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Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) You will sit at the intersection of provider operations, payments infrastructure, payer integrations, and partner relationships, from provider payment workflows and payment reconciliation to claims submission, 835 remittance processing, payer integrations that connect Maven's financial infrastructure to health plan partners, and clinic portal enhancements that make Maven turnkey for fertility networks and clinic partnerships. This role spans technical depth and financial accountability. Maven processes significant payment volume through systems that require audit-ready accuracy and transparency. You will own the transition from manual to programmatic payment reconciliation, drive claims-based billing readiness (including care management fees as claims, gating significant revenue), ensure payer integrations scale reliably, and build the clinic experience that gives partners real-time visibility into claims status, payments, and reconciliation. You'll work in close coordination with a peer PM who owns the member-side benefits platform, AI-driven adjudication, and the core ledger migration. Clear scope boundaries matter: you own provider-side, clinic-facing, reconciliation, claims billing, and payer integration surfaces. Together you'll ensure Maven's financial infrastructure evolves coherently. You'll partner with engineering, operations, finance, treasury, clinic partnerships, payer partnerships, and analytics to build systems that reduce manual effort, improve accuracy, and make Maven easy for providers, clinics, and payers to work with. AI is central to how you build and what you build, from automating reconciliation and anomaly detection to powering intelligent provider-facing tools. This is an Individual Contributor (IC) role focused on strong execution, cross-functional partnership, and driving outcomes through influence. As Senior Product Manager, Payments, Claims, Payer Integrations & Clinic Experience at Maven, you will: • Own the payments and clinic experience product area: provider payment workflows, payment reconciliation, clinic portal enhancements, claims acceptance from clinic partners, 835 remittance generation, and provider-facing financial operations, • Own payment reconciliation end-to-end: bank file ingestion, automated matching of payer payments to adjudicated claims, exception handling, and downstream billing triggers. Drive the transition from manual to programmatic reconciliation at significant volume, • Own claims-based billing: claim generation, submission, remittance processing, payer claim lifecycle management, and CMAC (care management fees as claims) operational readiness, with specific payer pilot and rollout timelines, • Own and evolve payer integration touchpoints adjacent to claims and payments, including coordination of benefits (COB), insurance discovery, and payer channels, partnering with Benefits & Payments and Eligibility teams, • Build and improve the clinic portal experience, ensuring clinic partners have visibility into claims status, payments, and reconciliation without manual intervention or escalation, • Drive AI integration into payment and claims workflows, automating reconciliation, anomaly detection, and reducing manual operational burden, • Build operational visibility: ensure payment status, claims processing, reconciliation outcomes, and remittance data are instrumented, logged, and accessible to ops teams without engineering intervention, • Translate complex payment, claims, and remittance requirements (EDI 835, provider payment terms, reconciliation rules) into clear product requirements and scalable system designs, • Partner with finance and treasury teams on payment accuracy, audit readiness, and financial reconciliation, • Coordinate with the Benefits & Payments PM on shared infrastructure, ensuring provider-side and member-side payment systems evolve coherently during a major platform migrationWe're looking for you to bring:, • 5+ years of Product Management experience, with hands-on ownership of products involving payments, claims processing, payment reconciliation, or financial operations in a healthcare or fintech context. Healthcare experience strongly preferred, • Direct experience with provider payment systems, claims processing, remittance (835s), or payment reconciliation, matching payments to claims, bank file processing, or financial operations where accuracy and auditability are non-negotiable, • Experience managing financial systems at scale where errors have real dollar consequences, including building for audit readiness and financial transparency, • Comfort working with technical integration challenges, APIs, EDI formats, payment processing systems, cross-system reconciliation, and communicating clearly with engineering and operations partners, • Experience with payer-facing integrations, health plan data exchanges, coordination of benefits, or payer contracting workflows is a plus, • Experience building or improving B2B-facing portals, partner tools, or operational dashboards that serve external users (providers, clinics, partners), • Strong operational instincts. You understand that payment accuracy, timeliness, and transparency are table stakes for partner trust, and you build systems that surface problems before they become escalations, • Experience partnering with finance, treasury, or payment integrity teams on reconciliation, audit, or compliance, • Excited about AI as both a product capability and a development accelerator. You use AI tools in your own work and think about how AI changes the products you build New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Strategic Finance Associate at Maven, you will: • Become an expert on the underlying data architecture supporting Maven's revenue forecasting and identify ways to automate and optimize our models, • Synthesize data from finance, operations, growth, and clinical functions into