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Job DescriptionJob Title: AIB Support Technician-Maintenance Support Technician FLSA Classification: Non-Exempt Reports to: Senior Manager of Building and Facilities Position Summary: The AIB Support Technician is responsible for performing a variety of heavy cleaning, landscaping/snow removal, and equipment maintenance tasks to maintain the American Institute of Baking (AIB) standards. This maintenance includes but not limited to parking areas, walkways, warehouse, stairwells, office, conference rooms and other assigned areas in a clean, sanitary, safe, and in good operating condition in accordance with maintenance and cleaning procedures, pest control and safety policies. The AIB Support Technician will have responsibility for tactical development and hands on execution of all routine and specialty cleaning. The individual will be crossed trained to work as a back-up to Facilities Operations providing support and/or coverage during absences. Play a lead role with the GBFB cleaning and pest control vendors and be active in maintaining the Green Building Council’s LEED Silver Certification of GBFB’s 117,000 SQFT energy efficient building. Position Essential Duties and Responsibilities: • Ensure American Institute of Baking (AIB) standards are maintained., • Adhering to all safe work practices while working efficiently with minimal direct supervision., • Performing heavy and specialized cleaning task throughout the building and grounds, • Leadership role in coordinating GBFB cleaning and pest control vendors, • Assist Facilities with equipment maintenance & lubrication, filter replacement, motor replacement, v-belt replacement etc. as needed., • Provide service coverage of the facilities operation during the absences., • Landscaping tasks (grass cutting, weed trimming, snow removal, spreading of ice melt, etc.) when necessary, and including overtime nights and weekends as needed for weather related coverage., • Assisting team members in other functional areas of the warehouse and/or office, • Communicating ideas and issues of concern in a timely manner and making positive suggestions for improvement, • On an ongoing basis, ensure that all work, activities, and programs continue to support and enhance GBFB's LEED Silver and AIB certification., • Completing facility upkeep, painting, and other building repair tasksKnowledge, Skills and Abilities:, • Good writing and verbal communication skills, • Basic computer skills and able to send and receive emails. (Salesforce knowledge a plus), • Cleaning and sanitation skills with 3 or more years of experience, • Strategic thinking, with ability to multi-task facilities and AIB duties, • Mechanical and/or Electrical skills a plus, • Provide services in a pleasant and professional manner., • Skilled in the safe use of power tools for grounds maintenance and snow removal, • Excellent time management skillsMandatory Education and Experience:, • High School diploma or equivalent, • Three or more years of cleaning and sanitation experience, • Integrated Pest Management (IPM) experience, • Mechanical and/or Electrical experience, • Genuine appreciation of GBFB’s mission and the ability to communicate it, • Basic computer skills, • Food industry experience, • Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFBPhysical Demands:, • Ability to sit for up to 3 hours at a time., • Ability to work while standing, sitting and/or walking., • Ability the use of hands for simple grasping and fine manipulations., • Ability to work bending, squatting, crawling, climbing, reaching., • Ability to lift, carry, push, or pull weight of 30 pounds or more.Work Environment:, • Warehouse environment - working in ambient, cooler, and freezer zones for extended periods of time., • Working with hand and powered equipment at heights up to 30' or more above the floor., • Onsite management position only, • Office environment with majority of time spent throughout the facility physically inspecting and conducting preventive maintenance inside and out, in all weather conditions., • Working with hand and power tools, on the floor, and in the air on ladders, and with power equipment such as scissor lifts in ambient locations at times., • Lift or carry up to 30lbs.

