Lead Veterinary Technician - Animal Eye Guys - Miami (Bird Road)
28 days ago
Miami
Job Description PetVet Care Centers' Animal Eye Guys - Miami (Bird Road) is currently seeking a Lead Veterinary Technician to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Animal Eye Guys is seeking an experienced, motivated, and dependable Lead Veterinary Technician to serve as a clinical leader and mentor within our hospital. The Lead Veterinary Technician will work closely with hospital leadership and the veterinary team to support high-quality patient care, promote a positive workplace culture, and help ensure efficient daily hospital operations. This position is ideal for a veterinary technician who demonstrates strong technical skills, excellent communication, professionalism, and the ability to lead by example. The Lead Veterinary Technician is expected to model positive work habits, support team development, identify workplace concerns, and work collaboratively with hospital leadership to address challenges and improve the overall team environment. Animal Eye Guys in Miami, Florida, is a specialty veterinary practice focused on advanced ophthalmology care for pets, including dogs, cats, exotics, and large animals. With board-certified specialists and multiple locations, they provide cutting-edge eye care with a strong reputation for compassionate treatment. Why Join Us: • We have a new doctor joining, and we are in the process of revamping the practice! Key Responsibilities • Leadership & Team Development, • Serve as a positive role model and leader for veterinary technicians, assistants, and other support staff., • Mentor and support lower-level team members by demonstrating appropriate work habits, patient-care standards, professionalism, and teamwork., • Assist with onboarding and training of new veterinary technicians and support staff., • Provide guidance and coaching to team members regarding technical skills, hospital procedures, patient handling, and workflow., • Encourage accountability, teamwork, and a positive work environment., • Recognize team members who demonstrate exceptional performance and bring concerns regarding performance or training needs to hospital leadership., • Help identify opportunities for staff development and continued education., • Patient Care & Technical Responsibilities, • Provide high-quality, compassionate care to veterinary patients before, during, and after ophthalmic procedures., • Demonstrate strong technical veterinary skills and serve as a resource to other technicians., • Assist veterinarians with examinations, diagnostics, treatments, procedures, anesthesia, surgery, and patient monitoring as appropriate., • Maintain appropriate patient monitoring and ensure accurate documentation of medical records., • Assist with ophthalmology-specific procedures and equipment after appropriate training., • Ensure proper handling, preparation, cleaning, sterilization, and maintenance of medical and ophthalmic equipment., • Monitor hospitalized and recovering patients and communicate changes in patient condition promptly to the veterinarian., • Maintain appropriate standards for patient safety, infection control, and treatment protocols., • Assist with efficient patient flow and support the medical team during busy periods., • Communication & Workplace Culture, • Maintain professional and respectful communication with doctors, technicians, assistants, CSRs, leadership, clients, and coworkers., • Promote a collaborative and respectful workplace environment., • Identify workplace conflicts, communication concerns, or team issues and seek assistance from hospital leadership when appropriate., • Avoid participating in gossip, negativity, or workplace behaviors that negatively impact team morale., • Help facilitate solutions to workplace concerns while maintaining appropriate confidentiality and professionalism., • Communicate concerns to leadership promptly rather than allowing issues to negatively affect patient care or team performance., • Support hospital leadership in implementing policies, procedures, and operational improvements., • Hospital Operations, • Work closely with hospital leadership to identify workflow inefficiencies and opportunities for improvement., • Assist leadership with maintaining appropriate staffing, workflow, and technician coverage., • Help ensure hospital policies and protocols are consistently followed., • Assist with inventory management, equipment maintenance, controlled substance procedures, and supply organization as assigned., • Help maintain a clean, organized, and safe clinical environment., • Assist leadership with quality assurance and compliance initiatives., • Serve as a reliable point of contact for the technician team when leadership is unavailable, while recognizing that the Lead Technician does not replace hospital management. Qualifications (Required) • Applicants must be 18 years of age or older to be considered for this position, • Previous professional experience as a veterinary technician in a veterinary hospital setting., • Strong technical veterinary technician skills and knowledge., • Demonstrated ability to safely handle and care for veterinary patients., • Experience assisting with anesthesia, surgery, diagnostics, patient monitoring, and treatment., • Strong communication and interpersonal skills., • Ability to mentor, train, and provide constructive guidance to less-experienced team members., • Ability to remain professional and composed in a fast-paced specialty environment., • Demonstrated reliability, accountability, and strong work ethic., • Ability to recognize workplace concerns and appropriately escalate issues to hospital leadership. Preferred Skills (Nice to Have) • Veterinary Technician Specialist (VTS) or CVT/LVT/RVT credential, • Specialty or emergency veterinary experience., • Previous leadership, mentoring, or supervisory experience., • Ophthalmology experience or a strong interest in veterinary ophthalmology., • Experience with anesthesia monitoring and surgical procedures., • Experience training or onboarding veterinary technicians and assistants. Schedule: Full-Time, Monday through Friday and one Saturday (day shift) What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resources At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
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