unified dashboards and insights that drive strategic decisions., • Streamline reporting and insights delivery; Partner with Client Success and Payer Growth to automate external reporting, ensuring consistent, transparent, and data-backed financial narratives., • 2-3 years of experience in investment banking, consulting, business operations, or as a financial manager at a fast-paced, high-growth startup, • Strong quantitative mindset with expertise in financial modeling, systems design, and process automation., • Comfort working with large, complex datasets and integrating tools such as Looker, SQL, Python, or AI/ML frameworks to derive insights., • Highly self-motivated, with the ability to run against problems with little direction, experience knowing when and how to escalate effectively, • Excellent written, verbal, and interpersonal communication skills, • Superior story-telling and data visualization capabilities, • A track record of thriving in fast paced environments, • Proven ability to build strong cross-functional relationships and manage complex projects across multiple teams, • High energy, high integrity leadership style with a positive outlook, collaborative mindset and entrepreneurial spirit, • Healthcare experience, ideally within early stage, high growth SaaS or subscription-based business models This role requires active work authorization in the US and we are looking for individuals to be based in NYC or SF. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) You will leverage strong analytical, problem-solving, and project management skills to enhance executive decision-making and translate strategy into action. This role requires exceptional judgment and soft influence: you will work across teams and senior stakeholders without direct authority, aligning priorities, driving follow-through, and ensuring the organization is operating at a high bar. As the Chief of Staff, Product & Operations, you will: • Own the Product, Operations, and Marketing Operating System: Lead roadmapping, OKR processes, KPI tracking, and executive updates. Ensure teams are aligned on priorities and operating with discipline and accountability. Spearhead internal communication of roadmap and product progress with cross-functional stakeholders., • Drive Strategic Analysis & Opportunity Sizing: Conduct market research and financial modeling to inform Product, Operations, Marketing, and business priorities. Partner with executive leadership to shape long-term growth and expansion strategy., • Elevate Organizational Effectiveness: Identify gaps in process, decision-making, and communication. Implement scalable improvements that increase velocity, transparency, and impact across teams., • Lead Special Projects: Take on high-priority, ambiguous initiatives on behalf of the CPO/COO as business needs evolve. Step in to diagnose complex problems, develop recommendations, and drive execution against time-sensitive or strategically critical workstreams. We're looking for you to bring: • 5-7 years of experience at top tier consulting, investment banking or related fields., • Exceptional analytical and problem-solving paired with world class modeling skills. You have extremely high proficiency with excel and ideally have the ability to independently build and optimize complex financial and business models., • Proven ability to drive initiatives from concept to execution in a fast-paced environment. This role is only open to candidates in the NYC-metropolitan area and will require you to be in-office for 3 days each week (Tuesday, Wednesday, Thursday). While flexibility will always be core to Maven's policies, we also believe in the power of in-person connection. Our hybrid work policy was created with both principles in mind. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As an Clinical Outcomes Analyst at Maven, you will: • Help design rigorous retrospective and prospective analysis plans to evaluate Maven's impact on health outcomes and ROI, • Quantitatively analyze data for projects assessing Maven's influence on health outcomes, healthcare experience, and ROI using statistical analysis software, • Extract insights on a diverse set of clinical and operational outcomes on our internal data platform in Looker / SQL, • Participate in retrospective evaluations of Maven's impact for existing clients, including analysis of healthcare claims and self-reported platform data, study design, and communication of results in Powerpoint and / or Word, • Collaborate with the Product team on analyses to inform clinical programming and product design, • Perform market research to help Maven build internal analytics capabilities or evaluate potential partnerships, • A bachelor's degree with 2-3 years of healthcare‑industry or consulting experience or a master's or PhD in a relevant field, • Experience working with and manipulating healthcare claims (medical & Rx) to answer complex questions about outcomes and utilization patterns, • Comfort with rapid, accurate data exploration, in SQL / Looker., • Strong ability to use and curiosity regarding AI and how it can be used to make our work faster and Maven's product better for our members, • A profile that balances technical abilities to answer questions through data manipulation and strong written and verbal communication skills, including "translation" with team members and clients of varying technical abilities, • A sense of flexibility and prioritization in juggling both long-term, strategic projects and ad hoc, urgent requests as needed in a fast-paced startup environment, • Solid SQL or Python for large‑scale data analysis, with a bonus of R for heavier statistics, • Data‑visualization tools (Looker a plus), • Experience in client-facing or external stakeholder-facing roles, • Comfort with presenting results in an external facing setting (e.g., client meetings, scientific forums, etc.), • Financial modeling and/or applied statistics, • Familiarity with industry financial models (e.g., PMPM, risk