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Job Description 100% Remote. Our client has an opening for a Cybersecurity Engineer 3 (764117) This position is up to 5 months with the option of extension. The client is located in Richmond, VA. 5+ years in IT security or cloud security roles required. Required 5 Years 3+ years of hands-on experience securing Azure environments Required 3 Years Bachelor’s degree in Computer Science, Cybersecurity, or related field or equivalent work experience required. Required 5 Years Relevant certifications (MS Certified Cybersecurity Architect Expert, Azure Security Engineer Associate (SC-300), CompTIA Security+, CISSP, CISM Highly desired 5 Years Experience with Azure Security Services (Azure Defender, MS Sentinel, Azure Key Vault, Azure Policy and Blueprints, Azure Security Center) required. Required 5 Years Experience with Azure Active Directory (AAD), including conditional access, MFA, and identity protection required. Required 5 Years Extensive knowledge of PIM and RBAC required Required 5 Years Experience with NSGs, ASGs, VPN, ExpressRoute, and hybrid connectivity security required Required 5 Years Ability to implement and moitor compliance with regulatory standards such as NIST, ISO 27001, GDPR, etc. is required Required 5 Years Extensive knowledge of threat modeling and vulnerability management, SIEM/SOAR tuning and response workflows, and security alert triage and forensics Required 5 Years Ability to perform scripting and automation using PowerShell, Bicep, ARM templates, or Terraform Required 5 Years Ability to perform perform integration with CI/CD pipelines for secure deployments (GitHub Actions, Azure DevOps) Required 5 Years Ability to create and deliver security architecture reports and documentation Required 5 Years Experience in risk assessment and mitigation strategies Required 5 Years By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Senior IT Engineer to join our IT Engineering pod. This individual contributor role is responsible for building and securing the foundation of our internal IT infrastructure with a focus on identity architecture, endpoint management, systems integration and automations. You will own and improve critical platforms like Okta, Jamf, Intune and Google Workspace, driving automation, stability, and scalability across our IT environment. This is a high-impact, hands-on technical role ideal for someone who thrives in fast-paced startup environments and is passionate about security, operational efficiency and enabling rapid growth. This position is based in either our New York City or Nashville office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Redesign and maintain Charlie Health's identity architecture using Okta, Google Workspace and Microsoft Entra, • Manage and optimize endpoint management platforms (Jamf Pro and Intune) for macOS and Windows environments, • Implement and enforce secure device trust workflows, including support for certificate-based authentication, • Deploy and operationalize Jamf Connect across the organization, • Support phased rollout of Google Managed Chrome with Context-Aware Access for enterprise-wide DLP, • Drive systems automation and integrations using tools like Workato to reduce manual IT labor, • Serve as Tier 2/3 technical escalation for identity, endpoint, and integration-related issues, • Bachelor's degree required; engineering, computer science, or IT-related field preferred, • 10+ years of experience in IT systems engineering or infrastructure roles, • Hands-on experience with Okta, Google Workspace, Microsoft Entra ID / AD, Jamf Pro, and Intune, • Proven ability to design and manage secure, scalable identity and endpoint architectures, • Experience deploying and managing SSO, MFA, RBAC, and device trust workflows, • Strong troubleshooting, documentation, and cross-functional collaboration skills, • Must be authorized to work in the United States, • Must be able to work on-site four days per week in NYC or NashvilleNice to Have, • Experience with Workato or similar low-code automation platforms to drive operational efficiency, • Experience designing or maintaining SaaS integrations across HRIS, identity, and productivity platforms, • Background in high-growth startups or scaling IT in fast-paced environments, • Experience supporting teams in healthcare or other regulated industries (e.g., HIPAA), • Certifications such as: Okta Certified Administrator or Professional, Jamf Certified Admin or Expert, Google Workspace Admin or Collaboration Engineer, GCP Cloud Digital Leader or Associate Cloud Engineer, Microsoft 365 Certified or CompTIA Security+, Network+, • Familiarity with ITIL v4 or similar operational frameworksBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $115,000 and $130,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Position Overview: The Division of Communication, Art, and Media offers a robust practical and theoretical education across disciplines including communication, studio art, theatre, visual arts, and experimental media. Located in New York City, the University’s programs emphasize real-world application, professional development, and strong industry connections. The Division of Communication, Art, and Media at the University of Mount Saint Vincent invites applications for an adjunct faculty position to teach two undergraduate 3D courses during the Fall 2025 semester. • ART 117 FOUNDATIONS OF DESIGN I: FORM & ABSTRACTION introduces the discipline of design that underlies all forms of visual expression. This course, in combination with “Foundations of Design II,” examines design as a deliberate process starting with identifying formal elements of design (line, shape, value, space, texture, and gestalt) and how to effectively utilize design principles to organize them. Material exploration will include graphite, charcoal, ink, acrylic paint, and collage. Skills acquired in this course have direct applications to anyone working in art and design (illustrators, advertisers, filmmakers, architects, interior designers, fashion designers, interactive designers, etc) to the majority of us who rely on visual communication in our everyday life. Start and End Date: August 25, 2025 to December 16, 2025 Course Schedule: ● ART 117 FOUNDATIONS OF DESIGN I – Wednesdays | 9:35 AM to 12:40 PM | 3 credits ● ART 117 FOUNDATIONS OF DESIGN I – Wednesdays | 12:50 PM to 3:55 PM | 3 credits Requirements • A graduate degree (MFA or MA) in Studio Art, Design, Painting, Drawing, or a closely related field., • A demonstrated commitment to undergraduate teaching and student engagement., • Experience in both critical/theoretical and technical/studio aspects of 2D design and visual composition., • Prior teaching experience in foundations-level or introductory design courses in higher education is strongly preferred., • The allotted salary for this position is $1,000 per credit, • Access to classroom art studios when class is not in session, • Opportunity to present in “Fall Visiting Artist Lecture Series” (Thursdays), • Join a close-knit, interdisciplinary art department with opportunities to attend events, build community, and help generate excitement around the art majors

