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Job Description Salary: $76,000/Yr-$77,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Lobby Lead Ambassador will be responsible for Managing the Lobby and assisting with receiving, welcoming, and registering all Lobby Guests. The ability to engage all Clients, Guests, Vendors, Tourists and Tenants who enter the lobby and reception center, and will display an energetic, friendly, and approachable demeanor at all times. RESPONSIBLITIES: -Responsible for Managing the Lobby of 622 3rd Avenue. Being engaged and in greeting guests and visitors with enthusiasm and ultimately, creating a remarkable experience. -Responsible for understanding and implementing firm’s Hospitality SOPs. Adhering and championing the Seven Steps of Remarkable Service on a daily to day basis. -Communicates on a daily basis with CML to assure the team is up to date on all Firm’s business for the day. -Complete all hospitality trainings to assure First Class Experience is being delivered. Assure that all training is being completed and tracked properly for the Lobby Team. -Ability to pull daily reports in EMS and be fluent in discussing the days activities, locations and events. -Create and maintain schedule on a daily/weekly schedule assuring appropriate coverage during breaks and call outs. -Crosstrain Lobby Attendant and designated other ofr spot coverage and support. -Coordinating with Lobby Ambassador to assure proper daily coverage as required. -Responsible for attending Daily Stand Ups in accordance to established standards. Either in person or virtually. -Maintaining Lobby Standards as set forth in SOP’s. -Performs as the “on the floor” leader of the Lobby Host team. -Responsible to effectively communicate any account or location-specific details pertaining to Lobby Lead. -Actively participate in weekly/monthly meetings as needed. -Executes all duties of a Lobby Host and displays the standard by which their team should follow. -Acting as way-finders and hospitality services resource for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check in process or escorting them to their destination -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Communicating effectively with team members and passing on necessary information to colleagues that may arise. -Building and maintaining a relationship with tenants and repeat guests, enhancing their overall experience -Gaining an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Takes ownership of their assigned building location, activity engaging with all guests. -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency -Adhering to Hospitality signature look. -Ability to memorize FAQ‘s and speak knowledgeably about the building, surrounding areas, transportation, local restaurants, and Local ‘happenings’. -Other duties as assigned. Long Description Client Care: -Greeting all guests/ visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …” -Works closest with the Lobby Lead Manager and Local Community Manager Lead or other client contacts and building personnel, always ensuring smooth transitions at each stage of guest’s journey. Team Work and Communication: -Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communication. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Providing assistance according to business needs e.g. lunch cover, call-outs, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. Personal Presentation and Responsibilities: -Maintaining a professional, polite and considerate manner at all times. -Adhering to uniform and presentation standards as per the dress policy. Working Environment: -Maintain a clear, presentable working area at all times and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. -Monitor progress to ensure issues are promptly rectified. Escalate to your Supervisor as necessary. Physical Aspects of Position: -Constant standing and walking in the building lobby throughout shift -Frequent lifting and carrying up to 30lbs -Constant kneeling, pushing, pulling, lifting Policies and Procedures: -Adhere to the Company and the building’s policies and procedures. -Abide by all Security policies and procedures, including access restrictions, Fire and Life Safety information. Comply with the Reception and Concierge Services Standard Operating Procedures (SOP) Manual and keep up to date with new information issued. Familiarize yourself with the site-specific SOPs. Maintain SOPs as ‘living’ document KEY COMPETENCIES: -A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the Lobby Ambassador role. -The ability to work under pressure, prioritizing tasks, and juggling many tasks simultaneously, while constantly interacting with visitors in a public environment. -Excellent listening and oral communication skills. -Basic computer skills and knowledge of office technology / equipment. -Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical, and committed to maintaining a high degree of confidentiality. -A consistent professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. -Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1520033 Rapport a specialized division of FLIK Hospitality Group

