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Axiom UAT Analyst Skill sets needed: o In-depth experience with Axiom (Addenza) system o Experience with JIRA (raising new, updating and closing) o Test scripts / test case development up updating o Pr

Our Brokerage Investment Management area seeks to hire a Website Content Manager to drive website optimization and successfully maintain the day-to-day operations of our digital footprint. Actively manage the intake (request management) system in JIRA for web requests from Product & Channel marketin

Job DescriptionCompany Description About Sia Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. Strategy & Management Consulting Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy. Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems. Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment. Job Description Responsibilities: • Advise and deliver change projects as part of a long-term strategic partnership with leading financial institutions, • Leverage PM/BA skills to gather and document requirements from business stakeholders around upcoming or existing regulatory changes, capital markets product offerings, and business enhancements, • Lead and present product deliverables and effectively liaison between front office, middle office, back office, and other supporting functions, • Present findings and recommendations to client leadership, • Track project level risk issues and dependencies and face off with key stakeholders, • Assist stakeholders by evaluating existing operating models, designing current and future process flows, and developing Target Operating Models, • Engage with client teams to analyze, evaluate, and enhance client’s Corporate and Investment Banking/Capital Markets businesses, • An ability to transform your domain knowledge and project experiences into published content for Sia Insights, • Continue to upskill on industry trends and emerging technologies, including AI, and leverage Sia’s tools and other innovative applications to service client needs Qualifications, • 1+ years of Capital Markets experience within Fixed Income, Equities, Foreign Exchange derivatives product areas including an overall understanding of the trade lifecycle processes, • 1+ years of recent client-facing management consulting experience, • Bachelor’s degree required preferably in a Business or related field, Master's degree strongly preferred, • Financial Services background preferred, • Strong knowledge of the US and global regulatory landscape within financial services, • Required knowledge of regulations and securities transactions to help conduct requirement analysis, facilitate rule interpretations, document business requirements, document functional requirements and drive issue remediation, • Experience with program and project management methodologies including, but not limited to Agile and Waterfall, • Ability to quickly learn and conduct independent research; will need to apply new knowledge to own analysis and team management responsibilities, • Understanding of upstream / downstream applications and data, • Strong analytical and organizational skills, • Ability to manage multiple deliverables and adhere to tight deadlines, • Strong Interpersonal skills, written & verbal communication skills to manage internal and external stakeholders, • Ability to work on multiple workstreams from inception through to implementation, • Project Management and collaboration tools (JIRA, Confluence, or other), • Microsoft office suite (Excel, PowerPoint, Project, Visio, etc.) Additional Information Compensation & Benefits We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. Competitive Compensation * Annual base salary starting at 88K, commensurate with experience and qualifications * Annual performance based discretionary bonus Robust Health Coverage * 3 Medical plans * Dental and Vision * Life, AD&D and other voluntary insurance Tax-Advantaged Accounts * 401K retirement plan * 4% matching and 100% vested upon enrollment * Health Savings Account (HSA) * Flexible Spending Account (FSA) * Health, Dependent Care, Commuter Family Friendly Benefits * 100% paid parental leave for all new parents with eligible tenure * Building Healthy Families program if enrolled through Medical plan Time Off to Recharge * Generous Paid Time Off (PTO) policy * 9 company holidays plus 1 floating holiday Extras that Make Life Easier * College savings and student loan repayment assistance * Monthly cell phone stipend * Access to wellness programs at no cost if enrolled through Medical plan, including: * Gym membership reimbursement * LiveHealth Online virtual care * Personalized support from a Well-being Coach * Employee Assistance Program at no cost * Free confidential counseling and emotional support services * On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management) Diversity, Equity, Inclusion & Belonging At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Office Workplace Guidelines Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. Work Authorization & Sponsorship At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H-1B visa, F-1/OPT or STEM OPT, TN, etc.). Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Job Description Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency. To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution to our comprehensive treasury management offerings. This is how we cut through the noise and build robust and scalable systems across all our business lines. We seek individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure. Your role and responsibilities Flowdesk is scaling fast, and behind every world-class trading operation is a robust, intelligent internal platform. We’re hiring a Head of Internal Product to lead the design, delivery, and scale of our internal systems stack. You will sit at the intersection of product management, automation, and operational infrastructure, owning a suite of proprietary internal platforms (known as Terminals) that power our compliance, trading operations, and communication flows. You’ll manage and grow the Delta team (currently consisting of automation & low-code engineers), translating complex operational needs into scalable, secure, and high-utility tooling. This is a strategic operating role, not an engineering role. We’re looking for a systems thinker with strong product instincts and hands-on execution capability (automation flows, AI agents, internal tools). You’ll partner with Engineering, Compliance, Legal, and Infrastructure teams, and play a central role in shaping the internal OS of Flowdesk. Strategic & Product Leadership • Own the long-term product roadmap for internal systems, aligned with operational priorities and regulatory requirements., • Translate operational pain points into structured, scalable internal tools, prioritizing reliability, auditability, and user experience., • Ensure each tool built serves a clear purpose, reduces friction, and supports scale, no vanity products., • Lead cross-functional initiatives with Engineering, Compliance, Legal, and Finance to ship secure, compliant, and maintainable internal infrastructure. System Ownership - Internal Terminals Own the development and delivery of a growing suite of internal tools, currently including (but not limited to) • Compliance Terminal > A coherent and scalable ecosystem of tools spanning the full lifecycle of compliance operations like onboarding (KYC/KYB), screening (WorldCheck, adverse media), pre- and post-trade monitoring (SARs, AML, Trade Surveillance), and regulatory obligations (Travel Rule, record-keeping). Most components are already in place (except for Travel Rule transmission and Trade Surveillance) but the challenge now is to streamline, automate, and synchronize these systems into a robust, auditable, and high-performance compliance framework. The objective is to reinforce our regulatory posture while reducing operational overhead through clean processes and smart automation., • Middle Office Terminal > Flowdesk’s central platform to manage digital assets, transactions, and operational flows at scale. Already in production with wallet orchestration, Fireblocks workflows (and Haruko integration upcoming), and exchange connectivity, this terminal will evolve to support our full exchange management lifecycle, from onboarding to trading operations and treasury functions. The goal is to deliver seamless control and visibility across Flowdesk’s multi-exchange footprint., • Telegram Terminal > Already in production (V0), Scales client comms. Manages access rights, message logging, group ownership, and communication flows across +500 Telegram groups and +10,000 participants., • AI Terminal > A secured, self-hosted LLM platform (Open Web UI) enabling deep search and operational assistance. Objective is to build AI agents for internal use (screening, ops, terminal-specific agents). These tools already exist or are being built. The scope will grow and the expectation is that the Head of Internal Product expected will proactively define new tooling needs and lead product delivery end to end. Team Management & Scale • Lead the Delta team (2 FTEs by August 2025, with plans to grow)., • Recruit, mentor, and structure a team of automation engineers, product owners, and internal devs., • Manage an international team (France-based today)., • Drive a delivery culture, build fast, document well, iterate clean. Technical & Operational Excellence • Ensure tools are secure, maintainable, and built to scale., • Lead the implementation of smart automations across business lines (Workato, Retool, etc.)