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Position Overview: The Division of Communication, Art, and Media offers a robust practical and theoretical education across disciplines including communication, studio art, theatre, visual arts, and experimental media. Located in New York City, the University’s programs emphasize real-world application, professional development, and strong industry connections. The Division of Communication, Art, and Media at the University of Mount Saint Vincent invites applications for an adjunct faculty position to teach two undergraduate photography courses during the Fall 2025 semester. • ART 205: PHOTOGRAPHY is a studio-based introduction to digital photography, with a focus on learning the foundations of the discipline. Students will master DSLR camera manual functions, learn post-production techniques, and develop a portfolio of conceptually driven photographic work. Emphasis is placed on personal inquiry and fine art creation., • ART 254: PHOTOGRAPHY & SOCIETY is an applied theory course that examines the impact of photography on contemporary society, exploring cultural, ethical, and technological dimensions of the medium. Students engage critically with topics such as visual representation, social media, photojournalism, AI-generated imagery, and the role of photography in shaping identity and public discourse. Start and End Date: August 25, 2025 to December 16, 2025 Course Schedule: ● ART 254: PHOTOGRAPHY & SOCIETY – Wednesdays | 11:15 AM to 2:20 PM | 3 credits ● ART 205: PHOTOGRAPHY – Wednesdays | 2:30 PM to 5:30 PM | 3 credits Requirements • A graduate degree (MFA or MA) in Photography, Studio Art, or a closely related field., • A demonstrated commitment to undergraduate teaching and student engagement, • Experience in both critical/theoretical and technical/studio aspects of photography, • Prior teaching experience in higher education is strongly preferred, • The allotted salary for this position is $1,000 per credit per course, • Access to art studios when class is not in session, • Opportunity to present in “Fall Visiting Artist Lecture Series” (Thursdays), • Join a close-knit, interdisciplinary art department with opportunities to attend events, build community, and help generate excitement around the art majors.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Senior IT Engineer to join our IT Engineering pod. This individual contributor role is responsible for building and securing the foundation of our internal IT infrastructure with a focus on identity architecture, endpoint management, systems integration and automations. You will own and improve critical platforms like Okta, Jamf, Intune and Google Workspace, driving automation, stability, and scalability across our IT environment. This is a high-impact, hands-on technical role ideal for someone who thrives in fast-paced startup environments and is passionate about security, operational efficiency and enabling rapid growth. This position is based in either our New York City or Nashville office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Redesign and maintain Charlie Health's identity architecture using Okta, Google Workspace and Microsoft Entra, • Manage and optimize endpoint management platforms (Jamf Pro and Intune) for macOS and Windows environments, • Implement and enforce secure device trust workflows, including support for certificate-based authentication, • Deploy and operationalize Jamf Connect across the organization, • Support phased rollout of Google Managed Chrome with Context-Aware Access for enterprise-wide DLP, • Drive systems automation and integrations using tools like Workato to reduce manual IT labor, • Serve as Tier 2/3 technical escalation for identity, endpoint, and integration-related issues, • Bachelor's degree required; engineering, computer science, or IT-related field preferred, • 10+ years of experience in IT systems engineering or infrastructure roles, • Hands-on experience with Okta, Google Workspace, Microsoft Entra ID / AD, Jamf Pro, and Intune, • Proven ability to design and manage secure, scalable identity and endpoint architectures, • Experience deploying and managing SSO, MFA, RBAC, and device trust workflows, • Strong troubleshooting, documentation, and cross-functional collaboration skills, • Must be authorized to work in the United States, • Must be able to work on-site four days per week in NYC or NashvilleNice to Have, • Experience with Workato or similar low-code automation platforms to drive operational efficiency, • Experience designing or maintaining SaaS integrations across HRIS, identity, and productivity platforms, • Background in high-growth startups or scaling IT in fast-paced environments, • Experience supporting teams in healthcare or other regulated industries (e.g., HIPAA), • Certifications such as: Okta Certified Administrator or Professional, Jamf Certified Admin or Expert, Google Workspace Admin or Collaboration Engineer, GCP Cloud Digital Leader or Associate Cloud Engineer, Microsoft 365 Certified or CompTIA Security+, Network+, • Familiarity with ITIL v4 or similar operational frameworksBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $115,000 and $130,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. The Department of Arts and Communication in the School of Humanities, Communication, and Art at the University of Mount Saint Vincent invites applications for a full-time, tenure-track Assistant Professor position in Digital Media for the 2025-2026 academic year. Responsibilities: • Teach three existing introductory and survey courses in visual communication, experimental