Jewelry jobs in North Bergen, New Jersey - Page 6Create job alerts

Job Description Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: 4 days in office, NYC HQ The Role: Production Manager Handbags, Swim, Jewelry & Accessories Reformation is seeking a dynamic and results-driven Production Manager to join our Product Innovation Team. In this role, you will own end-to-end production across 3+ product categories spanning 5+ countries, 7+ factories, and a network of raw material suppliers worldwide. You are a collaborative partner with a deep passion for sustainability, a high standard for quality, and the operational instincts to move fast without sacrificing excellence. Vendor Management & Strategic Partnerships • Own the full PO lifecycle — from creation through INDC — ensuring accuracy, accountability, and speed at every stage., • Serve as the primary strategic partner to overseas vendors, proactively resolving production challenges and driving on-time delivery., • Lead price negotiations with a focus on achieving target LDP margins., • Partner with Product Development and manufacturers to uphold uncompromising quality standards; champion continuous improvement initiatives and enforce accountability through chargeback processes., • Define and drive performance KPIs — including lead time, margin, and return rates — using data to elevate vendor relationships and production outcomes., • Collaborate with the Associate Director of Production to manage factory capacity in alignment with forecasted demand., • Partner with the Allocation Team to align on inbound retail flow, enabling seamless and timely distribution to all retail doors., • Collaborate with Merchandising to ensure Pre-Order product timelines are accurate and customer-facing commitments are met with confidence., • Develop and execute raw material and packaging strategies for monthly product assortments and replenishment, ensuring deliveries are coordinated with precision., • 6+ years of production experience in fashion, accessories, or a related consumer product industry., • Fluent in modern productivity and collaboration tools — G-Suite, Microsoft Office, and ERP platforms; experience with NetSuite and Deposco is a strong plus., • Operates with urgency and clarity in a fast-moving environment — you don't wait to be told what to do next., • Brings a sharp eye for quality and a genuine commitment to sustainable production practices., • A clear and confident communicator who can navigate complexity, advocate for a point of view, and make well-informed decisions. At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $80,000 – $108,000 + bonus 10% eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company's discretion. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: • Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work., • We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees., • We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds., • We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world., • You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment., • We care about the causes our employees care about so we donate to community efforts on a yearly basis. If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self. Still don't know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company California Applicant Privacy Notice found here

Job Description We are looking for an experienced Account Executive to manage and grow relationships with a retail and wholesale jewelry client in New York, New York. This role requires a dynamic individual with strong sales and account management expertise to ensure client satisfaction and business growth. The ideal candidate will bring a proactive approach to communication and problem-solving within a fast-paced industry. Responsibilities: • Build and maintain strong relationships with retail, e-commerce, and wholesale jewelry accounts, fostering trust and collaboration., • Oversee client accounts, ensuring timely updates regarding orders, inventory levels, and delivery schedules., • Proactively address client needs to maintain high levels of satisfaction and retention., • Develop strategies to grow existing accounts and identify new business opportunities., • Collaborate with internal teams to ensure seamless order processing and fulfillment., • Monitor account performance and provide data-driven recommendations to improve sales outcomes., • Conduct regular client meetings to review account progress and address concerns., • Stay informed about industry trends to offer clients valuable insights and solutions., • Manage e-commerce sales channels, ensuring smooth operations and optimal performance. If this person is you, please apply to victoria.iacoviello@roberthalf • Minimum of 2 years of experience in account management or sales., • Proven track record in wholesale distribution or e-commerce sales., • Strong communication skills with the ability to build lasting client relationships., • Excellent organizational and multitasking abilities., • Familiarity with the jewelry industry or related sectors is preferred., • Proficiency in managing client accounts and delivering exceptional service., • Analytical mindset to monitor and improve account performance., • Ability to work independently and in collaboration with cross-functional teams.

Job Description We’re looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City’s most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: As a Luxury Jewelry Customer Service Specialist, you’ll be responsible for supporting our clients at every stage of their journey — from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You’ll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You’ll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you’ll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We’re looking for someone who doesn’t just react, but observes, reports, and helps us move forward. Key Responsibilities: • Respond to customer inquiries via phone and email with clarity, professionalism, and urgency, • Provide accurate updates on orders, custom production timelines, and shipping, • Manage return and repair requests from intake to resolution, • Collaborate with the sales team to pass along leads and client opportunities, • Monitor and respond to online reviews and customer feedback, • Proactively reach out to dissatisfied clients to resolve issues before they escalate, • Identify client concerns or recurring issues and report them directly to management, • Keep accurate internal records using CRM platforms and project tracking tools, • Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality, • Highly organized and reliable, with strong multitasking and follow-through, • Polished written and verbal communication skills, • Professional demeanor with the ability to remain composed under pressure, • Comfortable working closely with sales and production teams, • Able to observe patterns, recognize recurring issues, and raise them to supervisors, • Familiarity with CRM tools and monday.com is a plus (not required), • Pay: $18.00 – $25.00 per hour (based on experience), • Subject to growth based on performance, • Schedule:, • Full-time, Monday – Friday, • Occasional weekend availability may be required, • Paid time off, • Employee discount on fine jewelry, • Growth opportunities into sales support, logistics, or client experience leadership, • Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X: Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 – 50 per week Benefits: • Paid time off Ability to Commute: • New York, NY 10036 (Preferred) Work Location: In person Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

A leading jewelry retailer in New York is seeking a Jewelry Stylist to provide exceptional customer experiences.This role involves assisting customers in their jewelry selections and creating personalized experiences while achieving sales targets.Ideal candidates will have a strong passion for custo

A luxury jewelry retailer is seeking a part-time Retail Styling Assistant for their Brooklyn showroom.

Jewelry Stylist - Seaport - Nolita, NY Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. Generous discount on our jewelry. These team members assist our customers in finding their best jewelry match from our luxury product line.

Job Description Job Summary We are seeking a confident, energetic, and sales-driven TikTok Livestream Host to represent our brand through on-camera live streaming and product promotion. This role is primarily focused on live selling and customer engagement. The ideal candidate is comfortable being on camera, enjoys interacting with audiences in real time, and has a strong ability to drive sales through live streaming. You will be a key face of our brand, responsible for showcasing products, building trust with viewers, and converting engagement into revenue. Key Responsibilities Live Streaming & Sales (Primary Focus) • Host TikTok live streams (1–2 sessions per day, minimum 2 hours each), • Present and promote products in an engaging, persuasive, and authentic way, • Actively interact with viewers, answer questions, and handle objections in real time, • Drive sales performance during live sessions and meet assigned targets On-Camera Content (Secondary) • Record short-form videos (TikTok/Reels) to support product promotion, • Participate in basic content creation for marketing campaigns Collaboration • Work closely with the marketing and operations team on product selection and livestream strategies, • Provide feedback based on customer interactions and sales performance Requirements Must Have • Native-level English fluency with clear pronunciation and strong conversational ability, • Comfortable appearing on camera and speaking confidently, • Strong communication and persuasion skills, • Sales-oriented mindset with the ability to influence purchasing decisions, • Ability to engage audiences and maintain high energy during live sessions Preferred • Experience in TikTok live streaming, e-commerce, or retail sales, • Background in fashion, beauty, or lifestyle products, • Experience with TikTok Shop, Whatnot, or similar platforms, • On-camera experience (livestreaming, acting, hosting, etc.) What We Offer • Competitive hourly pay + performance-based commission, • Flexible schedule, • Access to professional livestream studio and equipment, • Training and support to improve livestream performance and sales skills, • Opportunity to grow as a content creator and build personal brand exposure Why Join Us If you enjoy being on camera, love interacting with people, and want to turn your personality and communication skills into real income, this is a great opportunity to grow in the fast-growing TikTok e-commerce space.