., • Bridge technical execution with business ownership — be responsible for why we build and how it impacts Flowdesk’s scale. You’re a builder. A systems thinker. A leader with product sensitivity and operational intuition. Must-Haves • 5+ years in product ops, internal tooling, or business automation roles., • Proven experience leading internal platforms in a financial regulated environment (finance, fintech, crypto, trading)., • Product DNA, not project/IT Proven track record in building and scaling internal products (not just automation projects, tooling ownership, or consulting iterations)., • Regulated / high-stakes environment Experience shipping and maintaining internal platforms in fintech, trading, SaaS or similarly regulated/complex environments., • Cross-functional leadership Ability to partner and hold the room with Compliance, Legal, Engineering, and Ops, not just deliver tech., • Automation & internal tooling stack Hands-on knowledge of Retool, Workato, Make.com or equivalent, with delivery at scale, not PoCs., • Team management Has already managed technical profiles (product owners, automation/low-code engineers, internal devs). Nice-to-Haves • Familiarity with crypto operations and tooling (Fireblocks, Haruko, Elliptic, centralized & decentralized exchanges)., • Experience with secure LLMs, internal AI agents, or knowledge management product., • Experience deploying and scaling Atlassian stack (Jira/Confluence) in a growing company. Company Culture and Values At Flowdesk, our culture drives our success. Here’s how we live it Ambition, We aim to conquer an impactful place in the crypto ecosystem while representing Tech expertise. We're always moving quickly toward our goals. Ownership, If you believe in something, own it, make it happen, or at least learn from it. Humility, The final result is a puzzle built by everyone’s efforts, not one person takes all the credit. Collaboration, While speed matters, we believe in waiting for others to move forward together. That’s how we achieve success as a team. Benefits • International environment (English is the main language), • 100% Coverage from Justworks Benefits (Medical, Dental, and Vision plans), • Team events and offsites The base salary range for this role is between $175,000 - $225,000 in the State of New York. This range is not inclusive of our discretionary bonus. When determining a candidate’s compensation, we consider a number of factors including expertise, experience, job scope, and current market data. At Flowdesk, final offers are carefully determined to recognize the value and impact you bring. Recruitment Process Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet! Here's what you can expect if you apply • HR Call, • Technical Interview with the Head of Business Ops, • Interview with the Chief of Staff to the COO, • Founder Interview with the Co-Founder & COO, • Wrap-up Interview at the NYC office with the CEO US On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Presales and Professional Services Team At GBG, the Presales and Professional Services team plays a pivotal role in delivering tailored identity verification and fraud prevention solutions to enterprise clients. This team is composed of technically skilled, customer-focused professionals who partner closely with clients from initial solution design through implementation and long-term optimization. Presales consultants work strategically to align GBG’s capabilities with client needs, while Professional Services consultants lead deployments, troubleshoot complex integrations, and ensure ongoing success. Together, they form a collaborative, fast-paced group that thrives on innovation, cross-functional engagement, and driving measurable impact across diverse industries. The Role As a Customer Engineering Operations Manager within GBG’s Presales and Professional Services team, you’ll play a critical role in orchestrating the processes that drive customer success across the Americas region. Rather than managing individual projects, you’ll focus on optimizing and standardizing how our teams deliver value, from initial client engagement through full solution adoption. This role is ideal for someone who thrives in a fast-paced SaaS environment and is passionate about continuous improvement, cross-functional collaboration, and operational excellence. You’ll act as the central point of coordination, ensuring our internal teams are aligned, efficient, and consistently delivering high-impact outcomes for our clients. This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Manage and optimize core processes, including product gap tracking, opportunity risk assessment, implementation risk monitoring, customer onboarding workflows, and post-launch value realization programs., • Develop and maintain documentation, workflows, and accountability frameworks to ensure consistent execution across cross-functional teams., • Oversee risk tracking systems for sales opportunities and implementations, establishing proactive protocols to identify and escalate issues early., • Ensure seamless customer journeys by managing handoffs between Sales, Implementation, and Customer Success, and tracking progress toward client outcomes., • Drive continuous improvement by analyzing operational frameworks, identifying opportunities for automation and standardization, and creating playbooks and governance structures., • Lead capacity planning and resource coordination to support effective process execution and manage competing priorities. Skills we are looking for • 5+ years of project management experience, preferably in SaaS or technology environments, • Proven ability to manage complex, multi-stakeholder projects with competing priorities, • Strong analytical and process improvement skills with a continuous improvement mindset, • Excellent communication and presentation skills, comfortable engaging with technical and executive audiences, • Proficiency in project management methodologies and tools (e.g., Agile, Scrum, Jira, Asana), • Experience in identity verification, KYC/KYB, document verification, or fraud prevention, • Background in software development or technical implementation, • Prior work in professional services or customer success organizations, • Familiarity with APIs, integration processes, and solution architecture, • Working knowledge of Salesforce or similar CRM platforms, • Understanding of regulatory requirements in financial services or identity verification Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Job Title: Associate, Recruitment Team: New Jersey Regional Team Location: Hybrid in Newark (NJ) Employment Type: Full-time Start Date: December 2025 About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate, Recruitment - New Jersey who will be responsible for recruiting and enrolling Fellows (students) into the Braven Accelerator course at the Higher Education Partnership per semester to meet annual goals. To achieve these results, you will recruit and manage a part-time student recruitment intern and Braven Student Ambassadors. You will work closely with Central and Regional recruitment teams, as well as the Rutgers-Newark team to help you reach your goals. In all of this, you will contribute to building and maintaining a positive presence of Braven at the Higher Education Partnership (HEP). This role is on the New Jersey Regional Team team and reports directly to the Senior Director, New Jersey. What You’ll Do Student Recruitment and Enrollment (50%) • Develop vision, strategy, and plans to effectively enroll and reach annual student recruitment goals each semester into the Braven course, • Use Salesforce and Google Suites to manage recruitment data, operations, and pipelines, • Analyze recruitment data weekly to inform recruiting strategy, • Organize and support recruitment presentations and materials, • Host recruitment events in order to source prospective students, • Recruit and manage a team of student interns and volunteers, • Share design input and feedback with Braven’s External Affairs team on marketing materials, • Collect and share compelling stories with the Communications Team and External Affairs Team, • Support the Social Media and Marketing Committee, • Support the cultivation and management of key stakeholders such as university staff and alumni, as well as employer and community partners, • Assess strategies employed and make informed improvements based on the gathering of quantitative, qualitative, and anecdotal data to present to key stakeholders., • Participate in individual annual and quarterly planning and all-team events, • Recruit, hire, onboard, and manage part-time student interns, • Recruit and train student volunteers known as Braven Ambassadors, • Education: Bachelor’s Degree, • Work Experience: At least 1 year of experience with a track record of success in recruitment and/or marketing. Preferred Qualifications • At least 1 year of experience in the non-profit field, • Proficiency in Google Suite, Slack, Salesforce, Jira, Canva, • Ability to quickly build positive working relationships and identify strategically important relationships, • Excellent communication, facilitation and public speaking skills, • Experience coaching and mentoring students in career development, • Experience managing and developing people, particularly managing through others, • Proven ability to create, operationalize, and manage project plans, meeting milestones and deadlines, • Track record of using data and metrics to drive decisions and measure performance, • High degree of flexibility and adaptability, excels in a fast-paced, team-oriented environment and is comfortable with ambiguity, • Familiarity with social media marketing techniques for college students., • Exemplification of Braven’s core values, • Experiences that have informed your belief in Braven’s mission and prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Newark, NJ at least 3 days per week (Tues, Wed, Thurs), • Work on HEP’s campus additional days outside of the required 3 days in office during peak recruitment seasons, in-person class, and other key recruitment events., • Travel to 3-5 events per semester in the surrounding Newark Area., • Ability to attend 3-5 events during the weekend per semester., • Physical requirements include lifting and carrying up 20-50 pounds for various recruitment events (tabling, presentations, etc.) Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. New hires can expect a starting salary at the beginning of the range to allow room for growth with performance and so that Braven maintains internal equity. The salary ranges, by geographic market, for this role are set forth $69,000-$86,200. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and three team-wide, week-long shutdowns in Spring, Summer, and Winter (this is a minimum of 24 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Each teammate can use at least two flex days per week of their choosing to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people the flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We are looking for a Director of IT Operations & Enterprise Systems to lead and scale our global IT function. In this role, you will be responsible for the strategic direction, implementation, and optimization of IT infrastructure, service delivery, internal systems, and enterprise applications across the company. You’ll ensure operational excellence, robust system performance, and a secure, scalable environment that supports our high-growth business. Responsibilities: * IT Operations Leadership: Drive the vision and roadmap for global IT operations, including network infrastructure, end-user support, SaaS systems administration, identity management, and endpoint security. * Enterprise Systems Oversight: Lead the design, deployment, and integration of enterprise systems such as GL, ERP (e.g., NetSuite), HRIS, and CRM (e.g., Salesforce), ensuring they are performant, compliant, and aligned with business goals. * Systems Performance & Reliability: Own service availability, incident management, and system reliability across enterprise tools and IT services. Implement robust monitoring, metrics, and escalation procedures. * Security & Compliance: Partner with Security and Compliance teams to implement and enforce data privacy, access controls, device management, and regulatory standards (e.g., SOX, GDPR). * Vendor & SaaS Management: Oversee third-party relationships for IT infrastructure and enterprise software providers. Manage contracts, SLAs, and procurement with an eye toward cost optimization and innovation. * IT Governance & Process Improvement: Establish and evolve ITSM practices, including ticketing workflows, knowledge management, change control, and configuration management. * User Enablement & Support: Build a user-first service culture by continuously improving employee onboarding/offboarding, support ticket resolution, and self-service tooling. * Team Development: Hire, coach, and scale a high-performing IT operations and enterprise applications team, instilling best practices around agility, documentation, and service excellence. US Based: Team members in this role are required to be within commuting distance of our San Francisco, New York, Seattle, or Los Angeles hubs. 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. * As our Director of IT Operations & Enterprise Systems, you should have at least 10+ years of experience in IT operations or enterprise applications management, with 8+ years in people leadership roles * Proven success in managing a blend of IT and enterprise application workstreams across complex, high-growth environments. * Experience scaling and leading teams of IT operations and service professionals to respond to user requests and make project based improvements. * Expertise in ERP (e.g., NetSuite), HRIS (e.g. Workday), CRM (e.g., Salesforce), and cloud platforms (AWS, Azure, or GCP). * Experience with endpoint and device management (e.g., Jamf, Intune), identity systems (Okta, Azure AD), and service tools (Jira, Zendesk). * Deep understanding of application architecture, systems integration, and IT governance. * Strong leadership, communication, and stakeholder engagement skills. * A track record of building high-performing teams and creating scalable systems and services. 💰Compensation For Full-Time (Salary) US-based applicants: For Full-Time (Salary) $230,000/year to $270,000/year + benefits + equity The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 🎁 Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance for wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $230K - $270K

Job Description Business Manager MUST be local to New York City, Hybrid Schedule 3 days onsite Salary Range: $110k to $175 No Sponsorship Available This role supports the Infrastructure Services Business Management Lead. Your core competencies must include project management, data analytics, reporting, governance and compliance, financial management, operations, and strategy. You will be expected to interact with team members of all levels, be highly skilled in presenting information, be able to anticipate issues and address them quickly. The ability to navigate sensitive information and topics is a must. Responsibilities: • Proficient in Excel (understanding of pivot tables, large data sets, power queries a big benefit), • Proactive attitude as this role constantly requires fixing issues.The ideal candidate will need to see the issue and address it, as you will be keeping the engine running and touch everything within the organization., • Create new processes to enable Infrastructure Services to scale effectively and adhere to overall strategy., • Support collection of materials for inbound requests (e.g., IT GRC, Head Office, regulators) and document as necessary, • Provide monthly reporting on key areas such as key accomplishments, budget forecasts; identify and escalate issues as needed, • Manage multiple projects, planning, and problem solving to deliver positive results for the organization., • Support business and financial planning and spend vs. budget monitoring., • 5+ years of experience working as Business Manager or Project Manager in a Technology organization or other relevant experience in consulting or business operations., • Comfortable with an evolving business environment, changing priorities, and working with junior to senior people, independently or in a group setting., • Strong execution skills: Demonstrated experience delivering across multiple work streams with varying complexities and timelines., • Strong analytical and problem-solving abilities with keen attention to detail., • Executive level presentation skills: ability to distill large amounts of information into concise themes and reporting., • Experience working with technology toolsets such as SharePoint, Jira & ServiceNow, Apptio suite, • Advanced skills in MS Office (Excel and PowerPoint)., • Extraordinary written and verbal communication skills., • Experience in vendor management (financial management, knowledge of contracts, governance of contracts, technology (not infrastructures specifically but comes from tech field), • Knowledge of financial management and experience in that (not an accountant but has held a budget and maintained the budget)

Job DescriptionJira Lead AdminEmployment Type: Full-Time, Mid LevelDepartment: Information Technology CGS is seeking a talented Jira Lead Administrator who is passionate about driving transformation in the federal IT domain to join our growing team of technology and software consulting professionals. Strong candidates will have a desire to drive change in the federal space by developing executable strategies, implementing new technologies, streamlining processes, and improving the delivery of mission value delivery through new practices and tools. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Create custom projects in Atlassian tool suite for complex workflows to meet business needs.- Provide advanced configuration of the Atlassian suite of tools to promote CI/CD.- Create and maintain Jira and Confluence collaboration sites (e.g., Kanban boards, Scrum boards, documentation pages, etc.).- Analyze, research, manage, and implement integrated Atlassian tools, plugins, and applications.- Interface with various diverse stakeholders as a liaison and trusted advisor- Help define how information systems may be upgraded or replaced.- Gather requirements for business processes, and determine ways to optimize. Qualifications: - 7 years’ experience in systems analysis and design of information systems programs- 3 years’ experience with Jira and Confluence administration.- 3+ years’ experience of Bamboo and Bitbucket experience.- An advanced degree in an appropriate field with an additional three years of relevant experience.- Knowledge of Agile and principles and applied best practices required.- Excellent communications skills, both written and verbal, are required.- Must successfully complete a stringent Background Investigation and obtain the required Government Security Clearance (moderate risk public trust).- Atlassian certified Jira Administrator preferred.- Working knowledge of Networking, DNS, Databases, APIs, SAML, and Akamai.- Consulting in a Federal agency, especially within DHS.- Ability to write custom JQL (Jira Query Language), a plus.- Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC). Ideally, you will also have:- Experience with Government software development policies and procedures.- Client-facing communication experience.- Federal Agency issued security clearance. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSamba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. As a Programmatic Account Manager at Samba TV, you’ll manage and grow relationships with agency and brand direct clients, ensuring they derive maximum value from Samba’s suite of audience targeting solutions. You’ll work closely with Sales to support key accounts, drive audience activation strategies, and deliver a seamless client experience across the campaign lifecycle. Your efforts will directly impact client satisfaction, retention, and account growth. Requirements: must live within 50 miles of a Samba Office in NYC, or CHI. Required in office 3 days a week (Tuesday-Thursday) with a possibility of increasing in the future. Requirements: • Client Growth, Retention & Satisfaction, • Own day-to-day account management for a portfolio of brand direct & agency clients & partners, • Partner with Sales to develop strategic account plans, drive renewals, and identify upsell opportunities, • Ensure clients are effectively activating Samba TV audience and contextual data across all major DSPs, SSPs, DMPs, and Social Platforms, • Build trusted relationships with stakeholders through proactive communication and white-glove service, • Lead business reviews focused on performance, delivery, and expansion opportunities, • Campaign & Platform Execution, • Oversee campaign setup and audience segment delivery across SSP and programmatic buying platforms, • Support clients through the full campaign lifecycle: planning, audience building, activation, and QA, • Provide platform education and training on how to request, build, and deploy Samba TV audiences, • Troubleshoot segment delivery issues and coordinate with technical teams to resolve activation challenges, • Strategic Partnership & Cross-Functional Collaboration, • Serve as a feedback loop between clients and internal teams to improve ease of activation and audience performance, • Partner with Sales on pre-sale planning, platform demos, and aligning client goals with audience solutions, • Represent Samba’s audience products with subject-matter expertise and a client-centric approach, • Collaborate with Product, Measurement, Revenue Operations, and Finance to deliver enhanced solutionsWho you are:, • Curious – Always learning, humble when you don’t know something, and eager to improve, • Proactive – You see opportunity in every challenge and work fast to deliver value to clients, • Collaborative – You’re a team player who thrives in a fast-paced, cross-functional environmentWhat you bring:, • 3–5 years of experience in account management, client services, or programmatic strategy roles, • Deep knowledge of audience activation and programmatic buying across DSPs (e.g., The Trade Desk, DV360, Yahoo DSP), • Solid working knowledge of DMPs (e.g., LiveRamp, Lotame, Adform) as well as SSPs (e.g., OpenX, Magnite, Freewheel), • Experience working with agencies and brand-direct clients to deliver audience solutions, • Strong communication and problem-solving skills with a proactive, collaborative approach, • CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.), • Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP); SQL is a plus, • Deep understanding of the digital advertising and programmatic ecosystem, • BA/BS with a focus on marketing, business, data, or related experienceSamba TV expects to offer a base salary between $80,000 - $90,000 USD per year for roles to be performed in New York City or California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include bonuses, short-term incentives and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.Requisition #E0002 Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB We are seeking a dedicated IT Support Specialist with a strong background in Helpdesk and customer support to join our dynamic team. The ideal candidate will have solid technical expertise combined with the ability to communicate effectively with both technical and non-technical stakeholders. The IT Support Specialist at RADAR will partner with IT Engineering Teams and other departments outside of the Customer Support structure to deep-dive and find root causes to common issues affecting our customer or deployment strategies. This person is great at driving tasks, projects and issues to timely resolution, has a versatile background focusing mainly on external customers and teams however also working with internal customers. The candidate will also support RADAR's employee onboarding/off-boarding process. The IT Support Specialist will work with external vendors to ensure Maintenance Dispatches have little impact to no impact to our customers. The appropriate candidate will be someone who thrives in collaborative environments, excels at tackling challenges independently, fosters process improvement and has a solid technical background. This is a hybrid role. In your first 30days, you will: • Review and digest training materials to understand the RADAR business model and our core values, • Dive into videos and seminars to gain a better understanding of RADAR's technology, • Visit RADAR offices to meet with team members and engage in debugging common issues, • Learn about customer support structure, • Learn best practices and ticket-handling processes, • Develop a comprehensive understanding of RADAR support and Helpdesk protocols by reviewing runbooks and how-to guides, • Meet with strategic team members, • Independently provide support to customers through Jira and other ticketing tools, • Communicate with customers to guide them through resolutions, • Collaborate with engineering to escalate issues we are unable to resolve, • Collaborate with your manager to produce reports for customers and internal stakeholders, • Participate in on-call rotation schedule, • Adhere to SLA agreements by responding promptly to customers, • Begin owning dispatch process including scheduling with vendor and customers, • Collaborate with Hardware team to ensure RMA equipment is being received and tested, • Resolve complex problems and troubleshoot by referring to related tickets and documentation, • Successfully resolve complex problems using acquired knowledge, • Efficiently escalate tickets to L2 and L3 tier teams when appropriate, • Collaborate with Customer's Support Team to resolve issues related to their environment, • Successfully use monitoring tools and have a solid understand of appliance logs, • Identify processes that can be automated, • Begin automating processes in Jira to increase efficiency, • You have 3+ years Helpdesk/ Customer Support experience, • You are capable of explaining technical issues to non-technical audiences, • You are able to work independently, • You are able to work in a fast-paced environment while exhibiting a strong attention to detail, • You have experience using service desk management software to track support requests, monitor KPIs, and enhance performance, • You have the ability to evaluate, escalate and drive issues to resolution, • You have previous experience supporting retail customers, • You have strong problem-solving and organizational skills and the ability to think creatively to find solutions to complex issues, • You work well under pressure and manage multiple priorities, • You are flexible and able to work additional hours, as necessary, • You are able to write reports, business correspondence, and procedure manuals, • You have an analytical mindset with the ability to analyze data, identify trends and data-driven solutions, • You have intermediate knowledge of Linux, • You have intermediate Network knowledge, • You have strong verbal and written communication skills, • You have intermediate knowledge of terminal, CMD, SSH and Telnet, • You are able to script using Linux, • You have knowledge of API Integration across business platforms, • You have advanced knowledge of Jira Service Management Desk Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Job Description The IT Support Specialist Level II’s role is to facilitate troubleshooting and assistance of our employees and provide issue resolution and documentation. This can include receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary. Responsibilities: -Track customer issues and resolutions -Field incoming requests from end users -Perform post-resolution follow-ups to help requests -Coordinate with fellow team members on escalations Minimum Requirements Strong desktop support/implementation skills for Windows 7 -11, Mac OSX MS Office products and Office365 Email knowledge Windows servers (some server installation/maintenance experience preferred) Highly self-motivated, ability to prioritize, and attention to detail Working knowledge of VPN, firewalls, security and network (wired and wireless) troubleshooting 3-5 years' experience in IT help desk, customer service, answering calls and resolving issues remotely Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Experience working with an issue tracking and project management software (Highly Preferred Experience with Jira) Experience with VMWare and SANs. Effective verbal and written communications -MUST BE US CITIZEN or GREEN CARD HOLDER -ONSITE/IN PERSON M-F NOT REMOTE Rare travel to one of the other offices (MA, VA, MD, FL) Company DescriptionMonsieur Touton Selection Ltd. has it's headquarters in Manhattan, New York. We are a global resource for 4000+ premium wine and spirits, sourcing from over 20 countries. Based in New York we are a global resource for premium wine and spirits, sourcing from over 20 countries. Annual sales of 1.5 million cases with revenues approaching $200 million and growing at 8-12% annually. Our 12,000 square foot Manhattan headquarters serves as the base for our operations departments and our national salesforce team of nearly 200 people. We offer a state of the art Graphics and Marketing department consisting of 10 full time in-house designers for the custom creation of POS, booklets, flyers and electronic communication. Our National Distribution team work with our distributor network in 46 states and growing. We have partnered with the industries best logistics companies to provide seamless distribution of our over 4000 wines from around the world. Always a visionary, in 2018 Guillaume Touton purchased a 30,000 square foot warehouse in Miami, Florida to cement our commitment to the region.Monsieur Touton Selection Ltd. has it's headquarters in Manhattan, New York. We are a global resource for 4000+ premium wine and spirits, sourcing from over 20 countries. Based in New York we are a global resource for premium wine and spirits, sourcing from over 20 countries. Annual sales of 1.5 million cases with revenues approaching $200 million and growing at 8-12% annually. Our 12,000 square foot Manhattan headquarters serves as the base for our operations departments and our national salesforce team of nearly 200 people.\r\nWe offer a state of the art Graphics and Marketing department consisting of 10 full time in-house designers for the custom creation of POS, booklets, flyers and electronic communication. Our National Distribution team work with our distributor network in 46 states and growing. We have partnered with the industries best logistics companies to provide seamless distribution of our over 4000 wines from around the world. Always a visionary, in 2018 Guillaume Touton purchased a 30,000 square foot warehouse in Miami, Florida to cement our commitment to the region.

