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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    13 days ago
    Full-time
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • Construction Project Executive
    Construction Project Executive
    2 months ago
    $125000–$150000 yearly
    Full-time
    East Williamsburg, Brooklyn

    Job description: Company Overview We are a well-established roofing and façade restoration construction company specializing in commercial and multi-family buildings. Our services include roofing systems, façade repairs, masonry, waterproofing, and complete building envelope restoration. We are seeking a seasoned Project Executive to lead project teams, oversee complex restoration work, and drive operational and financial success. Position Summary The Project Executive is responsible for executive-level oversight of all assigned roofing and façade restoration projects. This role ensures projects are delivered safely, on schedule, and within budget while maintaining the highest quality standards. The Project Executive works closely with ownership, clients, consultants, and internal teams to support company growth and long-term success. Key Responsibilities • Provide executive oversight of multiple roofing and façade restoration projects, • Lead, mentor, and manage Project Managers, Superintendents, and field personnel, • Oversee budgets, forecasting, cost control, and project profitability, • Ensure compliance with safety programs, quality standards, and company policies, • Serve as senior point of contact for owners, property managers, engineers, and architects, • Support preconstruction efforts including estimating, scope reviews, and contract negotiations, • Manage escalated project issues, change orders, and risk mitigation, • Ensure consistent execution of building envelope best practices, • Drive process improvement and operational efficiency across all projects Required Qualifications • 10+ years of construction experience with a strong focus on roofing and façade restoration, • 5+ years in a senior leadership role (Project Executive, Senior Project Manager, Operations Manager), • Extensive knowledge of roofing systems, façade assemblies, masonry, and waterproofing, • Proven experience managing large-scale commercial or multi-family restoration projects, • Strong financial, scheduling, and contract management skills, • Excellent leadership, communication, and decision-making abilities Preferred Qualifications • Bachelor’s degree in Construction Management, Engineering, or related field, • Experience working on occupied buildings and phased restoration projects, • Proficiency with construction management and estimating software Benefits Competitive base salary with performance based bonus Health insurance Paid time off and holidays Career advancement with a growing roofing & façade restoration firm Schedule Monday to Friday Job site visits as required Job Type: Full-time Benefits: Health insurance 401K Paid time off

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