Job DescriptionDescription:Job description This position works in 2 different locations, Hicksville and Melville Long Island SUMMARY To ensure the company culture is maintained by greeting, engaging and interacting with customers to grow new and existing sales and loans. ESSENTIAL DUTIES & RESPONSIBILITIES • Greet, interacts and qualifies each customer to determine their individual needs and recommends the appropriate solutions to meet that need., • Show the ability to meet and exceed sales/loan goals and other related quota., • Keeps work area clean and organized per store and OSHA standards., • Performs buying, selling and loan transactions., • Handles all cash/debit transactions and negotiable items accordance with established policies, procedures and practices., • Answers all incoming phone calls per company standards as well as making appropriate outgoing phone calls with a high level of discretion and professionalism., • Effectively communicate pawn/loan/buys/sells company policies and legalities to customers., • Oral Communication Skills, • Written Communication Skills, • Interpersonal Skills, • Customer Relations, • Customer Service, • Muti-tasking ability, • Cash Handling (basic math), • Sales Experience, • Knowledge in jewelry, gemstones, precious metals and or Hard Goods, • Ability to communicate in English verbally and written., • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Customer Service: 1 year (Preferred) Job Type: Full-time Salary: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off, • 8 hour shift, • Every weekend, • Oral Communication Skills, • Written Communication Skills, • Interpersonal Skills, • Customer Relations, • Customer Service, • Muti-tasking ability, • Cash Handling (basic math), • Sales Experience, • Knowledge in jewelry, gemstones, precious metals and or Hard Goods, • Ability to communicate in English verbally and written., • Exhibited Competency in using a Windows computing environment including Word, Excel and Outlook.

Job Description About the Brand: Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton. About the Role: We are committed to finding exceptional talent to represent our boutique in NYC on Madison Avenue. We are seeking dynamic Part-Time Sales Advisors who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Client-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Brand Champion: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Adaptable: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR yPD3JS8K7J

Job DescriptionSalary: 80-90k Customer Success Team Lead The Rapaport Group is an international network of companies providing added-value services that support the development of ethical, transparent, competitive, and efficient diamond and jewelry markets. We are seeking a Customer Success Team Lead to join our US office and lead a high-performing team of approximately six Customer Success professionals supporting Rapaports global customer base. This is a player-coach role responsible for driving customer retention, expansion, and adoption while maintaining ownership of a portfolio of high-value, enterprise-level accounts. The role combines people leadership, revenue accountability, and hands-on customer engagement and is critical to scaling Rapaports Customer Success organization. Location: Hybrid role - once a week in the New York office. Role Overview The Customer Success Team Lead will own the performance, development, and execution of a team managing customer relationships. In parallel, you will directly manage a defined set of strategic and enterprise accounts. This role requires a leader who can enforce execution and lead from the front. Key Responsibilities Team Leadership & Performance • Lead, coach, and develop a team of ~6 Customer Success Representatives, • Set clear performance expectations, KPIs, and accountability standards, • Conduct regular 1:1s, performance reviews, and ongoing coaching, • Own end-to-end success outcomes across the teams portfolio, including retention and expansion, • Personally manage a book of enterprise and strategic accounts, • Support complex accounts and high-value renewal and expansion conversations, • Monitor customer health, engagement metrics, and renewal forecasts, • Ensure accurate CRM usage, reporting, and pipeline visibility across the team, • Identify process gaps and implement scalable improvements Requirements • 5+ years of experience in Customer Success with a SaaS product, • 2+ years of people management experience leading customer-facing teams, • Demonstrated success managing enterprise or strategic accounts, • Proven track record of driving renewals, retention, and account growth, • Experience using CRM systems (Salesforce strongly preferred) and customer success tools, • Exceptional communication, coaching, and stakeholder management skills, • Highly organized, data-driven, and execution-focused About the Rapaport Group:The Rapaport Group is an international network of companies providing added-value services that support the development of fair, transparent, competitive and efficient diamond and jewelry markets. Established in 1976, the Group has more than 20,000 clients in over 120 countries. Group activities include Rapaport Information Services providing research, analysis and news; RapNet the world's largest diamond trading network; Rapaport Laboratory Services provides GIA gemological services in India, Belgium and Israel; and Rapaport Trading and Auction Services specializing in recycled diamonds and jewelry. Additional information is available at.