media, and criticism, which are required for majors., • Develop and teach additional courses, revise and expand curricula, and assess instructional methods in at least one of the following areas:, • Digital photography and photographic processes, • Video art, time- and screen-based media installation, • Animation, motion graphics, and cinematic visual effects, • Digital arts, • Interaction design, 3D and 4D design, • Computer game studies/design, • Teach a total of 21 credit hours (seven courses) per academic year for undergraduate students during the Fall and Spring semesters, including responsibilities such as class preparation and student learning outcome development. Opportunities to teach during Winter and Summer sessions are also available., • Advise undergraduate majors in planning and completing their degree programs., • Maintain an active scholarly and creative practice through publications, conference participation, exhibitions, screenings, art talks, and other professional activities., • PhD, MFA, or terminal degree in Digital Media, Communication, Digital Studies, Art and Technology Studies, or a related field., • Proven experience in undergraduate teaching, conference presentations, and scholarly or creative work., • Specialization in HCI, experimental media, visual communication, contemporary critical practices, digital humanities, or a related area. Applicants selected for further consideration may be asked to submit writing samples, a portfolio, a demo reel, or other materials that highlight their teaching effectiveness and experience mentoring a diverse student population. Benefits Salary Range: $72,140 • Comprehensive health, dental, and vision insurance, • Flexible Spending Accounts (FSA) for medical and dependent care, • 100% employer sponsored life insurance, AD&D insurance and Long term disability, • Retirement plan with employer matching, • Paid time off, including vacation, sick leave, and holidays, • Professional development opportunities via Coursera, • Tuition benefits for employees and their dependents, • Commuter benefits, • Employee Assistance Plan

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • MS 365, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with on-prem Microsoft Exchange, • Experience with router/switch implementation and VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Remote work, • Professional Development stipend, • Health Insurance Visa sponsorship for this role is currently not available.

Job Description About the job Join Verinext, a trailblazer in digital business transformation, and embark on a journey to influence the technological landscape. With a strong emphasis on digital systems, data management, and hybrid IT solutions, we empower our clients to expand their digital footprint and enhance operational productivity. Our collaborative work environment and a decade of recognition as the "Top Workplace" by the Philadelphia Business Journal are among the many factors that foster growth and fulfillment among our team members. Join our dynamic team as an on-site System Administrator in Manhattan, NY, collaborating with our client to enhance their enterprise IT environment. You will manage network infrastructure, servers, Meraki firewalls, switches, and access points. Your responsibilities include handling workstation imaging, provisioning, Office 365, Active Directory, DNS, and DHCP administration. You will also provide first and second-level support, create and configure Group Policy Objects (GPOs), and manage Hyper-V and VMware virtualization environments. Additionally, you will oversee Microsoft Azure solutions, including virtual machines (VMs), Azure Active Directory (Azure AD), conditional access policies, multi-factor authentication (MFA), and backup/restore processes. Enjoy the flexibility of traveling to various office locations in Manhattan, Queens, Brooklyn, and the Bronx to conduct site surveys and support critical IT operations. Requirements Position Responsibilities: This role requires proven, hands-on experience supporting and managing live IT environments, actively working in production settings, handling live incidents, deploying configurations in real-time, and supporting end users and infrastructure in business-critical situations. • Log incidents and requests into the ITSM platform, • Provide onsite, telephone, remote, and email support, • Perform configurations and troubleshooting of Windows Server, DNS, DHCP, VPN Clients, Group Policy, Folder Permissions, Firewalls, Printers, Office 365, Active Directory, Azure VMs, Mac workstations, Meraki firewalls, switches, and access points, and network connectivity issues, • Create, configure, and filter Group Policy Objects (GPOs) to enforce security and configuration standards across the enterprise, • Configure and manage Hyper-V and VMware virtualization environments, hosts, and VMs, • Provide technical support for Microsoft Office Applications and Office 365, • Manage email security, policies, and configuration, • Create and remove user accounts in Hybrid Active Directory and other systems, according to pre-defined templates or procedures, • Image and provision desktops/laptops for new/existing users, • Facilitate repairs with equipment vendors, • Perform Disaster Recovery testing on network infrastructure and servers, • 2+ years of related experience, • Proven, hands-on experience supporting and managing live IT environments, including working in production settings, handling live incidents, deploying configurations in real-time, and supporting end users and infrastructure in business-critical situations, • Hands-on experience with the following technologies: Windows Desktop Platforms, Windows Server, Exchange Server, Small Business Server, Active Directory, Meraki firewalls, switches and access points, DNS and DHCP administration, Mac and Microsoft Office Applications, • Experience with SCCM and Intune, • Experience in creating, configuring, and filtering Group Policy Objects (GPOs), • Hands-on experience with Office 365 management: user management, policy management, • Experience with Azure environment: VMs, Azure AD, Conditional Policies, MFA, Backup, and Restore, • Hands-on experience with MFA solutions. Preferred Microsoft MFA and DUO MFA, • Experience in configuring and managing Hyper-V and VMware virtualization environments, hosts, and VMs, • Up to 20% travel to other locations within the five boroughs, • A Bachelor's degree in Information Systems, Engineering, Business, or other related field and 2 years related experience, or 4 years related experience and/or training, • Strong customer service skills, • Basic network experience: subnet, VLAN, rules, • Familiar with the ticketing system (Zendesk preferred), • Ability to work independently and in a team environment, • Strong verbal and written communication skills, • CompTIA: A+, Network +, • ITIL, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays)

