Housekeeping Inspector
hace 2 días
Atlantic City
Job Description Summary of Position Responsible for ensuring that the housekeeping staff cleans and maintains guest rooms and public spaces in accordance to hotel, brand and company standards in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Organizational Relationships Reports to: Housekeeping Supervisor, Manager and Director Supervises: NA Qualifications and Skills • Must be 18 years of age or older, • Strong attention to detail and a commitment to maintaining high cleanliness standards, • Excellent communication and interpersonal skills, • Ability to provide and receive constructive feedback and guidance, • Basic computer skills including but not limited to Microsoft Office and other required systems, • High school diploma or equivalent; additional education or certification in hospitality or housekeeping is a plus, • 6+ months of Housekeeping supervisory experience in a hotel environment, • Bilingual preferred but not required · Supervise and train Housekeeping staff. • Visually inspect guest rooms and corridors for cleanliness and appearance., • Train new and current employees on the use of chemicals for different surfaces., • Ensure that both carts and supply closets are kept clean, neat, and stocked according to housekeeping guidelines. • Assist in the scheduling of staff according to forecasted occupancy., • Guide staff to ensure that guest service and safety is our top priority., • Report all deficiencies in guest rooms and corridors to the maintenance department., • Evaluate condition of furniture, fixtures, décor, etc., make recommendations and assist in the coordinating of rehab projects. • Assist room attendants and house persons in securing all supplies and tools necessary for the completion of their jobs and be ready to step in and support them as needed to ensure efficient operation. • Maintain security of keys., • Work collaboratively with other departments, such as Front Desk and Maintenance departments., • Fill in and support employees as needed to ensure efficient operation., • Perform duties, special assignments and projects as requested by management., • Attend meetings/training as required by management. Performs other related duties as assigned by the Housekeeping Manager or Director of Housekeeping. Showboat Core Values Demonstrates Showboats core values in the performance of position responsibilities: 1. Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages., 2. Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us., 3. Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations., 4. Hearts that Serve – we are driven by a passion to bring joy and happiness to the guests that we serve., 5. Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability. Essential Functions • The ability to attend work predictably and regularly and to be punctual., • The ability to work various schedules including evenings, weekends, holidays, and extended hours as business operations dictates, • The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form)., • The ability to work with mathematical concepts and to apply concepts to practical situations., • The ability to work cooperatively with others., • The ability to deal politely and professionally with customers and coworkers., • The ability to perform several tasks at once., • The ability to follow directions or instruction., • The ability to use a computer to communicate, create, and access information., • The ability to lift and move 50 pounds., • The ability to sit/stand/bend/stretch, etc. Constantly – occupation requires this activity more than 66% of the time (5.5+ hours/day) Frequently – occupation requires this activity from 33% to 66% of the time (2.5 – 5.5 hours/day) Occasionally – occupation requires this activity up to 33% of the time (0 – 2.5 hrs./day) Not Applicable – activity is not applicable to this occupation. Physical Demands Stand Constantly x Frequently Occasionally Not Applicable Walk Constantly x Frequently Occasionally Not Applicable Sit Constantly x Frequently Occasionally Not Applicable Handling/Fingering Constantly Frequently x Occasionally Not Applicable Reach Outward Constantly Frequently x Occasionally Not Applicable Reach Above Shoulder Constantly Frequently x Occasionally Not Applicable Climb Constantly Frequently x Occasionally Not Applicable Crawl Constantly Frequently x Occasionally Not Applicable Squat or kneel Constantly Frequently x Occasionally Not Applicable Bend Constantly Frequently x Occasionally Not Applicable Lift/Carry 10 lbs. or less Constantly Frequently x Occasionally Not Applicable 11 to 20 lbs. Constantly Frequently x Occasionally Not Applicable 21 to 50 lbs. Constantly Frequently x Occasionally Not Applicable 51 to 100 lbs. Constantly Frequently Occasionally x Not Applicable Over 100 lbs. Constantly Frequently Occasionally x Not Applicable Push/Pull 12 lbs. or less Constantly Frequently x Occasionally Not Applicable 13 to 25 lbs. Constantly Frequently x Occasionally Not Applicable 26 to 40 lbs. Constantly Frequently x Occasionally Not Applicable 41 to 100 lbs. Constantly Frequently Occasionally x Not Applicable Environmental Factors Extreme Cold (non-weather) Constantly x Frequently Occasionally Not Applicable Extreme Heat (non-weather) Constantly Frequently x Occasionally Not Applicable Loud Noise Level Constantly Frequently x Occasionally Not Applicable Other Ability to Read x Constantly Frequently Occasionally Not Applicable Ability to Speak English x Constantly Frequently Occasionally Not Applicable Ability to Understand Verbal Directions x Constantly Frequently Occasionally Not Applicable Ability to Report to Work Regularly x Constantly Frequently