Job DescriptionJob description Frank Darling is a fast-growing, female-founded fine jewelry brand making custom engagement rings (and everything that comes after) more accessible than ever. We’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and beyond for our design-led approach, sustainability, and modern take on bridal. Are you a client-experience pro who knows how to make people feel genuinely cared for? Do you thrive on thoughtful problem-solving, clear communication, and turning “oh no” moments into “wow, thank you” ones? Do diamonds make your heart beat just a little faster? We’re growing quickly and looking for a sharp, detail-oriented Client Care Specialist to join our team of fine-jewelry obsessives. This is a client-facing role focused on supporting customers through the post-production phase—handling questions, resolving issues, and ensuring every ring’s story ends on a high note. Key Duties and Responsibilities: * Verify addresses and schedule ship dates for completed rings * Coordinate ship dates with the distribution team * Proactively contact customers with order updates * Prep rings for pickup * Schedule repair, resize, and pick up appointments * Coordinate repairs across various teams * Assist with online chat inquiries in a timely manner * Provide order updates through chat, phone, and email * Process resize and repair orders Requirements and Experience: * A people person who thrives on creating an excellent customer experience. * 2+ years of experience in client services * Luxury retail/fine jewelry experience is a huge plus. * Computer-savvy and phone experience is a must. * A bachelor’s degree is preferred, but not required, for the right candidate. * Ability to multitask and desire to work with a small, tight-knit team. * High level of empathy and desire to make every client feel special. * A self-starter who goes above and beyond for their clients. * Strong written communication skills * Ability to problem solve and think critically on your feet Job Details: * Full-time on-site role located in Tribeca, NYC * Office hours are 9 AM to 5 PM or 10AM to 6 PM * Available schedules: Thu-Mon * Salary: 50K-55K Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical and dental insurance kicks in on the first day of your first full month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal-oriented team members to recharge * Performance-Based Bonuses. Monthly bonus programs tied to procurement efficiency and cost savings * Disability and Life Insurance. 100% employer-paid. * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job Description At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love. Blue Nile is looking for a Full-Time Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the Roosevelt Fields Showroom in New York, NY. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile. Responsibilities: • Communicate the Blue Nile difference, instilling trust and confidence in our brand., • Demonstrate exceptional customer service and continually develop your product knowledge to educate customers., • Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience., • Proactively follow up on all internal and external communications while maintaining Blue Nile service standards., • Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations., • Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth., • Continuously maintain excellent attendance and punctuality., • Consistently achieve or exceed company sales and service goals., • Previous retail sales or customer service experience required., • High School Diploma or GED., • Jewelry experience a plus but not required., • Mandarin Speaking Preferred., • Excellent interpersonal, creative problem solving, organizational and time management skills., • Excellent listening, written and verbal communication skills., • Strong attention to detail and high integrity., • Ability to work within deadlines in a fast-paced environment., • Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems., • Ability to stand for extended periods of time., • Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons. The hourly pay range for this role is $21.00 - $25.00. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position. Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job DescriptionJob Description Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Known for our modern design and sustainability-minded approach, we’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and more. Job Summary You’ll be responsible for bringing jewelry design concepts to life with care, clarity, and a high standard of execution. As a key member of the design team, you’ll help shape our engagement ring and wedding band assortments while also supporting the thoughtful expansion of our fine jewelry collections. This role calls for a strong creative point of view, technical fluency in fine jewelry construction and an understanding of how to translate brand direction into designs that feel modern, meaningful, and commercially sound. You’ll work closely with our Collection Design Director, and partners across PD, CAD team, and Production to ensure every piece reflects Frank Darling’s aesthetic. The right candidate is curious, collaborative, and energized by a fast-moving environment, balancing creative exploration with disciplined execution as the brand continues to grow. Key Duties and Responsibilities: * Understand design goals and communicate ideas clearly, openly, and thoughtfully with the design team. * Interpret seasonal and product direction and translate it into cohesive designs that feel true to Frank Darling. * Develop sketches, renderings, and detailed technical drawings that clearly express design intent from concept through production. * Create designs that balance creativity with wearability and feasibility, ensuring they are technically sound and ready for development. * Design with cost awareness, confidently translating briefs tied to price targets into informed decisions around metal, carat weight and stone selection. * Partner closely with Product Development and CAD team to prototype, test, and refine new ideas, advancing craftsmanship while maintaining production feasibility. * Bring curiosity and creative problem-solving to research and development, exploring new techniques, materials, and construction methods. * Document R&D findings and share learnings with the team to inform future collections and design decisions. * Communicate design intent clearly and provide thoughtful, actionable feedback through drawings, specifications, and collaboration. * Contribute to ongoing design reviews and brainstorming sessions with fresh ideas and a constructive perspective. * Deliver work on time with close attention to the original brief, evolving feedback, and project timelines. * Manage multiple projects simultaneously while staying organized, adaptable, and on schedule in a fast-paced environment. Requirements and Experience: * Bachelor’s degree in Jewelry Design, Accessories Design, or a related field * 4+ years of experience in jewelry design, with expertise and technical knowledge in Bridal and Fine Jewelry. * Strong proficiency in Adobe Illustrator, Photoshop, and rendering * Familiarity with PLM systems and standard design documentation workflows * Basic to intermediate knowledge of MatrixGold and Rhino. * Basic knowledge of G-Suite * Exceptional attention to detail, organization, and communication skills. * Workshop experience is a plus. Job Details: * Full-time on-site role located in Tribeca, New York * Office hours are 10AM to 6PM * Salary: 80-100k, commensurate with experience Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical, dental * 401k. Optional 401k program. * Paid Time Off. A flexible paid time off policy enables motivated goal-oriented team members to recharge * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job DescriptionSalary: $90k-$120k About Us American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brandsincluding footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beautyAmerican Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends. Joining American Exchange Group means being part of a dynamic and diverse team where your contributions drive real impactand where theres always room to grow. If you're looking to be part of a company that blends heritage with hustle, were excited to meet you. Visit our website at Overview We are seeking a creative and detail-oriented Senior Footwear Designer (Slippers) to join our team. In this role, you will lead the design and development of trend-right, comfortable slippers that resonate with customer needs and market direction. You will also support the design of womens and kids athletic footwear, with strong opportunity for growth and expanded ownership across these categories. Location: This is fully onsite position based at our NYC headquarters in the Garment District. Primary Job Responsibilities: • Conceptualize and create designs for slippers based on market trends, customer feedback, and brand guidelines., • Spec proposed product to be used for production, • Prepare and finalize technical drawings of proposed product to be used for production, • Participate in line development by contributing innovative ideas and variations to expand our slipper product offerings., • Stay updated on fashion trends, materials, and manufacturing techniques relevant to slipper design., • Interpret design/style trends into brand appropriate product that fits within pricing strategy and productions skill capacity, • Maintain a high level of creativity, attention to detail, and efficiency while working on tight deadlines and multiple projects, • Assisting with additional design projects and tasks as needed Qualifications & Experience: • Proven experience as a Slipper Designer or similar role in footwear design., • Strong portfolio showcasing creativity, innovation, and proficiency in footwear design., • Highly skilled in in Adobe Creative Suite, especially PhotoShop and Illustrator, • Knowledge of materials, manufacturing processes, and construction techniques relevant to footwear and slipper design., • Organized, dedicated and process-driven team player with heavy attention to detail., • Ability to work in fast-paced environment, prioritize workload successfully and execute projects with fast-turnaround, under budget, ahead of tight deadlines., • High energy level and a passion for your work and the overall business, • Demonstrated ability and willingness to be flexible for business needs, • 5+yrs of experience in footwear design., • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance, • 401(k) Retirement Savings Plan with company match, • Generous Paid Time Off (PTO) and paid holidays, • Half Day Fridays with shortened hours during both Summer and Winter seasons, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Tax-free commuter benefits, • Exclusive employee merchandise discounts Salary: The anticipated base salary is $90k-$120k annually. Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location. This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job DescriptionSalary: $70k - $80k About Us American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brandsincluding footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beautyAmerican Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends. Joining American Exchange Group means being part of a dynamic and diverse team where your contributions drive real impactand where theres always room to grow. If you're looking to be part of a company that blends heritage with hustle, were excited to meet you. Visit our website at Jewelry & Packaging Graphic Designer, Bridge & Costume We are seeking a highly creative and technically skilled Jewelry & Packaging Graphic Designer who can bridge design vision with production execution. This role requires a strong understanding of the jewelry industry, retail dynamics, and packaging designparticularly within gifting and mass-market segments. We are looking for a forward-thinking designer who can seamlessly blend creativity with strategybringing fresh, market-relevant ideas to life while ensuring they are executable at scale. Primary Responsibilities: • Collaborate closely with the Executive Team to develop and execute innovative product designs that align with brand vision and market demand., • Design full jewelry collections aligned with trends, target customer, and price point., • Pair product assortments with cohesive packaging concepts, • Oversee and assist in preparing technical drawings of proposed product to be used for production, • Support research and development of seasonal trends and translate them into brand-appropriate jewelry collections., • Create quarterly trend guides and style plans that reflect current and emerging fashion directions., • Interpret design and style trends within pricing strategies and the production teams technical capabilities., • Design according to style plans, sales needs and emerging trends; ensure timely execution of product development calendar, • Create repeat patterns and graphic layouts for packaging and displays, • Photograph and organize catalog images from development through confirmation samples for internal and client use., • Collaborate with Sales, Production, and Sourcing teams to ensure design execution is aligned across departments., • Work with team on updating packaging designs for each season, • Generate recaps and presentations for internal sales meetings and external market appointments., • Maintain a high level of creativity, precision, and efficiency while managing multiple projects and meeting tight deadlines., • Take on additional projects and responsibilities as needed to support the department and broader company goals. Core Qualifications Jewelry Industry Expertise • Demonstrated understanding of jewelry design, materials, and market positioning, • Ability to translate trends into commercially viable jewelry concepts, • Proven experience designing for multiple retail accounts simultaneously, • Ability to adapt designs to meet diverse brand identities and customer profiles, • Understanding of retail timelines, margin structures, and merchandising strategies Qualifications: • Bachelors degree in Jewelry Design, Fashion Design, or related field preferred., • 3-5 years of experience in jewelry design or accessory design., • A portfolio showcasing creative and technical design abilities., • Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign), Canva, and Microsoft Office., • Experience with technical drawing, CAD rendering, and packaging design preferred., • Previous experience in the jewelry industry strongly preferred., • Ability to work in a fast-paced environment and manage multiple deadlines., • Excellent communication and collaboration skills. What We Offer • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance, • 401(k) Retirement Savings Plan with company match, • Generous Paid Time Off (PTO) and paid holidays, • Flexible Fridays with shortened hours during both Summer and Winter seasons, • Health Savings Account (HSA), • Flexible Spending Account (FSs), • Tax-free commuter benefits, • Exclusive employee merchandise discounts Salary: The anticipated base salary is $70k $80k annually. Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location.