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Position Overview: The Division of Communication, Art, and Media offers a robust practical and theoretical education across disciplines including communication, studio art, theatre, visual arts, and experimental media. Located in New York City, the University’s programs emphasize real-world application, professional development, and strong industry connections. The Division of Communication, Art, and Media at the University of Mount Saint Vincent invites applications for an adjunct faculty position to teach two undergraduate 3D courses during the Fall 2025 semester. • ART 311 CERAMICS I: DESIGNING IN CLAY I is an introductory studio course offering a hands-on exploration of working with clay. Students will learn foundational ceramic techniques with a primary focus on hand-building methods such as pinch, coil, and slab construction, and beginning glazing and firing techniques. Through a series of structured projects, students will address both functional and sculptural approaches to form, examining how utility, aesthetics, and personal expression intersect in ceramic design., • ART 312 3D DESIGN examines design as a deliberate process starting with identifying formal elements of three-dimensional design (space, perspective, form, scale, volume, mass, texture, and light) and how to effectively utilize design principles to organize them. Material exploration will include wire, clay, cardboard, wood, and found materials. Skills acquired in this course have direct applications to anyone working in art and design to the majority of us who rely on visual communication in our everyday life. Start and End Date: August 25, 2025 to December 16, 2025 Course Schedule: ● ART 311 CERAMICS I: DESIGNING IN CLAY - Thursdays | 11:15 AM to 2:20 PM | 3 credits ● ART 312 3D DESIGN – Thursdays | 2:30 PM to 5:30 PM | 3 credits Requirements • A graduate degree (MFA or MA) in Ceramics, Sculpture, Studio Art, or a closely related field., • A demonstrated commitment to undergraduate teaching and student engagement, • Experience in both critical/theoretical and technical/studio aspects of ceramics and 3D design, • Prior teaching experience in higher education is strongly preferred, • The allotted salary for this position is $1,000 per credit per course, • Access to ceramic and sculpture studios when class is not in session, • Opportunity to present in “Fall Visiting Artist Lecture Series” (Thursdays), • Join a close-knit, interdisciplinary art department with opportunities to attend events, build community, and help generate excitement around the art majors.

Job DescriptionSalary: Key Cloak Administrator & Configuration Expert Role Overview We are seeking a highly skilled Keycloak Administrator and Configuration Expert to manage, configure, and optimize our identity and access management (IAM) solution using Keycloak. The ideal candidate will have in-depth knowledge of Keycloak, strong technical expertise in identity management protocols, and a proven ability to customize and integrate Keycloak to meet organizational needs. Key Responsibilities: Keycloak Administration: • Install, configure, and manage Keycloak instances., • Maintain and monitor Keycloak environments to ensure high availability and performance., • Configure Keycloak realms, clients, users, roles, and groups., • Customize login flows, themes, and authentication mechanisms to align with organizational branding and security requirements., • Integrate Keycloak with third-party systems and applications using OpenID Connect (OIDC), SAML, and other protocols., • Develop and maintain integrations with LDAP/Active Directory and other identity providers., • Ensure compliance with security standards and best practices., • Implement access control policies and fine-grained authorization., • Provide technical support to users and teams for authentication and access-related issues., • Create and maintain detailed documentation for Keycloak configurations, integrations, and processes., • Work closely with development, security, and infrastructure teams to ensure seamless integration and operation of Keycloak. Qualifications: Preferred Qualifications: • Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • 3+ years of experience in Keycloak administration and configuration., • Experience with identity management systems and IAM solutions., • Expertise in Keycloak configuration, administration, and troubleshooting., • Strong knowledge of IAM protocols (OIDC, SAML, OAuth 2.0)., • Experience with LDAP, Active Directory, and SSO integration., • Proficiency in scripting languages (e.g., Bash, Python) for automation., • Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes)., • Understanding of network and application security principles., • Excellent problem-solving and analytical skills., • Strong communication and collaboration abilities., • Attention to detail and a proactive approach to issue resolution., • Complies with the Company in-office policy., • Collaborate in-person with teams at our New York City office to drive initiatives Preferred Qualifications: • Experience with DevOps tools and practices., • Knowledge of other IAM solutions or frameworks., • Familiarity with cloud platforms (AWS, Azure, GCP) and their identity management services. Company Overview Ninth Wave is a permission-based SaaS platform that delivers secure data connectivity to financial institutions, offering configurable controls, visibility, and insights into all connections between aggregators, third-party apps, and internal applications. Ninth Wave empowers financial institutions, enabling secure data exchange in a holistic and scalable open finance ecosystem. Location: New York, NY If youre passionate about identity and access management and have a deep understanding of Keycloak, wed love to hear from you! Apply today to become a vital part of our team.

