Restaurant General Manager
5 days ago
OCEANSIDE
About Us Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience. At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home. As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat. About the role As the General Manager of a Wonder restaurant, you'll lead day-to-day operations, ensuring exceptional service and driving business growth. Your key responsibilities include managing operations to achieve results, prioritizing food safety and team member safety, and providing best-in-class customer service. With your people-centric leadership, you'll create an outstanding dining experience while contributing to the success of your restaurant. Responsibilities Manage Operations and Drive Results • Lead, engage, and motivate a team of hourly restaurant team members, as well as supporting management staff, • Recruit, onboard, and train top-tier talent for your restaurant, • Manage P&L to meet operational goals and adhere to the budget, • Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes, • Demonstrate effective floor management by optimizing staff deployment for maximum efficiency, • Address performance issues promptly and respectfully through coaching, counseling, and conflict resolution, • Drive restaurant sales and service efficiency by resolving operational obstacles, • Prioritize team member safety through clear communication and leading by example, • Ensure all team members deliver excellent customer service, • Monitor team performance from the customer's perspective and acknowledge outstanding performance, • At least three years of General Manager or similar leadership role experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant, • Demonstrated ability to effectively manage and develop teams of 15+ members, per shift, • Experience managing operations of a restaurant including food waste and cost, labor, and P&L reporting, • The ability to take in many variables to find the best solution to a problem, • Ability to lead and motivate a team in a fast-paced environment, • Attention to detail and a strong drive for efficiency and accuracy, • Demonstrates professionalism and adheres to policies and procedures, • Exhibits effective verbal and written communication skills, • Must be 21 years old and legally authorized to work in the US, • Must be able to lift 50 pounds, • Must be able to stand for a full shift while working, • Must have open availability, including night and weekend availability Role Details • Salary Range: $91500 per year - $105000 per year, • Location: OCEANSIDE, New York Benefits • Medical, Dental, and Vision Insurance, • 100% employer-paid Life Insurance, • 401(k) Retirement Plan, • Employer match for Health Savings Account (HSA), • Learning and Development opportunities to advance your career, • Employee Stock #WonderAC1 An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: • The candidate’s ability to perform the tasks in the available job role., • The candidate's self-rated skill proficiency. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