Job DescriptionDescription: ASC-Contract Biometric Technician (On-Call)- Position Position Summary: As an ON-CALL Customer Service Representative (Biometrics Technician), you will be responsible for supporting the mission of a government program located in your state. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations.This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position. • ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site., • All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability., • In this position, hours are not guaranteed, and employees are on an “as needed” basis so a steady income stream cannot be guaranteed., • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States., • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency., • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government. Skills and Abilities Required: · Must be able to obtain and maintain a government-issued suitability clearance. · Must be able to speak and write in English. · Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks · Ability to hold and grasp applicants’ hands to obtain quality fingerprints · Ability to work in a high-paced environment with the public · Ability to type and use basic computer skills · Successful completion of the biometrics training and certification within 60 days Minimum Education and Experience Required: · High School Diploma or equivalent · Demonstrated experience in customer service Must be US Citizen and able to obtain a government clearance. Desired Skills: Ability to speak a foreign language

Location: CHA Cambridge Hospital Work Days: 4 10 hour day/evening Category: Clinical Support Department: OR Cambridge Job Type: Full time Work Shift: Day / Evening Hours/Week: 40.00 Union: Yes Union Name: CH Laborers 380 We aren’t as big as other Boston-area systems - and we think that’s a good thing. At CHA, the employees that make up our diverse team are known, valued and appreciated. They also have the freedom to innovate. Our relationships with each other embody our values –community, integrity, respect, compassion, learning and excellence. We’re proud of the awards our team has won: * Forbes Best America’s Employers, 2024 * Newsweek America’s Greatest Workplaces for Diversity, 2024 * LGBTQ Healthcare Equality Index Leader by Human Rights Campaign, 2024 And we’re pleased to offer our team robust benefits that include: * Our award winning Wellness Program * Employees who work 20+ hours per week are benefit eligible * $0 co-pay on prescriptions filled at CHA Pharmacies (when enrolled in a CHA medical plan) * Tuition Reimbursement * Employee Assistance Program * Ongoing staff development and career advancement opportunities * Commitment to fostering a diverse, equitable, inclusive, and anti-racist culture across our organization $10k Sign-On Bonus Available! Job Details CHA Perioperative Services consists of Orthopedics, General Surgery, Ophthalmology, Urology, Plastics, Podiatry, Vascular and Endoscopy and many other services. Cambridge Health Alliance's experienced Surgery team has performed thousands of procedures at some of Boston's finest teaching hospitals. Today, we have recruited highly-regarded surgeons and are able to provide state-of-the-art care in our operating rooms. The department has grown significantly adding skilled surgeons who bring specialized care to our communities. Our most recent initiatives includes a minimally invasive surgery program, hepatobiliary and pancreatic program, and multidisciplinary breast center. All of our Surgeons handle routine cases as well as more complex procedures. Whenever possible, we use minimally invasive techniques to reduce the discomfort and recovery time of surgery. Many procedures can now be done on an outpatient basis with patients going home the same day. These procedures including Endoscopy are performed at Cambridge and Everett hospital and outpatient Endoscopy is performed at our Somerville Campus. Job Duties/Responsibilities: The main purpose of the Surgical Technician is to provide quality patient care according to Cambridge Health Alliance, the Association of Perioperative Registered Nurses, and the Society of Gastroenterology Nurses and Associates standards of nursing practice and the Surgical Technologist role expectations. The role of the Surgical Technologist is to assist the surgical provider and circulating nurse through preparation and assistance with surgical procedures. Surgical technologists prepare surgical equipment, provide equipment to surgeons during surgery, maintaining the integrity of the sterile environment within the operating room and complete other tasks as appropriate. Clinical leadership at Cambridge Health Alliance is manifested by personal commitment, accountability, and initiative in clinical practice. Patients are our priority. The surgical technologist assists patients to reach their health care goals. ON CALL RESPONSIBILITIES REQUIRED FOR NIGHTS, WEEKENDS AND HOLIDAYS Education/Training: High School Diploma or equivalent required. Graduate of an accredited surgical technologist program required. Successful completion of Periop101 during CHA orientation Certifications: American Heart Association BLS certification and Certified Surgical Technician certifications are required Work Experience: Minimum 2 years current surgical technologist experience preferred KEYWORDS: SURGICAL TECHNICIAN, SURG TECH In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. \n Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. \n At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Job Description • We are hiring immediately for a full time FLOOR TECHNICIAN position., • Location: Boston Medical Center Main - One Boston Medical Center Place, Boston, Massachusetts 02118. Note: online applications accepted only., • Schedule: Full time schedule; Days and hours may vary. More details upon interview., • Requirement: Prior floor care experience is required., • Pay Range: $16.00 per hour to $16.50 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job Summary Summary: Floor Technician is responsible for floor maintenance, restoration, and the operation of industrial floor care equipment. Essential Functions: • Maintains knowledge of principles of hard-surface floor maintenance and use proper procedures on hard floor care including stripping and refinishing, burnishing, spray cleaning, and spray buffing, • Operate various types of industrial floor care equipment, • Utilize automated equipment for cleaning of large area of floor surface, • Use the proper procedures on carpet and upholstering including shampooing, damp surface, extractions, spot cleaning, vacuuming, etc., • Perform maintenance and restorative processes for all floor surface types, • Previous experience as a floor care technician or in related role preferred, • Proven knowledge of floor care equipment and techniques required, • Knowledge and ability to follow safety procedures, • Requires frequent lifting, carrying, pushing, pulling of up to 50 lbs. BENEFITS FOR OUR TEAM MEMBERS • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Crothall maintains a drug-free workplace.