These typically include graduate writing workshops, seminars or lectures and, based on needs, advanced undergraduate creative writing courses. The Program offers the MFA in Writing and an undergraduate major in Creative Writing. Candidates for the Assistant Professor/Associate Professor of Writing (

Job DescriptionWe’re seeking a technical program manager to drive compliance with New York government mandates. You must have proven program and technical experience delivering enterprise-scale IAM and cybersecurity initiatives in a hybrid Agile Scrum/Six Sigma environment. This role requires a strong blend of technical depth, data-driven execution, and stakeholder communication. You’ll be embedded in the IAM organization and lead cross-functional efforts that secure identities, improve visibility, and drive operational maturity. You will be creating risk reports and present them to senior leadership. Key Responsibilities • Service Account & Non-Human Identity Remediation: Drive discovery, classification, and onboarding of service accounts into PAM tools (BeyondTrust, Azure Entra), including policy enforcement and risk scoring., • Security Group Rationalization: Lead cleanup and rationalization of Active Directory, Azure, and Entra ID security groups; define ownership models and entitlement standards., • Internal MFA Rollout Support: Oversee Duo MFA expansion across apps and endpoints; guide phased deployment, exception handling, and change communications., • IAM Project Delivery (Agile/Kanban): Run daily standups, maintain Jira boards, track burndown, and ensure timely delivery of IAM roadmap objectives., • Dashboards & Reporting: Develop executive and operational dashboards (Power BI preferred) showing metrics like risk reduction, entitlement health, and identity hygiene., • Process Optimization: Identify automation opportunities, reduce manual workflows, and contribute to IAM lifecycle standardization using Lean/Six Sigma thinking. Requirements • 7+ years of TPM experience in infrastructure or cybersecurity programs, • Deep familiarity with IAM concepts including RBAC, PAM, MFA, non-human identities, and access governance, • Strong command of data analytics, metrics storytelling, and dashboard creation (Power BI, Tableau, SQL, DAX), • Excellent communication and stakeholder management skills, • Experience working under regulatory frameworks (NIST, TSA, NYS mandates) is a plus *Plus: Experience with tools like SailPoint (IIQ or IDN), BeyondTrust, Duo, Azure Entra, ServiceNow Certifications is a plus: PMP, CISSP, SAFe, Six Sigma Black Belt If you’re passionate about identity security, program structure, and clean data and know how to turn that into action, this is your seat at the table.

Job Description Position Title: Technician and Program Assistant Department: Greenwich House Pottery Job Location: 16 Jones Street and 80 8th Avenue, New York, NY Job Status: Part-Time, 18-24 hours per week Availability: Sunday through Saturday, 8am-10pm Requirements: Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge; Master of Fine Arts (MFA) a plus Benefits: Worker’s Compensation, Holidays, Sick Leave, Competitive Remuneration About Greenwich House Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences. Position Summary The Technician and Program Assistant (TPA) is a cross-functional role that supports daily studio operations, educational programming, and community engagement at Greenwich House Pottery. The TPA is responsible for maintaining a safe, clean, and well-equipped studio environment, assisting students and faculty, supporting administrative processes, and promoting a welcoming atmosphere for all studio users. TPAs are cross-trained to handle both technician - and administrative tasks and are assigned shifts accordingly. Staff in the West Village location work dedicated shifts (either as technician or liaison), while Chelsea staff perform an integrated set of duties each shift. Key Responsibilities Studio Operations & Technical Support • Maintain cleanliness and safety of studio classrooms and shared spaces, • Prepare and replenish clay, glazes, slips, and kiln materials, • Load, unload, and monitor kilns; document firings and report malfunctions, • Receive deliveries and restock studio materials and tools, • Perform or assist with basic equipment maintenance and minor repairs, • Support studio and classroom setup and breakdown, • Welcome and assist students, faculty, and visitors at the front desk, • Answer phone and email inquiries and provide general program information, • Process registrations, payments, and tool sales via POS systems (Shopify and Stripe), • Maintain accurate signage, rosters, and studio announcements, • Support weekly faculty communications and student outreach as directed, • Serve as a helpful, knowledgeable point of contact for faculty and students, • Support a respectful, inclusive, and creative learning environment, • Offer studio tours and orient new students as needed, • Assist in-studio events and exhibitions, including artwork pick-up and gallery-related logistics, • Capture photos and short videos of daily studio activity for use in organic social media content, in collaboration with the Studio and Program Coordinator, • Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge; Master of Fine Arts (MFA) a plus, • Minimum two years of experience in a ceramics studio, arts organization, or educational setting, • A self-starter who works well without close supervision and can establish priorities when presented with multiple tasks., • Strong organizational and communication skills, • Comfortable with physical tasks and working around kilns, clay, and studio materials, • Ability to work independently, take initiative, and adapt to changing studio needs, • Commitment to inclusivity and service in a community arts environment To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. Equal Employment Opportunity Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit

Job Description Position Title: Faculty Department: Greenwich House Pottery School Job Location: 16 Jones St. & 80 8th Ave, New York, NY FLSA: Non-Exempt Job Status: Part-Time Availability: 3+ hours per week About Greenwich House Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences. Position Summary Faculty at Greenwich House Pottery teach ceramic-based studio courses in wheel throwing, hand building, technical or historical areas, and administer to all preparatory phases of their development. Classes take place one day per week, either mornings, afternoons or evenings, for 6 to 12 consecutive weeks. A faculty member will hold no more than three 12-week classes within a single term. Responsibilities • Provide comprehensive instructions and demonstrate techniques of assigned course., • Be knowledgeable in all ceramic processes and techniques, from wheel throwing, to hand building, to glaze formulation, to kiln firing information, etc., • Prepare course curriculum, syllabus and annual course descriptions and oversee clean-up of classes., • Offer individual instruction on a need basis., • Review GHP studio policies and guidelines and ensure proper classroom behavior., • Develop group projects, schedule class trips, present slide lectures as needed., • Coordinate special activities such as kiln firings with Studio Manager and monthly class gallery visits with Gallery and Residency Manager., • Attend annual faculty meetings and communicate relevant problems, issues, suggestions to the Education Coordinator, Education Manager, or Studio Manager and the Pottery School Directors., • Perform other tasks and special projects as assigned by the direct supervisor. Qualifications • BFA in ceramics or equivalent knowledge and experience. MFA preferred., • An artist/practitioner within the field of ceramics., • Minimum 1 year of experience teaching., • Knowledge of community-based arts education programs., • Excellent organizational, oral and written communication skills., • Ability to interact with a diverse student body and all levels of staff at Greenwich House Pottery., • Knowledgeable in all ceramic processes and techniques: wheel throwing, hand building, glaze formulation, kiln firing information, etc. Reasonable Accommodations Statement To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. Equal Employment Opportunity Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit

Job Description IT Support Engineer, Private Family Office, NYC The IT Support Engineer is based in New York, New York, reporting to the Director of IT. The role is responsible for providing day-to-day IT support to our employees and select portfolio companies/affiliated entities, resolving user issues, managing devices, and playing a key role in strengthening IT security protocols. Proficiency in Google and Apple ecosystems is required, as well as an eye for continuous improvement. Key Responsibilities: • Provide day-to-day support for macOS and iOS users in a 100% Apple environment., • Administer and enforce Kandji MDM policies, including device compliance, zero-touch deployment, and patch management., • Support administration and secure configuration of Google Workspace, including user lifecycle management, OAuth scopes, and admin roles., • Maintain and enhance 1Password for Business usage across the team, with a focus on secure credential storage and best practices., • Champion the implementation/monitoring of 2FA and phishing-resistant authentication methods., • Assist in executing security-related initiatives, including vulnerability remediation, policy updates and vendor access reviews. Monitor systems for anomalies and collaborate on incident response procedures when, • necessary., • Help implement IT security standards, documentation, and checklists for audits and compliance., • Manage onboarding/offboarding processes with a security-first mindset., • Maintain asset inventory, ensure encryption at rest and in transit, and assist with access audits., • 2+ years of experience in IT support or administration, preferably in a security-conscious setting., • Strong troubleshooting skills and ability to communicate clearly and respectfully at all levels., • High level of integrity and discretion; prior role in investment, finance or family office a plus., • Proficiency managing Apple and Google environments in a business setting., • Working knowledge of MDM solutions and enterprise password managers., • Understanding of endpoint security, encryption, MFA and principle of least privilege., • Interest or experience in IT security policy implementation, documentation, and audit readiness., • Based within a commutable distance from Manhattan. Compensation: Salary range of $80,000-$100,000 dependent on experience, with eligibility for premium health benefits upon hire. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job Description Who We Are: We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company. Who You Are: An energetic technically savvy tech professional who is looking to move his/her career upward. You have been a Helpdesk Tech that started at Level 1, 2 and moved up to Level 3. When escalated tickets need a solve you are the go to resource on the team that people come to for coaching. You specialize in providing user support to an array of customers and handling 700+ users, Admin staff and C Level executives from clients with diverse IT infrastructures is a snap for you. Your resume clearly highlights your technical aptitude and mastery of Windows and Apple systems. You aspire to take the next step in your career and have been a back up Junior System Administrator who has worked with Windows servers 2008/2012 in a variety of mixed production environments from Windows 7, MacBooks, MS 365 and Linux networks. You've also worked with file system management, mail servers, Veritas Backup Exec, DLO, Symantec Antivirus server, iPhone and other mobile devices. So here is the Job: This is a new position, to be located at our corporate offices in South San Francisco, you work alone sometimes or in small teams and are responsible for establishing, diagnosing, repairing, maintaining, and upgrading hardware and computer equipment. Accomplishing these tasks requires you to remain in contact with colleagues either through telephone, e-mail or face-to-face interaction. Keeping an inventory of various software and equipment as well as issuing these items to other workers also falls under the jurisdiction of desktop technicians.On the System Administration side you will master not only how to set up computer networks for our clients, but are also responsible for monitoring and updating networks, establishing new networks, providing network security, and educating non- network employees on proper computer usage and maintenance. Requirements Minimum Requirements • 4 yrs. of prior hands on experience in a similar role, • Bachelors Degree in CS or related field, • Minimum Requirements:, • Knowledge and experience with MacBook support, • Windows 7 and newer versions, • Mobile phone support, • Desktop Support & customer services, • Experience working with MDM such as Workspace One, Mas360 or alike., • Experience working with SSO/MFA such as Okta, OneLogin or alike, • Confident in troubleshooting problems, • Windows 2008 or newer Versions, • Hosted Services such as Gmail and Office 365, • Symantec and ESET Antivirus, • Printing services, • Knowledge of GPOs, • VERITAS Backup Exec., • Hosted VoIP services, Ring Central, Vonage, etc, • 401(k) with company match, • Company Paid Holidays, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • Work From Home, • Free Food & Snacks, • Wellness Resources ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