Job DescriptionSalary: $75k - $85k About Us American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brandsincluding footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beautyAmerican Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends. Joining American Exchange Group means being part of a dynamic and diverse team where your contributions drive real impactand where theres always room to grow. If you're looking to be part of a company that blends heritage with hustle, were excited to meet you. Visit our website at Location:Onsite 5 days a week at our NYC HQ Job Title: Digital Graphic Designer & Photo Retoucher Role Overview American Exchange Group is looking for a versatile, high-energy Senior Digital & Graphic Designer to join our creative team with a focus on all of our brands. This role is a unique hybrid of technical execution and high-level digital artistry. You will be responsible for everything from the box the shoes arrive in to the high-converting ads on a customer's feed. The ideal candidate is a master of the Adobe Creative Suite and Figma as well as possessing a "fashion-first" eye. Key Responsibilities • Advanced Retouching: Perform high-end editorial and product retouching. You must be able to manipulate lighting, color-correct footwear materials, and composite images for a polished, luxury feel., • Brand Identity & Logos: Evolve and maintain the brands visual identity. Create logos and brand marks for new collections, sub-brands, and internal initiatives., • Technical Packaging: Assist the design and technical setup of footwear packaging, including shoe boxes, hangtags, inserts, and wholesale labeling. Ensure all files are production-ready for global manufacturers., • Digital Ecosystem: Design high-performing assets for the e-commerce website (banners, landing pages), email marketing campaigns, and paid social ads (Meta, TikTok, Pinterest)., • Presentations: Design visually compelling decks for line reviews, board meetings, and marketing strategies using Canva and PowerPoint., • UI/UX Collaboration: Use Figma to build out web components and digital layouts, ensuring a seamless and modern shopping experience. Required Skills & Qualifications • Experience: 1-3+ years of experience in graphic design, preferably within the fashion, footwear, or retail industry., • Retouching: 2+ years of experience in photo retouching., • Figma Mastery: Deep proficiency in Figma for digital design and layout collaboration., • Adobe Power User: Expert-level skills in Photoshop (advanced retouching/compositing) and Illustrator (vector art/technical packaging)., • Canva Savvy: Ability to build templates for the broader team to ensure brand consistency across all levels., • Technical Knowledge: Strong understanding of print production, die-lines, and CMYK vs. RGB workflows., • Portfolio: A strong portfolio demonstrating a clean, sophisticated aesthetic with examples of both digital marketing and physical packaging. Personal Attributes • Detail-Oriented: You notice the 1-pixel misalignment and the slight color variance in leather swatches., • Adaptive: You can pivot from a technical packaging layout to a creative social media brainstorm without missing a beat., • Trend-Aware: You have your finger on the pulse of fashion, typography, and digital design trends. What We Offer • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance, • 401(k) Retirement Savings Plan with company match, • Generous Paid Time Off (PTO) and paid holidays, • Half Day Fridays with shortened hours during both Summer and Winter seasons, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Tax-free commuter benefits, • Exclusive employee merchandise discounts Salary: The anticipated base salary is $75k- $85k annually. Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location. This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.

Job Description JOB SUMMARY: Maintain clean and sanitary equipment and the environment in and around the restaurant. RESPONSIBILITIES: • Participate in kitchen cleaning work, such as washing, cleaning equipment, cleaning restrooms, and maintaining a clean and sanitary environment in and around the restaurant., • Assist with prepping of produce and vegetables; mixing and blending of ingredients., • Assist in packing away and retrieving stock as per standard operating procedures., • Follow proper food handling guidelines and all the local Health Department policies and procedures., • Proactively communicate any supplies that are running low to the Kitchen Manager., • Follow established restaurant policies and procedures., • Any other duties that may be assigned. EDUCATIONAL REQUIREMENTS AND EXPERIENCE • Must be able to read, write, speak, and understand English., • A current NYC Food Handler Permit/ServSafe Food Handler Permit SKILLS REQUIREMENTS • Manages time effectively - understands and follows written and verbal directions explicitly and asks questions for clarity when necessary., • Must be able to work standing for extended hours., • Must be able to move about in close quarters, handle the heat, and handle fast work pace for extended hours., • Must be able to remain calm and cool under pressure, • Must be able to lift up to 50 lbs. Page Break HYGIENE AND DEPORTMENT • Cover hair at all times, • Wear the proper uniform at all times, • Ensure that nails are kept short and clean - no nail polish, • Exhibit good hygiene at all times, • Wear full shoes at all times - No slippers, • Jewelry, except for a plain band, is prohibited. PERFORMANCE CRITERIA This job is satisfactorily performed when: • The restaurant environment is kept neat and clean at all times, • All equipment and appliances are kept clean at all times, • A high level of initiative, flexibility, and dependability is displayed at all times, • The job is performed with professionalism and integrity.