Job DescriptionCompany at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. The OpenX Strategic Partnerships team manages all strategic relationships across the OpenX Ad Exchange. The Account Manager will be responsible for ensuring our customer’s success and satisfaction with our products and contributing to their long-term loyalty. Reporting to the Account Director Strategic Partnerships, the Account Manager will work closely with the Strategic Partnerships team to ensure that OpenX is delivering overall superior service to our strategic partners. OpenX is looking for a highly motivated, result-focused individual interested in developing and supporting strategic partners in North America, EMEA and APAC regions. This includes working with the Strategic Partnerships team in their day-to-day responsibilities in both pre- & post-sales client relations and monitoring key accounts / business metrics. The Sr Account Manager will also interface directly with internal OpenX teams (Finance, Support, Marketplace Quality, Buyer Development, Supply) to resolve partner requests.Responsibilities • Work closely with a team of Account Directors/Managers to grow relationships with strategic partners who leverage OpenX products, • Lead the on-boarding process for new partners; have strong knowledge of OpenX offerings and process to help expedite the onboarding process, • Support the growth of established partners around all key areas (reporting, deal creation, troubleshooting, discrepancy, support) and lead cross-functional efforts to identify and solve any issues, • Build on demand or quarterly and annual business reviews including data pulls, analysis, and building PowerPoint decks, • Work with internal teams to maintain and update relevant documentation on OpenX offering for our strategic partners, • Identify issues and maintain/update partner training materials, • Perform project-based work as neededRequired Skills & Qualifications, • 3-5 years of relevant experience in digital advertising operations, publisher monetization and yield management, and digital advertising technology sales or services., • Strong relationship management skills and operational experience in leading multiple cross-functional teams to achieve a business objective., • Strong operational knowledge of online advertising industry, advertiser campaign objectives, and RTB / programmatic ecosystems., • Ability to manage multiple projects, tasks, and responsibilities concurrently; ability to consistently set and meet deadlines., • Self-starter with attention to detail who thrives on innovation and driving ideas forward – Effective problem solver., • Results / Performance driven and able to identify and execute on new business opportunities or new process efficiencies., • Excellent communication and presentation skills – Ability to discuss complex technology in a simple way., • Ability to interact effectively with all levels within partner’s businesses as well as within OpenX., • Strong analytical thinker with good business acumen., • High proficiency in Powerpoint and Excel., • Excellent communication and presentation skills – Ability to discuss complex technology in a simple way.Desired Skills & Qualifications, • Clear understanding of OpenX’s business and position in the market, • Experience within ad tech, programmatic or closely related digital media industry, • Familiarity with Google Suite and CRM or incident tracking and management systems such as Salesforce.com, Jira, etc.

Job Description Hi! Tech, a dynamic IT and technology consultancy located in New York City, is excited to announce an opportunity for a talented, enthusiastic, and personable technical professional to become a vital member of our team. We are seeking a Technical Support Specialist who will play a crucial role in providing exceptional technical support and solutions to our clients. As part of our dedicated IT support team, you’ll be responsible for diagnosing, troubleshooting, implementing, and optimizing an extensive range of IT hardware, software, and network systems. Your expertise will encompass various technologies, including operating systems (macOS, Windows, Chrome OS), SaaS applications (such as G Suite, Dropbox, Slack), networking protocols (DNS, DHCP, VPN, TCP/IP), and endpoint management solutions (MDM). In addition to your technical skills, you will cultivate strong client relationships, offer insightful consultations, and ensure that our technology aligns seamlessly with client needs. As a proactive problem-solver, you will excel at simplifying complex technical concepts for our non-technical audiences. You will report to one of our Managers, who will provide you with both technical guidance and professional support. Collaboration with team members, including AV Support Specialists and Network Engineers, will be key in ensuring we deliver comprehensive technology solutions to our clients. We look forward to the possibility of welcoming you to our team! What We Offer: • Competitive pay, • Generous paid time off, • Full benefits packages (medical, dental, vision, 401K, and life insurance), • Opportunities for growth, • Takes initiative, is proactive, and self-motivated, • Strives for excellent communication with clients and team members;, • Thrives in the face of uncertainty, excited to create solutions;, • Is an excellent problem solver;, • Effectively communicates complex ideas or topics to a non-technical audience;, • Takes initiative and self-motivating;, • Has a strong internal locus of control;, • Believes in consistent professional development and growth;, • Is highly-likable; and,, • Diagnose, troubleshoot, and resolve complex IT hardware, software, and network-related issues efficiently, providing both on-site and remote support for clients across macOS, Windows, and Chrome OS., • Provide comprehensive technical support, training, and guidance to end-users on the operation of various IT systems and applications., • Partner with on-site teams in troubleshooting intricate IT systems, particularly within complex environments., • Maintain proactive, clear, and regular communications with customers and internal stakeholders across all applicable channels (e.g., Slack, Google Chat, Email, Jira, etc.)., • Actively contribute to the creation, refinement, and maintenance of technical documentation and Standard Operating Procedures (SOPs), incorporating on-site learnings, customer feedback, and best practices., • Liaise effectively with manufacturers and service providers for equipment procurement, advanced technical support, and repairs, including managing Return Merchandise Authorizations (RMAs)., • Collaborate effectively with other IT specialists, external contractors, and system integrators during troubleshooting, repair procedures, and new installations., • Provide detailed, accurate, and timely reporting of work completed for client deliverables., • Install, configure, and test a wide range of IT equipment, including desktops, laptops, peripherals, and network hardware (modems, firewalls, switches, access points)., • Configure and administer SaaS applications such as G Suite, Dropbox, Slack, Jamf, Atlassian Suite, 1Password, OneLogin, and Active Directory., • Manage device enrollment and asset management for client hardware., • Perform proactive maintenance, system diagnostics, and firmware updates for IT systems to ensure optimal performance, reliability, and longevity., • Assist in designing and implementing new IT solutions and upgrades for existing client systems, ensuring alignment with client requirements, industry best practices, and Hi! Tech’s standards., • Consult with clients to assess their IT needs, understand their objectives, and recommend appropriate and innovative solutions or system enhancements, including researching best-in-class hardware, software, and peripherals., • Manage and maintain an organized inventory of IT equipment, spare parts, and accessories., • Perform onboarding and offboarding of clients' team members in a friendly, professional, and sensitive