Job Description Job Title: Service Engineer L2 Location: Tekscape Office, NYC Travel Required: As needed to client sites in Tri-state area. FLSA: Exempt, Full Time Salary: 65-75K Reports to: Director of Support Services About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. We operate via two physical locations in the United States. Based on our engineers’ advanced technical knowledge and by leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Summary: The Service Engineer L2 provides the resource coordinator assistance in the acknowledgment, classification, and assignment of client tickets. The Service Engineer L2 is the first line of defense as well as an escalation point for Service Engineer L1 resources to assist either remotely or onsite at customer facilities handling customer requests, problems and/or incidents. Service Engineer L2 will assist with desktop, network and systems issues coming from tickets created via alerts, email, or phone calls. The Service Engineer L2 will also be the onsite resource to fulfill regularly scheduled onsite support commitments to various clients. Responsibilities: • Assist the resource coordinator in ensuring engineers are prioritizing and following up on the ticket queues regularly., • Resolve support cases and work orders associated with end-user issues, physical and cloud infrastructure, and project related tasks., • Escalation point for Service Engineer L1 items that are not able to be closed., • Provide accurate, comprehensive notes on work performed to account for time spent with customers., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Perform basic hardware troubleshooting on desktop/laptops, printers, mobile devices, rackmount servers., • Provide end-user software support on common productivity technologies such as Microsoft Office Suite, Microsoft Teams, SharePoint Online, OneDrive, and QuickBooks., • Support and troubleshoot common mail platforms and security systems such as Microsoft Exchange, Google Workspace, Proofpoint Essentials and Mimecast., • Triage with external vendors and manage the process to assist customers on systems, software, or network related issues., • Execute basic system maintenance including software and operating system patching, software version upgrades and critical patch applications., • Provide intermediate support of Active Directory such as add/remove users, password resets, Group Policy application, task scheduling., • Deliver high-level consultation on information security fundamentals such as good password hygiene practices, multi-factor authentication recommendations and social engineering defense., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-Virus/Anti-Malware., • Participate in after-hours client projects including cloud migrations/conversions, major upgrades, office relocations, and hardware refreshes., • Apply intermediate understanding of network principles such as DNS, DHCP, TCP/IP., • Deployed to client sites as needed to solve client issues., • Provide onsite support coverage as needed for clients with regularly scheduled onsite support., • Provide ad-hoc and temporary onsite support coverage tickets., • Provide end-user account and end-user endpoint troubleshooting and support., • Experience supporting desktop and laptop hardware., • Experience in supporting server hardware., • Experiencing in installation and removal of data closet and server room equipment such as, but not limited to, • Servers, • Firewalls, • Routers, • Switched, • Uninterruptable Power Supplies ('UPS') Devices, • Endpoint VOIP Devices, • Strong troubleshooting skills and abilities., • Advanced knowledge of Microsoft Office suite., • Advanced understanding of e-mail and spam technologies, and how messaging flows through these systems., • Intermediate understanding of cyber-security concepts and technologies like Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web-filtering and social engineering., • Experience with management of end-user domain accounts and mailboxes., • Ability to complete workstations and laptops following build guidelines and checklists., • Familiarity with file system support including permissions, sharing, backups and restores., • Strong documentation and communication skills, • Experience with PSA/Ticketing systems to track ticket closure and time spent on tickets., • Understanding of the ConnectWise PSA and ability to manage and administer the PSA backend infrastructure and settings., • Participate in after-hours on-call rotation for technical services support/Help Desk. Preferred Skills • Experience in other Managed Service Provider environments is preferred but not required., • Experience with troubleshooting and remediation of workstation and laptop hardware, • Experience with management of Active Directory accounts/groups/objects, • Experience troubleshooting Microsoft Office Suite Products, • Experience with management and troubleshooting of end-user email issues and mailboxes., • Office 365, • Experience with the management and troubleshooting of end-user mobile device issues., • Experience with Public (Azure) and Private Cloud environments., • Experience with Cisco and Meraki networking. Education and Personal Skills: • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of end-user technology, mobile devices, and applications., • Desire and ability to motivate oneself and quickly develop new skills., • Excellent written and verbal communication skills applicable to a customer service role, • Excellent planning and organizational skills, as well as sound independent judgment, • Able to travel for business and work beyond normal business hours when necessary., • Able to lift and transport moderately heavy equipment such as computers, power supplies and servers more than 50lbs., • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave, • Professional Development Programs, • Commuter benefits through ConnectYourCare, • Employee Referral Programs, • Fitness/Wellness Perks through Justworks, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR Pfn4xTV8vh