Job DescriptionJob description Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for a diamond jewelry sales specialist in our soon-to-launch Tribeca, NYC studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: * Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone * Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website * Advise clients on 4Cs of diamonds * Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite * Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity * Computer Savvy and able to learn new software quickly * Empower clients to feel confident in their once-in-a-lifetime purchase * Meet sales goals and close sales efficiently * Work with the in-house gemology team to source, select, and present diamonds * Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry * Respond quickly to inbound phone calls, chats, and emails * Maintain and nurture client relationships as the main point of contact for all sales Requirements and Experience: * Strong knowledge of fine jewelry styles and trends * A keen eye for detail and a high level of empathy and professionalism * Ability to work proactively and think creatively to solve problems as they arise * Solid organizational skills * Ability to multitask and juggle many client requests at once * 3+ years sales experience in jewelry, bridal, or luxury sales * Extremely detail oriented * Excellent communication skills * GIA Degree a plus but not required Job Details: * Full time on site role located in Tribeca, NYC * Office hours are 10AM to 6PM * Available schedules: Thursday - Monday Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical and dental insurance kicks in on the first day of your first full month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge * Performance Based Bonuses. Monthly bonus for achieving sales targets * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling. Job Type: Full-time Salary: $60,000 annual base salary, plus monthly performance-based bonus

Job DescriptionJob Title: Luxury Sales Specialist Location: SoHo, Manhattan NY Our client, a renowned Los Angeles-based jewelry brand specializing in ethereal, nature-inspired jewelry, is seeking a dynamic and results-driven Luxury Sales Specialist. This role is integral to providing an exceptional customer experience, driving sales, and cultivating lasting relationships with clientele. Key Responsibilities: • Deliver outstanding customer service and styling expertise., • Meet personal and company sales targets., • Collaborate with management on operational tasks like reporting, opening/closing duties, and inventory handling., • Ensure adherence to company procedures and offer guidance to team members., • Foster long-term customer relationships through follow-ups., • Expand sales through appointment-based selling., • Uphold visual merchandising standards and assist with floor sets., • Efficiently operate POS systems for transactions., • Partner with the Production team to assist with custom jewelry orders., • Stay flexible to support evolving business needs.Prerequisites:, • Minimum 2 years of retail experience (leadership/supervisory experience preferred)., • Established client network and personal styling skills., • Strong organizational skills and attention to detail., • Familiarity with shipping programs, inventory management, and audits., • Proficiency in Microsoft Office, especially Excel., • Team-oriented with a proactive mindset., • Excellent written and verbal communication., • Ability to multitask, prioritize, and organize work effectively.Physical and Mental Requirements:, • Ability to stand, sit, and lift up to 25 pounds as needed., • Capacity to move throughout the office and interact effectively with colleagues and customers., • Proficient use of office equipment, including fax machines, computers, and phones. CompensationThe anticipated base hourly range for this position $20-$27/hr. + commission.This range represents the good-faith estimate of the pay the employer reasonably expects to offer upon hire, based on the role’s responsibilities, required experience, location, and internal equity. Incentives & BenefitsThis position may be eligible for discretionary, performance-based bonuses and participation in applicable incentive programs. The role also offers a comprehensive benefits package, which may include medical, dental, and vision coverage, retirement plans, paid time off, parental leave, and other employee benefits, subject to eligibility requirements.