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support. Responsibilities: • Attending customer support requests via phone, email or in person., • Performing server and network troubleshooting remotely and on site, • Doing application deployments, • Follow change control process, • Managing servers and network equipment, • Document and follow procedures, • Work on projects and tasks assigned in a timely manner, • Be available for emergencies and scheduled tasks during off business hours, • Be available for off hours on-call rotation., • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. 4OlK8pKAD1

Job Description A Refinery Technician mans a computerized control system on one or more of the refinery systems (Hydrolyzer, Fractionator, O/S, Stills, Evaporation Trains, Glycerin Refinery and other ancillary systems) to safely produce quality fatty acids per customer specifications. • Start up the process turning valves, moving handles, working overhead, observing display screens and making other various moves to bring product into proper specification., • Use computerized control systems and manual valves to control process and production., • Draw product samples and conduct laboratory tests for various chemical properties such as Iodine Value, Color, pH and others. Run test on Gas Chromatographs., • Enter laboratory test results and document observations on Quality Window., • Perform an emergency equipment shutdown and know when it is necessary., • Perform regular routine safety inspections that are assigned mitigating hazards or reporting identified hazards to management., • Perform cleanup of assigned area using shovels, mix T’s and other tools., • Enter production data and end of shift information (usage and production) into SAP., • Perform visual/physical on site machinery and/or equipment inspection twice a shift., • Report and notify any defects system/machineries to maintenance department /shift leader as soon as possible. Enter work orders into the electronic maintenance tracking system., • Conduct shift turnover with the relief operator in the control room., • Participate in maintenance activities during shutdown and repairs, joining the Maintenance team to perform inspection, installation and repairs as needed., • Support and participate in Maintenance and Engineering teams problems., • Perform Lockout Tag Out and Isolation of systems as required., • Support and assist in the training and education of other employees as requested., • Support the Company principles of Safety, Compliance, Quality, Cost and KPI’s.