adjustment, HEDIS/Stars), • Familiarity with value‑based‑care payment models (bundles, shared savings) This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way. Day to day, you will: • Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs., • Define how AI should behave in high-stakes women's and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions., • Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups., • Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, progressive disclosure, that become the standard across Maven's design system., • Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams., • Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems., • AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle., • Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context., • Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints., • Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction., • Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority., • Deeply empathetic toward members navigating family building journeys like fertility and pregnancy, spaces that can be emotionally intense, medically complex, and often uncertain., • AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking., • Experience in healthcare, health tech, or regulated domains., • Background working with ML and AI teams on model-driven products. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) You will collaborate closely with Enterprise Technology, Information Technology, Security, Engineering, Data, People, and Finance teams to understand business requirements, translate them into technical specifications, and deliver integrations that enhance productivity, reduce manual work, and improve system accuracy. This role is ideal for someone who enjoys solving complex systems challenges, designing clean integration architectures, and building automation that scales As Staff Integrations Engineer (Enterprise Technology) at Maven, you will: • Design, build, and maintain and own integrations between enterprise SaaS systems, internal tools, identity platforms, and data services., • Cross functionally work with technical and non-technical partners driving projects, gathering requirements, system mapping creating, data validation, gathering buy-in and approval, stakeholder management., • Develop and own workflows, automation, and orchestration logic to streamline processes such as user lifecycle management, access provisioning, data synchronization, and operational workflows., • Evaluate integration approaches (API-based, event-driven, middleware, automation platforms, ETL/ELT) and select the right solution based on requirements for reliability, performance, and security., • Collaborate with IT, Product, and Engineering teams to define technical requirements, validate solution designs, and support high-quality delivery., • Troubleshoot integration failures, performance bottlenecks, and data inconsistencies, driving root-cause analysis and long-term fixes., • Create and maintain detailed documentation, including sequence diagrams, data flow diagrams, integration runbooks, and error-handling frameworks., • Work closely with Security to ensure integrations follow best practices for authentication, authorization, data minimization, and auditability., • Implement automation frameworks to improve provisioning, configuration management, lifecycle management, and endpoint operations., • Maintain architectural documentation including system diagrams, data flow models, configuration standards, and API specifications., • Support incident response and troubleshooting efforts as a senior escalation point for complex technical issues across enterprise systems., • 6–10+ years of experience building integrations or automation in enterprise environments, preferably within high-growth SaaS or cloud-native organizations., • Deep experience with Workato or other integration/automation platforms like Snaplogic or Boomi., • Deep experience with Okta or other Identity and Access Management products like OneLogic, JumpCloud., • Experience in other integration platforms such as BetterCloud or Zapier is a plus., • Solid understanding of enterprise SaaS ecosystems such as Google Workspace, Jamf, Atlassian, Slack., • Experience working with HRIS/Finance/CRM tools such as ADP and Salesforce., • Strong proficiency with APIs, webhooks, authentication standards (OAuth, SAML, SCIM), and event-driven or message-based architectures., • Experience developing integrations using languages such as Python, TypeScript/JavaScript, or similar., • Strong debugging, testing, and observability skills in production integration environments., • Experience designing fault-tolerant and scalable automation workflows with clear error handling and monitoring., • Excellent communication skills with the ability to explain technical topics to both technical and non-technical audiences. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Senior Analyst, Payments Integrity & QA at Maven, you will: • Conduct complex, data-driven quality assurance audits on internal payment transactions to ensure 100% adherence to Maven's policies and regulatory requirements., • Support external client audits; gathering requested documentation, validating data accuracy, and ensuring all evidence is prepared to present to clients or auditors., • Go beyond identifying errors by performing deep-dive investigations into why payment discrepancies occur, whether due to system logic, configuration gaps, or manual processing errors., • Track audit findings and translate raw data into actionable insights and dashboards that highlight trends for the broader Operations and Product/Engineering teams., • 4+ years of experience in healthcare claims, payment integrity, or financial auditing., • Strong understanding of payment cycles, claims adjudication, or billing integrity; experience with external client-facing audits is a major plus., • Experience using data and analytics tools (e.g., Looker) to identify patterns and drive business judgment., • An uncompromising eye for detail and the ability to manage multiple high-priority audit workstreams simultaneously., • A proactive mindset, you don't just find problems; you come to the table with proposed solutions and process fixes. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) We're looking for a strategic narrative leader to own and evolve Maven's go-to-market narrative across B2B and D2C. This role will shape how we communicate the value of Maven's end-to-end women's and family health platform to employers, health plans, consultants, and to members navigating some of life's most important healthcare decisions. This is not a traditional product or content marketing role. You will define the core company-level narrative frameworks that anchor our go-to-market efforts, ensuring that narrative is expressed consistently across key touchpoints, including corporate pitch decks, landing pages, and campaign materials. Your job is to ensure one coherent company-level narrative across enterprise sales, enrollment marketing, and new product launches, as well as support brand campaigns and major company moments with the rest of the brand and communications team. The right candidate understands how to bridge audiences and tell compelling stories grounded in data. You can articulate financial impact and outcomes to executive buyers while also communicating trust, empathy, and clarity to members. You know how to translate clinical rigor and complex care models into language that resonates with both enterprise decision-makers and everyday members. You will report to the Chief Brand and Communications Officer and partner closely with Product Marketing, Growth, Brand, Clinical, and Product teams to ensure clarity, consistency, and conviction in how Maven communicates our impact. As a Director of GTM Narrative at Maven, you will: • Define and evolve Maven's main narrative across B2B and D2C, ensuring one coherent story that connects employer value and member experience, • Shape the overarching narrative for major company moments (e.g., new product launches, strategic partnerships, and other defining company moments), • Own the primary corporate pitch deck and ensure it reflects the latest product strategy, clinical evidence, and market differentiation., • Develop high-impact written content that advances Maven's market story across both enterprise and consumer audiences, • Partner with Product Marketing to ensure product positioning fits within a cohesive company narrative, • Collaborate with Marketing and Brand to ensure campaign messaging reflects approved narrative frameworks while preserving speed and performance, • Translate clinical research, outcomes data, and product capabilities into credible stories that resonate with executive buyers and members alike, • Establish and maintain a narrative framework, including messaging hierarchy and core value propositions, • Partner with Growth and field teams to understand what resonates in buyer and member conversations and refine the narrative accordinglyYou May Be a Good Fit If You, • Have 10+ years of experience shaping narrative or messaging at a high-growth technology, healthcare, or consumer-facing company, • Have experience bridging enterprise and consumer audiences within the same organization, • Are an exceptional writer who can articulate financial impact to executive stakeholders while expressing clinical rigor and empathy to members, • Can make compelling decks with tight narrative logic, • Craft clear, opinionated narratives grounded in data and customer insight, • Use AI and emerging technologies to accelerate research, refine ideas, and scale narrative development without compromising rigor or clarity, • Have partnered closely with Product Marketing, Growth, and Brand teams, • Thrive in fast-moving environments and can build narrative systems from the ground up, • Experience in health-tech or other regulated industries, • Background in management consulting, • Background in journalism or editorial leadership combined with in-house operating experience, • Experience building narrative functions within a scaling organization, • Experience supporting both enterprise sales and consumer growth marketing, • Track record of messaging work that influenced both revenue outcomes and brand perception, • Storytelling = company-level narrative + B2B campaign content, • PMM = product-level positioning + + competitive + claims At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way. As a Staff Product Designer at Maven, you will: • Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs., • Define how AI should behave in high-stakes women's and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions., • Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups., • Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, and progressive disclosure that become the standard across Maven's design system., • Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams., • Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems., • AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle., • Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context., • Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints., • Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction., • Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority., • Mobile and web: Experience designing for mobile applications and responsive web., • Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program., • Deeply empathetic toward members navigating family building journeys like fertility and pregnancy, spaces that can be emotionally intense, medically complex, and often uncertain., • AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking., • Experience in healthcare, health tech, or regulated domains., • Background working with ML and AI teams on model-driven products. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) You will partner with clinical, engineering, design, operations, and data leaders to deeply understand clinician and care team needs, translate them into high-impact product work, and deliver iteratively in a complex, fast-moving environment. You will enable care teams to deliver their best work — with AI top of mind in both how you build and what you build. From provider workflows and prescribing safety to care coordination and structured clinical data, you'll be building the platform that makes Maven's human × AI care model possible. This is an Individual Contributor (IC) role focused on strong execution, cross-functional partnership, and driving outcomes through influence, not direct people management. While there is no management component in the immediate future, future growth opportunities, including coaching and potentially managing others, will certainly arise. As Senior Product Manager, Care Delivery at Maven, you will: • Deeply understand Maven's clinical workflows, care team operations, and provider needs — identify and prioritize opportunities across prescribing, care coordination, documentation, and operational tooling, • Partner with clinical, engineering, design, and operations leaders to define solutions and deliver prioritized work iteratively, • Own and drive product execution: translate needs into clear requirements, lead sprint rituals, and ship high-quality work on time, • Partner in shaping the care delivery product strategy and roadmap in alignment with Maven's AI-first vision and company OKRs, • Drive AI integration into care workflows — ensuring every capability ships with intelligence that helps providers and care teams work at the top of their license, • Use data, clinical evidence, user research, and operational signals to inform prioritization, tradeoffs, and roadmap decisions, • Act as a product advocate across the organization — communicating clearly, leading demos, and aligning stakeholders around shared outcomesWe're looking for you to bring:, • 5+ years of Product Management experience building complex products in healthcare or care delivery — experience with clinical workflows, EHR integration, or provider-facing tools strongly preferred, • Proven ability to deliver and iterate on products in scrappy, fast-changing environments where ambiguity is the norm, • Experience partnering deeply with clinical teams, operations, and engineering to ship clinical products that work for real users, • Comfort diving into technical problems — APIs, cross-system workflows, data models — and communicating clearly across disciplines, • Strong product judgment and analytical rigor, with the ability to ground decisions in data, operational constraints, and clinical impact, • Excited about AI as both a product capability and a development accelerator — you use AI tools in your own work and think about how AI changes the products you build New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a staff level software engineer at Maven Clinic, you will be responsible for driving the technical vision and roadmap for our Platform and Product Teams. You will lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing opportunities in our product and platform systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards. As a Staff Software Engineer at Maven, you will: • Lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing needs of Maven's platform and backend teams., • Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems., • Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles., • Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards., • Mentor and guide and mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement., • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience., • Minimum of 8 years of experience in backend development and platform architecture, with a proven track record of building highly scalable, performant, and reliable systems., • Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration., • Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures., • Proficiency in multiple programming languages (Java, Python, Go, etc.), • Experience building distributed systems with microservices and relational and nosql databases., • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment. The salary range for this role is $225,000 - $260,000 per year. You may also be entitled to receive a bonus, equity, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) What you'll do: • Developing and implementing responsive, accessible, and optimized web or mobile applications using HTML, CSS, JavaScript, TypeScript, React and other relevant frontend technologies., • Use Node.js to support front-end architecture, tooling, and server-side rendering for scalable web applications., • Working with backend developers to integrate frontend components with backend APIs and services., • Collaborating with product managers, designers, and other stakeholders to understand user needs and requirements and translate them into technical specifications., • Working with backend developers to integrate frontend components with backend APIs and services., • Ensuring the security, scalability, and performance of the frontend applications., • Testing and debugging the frontend code to ensure high-quality standards and fix any issues that arise., • Participating in code reviews, pair programming, and other collaborative activities to ensure code quality and knowledge sharing., • Maintaining code documentation and contributing to the company's knowledge base., • 5+ years of professional experience in frontend web development., • Strong proficiency in HTML, CSS, JavaScript, TypeScript, and one or more modern JavaScript frameworks such as React, or Vue.js., • Experience with responsive design and mobile-first development., • Experience with web performance optimization and web accessibility., • Experience with unit testing tools like jest and automated testing frameworks like selenium or cypress., • Proficiency in version control tools such as Git., • Experience working in Agile development