Job DescriptionJob Description Frank Darling, is a rapidly growing female-founded fine jewelry brand making custom engagement rings more accessible than ever before. We’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. Are you a customer experience pro with the ability to personalize every client interaction and a deep knowledge of jewelry design and manufacturing techniques? Do you thrive off of creating a positive environment for every customer? Love love love diamonds? We’re looking for an amazing Lifetime Care Jewelry Specialist to join our ever-growing team of fine jewelry enthusiasts! This is a client-facing role responsible for working cross-functionally with our quality, sales, client care, and production teams to help facilitate remakes while maintaining a five-star customer experience. Key Duties and Responsibilities: * Work one-on-one with clients throughout the ring remake process, acting as a liaison between production, sales, design, gemology, and CAD teams. * Meet clients to pick up their finished rings and discuss insurance and ring care * Guide clients through complicated repairs with compassion, ensuring their concerns are understood and addressed. * Meet with clients to intake rings for resizing or repair, providing clear expectations and next steps. * Partner with the design and sales teams to suggest design updates that preserve the client’s vision while enhancing durability and longevity. * Conduct quality assessments (QA) of physical rings to determine the best path forward. * Collaborate with the production team to ensure all changes, fixes, and design updates are completed before shipping. * Manage insurance claims from Jewelers Mutual and BriteCo, working closely with clients to redesign and remake their rings. * Recommend thoughtful design modifications to help resolve remake challenges. * Act as the escalation contact for production issues that impact design or gemstones—such as chipped stones, poorly designed settings, or mismatched side stones. * Suggest alternative diamonds when the originally selected stone is unavailable. Requirements and Experience: * A people person who thrives on creating an excellent customer experience. * 2+ years of experience in client services * Hands-on bench jewelry and/or fine jewelry design experience * Computer-savvy and phone experience is a must. * A bachelor’s degree is preferred, but not required, for the right candidate. * Ability to multitask and desire to work with a small, tight-knit team. * High-level of empathy and desire to make every client feel special. * A self-starter who goes above and beyond for their clients. * Responsive through all communication channels with the team and clients * Highly empathetic with a high emotional intelligence Job Details: * Full-time on-site role located in Tribeca, NYC * Office hours are 10 AM to 6 PM * Available schedules: Thursday - Monday * Salary: $55K - $65K Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical and dental insurance kicks in on the first day of your first full month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal-oriented team members to recharge * Performance-Based Bonuses. Monthly bonus programs tied to procurement efficiency and cost savings * Disability and Life Insurance. 100% employer-paid. * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job Description The Inbound Fulfillment Assistant Manager oversees the inbound operations team within the Fulfillment department, ensuring all incoming items from diamond vendors, jewelers, external offices, and internal departments are received, sorted, tracked, and routed accurately through the operational workflow. This role supports the Fulfillment Manager in supervising the team, maintaining operational accuracy, improving processes, and ensuring the efficient and timely movement of inventory across departments. The position requires strong collaboration with Supply Chain, Logistics, Quality Control, and outbound Fulfillment teams to ensure items are processed through the correct channels, minimizing delays and supporting overall customer satisfaction in a fast-paced, high-value operational environment. Responsibilities: • Oversee daily inbound operations, ensuring all items from vendors, jewelers, and internal partners are received, verified, and processed accurately and efficiently., • Maintain inventory accuracy by monitoring and controlling the movement of goods entering and exiting the department., • Ensure proper routing of items to Quality Control, Fulfillment, Logistics, and Supply Chain, and other applicable departments., • Monitor inbound workflow to ensure diamond and jewelry orders are logged, processed, and transferred through QC and supplier channels in a timely manner., • Ensure proper documentation and tracking of diamond certificates, invoices, and inbound records., • Support scanning, digitalization, and record retention of operational and accounting documentation., • Track high-value orders and delayed orders to ensure expedited handling and efficient workflow progression., • Identify and escalate receiving discrepancies, order variances, and packing issues to the appropriate teams., • Partner with the Outbound Fulfillment team to ensure smooth and timely handoff of orders for packing and shipping., • Lead, coach, and develop team members to drive performance, accountability, and operational accuracy., • Monitor workflow performance and suggest improvements to strengthen inbound processes., • Promote cross‑training initiatives to strengthen team knowledge of the end-to-end fulfillment process., • Support the Fulfillment Manager in driving daily operations, team performance, and overall departmental productivity. Skills and Abilities: • Proficiency in Microsoft Office, including intermediate Excel skills (data tracking, basic formulas, and operational reporting)., • Strong operational problem-solving skills with the ability to identify issues, escalate appropriately, and implement practical solutions., • Proven ability to lead, coach, and develop team members in a fast-paced operational environment., • Strong organizational skills and attention to detail, with a focus on accuracy and process adherence., • Ability to manage multiple priorities and adjust quickly to changing operational needs., • Effective communication skills with the ability to collaborate cross-functionally across Supply Chain, Logistics, Quality Control, and Fulfillment teams., • Demonstrated ownership and accountability in driving day-to-day operations and team performance., • Hands-on approach with the ability to support floor operations as needed to ensure workflow efficiency., • Associate or bachelor’s degree preferred in Supply Chain, Operations, Business Administration, or related field, • 2–4+ years of experience in fulfillment center operations, warehouse operations, logistics, or supply chain environments., • Demonstrated experience leading or supporting a team in an operational environment (e.g., shift lead, team lead, or supervisor responsibilities). At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: • Hybrid Work Environment, • Paid Time Off, • Medical, Dental, Vision and Prescription Insurance, • 401(k) Retirement Plan with Company Match, • Flexible Spending Account | Health Savings Account, • Tuition Reimbursement, • Employee Discount, • Parental Leave, • Life Insurance Annual base pay: $65,000 - $75,000. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2Net will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job DescriptionCatbird Stylists are brand ambassadors and trusted jewelry guides who create memorable, sales-driven experiences. In this role, you will guide customers toward demi-fine jewelry they’ll wear every day, while performing Forever Jewelry welding and device-based ear piercings with precision, care, and confidence. Stylists play a critical role in driving conversion, building relationships, and bringing Catbird’s values to life on the sales floor. We are seeking for our Williamsburg Flagship store with part-time availability open (Saturday & Sunday availability required). About Catbird In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA and certified Made in New York. The key to our success is remaining true to our values: -We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity-We believe in making and selling things people will want to keep forever and will bring continuous joy.-We believe in doing everything we can ourselves. -We believe in always thinking of the long game and not focusing on a quick profit.-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty. Key Responsibilities • Deliver a high-touch, sales-focused customer experience that converts browsers into buyers and builds long-term loyalty., • Confidently sell Catbird’s demi-fine jewelry assortment, recommending pieces based on style, lifestyle, and budget., • Perform device-based ear piercings (similar to mall-style piercing systems) while educating customers on jewelry selection, aftercare, and upgrades., • Weld Catbird’s Forever Jewelry while engaging customers and suggesting complementary purchases., • Educate customers on materials, craftsmanship, fit, styling, and care to increase trust., • Maintain Catbird’s visual and quality standards by keeping the sales floor fully stocked, clean, and inviting., • Support daily store operations including receiving, pricing, restocking, merchandising, and inventory maintenance., • Work collaboratively with store leadership and teammates to meet sales goals and uphold service standards.Our Ideal Candidate, • A retail sales professional with strong customer service instincts; jewelry experience is a plus., • Comfortable performing hands-on services including device-based piercing and welding after training., • Warm, calm, and confident—able to put customers at ease during personal services., • Sales-minded and motivated by helping customers find pieces they’ll love and wear daily., • A collaborative team player who brings positivity, reliability, and good judgment to every shift., • Detail-oriented, organized, and proud to maintain a beautiful store environment., • Retail positions involve physical requirements that include standing for extended periods, light lifting, reaching, and repetitive wrist and hand movements during tasks like welding permanent jewelry, etc. We’re happy to discuss reasonable accommodations to support individual needs.Plus commission!

Job Description Gemologist Manager - Secaucus, NJ Position Overview: We are seeking a results-driven, innovative, and passionate leader to serve in the role of Procurement Manager within our Operations Group at Brilliant Earth. You will be responsible for managing procurement, supply chain, and vendor management functions within the gemstone departments. In this role, you will be directing the procurement of all our gemstone purchases. In addition, you will be accountable for maintaining inventory levels. You will also be responsible for managing day-to-day vendor relations and building relationships with vendors who share Brilliant Earth’s commitment to responsible sourcing. The primary objectives of this position are to maximize product selection, efficiency, quality, and customer experience critical to Brilliant Earth’s success, while developing strong vendor relationships. You will be a leader within our operations team, which is dedicated to delivering excellence from the time our customers place an order to the moment they open their package. You will also play a key role in advancing our goal of cultivating a more responsible jewelry industry. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase originates from responsible sources and meets the highest standards of quality and craftsmanship. The ideal person for this role thrives in fast-paced start-up environments and has demonstrated an ability to be effective with finite resources. We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social goals, as well as our business goals. This role is based onsite in our Secaucus, NJ distribution center. The targeted budget for this position is $80k-95k This compensation budget range may be adjusted at any time at the discretion of the company. Key responsibilities include: • Manage procurement of all gemstone purchases, • Manage relationships with partners and vendors, including developing new relationships, managing day-to-day vendor interactions, and handling escalations., • Responsible for supply planning, purchasing, and inventory control. Oversee and continually improve purchasing with respect to the company’s quality, delivery and cost objectives., • Ensure product supply chain is well developed and maintained to ensure a superior customer experience, timeliness, and a high level of efficiency., • Recruit, hire, and develop a strong team to meet company objectives., • Manage teams to empower individuals and help solve day to day problems., • Communicate with sales, production, and fulfillment teams regarding inventory levels and needs., • Formulate and implement systems, policies and procedures to ensure smooth operation of business., • Coordinate and allocate tasks and resources to ensure general operations run smoothly with vendors., • Graduate gemology degree preferred, • Industry experience in gems and diamonds required, • Experience with vendor management and supply chain / production in a product, retail or eCommerce company, • Robust computer skills, including working knowledge of ERP systems., • Experience leading and growing high performing teams to achieve and exceed goals., • A Passion for Leadership. You have an open, positive, and collaborative leadership style and a desire to develop your team., • A Data-Driven Approach. When it comes to complex business needs, you always start with the data. You have a knack for analyzing data sets to create a strategic action plan., • An Eye for Innovation. You’re a creative thinker who brings new ideas to the table., • A Mind for Multi-Tasking. You’re an expert at managing multiple projects simultaneously in a fast-paced environment., • Master of Collaboration. You have a genuine ability to collaborate and contribute to a team effort., • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR lLHZ0dDJum

