team in providing ongoing support in identifying housing needs and working alongside veteran participants and SSVF staff in locating suitable housing. Will work together with HUD-VASH and SSVF to put together regular inventory of available housing in community. Housing Navigator will build relationships with property owners and managers to expedite the process of getting into housing and be a point of contact for concerns. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • Work closely with the Veteran’s assigned multidisciplinary team to provide timely, appropriate, Veteran centered care in an equitable manner., • Developing individualized case plans for each veteran household. Identify the veteran’s goals and what action steps should be taken to achieve those goals., • Update and maintain an accurate case file for each veteran, in accordance with the primary contractor’s guidelines and with the VA’s program guidebook., • Entering client information into a secure database, updating, and maintaining the data with the database. Assist and support program documentation standards of staff in accordance with MHALA, county contracted provider, and funding source standards and requirements, and documents in required program, including 24 hour turnaround documentation to ensure all required data collection documents (as applicable to your program (HMIS) are submitted on or before due date., • Identify and access other VA benefits and resources, including assisting with filing such claims for which veteran may be entitled, • Act as a liaison between the SSVF grantee and the VA or community medical clinic and other healthcare providers, coordinating care for a population of Veterans with complex needs who require assistance accessing health care services or adhering to health care plans., • Interface with HUD-VASH, SSVF, and other government, community and private agencies to obtain permanent housing for veterans and their families that are suitable to their needs. Actively assist and coach participants in all steps of completing the application process. Provide active follow-up during the application process, and act as a housing counselor and advocate for participants when necessary. Will make sure that participant(s) are aware and educated regarding their lease and their rights as a tenant, • Act as a liaison between the SSVF grantee, VASH and the Landlord/or community providers, coordinating linkage and referral for a population of Veterans and their families who require assistance accessing and obtaining housing., • Recruiting and engaging housing providers/landlords, assessing and addressing landlord and participant’s housing needs, cultivating relationships with community partners, and supporting veteran families., • Participate in groups that are focused on increasing housing resources for the homeless and will be a representative in advocating for the housing needs of homeless veterans. Will develop relationships through these groups to increase housing resources throughout the CoC, • Will be the initial point of contact when making contact with new property owners and managers that have apartments for rent. Housing Navigator will inform new potential landlords regarding what SSVF services are and what the benefits would be of working with our program, • Will negotiate with property owners when there is difficulty with getting a participant(s) into housing., • Will identify landlords that are willing to work with those participant(s) that may have high barriers to getting into housing, • Will be a point of contact for property owners / managers when they have problems or concerns regarding a veteran tenant and will be able to respond and navigate getting support to address the concern, • Screen landlords and assess units for appropriateness via pre-inspections or unit walk-throughs and completion of Habitability checklist, • Develop and implement outreach and engagement efforts targeted to affordable housing providers and private market property owners and/or landlords., • Generate and maintain a database of property owners and available units as well as communicate with property owners and or landlords., • Assist in introduction of participant(s) to landlords along with the staff that they will be working with so that landlords feel supported and trusting to rent to participant(s), • Attend and participate in staff meetings and other aspects of the day-to-day operations and community life of the Agency. Work cooperatively with other staff to assure the smooth and seamless delivery of supportive services to the Agency and the veterans and the families it serves, • Independently or in collaboration with program staff, complete and maintain all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements Monitor participant and landlord satisfaction, • Use trauma-informed, strengths-based, harm reduction, and housing first approaches in all stakeholder interactions, • Adhere to ethical principles about confidentiality, informed consent, compliance with relevant laws and agency policies (i.e. critical incident reporting, HIPAA)., • Assist and support program documentation standards of staff in accordance with MHALA, county contracted provider, and funding source standards and requirements, and documents in required program, including 24 hour turnaround documentation to ensure all required data collection documents (as applicable to your program (HMIS) are submitted on or before due date., • Completes and maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements., • Bachelor’s degree in human services, preferred, • Veteran encouraged to apply, • One year of providing psychiatric rehabilitation services to a disabled population/low income and/or homeless population preferred., • Knowledge of health care, social service resource systems and self-help intervention strategies, • Experience working with and recruiting landlords, property management and/or real estate practice., • Knowledge of Real estate, social service resource systems and self-help intervention strategies., • Crisis intervention and conflict resolution skills including use of motivational interviewing, harm reduction approach, and trauma-informed care., • Strong oral/written communication and listening skills., • Must be team-oriented, self-directed, have good listening and communication skills, the ability to empathize and relate positively to a wide variety of people and dedicated to fulfilling the demands of the position., • Experience working in diverse settings with people across all socio-economic spectrums., • Proficient typing and computer skills, including Microsoft Office Suite (Outlook, Word and Excel), • Must be team-oriented, self-directed, have good listening and communication skills, the ability to empathize and relate positively to a wide variety of people and dedicated to fulfilling the demands of the position., • Highly organized, detail oriented, and able to effectively manage multiple assignments through accuracy and thoroughness., • Flexible work schedule to include some evenings or weekends when necessary., • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment, • TB clearance and re-testing every year are conditions of continued employment, • COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment, • Employment verification directly from three (3) past employers within the most recent 7-year periodRequirements:

Job DescriptionResidential Trash Bin Cleaning Sales Program The GSB Sales Internship provides driven individuals the opportunity to develop essential skills in sales, persuasion, work ethic, and professional communication — all while representing a high-demand residential service: professional trash bin cleaning and sanitizing.This 2026 summer program equips you with real-world sales experience, measurable performance metrics, and leadership development that will strengthen your résumé and set you apart in your future career. Gain hands-on experience, build confidence, and create meaningful income while providing homeowners with a valuable, recurring service. Start building your future with GSB Sales today. Internship Job Expectations • Develop, refine, and enhance sales skills to generate revenue through residential trash bin cleaning service contracts, • Educate homeowners on the health, sanitation, and odor-control benefits of professional bin cleaning, • Promote team success through friendly competition and a growth-focused mindset, • Remain coachable and actively contribute ideas to strengthen team performance, • Engage directly with homeowners and provide excellent customer service, • Identify opportunities to improve customer experience and internal sales processes, • Demonstrate mastery of sales systems to advance to higher performance tiers, • Competitive Pay Scale, • Average returning intern increases commission earnings by 40%, • Performance bonuses, competitions, and advancement opportunities, • Housing and furniture setup provided in assigned markets upon offer acceptance, • Networking and mentorship opportunities with experienced sales leaders, • Strong verbal communication, • Organizational skills, • Scheduling and time management, • Professionalism, • Customer-focused mindset

Job DescriptionRelocate for the summer, live with your team, get trained, and earn strong income — all in one internship. What You’ll Do • Door-to-door sales with a team, • Present services + answer questions, • Sign up new customers, • Full-time schedule (Mon–Sat)Why It’s Different, • Furnished housing available, • Built-in team environment, • Step-by-step training + ride-alongs, • Fast growth and hands-on experienceEarnings, • $7,000–$20,000+ potential, • First-year average: $10,000–$14,000, • Performance bonusesWhat You’ll Learn, • Sales systems that work, • Communication + confidence, • Leadership + personal development, • Skills that transfer to any careerIdeal Fit For, • Driven, coachable individuals, • Ready for a challenge, • Wanting to grow + earn, • Comfortable talking face-to-face Apply now — housing spots are limited. E04JI802n9pa4088qdx

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