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  • Center For Community Alternatives & CCA Wellness Center
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    6 days ago
    Full-time
    Downtown Brooklyn, Brooklyn

    At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program

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  • Terrace Homecare
    Intake Specialist
    Intake Specialist
    15 days ago
    Full-time
    Sunset Park, Brooklyn

    Job Title: Intake Officer Company: Terrace Homecare Location: [Insert Location] Employment Type: [Full-time/Part-time] Position Overview: The Intake Officer is responsible for managing the initial patient admission process, ensuring accurate collection of client information, verifying eligibility, and coordinating with healthcare teams to initiate services. This role is vital in providing a smooth and efficient transition for patients into Terrace Homecare’s care services while maintaining compliance with all regulatory and company requirements. Key Responsibilities: Receive and process all new patient referrals from hospitals, physicians, insurance companies, and other referral sources. Collect and verify patient demographic, medical, and insurance information. Confirm patient eligibility and benefits with insurance providers. Coordinate with clinical staff to schedule assessments and initiate care plans. Maintain accurate and organized intake records in the electronic health record (EHR) system. Communicate effectively with patients, families, and referral sources to ensure a positive intake experience. Ensure compliance with HIPAA, DOH regulations, and internal policies during the intake process. Provide regular updates to management regarding intake volumes, referral sources, and process improvements. Collaborate with billing and authorization departments to ensure smooth processing of claims. Qualifications: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Prior experience in healthcare intake, admissions, or a related administrative role preferred. Knowledge of home healthcare services and insurance verification processes is an advantage. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Proficiency in Microsoft Office and familiarity with EHR systems. Ability to work in a fast-paced environment and handle multiple tasks efficiently.

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  • Bridgeway Behavioral Health Services
    Scheduling & Insurance Verification Specialist
    Scheduling & Insurance Verification Specialist
    17 days ago
    Full-time
    Hoboken

    Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Scheduling and Insurance Verification Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. We currently have four positions open in our Hoboken and Elizabeth offices. Department: Outpatient Services Salary: $48,000- $52,000 Location: Hoboken, NJ Work hours: Tuesday through Saturday: Tues - Saturday 12pm - 8pm (Full time- 40 hours weekly) POSITION OVERVIEW: Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position. REQUIRED QUALIFICATIONS: High School Graduate or equivalent is required. Associates Degree or Graduate of Administrative Assistant/Business School Program is preferred. Bilingual Spanish preferred Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel. Billing and Data collection experience required. Outpatient Insurance and Verification Specialist additional job duties: Bilingual – Spanish/English: Ability to communicate fluently with Spanish-speaking patients, families, and staff. Flexible & Adaptable: Comfortable working in dynamic environments and shifting between multiple outpatient departments as needed. Insurance & Verification Expertise: Solid experience with insurance eligibility checks, authorization procedures, and understanding of various payer systems. Outpatient Department Support: Proven ability to assist with day-to-day operations in outpatient settings, including support at both Union and Sussex locations. Tech-Savvy: Quick to learn and navigate various healthcare software systems, and electronic healthcare records (EHRs). Reporting & Data Handling: Capable of running and interpreting reports to support departmental operations and decision-making. Strong Organizational Skills: Able to manage multiple responsibilities, prioritize effectively, and maintain accurate documentation. Team-Oriented: Works collaboratively with clinical and administrative staff to ensure efficient and patient-centered care. EXCELLENT BENEFITS: Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP Eligible for medical benefits after 30 days of employment Flexible work schedules, clinical training series, leadership development program 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

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  • Mentalzon
    Mental Health Counselor (Remote)
    Mental Health Counselor (Remote)
    21 days ago
    $35–$50 hourly
    Part-time
    Manhattan, New York