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. * Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. * Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. * Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Porter Reports to Resident Manager/ Superintendent/ Assistant Superintendent Physical Requirements: Able to lift 50lbs, standing, walking, climbing stairs, operate required equipment such as mops, brooms, lawn equipment, buffing machines, electric powered tools, climbing ladders, operate elevators. General Responsibilities Perform adequate and efficient housekeeping duties to assure cleanliness of all building common areas, halls, basement, stairways, trash rooms and other public areas (bathrooms, office space, etc.) Specific Functions: • Sweep all public areas daily, • Wet mop public areas several time per week depending on usage and appearance, • Clean laundry rooms weekly, removing lint from dryers daily, • Clean interior and exterior light fixtures, • Clean mailboxes, common area wall, elevator walls, • Wash lobby windows and glass doors, • Remove graffiti inside and out, • Perform custodial and janitorial tasks including washing windows, stripping wax from floors, applying solvents and solutions, etc., • Assist tenants in moving in and out of building, • Pick up litter inside buildings and on grounds, • Sort recycling and put trash out for pick up, • Clean and disinfect trash room and garbage chute rooms., • Perform ground maintenance including litter removal, lawn mowing, raking and bagging, trimming shrubs and trees, removing of snow and ice, spreading salt, etc., • Report building damage and vandalism, unusual circumstances and unsafe conditions to Resident Manager/Superintendent/Assistant Superintendent., • And any other job duties that may be assigned.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description "ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? WE ARE LOOKING FOR KOREAN LANGUAGE SPEAKERS~!!! Shift Available: 9:00 PM to 1:00 AM Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ...peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). We cater to a distinctive clientele. We offer part-time positions! • Excellent advancement opportunities, • Paid Training, • Dynamic Workplace, • Voluntary dental, vision, Paid Parking and a matching 401k plan, • Amazon Incentives Basic Requirements: • At least 18yrs old, with a High School Diploma or G.E.D., • English and Korean Language proficiency required!, • Basic Math Skills: Adding, Subtracting, Division, and Multiplying, • Computer Literate, • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs, • Reading & comprehension of reference materials, instructions, policies & procedure, • Valid US work authorization, • Professional demeanor and exceptional presentation, • Flexible schedule & availability, • Background Check, Fingerprinting required You will also learn to perform the following functions throughout the course of your employment: • Learn behind-the-scenes workings of an international airport., • You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport., • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance., • Enjoy the opportunity to professionally interact with high-profile passengers. Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Company DescriptionLeading above the wing ground handling company with over 32 years in the BusinessLeading above the wing ground handling company with over 32 years in the Business

Job Description How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Newark Liberty International Airport (EWR). We cater to a distinctive clientele. We offer part-time and full-time positions. • Excellent advancement opportunities, • Paid Training, • Dynamic Workplace, • Medical benefits, • Voluntary dental, vision, and a matching 401k plan, • Amazon Incentives Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : • Learn behind-the-scene workings of an international airport., • You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport., • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance., • Enjoy the opportunity to professionally interact with high-profile passengers., • Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? • Eager to learn new skills, • Organized and logical thinker, • Make quick and rational decisions, • Problem Solving, • Ability to adapt quickly to unforeseen situations, • Effective communication skills and good listening skills, • Able to multi-task and carry out duties in a dynamic environment, • At least 18 years of age, high school graduate or G.E.D equivalent., • Eligible to work in the United States, • English proficient, other languages are a plus., • Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Required Training Required to study and successfully complete two weeks of paid training MUST HAVE RELIABLE TRANSPORTATION English Required. $20.50/hr plus $4.60 in Health Variance, Dental and Vision options, 401k, Amazon Incentives and Parking Company DescriptionLeading above the wing ground handling company with over 32 years in the BusinessLeading above the wing ground handling company with over 32 years in the Business

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 405 – 40-35B 21st Street, Long Island City, New York, 11101 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 40-35B 21st Street, Long Island City, New York, 11101 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 8:00 a.m. to 7:00 p.m. Tuesday, 8:00 a.m. to 7:00 p.m. Wednesday, 8:00 a.m. to 7:00 p.m. Thursday, 8:00 a.m. to 7:00 p.m. Friday, 8:00 a.m. to 7:00 p.m. Saturday, 9:00 a.m. to 6:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 8:00 a.m.- 7:00 p.m. Sunday through Saturday. Floating to nearby stores is required including Sundays. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-20-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent(Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. * Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. * Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. * Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description CSR - Part - Time Job Description PT CSR- Sun, Tues, Thurs, Fri, Sat 2:00 PM to 10:00 PM, Eng/Span - Floater Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 225– 2187 White Plains Bronx, New York, 10462 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 2187 White Plains Bronx, New York, 10462 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 6:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 9:00 p.m. Friday, 7:00 a.m. to 9:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work between 20 and 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is SThe specific shift needing coverage is 2:00 p.m. - 10:00 p.m. Tuesday, Thursday,Friday, Saturday, Sunday We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-05-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. .