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Desktop Technician plays a key role in supporting and maintaining MCU’s end-user technology environment. This position provides hands-on technical support for desktops, laptops, virtual desktops, and peripherals, while ensuring systems are compliant, secure, and optimized for productivity. The Desktop Technician works closely with IT teams to resolve technical issues, support business operations, and contribute to technology initiatives. Responsibilities: Specific duties include, but are not limited to, the following: • Provide support for desktops, laptops, peripherals, and mobile devices., • Troubleshoot and resolve hardware, software, connectivity, and printing issues., • Support end-users in Citrix, VMware Horizon, or AVD environments., • Assist with PowerShell scripting and execution for system tasks and automation., • Deploy devices using Microsoft Intune, MECM, or JAMF., • Support identity management, MFA enrollment, and encryption policy enforcement., • Ensure endpoints meet security and compliance standards., • Provide in-person support to branches and VIP users as needed., • Maintain asset inventory and perform IT lifecycle operations., • Collaborate with other IT teams to support infrastructure and project delivery., • Adhere to BSA/AML/OFAC compliance requirements., • Perform other duties as required. Requirements: • Minimum of 4 years of experience in a similar IT support role., • Proficient in Windows 10/11, with basic macOS and IOS experience., • Working knowledge of TCP/IP networking (IP addressing, DNS, DHCP)., • Experience using and troubleshooting VDI (Citrix, VMware, or Azure Virtual Desktop)., • Understanding of PowerShell scripting and ability to run and troubleshoot scripts., • Familiarity with endpoint management tools such as Intune, MECM, or JAMF., • Strong communication and documentation skills., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • Technical Expertise – Strong diagnostic and technical troubleshooting abilities., • Compliance Awareness – Follows security procedures and compliance standards., • Customer Focus – Delivers professional and helpful service to all end-users., • Accountability – Takes ownership of support tasks and ensures completion., • Collaboration – Works cooperatively with IT team members and stakeholders., • Adaptability – Learns and applies new technologies and procedures quickly. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Note- 3 days in New York City, 2 days in Paramus, NJ The technical support specialist monitors inbound service requests; provide timely updates and resolution to open service requests; troubleshoot end user issues and escalate as needed; perform software installation and hardware repair; research and implement fixes for new issues; provide remote support, computer imaging and set up; and perform other duties and projects as assigned. Essential duties and responsibilities include but are not limited to: • Handle break/fix, configuration issues, troubleshooting, software installations, and hardware repair (including in-house repair or coordinating depot services), • Provide first and second tier knowledge and support of all client applications and escalate infrastructure issues when required., • Collaborates with systems administrator and/or infrastructure team, • Resolve and update Service Requests accurately and timely within the company’s designated platforms and SLA, • Provide documentation of resolutions within the Knowledge Base and assist with publishing Knowledge Articles., • Ensure end-user experience meets the expectations of the organization, (i.e. employee onboarding and offboarding experience and training), • Follow standard operating procedures and provide feedback as necessary (i.e. onboarding, systems access), • Responsible for maintaining asset management, such as inventory and end user devices, • Responsible for creating and conducting training programs to educate our users on all our desktop platforms, • Assist in project work as needed, • Administer user accounts including Add/Change/Delete functions., • Administer device provisioning including mobile devices ( using Microsoft Intune, • Administer MFA/2FA authentication services, including Okta and Microsoft Authenticator., • Printers/copiers/plotters, • Phone systems (work with phone provider on all provisioning and troubleshooting, • Mainting, • Process improvements: o Analyze tools used by the organization and find ways to fully utilize the existing tools within the organization o Analyze tickets, and user behaviors and identify opportunities to enhance the system, processes or educate users • Administer Office 365 users including E-Mail, SharePoint, OneDrive and all Office products., • Administer and support VOIP and Video Conferencing solutions, • Provide white glove support for VIP employees, including C-Suite executives, • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Communicate effectively, both orally and in written form, technical information with a wide variety of individuals and groups., • Ability to work in front of a computer screen and/or perform typing for approximately 80% of a typical working day, • Ability to travel between offices as necessary. This position will support the NY and NJ offices onsite, • Flexibility for attending or responding to early morning and late night meetings and inquiries, • Ability to provide after-hours support when needed Cybersecurity • Collaborate with cybersecurity team and managed service provider on UE cybersecurity initiatives, including the vulnerability management program, risk management program, and remediations., • Assist with Disaster Recovery and business continuity plan as it relates to technology as needed, • Report cyber-attacks NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. Job Qualifications: • Experience with cloud technology including Azure and M365, • Excellent technical knowledge of desktop/laptop hardware and mobile devices, • Working technical knowledge of network protocols and operating systems, • Excellent knowledge of Active Directory, • Experience with helpdesk and remote control tools, • Technical certifications are a plus, but not required. Education/Experience: Required • BS/BA in computer science, information systems, or related field; or equivalent work, • 2-5 years of IT Helpdesk experience Powered by JazzHR ikt0PjFT7T