manner., • Manage software licenses and perform account recertifications., • Run, terminate, and test network cabling, and implement and configure network hardware, understanding concepts such as DNS, DHCP, VPN, and TCP/IP protocols., • Analyze existing technology-related pain points and provide effective and budget-conscious recommendations to client management teams., • Deploy and operate various video conferencing solutions., • Deliver timely, detailed, and accurate time tracking and reports on completed work for client deliverables., • Maintain clear and accurate documentation for IT processes, procedures, knowledge base articles, troubleshooting guides, and change logs., • Bachelor's degree, • 2+ years of post-collegiate technical experience, • Extremely detail-oriented, • Ability to project manage complex, nuanced efforts from start to finish, • Proven ability to work successfully with limited supervision, • Ego-less personality with excellent teamwork and communication skills, • High empathy and bedside manner for end-users, • Ability to explain complex technical ideas to a non-technical audience, • Ability to deep-dive into research and find fixes when faced with unfamiliar technical hurdles or blockers, • Perseverance, resilience, and scrappiness in the face of challenges, • Ability to work effectively whether on-site, on the go, or remotely, • Ability to work in varying office cultures and able to blend in and work quietly and discreetly (when needed), • Deep knowledge of Google Workspace (G Suite for Business), • Experience implementing and administering MDM systems (Kandji, Jamf, Mosyle, etc.), • Understanding of ISP and networking hardware (modems, firewalls, switches, access points) along with concepts such as DNS, DHCP, VPN, and TCP/IP protocols, • Experience with planning and deploying Ethernet cabling, networking hardware, and related infrastructure, • Ability to troubleshoot Wi-Fi and wired network connectivity, and to improve overall network performance and security, • Experience deploying and operating a variety of video conferencing solutions, • Understanding of basic audio hardware (mics, mixers, etc.), • Knowledge and understanding of interoperability (and limitations of), all common digital and analog cables and interfaces (Ethernet, HDMI, USB-C, DVI, etc.), • Must be trustworthy and able to maintain the confidentiality of all sensitive client data (able to sign NDAs as required), • Ability to effectively and accurately use a tape measure, hand tools, a power drill, and be comfortable on a ladderCompany DescriptionFriendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success. We pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day. So who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business! Ways of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them. We believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company. At Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.Friendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success.\r\n\r\nWe pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day.\r\n\r\nSo who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business!\r\n\r\nWays of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them.\r\n\r\nWe believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company.\r\n\r\nAt Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.

Job Description Job Title: Senior Director, City College of New York (CCNY) Team: New York Region Location: Hybrid in New York (NYC) Employment Type: Full-time Start Date: December 2, 2025 About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role To achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Director who will be responsible for the programmatic success of Braven at The City College of New York (CCNY). They are responsible for ensuring that the students who complete Braven’s course, the Accelerator at CCNY are empowered with the skills, confidence, networks, and experiences to secure a strong first job or enroll in graduate school within 6 months of graduation. They maintain a positive and strong presence at CCNY and in the New York City community. The Senior Director will lead a team of 2-3 full-time employees and a team of part-time interns. The Senior Director will also be responsible for collaborating with our volunteer recruitment team and selecting volunteers. Together, you and the Executive Director (ED) will build and maintain a positive and strong presence with CCNY. This role is on the Regional New York team and reports directly to the Executive Director (ED) of New York. What You’ll Do Deliver Site Outcomes (40%) • Oversee and ensure strong local program implementation at CCNY, including the pre-course, course, and post-course experience, to meet programmatic goals., • Drive regionally owned program elements, including (but not limited to) local programming, learning lab implementation, and data collection for job campaigns., • Develop and steward strong and formalized partnerships with CCNY’s leadership and faculty, employers, and community-based organizations that result in additional resources for our students and improvements to our program model., • Cultivate and manage relationships with key CCNY stakeholders that foster collaboration and result in a healthy partnership., • Act as the “mayor” and “campaign manager” of Braven’s relationships with CCNY, deeply understanding the ecosystem, owning local relationships (faculty, professor of record, etc.), and running local campaigns on campus., • Co-create a strategy in partnership with the ED for CCNY and drive stakeholders towards the shared vision., • Utilize the deep understanding of the local context and assets available to knit together an overarching strategy that brings the right programmatic and structural enrollment support to the campus., • Lead and manage the Program Staff, • Provide organization-wide leadership within the One Braven Group (internal stakeholder group), • Cultural Stewardship of Braven’s Core Values, • BS/BA, • Prior work experience in higher education, 7-10 years in the non-profit field, • Technical Skills and Knowledge: Proficiency in Google Suite, Slack, and Jira, • Experience in an early-stage environment launching an initiative, program, or team, • Success in managing and developing people and teams while creating and fostering a strong sense of culture, • Exceptional communication and relationship-building skills and the ability to facilitate strong partnerships across a range of stakeholders, • High degree of flexibility and adaptability, ability to excel in a fast-paced, team-oriented environment, and comfort with ambiguity, • Proven ability to create, operationalize, and manage project plans, meeting milestones and deadlines, • Data-driven mindset with a focus on using data and metrics to drive decisions and measure performance, • Demonstrated commitment to building strong and welcoming cultures that help to develop others., • Exemplification of Braven’s core values, • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in the New York City, NY area,, • Ability to travel occasionally to other Braven regions for team meetings, • Ability to occasionally work non-traditional hours in order to attend New York City cultivation events, • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. New hires can expect a starting salary at the beginning of the range to allow room for growth with performance, and so that Braven maintains internal equity. The salary ranges, by geographic market, for this role are set forth $134,800-$168,500. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and three team-wide, week-long shutdowns in Spring, Summer, and Winter (this is a minimum of 24 days per year), • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave Location We gather in the office Tuesday through Thursday and work remotely on Monday and Friday. Therefore, this role requires teammates to live within the New York City, NY region. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.