Job Description Our banner is part of Signet Jewelers, a purpose-driven company who believes love inspires love and whose mission it is to enable all people to Celebrate Life and Express Love. Signet Jewelers is also a "Great Place to Work-Certified™" company. Innovation and brilliance - two things that set us apart. R2Net is a diamond bridal jewelry company with a technology soul. R2Net Inc. is the innovative technology company behind BlueNile.com -- providing e-commerce and supply chain platforms to connect the entire span of the diamond industry's ecosystem, including manufacturers, retailers and consumers. About the Role The Fulfillment Manager is responsible for leading end-to-end fulfillment operations, overseeing inbound and outbound workflows to ensure accurate, efficient, and timely order processing. This role manages a team of 30+ employees through two Assistant Managers (Inbound and Outbound), ensuring strong execution from receiving inventory through final customer shipment. This position drives operational performance by developing scalable processes, improving workflow efficiency, and maintaining high standards for accuracy, safety, and customer satisfaction. The Fulfillment Manager partners cross-functionally with Supply Chain, Quality Control, Inventory, Logistics, Manufacturing, and Customer Service teams to ensure seamless operations and consistent service levels. The ideal candidate is a strong people leader with the ability to manage volume in a fast-paced eCommerce environment, build structure within operations, and continuously improve processes to support business growth. Responsibilities: • Oversee the full fulfillment lifecycle, including receiving, inventory handling, order processing, packing, and shipping., • Lead and develop Inbound and Outbound Assistant Managers to ensure strong team structure, accountability, and execution., • Manage daily operations across inbound and outbound teams, ensuring alignment with service levels and company priorities., • Establish and maintain Standard Operating Procedures (SOPs) to support consistency, scalability, and process improvement., • Monitor order flow, backlog, and volume trends to proactively manage staffing, capacity, and workflow adjustments., • Ensure accurate inventory movement, tracking, and documentation across all fulfillment stages., • Partner closely with Supply Chain, cross functional departments and external vendors to ensure smooth operations., • Oversee shipping execution, ensuring correct carrier selection, service levels, and on-time delivery performance., • Analyze operational data, dashboards, and KPIs to monitor performance and identify areas for improvement., • Drive continuous improvement initiatives focused on efficiency, operational visibility, and safety., • Support hiring, onboarding, and training strategies to build a strong, cross-trained team., • Develop team capabilities through coaching, performance management, and succession planning., • Ensure compliance with safety standards, operational controls, and company policies., • Lead operational communication, providing clear updates, escalating risks, and aligning stakeholders on priorities. Skills and Abilities: • Strong leadership and people management skills with experience managing large, multi-functional teams., • Ability to operate in a fast-paced, high-volume environment with strong attention to detail., • Strong analytical mindset with the ability to interpret data and drive decisions., • Excellent organizational and problem-solving skills., • Effective communication and cross-functional collaboration abilities., • Experience building SOPs, improving processes, and implementing operational changes., • Ability to manage multiple priorities while maintaining operational stability., • Bachelor’s degree in supply chain, Logistics, Business Administration, or related field (or equivalent experience)., • 5+ years of experience in fulfillment, warehouse operations, or supply chain management., • 2+ years of leadership experience managing teams and/or supervisors., • Experience in B2C eCommerce fulfillment operations; B2B experience is a plus., • Proven track record managing KPIs such as on-time shipping, order accuracy, and inventory accuracy., • Proficiency in Microsoft Excel (data analysis, reporting, pivot tables)., • Experience collaborating with 3PLs, vendors, and cross-functional teams. At R2Net - Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: • Paid Time Off, • Medical, Dental, Vision and Prescription Insurance, • 401(k) Retirement Plan with Company Match, • Flexible Spending Account | Health Savings Account, • Tuition Reimbursement, • Employee Discount, • Parental Leave, • Life Insurance Hourly base pay: $90,000 - $105,000. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2Net will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law

Job DescriptionCompany Description WHO WE ARE fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience. Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more. We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront. With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE Fresh is seeking a Senior Financial Analyst to join our Operations Finance team and help elevate our product costing, COGS visibility, and operational reporting. You will own key processes across costing, month‑end close, and analytics while helping build a more scalable, data-driven finance function. This is a great opportunity for someone who thrives in hands‑on environments and wants to grow in a fast‑moving operations finance role. Job Description JOB RESPONSIBILITIES • Support Operations with inventory, scrap visibility, and CAPEX tracking, • Analyze PPV, overhead absorption, freight, scrap, and SKU-level variances, • Work with Purchasing on vendor costing and direct purchase scenarios, • Support new product cost development from concept to launch, • Partner with Marketing on costing targets and promo financials, • Assist with budget/forecast cycles (R0/R1/R2) and actual vs. budget performance reviews, • Prepare close journals and eventually lead components of month-end close, • Own product BOM costing accuracy (costs, quantities, scrap assumptions), • Manage cost activations, price uploads, and standard cost revaluations, • ERP: Microsoft Dynamics 365 (preferred) or SAP/Oracle, • Analytics: Power BI or Tableau, • Data Tools: Advanced Excel (pivot tables, Power Query, modeling), basic SQL a plus, • Must be able to remain in a stationary position on average of 7.5 hours/day, • Light to moderate lifting may be required, • While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboardAdditional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works The salary range for this role is $85,000 - $105,000 USD. This role is based in Jersey City, New Jersey.

