Manager, Nationwide Peer-to-Peer Programs (Remote)
hace 9 días
Princeton
Job DescriptionAutism Speaks is seeking a Manager, Nationwide Peer-to-Peer Programs to lead the execution of their TeamUp runDisney portfolio and support select TeamUp events. This role is accountable for achieving fundraising revenue goals, delivering high-quality participant experience, and ensuring consistent, well-coordinated event execution, including program components. The manager provides hands-on fundraising coaching, delivers tools and resources to support participant success and growth, tracks and reports on performance, and supports on-site event execution. Attendance and on-site participation at runDisney endurance events and designated TeamUp events is an essential function of this role. This position requires travel, extended on-site presence during multi-day events, direct participant interaction, and physical event-day support. This role is part of a collaborative, growing program and requires flexibility to pitch in across TeamUp and other peer‑to‑peer events as needed. Key Responsibilities • Serve as the primary on-site event lead for runDisney endurance events., • Manage end-to-end planning and execution of runDisney events (typically four annually), ensuring fundraising targets, timelines, and participant satisfaction goals are met., • Oversee event-related communications, engagement tools, and participant journeys for runDisney events to drive recruitment, retention, and fundraising performance., • Serve as on-site supporting staff for key TeamUp events and other peer to peer events as needed, providing in-person operational and participant support to the designated event lead to achieve event goals., • Deliver high-quality customer service by coaching and engaging a large portfolio of fundraising participants and volunteers across all stages of the fundraising lifecycle using phone, email, newsletters, virtual meetings, and social media., • Monitor performance against established revenue and participation goals (including an annual fundraising target of approximately $430,000 for the runDisney portfolio), and develop reports to track progress, identify trends, and surface risks or growth opportunities., • Support the Senior Manager in day-to-day operations and execution of strategic fundraising plans across TeamUp and other P2P initiatives., • Serve as a power user of fundraising platforms, ensuring effective utilization, data accuracy, and reporting integrity., • Oversee program timelines, communications, and engagement tools to recruit, train, and motivate participants to increase revenue for runDisney Events., • In partnership with Senior Manager, lead social media and digital engagement efforts related to all TeamUp events to increase visibility and fundraising performance., • Proactively identify, escalate, and resolve issues impacting participant experience or program performance., • Collaborate cross-functionally with marketing, digital, web, and donor support teams to ensure consistent messaging and efficient operations for all events., • Manage a shared or vanity inbox and deliver responsive, high-quality customer service.(The responsibilities listed above are representative and not all inclusive. Other duties may be assigned by supervisor/s. As outlined in your performance goal setting forms, you will be responsible for achieving the goals provided by and agreed upon with your manager.) Position Requirements Education Bachelor’s degree or equivalent combination of education and experience. Experience • 5 years of experience in fundraising and working with volunteers or participants, preferably within peer-to-peer and/or endurance-based fundraising programs.Skills and Knowledge, • Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously, • Proven ability to deliver high-quality customer service and participant support., • Strong analytical and critical-thinking skills to identify challenges and implement effective solutions., • Excellent written, verbal, and presentation communication skills, • Intermediate proficiency with Microsoft Office 365, • Working knowledge of fundraising platforms and systems; experience with GoFundMe Pro/Classy preferred., • Experience with CRM and fundraising databases; Stratus Live preferred., • Demonstrated passion for mission-driven work.Physical & Work Environment Requirements, • Willingness to work evenings and weekends as needed to support programs and events., • This role includes travel primarily related to events (approximately 30%), which at times involves overnight stays; occasional travel for team meetings may also occur., • Event days include setting up and moving materials as well as being actively engaged on‑site for prolonged periods, • Team Up event sites require moving between start areas, finish areas, and other event locations over distances of up to approximately one mile depending on the event., • Regular use of a computer for extended periods of time.CORE COMPETENCIES:, • Building Collaborative Relationships, • Professional Behavior, • Results Driven, • Customer Orientation You are responsible for protecting the confidentiality, integrity, and availability of all Autism Speaks data and information. Autism Speaks is proud to be an Equal Opportunity Employer and is committed to fostering a diverse, multicultural, and inclusive workplace. We recruit, evaluate, employ, and promote candidates without regard to race, color, religion, age, gender identity or expression, protected veteran or military status, disability or other legally protected status. Qualified individuals with disabilities are encouraged to apply for job openings. Reasonable accommodations will be provided. All qualified applicants are encouraged to apply. About Autism Speaks: At Autism Speaks, our mission is to promote solutions, across the spectrum and throughout the life span, for the needs of people with autism and their families. We do this through advocacy and support; increasing understanding and acceptance of people with autism spectrum disorder; and advancing research into causes and better interventions for autism spectrum disorder and related conditions. Together with our broad and diverse community, we strive every day to achieve our vision of a world where all people with autism can reach their full potential. This mission and vision drive every member of our staff; our employees are inspired, energized and motivated by the impact we can collectively have on behalf of the autism community. Autism Speaks celebrates every success achieved to create a kinder, more inclusive world for people with autism, and we work collaboratively across departments to find solutions that will do the most good for the most people. Just as we strive to enhance lives today and accelerate a spectrum of solutions for tomorrow for people on the spectrum, we also aim to enhance the lives of our dedicated employees, through thick and thin. Salary & Benefits: Autism Speaks offers a competitive compensation, benefit and vacation package. We also provide flex work hours, weekly training sessions, tuition reimbursement and summer bonus Fridays in addition to a creative, innovative, collaborative, inclusive, kind and fun work environment. For consideration, please forward your resume and cover letter. Autism Speaks is an employer that participates in E-Verify Salary range is $60,000-$70,000, depending on candidate’s relevant years of experience. Powered by JazzHR ojxHWe9iBr