Job DescriptionSamba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. As Director of GTM Operations at Samba TV, you’ll manage the operations of our revenue teams, ensuring smooth workflows that help enable and empower Sales and Sales Support functions. You’ll work closely with other members of the Revenue Operations Team, Sales, and Sales Support Leaders, Marketing and Finance to help optimize our go-to-market processes. This is a pivotal role to help unlock our client-facing teams to spend their time driving revenue and supporting clients. Requirements: must live within 50 miles of a Samba Office in NYC. Required in office 3 days a week (Tuesday-Thursday) with a possibility of increasing in the future.What You’ll Do: • Operational Excellence:, • Identify bottlenecks in the sales process and implement solutions for efficiency, • Support pricing, compensation, and incentive design for the sales team, • Drive continuous improvement in GTM productivity and execution, • GTM Strategy & Alignment:, • Partner with the Director of Sales Enablement and Sales leadership to define and optimize the GTM motion within Salesforce, • Support new product launches by building out appropriate quote to cash processes, • Revenue Operations: InfrastructureOwn and optimize the CRM (e.g., Salesforce, Gong) and related GTM tech stack., • Build scalable processes for revenue tracking, pipeline management, forecasting, account mapping, and reporting, • Data, Insights & Forecasting:, • Develop and maintain dashboards and reporting for the executive team and board, • Provide data-driven insights into pipeline health, sales activity, and revenue performance, • Establish and enforce data hygiene standards across systems, • Cross-Functional Collaboration:, • Partner with Marketing on lead generation and campaign attribution., • Support Customer Success in upsell/renewal motion and client health metricsWho You Are:, • Curious – Always learning, humble when you don’t know something, and eager to improve, • Proactive – You see opportunity in every challenge and work fast to deliver value to clients, • Collaborative – You’re a team player who thrives in a fast-paced, cross-functional environment, • Self-Starter - You seek out opportunities to solve problems instead of waiting to be told what to do, • Communicative - You overcommunicate to ensure your stakeholders are aligned with expectations, • Ownership - You take Ownership in your roles and responsibility and can be counted upon to deliverWhat you Bring:, • 5–10 years of experience in sales operations, revenue operations, strategy operations roles, • Experience overseeing Salesforce and managing a team, • Salesforce Certifications are not required but deep understanding of Salesforce capabilities is a must, • Strong proficiency and understanding of go-to-market sales process, • Experience creating and managing compensation plans and calculating commission payouts, • Strong understanding of the Ad Tech and Media landscape specifically Audience and Measurement, • Deep understanding of the digital advertising and programmatic ecosystem, • Strong communication and problem-solving skills with a proactive, collaborative approach, • CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.), • Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP);

Job DescriptionAs an IT Support Specialist, you'll be the go-to resource for our team’s technology needs. You’ll help keep our people productive and secure by managing devices, troubleshooting issues, and supporting the systems that keep our hybrid workforce connected. This role is hands-on, customer-facing, and central to ensuring our technology just works. You’ll partner closely with employees across every department, ensuring they have the tools and support they need to do their best work. From configuring new laptops to maintaining our AV systems, you’ll be the first line of defense when technology gets in the way, and the reason it runs smoothly when it doesn’t. If you’re proactive, resourceful, and love solving problems for people, this role will put you right at the heart of our team’s success. This is an in-office position (Mon - Fri) in our NoMad office. About Regard Our mission is to bring world-class healthcare to everyone. Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital finances, patient safety, and physician happiness. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.Responsibilities: • Provide responsive technical support to both remote and onsite team members, • Configure, deploy, and maintain end-user devices across macOS, Windows, and Linux, • Manage inventory and ensure devices remain compliant with security standards, • Monitor device health with MDM tools, addressing issues proactively, • Perform routine audits to maintain system reliability and compliance, • Support, install, and troubleshoot AV and conferencing systems (Zoom Rooms, Logitech, etc.)Qualifications:, • 1+ years of IT support and troubleshooting experience, or equivalent certifications, • Previous customer service experience, • Proficiency with core IT and productivity tools (Google Workspace, Zoom, Slack, Atlassian, 1Password, MS365), • Hands-on experience with macOS, Windows, and Linux operating systems, • Familiarity with device management and imaging solutions (e.g., Jamf, MDM tools), • Working knowledge of networking and AV hardware (e.g., Ubiquiti Unifi, Zoom Rooms), • This is an in-office position (Mon - Fri) in our NoMad officePreferred Qualifications:, • Experience scripting in Bash, Python, or PowerShell, • Experience shipping and supporting devices for remote employees, • Familiarity with Jira Kanban workflows for ticket management, • Experience with Jamf Pro device managementLocation \u007C Work Authorization, • For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the New York City metro area, • Our expectation for this role is to be in the office Mon-Fri, • We will provide relocation assistance to anyone who does not already reside in the NYC metro areaComp \u007C Perks \u007C Benefits, • Eligible for equity, • 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription, • 18 PTO days/yr + 1 week holiday break, • Annual $750 learning & development stipend

Job DescriptionSalary: 97,000 to $132,000 About PactFi Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions. PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation. PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity. Role Overview We are looking for an IT Support Engineerto join our growing team. This person will work closely with our DevSecOps team to manage company IT infrastructure, user provisioning, network systems, and compliance readiness. This is an excellent opportunity for someone who is eager to grow their technical skills, work across multiple systems (Mac, Windows, Linux), and contribute directly to the security and operational excellence of a fast-growing fintech. Responsibilities • IT, • Provide IT support for company employees and maintain/troubleshoot company assets., • Support onboarding and offboarding processes including setting up user accounts, provisioning machines, and deactivating access for departing employees., • Manage and maintain employee devices (macOS and Windows 11) and software configurations., • Oversee machine lifecycle: track inventory, trade out and repurpose devices, and manage equipment resale lists., • Office, • Administer Microsoft 365, Entra ID (Azure AD), Intune, SAML integrations, and Office suite management., • Manage vendor and employee accounts across SaaS platforms., • Maintain and segment office network infrastructure (Ubiquiti or similar), including VLANs, firewalls, and network segregation., • Coordinate with ISP vendors to ensure reliable office connectivity., • Compliance, • Support SOC 2 Type 2 and ISO 27001 compliance initiatives including gathering evidence around IT systems, device management, and security controls., • Assist in the rollout of endpoint protection, MDM policies, and VPN configurations (OpenVPN or similar)., • Contribute to documentation of IT policies and standard operating procedures., • Track tasks and issues via Jira. Requirements • Strong understanding of macOS and Windows 11 administration., • Working knowledge of networking concepts (VLANs, subnets, firewalls, OSI model)., • Familiarity with Microsoft administration tools (Intune, Entra, SAML, Office)., • Experience with VPN configuration and remote access solutions., • Detail-oriented and organized able to track inventory and follow compliance processes., • Strong communication, teamwork, and troubleshooting skills., • Willingness to learn and grow into automation, scripting, and systems management. Nice-to-Haves • Linux experience preferred, • Basic scripting skills in Bash or Python., • Exposure to Ansible automation., • Experience using Jira for IT or project tracking., • Interest or prior exposure to SOC 2 Type 2 / ISO 27001 frameworks., • Bachelors degree in Computer Science or Information Technology., • CompTIA A+ certification. What We Offer • Competitive salary + equity., • Healthcare coverage., • Tremendous growth opportunities and autonomy to take ownership of key IT processes.