    A Call for Licensed Counselors, Therapists, and Social Workers to Expand Their Private Practice Are you a licensed mental health professional who has built a thriving practice rooted in your community—whether in a bustling city like Denver or a quiet suburb near Atlanta? We recognize the dedication it takes to foster a space for healing and growth. We now invite you to amplify that impact. This is an opportunity for independent, licensed counselors to transcend geographic boundaries, connect with a broader clientele, and embrace the autonomy of a remote practice, all while retaining full control of your clinical work. Mentalzon is a professional collective designed to champion the independent practitioner. We are not an employer, but a collaborative network that provides the visibility and tools for you to grow your private practice on your own terms. Our focus is on connecting individuals seeking genuine support with dedicated, qualified counselors like you. Your Impact as an Independent Counselor: • Client-Centered Counseling: Deliver compassionate and effective remote counseling sessions, drawing on your unique skills and therapeutic orientation to guide clients toward their goals., • Ensuring a Professional Space: Create and uphold a secure, confidential, and HIPAA-compliant virtual setting that serves as a safe container for the therapeutic relationship., • Deep Ethical Commitment: Practice with unwavering integrity, adhering to the highest ethical principles as defined by your respective state and professional licensing board (e.g., ACA, NASW, AAMFT)., • Entrepreneurial Spirit: Operate as the true owner of your practice. You have complete freedom to manage your schedule, determine your own fees, and cultivate the caseload that best suits your expertise., • Lifelong Learning: Demonstrate a commitment to your professional growth through continued education, consultation, or other activities that enrich your clinical practice. Who We Are Looking For: Core Qualifications: • Master's Degree: A Master's Degree from an accredited institution in Counseling, Social Work, Marriage and Family Therapy, or a related mental health field., • Independent State Licensure: A current, unrestricted license to provide mental health services independently in at least one U.S. state (e.g., LPC, LMHC, LCSW, LMFT, LCPC). This is an essential requirement., • Telehealth Readiness: A clear understanding of and adherence to the legal and ethical requirements for providing telehealth in the state(s) where you are licensed to practice., • Post-Licensure Experience: A minimum of two years of experience providing counseling/psychotherapy after receiving your independent license., • Professional Telehealth Setup: Access to a private, quiet workspace with a reliable, high-speed internet connection to ensure professional, high-quality, and HIPAA-compliant video sessions. Preferred Attributes: • Specialized Training: Certifications or advanced training in specific populations or modalities (e.g., trauma-informed care, Gottman Method, IFS, solution-focused therapy)., • Private Practice Experience: A proven track record of successfully managing a private practice caseload is highly valued., • Collaborative Spirit: An interest in being part of a professional community dedicated to excellence and mutual support. Why Partner with Mentalzon? • Complete Clinical Independence: You are the expert. We provide the connection, but your clinical judgment, therapeutic style, and practice policies remain entirely your own., • Financial Freedom: 100% of Your Rate: Step away from the demands of insurance panels and billing complexities. You set your rate, and you keep it all. Payments are direct from client to you, with zero commissions., • Practice Without Borders: Offer your services to a wider range of clients within your licensed state(s), reaching individuals who need your specific skills but may live outside your immediate area., • Quality Client Matching: Increase your visibility to individuals who are actively and intentionally seeking a licensed counselor, leading to more aligned and successful therapeutic relationships. Begin Your Journey with Us: • Share Your Story (Apply): Submit your application through our straightforward online portal, creating a profile that reflects your professional background and clinical philosophy., • Verification of Credentials: We will securely review your submitted Master's degree and active state license(s) to ensure community quality and trust., • Tailor Your Public Profile: Once verified, you can customize your public-facing profile, outlining your specialties, availability, and session fees., • Welcome New Clients: With your profile live, you'll be ready to receive inquiries from prospective clients and begin the rewarding work of building your remote practice.

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  • Mighty Minds and Muscles Therapy & Coaching Services - Padra Smith, MS, OTR/L
    Healthcare Administrative Coordinator
    Healthcare Administrative Coordinator
    1 month ago
    $25–$40 hourly
    Full-time
    Manhattan, New York

    We are a growing pediatric therapy clinic located in the heart of New York City, dedicated to providing high-quality occupational, physical, and speech therapy to children and families. Our compassionate, multidisciplinary team is committed to delivering client-centered care in a supportive and inclusive environment. Position Summary We are seeking a detail-oriented, organized, and proactive Healthcare Administrative Coordinator to support day-to-day clinic operations, with significant responsibility for billing, insurance verification, and revenue cycle management. This role begins as a contractor position, with a path to permanent employment based on performance and clinic needs. Key Responsibilities Billing & Insurance (60%) Manage end-to-end billing processes for private clients and third-party insurance payers. Verify insurance eligibility and benefits prior to services rendered. Submit and track claims through clearinghouses or EMR systems. Follow up on unpaid claims, denials, and appeals to ensure timely reimbursements. Generate patient statements and manage patient billing inquiries professionally and empathetically. Administrative Support (40%) Assist in scheduling appointments and managing clinician calendars. Maintain up-to-date client records and intake documentation in EMR. Ensure HIPAA compliance across all administrative processes. Support general clinic operations, including supply ordering, front desk coverage, and coordination with therapists and families. Qualifications Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience). Minimum 2 years of experience in a healthcare administrative role, ideally in a pediatric or therapy clinic. Hands-on experience with insurance billing, including knowledge of CPT codes, ICD-10, EOBs, and appeals. Familiarity with EMR systems and billing platforms (e.g., Fusion, Therabill, SimplePractice, Ocean Friends, or similar). Excellent communication and interpersonal skills, especially with families of pediatric clients. Strong attention to detail and organizational skills. Ability to work independently and handle sensitive information with confidentiality. To Apply Please submit your resume and a brief cover letter outlining your relevant experience in healthcare administration and billing. Candidates currently located in NYC or with plans to relocate are strongly preferred.

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