Job Description Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 8:00 AM – 5:00 PM Make an Impact Behind the Scenes Are you detail-driven, service-oriented, and confident managing financial processes with precision? We're looking for a proactive Administrative Expense Clerk who thrives in a fast-paced, professional environment and takes pride in delivering exceptional service. In this role, you'll be the engine behind accurate expense management and seamless office operations — ensuring invoices are processed, payments are timely, travel is flawlessly coordinated, and internal teams receive best-in-class support. If you enjoy balancing numbers with customer service and organization with adaptability, this opportunity is for you. What You'll Do Finance and Expense Operations • Prepare, track, and reconcile expense reports and reimbursements in compliance with company policies, • Process check requests and accurately code, review, and verify vendor invoices, • Maintain and update vendor account records with precision, • Coordinate complex domestic and international travel arrangements in accordance with firm guidelines, • Provide comprehensive administrative support, including document management and correspondence, • Communicate schedule updates (absences, time-off, coverage changes) as required, • Deliver consistent 5-star customer service across all forms of communication, • Build strong internal relationships and maintain discretion with sensitive matters, • Strong written and verbal communication skills with a polished, professional demeanor, • Advanced organizational skills and the ability to manage multiple priorities independently, • Solid numerical aptitude and comfort working with financial documentation, • Proficiency in Microsoft Office Suite, • Calm, adaptable approach in fast-paced or high-demand environments, • High school diploma or equivalent required, • 2+ years of experience in expense processing, financial administration, or related office support preferred, • Ability to lift or move items up to 40–60 lbs. (with wheeled carts when applicable) This position plays a critical role in maintaining financial accuracy, operational efficiency, and an exceptional internal client experience. Your attention to detail and service mindset directly contribute to the professionalism and success of the organization. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Durst Organization is seeking a Porter for 20-30 Halletts Point, our residential property located in Astoria, Queens. Porter candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate will ensure that the lobby, entryways, common areas, hallways are clean, and well organized at all times. Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical and/or other building related emergencies. Schedule: Tuesday-Thursday 3pm-11:30pm and Sunday-Monday 11pm-7:30am Days Off: Friday& Saturday Salary range: $22.3319 - $29.7758 per hour. Responsibilities: • Adhere to the Durst Residential Standard Operating Procedures., • Maintain building grounds, amenity and common areas to highest standard of cleanliness, ensure trash rooms are clean and bins appropriately emptied., • Performs daily property maintenance and cleaning projects throughout the building as assigned., • Keep accurate and organized supplies and supply lists and recommend supply replenishment to supervisor when necessary., • Maintain excellent customer service relationship by adhering to TDO customer service standards., • Monitor contractors and vendors on site; keeping the building clean and organized is paramount., • Perform vacant unit upkeep, apt turnovers and make-readies upon vacancy and leasing., • Inspect the facility to ensure its adherence to safety, sanitary and security standards., • Emergency Response Team (Fire Brigade) – will assist and respond as needed during fire, non-fire, medical and/or other building related emergency events. Under the direction of the Incident Commander., • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity or public spaces and inform of an emergency event, • Coordinate assistance of special needs residents to ensure accountability and safe relocation during emergencies, • High School Diploma or equivalency preferred., • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response)., • Three plus years porter/handyperson experience. Hospitably or Residential industries preferred, • Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System (preferred)., • Candidate will be required to obtain Certificates within six months of hire., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 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Job DescriptionSalary: $64,405 - $68,619 About the organization Citizen Action is a statewide grassroots movement organization that fights for political, social, racial, economic and environmental justice. We work at the grassroots to give people a sense of their own power. We collaborate with organizations and coalitions in communities throughout New York to address critical issues at the local, state and federal levels. About the position Citizen Action is looking to add a Community Campaigns Organizer for Staten Island to our team. The Community Campaigns Organizer will work directly with community members to basebuild and expand organizational membership through the lens of organizational issue based campaigns. This position will report to the Political Director. Skills/Qualifications: • A minimum of 3 years of organizing experience, with at least 2 of the 3 years experience in a paid, professional role, preference for candidates with experience working on issue campaigns and/or electoral campaigns, • A minimum of 1 year of experience planning and utilizing basebuilding tactics such as phone banking, door canvassing, tabling, facilitation of workshops and meetings, and other such skill areas, • A minimum of 1 year of experience planning and utilizing issue campaign tactics such event planning, lobby meetings, and other such skill areas, • Willingness to learn and effectively use the organizations training methodology - demonstrating the skill, doing shoulder-to-shoulder work with member leaders, tracking/analyzing