Job DescriptionCompany Description Come join a growing team! FOODMatch is searching for a Help Desk Technician to join our IT team. FOODMatch is a producer and importer of Mediterranean specialty foods with a focus on olives, antipasti, and ingredients. Founded in 1996, FOODMatch is a producer and importer of Mediterranean specialty foods with a distinct expertise in traditionally and responsibly crafted olives, antipasti, spreads, sauces, and ingredients. FOODMatch plays an integral role in ensuring the quality of our products. The FOODMatch difference begins in the fields and groves. We are vertically integrated with our partners to ensure that each step along the production chain is completed to meticulous standards: from irrigation and pruning, to harvesting, sorting and stuffing by hand, to expertly curing and preserving, we ensure each ingredient delivers its natural flavor, color, and texture. Simply put, no detail is spared. Through the hands of our growers we create great tasting, responsibly produced, authentic foods that nurture community and enhance your quality of life. Job Description The ideal candidate is a proactive problem-solver with a strong technical background and excellent communication skills. In this role, you will be the first point of contact for our employees, ensuring timely and effective technical support. This is an excellent opportunity to help guide and grow the technological aspects of a growing successful food business. Essential Functions • Provide Tier 1 and Tier 2 support for hardware and software issues via phone, email, and in-person., • Troubleshoot and resolve Windows 10/11 issues, including OS performance, application crashes, and user profile problems., • Manage user accounts and groups within Active Directory, including creating, modifying, and disabling accounts and resetting passwords., • Configure and support networking hardware and software, including diagnosing basic connectivity issues, IP addressing, and VPN setup., • Provide comprehensive support for Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook., • Setup, support and maintain Microsoft SharePoint and OneDrive environments, including user access management, file synchronization, and permissions configuration., • Utilize AI tools and automation to improve help desk efficiency, enhance business processes and suggest areas of improvement., • Document all support activities and resolutions in our ticketing system., • Escalate complex issues to senior IT staff when necessary.Qualifications Background Requirements • 3+ years of professional experience in a help desk or IT support role., • Proven expertise with Windows 10/11 troubleshooting and support., • Hands-on experience with Active Directory user and group management., • Experience with SharePoint and OneDrive setup, configuration, maintenance and best practices., • Solid understanding of networking fundamentals, including TCP/IP, DNS, and DHCP., • Familiarity with AI tools and automation in IT support and across organization., • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator., • Experience with ticketing systems like Jira Service Management, D365CRM, or ServiceNow., • Familiarity with remote desktop software (e.g., TeamViewer, Remote Desktop Connection). Additional Information Location/Travel Requirements All your information will be kept confidential according to EEO guidelines. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Vision insurance

Job Description Job Title: Director, Regional Success Team: Regional Success Location: Hybrid in Chicago (IL), and Newark (NJ) Employment Type: Full-time Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We partner with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role To achieve its goal of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Director, Regional Success, who will design and deliver strategic learning and enablement experiences that empower regional team members to succeed in their work with Fellows and partners. This role leads work across central and regional workstreams that impact the entire organization, ensuring that all deliverables and outcomes are standalone outputs that directly deliver to organizational goals. Reporting to the Senior Director of Regional Success, you will have strategic ownership of Braven’s Regional Success enablement program—equipping diverse regional roles, from Executive Directors to Operations Coordinators, with the tools, insights, and skills to excel. Your scope will include designing best-in-class hiring resources, leading comprehensive onboarding, serving as a Learning Management System administrator, defining and tracking enablement program KPIs, and delivering end-to-end training experiences that align with every stage of the course delivery journey. As part of the Regional Success team, you will play a critical role in Braven’s internal service engine: a function dedicated to removing barriers, codifying best practices, and fostering the conditions necessary for regions to operate with excellence. By codifying and amplifying effective practices across sites, you will enable Braven to scale impact nationally while remaining responsive to local needs. This role is on the Regional Success team and reports directly to the Senior Director, Regional Success. What You’ll Do Learning Strategy & Enablement (35%) • Engage leaders in bidirectional consultation: communicate your strategic vision for enablement while soliciting their input and recommendations, ensuring that learning plans are both aligned to Braven’s organizational goals and responsive to staff development needs., • Skillfully set strategy for projects or initiatives and lead projects or initiatives from end-to-end, overseeing the design, development, and execution of the comprehensive Learning and Design (L&D)experience for all regional roles., • Conduct initial and ongoing needs assessments and skills gap analyses to recommend targeted interventions., • Responsible for identifying improvements in and meaningfully influencing strategic direction for targeted implementation support for new regions during critical start-up and launch phases to ensure program fidelity and team readiness., • Create critical new processes and blended learning programs (workshops, eLearning, on-demand resources, simulations, assessments) for: 1) Annual all-regions Bootcamp, 2) Async fundamental courses, 3) End-to-end training arcs to support individual roles, 4) Regional Business Unit role alignment, job descriptions, and goal codification., • Maintain high-quality hiring and recruitment materials for regional roles to ensure consistent messaging and attract top talent. Maintain up-to-date staffing plans and role-specific playbooks that outline responsibilities, workflows, and best practices to guide regional team execution and support consistent program delivery., • Create ad hoc material as necessary to support New Sites / Regions, • Co-manage and maintain the Regional Success Resource Library in Confluence to ensure teams have access to timely, high-quality support content that interlocks with AI support bots., • Partner with subject matter experts across the organization to inform content creation, ensuring resources are timely, relevant, and sequenced for maximum impact., • Deliver accessible in-person and virtual training sessions that engage diverse audiences as needed., • Travel to regions with limited capacity to provide hands-on coaching and execution support as determined by business needs and priorities., • Solve complex problems independently and think through organizational impact, respond to emerging regional needs in real time, serving as a strategic thought partner and problem-solver., • Oversee the operational backbone of program delivery (LMS, Zoom, etc.) to ensure a seamless experience, while serving as the point person to troubleshoot any technical issues for participants., • Build cross-functional change management workflows and determine strategic cadences to publish updates that ensure all content remains a reliable source of truth over time., • Monitor and assess regional health across an assigned portfolio, focusing on key areas; lead the coordination of foundational interventions to proactively address risks and ensure program fidelity and performance outcomes., • Engage in a culture of curiosity and feedback gathering, surfacing challenges, and co-developing adaptive solutions with teammates and central partners., • Triage ongoing communications and support with the Regional Success team and other central teams regarding technology tools, data management/reporting, implementation challenges related to operations, etc., • Bachelor’s degree, • 5-7 years of progressive experience in learning and development, internal enablement management, organizational effectiveness, or a related field, • Demonstrated experience leading end-to-end learning and development initiatives using an LMS, including instructional design, curriculum development, and accessible program facilitation for diverse audiences, • 7+ years of experience in leading and managing learning and development teams, including strategy development, program design, and implementation., • Proven ability to develop and execute comprehensive learning and development strategies aligned with organizational goals and growth objectives., • Expertise in adult learning principles, instructional design methodologies (e.g., ADDIE, SAM), and various learning modalities (e.g., e-learning, blended learning, in-person workshops)., • Familiarity with learning technologies (LMS, Articulate Rise, Storyline, Skilljar, Captivate, video editing) and proficiency in other tools such as Google Suite, Confluence, Lattice, Slack, and Jira., • Advanced data fluency with a proven ability to analyze learning outcomes, measure program effectiveness, and leverage data to drive continuous improvement and demonstrate ROI of L&D initiatives., • Exceptional project management, communication, and interpersonal skills, with a track record of successfully collaborating with senior leadership and cross-functional teams to drive L&D initiatives., • Highly skilled at leading laterally across peer groups, teams, and occasionally external collaborators; demonstrated ability to drive peer alignment and collaboration; and skillfully leads cross-functional groups of varying levels of complexity and timelines., • Strong attention to detail and diligence, especially in documentation, onboarding, and resource management; and a track record of strong customer service and stakeholder engagement, including responsiveness, professionalism, and relationship-building., • Experience directly supporting externally-facing teams (e.g., educators, support professionals, sales, customer success, account management) and possesses a high level of specialized knowledge in a core function as well as cross-regional/cross-functional understanding., • Demonstrated commitment to building strong and welcoming cultures that help to develop others; exemplification of Braven’s core values; and experience that has informed your belief in Braven’s mission and has prepared you to work with or for Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in person in either Chicago (IL), or Newark (NJ), 3 days per week, • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with a Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. New hires can expect a starting salary at the beginning of the range to allow room for growth with performance, and so that Braven maintains internal equity. The salary ranges, by geographic market, for this role are set forth $83,600-$104,400 in Chicago, and $92,000-$114,900 in Newark. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Chicago or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people the flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.