environments. For candidates in NYC, CA or CO, the salary range for this role is $195,000 - $300,000 per year. You may also receive a bonus, stock options, and benefits. Individual pay decisions are based on several factors, including qualifications, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role reports to the Head of Member Comms & Content and is ideal for someone who thrives in complexity, enjoys building systems that scale, and can translate Product and Clinical priorities into high-impact member experiences. As a Braze Lifecycle Manager at Maven, you will: • Own lifecycle operations & systems, • Lead end-to-end execution and optimization of lifecycle journeys across email, push, and in-app modal, • Act as the primary owner of Braze, including segmentation, personalization, QA, scheduling, and performance tracking, • Maintain lifecycle hygiene, orchestration logic, and system integrity across journeys, • Build an AI-native lifecycle engine, • Identify and implement opportunities for AI-driven personalization, automation, and journey optimization, • Partner with Data and Product to evolve toward trigger-based, adaptive, and predictive lifecycle systems, • Reduce manual execution through scalable workflows, templates, and automation frameworks, • Drive intake, prioritization, and operational excellence, • Manage intake across Product, Clinical, Marketing, and other stakeholders, • Own ticketing, prioritization, and execution workflows (e.g., Jira), ensuring clear timelines and delivery, • Serve as the connective tissue between strategy and execution, • Deeply partner with Product, • Translate product features, launches, and clinical protocols into lifecycle strategies that drive adoption and behavior change, • Embed lifecycle thinking into the product development process, • Ensure communications are tightly aligned with in-product experiences, • Drive engagement, retention, and behavior change, • Lead initiatives to improve activation, retention, re-engagement, and program enrollment, • Identify gaps and drop-offs in the member journey and deploy targeted interventions, • Support clinical goals (e.g., adherence, care plan completion) through lifecycle touchpoints, • Lead with data and experimentation, • Use analytics to identify performance gaps and opportunities, • Design and execute A/B tests and continuous experimentation, • Report on lifecycle performance and impact across key business and clinical metrics, • Ensure quality and member experience excellence, • Uphold a high bar for quality across all communications (brand, accessibility, tone, inclusivity), • Ensure consistency across channels and programs, • 3-5 years in lifecycle marketing, CRM, member or product communications, • Deep experience with Braze, including segmentation and personalization, • Proven success driving engagement, retention, and behavior change through lifecycle channels, • Operational & systems mindset, • Strong experience managing complex, cross-channel lifecycle systems, • Exceptional project management and stakeholder coordination skills, • Ability to manage intake across multiple teams while driving strategic priorities, • Comfort with analytics, reporting, and experimentation frameworks, • Ability to translate data into actionable insights and optimizations, • Curiosity and hands-on experience with AI tools, automation, or scalable content systems, • Interest in building AI-native lifecycle strategies (e.g., dynamic personalization, predictive triggers), • Experience working closely with Product, Engineering, or Clinical teams, • Experience in healthcare, digital health, or behavior change products, • Familiarity with clinical engagement or care journeys This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) We're looking for someone who has built consumer growth engines from scratch, knows what DTC health looks like at scale, and can bring that playbook to a category where trust and outcomes are critical. Perhaps you're a former founder, generalist growth hacker, or just a growth-obsessed operator who takes extreme ownership and thoughtful risks to find novel, creative growth channels that have massive impact. As the Director of Growth, Consumer at Maven, you will: Acquisition • Build and own Maven Consumer's paid acquisition strategy across channels: paid social, SEM, influencer, podcast, OOH, and emerging, with a focus on CAC efficiency and quality subscribers, • Own creative strategy in partnership with brand: strong POV on what messaging and formats convert, and a track record testing into breakthrough creative, • Develop and scale an SEO/content strategy that builds durable organic traffic over time, • Partner with Product to optimize onboarding, activation, and in-app conversion, • Own lifecycle marketing (email, push, SMS) from strategy through execution, with a focus on engagement, habit formation, and reducing churn, • Define and track the growth KPIs that matter: CAC, LTV, payback period, activation rate, retention curves, • Lead a lean, high-output growth team of FTEs, freelancers, and agency partners; hire well and develop the people you hire, • Partner with Finance on budget planning and channel-level ROI reporting, • 10+ years in growth or performance marketing, with at least 4 years in consumer health, wellness, or a DTC subscription business, • Track record owning and scaling paid acquisition budgets from $0 to $MM annually with measurable CAC/LTV results, • Hands-on experience in paid social (Meta, TikTok), SEM, and lifecycle tooling (Braze, Iterable, or equivalent) - you can dig into the data yourself, not just direct others to do it, • Uses AI as a force multiplier across the growth stack, from creative testing and copy iteration to analytics and campaign optimization — and expects the team to do the same, • Strong creative judgment: you know what good looks like, can brief and evaluate creative, and have moved metrics with it This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, or Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Product