Job DescriptionAt Sila, we know that long-term relationships aren’t built overnight, which is why the cornerstones of our business are quality and integrity. As recognized leaders for all things plumbing, heating and cooling, and electrical serving Eastern Massachusetts , we've grown by providing a best-in-class workplace for our employees to grow within. Our focus on quality and expert service has led to explosive growth, so we are seeking experienced Drain Cleaning Technicians to join our team. Are you looking for stability, growth and development opportunities, and a compensation package that rewards you for your hard work and success? Come join the Sila team and realize what it is like to be a part of a company that also works for YOU! Come grow with us! In exchange for your skillset and commitment, we offer:- Company vehicle, gas card, cell phone, and tablet- 401(k) with Company Match- High-quality, Affordable Medical, Dental, and Vision Insurance- Health Savings Account with company contributions- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance- Paid Holidays- Paid Time Off (PTO)- Parental Leave- Tuition reimbursement- Special deals/Discounts on a variety of services and entertainment- Tool account- Safety shoe reimbursement- Family & friends discounts on services- Yearly Performance Reviews As a Drain Technician at Sila, you will play a pivotal role in our mission to provide unparalleled plumbing and drain cleaning solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services.As a Sila Drain Cleaning Technician your responsibilities will include: • Cleaning drains using provided machinery, • Using electric snakes, high-velocity water jets, and sewer cameras for inspecting drain lines, • Fixing frozen lines and steam thaw during the winter months, • Repairing underground sewers and drains using excavation methods, • Regularly communicating with Plumbing Coordinator where you are, where you've been, and where you are going, • Properly selecting invoice tasks, complete all necessary forms, complete invoice summary, and debrief call with Plumbing Coordinator, • Recommending memberships, repairs, upgrades, and replacements when it is in the best interest of the customer, • Collecting payment for services rendered at time of service, • Inputting or updating all customer equipment data into CRM, • Utilizing all pertinent marketing materials (stickers, tags, handouts, forms, etc.), • Ensuring your truck stock is replenished and your truck bin is empty, • Confirming time sheets on tablet, • Cleaning vehicle (inside and out), • Attending Team meetings, • Attending company provided training classes, • Staying up to date on all company sales promotions, • Conducting a vehicle inspection, • Inventorying truck stockDrain Technician Success Metrics:, • Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly., • Continual Improvement: Actively participate in performance reviews, self-assessments and trainings. Identify areas for personal improvement and set development goals to enhance overall job performance., • First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call., • Response Time: Respond to service requests within Sila's defined time frame. Timely response ensures customer comfort and builds trust., • Service Revenue Generation: Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits., • Service Agreement Enrollment: Successfully enroll customers in Sila's service agreements, promoting long-term customer relationships and recurring revenue., • Productivity and Utilization: Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours., • Technical Excellence: Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices., • Inventory Management: Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items., • Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period., • Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform., • Team Collaboration: Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment., • Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience., • Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.

Job Description Minimum 1+ years Interventional Radiology (IR) Technologist experience and ARRT certification required. Applicants who do not meet these qualifications will not be considered. A dynamic opportunity is available for an experienced Interventional Radiology Technician to contribute to a busy, patient-focused environment. This role is based in a community hospital setting known for its high standards in emergency, operating room, and outpatient care. It offers a rewarding chance to utilize your skills alongside physicians in a fast-paced interdisciplinary team. Location: Situated in Quincy, MA, this position provides access to a vibrant community rich in history and culture, with convenient access to metropolitan amenities and scenic coastal areas, offering a balanced lifestyle for work and leisure. Responsibilities: • Support physicians during interventional radiology procedures as a scrub radiologic technologist., • Maintain precise and timely documentation using the EPIC charting system., • Collaborate with clinical teams to ensure seamless and safe patient care in a 220-bed hospital., • Uphold regulatory and hospital standards, including sterilization and equipment checks., • Participate in patient care without the need for floating or rotating shifts., • Minimum of 2 years experience as an Interventional Radiology Technologist., • ARRT certification mandatory. Compensation for this position ranges from $22.05 to $50.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

