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  • Front Desk Agent
    Front Desk Agent
    hace 2 días
    $21–$26 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    hace 2 meses
    Jornada parcial
    Manhattan, New York

    About Lavender NYC Lavender NYC is a women-led, queer-forward nightlife and arts collective producing immersive, themed events across New York City. Our experiences blend poetry, live music, burlesque, tarot, DJ dance floors, and historical storytelling (“Herstory”), all wrapped in an Old-Hollywood-meets-speakeasy aesthetic. Our mission is to create intentional, elevated spaces for sapphic, queer, and creative communities, centering artistry, ritual, and connection. Every Lavender NYC event is both a production and a love letter, to culture, to history, and to chosen family. The Internship We’re looking for a motivated, organized, and curious intern who wants real, hands-on experience in the event industry. This is not a “watch from the sidelines” role, you’ll be embedded in the inner workings of live event production. You’ll assist the production team with everything from artist coordination to on-site logistics, gaining firsthand insight into how immersive events are brought to life. 🖤 What You’ll Do • Assist with scheduling rehearsals and coordinating show timelines, • Communicate with performers, talent, and collaborators, • Handle administrative tasks such as organizing documents and tracking details, • Create and assemble event binders and production materials, • Help distribute flyers and promotional materials, • Assist with email correspondence and internal communications, • Support the team during live events (as available), • 🌿 Who You Are, • Highly organized, detail-oriented, and proactive, • Comfortable juggling multiple tasks in a fast-paced creative environment, • Interested in events, nightlife, arts production, or cultural programming, • A clear communicator (written and verbal), • Someone who thrives behind the scenes and loves seeing a vision come together, • ✨ What You’ll Gain, • Real-world experience in event production and creative operations, • Insight into artist management, scheduling, and venue coordination, • Exposure to NYC’s nightlife and cultural events industry, • Mentorship from an experienced, women-led creative team, • A front-row seat to how immersive, community-centered events are built, • How to Apply, • Send a brief introduction about yourself and why you’re interested in Lavender NYC, along with your resume (or relevant experience), We welcome applicants of all backgrounds and especially encourage queer, femme, and underrepresented voices to apply.

    Inscripción fácil