Designer at Maven, you will: • Design key maternity journeys and features end-to-end, using AI to compress timelines and explore more options faster., • Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar) moving beyond static mockups., • Design agentic, adaptive UX where AI anticipates member needs, communicates confidence, and connects people to human care at the right moment., • Define how the system handles uncertainty, manages AI fallbacks, and maintains trust in high-stakes health contexts., • Partner closely with Engineering, Product, Clinical, and Data to scope MVPs, shape model outputs into intuitive interfaces, and ship with momentum., • AI fluency: You use AI tools daily (Claude, Figma AI, Relume, or similar) with strong prompting skills. AI is how you work, not something you're exploring., • Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools not just design files., • Technical depth: You've shipped code to production and understand how design decisions map to backend architecture and model behavior., • Product design craft: Strong portfolio with a high bar for quality edge cases, micro-interactions, and resilient flows, not just happy paths., • Mobile & web: Experience designing for mobile applications and responsive web., • Member-obsessed, with empathy for people navigating pregnancy, birth, and postpartum., • AI-native, you think in terms of what AI makes newly possible, not just how to bolt it on., • Comfortable with ambiguity. Energized by 0→1., • Experience in healthcare, health tech, or regulated domains., • Background working with ML/AI teams on model-driven products. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenti

A leading virtual clinic is seeking a Product Manager for Eligibility & Enrollments to enhance member engagement and data integration.

A healthcare technology firm is seeking a Group Product Manager for Care Delivery in New York. You will lead a team of Product Managers and collaborate with various departments to ensure high-quality care delivery. In this role, you'll drive the strategy and implementation of innovative healthcare p

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Design, build, and deploy end-to-end AI-powered solutions using AI models (e.g., OpenAI, Gemini) and modern orchestration techniques such as RAG, multi-call prompting, and agent frameworks to power intelligent product experiences., • Work with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows that improve the care journey for both members and providers., • Develop robust ML pipelines and platform components that enable model experimentation, fine-tuning, training from scratch when needed, and deployment in production environments — with a strong focus on scalability, safety, and performance., • Collaborate cross-functionally to prototype and productionize AI-driven features such as personalization, care routing, decision support, and summarization., • Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices in coding, design, and evaluation of AI models., • Mentor engineers and data scientists across the organization, fostering a strong culture of curiosity, experimentation, and AI fluency., • A strong track record in either:, • Building AI-powered applications using foundation models and orchestration techniques (e.g., RAG, agents, LangChain, vector search), or, • Deep experience as a data scientist working across the data science lifecycle — from understanding messy, complex datasets to training or fine-tuning models that deliver measurable business impact., • Experience integrating and deploying foundation models via platforms like OpenAI, Google Vertex AI, or similar., • A clear understanding of how to work with health-related datasets, including user behavior, care journeys, health profiles, and provider interactions., • Fluency in Python and experience with backend or platform engineering in one or more additional languages (Go, Java, etc.)., • Familiarity with cloud-native systems (e.g., containerization, orchestration, distributed systems) and how to operationalize AI solutions within them., • Experience with data preprocessing, feature engineering, model evaluation, and end-to-end ML deployment workflows., • A collaborative mindset, strong communication skills, and a passion for using AI to improve healthcare outcomes., • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Built In LGBTQIA+ Advocacy Award (2022)What You'll DoSecurity Platform Engineering, • Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance, • Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA), • Implement observability and anomaly detection across microservices, data stores, and SaaS platforms, • Establish Zero Trust principles and enforce least-privilege access company-wide, • Develop compliance observability dashboards and automated evidence collectionSecurity Automation & Tooling, • Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform), • Automate onboarding/offboarding, access reviews, and approvals, • Integrate software-supply-chain security (SBOM, dependency scanning), • Develop or adopt AI-assisted security tooling to proactively identify risks, • Automate policy enforcement, SAST/DAST scans, and compliance verificationApplication & Data Security, • Lead threat modeling and security architecture reviews for new products and services, • Partner with product and data teams to embed secure-by-default design patterns, • Ensure encryption, access tracking, and secure data handling across PHI workflows, • Contribute to incident response, post-mortems, and continual improvement of security postureLeadership & Collaboration, • Act as Maven's technical authority for security engineering, • Mentor peers and promote secure coding and architecture practices, • Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy, • Champion an engineering culture of transparency, accountability, and continuous improvementWhat You'll BringRequired, • 8+ years of software