Job Description Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Location This role will be based in Boston, Massachusetts. Summary of Role Palmetto believes that happy customers are not just those installed quickest, but those whose systems provide the value they expect. The Field Service technician role is focused on upholding this promise to our customer, and will work with the Services team to ensure that system performance issues are resolved swiftly and professionally. The Solar Service Technician is a utility player who can support Service, Installation, Job Closeout, Permitting/Inspection, etc. They are the go-to person to help with ongoing Services needs throughout the 25+ year lifespan of a customer's solar system, helping to build strong lifetime customer relationships. This role reports directly to the Services Sr. Manager, with a dotted line to the local Regional Director or Installation Manager. Strategic & Tactical • Provide onsite troubleshooting and repair of solar systems., • Document visit and complete job close out report., • Schedule site visits directly with the customer when required., • Work with local field teams and central scheduling to optimize resolution times., • Provide feedback to field team leadership, driving continuous improvement of Palmetto's installation quality and execution., • Assist with close out of pre-energization issues, ensuring customer projects are expertly executed and ready to generate power from Day 1 of permission to operate., • Provide feedback to Palmetto's Customer Experience team, working together to ensure Palmetto's resolution of system issues provide not just satisfaction, but an experience they will brag about to their friends and family., • Complete other tasks as needed, including but not limited to physical site surveys, inspections, and document collection., • Be the key Palmetto field representative to deliver great quality, experience and performance of all Service and Installation work., • Maintain SLAs for service work site visits, • Perform O&M work and monitoring support, • Perform site surveys/site visits, • Perform partner and internal field training, • Perform safety and quality site audits and JCO reviews and manage/site inspections, • Perform field installations including PV, storage, MPU or structural upgrade, • Electrical License (only required in MA, a plus elsewhere), • 3+ years of installing, repairing, and troubleshooting residential solar & storage systems., • General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance., • General construction/framing experience is a plus., • Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time, • Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.), • Electrical experience is a plus., • 1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time., • Ability to lift 50 pounds of weight frequently throughout the assigned workday., • Ability to safely handle and maintain basic hand and power tools used for installation., • Excellent communication skills and a professional demeanor., • Attention to detail, • Regular, reliable and predictable attendance, • Ability to work well with others in a collaborative team environment, • Must have a valid state driver's license, • Must have a clean driving record Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit:

Job DescriptionOn-Call IT Field Technician – PC, Mac, Printer & Scanner Support

Job Description What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Overview: We’re looking for a skilled Help Desk Technician who can independently resolve more complex technical issues, support a cloud-first environment. This role requires deep experience with Office 365 administration, Salesforce platform support, and delivering high-quality service to end users in a virtual environment. What’s in It for You: * Competitive salary within a stable, full-time role. * Supportive, people-first company culture with the feel of a small, collaborative local team. * Significant exposure to advanced cloud platforms, including Office 365, Salesforce, Azure, AWS, and modern virtual support tools. * Opportunities for deeper technical growth, cross-training, and advancement within IT. * No travel required-work is performed onsite during regular business hours for predictable work/life balance. What You’ll Do: * Act as a escalation point for technical issues requiring advanced troubleshooting, root-cause analysis, or configuration work. * Provide Daily technical support for end users both in-person and remotely, ensuring minimal downtime and quick problem resolution. * Manage, investigate, and resolve support tickets using an AWS/Azure-based ticketing system, ensuring accurate documentation and timely follow-up. * Handle advanced Office 365 administration, including user provisioning, license management, shared mailbox configuration, Teams/SharePoint support, and cross-platform troubleshooting. * Support and troubleshoot the Salesforce platform, including login issues, permission/set configuration issues, UI problems, and connectivity challenges in a virtual environment. * Perform deeper hardware and software diagnostics across PCs, laptops, printers, and peripherals-identifying and resolving recurring issues and recommending long-term fixes. * Assist with virtual environment support, including remote desktop technologies, VPNs, cloud services, and user connectivity issues. * Manage PC/laptop inventory, coordinate new device builds, imaging, deployment, and lifecycle management. * Administer Active Directory (group policies, OU management, account adjustments, password resets, and permissions). * Set up & configure new hardware/software for employees, ensuring compliance with security and configuration standards. * Create and update technical documentation, internal knowledge base articles, and Tier 1 support guides. * Collaborate with other IT team members to identify patterns, improve processes, and enhance the end-user support experience. Requirements: * 3+ years of IT Help Desk or Desktop Support experience in a similar environment. * Proficiency with Microsoft 365 and Active Directory administration. * Experience working with ticketing systems (AWS/Azure experience preferred). * Strong software and hardware troubleshooting skills. * Excellent communication skills-you can explain tech clearly to non-technical users. * A hands-on, can-do attitude-willing to crawl under a desk or lift up to 30 lbs when needed. * A commitment to reliability, responsiveness, and teamwork.