results, and providing effective feedback., • Commitment to track the progress of basebuilding and outreach work through the use of organizational data systems in order to assess success, • Familiar with Google Drive and Zoom. Preferred experience with VAN, Scale to Win, Mobilize, and Action Network, and a willingness to learn outreach tools., • Displays cultural competency and has a proven ability to connect and relate to people from a wide variety of diverse backgrounds., • Ability to be flexible with work planning and priority setting in order to meet the needs of the organization and the local community, • Ability to work evenings and weekends, • Ability to travel for work commitments What youll do and the impact you'll make • Base Building/Outreach/Recruitment Recruit organizational members. Use campaign issues and electoral campaigns to grow our organization through outreach strategies that grow the dedicated base of volunteers. Develops and employs strategic campaigns at the local level that connect to the statewide priorities of the organization. Create and implement an outreach and recruitment plan to grow our membership base for chapter meetings, committee meetings, mobilization efforts, and campaign tactics. Use organizing tactics such as 1:1s, phone banking, text banking, tabling, and door canvassing in order to grow chapter members. Lead outreach events with members. Focus will be on outreach to directly impacted individuals who can share the stories that amplify the need for change in our issue campaigns., • Leadership Development: Train volunteers and members in strategic education and leadership skills such as strategy development, event planning, media interaction, storytelling, and other areas that build capacity for basebuilding and absorption of new membership in regions. Ensure that leaders in the community have a role and develop their skills in organizing for social change., • Administrative - Manage data requirements, such as entering 1:1s, volunteer activities, turnout, volunteer profiles, and other information into organizational systems.. Work with the Canvass and Mobilization Director to create recruitment phone banks, canvass lists, outreach and recruitment scripts, and other such needs, • Legislative Work to create outreach strategies based on legislative campaigns that demonstrate an understanding of the political profiles of elected officials in regions., • Campaigns - As appropriate, work with staff and members to identify, plan, and execute local campaigns that connect to and benefit the statewide and Federal issue campaign work., • Electoral: Recruit members and leaders to be a part of organizational leadership structures and help identify members to run for political office., • Communications Create content and collect stories for weekly emails, social media, and other communications opportunities, and work with Communications staff to implement campaigns strategies such as letters to the editor, op-eds, and other communications tactics, • Other duties assigned by your supervisor. Preferred: • Able to speak Spanish fluently. Supervisory Responsibility: • This is not a supervisory role. Location This position is a hybrid of remote and in-person. This position reports to the Staten Island office. In-person participation in meetings and events will be required at different locations. Periodic travel across New York State is required. Travel may be required outside of New York State. Travel may include multiple day trips and over weekends. Our Benefits • Working collaboratively in an organization at the forefront of building power across NYS, • Competitive salary, • 100% paid employee monthly medical and vision premiums, • Access to mental health and dental plans, • 401(k) retirement plan, • Monthly cell phone stipend, • Generous paid holidays, vacation time, and paid sick leave, • Organization shutdown weeks in July and December, and Summer Fridays Please note, all benefits are subject to change. Salary: $64,405 - $68,619 Union Affiliation Citizen Action is proud to be a unionized workplace in partnership with Worker Action. This position is a bargaining unit position. Equal Opportunity Employer Citizen Action of NY and The Public Policy and Education Fund are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the most passionate people who want to join our team. People of color are strongly encouraged to apply. Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please let us know if you need assistance participating in the interview process.

Job Description Job Description PT CSR- Sun, Mon, Tues, Weds. Thrus, Fri, Sat, Eng/Span - Floater Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 204- 159 East 170th Street. Bronx New York 10452, Floating Store(s): 207- 269 East Tremont Ave. Bronx, New York, New York 10457, 227- 2441 Jerome Ave. Bronx, New York, 10468 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 159 East 170th Street. Bronx New York 10452 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 7:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 9:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work between 35 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Sunday 8:30 a.m. to 7:30 p.m., Monday 12:00 p.m. to 9:30 p.m., Tuesday 12:00 p.m. to 9:30 p.m. Wednesday. 12:00 p.m. to 9:30 p.m., Thursday 12:00 p.m. to 9:30 p.m., Friday 12:00 p.m. to 9:30 p.m., Saturday 7:30 a.m. to 7:30 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-05-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 132 – 5215 Fourth Avenue Brooklyn, NY 11220. Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 5215 Fourth Avenue Brooklyn, NY 11220 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 8:00 p.m. Monday, 8:00 a.m. to 9:00 p.m. Tuesday, 8:00 a.m. to 9:00 p.m. Wednesday, 8:00 a.m. to 9:00 p.m. Thursday, 7:00 a.m. to 10:00 p.m. Friday, 7:00 a.m. to 11:00 p.m. Saturday, 7:00 a.m. to 8:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 1 p.m. and 11 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-05-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States.Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we se

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