Job Description Job Title: Luxury Jewelry Sales Specialist Job Description: We’re looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC’s Diamond District. At TraxNYC, your income is directly tied to your hustle — this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity. CHECK OUT THE TEAM AND WORKSPACE: As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You’ll work closely with our internal teams to ensure a seamless client experience, whether it’s for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you’ll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations. Key Responsibilities: * Manage and convert inbound online leads into closed sales * Respond to client inquiries across platforms (website, Instagram, email, etc.) * Guide customers through jewelry selection, customization, and order processing * Build and maintain strong client relationships for future business * Collaborate with design and production teams to ensure accurate order fulfillment * Maintain clear communication and organized records throughout the sales cycle * Assist your online clients in person if they visit the showroom Requirements: * Proven sales experience (luxury, retail, or commission-based preferred) * Strong written communication and online customer service skills * Professional appearance and business etiquette * Full-time availability: 8-hour shifts, 5 days/week * Shifts may vary between: • Morning shift: 10:00 AM – 6:00 PM, • Evening shift: 2:00 PM – 10:00 PM * Scheduled days and shifts will vary weekly * Highly motivated, self-disciplined, and eager to grow Bonus Points For: * Experience in jewelry, luxury retail, or custom goods * Background in high-ticket online sales or e-commerce * Familiarity with NYC’s Diamond District or fine jewelry industry * Experience using monday.com or similar workflow/project management tools Compensation & Growth: * Commission-based pay starting at 12% of profits — no cap on earnings * Realistic income potential: $60,000–$120,000+ annually, depending on performance * Paid time off + employee discount * High volume of inbound leads and online traffic * Opportunity to transition into in-store, high-end client sales as you grow If you're looking for more than just a sales job — and you're ready to build a lasting career in the luxury space — we want to hear from you. The path is there. How far you go depends on how hard you work. Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Job Description Staff Gemologist - Secaucus, NJ Position Overview: The Staff Gemologist is responsible for gemstone and estate jewelry review, tracking, and cataloging to maximize efficiency and quality standards critical to Brilliant Earth’s success. Candidates should have a strong entrepreneurial spirit, desire to work in a socially responsible consumer business, and desire to work with gems and estate jewelry. Ideal candidates will thrive in a fast-paced startup environment and exhibit impeccable attention to detail and organizational skills. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $22-28/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Key responsibilities include: • Review and quality assurance inspections of loose diamonds, sapphires and other colored gemstones, and melee to optimize high quality, maintain consistency, and reduce cost., • Track, review, and process gemstone inventory with efficiency and high level of accuracy. Maintain strict organization of gemstone inventory., • Work with sales team to assist with requirements for sourcing special order gemstones and diamonds., • Coordinate orders across different suppliers, and track status of purchase orders to ensure timely arrival and processing., • Graduate Gemologist degree preferred, • Experience in jewelry products required, • Operations and/or administrative experience preferred, • Inventory/supply chain experience in a retail or e-commerce environment preferred, • Highly organized with focus on execution, problem solving, and improving processes, • Exceptional time management skills and accountability, • Ability to think critically and adapt quickly in a flexible environment, • Entrepreneurial spirit/self-starter, • Strong computer skills, • Excellent written and verbal communications At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR YiBpfddJbM

Job DescriptionCompany Description WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don’t just aspire to make the best products on the market; we want to be the best beauty brand to work for. We’ve created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that’s how we got here. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE Fresh is seeking a highly driven, analytical, and entrepreneurial supply planner to join our Business Planning team as Manager, Inventory Planning. Reporting into the Director of Key Accounts, the Manager, Inventory Planning will help drive continued growth by ensuring that our wholesale accounts have the right products, delivered at the right time, in the right quantities. The candidate will monitor, analyze, and present weekly sales data; monitor and analyze inventory levels including on-hand, in-transit, and on-order; and maintain, update, and improve inventory and demand forecasting models. The candidate will also own the entire product life cycle from end to end and develop strong, productive relationships with the planning teams at our Wholesale retail partners and gather their input to strengthen our planning processes and output. You will work cross-functionally with Key Accounts, Field Team, Marketing, Global Operations, Shared Services and Supply Chain to implement our inventory strategy. Job Description JOB RESPONSIBILITIES Inventory Management • Responsible for effectively ensuring the right levels of inventory at Wholesale accounts to achieve sales targets while maintaining inventory goals for Sephora (US, Canada, Mexico) and Kohl’s, • Monitor and achieve targeted In Stock/Presence rates at wholesale accounts., • Monitor and manage optimal inventory for each Channel(Brick and Mortar vs. Ecommerce), • Effectively manage inventory levels by reviewing Inventory Turn, In Stocks, WOS, Sell Thru and sales trend and develop tactics to mitigate forecast fluctuations., • Develop strong, productive relationships with our Wholesale Partners’ planning teams to gain insights and input to strengthen our planning processes, output, and overall retailer fill rate., • Develop SKU Productivity analysis to maximize business and make recommendations to maximize trending categories while minimizing unproductive SKUs through RTVs., • Manage RTV projection file, manage timely communication and execution of RTVs on discontinued SKUs with internal partners and with retail partners. Proactively turning off replenishment on high WOS SKUs to minimize EOL liability. Track dollars to budget., • Develop Sales and Stock analysis to maximize business and make weekly recommendations to drive retail and gross sales. Identify geo-targeted opportunities., • Implement defined strategies, methodologies and best practices that ensure excellence in supply planning, inclusive of segmentation, safety stock, inventory analysis, predictive analytics, and scenario planning., • Forecast sales and shipments for innovation and launches (pipe), • Provide input into the Monthly Forecast Review (MFR) with Global Forecasting, • Maintain NA Order Book Roll Up daily/weekly to ensure monthly shipment forecasts are achieved. Understand and communicate variances and partner with Key Account team to develop solutions to maximize opportunities and minimize risks, • Monitor gross sales and ensure monthly forecast accuracy., • Communicate daily with Customer Service / Shared Services on order status and work with the DC Team to ensure orders are shipped timely and to achieve monthly shipment forecast. Generate Invoiced Evolution report beginning Week 2 of fiscal month., • Manage and monitor key performance indicators including fulfilment rates (90% target) and consumer service metrics, • Partner with Global Supply to ensure that inventory is available to support orders., • Maintain weekly and monthly sales and inventory reports to support analysis, solutions and forecasting, • Develop strong cross functional relationships across finance, key accounts, field team and with retail planning partners, • Partner with Key Accounts team to accurately forecast and achieve monthly shipment forecast, • Develop and ensure high service level targets across all retailers and channels, • Must be able to remain in a stationary position on average of 7.5 hours/day., • Light to moderate lifting may be required., • While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.Qualifications PROFILE • Bachelor’s Degree required in a related field such as Business Administration or Finance, • 5+ years of experience in Merchandise Planning, Buying, Retail Planning, Inventory Management and/or Allocation, • Strong business acumen and financial aptitude who is commercially astute and profit-driven, • Strong reporting and analytical skills with understanding of Retail Math., • Expert in Microsoft Excel (with proficiency in lookups, pivot tables, links), and knowledge of data warehouse orchestration and demonstrated experience with retail analytics data models, • Excited to learn new skills. Passionate about analyzing data and building tools to solve business problems., • Experience with weekly/monthly SKU-level assortment planning is highly recommended., • Strong attention to detail, results focused, • Excellent communication and interpersonal skills, • Multifunctional with strong organizational skills and attention to detail, • Is Consumer Obsessed – identifies emerging niches concepts and strategic opportunities for the company, • Effective time management skills required., • Natural curiosity to explore and find opportunities or solutions, • Ability to work independently and be flexible to changing priorities in a fast-paced environment, • Strong sense of ownership and determination to get things done., • The ideal candidate will align with the brand by bringing creative thinking and innovation to help drive profitable business decisions. Additional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works The salary range for this role is $90,000 - $120,000 USD. This role is based in New York City.

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