Job DescriptionCompany Overview: Transmit Security is leading the way in Customer Identity and Access Management (CIAM) and Fraud Prevention solutions. About the role: The IT Specialist is responsible for analyzing, diagnosing, and repairing end user issues pertaining to their daily job duties. This includes daily walkthroughs at remote sites, as well as managing and resolving service request tickets on a daily basis. This individual is responsible for providing high quality technical assistance and support related to the company's computer systems, software, and hardware. This position is directly responsible for interaction with end users and their machines on a daily basis. What you'll do: • Assisting employees (end users) with the MacOS desktop systems, • Initial IT orientation of new employees during their "sign-in" process, • Providing computer support services for software and hardware within established company standards and guidelines, • Testing of computers to ensure all computer systems are functioning properly, • Identifying and solving any problems that affect computer operating systems, • Communicating effectively with the individual end users on issues that pertain to their machines, • Maintenance and upgrading of computer systems , including offering recommendations on upgrades on an as-needed basis, • Assistance in implementing IT related company initiatives as provided by IT leadership, • Maintaining computer peripheral devices such as printers and scanners and solving the related issues pertaining to these devices, • Responsible for delivering, tracking, and recording the assignments of hardware to new employees, • Training end users and orienting them on how to use the MacOS hardware and software on an entry level basis, • Responsible for understanding the network topology to assist the Network Technician and Systems Administrator during outages, • Deep understanding of SaaS services and their operations, • Professional certification macOS Support Essentials or proven macOS experience, • SaaS Systems Administration (MDM, GSuite, Slack, SalesForce, Zoom, ..., etc), • Network Administration multiple floors: WiFi, LAN, Fortigate Firewall, ..., • Well organized IT Assets manager, • Proven experience in securing networks, • Another Professional certification (e.g. CCNS, CISSP, MCSE) is an advantage, • Customer service background or experience required, • Experience working in a fast-paced team environment is strongly recommended, • A bachelor's degree (computer science preferred) or equivalent experience preferred, • Bash, Google Script, Powershell scripting or similar is a plus Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other any other characteristics that make our employees unique.

Job Description Position Summary: The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment. Candidates must have great technical knowledge and be able to communicate effectively, to understand a problem and to explain its solution, in addition to documenting their resolutions within their support tickets. Must be customer-oriented, patient, and can troubleshoot issues in person or over the phone. Duties and Responsibilities: Strategy & Planning • Assist in developing long-term strategies and capacity planning for meeting future hardware and organizational technology needs., • Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts., • Support development and implementation of networking/wiring projects and installations., • Identify and deliver required hardware service levels according to organizational policies., • Liaise with, and provide training and support to, end users and staff on equipment operation and other issues., • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware and other products., • Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products., • Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed., • Receive and respond to incoming calls, tickets, and/or emails regarding hardware problems., • Document instances of hardware failure, repair, installation, and removal., • Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations., • If necessary, liaise with third-party support and equipment vendors., • Recommend, schedule, and perform hardware and peripheral equipment improvements, upgrades, and repairs., • Perform related duties consistent with the scope and intent of the position., • Provide guidance to junior members of the team as required., • Manage input/output fleet, including printers and scanners., • 2 - 4 years of experience in a desktop support role., • Windows 10 and Windows 11 configurations and support experience on multiple hardware platforms., • Knowledge of Microsoft 365., • Knowledge of Jira Service Management and Confluence Documentation., • Knowledge of Active Directory, OneDrive and SharePoint preferred., • Knowledge of mobile and telecom devices and services such as Dialpad or other VoIP systems, and various cell phone platforms., • Network troubleshooting skills., • Printer configuration and support., • Ability to think through problems and visualize solutions, • Ability to implement, administer, and troubleshoot infrastructure devices, • Provides specific detailed information for hardware and software selection, • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources, • Ability to work with all levels of staff within and outside of IT and outside the organization, • A self-starter able to work independently but comfortable working in a team environment, • Good analytical and problem-solving skills, • Dependable and flexible when necessary, • Reports directly to the Service Desk Manager, • Ability to travel approximately 25%-35% to all locations as deemed necessary by management