engineering experience, including 3+ in security infrastructure or application security, • Proven ability to design and implement large-scale, distributed, cloud-native systems, • Strong coding proficiency in Python, TypeScript, Go and/or Rust, • Deep understanding of cloud security (GCP preferred; AWS/Azure welcome), • Experience with Kubernetes, containers, and infrastructure-as-code (Terraform), • Familiarity with security testing frameworks and secure SDLC principles, • Excellent communication and documentation skillsPreferred, • Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention, • Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST), • Background in data security telemetry and threat detection, • Familiarity with AI/ML security and AI-assisted analysis tools, • Exposure to supply-chain security and CI/CD pipeline hardening, • Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plusWhat Makes You a Great Fit, • You take a pragmatic, automation-first approach to solving security problems, • You balance rigor with velocity, enabling teams to move quickly without compromising trust, • You communicate clearly with both technical and non-technical stakeholders, • You're curious, adaptable, and eager to lead initiatives from concept to production, • You care deeply about our mission—building safer, smarter healthcare for women and families The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a senior level software engineer at Maven Clinic, you will lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing opportunities in our product and platform systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards. As a Senior Software Engineer at Maven, you will: • Lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing needs of Maven's platform and backend teams., • Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems., • Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles., • Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards., • Mentor and guide and mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement., • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience., • Minimum of 5 years of experience in backend development and platform architecture, with a proven track record of building highly scalable, performant, and reliable systems., • Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration., • Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures., • Proficiency in multiple programming languages (Java, Python, Go, etc.), • Experience building distributed systems with microservices and relational and nosql databases., • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment. The salary range for this role is $195,000 - $230,000 per year. You may also be entitled to receive a bonus, equity, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The ideal candidate has prior experience in consulting, investment banking, private equity, or a high-growth tech company and thrives in environments that require intellectual rigor, curiosity, and executional excellence. You'll dive into complex problems, build frameworks from scratch, and get your hands dirty wherever the business needs it most. As a Revenue Operations Manager/Senior Manager at Maven, you will: Own pipeline and bookings analytics • Analyze pipeline health, bookings performance, and funnel conversion across segments — identify opportunities to refine data quality and drive higher bookings outcomes, • Build and maintain attribution models, stage definitions, and reporting frameworks that give Sales and Finance a clear, real-time view of GTM performance, • Own the integration of AI into Maven's reporting frameworks to improve forecast accuracy and speed of insight delivery; leverage automation to shift from reactive reporting to proactive identification of risk, upside, and strategic opportunities for Sales and Finance leadership, • Define how revenue data should be structured and governed in Salesforce — own the logic that flows downstream into revenue reporting, customer success, and client operations, • Ensure data integrity across the GTM stack; partner with data engineering and strategic finance to build and maintain QA processes that catch issues before they hit reporting, • Design and manage Maven's commission plans across Sales and Marketing — build plans that align incentives with company priorities and drive the right outcomes, • Own the models that calculate payouts; build a system that is organized, auditable, and scalable as the team grows, • Levera AI to automate commission calculations, flag anomalies, and reduce manual reconciliation, freeing capacity for higher-order plan design and strategic compensation analysis, • 4–6 years of experience in management consulting, investment banking, private equity, or strategic finance at a high-growth company, • Exceptional analytical and quantitative skills; proven ability to structure ambiguous problems and synthesize complex data into clear recommendations, • Strong communicator — able to distill technical analyses into compelling insights for senior stakeholders, • Advanced proficiency in Excel / Google Sheets and SQL; experience with Salesforce and BI tools (Looker, Tableau) strongly preferred, • Working familiarity with AI and automation tools in a GTM or analytical context to accelerate analysis, surface insights, or streamline workflows; a demonstrated curiosity about how emerging AI capabilities apply to revenue strategy and operations, • Self-motivated with a bias for action; comfortable operating in dynamic, fast-moving environments and getting into the details when needed, • Experience in healthcare, benefits, or subscription-based business models, • Familiarity with sales compensation design and commission management tools, • Experience with attribution modeling in multi-touch B2B sales environments The base salary range for this role is $166,000-$190,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

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